Hotel Ollastu

Beautiful property but maintenance and management far from 4-star standards. On arrival, bathroom floor was wet, sink and AC leaking into the room creating a puddle — never fixed despite reports. Mold and cobwebs on bathroom door, spiders in wardrobe and shower; mold covered with paint and silicone but leaks persisted. One day the room was not cleaned despite the “please make up the room” sign; we were told “housekeeping knocked and no one answered,” as if cleaning is only done when guests are present. Dinner at the hotel was overpriced: same quality in Porto Cervo was €30 cheaper. Most unacceptable: €3 for 0.5L water (supermarket €0.30). A 4-star hotel should not charge for water, or at least not with such a high markup. Pool had few umbrellas compared to loungers, jacuzzi broken after two days. At check-out, called at 11:31 to remind us of the time while we were already at reception with luggage, no offer of assistance. Positives: some kind staff and decent breakfast. Feels more like a B&B than a luxury resort. We will not return.

Beautiful property

friendly and very quiet

At the time of booking it would have been good to be advised of a wedding. By the pool it was noisy with sound checks and loud music. There were dogs of guests by the pool off lead pooing. I emailed for an outside table - it didn’t happen. The half board food was not good at all. We went to bed and thought there was a dog being killed! It was in the next door room the owners were out. Not a good experience. We won’t return.

Recommend to travelers who appreciate nature, hiking biking.