Cristallo Park Hotel

The room was very spacious - it was very quiet and breakfast was great!

Beautiful views, Sunrise and sunset! Relax and comfortable!

It was great!

We checked in for a few days of exploring the area without high expectations. Check in seemed fine and friendly. Wierd room decorating but nice view. We found the disinfectant in the room so strong we had to leave the door open just to breathe. There were ants in room, it may have been bug spray. After a huge lightning storm the staff was yelling and slamming furniture in the courtyard until 1:30 AM and even after I messaged the desk to ask for some quiet. I get it, they were overwhelmed, but at some point the guests should have been a priority. The room had leaks and also a water problem and also made an unbearable noise. The hall way was still full of water in the morning and that is not a great combination on a slick marble floor. After attempting to have an amended bill we were told they had already given us a break and a “upgrade “ and they did not book us for two, even though they checked us both in and took photos of our passports. All of the above was communicated to various staff without any attempt at trouble shooting. Breakfast was mediocre at best. Pool was dirty and cold. We left exhausted and frustrated. A complete nightmare stay.

Amazing hotel. The views were incredible and a nice short walk into the town. The restaurant (The Frame) service was not great. The gentleman at the bar greeted us very poorly (when we asked how he was he straight up said bad and was clearly overwhelmed with the 12 people with tables. He could not make the right drinks and had to call in help. They tried to make up by offering small plates but still ended up charging full price for everything including the wrong drinks. I would stay here again but never go back for dinner.