Name: Hotel Sans Souci, Vienna
Address: Burggasse 2, Spittelberg, Vienna, Austria, Vienna, AT
Price range: US$342–US$1,509 per night
Rating: 9.58

What guests think

Across many reviews, Hotel Sans Souci, Vienna is praised for outstanding, warm service, an exceptional champagne breakfast, stylish comfortable rooms, and a high-quality spa with an impressive pool, all set in a central, walkable location near the MuseumsQuartier and transit.

Guests appreciate thoughtful touches like welcome drinks and complimentary in-room coffee, along with stylish design and artful decor. A few note downsides such as occasional noise transfer, firm beds or tricky lighting and climate controls, and sporadic delays or lapses in room service. While breakfast and most dining are highly rated, feedback on the Michelin-rated restaurant experience is mixed. Overall, expect an elegant boutique stay with exceptional service in a prime location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Spa and wellness facilities, including a sizeable indoor pool with sauna/steam areas, are repeatedly praised and feel relaxing. A few guests mentioned issues such as poor massage quality or inadequate supervision in the pool area.

Related guest reviews

10

Richard

18 Jan 2025

·

Stayed 4 nights

Starting from the moment we arrived the staff and amenities of this hotel made us feel welcome. We stayed in the hotel for 4 nights. Breakfast was excellent, the spa first class and the room was very comfortable. Can’t wait to return.

10

Stephen

11 Jul 2024

·

Stayed 4 nights

From arrival to departure the hotel was outstanding. For a hotel this central the 20M pool was terrific. The service was as good as you ever get. We couldn't get a reservation at one of Vienna's finest restaurants so the hotel got one for us. The front desk patiently laid out our itinerary for the four days. The breakfast is magnificent. Everything you could ever want and the service is great. The daily specials are mouthwatering. I rarely write reviews but this hotel deserves the praise.

10

Brian

24 Nov 2025

·

Stayed 3 nights

Absolutely loved the hotel, great spa facilities and bar/restaurant, complimented by staff who were really helpful and knowledgeable

10

Dominique

1 Nov 2025

·

Stayed 4 nights

Un hôtel parfaitement situé près demi quartier des musées très bien desservi par les transports en commun, avec un service très accueillant, un petit déjeuner exceptionnel et une superbe piscine pour nager. Super

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8

Saima

9 Jul 2025

·

Stayed 4 nights

I really appreciated the cleanliness of the property and the politeness and professionalism of the staff — both were excellent throughout my stay. However, a couple of things could be improved. Room service took over an hour, which was quite inconvenient. Additionally, I was uncomfortable to see a guest inappropriately undressed in the pool area, which I feel should have been addressed by staff for the comfort of all guests.

10

Lynda

25 Nov 2025

·

Stayed 4 nights

Staff were very helpful and courteous. Room was clean and comfortable. Hotel restaurant was outstanding. Wonderful hotel spa!

10

Jacqueline

8 Dec 2025

·

Stayed 4 nights

We booked this trip to celebrate a 60th birthday. Hotel was amazing - spacious room which was lovely and quiet, a feast at breakfast every day and even a chocolate birthday cake! Spa was fabulous too! The staff were all very polite and helpful. For a special occasion this was perfect.

10

Douglas

9 Mar 2024

·

Stayed 4 nights

Nearly perfect four-night stay during the first week of March. Only negative was that they were doing a little off-season renovation of the restaurant so breakfast was slightly disjointed some days but the staff couldn’t have been more helpful and professional. The room was large and beautifully (and recently) redone. Interior commons areas also new and well-maintained and tasteful with a little whimsy. Solid breakfast and beautiful spa/sauna/steamroom/gym area. Location in the Museum Quarter and just across from Kunsthistoriches also ideal for us. Wish more high-end boutique hotels could be like this. Stay here.

10

Eric

19 Jan 2025

·

Stayed 6 nights

We loved staying at this hotel, and using the amenities like pool sauna steam room. Room was beautiful and bed wonderful. Breakfast and staff were excellent.

10

Vera

10 Feb 2026

·

Stayed 4 nights

Tolles Hotel, schönes Design, super Wellnessbereich und ausgezeichnetes Essen. Perfekter Service und sehr gute Lage

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Cleanliness

Housekeeping and overall hygiene are consistently described as spotless, with rooms and bathrooms kept to a very high standard.

Related guest reviews

10

Peter

18 Jun 2025

·

Stayed 5 nights

The staff were very helpful and attentive. Room was very comfortable and clean. The hotel provided us with everything we needed for a lovely city break.

10

Kimberly

9 Sept 2025

·

Stayed 1 night

This is a gem from the staff, the location, the food, cleanliness. We will be coming back!!!

10

Gabriela

23 Dec 2025

·

Stayed 3 nights

Sehr freundliches, hilfsbereites Personal, sauber, sehr angenehme Atmosphäre

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10

Gabriela

27 Dec 2025

·

Stayed 4 nights

Wunderbares Hotel, sauber, ausnehmend freundliches, zuvorkommendes Personal

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10

MaryJane

24 Oct 2025

·

Stayed 2 nights

Great breakfast Friendly staff Clean room

10

Lynda

25 Nov 2025

·

Stayed 4 nights

Staff were very helpful and courteous. Room was clean and comfortable. Hotel restaurant was outstanding. Wonderful hotel spa!

10

Marco

20 Jun 2025

·

Stayed 1 night

Vom Hotel organisierter Transfer vom Flughafen hat einwandfrei geklappt. Unkompliziertes, effizientes und freundliches Check in. Sehr hilfsbereite und freundliche Mitarbeiter. Geniales Upgrade in die wunderschöne Master-Suite. Neue, moderne sehr geräumige und geschmackvoll eingerichtete Suite. Genial bequemes Bett. perfekt sauber. Grosses Wohnzimmer. Tolles sauberes, geräumiges Badezimmer mit grosser Dusche und Badewanne. Alles Oberste Qualität Ganz herzlichen Dank für Eure tolle Bewirtung

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10

Christine

1 Jul 2024

·

Stayed 5 nights

We had a problem with our room on arrival. It was very small for a suite and not at all what we had expected. However the hotel sorted it out immediately the following morning and gave us a beautiful room at the front of the hotel. Staff could not have been more helpful, especially Daniel who recommended excellent restaurants and explained how to use the underground which proved really useful. Room was spotless with an evening towel change service. Breakfast was excellent. We would definitely recommend this hotel.

8

Orit

17 Oct 2023

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Stayed 3 nights

Hotel was nice and only 15 min walk to city center. Staff was wonderful as was the breakfast that was included. Rooms were clean and comfortable.

10

Catherine

30 Oct 2025

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Stayed 4 nights

Hotel was fantastic. Brilliant location, spacious room, spotless with excellent facilities. It was however the staff that elevated the experience. Always professional but very courteous and welcoming. Made the stay very special. Would absolutely stay here again if returning to Vienna.

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Rooms

Rooms are stylish, well-appointed and often spacious and quiet, with comfortable beds and quality amenities. Some guests reported noise transfer, very firm mattresses, and confusing lighting/HVAC controls, and a few found certain rooms smaller than expected.

Related guest reviews

10

Gary Thomas

17 Jul 2024

·

Stayed 5 nights

Room was a bit small and surprised there was no bidet. Front desk staff was wonderful and breakfast buffet was excellent. Best feature was location.

8

russell

13 Sept 2023

·

Stayed 9 nights

Great location. Incredible breakfast. Staff were courteous and friendly. Heard sounds from the people above us. so sound isolation is an issue. Room HVAC was a little bit of a challenge to navigate. Lights in the bathroom were something we were unaccostumed (sensor PIR detection) to but maybe this is a more of an EU thing that we spoiled, dumb americans need to enlighten ourselves with. View from room was not optimal given length of stay (9 nights). 4 stars may be a little generous. Probably 3.5 stars is more accurate but there is no way of doing this with this format.

10

Chris

10 Jul 2024

·

Stayed 2 nights

Absolutely superb hotel cannot fault it. Check in was easy, Nikolaus was very helpful. The room was absolutely gorgeous with a big four poster bed, mirrored wall, gold wardrobe, separate toilet to the shower room. Balmain toiletries were very luxurious. Towels lovely and fluffy, bedding so comfortable and pillows even had a menu. The concierge could not have been more helpful especially as my husband had a broken arm and they helped with luggage in and out of the taxi. Would 100% return here.

10

Robert

25 Sept 2025

·

Stayed 4 nights

Wonderful boutique hotel. Would highly recommend this hotel. Staff are extremely well trained. Attention to detail in all aspects. Breakfast was delicious. Room spacious and nicely appointed. Walking distance to major attractions yet in a quiet location.

10

KELLY ANN

11 Sept 2024

·

Stayed 6 nights

Stunning! Beautifully styled hotel both inside and out. Loved our room 215, no balcony but with huge windows opening out onto the street with morning sunrise too. Staff were amazing, reception and concierge were friendly and extremely professional and helpful; bar and restaurant staff were lovely. Really clean, lovely finishings, fab food, great cocktails, great room service for coffee too. Would I change or improve anything, no chance, everything perfect as it is.

10

Michael

2 Aug 2023

·

Stayed 5 nights

We stayed in the inner court yard, room 116 for five nights. The room was furnished nicely, clean and comfortable and secluded and quiet. The air conditioning worked well and room service for our daily morning coffee was excellent. The hotel staff were excellent and professional from start to finish and we thoroughly enjoyed our stay and would definitely return if we visit again.

10

Michael F

10 Sept 2023

·

Stayed 2 nights

Beautiful hotel in center of Vienna. Stylish, immaculate, comfortable room with huge luxurious bathroom including rain shower. Front desk and bar staff, especially Manuel in the bar, remarkably friendly and helpful. A fantastic and welcomed refuge in the summer heat. Top-notch amenities.

10

Jacqueline

8 Dec 2025

·

Stayed 4 nights

We booked this trip to celebrate a 60th birthday. Hotel was amazing - spacious room which was lovely and quiet, a feast at breakfast every day and even a chocolate birthday cake! Spa was fabulous too! The staff were all very polite and helpful. For a special occasion this was perfect.

10

GARY

4 Dec 2025

·

Stayed 4 nights

Wonderful hotel, wonderful location, friendly staff. Comfortable rooms.

10

Christopher

23 Sept 2024

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Stayed 3 nights

The staff were overall excellent , friendly and very helpful. The room, a junior suite , was very well equipped and spacious with great attention to detail wit the decor and fixtures and fittings The location was only a 15 minute walk to the centre of the city Would heartily recommend

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Service

Service stands out as warm, attentive and highly professional, with proactive concierge help, smooth arrivals, and thoughtful gestures like birthday treats or welcome drinks. Occasional negatives include slow room service or missed requests.

Related guest reviews

10

Stuart Graham

18 Oct 2023

·

Stayed 3 nights

What we most appreciated was that every member of staff in the hotel went out of their way to answer our questions, give advice and help.

10

Geoffrey

28 Mar 2025

·

Stayed 7 nights

The staff were exceptional, attentive but not intrusive. They were well trained, professional and friendly.

10

Fawzia

18 Aug 2025

·

Stayed 5 nights

Amazing stay The staff of the reception specially Julia was very helpful supportive & knowledgeable

8

Saima

9 Jul 2025

·

Stayed 4 nights

I really appreciated the cleanliness of the property and the politeness and professionalism of the staff — both were excellent throughout my stay. However, a couple of things could be improved. Room service took over an hour, which was quite inconvenient. Additionally, I was uncomfortable to see a guest inappropriately undressed in the pool area, which I feel should have been addressed by staff for the comfort of all guests.

10

Stacy

26 Jul 2025

·

Stayed 3 nights

Top notch service! The staff was available to help with anything!

10

Marco

20 Jun 2025

·

Stayed 1 night

Vom Hotel organisierter Transfer vom Flughafen hat einwandfrei geklappt. Unkompliziertes, effizientes und freundliches Check in. Sehr hilfsbereite und freundliche Mitarbeiter. Geniales Upgrade in die wunderschöne Master-Suite. Neue, moderne sehr geräumige und geschmackvoll eingerichtete Suite. Genial bequemes Bett. perfekt sauber. Grosses Wohnzimmer. Tolles sauberes, geräumiges Badezimmer mit grosser Dusche und Badewanne. Alles Oberste Qualität Ganz herzlichen Dank für Eure tolle Bewirtung

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10

Louis Anthony

12 May 2025

·

Stayed 6 nights

The staff were superb in everything. Service requests were handled very promptly y in a very friendly manner.

10

Julie

12 Jun 2025

·

Stayed 7 nights

From the moment we entered the hotel, the standard of service was exceptional. You were made to feel very welcome and nothing was too much trouble. When an Uber ride failed to turn up for a show we had booked, the hotel staff were able to get us a taxi in 3 minutes so we still made it on time The food was of the highest level and always professionally presented by staff whose flair for detail showed through. Special thanks to Jennifer, Tomas and Emran who treated us so well and made us feel at home. We enjoyed our daily chats with them .the champagne breakfast gave that luxury feel. The room was always very clean and had everything you needed. The welcome box of chocolates was a thoughtful touch. The in house spa was a welcome retreat to soothe aching legs after long days of sight seeing. The only thing we didn't like was leaving to come home.

6

Eduard

19 Jan 2023

·

Stayed 2 nights

The hotel is very cozy and clean. They are giving you some small benefits during your stay as a free coffee and glass of champain. On the other hand i'd asked twice to bring me ice to the room in never came. The SPA is really nice but i've got there the most unprofessional massage i ever had. Disaster.

10

Catherine

30 Oct 2025

·

Stayed 4 nights

Hotel was fantastic. Brilliant location, spacious room, spotless with excellent facilities. It was however the staff that elevated the experience. Always professional but very courteous and welcoming. Made the stay very special. Would absolutely stay here again if returning to Vienna.

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Location

Central and walkable near the MuseumsQuartier, with metro and tram stops close by; convenient for major sights while remaining relatively quiet.

Related guest reviews

10

Yvonne

2 Nov 2024

·

Stayed 1 night

We were able to check in early and front desk was very helpful in explaining how to get to all the nearby sites. Location was excellent - easy walking distance of Graben Street, Hofburg Palace, Sisi and other museums and St Stephen Cathedral. The room was comfortable with excellent lighting, often not the case in hotel rooms.

10

Wazhma

2 Jun 2023

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Stayed 3 nights

Excellent central location. The staff were courteous and helpful. The room was well appointed and comfortable.

10

Donald

3 Nov 2025

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Stayed 4 nights

Everything was excellent. Perfect location.

10

catherine

7 Aug 2024

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Stayed 3 nights

The location was perfect!

10

Sandra

5 Aug 2025

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Stayed 3 nights

The property was very convenient for visiting museums.

10

Dominique

1 Nov 2025

·

Stayed 4 nights

Un hôtel parfaitement situé près demi quartier des musées très bien desservi par les transports en commun, avec un service très accueillant, un petit déjeuner exceptionnel et une superbe piscine pour nager. Super

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10

michael

25 May 2023

·

Stayed 4 nights

Great location

10

Motohiro

16 Sept 2025

·

Stayed 2 nights

立地は最高で、地下鉄駅まで徒歩１分、美術史美術館や王宮も歩いてすぐです。部屋もきれいで、トイレは浴室と別でした。朝食も種類が豊富で素晴らしかったです。

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10

Penny

3 Dec 2023

·

Stayed 3 nights

Great hotel in a great location near to the museum quarter and trams. Room was much larger than expected. Spa was quiet and clean. Breakfast very good.

10

Ioulia A

16 Oct 2024

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Stayed 5 nights

Elegant hotel in the heart of Vienna with all major attractions and great dinning close by. The complimentary breakfast at the hotel was excellent! Spa and pool are 5 stars. I would stay there again.

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Dining

Breakfast is a standout, with buffet plus cooked-to-order options and champagne frequently praised; many also enjoyed the on-site restaurant and bar. A few guests found the Michelin-rated venue rushed or underwhelming.

Related guest reviews

10

Robert

4 Oct 2025

·

Stayed 11 nights

The breakfast was sensational. It included a buffet and excellent menu choices.

10

Katarzyna

13 Aug 2024

·

Stayed 1 night

I stay here ever year at least twice a year and it’s always a huge pleasure!!! I absolutely love love love this place! I truly like the crew working at the hotel, my favorite, Christian is an absolute gem stone and makes the dinning experience even better. Hotel is extremely clean and well maintained also location is ideal

10

David

23 Sept 2025

·

Stayed 2 nights

Hotel was excellent, Michelin restaurant was mediocre at best.

10

Elizabeth

29 Jul 2025

·

Stayed 1 night

Recommend this Hotel. 20 Uber ride from train station. Walkable to everything. Staff is excellent. The Veranda’s food is so good and in the hotel building.

10

Marc

12 Jul 2024

·

Stayed 2 nights

Tolles Hotel mit Spa Bereich und Schwimmbecken. Frühstück ist immer inklusive, mit einem Glas Champagner und anderen Leckereien. Sehr zu empfehlen.

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10

Kevin

19 Sept 2025

·

Stayed 5 nights

Exceptional hotel. The staff was absolutely super. Location is perfect. Breakfast was off the charts. Stay there.

10

Matthew

29 Aug 2025

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Stayed 5 nights

This is a beautiful hotel, so conveniently situated and an amazing and welcoming staff team (Rosa and Lisa were great). The breakfast was darned good too.

10

Terri-Lee

10 Aug 2025

·

Stayed 3 nights

Excellent breakfast, beautiful rooms and central areas decor. Prompt and courteous service.

10

Paul

20 Sept 2025

·

Stayed 5 nights

The Michelin rated restaurant was a problem, they pushed us rather quickly through our meal and although the food was fine the experience was such that we didn't return during our one week stay.

10

Ayman

29 Sept 2025

·

Stayed 6 nights

Wonderful breakfast menu

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$366
February	US$353
March	US$373
April	US$405
May	US$459
June	US$405
July	US$348
August	US$385
September	US$480
October	US$470
November	US$479
December	US$561

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $550	10 $568	11 $526	12 $526
13 $364	14 $421	15 $559	16 $373	17 $501	18 $516	19 $476
20 $403	21 $445	22 $467	23 $459	24 $467	25 $596	26 $611
27 $358	28 $379	29 $536	30 $536

Su	Mo	Tu	We	Th	Fr	Sa
				1 $970	2	3 $1,509
4 $342	5 $504	6 $1,213	7 $596	8 $536	9 $515	10 $598
11 $374	12 $394	13 $470	14 $574	15 $456	16 $407	17 $595
18 $452	19 $370	20 $375	21 $383	22 $366	23 $425	24 $466
25 $363	26 $364	27 $369	28 $369	29 $367	30 $412	31 $438

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About this property

Location

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