Hilton Cancun, an All-Inclusive Resort
456 $
/ Nacht
Ø-Preis November
Preise für Hilton Cancun, an All-Inclusive Resort
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
456 $
/ Nacht
Ø-Preis November
Monatliche Durchschnittspreise
Bei Hilton Cancun, an All-Inclusive Resort ist September mit durchschnittlich 326 $ pro Nacht der günstigste Monat und Februar mit 537 $ der teuerste. Grundlage sind die letzten 12 Monate.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 420 $ |
| Februar | 537 $ |
| März | 495 $ |
| April | 468 $ |
| Mai | 392 $ |
| Juni | 396 $ |
| Juli | 395 $ |
| August | 360 $ |
| September | 326 $ |
| Oktober | 341 $ |
| November | 456 $ |
| Dezember | 455 $ |
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Nov · 456 $
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Am teuersten: Februar (ca. 537 $)
Am günstigsten: September (ca. 326 $)
Über diese Unterkunft
Der Privatstrand und 2 Außenpools garantieren erholsame Stunden.
Annehmlichkeiten
Der Privatstrand und 2 Außenpools garantieren erholsame Stunden.
Services der Unterkunft
Zum Angebot gehören ein Businesscenter, ein Textilreinigungsservice und eine rund um die Uhr besetzte Rezeption. Vor Ort gibt es Folgendes: Parkservice (kostenlos).
Gastronomie
Hilton Cancun, an All-Inclusive Resort bietet seinen Gästen ein Restaurant mit hervorragender Küche. Alternativ gibt es eine Snackbar. Entspann dich mit einem Cocktail der Bar/Lounge oder der Bar im Pool oder suche eine der 2 Poolbars auf.
Zimmer
Fühl dich in einem der 714 klimatisierten Zimmer wie zu Hause. Ein WLAN-Internetzugang (kostenlos) steht zur Verfügung. Die Badezimmer bieten Haartrockner und Bademäntel. Zur Austattung gehören Safes in Laptop-Größe und Wasserkocher mit Kaffee-/Teezubehör; die Zimmer werden täglich sauber gemacht.
Lage
Hilton Cancun, an All-Inclusive Resort in Cancún liegt am Ozean, 15 Minuten Fahrt von El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (Nationalpark) und Xoximilco entfernt.
In der Nähe
Nationalpark Arrecife de Puerto Morelos(0.1 Meilen)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (Nationalpark)(0.1 Meilen)
Grand Outlet Riviera Maya(4.8 Meilen)
Xoximilco(5.3 Meilen)
El Tinto Golf Course(5.7 Meilen)
Moon Palace Golf Club(6.7 Meilen)
Anáhuac-Universität Cancún(9.5 Meilen)
Playa Coral(10.1 Meilen)
Riviera Cancun Golf Resort(11 Meilen)
Jungle Spa(11.1 Meilen)
Monumento Ruta de los Cenotes(11.1 Meilen)
Jardín Botánico de ECOSUR Dr. Alfredo Barrera Marín (Botanischer Garten)(11.3 Meilen)
Parroquia de Cristo Resucitado(11.4 Meilen)
Sanctuary of Hope and Time Capsule(11.7 Meilen)
Marktplatz von Puerto Morelos(12 Meilen)
Flughafen Cancún (CUN)(9.5 Meilen)
Flughafen Cozumel Intl. (CZM)(50.5 Meilen)
Aufzug
Business-Center
Parkservice
Safe
Besprechungszimmer
Privatstrand
Lage
Highway 307, Cancún, Bundesstaat Quintana Roo, Mexiko
Nationalpark Arrecife de Puerto Morelos (0.1 Meilen)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (Nationalpark) (0.1 Meilen)
Grand Outlet Riviera Maya (4.8 Meilen)
Xoximilco (5.3 Meilen)
El Tinto Golf Course (5.7 Meilen)
Moon Palace Golf Club (6.7 Meilen)
Zimmeroptionen
6
Familien-Suite, Mehrere Betten
Zimmerdetails
1 Extragroßes Doppelbett
und 2 Große Doppelbetten
Für bis zu 6 Personen
860 ft²
KlimaanlageHeizungWLAN (kostenlos)
7
Zimmer, Mehrere Betten, Balkon (Sunset View, 1 King Or 2 Queens)
Zimmerdetails
1 Extragroßes Doppelbett
und 2 Große Doppelbetten
Für bis zu 6 Personen
430 ft²
BalkonKlimaanlageHeizungWLAN (kostenlos)
7
Suite, 1 King-Bett, Balkon, Meerblick
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 3 Personen
830 ft²
BalkonKlimaanlageHeizungWLAN (kostenlos)
8
Zimmer, 1 King-Bett, Balkon
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
430 ft²
BalkonKlimaanlageHeizungWLAN (kostenlos)
6
Zimmer, 1 King-Bett, Balkon, Meerblick
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 3 Personen
430 ft²
BalkonKlimaanlageHeizungWLAN (kostenlos)
6
Zimmer, Mehrere Betten, Balkon, Meerblick (1 King Or 2 Queens)
Zimmerdetails
1 Extragroßes Doppelbett
und 2 Große Doppelbetten
Für bis zu 6 Personen
BalkonKlimaanlageHeizungWLAN (kostenlos)
6
Suite, Mehrere Betten, Balkon, Meerseite
Zimmerdetails
1 Extragroßes Doppelbett
und 2 Große Doppelbetten
Für bis zu 3 Personen
830 ft²
BalkonKlimaanlageHeizungWLAN (kostenlos)
7
Zimmer, 2 Queen-Betten, Balkon, Meerblick
Zimmerdetails
2 Große Doppelbetten
Für bis zu 4 Personen
430 ft²
BalkonKlimaanlageHeizungWLAN (kostenlos)
6
Zimmer, 2 Queen-Betten (Swim-Up)
Zimmerdetails
2 Große Doppelbetten
Für bis zu 4 Personen
430 ft²
Balkon oder VerandaKlimaanlageHeizungWLAN (kostenlos)Eigener Pool
6
Presidential-Suite, Mehrere Betten, Kochnische
Zimmerdetails
1 Extragroßes Doppelbett
und 2 Große Doppelbetten
Für bis zu 6 Personen
2100 ft²
BalkonBalkon oder VerandaKlimaanlageHeizungWLAN (kostenlos)
6
Suite, 2 Queen-Betten, Balkon, Meerblick
Zimmerdetails
2 Große Doppelbetten
Für bis zu 4 Personen
830 ft²
BalkonKlimaanlageHeizungWLAN (kostenlos)
8
Grand-Suite, 1 King-Bett, Balkon, Meerblick (Parlor)
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 3 Personen
1640 ft²
BalkonKlimaanlageHeizungWLAN (kostenlos)
5
Zimmer, 1 King-Bett, barrierearm, Balkon
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 3 Personen
430 ft²
BalkonKlimaanlageHeizungWLAN (kostenlos)
7
Zimmer, 1 King-Bett
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 3 Personen
430 ft²
Balkon oder VerandaKlimaanlageHeizungWLAN (kostenlos)Eigener Pool
8
Zimmer, 2 Queen-Betten, Balkon
Zimmerdetails
2 Große Doppelbetten
Für bis zu 4 Personen
430 ft²
BalkonKlimaanlageHeizungWLAN (kostenlos)
5
Deluxe-Suite, 1 King-Bett, Balkon, Meerseite
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 3 Personen
860 ft²
BalkonKlimaanlageHeizungWLAN (kostenlos)
Gästebewertungen zu Hilton Cancun, an All-Inclusive Resort
8.3
Sehr gut
Basierend auf 3.005 verifizierten Bewertungen
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
Im Hilton Cancun, einem All-Inclusive-Resort, loben Reisende das freundliche Personal, die modernen, geräumigen Zimmer sowie die familienfreundlichen Pools und Aktivitäten. Sie weisen jedoch auch auf die abgelegene Lage, einen kleinen Strand mit trübem Wasser, der von Seetang betroffen ist, und ein Nachtleben hin, das frühzeitig endet.
WeiterlesenWar das hilfreich?
Was Gäste sagen
Im Hilton Cancun, einem All-Inclusive-Resort, loben Reisende das freundliche Personal, die modernen, geräumigen Zimmer sowie die familienfreundlichen Pools und Aktivitäten. Sie weisen jedoch auch auf die abgelegene Lage, einen kleinen Strand mit trübem Wasser, der von Seetang betroffen ist, und ein Nachtleben hin, das frühzeitig endet.
Essen und Getränke werden weitgehend genossen, obwohl einige Gäste die Qualität der Restaurants als unterschiedlich empfanden und sagten, dass für die Spezialitätenrestaurants eine Reservierung im Voraus erforderlich ist. Die Sauberkeit ist insgesamt gut, aber immer wiederkehrende Kommentare erwähnen die Wartung der Poolfliesen, gelegentlich kalte oder überfüllte Pools sowie einen langsamen oder uneinheitlichen Service an der Rezeption beim Check-in. Die Lage ist zwar nahe am Flughafen, aber weit von den Sehenswürdigkeiten entfernt. Der Zugang zu Uber ist eingeschränkt und die Resort-Taxis sollen teuer sein. Erwarten Sie einen sauberen, komfortablen, familienorientierten Aufenthalt mit besseren Pools als einem Strand.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Mehrere Pools (einschließlich eines Kinderplanschbereichs), tägliche Aktivitäten und separate Familien-/Erwachsenenzonen machen das Hotel sehr familienfreundlich; die hoteleigenen Bars und ein Café werden geschätzt. Das Nachtleben ist begrenzt, die Pools können überfüllt sein, immer wiederkehrende Probleme mit den Fliesen werden erwähnt und der Strand ist klein und oft von Seetang betroffen.
Ähnliche Gästebewertungen
10
Paloma
11. Okt. 2025
·
Aufenthalt für 3 Nächte
Las instalaciones del hotel muy bien! Amplias y limpias, solo la alberca le hace falta mantenimiento y ojalá tuviera caldera
Las instalaciones del hotel muy bien! Amplias y limpias, solo la alberca le hace falta mantenimiento y ojalá tuviera caldera
8
Nathan Edward
28. Apr. 2025
·
Aufenthalt für 7 Nächte
Overall a fantastic trip. Staff, food and drinks great. However a warning to all, the pool has many missing tiles and people (especially kids) cut their feet regularly. This needs to be resolved. In the mean time, I’d strongly suggest water shoes or aqua socks for kids especially. We would love to return but reluctant until they fix their pools.
Overall a fantastic trip. Staff, food and drinks great. However a warning to all, the pool has many missing tiles and people (especially kids) cut their feet regularly. This needs to be resolved. In the mean time, I’d strongly suggest water shoes or aqua socks for kids especially. We would love to return but reluctant until they fix their pools.
6
Ernesto
28. Mai 2025
·
Aufenthalt für 3 Nächte
Ups and down: hotel has very nice parts but pools are a disaster, with a lot of broken parts and holes, automatic doors sensor are useless (my wife ended with an injured leg), service is average to poor except Auma and Maxal, bartenders dont wanna work, housekeeping poor, there were the same dirty plates from room service outside a room for 2 days
Ups and down: hotel has very nice parts but pools are a disaster, with a lot of broken parts and holes, automatic doors sensor are useless (my wife ended with an injured leg), service is average to poor except Auma and Maxal, bartenders dont wanna work, housekeeping poor, there were the same dirty plates from room service outside a room for 2 days
10
Corrie
24. Aug. 2025
·
Aufenthalt für 5 Nächte
This is a great place. If you just wanna get away leaving the property transportation can be a little tough but there’s enough amenities at the resort to keep you comfortable for four or five days.
This is a great place. If you just wanna get away leaving the property transportation can be a little tough but there’s enough amenities at the resort to keep you comfortable for four or five days.
6
Jonathan
4. Aug. 2025
·
Aufenthalt für 5 Nächte
The staff and service were top tier. We thoroughly enjoyed the MJ show, latin show, and the kids activities. The kids made a pizza, learned to play traditional instruments and even picked up some Spanish. Every person greated us as we walked around the property and always smiled while they worked. We visited the pools on both sides of the property and the splash pad. The pools appears to be falling a part. My kids picked up a few tiles they found floating in the pool. There was a pool trim piece that was also floating around in the pool near the steps. Certain areas of the property had a leaking ceiling.
The staff and service were top tier. We thoroughly enjoyed the MJ show, latin show, and the kids activities. The kids made a pizza, learned to play traditional instruments and even picked up some Spanish. Every person greated us as we walked around the property and always smiled while they worked. We visited the pools on both sides of the property and the splash pad. The pools appears to be falling a part. My kids picked up a few tiles they found floating in the pool. There was a pool trim piece that was also floating around in the pool near the steps. Certain areas of the property had a leaking ceiling.
10
Destiny
13. Okt. 2025
·
Aufenthalt für 4 Nächte
The pool area was beautiful and clean. The staff super welcoming and attentive. Loved the idea of two separate pools for family and adults only. I would come back again for another stay. I would also recommend to family and friends.
The pool area was beautiful and clean. The staff super welcoming and attentive. Loved the idea of two separate pools for family and adults only. I would come back again for another stay. I would also recommend to family and friends.
8
Tahzeeb Zul
20. Okt. 2025
·
Aufenthalt für 5 Nächte
Every thing was great just needed to fix there pool properly as the tiles were coming off and my niece cut her hand from it.
Every thing was great just needed to fix there pool properly as the tiles were coming off and my niece cut her hand from it.
8
Kayla
8. Aug. 2025
·
Aufenthalt für 3 Nächte
Quiet resort, entertainment was decent but not the party vibe. Very family friendly with the family side. Food was hit or miss, but best food are the beach stands. Property above par cleanliness as a newer building.
Quiet resort, entertainment was decent but not the party vibe. Very family friendly with the family side. Food was hit or miss, but best food are the beach stands. Property above par cleanliness as a newer building.
8
Lizandra
11. Nov. 2025
·
Aufenthalt für 4 Nächte
Great hotel if you’re planning on staying on property the whole time. It’s not walkable. They offer activities throughout the day which keeps you busy, but everything shuts down by 10pm or so. They don’t have a club or anywhere to dance at night. Food was a hit or miss. Make sure to get reservations for dinner as soon as you check in. And ask your servers for food recommendations.
Great hotel if you’re planning on staying on property the whole time. It’s not walkable. They offer activities throughout the day which keeps you busy, but everything shuts down by 10pm or so. They don’t have a club or anywhere to dance at night. Food was a hit or miss. Make sure to get reservations for dinner as soon as you check in. And ask your servers for food recommendations.
10
Isaias
6. Aug. 2025
·
Aufenthalt für 3 Nächte
Excelente lugar para vacacionar en familia!!! Aquí les dejo una reseña más detallada por área: El Lobby: Moderno e imponente, siempre bien ambientado y con música en vivo por las noches, camareros siempre atentos ofreciendo bebidas. Las Habitaciones: En general muy buenas, la vista al mar es espectacular. Los colchones están un poco blandos para mi gusto y la TV no tenía acceso a YouTube… La Piscina: Muy bonitas pero desafortunadamente no existe un punto de sombra, la exposición al intenso sol es muy fuerte hasta las 5:00 PM, lo demás es excelente incluyendo el servicio de los camareros y el pequeño water park… Nota: Me extraña que para ser un hotel relativamente nuevo no entiendo por qué no le construyeron un bar dentro de la piscina☹️. El Kids Club: EXCELENTE!!!! A+++, Las chicas que trabajan allí son todas excelentes…. Lástima que no recuerdo sus nombres para mencionarlas a TODAS!! Restaurantes: el Buffet Velas es muy bueno y siempre cuenta con opciones para todos los gustos tanto para desayuno, almuerzo y cena… El servio al cliente es superior al promedio y me sorprendió que el primer día solicité Coke Zero y mi camarera muy amablemente me dijo que solo tenía Diet… Pero al otro día la misma camarera se acerco a mi con una Coke Zero en la mano y me la sirvió mientras me decía que hoy si tenían!!!! Me sorprendió esa atención a los detalles.. Es una pena no recordar su nombre!!
Excelente lugar para vacacionar en familia!!! Aquí les dejo una reseña más detallada por área: El Lobby: Moderno e imponente, siempre bien ambientado y con música en vivo por las noches, camareros siempre atentos ofreciendo bebidas. Las Habitaciones: En general muy buenas, la vista al mar es espectacular. Los colchones están un poco blandos para mi gusto y la TV no tenía acceso a YouTube… La Piscina: Muy bonitas pero desafortunadamente no existe un punto de sombra, la exposición al intenso sol es muy fuerte hasta las 5:00 PM, lo demás es excelente incluyendo el servicio de los camareros y el pequeño water park… Nota: Me extraña que para ser un hotel relativamente nuevo no entiendo por qué no le construyeron un bar dentro de la piscina☹️. El Kids Club: EXCELENTE!!!! A+++, Las chicas que trabajan allí son todas excelentes…. Lástima que no recuerdo sus nombres para mencionarlas a TODAS!! Restaurantes: el Buffet Velas es muy bueno y siempre cuenta con opciones para todos los gustos tanto para desayuno, almuerzo y cena… El servio al cliente es superior al promedio y me sorprendió que el primer día solicité Coke Zero y mi camarera muy amablemente me dijo que solo tenía Diet… Pero al otro día la misma camarera se acerco a mi con una Coke Zero en la mano y me la sirvió mientras me decía que hoy si tenían!!!! Me sorprendió esa atención a los detalles.. Es una pena no recordar su nombre!!
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Gemeinschaftsbereiche und Zimmer werden oft als sehr sauber und gepflegt beschrieben. Wiederholtes Feedback erwähnt trübes/schmutziges Poolwasser und lose Fliesen sowie gelegentliche Versäumnisse im Housekeeping wie unsaubere Balkone oder langsame Auffüllung.
Ähnliche Gästebewertungen
10
Ashley
11. Nov. 2025
·
Aufenthalt für 5 Nächte
Very clean rooms, food was delicious, pool area was clean and wonderful.
Very clean rooms, food was delicious, pool area was clean and wonderful.
8
Claudia Alicia
18. Okt. 2025
·
Aufenthalt für 4 Nächte
Sábanas y toallas limpias a diario. Durante mi estadía, el balcón nunca se limpió.
Sábanas y toallas limpias a diario. Durante mi estadía, el balcón nunca se limpió.
6
Byoungan
26. März 2025
·
Aufenthalt für 6 Nächte
I had bad experience that was outage(water and electric) for some minutes. Also, water condition which is in the swimming pool was not clean. Except that experience, everything was awesome.
I had bad experience that was outage(water and electric) for some minutes. Also, water condition which is in the swimming pool was not clean. Except that experience, everything was awesome.
6
Prapanna
27. Juli 2025
·
Aufenthalt für 3 Nächte
We went during weekend in July. The staff seemed lowstaffed for the amount of people that was in the resort. The service was very slow and had to wait 10-15 mins just to get drinks served even in buffet restaurant. The pool was dirty and everything was conjusted. I would go to some other resort next time.
We went during weekend in July. The staff seemed lowstaffed for the amount of people that was in the resort. The service was very slow and had to wait 10-15 mins just to get drinks served even in buffet restaurant. The pool was dirty and everything was conjusted. I would go to some other resort next time.
10
Jeanvil
23. Nov. 2025
·
Aufenthalt für 6 Nächte
Friendly staff, very clean and well kept property.
Friendly staff, very clean and well kept property.
6
Jonathan
4. Aug. 2025
·
Aufenthalt für 5 Nächte
The staff and service were top tier. We thoroughly enjoyed the MJ show, latin show, and the kids activities. The kids made a pizza, learned to play traditional instruments and even picked up some Spanish. Every person greated us as we walked around the property and always smiled while they worked. We visited the pools on both sides of the property and the splash pad. The pools appears to be falling a part. My kids picked up a few tiles they found floating in the pool. There was a pool trim piece that was also floating around in the pool near the steps. Certain areas of the property had a leaking ceiling.
The staff and service were top tier. We thoroughly enjoyed the MJ show, latin show, and the kids activities. The kids made a pizza, learned to play traditional instruments and even picked up some Spanish. Every person greated us as we walked around the property and always smiled while they worked. We visited the pools on both sides of the property and the splash pad. The pools appears to be falling a part. My kids picked up a few tiles they found floating in the pool. There was a pool trim piece that was also floating around in the pool near the steps. Certain areas of the property had a leaking ceiling.
8
Tahzeeb Zul
20. Okt. 2025
·
Aufenthalt für 5 Nächte
Every thing was great just needed to fix there pool properly as the tiles were coming off and my niece cut her hand from it.
Every thing was great just needed to fix there pool properly as the tiles were coming off and my niece cut her hand from it.
10
Leila
16. Juli 2025
·
Aufenthalt für 5 Nächte
great place for a family trip. the hotel is extremely clean and beautiful design. there is a very small beach and the water was very cloudy and dark. this was a disappointment but not the fault of the hotel. staff were very helpful. drinks were excellent and top shelf liquor. there is an ice cream and churro bakery and it was great! food at the buffet was really good! we have been to many all inclusive hotels and the buffet was the best at this one. excellent service by the wait staff. the food choices were great. 3 of the 4 restaurants require reservations. we only tried Maxal which had mostly Mexican seafood dishes. the food was ok - but one shrimp entree dish was really good. the pools were very nice and clean. you do need to reserve your chairs if you want a good spot or an umbrella.
great place for a family trip. the hotel is extremely clean and beautiful design. there is a very small beach and the water was very cloudy and dark. this was a disappointment but not the fault of the hotel. staff were very helpful. drinks were excellent and top shelf liquor. there is an ice cream and churro bakery and it was great! food at the buffet was really good! we have been to many all inclusive hotels and the buffet was the best at this one. excellent service by the wait staff. the food choices were great. 3 of the 4 restaurants require reservations. we only tried Maxal which had mostly Mexican seafood dishes. the food was ok - but one shrimp entree dish was really good. the pools were very nice and clean. you do need to reserve your chairs if you want a good spot or an umbrella.
4
Gabriel
18. Juni 2025
·
Aufenthalt für 6 Nächte
My partner and I have been to the Hilton 4 years in a row. This year we were leaving very disappointed and will have us looking at other resort options moving forward. 1) We had issues upon arrival with no tissues and empty bottles of body wash, shampoo. We told the staff and they brought us conditioner and body lotion. They called us that same night at 12AM when we were sleeping saying they noticed they delivered the wrong bottles and could attend now to deliver the correct ones 2) Unlike the other 3 years we were given conncecting rooms. We could hear all the noise from the groups in the adjacent rooms. We had to request new rooms as they were so loud 3) My partner was served raw/under cooked fish at Auma which we sent back. Manager came over to apologise but nothing else was offered/gestured 4) AC in new room did not work. Sent a maintance crew twice to our room before being switched to new another room 5) Eating at Vela buffet. I ordered an apple juice, took a sip, and pulled a long hair from my mouth that was still partially in the glass. I then also noticed there was an old peice of spinach on the outside of my glass. 6) Pool needs maintance. Tiles were chipping from inside the pool and a child could easily have swallowed the tile Needless to say our experience was not great this time. I feel like this is the same for others as we overheard other families in the pool expressing how they to stayed at the hilton for several years and this years service declined
My partner and I have been to the Hilton 4 years in a row. This year we were leaving very disappointed and will have us looking at other resort options moving forward. 1) We had issues upon arrival with no tissues and empty bottles of body wash, shampoo. We told the staff and they brought us conditioner and body lotion. They called us that same night at 12AM when we were sleeping saying they noticed they delivered the wrong bottles and could attend now to deliver the correct ones 2) Unlike the other 3 years we were given conncecting rooms. We could hear all the noise from the groups in the adjacent rooms. We had to request new rooms as they were so loud 3) My partner was served raw/under cooked fish at Auma which we sent back. Manager came over to apologise but nothing else was offered/gestured 4) AC in new room did not work. Sent a maintance crew twice to our room before being switched to new another room 5) Eating at Vela buffet. I ordered an apple juice, took a sip, and pulled a long hair from my mouth that was still partially in the glass. I then also noticed there was an old peice of spinach on the outside of my glass. 6) Pool needs maintance. Tiles were chipping from inside the pool and a child could easily have swallowed the tile Needless to say our experience was not great this time. I feel like this is the same for others as we overheard other families in the pool expressing how they to stayed at the hilton for several years and this years service declined
10
Sunnydeep Singh
5. Okt. 2025
·
Aufenthalt für 3 Nächte
Clean room staff
Clean room staff
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Zimmer sind modern, geräumig und komfortabel, viele mit guter Aussicht. Designmerkmale wie Glaswandbäder, die die Privatsphäre einschränken, gelegentlicher Lärm von benachbarten Zimmern und sporadische Wartungsarbeiten (AC- oder Duschlecks) werden erwähnt.
Ähnliche Gästebewertungen
8
Ryan
24. Juli 2025
·
Aufenthalt für 4 Nächte
King Suites are very comfortable, great bathroom setup (one in bedroom, one in seating area), really good shower, so is an ideal setup for traveling with small family (1-2 kids). Pool area is fine but very narrow (kids’ splash area takes up a lot of real estate). Don’t travel here in summer though. Brown algae problem makes the also very narrow beach area essentially unusable. Not the hotel’s fault, but tough to get the full benefit of an all-inclusive beachside stay without the beach. Food was good but pretty Americanized. You need to ask for the fresh salsa (it’s not given or mentioned unless you ask) if you want more heat/flavor. Needs work on dining/experience reservation process. Had to go to front desk twice to have the correct “magic link” generated for our reservation to use the hotel website (they don’t do anything through the Hilton app), and even then, most of the functionality directs you to go to the reservation desk, which opens later and closes earlier than most excursions’ pickup/drop off times. The weirdest thing though was the entrance to the property, an intentionally bumpy drive/gateway that was awful for any shuttle/bus rides for airport or excursions. Just a weird design that makes an unpleasant first impression, or a jarring return trip after a long bus ride.
King Suites are very comfortable, great bathroom setup (one in bedroom, one in seating area), really good shower, so is an ideal setup for traveling with small family (1-2 kids). Pool area is fine but very narrow (kids’ splash area takes up a lot of real estate). Don’t travel here in summer though. Brown algae problem makes the also very narrow beach area essentially unusable. Not the hotel’s fault, but tough to get the full benefit of an all-inclusive beachside stay without the beach. Food was good but pretty Americanized. You need to ask for the fresh salsa (it’s not given or mentioned unless you ask) if you want more heat/flavor. Needs work on dining/experience reservation process. Had to go to front desk twice to have the correct “magic link” generated for our reservation to use the hotel website (they don’t do anything through the Hilton app), and even then, most of the functionality directs you to go to the reservation desk, which opens later and closes earlier than most excursions’ pickup/drop off times. The weirdest thing though was the entrance to the property, an intentionally bumpy drive/gateway that was awful for any shuttle/bus rides for airport or excursions. Just a weird design that makes an unpleasant first impression, or a jarring return trip after a long bus ride.
10
Robyn
3. Aug. 2025
·
Aufenthalt für 5 Nächte
Beautiful room with balcony- very clean and nice decor. Beautiful lobby. Lovely pool.
Beautiful room with balcony- very clean and nice decor. Beautiful lobby. Lovely pool.
8
Marco
21. März 2025
·
Aufenthalt für 4 Nächte
Hotel nuevo, limpio y moderno. buen servicio del personal del hotel, buena comida y restaurantes. Negativos, todo es Tablaroca y se escucha lo que sucede en pasillos y otras habitaciones. Falta de espacios para colocar equipaje y ropa
Hotel nuevo, limpio y moderno. buen servicio del personal del hotel, buena comida y restaurantes. Negativos, todo es Tablaroca y se escucha lo que sucede en pasillos y otras habitaciones. Falta de espacios para colocar equipaje y ropa
8
Enid Virginia
10. Juli 2025
·
Aufenthalt für 6 Nächte
Hotel needs updating.. Roons have no dressers or garbage cans. Small garbage can in bathrooms. Showers leak because there are no lifts so water runs out to toilet. Rooms are beautifully decorated and spacious. All restaurants and lobby areas have solitary bathrooms so guests have to wait to use, Guard rails should be installed on exterior steps ( not safe for children or people with handicaps).
Hotel needs updating.. Roons have no dressers or garbage cans. Small garbage can in bathrooms. Showers leak because there are no lifts so water runs out to toilet. Rooms are beautifully decorated and spacious. All restaurants and lobby areas have solitary bathrooms so guests have to wait to use, Guard rails should be installed on exterior steps ( not safe for children or people with handicaps).
6
Sarah
1. März 2025
·
Aufenthalt für 3 Nächte
The food was fantastic. I am not a fan of buffets and rarely enjoy all inclusive hotels but the food here was fantastic! Of the 3 choices for dinner however, the mexican restaurant was the worst. I preferred the buffet most nights. The restaurant staff for breakfast was great especially David and Bernardo (uncle Bernie). However mist staff wasn't that friendly and inviting. Punta Cana as a whole does a much better job at this. Wasn't a fan of Freddie at the front desk, was kinda dismissive. We're hold members at Hilton (didn't make a big deal of it), but because we booked through Expedia, I felt we got a raw deal on our room. We went to sleep listening to trucks beep as they backed up and woke up most mornings at 6am to trucks backing up as we were right above the loading dock. We reached out to Hilton and asked Freddie for help in changing our room but didn't get much help. We very well coulbed pitched a fit and talked to a manager but we just wanted to enjoy our vacation, but the last night there we woke up at about 530am to the sound of trucks backing in to the dock whereas other mornings it would start and seemingly stop, this morning it didn't until about 8 or 9 when we had to be up anyhow. Whatever you do don't get a room anywhere near 4021, anything that's an odd number around there would be on the dock side, please please let them know you'd like somewhere else. I'd give them max stars but for this experience! Property is great, pool was closed for a day though
The food was fantastic. I am not a fan of buffets and rarely enjoy all inclusive hotels but the food here was fantastic! Of the 3 choices for dinner however, the mexican restaurant was the worst. I preferred the buffet most nights. The restaurant staff for breakfast was great especially David and Bernardo (uncle Bernie). However mist staff wasn't that friendly and inviting. Punta Cana as a whole does a much better job at this. Wasn't a fan of Freddie at the front desk, was kinda dismissive. We're hold members at Hilton (didn't make a big deal of it), but because we booked through Expedia, I felt we got a raw deal on our room. We went to sleep listening to trucks beep as they backed up and woke up most mornings at 6am to trucks backing up as we were right above the loading dock. We reached out to Hilton and asked Freddie for help in changing our room but didn't get much help. We very well coulbed pitched a fit and talked to a manager but we just wanted to enjoy our vacation, but the last night there we woke up at about 530am to the sound of trucks backing in to the dock whereas other mornings it would start and seemingly stop, this morning it didn't until about 8 or 9 when we had to be up anyhow. Whatever you do don't get a room anywhere near 4021, anything that's an odd number around there would be on the dock side, please please let them know you'd like somewhere else. I'd give them max stars but for this experience! Property is great, pool was closed for a day though
10
Laura
10. Juni 2025
·
Aufenthalt für 5 Nächte
Great stay and amenities. The hotel was pristine, workers were so friendly, and food and drinks were plentiful and delicious. In our room, we didn’t love the clear glass wall separating the bedroom from bathroom sink area, and fogged glass shower and toilet doors. It wasn’t enough bathroom/dressing privacy for my family with teens.
Great stay and amenities. The hotel was pristine, workers were so friendly, and food and drinks were plentiful and delicious. In our room, we didn’t love the clear glass wall separating the bedroom from bathroom sink area, and fogged glass shower and toilet doors. It wasn’t enough bathroom/dressing privacy for my family with teens.
10
dorel
26. Apr. 2025
·
Aufenthalt für 5 Nächte
We had a wonderful stay at Hilton Cancun All-Inclusive! The hotel is beautiful — very clean, modern, and comfortable. The staff were all friendly and welcoming, and made our experience even better. We stayed from Monday until Saturday morning and really enjoyed the food and buffet overall. We noticed the buffet was especially good on Friday night — definitely a highlight! During the week, the food was good, but it could be even better. Still, everything else was amazing. We would definitely love to come back and highly recommend it for anyone looking for a relaxing and enjoyable getaway!
We had a wonderful stay at Hilton Cancun All-Inclusive! The hotel is beautiful — very clean, modern, and comfortable. The staff were all friendly and welcoming, and made our experience even better. We stayed from Monday until Saturday morning and really enjoyed the food and buffet overall. We noticed the buffet was especially good on Friday night — definitely a highlight! During the week, the food was good, but it could be even better. Still, everything else was amazing. We would definitely love to come back and highly recommend it for anyone looking for a relaxing and enjoyable getaway!
8
Henry Huu
24. Aug. 2025
·
Aufenthalt für 5 Nächte
I’d rate 5 stars but the beach water was dark color of sargassum. Almost no body in the water except me and my mom. I still enjoyed the beach by swimming far off shore. The design of bathroom is inconvenient because of see-through glasses between beds and sink area that guests feel uncomfortable to change clothes outside bathtub. Inside bathtub is wet floor after shower most people want to change clothes outside bathtub but no privacy at all. Other than those, everything else was great for me.
I’d rate 5 stars but the beach water was dark color of sargassum. Almost no body in the water except me and my mom. I still enjoyed the beach by swimming far off shore. The design of bathroom is inconvenient because of see-through glasses between beds and sink area that guests feel uncomfortable to change clothes outside bathtub. Inside bathtub is wet floor after shower most people want to change clothes outside bathtub but no privacy at all. Other than those, everything else was great for me.
10
Lakeisha
28. Dez. 2025
·
Aufenthalt für 4 Nächte
The room was beautiful. Swim up pool could have been more private. The service was awesome. I didnt like I paid for a cake to be given after meal and got it while in bed sleeping. The cake was wasted so we didnt get to enjoy it. Bianca was great! She made the stay more memorable and enjoyable. I really would come back.
The room was beautiful. Swim up pool could have been more private. The service was awesome. I didnt like I paid for a cake to be given after meal and got it while in bed sleeping. The cake was wasted so we didnt get to enjoy it. Bianca was great! She made the stay more memorable and enjoyable. I really would come back.
10
Marilyn
17. Nov. 2025
·
Aufenthalt für 3 Nächte
The hotel was perfect! The room exceeded my expectations. So nice and clean! All of the staff were so friendly and welcoming and helpful!! The birthday balloon set up was amazing. The food was good and they served top quality alcohol. Not the cheap stuff! The only downside was that the beach wasn’t clear waters. It was brown. So didn’t get to enjoy that.
The hotel was perfect! The room exceeded my expectations. So nice and clean! All of the staff were so friendly and welcoming and helpful!! The birthday balloon set up was amazing. The food was good and they served top quality alcohol. Not the cheap stuff! The only downside was that the beach wasn’t clear waters. It was brown. So didn’t get to enjoy that.
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Service
Das Personal wird durchweg als freundlich, aufmerksam und fleißig im gesamten Resort gelobt. Mehrere Gäste berichten von langsamem oder verwirrendem Check-in und uneinheitlichem Service von einigen Teams während Stoßzeiten.
Ähnliche Gästebewertungen
6
raymund
17. Mai 2025
·
Aufenthalt für 7 Nächte
Some Staff needs more training on customer service. Lady closes the snack bar exactly at noon time even though a patron asks for sandwich. Was told it closes at noon. One server only offers black coffee and was told to go to lobby to get special coffee. Yet other servers accommodated when we went on other days. Service doesn’t seem to be consistent.
Some Staff needs more training on customer service. Lady closes the snack bar exactly at noon time even though a patron asks for sandwich. Was told it closes at noon. One server only offers black coffee and was told to go to lobby to get special coffee. Yet other servers accommodated when we went on other days. Service doesn’t seem to be consistent.
10
Kathy
28. Sept. 2025
·
Aufenthalt für 3 Nächte
I love it this hotel was great the service the food 10/10. Super convenience.
I love it this hotel was great the service the food 10/10. Super convenience.
10
Aisling
5. Okt. 2025
·
Aufenthalt für 2 Nächte
Went for a solo trip for my birthday and the staff made it perfect! Lots of fun surprises! Very clean, very beautiful, very peaceful Tip: Skip the room service breakfast and go to the buffet, way more options that are fresh and yummy!
Went for a solo trip for my birthday and the staff made it perfect! Lots of fun surprises! Very clean, very beautiful, very peaceful Tip: Skip the room service breakfast and go to the buffet, way more options that are fresh and yummy!
6
Raymond
25. März 2025
·
Aufenthalt für 3 Nächte
Check in and Check out was a major issue. Not near enough staff at these counters. Long lines and long wait times. Staff seemed overwhelmed and not able to handle the number of travelers and minor issues took hours to get resolved. Reservations to Restaurants was difficult and some were completely full our entire stay and were not able to get a reservation. Very clean resort, well maintained, and the food quality is very good. Rooms were very clean and well taken care of.
Check in and Check out was a major issue. Not near enough staff at these counters. Long lines and long wait times. Staff seemed overwhelmed and not able to handle the number of travelers and minor issues took hours to get resolved. Reservations to Restaurants was difficult and some were completely full our entire stay and were not able to get a reservation. Very clean resort, well maintained, and the food quality is very good. Rooms were very clean and well taken care of.
4
Chadi
26. Juli 2025
·
Aufenthalt für 6 Nächte
The facility is great and very clean, however there was a strong smell that was constantly outside. The service at the bar directly was great, but the waiting service was not great. Even at the restaurants the waiting service was not great and very slow. Excellent resort for family oriented experience, other than that I would recommend something else. Food was good. I want to say a thank you to the following staff that made our experience good: Belkys Alejandro David Daniel Gabriel Saul Hector Enrique Paola Those people saved my experience at the resort.
The facility is great and very clean, however there was a strong smell that was constantly outside. The service at the bar directly was great, but the waiting service was not great. Even at the restaurants the waiting service was not great and very slow. Excellent resort for family oriented experience, other than that I would recommend something else. Food was good. I want to say a thank you to the following staff that made our experience good: Belkys Alejandro David Daniel Gabriel Saul Hector Enrique Paola Those people saved my experience at the resort.
10
Nelley
8. Okt. 2025
·
Aufenthalt für 4 Nächte
Our stay at this all-inclusive hotel was absolutely amazing from start to finish! The food, drinks, service, and entertainment were all top-notch. Every staff member we encountered was incredibly friendly, helpful, and genuinely went out of their way to make sure we had everything we needed for a perfect vacation. The dining options were outstanding — the steakhouse, Italian restaurant, and buffet all served delicious meals, and the outside grill had the best fish and shrimp tacos we’ve ever had. The rooms were clean, beautiful, and spacious, providing a relaxing and comfortable atmosphere. We truly couldn’t have asked for a better experience and can’t wait to come back! Shout out to our favorite bartender, Baldemar, by the pool.
Our stay at this all-inclusive hotel was absolutely amazing from start to finish! The food, drinks, service, and entertainment were all top-notch. Every staff member we encountered was incredibly friendly, helpful, and genuinely went out of their way to make sure we had everything we needed for a perfect vacation. The dining options were outstanding — the steakhouse, Italian restaurant, and buffet all served delicious meals, and the outside grill had the best fish and shrimp tacos we’ve ever had. The rooms were clean, beautiful, and spacious, providing a relaxing and comfortable atmosphere. We truly couldn’t have asked for a better experience and can’t wait to come back! Shout out to our favorite bartender, Baldemar, by the pool.
8
Monica Patricia
20. Aug. 2025
·
Aufenthalt für 4 Nächte
Service is not what is expected, some staff members wouldn't even say hi or acknowledge you, check in, and check out staff are very dry they don't know how to treat guests. The Food was average but some of the staff from the restaurants went above and beyond like German, Alejandro, Victor, Salvador, Joel and Moiseis, and the room service. On my birthday in they put a cupcake and a Prosecco bottle in my room which was very nice. The room was always clean.
Service is not what is expected, some staff members wouldn't even say hi or acknowledge you, check in, and check out staff are very dry they don't know how to treat guests. The Food was average but some of the staff from the restaurants went above and beyond like German, Alejandro, Victor, Salvador, Joel and Moiseis, and the room service. On my birthday in they put a cupcake and a Prosecco bottle in my room which was very nice. The room was always clean.
10
Derrick
13. Okt. 2025
·
Aufenthalt für 4 Nächte
Great staff, location and restaurants. Plenty of seating around pools/bars
Great staff, location and restaurants. Plenty of seating around pools/bars
10
Michelle S
8. Sept. 2025
·
Aufenthalt für 3 Nächte
The staff were all friendly. Did not feel like I was intruding when I approached them. The food options were good a nice variety plentiful. Was given the option to upgrade for a minimal amount and was so glad I did. My view of the sun rising each morning was indescribable as was my view of the pool and ocean. My room was clean and spacious. I celebrated an anniversary while there- imagine my surprise to receive a knock on my door only to see room service with a bottle of wine and chocolate covered strawberries for 2 compliments from the hotel!! If all Hiltons are managed like this I will look to them first for my future travel accommodations.
The staff were all friendly. Did not feel like I was intruding when I approached them. The food options were good a nice variety plentiful. Was given the option to upgrade for a minimal amount and was so glad I did. My view of the sun rising each morning was indescribable as was my view of the pool and ocean. My room was clean and spacious. I celebrated an anniversary while there- imagine my surprise to receive a knock on my door only to see room service with a bottle of wine and chocolate covered strawberries for 2 compliments from the hotel!! If all Hiltons are managed like this I will look to them first for my future travel accommodations.
8
Shalanda
6. Aug. 2025
·
Aufenthalt für 4 Nächte
This resort was great. Beautiful property with a lot of options for food and daytime food. We stayed for a family vacation with 2 kids (8 & 10 yrs) and we would definitely stay again. It was GREAT. Only thing I did not like was check in process took forever. Waited in line for about 45 minutes just to check in (line wrapped around the corner).
This resort was great. Beautiful property with a lot of options for food and daytime food. We stayed for a family vacation with 2 kids (8 & 10 yrs) and we would definitely stay again. It was GREAT. Only thing I did not like was check in process took forever. Waited in line for about 45 minutes just to check in (line wrapped around the corner).
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Lage
Abgelegene Lage in der Nähe des Flughafens, aber weit von der Hotelzone und den Sehenswürdigkeiten entfernt; das Hotel ist nicht fußläufig zu externen Angeboten. Die Abholung durch Uber ist eingeschränkt und viele Gäste berichten, dass Resort-Taxis/Shuttles teuer sind.
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10
Meagan
5. Sept. 2025
·
Aufenthalt für 8 Nächte
Really far from any tourist attractions.
Really far from any tourist attractions.
8
Darnell
27. Juli 2025
·
Aufenthalt für 3 Nächte
Transportation to and from wasn't easy.
Transportation to and from wasn't easy.
10
Corrie
24. Aug. 2025
·
Aufenthalt für 5 Nächte
This is a great place. If you just wanna get away leaving the property transportation can be a little tough but there’s enough amenities at the resort to keep you comfortable for four or five days.
This is a great place. If you just wanna get away leaving the property transportation can be a little tough but there’s enough amenities at the resort to keep you comfortable for four or five days.
10
Bartyn Jr. Victor
11. Apr. 2025
·
Aufenthalt für 5 Nächte
Loved this resort!! Location was a bit isolated, your booking a tour, plan on staying there the entire time. But service, food and hotel were awesome!!!
Loved this resort!! Location was a bit isolated, your booking a tour, plan on staying there the entire time. But service, food and hotel were awesome!!!
10
Syed
3. März 2025
·
Aufenthalt für 4 Nächte
Loved the location Not too far away from the airport great view nice beach relaxing resort
Loved the location Not too far away from the airport great view nice beach relaxing resort
8
Ladell
8. Aug. 2025
·
Aufenthalt für 2 Nächte
Loved the seclusion of property
Loved the seclusion of property
8
Shuk Ching
22. Okt. 2025
·
Aufenthalt für 3 Nächte
Room was clean and beautiful, staffs were nice and friendly. Foods were delicious but I wish they had more options for the food at the buffet and the specialty restaurants. The beach was very disappointing. It was small and narrow. You can’t walk to the beach without going through the stairs and the water color was like a lemonade. The hotel itself was beautiful, but too small. It was too remote and built out of no where. It’s impossible to go out of the hotel without hiring uber or taking shuttle to the shopping center.
Room was clean and beautiful, staffs were nice and friendly. Foods were delicious but I wish they had more options for the food at the buffet and the specialty restaurants. The beach was very disappointing. It was small and narrow. You can’t walk to the beach without going through the stairs and the water color was like a lemonade. The hotel itself was beautiful, but too small. It was too remote and built out of no where. It’s impossible to go out of the hotel without hiring uber or taking shuttle to the shopping center.
10
Akash
6. Sept. 2025
·
Aufenthalt für 4 Nächte
NICE STAFF AND WILLING TO HELP BE AWARE THERE IS NO UBER SERVICE. YOU HAVE TO DEPEND ON THE TAXI SERVICE PROVIDED BY THE PROPERTY.
NICE STAFF AND WILLING TO HELP BE AWARE THERE IS NO UBER SERVICE. YOU HAVE TO DEPEND ON THE TAXI SERVICE PROVIDED BY THE PROPERTY.
8
Lizandra
11. Nov. 2025
·
Aufenthalt für 4 Nächte
Great hotel if you’re planning on staying on property the whole time. It’s not walkable. They offer activities throughout the day which keeps you busy, but everything shuts down by 10pm or so. They don’t have a club or anywhere to dance at night. Food was a hit or miss. Make sure to get reservations for dinner as soon as you check in. And ask your servers for food recommendations.
Great hotel if you’re planning on staying on property the whole time. It’s not walkable. They offer activities throughout the day which keeps you busy, but everything shuts down by 10pm or so. They don’t have a club or anywhere to dance at night. Food was a hit or miss. Make sure to get reservations for dinner as soon as you check in. And ask your servers for food recommendations.
10
Katia
23. Apr. 2025
·
Aufenthalt für 4 Nächte
The staff and customer service were excellent, and the restaurants were top-notch—our favorite was La Luce. Be sure to ask for David as your server! The views, the ocean, and the amenities were all incredible. The only downside was the transportation. Like much of Cancun, the taxi services are tightly controlled, and we were quoted $65 for a five-minute ride from the Hilton Taxi Services, which felt extremely overpriced.
The staff and customer service were excellent, and the restaurants were top-notch—our favorite was La Luce. Be sure to ask for David as your server! The views, the ocean, and the amenities were all incredible. The only downside was the transportation. Like much of Cancun, the taxi services are tightly controlled, and we were quoted $65 for a five-minute ride from the Hilton Taxi Services, which felt extremely overpriced.
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Gastronomie
Gäste schätzen die Vielfalt, wobei das Buffet, das italienische/Steakhouse und die Taco-/Burgerstände am Pool oft hervorgehoben werden; Getränke gehobener Qualität werden erwähnt. Die Qualität wird häufig als unterschiedlich empfunden, einige Gerichte kommen kalt an und für das Abendessen sind Reservierungen erforderlich, die schwer zu bekommen sein können.
Ähnliche Gästebewertungen
8
Jahaelle
1. Aug. 2025
·
Aufenthalt für 3 Nächte
Beautiful property overall.The cocktails were watered down and the food was ok . I could not swim on the beach it was dirty .
Beautiful property overall.The cocktails were watered down and the food was ok . I could not swim on the beach it was dirty .
8
Ryan
24. Juli 2025
·
Aufenthalt für 4 Nächte
King Suites are very comfortable, great bathroom setup (one in bedroom, one in seating area), really good shower, so is an ideal setup for traveling with small family (1-2 kids). Pool area is fine but very narrow (kids’ splash area takes up a lot of real estate). Don’t travel here in summer though. Brown algae problem makes the also very narrow beach area essentially unusable. Not the hotel’s fault, but tough to get the full benefit of an all-inclusive beachside stay without the beach. Food was good but pretty Americanized. You need to ask for the fresh salsa (it’s not given or mentioned unless you ask) if you want more heat/flavor. Needs work on dining/experience reservation process. Had to go to front desk twice to have the correct “magic link” generated for our reservation to use the hotel website (they don’t do anything through the Hilton app), and even then, most of the functionality directs you to go to the reservation desk, which opens later and closes earlier than most excursions’ pickup/drop off times. The weirdest thing though was the entrance to the property, an intentionally bumpy drive/gateway that was awful for any shuttle/bus rides for airport or excursions. Just a weird design that makes an unpleasant first impression, or a jarring return trip after a long bus ride.
King Suites are very comfortable, great bathroom setup (one in bedroom, one in seating area), really good shower, so is an ideal setup for traveling with small family (1-2 kids). Pool area is fine but very narrow (kids’ splash area takes up a lot of real estate). Don’t travel here in summer though. Brown algae problem makes the also very narrow beach area essentially unusable. Not the hotel’s fault, but tough to get the full benefit of an all-inclusive beachside stay without the beach. Food was good but pretty Americanized. You need to ask for the fresh salsa (it’s not given or mentioned unless you ask) if you want more heat/flavor. Needs work on dining/experience reservation process. Had to go to front desk twice to have the correct “magic link” generated for our reservation to use the hotel website (they don’t do anything through the Hilton app), and even then, most of the functionality directs you to go to the reservation desk, which opens later and closes earlier than most excursions’ pickup/drop off times. The weirdest thing though was the entrance to the property, an intentionally bumpy drive/gateway that was awful for any shuttle/bus rides for airport or excursions. Just a weird design that makes an unpleasant first impression, or a jarring return trip after a long bus ride.
10
Kinaja
21. Okt. 2025
·
Aufenthalt für 3 Nächte
28BW from NYC: I booked this resort really last minute because someone posted a TikTok video, and the food looked good—if I'm being honest. This resort is extremely beautiful, and the aesthetic of the room is stunning as well. The staff, let me tell you, whoever trained them did a superb job. Very friendly, very knowledgeable, top-tier service. Not looking for tips, just genuinely doing their jobs, and I appreciate that. But the food is exactly what you'd expect from an all-inclusive resort—nothing more, nothing less. It looked way more appealing on TikTok, but the food was just decent. The buffet was the highlight, honestly. The steakhouse had potential; they were so close, but maybe I’m a harsh critic. The Mexican restaurant... the service really made up for the food; this was their moment to shine, and they failed. Also, all of the food was cold. I hate cold food—I can't wrap my head around that, even if it’s pre-made, just toss it in the microwave or give it a quick torch. Anything! Cold, nasty food is just ridiculous. But the worst—absolutely the worst—was the sushi restaurant. Don't waste your time. The service was phenomenal, but yeah, just don't go there. Every night, we ended up at the buffet, which surprisingly had the best tomato soup I’ve ever had—literally a 10/10. I loved the buffet, and I loved the staff. But let me tell you, the bar? 1000/1000. Top-shelf liquor and they had hookah!
28BW from NYC: I booked this resort really last minute because someone posted a TikTok video, and the food looked good—if I'm being honest. This resort is extremely beautiful, and the aesthetic of the room is stunning as well. The staff, let me tell you, whoever trained them did a superb job. Very friendly, very knowledgeable, top-tier service. Not looking for tips, just genuinely doing their jobs, and I appreciate that. But the food is exactly what you'd expect from an all-inclusive resort—nothing more, nothing less. It looked way more appealing on TikTok, but the food was just decent. The buffet was the highlight, honestly. The steakhouse had potential; they were so close, but maybe I’m a harsh critic. The Mexican restaurant... the service really made up for the food; this was their moment to shine, and they failed. Also, all of the food was cold. I hate cold food—I can't wrap my head around that, even if it’s pre-made, just toss it in the microwave or give it a quick torch. Anything! Cold, nasty food is just ridiculous. But the worst—absolutely the worst—was the sushi restaurant. Don't waste your time. The service was phenomenal, but yeah, just don't go there. Every night, we ended up at the buffet, which surprisingly had the best tomato soup I’ve ever had—literally a 10/10. I loved the buffet, and I loved the staff. But let me tell you, the bar? 1000/1000. Top-shelf liquor and they had hookah!
10
cristian
30. Juli 2025
·
Aufenthalt für 3 Nächte
La habitación muy amplia y comoda, comida muy buena. Sus areas excelentes
La habitación muy amplia y comoda, comida muy buena. Sus areas excelentes
10
Vanessa
8. Juni 2025
·
Aufenthalt für 4 Nächte
The staff is wonderful! We loved Abraham at the buffet for breakfast and Humberto during lunch at the tacos by the pool. The hotel was clean. Our favorite restaurants were the Italian and the steakhouse. I would definitely return back.
The staff is wonderful! We loved Abraham at the buffet for breakfast and Humberto during lunch at the tacos by the pool. The hotel was clean. Our favorite restaurants were the Italian and the steakhouse. I would definitely return back.
10
Nelley
8. Okt. 2025
·
Aufenthalt für 4 Nächte
Our stay at this all-inclusive hotel was absolutely amazing from start to finish! The food, drinks, service, and entertainment were all top-notch. Every staff member we encountered was incredibly friendly, helpful, and genuinely went out of their way to make sure we had everything we needed for a perfect vacation. The dining options were outstanding — the steakhouse, Italian restaurant, and buffet all served delicious meals, and the outside grill had the best fish and shrimp tacos we’ve ever had. The rooms were clean, beautiful, and spacious, providing a relaxing and comfortable atmosphere. We truly couldn’t have asked for a better experience and can’t wait to come back! Shout out to our favorite bartender, Baldemar, by the pool.
Our stay at this all-inclusive hotel was absolutely amazing from start to finish! The food, drinks, service, and entertainment were all top-notch. Every staff member we encountered was incredibly friendly, helpful, and genuinely went out of their way to make sure we had everything we needed for a perfect vacation. The dining options were outstanding — the steakhouse, Italian restaurant, and buffet all served delicious meals, and the outside grill had the best fish and shrimp tacos we’ve ever had. The rooms were clean, beautiful, and spacious, providing a relaxing and comfortable atmosphere. We truly couldn’t have asked for a better experience and can’t wait to come back! Shout out to our favorite bartender, Baldemar, by the pool.
8
Monica Patricia
20. Aug. 2025
·
Aufenthalt für 4 Nächte
Service is not what is expected, some staff members wouldn't even say hi or acknowledge you, check in, and check out staff are very dry they don't know how to treat guests. The Food was average but some of the staff from the restaurants went above and beyond like German, Alejandro, Victor, Salvador, Joel and Moiseis, and the room service. On my birthday in they put a cupcake and a Prosecco bottle in my room which was very nice. The room was always clean.
Service is not what is expected, some staff members wouldn't even say hi or acknowledge you, check in, and check out staff are very dry they don't know how to treat guests. The Food was average but some of the staff from the restaurants went above and beyond like German, Alejandro, Victor, Salvador, Joel and Moiseis, and the room service. On my birthday in they put a cupcake and a Prosecco bottle in my room which was very nice. The room was always clean.
10
Leila
16. Juli 2025
·
Aufenthalt für 5 Nächte
great place for a family trip. the hotel is extremely clean and beautiful design. there is a very small beach and the water was very cloudy and dark. this was a disappointment but not the fault of the hotel. staff were very helpful. drinks were excellent and top shelf liquor. there is an ice cream and churro bakery and it was great! food at the buffet was really good! we have been to many all inclusive hotels and the buffet was the best at this one. excellent service by the wait staff. the food choices were great. 3 of the 4 restaurants require reservations. we only tried Maxal which had mostly Mexican seafood dishes. the food was ok - but one shrimp entree dish was really good. the pools were very nice and clean. you do need to reserve your chairs if you want a good spot or an umbrella.
great place for a family trip. the hotel is extremely clean and beautiful design. there is a very small beach and the water was very cloudy and dark. this was a disappointment but not the fault of the hotel. staff were very helpful. drinks were excellent and top shelf liquor. there is an ice cream and churro bakery and it was great! food at the buffet was really good! we have been to many all inclusive hotels and the buffet was the best at this one. excellent service by the wait staff. the food choices were great. 3 of the 4 restaurants require reservations. we only tried Maxal which had mostly Mexican seafood dishes. the food was ok - but one shrimp entree dish was really good. the pools were very nice and clean. you do need to reserve your chairs if you want a good spot or an umbrella.
8
Monika
23. März 2025
·
Aufenthalt für 3 Nächte
Variety of food and drinks, at any time of the day and night. The 3 restaurants with a dinner reservation are always booked, and let’s only 1 or 2 time slats usually late like 9pm, or later. The only minus is that there is not enough chairs by the pools, you have to get up really early to claim a chair for yourself and your family or friends. We rented a cabana at south and north pool. The service by South pool was excellent!!!!! Especially Pedro was a great one. At the North pool they ignored our reservation till almost 11 am, I asked a multiple waiters about ice, water and complementary drinks. Eventually we received it all but if you consider cabanas, choose the one by south pool. South side is quieter, north side is louder with more activities for kids and adults. We enjoy the pool valleyball, and aqua aerobics. But the music it’s being played wright behind cabana nr 8, so if you want a great view of the ocean you’ll get it , but at the cost of loud music! We got the 2 queen bedroom. Beds were comfortable, but there is no privacy in the bathroom. The bathroom walls are completely made of glass which leaves you with a total lack of privacy outside of the toilet and shower which are the only concealed parts of the bathroom. And be careful, if the lights are dimmed, you can’t see the glass, I walked into it twice, hitting my head really hard. On tv there is nothing to watch, like we wanted to watch a move or something at the evening. Overall it was ok!
Variety of food and drinks, at any time of the day and night. The 3 restaurants with a dinner reservation are always booked, and let’s only 1 or 2 time slats usually late like 9pm, or later. The only minus is that there is not enough chairs by the pools, you have to get up really early to claim a chair for yourself and your family or friends. We rented a cabana at south and north pool. The service by South pool was excellent!!!!! Especially Pedro was a great one. At the North pool they ignored our reservation till almost 11 am, I asked a multiple waiters about ice, water and complementary drinks. Eventually we received it all but if you consider cabanas, choose the one by south pool. South side is quieter, north side is louder with more activities for kids and adults. We enjoy the pool valleyball, and aqua aerobics. But the music it’s being played wright behind cabana nr 8, so if you want a great view of the ocean you’ll get it , but at the cost of loud music! We got the 2 queen bedroom. Beds were comfortable, but there is no privacy in the bathroom. The bathroom walls are completely made of glass which leaves you with a total lack of privacy outside of the toilet and shower which are the only concealed parts of the bathroom. And be careful, if the lights are dimmed, you can’t see the glass, I walked into it twice, hitting my head really hard. On tv there is nothing to watch, like we wanted to watch a move or something at the evening. Overall it was ok!
8
Lizandra
11. Nov. 2025
·
Aufenthalt für 4 Nächte
Great hotel if you’re planning on staying on property the whole time. It’s not walkable. They offer activities throughout the day which keeps you busy, but everything shuts down by 10pm or so. They don’t have a club or anywhere to dance at night. Food was a hit or miss. Make sure to get reservations for dinner as soon as you check in. And ask your servers for food recommendations.
Great hotel if you’re planning on staying on property the whole time. It’s not walkable. They offer activities throughout the day which keeps you busy, but everything shuts down by 10pm or so. They don’t have a club or anywhere to dance at night. Food was a hit or miss. Make sure to get reservations for dinner as soon as you check in. And ask your servers for food recommendations.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
10
Till
27. Okt. 2024
·
Aufenthalt für 10 Nächte
Sehr gutes Essen, nettes Personal, gute Poolanlage auch für Kinder. Wenn man viel Ausflüge macht nervt die lange Zufahrt zum Hotel.
Sehr gutes Essen, nettes Personal, gute Poolanlage auch für Kinder. Wenn man viel Ausflüge macht nervt die lange Zufahrt zum Hotel.
10
Dayanara
8. Okt. 2024
·
Aufenthalt für 4 Nächte
Super Service und Personal.
Super Service und Personal.
6
Sergey
27. Aug. 2024
·
Aufenthalt für 7 Nächte
AVAREGE
AVAREGE
6
Dawn
17. Aug. 2024
·
Aufenthalt für 6 Nächte
…
…
4
Ludwig
27. Juli 2024
·
Aufenthalt für eine Nacht
Hat ein Gast das Gefühl "willkommen zu sein" wenn er über 30 lästige Hindernisse hinweg rollen muss um anzukommen. Die Nötigung durch unsinnige "Bumps" ist dreist! Aber auch die Bezeichnung "all inclusive" sollte besser in "some inclusive" geändert werden, denn mitnichten ist alles inklusive. Und was inklusive ist, ist von einer Qualität was für ein 5-Sterne-Hotel nicht akzeptabel ist. Wir waren in der Hauptsaison mit vielen US-Gästen und ich hatte das Gefühl, 80 % des Personals war völlig überfordert.
Hat ein Gast das Gefühl "willkommen zu sein" wenn er über 30 lästige Hindernisse hinweg rollen muss um anzukommen. Die Nötigung durch unsinnige "Bumps" ist dreist! Aber auch die Bezeichnung "all inclusive" sollte besser in "some inclusive" geändert werden, denn mitnichten ist alles inklusive. Und was inklusive ist, ist von einer Qualität was für ein 5-Sterne-Hotel nicht akzeptabel ist. Wir waren in der Hauptsaison mit vielen US-Gästen und ich hatte das Gefühl, 80 % des Personals war völlig überfordert.
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 23:59
Bis 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
Mehr anzeigenHaben Sie eine Frage?
Die KI antwortet sofort, auf Basis der Hotelinformationen.
Sie planen eine Reise nach Cancún?
Wie hoch sind die Zimmerpreise im Hilton Cancun, an All-Inclusive Resort in Cancun üblicherweise?
In den nächsten 60–90 Tagen liegen die Zimmerpreise im Hilton Cancun, an All-Inclusive Resort in Cancun normalerweise bei etwa 343 $ pro Nacht für zwei Gäste, mit einer Preisspanne von 288 $ bis 512 $.
Wann ist die beste Zeit für einen Besuch im Hilton Cancun, an All-Inclusive Resort, um weniger Besucher zu haben?
Die Nachfrage im Hilton Cancun, an All-Inclusive Resort in Cancun erreicht im Dezember ihren Höhepunkt und sinkt nach Juli. September ist der ruhigste Monat für einen Besuch. Wenn Sie weniger Gäste und einen leichteren Zugang zu den Hoteleinrichtungen bevorzugen, sollten Sie die Zeit von Spätsommer bis Frühherbst wählen.
In welchem Monat sind die Preise im Hilton Cancun, an All-Inclusive Resort am niedrigsten?
Oktober ist der günstigste Monat, um im Hilton Cancun, an All-Inclusive Resort in Cancun zu übernachten, mit einem Durchschnitt von 350 $ pro Nacht. Februar ist mit 556 $ am teuersten. Die niedrigeren Preise im Oktober gelten auch dann, wenn September der ruhigste Monat für Besucher ist.
Welche Sehenswürdigkeiten und Themen befinden sich in der Nähe des Hilton Cancun, an All-Inclusive Resort in Cancun?
Das Hilton Cancun, an All-Inclusive Resort liegt in Quintana Roo in der Nähe von Playa Coral, dem Nationalpark Arrecife de Puerto Morelos und dem Grand Outlet Riviera Maya, was es günstig für Strandaufenthalte und Einkäufe macht. Die Unterkunft bietet Themen wie Strand/Küste und Luxus.
Wie vergleichen sich die Preise des Hilton Cancun, an All-Inclusive Resort mit denen anderer Hotels in Cancun?
Das Hilton Cancun, an All-Inclusive Resort ist günstiger als 7 von 19 vergleichbaren Hotels in der Umgebung, mit einem typischen Median von 418 $ pro Nacht im Vergleich zu etwa 371 $ für die Konkurrenz.
Wie liegt der Preis pro Nacht für Hilton Cancun, an All-Inclusive Resort in Cancún im Vergleich zu den letzten Wochen?
Der aktuelle Preis für Hilton Cancun, an All-Inclusive Resort in Cancún beträgt 313 $ pro Nacht bei 2 Gästen und ist für dieses Hotel niedrig: etwa 15 % unter dem Durchschnitt von 364 $ in den letzten 60 Tagen. Die Preise pro Nacht lagen in diesem Zeitraum meist zwischen 295 $ und 518 $.
Preise für kommende Reisedaten
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Dezember 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-11-03: 270.8351491931915USD
- 2026-11-04: 359.0718430924072USD
- 2026-11-05: 311.2036581793213USD
- 2026-11-06: 316.0147619850769USD
- 2026-11-07: 332.6190146362305USD
- 2026-11-08: 313.22513814266966USD
- 2026-11-09: 298.7434000399475USD
- 2026-11-10: 313.22513814266966USD
- 2026-11-11: 326.6395356472778USD
- 2026-11-12: 313.22513814266966USD
- 2026-11-13: 300.48994803533935USD
- 2026-11-14: 297.3122252643432USD
- 2026-11-15: 255.07988865251158USD
- 2026-11-16: 313.22513814266966USD
- 2026-11-17: 327.07619835031124USD
- 2026-11-18: 313.22513814266966USD
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 320.32048723193355USD
- 2026-11-23: 320.5751643017273USD
- 2026-11-24: 313.22513814266966USD
- 2026-11-25: 327.2459830635071USD
- 2026-11-26: 417.8114247593689USD
- 2026-11-27: 418.1388960824585USD
- 2026-11-28: 417.8114247593689USD
- 2026-11-29: 387.8412355613098USD
- 2026-11-30: 387.53802898931883USD
- 2026-12-01: 313.22513814266966USD
- 2026-12-02: 329.4048947385864USD
- 2026-12-03: 313.22513814266966USD
- 2026-12-04: 387.53802898931883USD
- 2026-12-05: 313.22513814266966USD
- 2026-12-06: 354.7176226156006USD
- 2026-12-07: 319.7746674212036USD
- 2026-12-08: 356.08816978570553USD
- 2026-12-09: 387.8412355613098USD
- 2026-12-10: 387.53802898931883USD
- 2026-12-11: 387.8412355613098USD
- 2026-12-12: 387.53802898931883USD
- 2026-12-13: 387.8412355613098USD
- 2026-12-14: 387.53802898931883USD
- 2026-12-15: 387.8412355613098USD
- 2026-12-16: 387.53802898931883USD
- 2026-12-17: 387.8412355613098USD
- 2026-12-18: 387.53802898931883USD
- 2026-12-19: 387.8412355613098USD
- 2026-12-20: 378.4535872104187USD
- 2026-12-21: 432.2569370966797USD
- 2026-12-22: 463.63636683206175USD
- 2026-12-23: 525.9098627363586USD
- 2026-12-24: 575.1877679982299USD
- 2026-12-25: 561.6259655579223USD
- 2026-12-26: 860.0880932641601USD
- 2026-12-27: 847.3215440505371USD
- 2026-12-28: 809.1539131063232USD
- 2026-12-29: 877.4539095228881USD
- 2026-12-30: 851.8980543234253USD
- 2026-12-31: 806.1406971224364USD
- 2027-01-01: 809.1539131063232USD
- 2027-01-02: 806.1406971224364USD
- 2027-01-03: 339.2794831793213USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten; Bargeld wird nicht akzeptiert.
- Bargeldlose Transaktionen sind verfügbar
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Die Unterkunft versichert, dass die Reinigungs- und Desinfektionsmaßnahmen gemäß der folgenden Richtlinie eingehalten werden: CleanStay (Hilton).
- Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
- In dieser Unterkunft sind Haustiere nur in bestimmten Zimmern erlaubt. Daneben sind noch weitere Einschränkungen in Bezug auf Haustiere zu beachten (zusätzlich anfallende Kosten sind im Abschnitt „Gebühren“ aufgeführt). Die Mitnahme eines Haustieres muss grundsätzlich direkt mit der Unterkunft abgeklärt werden. Die Kontaktinformationen findest du auf der Buchungsbestätigung.
- Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.
- In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).
- Gebühr für Haustiere: 1540 MXN pro Unterkunft (variiert je nach Länge des Aufenthalts)
- Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)
- Für die Zimmerreinigung wird eine Gebühr erhoben.
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Aufzug
Business-Center
Parkservice
Safe
Besprechungszimmer
Privatstrand
Allgemein
Dampfsauna
Handtücher
Beach Sun Loungers
Children's Club (free)
Couples/Private Dining
Food and Water Bowls
Smoke-Free Property
Snack Bar/Deli
Trampoline
Water Dispenser
Wheelchair Accessible (Limited)
Elevator Access (Wheelchair Accessible)
Services
Business-Center
Aufzug
Safe
Besprechungszimmer
Wäschedienst
24-Hour Front Desk
Banquet Hall
Concierge Services
Laundry Facilities
Private Picnics
Tours/Ticket Assistance
Aktivitäten
Privatstrand
Spielplatz
Kajakfahren
Kinderpool
Fitness Center (24-hour)
Arcade/Game Room
Beach Umbrellas
Water Park Access (free)
Outdoor Entertainment Area
Gartenmöbel
Pool Sun Loungers
Terrasse
Waterslide
Parkmöglichkeiten
Parkservice
Parking (Secured)
Internet
Kostenloses W-LAN