Is parking available at the property?

Yes, free self-parking is available onsite.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

The property is located near the airport, within a 10-minute drive of Western Michigan University and Southland Shopping Center, approximately 1.6 miles from Huskie Stadium and 1.7 miles from Portage Creek Bicentennial Park.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 6:00 AM to 11:00 PM.

Are children allowed at the property?

Yes, children are welcome at the property, and there is no minimum age requirement for children to stay for free.

SpringHill Suites by Marriott Kalamazoo Portage

What guests think

At SpringHill Suites by Marriott Kalamazoo Portage, travelers consistently praise very clean, modern, and spacious suites, friendly staff, and enjoyable amenities like the pool, hot tub, gym, and bar, with a convenient location for Western Michigan and area attractions.

Many guests also like the breakfast selection and allergy-friendly options. Recurring drawbacks include traffic noise in some rooms and occasional hiccups with check-in, climate control, or coffee availability. Overall, expect a comfortable stay suited to families and short trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are frequently praised, and the gym is pleasant with nature views. The on-site bar earns positive feedback, with occasional notes about a brief pool closure or children crowding the bar area.

Related guest reviews

10

Carolyn

Mar 31, 2025

·

Stayed 1 night

Very nice hotel in Portage Clean, nice rooms and enjoyed the hot tub

10

Paul

Oct 5, 2025

·

Stayed 1 night

Clean room, pool and hot tub were nice and clean

10

Nicole

Mar 30, 2024

·

Stayed 2 nights

The staff were all incredibly friendly. I spend a few days in Portage each year, this time of year, with my nieces and nephews of my brother who passed away. We've been going to another hotel - but this one had a much more comfortable space, was cleaner and convenient to lots of dining options. The pool area was nice and clean. The workout facility was perfect and had a peaceful view. There was space in the lobby for us to play boardgames. Will be coming back for sure.

8

Bill

Aug 24, 2025

·

Stayed 2 nights

Very nice hotel. Friendly staff. My only complaint is that the hotel does not keep the coffee warm and ready for their guests. Most hotels have coffee always available in their lobby. This hotel does not. Many guests complained about that. Please keep coffee ready. Pool & hot tub were nice. Decent breakfast. Friendly staff.

10

Raymond

Jan 13, 2025

·

Stayed 1 night

We had a great stay here. Wonderful pool for my 7 year old. Awesome room and a fun bar experience. We will stay here again.

10

Benjamin

Jan 6, 2024

·

Stayed 1 night

The room, lobby, and pool were all extremely clean. The staff was phenomenal. The bartender was warm, polite, and went above and beyond. We ordered a few drinks, he did a great job. We swam in the pool later in the evening and the bartender noticed us, and brought my small daughter out a brownie, just because. It absolutely made her night and made her fell very special. Can’t recommend any higher.

10

Dewayne

Feb 16, 2024

·

Stayed 1 night

Bartender was social and made delicious drinks. Wish the bar area was roped off to children. Kids were running by our seats and making alot of noise as parents drank

10

Barbara

Dec 1, 2023

·

Stayed 1 night

What a beautiful property. Don't skip the hot tub or pool, Wonderful. Even using the treadmill was like walking in the woods. Floor to ceiling windows looking out to nature and a lovely pond with a fountain. Clean and spacious rooms. Plan on this stay.

10

Shauntiana

May 12, 2025

·

Stayed 1 night

I loved my stay wanted to stay longer but it was booked already. Couldn’t use the pool due to maintenance or hot tub

10

Jack

Oct 26, 2024

·

Stayed 2 nights

The room was very spacious and modern. Lots of USB plugs for all of our family's devices. Pool, hot tub, breakfast all on par with other similar properties. Really liked that there are 4 electric vehicle charging stations at this property although you do have to pay for your usage.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a consistent strong point across rooms and public areas, with many calling the hotel spotless. Minor issues appear occasionally, such as towels not replenished, a marijuana odor once, or the pool not as clean as expected.

Related guest reviews

10

Crystal

Aug 24, 2025

·

Stayed 1 night

Very nice and clean rooms.

8

Kristie

Sep 22, 2025

·

Stayed 1 night

The front desk people were very friendly. The hotel was clean and well kept.

10

Stephen

Aug 17, 2025

·

Stayed 1 night

Room was spotless, check in was perfect and fast. Hear experience

8

Elizabeth

Jul 13, 2025

·

Stayed 3 nights

We had a bit of a long wait at check-in about 7 o’clock in the evening. When our room was cleaned, the washcloths were not replenished however, the staff was all very friendly, and for the most part, the property was extremely clean. The rooms are very nice however, there was quite the aroma of marijuana being smoked.

10

Jamie

Jul 4, 2024

·

Stayed 2 nights

The staff was beyond friendly, respectful and professional. Everything was clean and orderly. We had an issue with the tv/remote (yes, I needed it; was alone with three small children) and the front desk and maintenance crew were right on resolving the problem.

10

Amanda

Jun 2, 2024

·

Stayed 1 night

The hotel is very clean, and very modern. The staff was very friendly, were so accommodating, and made our trip amazing!!! If you’re thinking about staying at this hotel it’s well worth it. Very beautiful hotel.

10

sarah

Oct 13, 2024

·

Stayed 1 night

Very clean

10

Bonnie

Aug 9, 2024

·

Stayed 1 night

I had a wonderful overnight stay. Every person I encountered was friendly and efficient. The hotel was spotless and the breakfast had lots of variety and was tasty.

10

Adrienne

May 16, 2024

·

Stayed 1 night

We loved this hotel. It was so clean and modern. The staff were not friendly but everything else was great so all good. The pool was not as clean as it could be but we would stay again.

10

Rebecca

Dec 22, 2024

·

Stayed 1 night

Very clean

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, modern, and well laid out with comfortable beds and useful touches. Some face the highway and can be noisy, and a few guests reported A/C inconsistency or issues with mattresses, TV, mini fridge, or water pressure.

Related guest reviews

10

Kaitlin

Oct 14, 2025

·

Stayed 3 nights

Just about everything about this hotel was excellent. One complaint was that the air conditioning in the room was inconsistent. We would go from being blasted by air to sweating with the room on Auto at 72. Also, they would benefit from having 2 carafes of regular coffee at breakfast since it seemed like it ran out quickly, but we were never waiting too long for a refill. Other than that, it was a wonderful stay! Clean, lots of space, friendly staff, great pool, and great breakfast. As a bonus, we were thrilled that they had both oat milk and a gluten-free, dairy-free muffin for our allergy kiddo to enjoy!

10

Joni

Mar 5, 2025

·

Stayed 1 night

Our room was facing the highway, so the noise was considerable. Aside from that, staff were excellent and everything was clean and fresh. Pool was nice. I would definitely stay again the next time a visit to Kalamazoo deems necessary!

10

Steven

Oct 30, 2024

·

Stayed 7 nights

Large spacious rooms and bathroom.

6

Celeste

Dec 29, 2024

·

Stayed 1 night

Room 201 is noisy and the bed & sheets were very uncomfortable.

10

Christina

Sep 14, 2025

·

Stayed 1 night

Large, updated rooms. Good bathroom.

10

Carol

Apr 7, 2025

·

Stayed 1 night

The design of the room was great !

6

Michael

Jul 29, 2025

·

Stayed 1 night

One of the two queen mattresses sagged badly. Room was otherwise clean and spacious.

10

Shaun

Sep 1, 2025

·

Stayed 1 night

Everything was nice, only complaint Is that the mini fridge in the room didn't keep the drinks cold.

10

Julie

May 10, 2025

·

Stayed 1 night

Beautiful property. Some Noise from the highway.

6

James

May 19, 2025

·

Stayed 1 night

Tv did not work, I notified front desk. Suggested I unplug and plug back in. Was going out for several hours and notified desk that the tv still was not working and please check before I came back. Arrived back about 4 hours later- tv did not work- no note and no notification on my return.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, helpful, and responsive. A few guests experienced check-in delays or computer issues, were turned away during an overbooking, or reported billing concerns and an isolated poor interaction.

Related guest reviews

8

Kristie

Sep 22, 2025

·

Stayed 1 night

The front desk people were very friendly. The hotel was clean and well kept.

2

John

Sep 29, 2025

·

Stayed 1 night

The hotel was oversold and we had to find another hotel. Fortunately the hotel manager directed us to another hotel but more expensive. This is Expedia’s fault! After driving over 700 miles and exhausted, we had this experience.

2

Sean

Jun 13, 2024

·

Stayed 1 night

Unfortunately, we turned away by the front desk as they were having issues with their computer. The lady made us wait for two hours and then told us that she couldn’t help us and that we had to go somewhere else. So we were turned away.

10

Robert

Nov 30, 2023

·

Stayed 2 nights

The staff was great and very accommodating to me and my wife. I want to especially give kudos to Kevin (I hope I remember his name correctly) for outstanding customer service and a great attitude.,

8

Elizabeth

Jul 13, 2025

·

Stayed 3 nights

We had a bit of a long wait at check-in about 7 o’clock in the evening. When our room was cleaned, the washcloths were not replenished however, the staff was all very friendly, and for the most part, the property was extremely clean. The rooms are very nice however, there was quite the aroma of marijuana being smoked.

10

Jamie

Jul 4, 2024

·

Stayed 2 nights

The staff was beyond friendly, respectful and professional. Everything was clean and orderly. We had an issue with the tv/remote (yes, I needed it; was alone with three small children) and the front desk and maintenance crew were right on resolving the problem.

6

Rachel

Apr 2, 2025

·

Stayed 1 night

Beautiful clean room, but the worst check in I've ever experienced. The attendant was slow, didn't greet me, had a bad attitude and was banging on the keyboard. I've never seen anything like it in a hospitality setting. Will definitely try someplace else next time because I didn't feel welcome at all.

10

Michael

Dec 6, 2025

·

Stayed 1 night

The staff was extremely friendly and helpful

10

Anne

Jun 25, 2024

·

Stayed 1 night

The gentleman who checked us in was fantastic! He was very professional and his interest in ensuring that all our needs were met, was very impressive and refreshing!

2

Kari

Feb 7, 2024

·

Stayed 1 night

Hotel was clean and friendly but i was double billed for the room, they have told me they see the problem and they will work with me to get taken care of but its been over 2 weeks of back and forth and still not have money refunded and now gm has ghosted me and wont reply to emails.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is convenient for Wings Event Center, WMU, restaurants, shopping, and a short drive to downtown. Proximity to the highway makes access easy but causes noticeable traffic noise in some rooms.

Related guest reviews

10

Reneemarie

Aug 25, 2024

·

Stayed 2 nights

Check in was very easy and the employees are very pleasant and helpful. Ask for a room facing the back if you are noise sensitive while sleeping as the hotel is next to a pretty busy highway.

10

Todd

May 22, 2024

·

Stayed 1 night

Safe and great location to restaurants and mall shopping

10

Ryan

Nov 3, 2024

·

Stayed 2 nights

Great location and beautiful newer hotel. It was perfect for us.

10

Hether

Feb 24, 2025

·

Stayed 1 night

Excellent location. Close to Wings Stadium. Beautifully decorated. Much nicer than I anticipated. Clean. Comfortable. Quiet. Highly recommend.

10

Brianna

Apr 1, 2024

·

Stayed 1 night

Perfect spot if you’re going to the wings event center

10

Danielle

Nov 14, 2023

·

Stayed 1 night

Great hotel that was very clean, comfortable, newly updated/modern, and a quick drive to downtown Kalamazoo. We enjoyed the pool and hot tub as well. Breakfast is basic hotel breakfast, could do with or without.

10

Julie

May 10, 2025

·

Stayed 1 night

Beautiful property. Some Noise from the highway.

10

Brielle

Jul 7, 2025

·

Stayed 3 nights

This hotel was the perfect choice for our family vacation. It was in a great central location for everything we wamted to do.

10

natanael

May 21, 2025

·

Stayed 2 nights

The area feel very safe to leave your car at the parking lot and very clean.

10

Mavis

Nov 19, 2023

·

Stayed 1 night

Very convinced and close to Many things

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked with good variety and some allergy-friendly items, and the bar service receives compliments. Several reviews note inconsistency in hot items or limited options, and coffee availability or temperature can lag at times.

Related guest reviews

10

Elizabeth

Jul 11, 2024

·

Stayed 4 nights

Stayed with family on vacation- very clean, tasty breakfast with plenty of options, comfortable beds, staff were very helpful and responded quickly to requests like extra towels, etc. Would definitely stay again.

10

Kaitlin

Oct 14, 2025

·

Stayed 3 nights

Just about everything about this hotel was excellent. One complaint was that the air conditioning in the room was inconsistent. We would go from being blasted by air to sweating with the room on Auto at 72. Also, they would benefit from having 2 carafes of regular coffee at breakfast since it seemed like it ran out quickly, but we were never waiting too long for a refill. Other than that, it was a wonderful stay! Clean, lots of space, friendly staff, great pool, and great breakfast. As a bonus, we were thrilled that they had both oat milk and a gluten-free, dairy-free muffin for our allergy kiddo to enjoy!

10

Tracey

Sep 28, 2024

·

Stayed 2 nights

Staff was friendly and helpful. Breakfast was good.

8

Bill

Aug 24, 2025

·

Stayed 2 nights

Very nice hotel. Friendly staff. My only complaint is that the hotel does not keep the coffee warm and ready for their guests. Most hotels have coffee always available in their lobby. This hotel does not. Many guests complained about that. Please keep coffee ready. Pool & hot tub were nice. Decent breakfast. Friendly staff.

10

Raymond

Jan 13, 2025

·

Stayed 1 night

We had a great stay here. Wonderful pool for my 7 year old. Awesome room and a fun bar experience. We will stay here again.

8

Roland

Sep 30, 2024

·

Stayed 1 night

Breakfast was poor. I only had scrambled eggs, but no meat other than sausage gravy was a terrible option. No veggies. Fruit and bread options were available as well as make your own waffle. Drinks were good in coffee, tea, milk or juice. Boxed yogurt is ok as well.

10

Benjamin

Jan 6, 2024

·

Stayed 1 night

The room, lobby, and pool were all extremely clean. The staff was phenomenal. The bartender was warm, polite, and went above and beyond. We ordered a few drinks, he did a great job. We swam in the pool later in the evening and the bartender noticed us, and brought my small daughter out a brownie, just because. It absolutely made her night and made her fell very special. Can’t recommend any higher.

10

Bonnie

Aug 9, 2024

·

Stayed 1 night

I had a wonderful overnight stay. Every person I encountered was friendly and efficient. The hotel was spotless and the breakfast had lots of variety and was tasty.

10

Jay

Jul 3, 2024

·

Stayed 1 night

Very nice hotel with very good range of breakfast options and friendly staff.

10

David

Aug 30, 2024

·

Stayed 1 night

Overall it was a great stay. I requested and was given a room at the rear of the hotel which was away from the traffic noise. The breakfast was good with several options. Although it was quite cool in the breakfast area.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $229	7 $188
8 $159	9 $233	10 $233	11 $197	12 $159	13 $202	14 $188
15 $154	16	17 $257	18 $183	19 $174	20 $300	21 $300
22 $149	23 $148	24 $148	25 $148	26 $149	27 $169	28 $169
29 $149	30 $149

Su	Mo	Tu	We	Th	Fr	Sa
		1 $149	2 $149	3 $149	4 $183	5 $183
6 $149	7 $176	8 $176	9 $176	10 $176	11 $238	12 $238
13 $176	14 $176	15 $176	16 $176	17 $176	18 $262	19 $262
20 $176	21 $176	22 $150	23 $177	24 $177	25 $204	26 $204
27 $177	28 $176	29 $177	30 $176	31 $150

SpringHill Suites by Marriott Kalamazoo Portage

About this property

Location

Room options

Suite, Multiple Beds

Suite, Multiple Beds, Hearing Accessible

Suite, Multiple Beds, Mobility Accessible, Bathtub

Suite, Multiple Beds, Hearing Accessible (Roll-In Shower)

Guest reviews of SpringHill Suites by Marriott Kalamazoo Portage

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about SpringHill Suites by Marriott Kalamazoo Portage

Prices for upcoming dates