Name: Sierra Blue Hotel & Swim Club
Address: 563 Lynn Road #1016, Big Bear Central, Big Bear Lake, California, United States of America, Big Bear Lake, San Bernardino County, US
Price range: $95–$314 per night
Rating: 8.4

What guests think

Sierra Blue Hotel & Swim Club draws praise for its walkable, central location and friendly vibe, while feedback is mixed on room quality, cleanliness, and the reliability of amenities like the pool, hot tub, Wi-Fi, and check-in.

Guests like the updated, retro decor and some spacious rooms, but many report thin walls, creaky floors, and occasional issues with heating, hot water, or streaming. Housekeeping is inconsistent, with reviews ranging from very clean to problems like dirty linens, dust, and mildew. The indoor pool and spa can be pleasant when open, though closures and lukewarm or nonfunctional jets are mentioned. Overall, expect a boutique, contactless stay where experiences can vary by room and timing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are a draw, but guests frequently mention closures, construction, or jets/temperature not working; the area feels dated to some. No elevator and occasional confusion over parking policies were noted.

Related guest reviews

6

ayaka

Jul 13, 2025

·

Stayed 2 nights

Property is older and shows its wear and tear. The pictures make it look nicer than it is. Pool was empty when we arrived which was a bummer for the kids. No prior notice or info on their website as to the status of their pool.

4

michael

Jun 27, 2025

·

Stayed 1 night

The heater was blaring all night and you couldn’t turn it off. I had the windows open and it was 40 outside and 90 in the room. Nobody answered at the front desk. I wanted to use the pool but it was under construction and I really stayed because it said swim club. There was no swimming. It was not fun at all. Plus the next day was trash because I didn’t sleep all night because of the heat.

4

Michaelann

Jul 14, 2025

·

Stayed 1 night

Terrible customer service The property was already doing construction on the pool Yet only notified us that the swim portion of this "swim club" a day and a half in advance We did not have enough time to replace this hotel as we were already traveling The least off the hotel could have done was give us a partial refund Especially since it was very very hot in Big Bear during our stay All they offered was if we decided to ever come back we could get a percentage off. That doesn't help the one day we had to stay in Big Bear The positives the room is nice. The bathroom needed updating but the room was decent The negative. There's no outdoor space other than the parking lot There's no nice seating area The pool wasn't available. The jacuzzi wasn't available, so if you're not sitting in your room, there's no actual amenities or anything else to enjoy of the hotel The hallways just smelt like cat litter. I'm allergic to cats. I didn't know this ahead of time that there were cats I think the website and Expedia need to just give quest 100 accurate information so we can make a decision on where to stay

8

Kelby

Mar 17, 2025

·

Stayed 2 nights

Heating was more than enough. A little loud at times. Beds were comfortable. Great location to walk to restaurants. Internal swimming pool is interesting but needs updating. The hot tub was NOT hot.

8

Jenie

Feb 22, 2025

·

Stayed 1 night

I loved the stylish, renovated room and that the hotel is within walking distance to all the restaurants. My family enjoyed swimming in the indoor heated pool and jacuzzi during winter. Free parking is good as well. Overall a great stay and won’t mind booking here again!

2

Eddie

Feb 19, 2025

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Stayed 1 night

The pool looked like the swamp where Luke Skywalker was trained by Yoda and the hot tub should be called a luke warm tub.

10

Chad

Jul 20, 2025

·

Stayed 1 night

This place is great. Love the indoor pool and spa. Lobby kitties were a plus

10

Donald

Apr 1, 2025

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Stayed 1 night

The hotel is within walking distance of the main part of town. Rooms are very clean and staff very friendly. The only complaint was that the spa was not hot enough and no one knew how to increase the temperature

8

Ricardo R

Mar 18, 2025

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Stayed 2 nights

Really enjoyed our stay there. Was just a little bummed out the jacuzzi was broke. Besides that. It was great!!

8

Stephanie

Aug 1, 2025

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Stayed 2 nights

Really enjoyed this hotel. There are no elevators and a lot of stairs to get from one side to another or to an upper floor. The room was spacious with AC and a fan!! A giant window to see trees.

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Cleanliness

Feedback is mixed: several guests found rooms very clean, while others cited dirty linens, pet hair, dust, and mildew/mold smells.

Related guest reviews

10

Marisol

Apr 18, 2023

·

Stayed 1 night

Great little hotel. Nice clean remodeled rooms. Quite and yet centrally located at the heart of The Village.

4

Joseph

Sep 23, 2025

·

Stayed 2 nights

The walls are paper thin so I could hear the couple next door watching something loud - there aren’t TVs in the room so I guess they brought a laptop with them or something. The shower was original to the property and the glazing was pitted and falling apart. There were spiders and mildew around the bathroom because there isn’t a vent - just the window. Everything in the room looks nice when you stand way back at the door, but when you get up close you see it’s very surface level. The people at the front desk are nice, and the property is convenient walking distance to the village, so it wasn’t terrible, it’s just the room.

2

Sarah

Aug 31, 2025

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Stayed 1 night

Absolutely disgusting room. Filthy sheets. Dog and human hair everywhere. Dirt and toe nail clipping in sheets. No manager ever even called to address it. They moved me to a room with double/queen bed even though I selected a king originally. Awful.

10

Joanne

Aug 18, 2025

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Stayed 1 night

Great location, great staff, clean rooms. One note: We could hear footsteps above us, so if you're a light sleeper, make sure to request higher floor.

6

Stef

Dec 31, 2023

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Stayed 1 night

A ton of dust under the beds and hair in the shower, room didn’t look like it gotten cleaned other than changing sheets. Management did take care of us with complementary gifts and by sending someone to clean.

10

laura

Jul 20, 2024

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Stayed 1 night

It's an older property that has done an excellent job with renovation. Very clean and comfortable room. Customer service was excellent. Walkable to shops and restaurants

2

Tawnee

Jun 16, 2025

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Stayed 1 night

The place was so filthy we left at midnight and paid for another hotel down the street that was clean. Our expectations weren’t high, we only expected clean floors and sheets and unfortunately our white stocks turned black and the sheets had stains. We tried to suck it up but ultimately we made the decision to leave for a comfortable sleep. I let hotel management know our disappointment and currently waiting for a response.

10

Yessica

Nov 28, 2025

·

Stayed 1 night

The room was super clean. The staff was super friendly and helpful. Especially Janeth, she answered all of our questions and made sure we had everything we needed. Overall we enjoyed our stay. Definitely recommend.

6

Kimberly

Aug 17, 2025

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Stayed 4 nights

Beds were comfy minus the dog hair in them and little spiders all along the window sill. Room smelled bad so we had to go buy air fresheners, entire family was struggling with the odor. Empty Pepsi cans under the couch. No phone to call the front desk when we needed extra toilet paper, only provided one roll for a week stay. What if there was an emergency? Overall not my favorite place and would not stay here again, I would have gotten a refund if I could have. We also had to listen to loud dump trucks sit in idle for over an hour multiple days in a row parked in the alley next to our room both very early in the morning and the afternoon.

4

Michael

Jul 5, 2025

·

Stayed 2 nights

Air conditioning did not work in the summer. Shower was moldy and unclean and the water temperature fluctuated greatly either too cold or scalding. Property was generally very tired although the staff was friendly.

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Rooms

Rooms have cute retro styling and can be spacious and comfortable, but noise travels through thin walls and floors. Some reported issues with heating or hot water, uncomfortable beds, and intermittent Wi-Fi/TV.

Related guest reviews

6

Jill

Aug 8, 2025

·

Stayed 2 nights

First the positives: staff was friendly, location was great as it’s right by the village and the location is quiet. The quirks: they have two friendly resident cats that roam the lobby and the halls. I loved that but just fyi. There is sort of a crystals vibe here with crystal lamps in the room and hallway. There was a boom box plugged in at the hallway playing until about 10 pm. There isn’t really any outdoor space attached to the building that you’d want to sit at. They had three picnic tables surrounded by odd storage of things like part of a toilet. You could see this eye sore from the room. The negative: terrible night’s sleep for all three nights. The floor boards creaked and walls are thin so you heard your neighbor’s movements and voices in rooms and hallways. Got a text that parking was free but front desk said there would be a charge for parking (in the end I was not charged). Rooms look nicer in photos than reality, with lots of polish needed throughout (broken door on cabinet that appeared to have one held a fridge but now was empty and dirty looking inside, general wear and tear like tired, stained paint in bathroom, a weird slatted radiator looking thing on the wall that looks dirty or dusty or in need of paint?, yet they had put in an updated mirror and some kitschy appliances, etc, to make it look funky modern hippy). For $200 a night I expect better, maybe the place would be good enough to get by at a lower price on the top floor.

6

Mehmet

Mar 25, 2025

·

Stayed 2 nights

Awesome hotel. Great staff and location. The only negative was the bed in room 308 is caved in the middle. Made for a rough nite of sleep

8

Michael

Aug 31, 2025

·

Stayed 1 night

Nice modern decor in the room.

6

XIAOKUN

Feb 17, 2025

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Stayed 1 night

Facilities are clean and renovated, staff is friendly. The room has a few issues, like the ceilings lights cannot be fully turned off. The shower is lukewarm at best, the floor is squeaky. The in-room furnace is very loud.

4

Joseph

Sep 23, 2025

·

Stayed 2 nights

The walls are paper thin so I could hear the couple next door watching something loud - there aren’t TVs in the room so I guess they brought a laptop with them or something. The shower was original to the property and the glazing was pitted and falling apart. There were spiders and mildew around the bathroom because there isn’t a vent - just the window. Everything in the room looks nice when you stand way back at the door, but when you get up close you see it’s very surface level. The people at the front desk are nice, and the property is convenient walking distance to the village, so it wasn’t terrible, it’s just the room.

8

Ernestine

Sep 11, 2025

·

Stayed 2 nights

Sierra Blue is a pet friendly hotel, yet it didn’t stink like pets. I’ve got allergies and I appreciated that. My only complaint is that the internet kept rebuffering when trying to watch TV.

10

Joanne

Aug 18, 2025

·

Stayed 1 night

Great location, great staff, clean rooms. One note: We could hear footsteps above us, so if you're a light sleeper, make sure to request higher floor.

6

Ivonne

Mar 21, 2025

·

Stayed 1 night

The overall experience was ok. We went on a weekend trip to the snow and found this hotel to be a great option for its proximity to the center of town. While the room was spacious and clean, the significant noise coming from all the walls that sat adjacent to our room was insane. We could hear everything happening above us, and we mean everything! Our neighbors to right and left of the room were also an earshot away and it was so uncomfortable! If you are looking for a quiet place to lay your head after going snowboarding or a night on the town, this place is not it. What it has in aesthetic fails in privacy. I hope that they can see this review and try to find ways to reduce the noise from their rooms—there are plenty of options now! The staff were friendly and no issues, so that was a positive.

8

Stephanie

Aug 1, 2025

·

Stayed 2 nights

Really enjoyed this hotel. There are no elevators and a lot of stairs to get from one side to another or to an upper floor. The room was spacious with AC and a fan!! A giant window to see trees.

6

Frank

May 25, 2025

·

Stayed 1 night

It was ok. Strange check in. No one there. Self check in. Most places will check you in if you are only 15 min early, which I was. The self check in on the web would not let me check in until exactly 4 pm. Loke others have said, paper thin walls. Someone in a near room had a dog that barked until late in the night. All in all, not a bad place. Just a little different than what I’m used to. One of the nicer inexpensive hotels around there.

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Service

Staff are often described as friendly and helpful, but service is largely contactless with limited on-site presence and occasional check-in delays. Some guests reported unresolved noise complaints and billing/refund problems.

Related guest reviews

10

Daniela

Sep 1, 2025

·

Stayed 1 night

Excellent service, very clean and quiet. Accessible to all locations.

10

Mary

May 18, 2024

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Stayed 1 night

Great location and fantastic hospitality!

8

Gene

Oct 25, 2024

·

Stayed 2 nights

Nice enough property & room. The contactless service was off-putting and, as someone with a long customer service history, disappointing. Wish that had been featured more prominently on the rez site, but I will look more closely in the future and avoid those properties. Felt like I was staying in a ghost hotel at times, but that may be related to it being low season. Also, if texts are a primary feature to communicate with staff, a response shouldn’t take 3-4 hours.

6

Alyssa

Aug 5, 2024

·

Stayed 2 nights

Staff was good. The stay was great and wish I would go back because of how easy and simple it was but I had issues after check out. I was charged for a deposit and random small bill. It’s been 6 weeks and have not been refunded. No one has an answer on why or when. I’ve been in contact multiple times yet have gotten my refund and it’s not a small amount either. This has ruined my experience.

4

Mark

Sep 28, 2025

·

Stayed 2 nights

No coffee cups or creamer in room, only 1 coffee pod even though there was a keurig. There was no view of the lake, I did see trash outside my window, the fridge froze our drinks. The front desk was unresponsive when the people in the room next to us were fighting, loud yelling and it sounded like someone was being thrown against the wall. They never responded to my texts or phone call and nobody was at the desk- we ended up having to call 911 I would not recommend this hotel to anyone

8

Malcolm

Aug 3, 2025

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Stayed 1 night

Great customer service but our room was not ready at 4 pm.

10

Erica

Jun 25, 2025

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Stayed 1 night

Extremely comfortable bed, pillows, and bedding. I liked the decor of the room and the vibe of the hotel. Staff was personable and nice. Great location. Great price.

6

Roy-Carlo

Jan 9, 2023

·

Stayed 1 night

Great place very comfortable. Only issue was when checking in. The front desk was no where to be found and no one was answering the phone/text line that was given to have a staff member come back to the front desk to help the patrons

10

Yessica

Nov 28, 2025

·

Stayed 1 night

The room was super clean. The staff was super friendly and helpful. Especially Janeth, she answered all of our questions and made sure we had everything we needed. Overall we enjoyed our stay. Definitely recommend.

2

Rommel

Mar 16, 2025

·

Stayed 2 nights

This was a terrible experience for my family, and I. We had next-door neighbors, being super loud, partying, cussing, and fighting out loud. My children were scared and nervous. I reported to the front desk, and nothing was done. I believe police were called and nothing was done the partying, cussing, and loud noise was throughout the whole night in which my family was unable to sleep to the staff. Please do your job, and they have not even called me back yet.

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Location

Consistently praised as central and walkable to the Village, restaurants, shops, and the lake; convenient for activities.

Related guest reviews

6

Shaina

Jul 28, 2025

·

Stayed 1 night

Location was great, easy and walkable access to The Village. Room was clean and spacious. The front desk staff at check-in wasn’t very friendly. He seemed very irritated as I was pulling up our reservation to double check we signed the paperwork.

10

Dorine

Jul 31, 2023

·

Stayed 1 night

It is very close to Big Bear Village. Easy to walk there so you can enjoy your day or evening. Easy check in and contactless check out.

8

felipe

Aug 14, 2025

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Stayed 1 night

Liked the location, it made going to the Village easy.

10

Laura

Jul 6, 2025

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Stayed 1 night

I loved that it is walking distance from the Village. Great spot

10

Maria

Aug 14, 2023

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Stayed 2 nights

Went for the classic car show and the hotel is right there in town could walk very easily to all restaurants in the village and stores had a great time hotel was very comfortable nice staff room very spacious will stay again

10

Arkadiy

Jul 16, 2024

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Stayed 1 night

Excellent hotel in the Big Bear Lake Village. Close to everything, clean, friendly staff.

10

Thomas

Apr 23, 2025

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Stayed 1 night

Great cozy place. I was traveling solo, and wanted quiet accommodations. There were families staying at the hotel, but the management was courteous enough to put me in a different part of the hotel. I loved the "Boutique" look. It was very comfortable, including the bed. I also like that I was in Big Bear Village. It made it easy to go out for a drink and get back home.

10

Carlos

Sep 4, 2024

·

Stayed 2 nights

We were happy staying at this place because it is very close to the main business street in big bear

10

Christine

Dec 24, 2023

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Stayed 1 night

Kind detail oriented person at check in. Room updated and comfortable. Location very close to the village--an easy 5 min walk.

10

Robert

Jul 9, 2025

·

Stayed 1 night

Great spot in Big Bear close to downtown. Would stay at again!

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Dining

Not enough information in reviews.

Related guest reviews

8

Michael

Aug 7, 2024

·

Stayed 2 nights

This hotel is in a great location with many restaurants and shops nearby. The front desk staff is welcoming and helpful. There’s coffee in the room as well as the lobby and also a water refill option there.

10

Ouija

Feb 5, 2025

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Stayed 1 night

Adorable boutique hotel with great ammentities like the heated pool and room service. Located right in the Village.

8

Justin

Dec 27, 2024

·

Stayed 1 night

The hotel was a nice stay, but be aware they will nickle and dime you for everything. $60 pet fee. $56 resort fee, $17-$34 for breakfast per person. Not even the in room coffee is complimentary. Really feels like a bait and switch with the pricing. Anything positive I could say is overshadowed by the gross hidden fees.

4

Carlos

Aug 4, 2025

·

Stayed 1 night

Check-in was too late in the day 4pm. If we wanted to check-in earlier it would be an extra $50. We couldn’t use the tv. The worker tried her best to connect but she has no luck with the tv. Power shut off at 3am so we woke up with no electricity and we knew nothing about it. Food wasn’t available to us or coffee. Online it stated we had 1 free parking but when we checked in, we had to pay for parking. We will not be returning to Sierra Blue.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$189
February	$154
March	$132
April	$98
May	$104
June	$120
July	$141
August	$121
September	$128
October	$137
November	$132
December	$199

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $160	19 $157
20 $95	21 $106	22 $104	23 $104	24 $104	25 $177	26 $189
27 $95	28 $104	29 $127	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
				1 $120	2 $187	3 $195
4 $119	5 $119	6 $120	7 $124	8 $119	9 $282	10 $314
11 $126	12 $119	13 $128	14 $125	15 $123	16 $177	17 $196
18 $126	19 $128	20 $128	21 $128	22 $125	23 $177	24 $207
25 $126	26 $125	27 $128	28 $128	29 $128	30 $206	31 $304

Sierra Blue Hotel & Swim Club

Prices for Sierra Blue Hotel & Swim Club

Monthly average prices

About this property

Location

Room options

Premium Studio Suite

Standard Studio Suite

Family Quadruple Room

Premium Single Room

Premium Room, 1 King Bed with Sofa Bed

Deluxe Single Room

Family Penthouse

Guest reviews of Sierra Blue Hotel & Swim Club

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sierra Blue Hotel & Swim Club

Prices for upcoming dates