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Hotel Caracol Plaza

US$61
/ night

Avg. for September

Hotel Caracol Plaza - Image 1
Hotel Caracol Plaza - Room
Hotel Caracol Plaza - Room
Hotel Caracol Plaza - Pool
Hotel Caracol Plaza - Restaurant

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US$61
/ night

Avg. for September

Monthly average prices

Nightly prices at Hotel Caracol Plaza average US$61 in the cheapest month (September) and US$76 in the most expensive month (August), based on the last 12 months.

Average nightly price at Hotel Caracol Plaza by month, last 12 months (USD)
MonthAverage price
JanuaryUS$70
FebruaryUS$67
MarchUS$65
AprilUS$73
MayUS$68
JuneUS$65
JulyUS$72
AugustUS$76
SeptemberUS$61
OctoberUS$62
NovemberUS$62
DecemberUS$73

Most expensive: August (~US$76)

Cheapest: September (~US$61)

About this property

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
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  • Parking

  • Restaurant

  • Swimming pool

  • Business centre

  • Room service

  • Tour desk

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Location

Calle 7 Oriente y 1 Sur, Colonia Sector Reforma, Reforma, San Pedro Mixtepec, Puerto Escondido, Oaxaca, Mexico

Commercial Walkway (0.1 Miles)

Zicatela Beach (0.3 Miles)

Principal Beach (0.4 Miles)

Marinero Beach (0.5 Miles)

Benito Juarez Market (1.1 Miles)

Puerto Angelito Beach (1.1 Miles)

More location info

Room options

4

Standard Room, 2 Double Beds

Room details

2 Double Beds

Sleeps 4

236 ft²

Balcony
Air Conditioning
Private Bathroom

5

Standard Room, 2 Double Beds, Ocean View

Room details

2 Double Beds

Sleeps 4

236 ft²

Balcony
Air Conditioning
Private Bathroom

Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Hotel Caracol Plaza, guests frequently praise the central location and ocean views, while feedback is mixed overall because of aging facilities, inconsistent cleanliness, dated rooms with limited amenities, and uneven service and dining experiences.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Dated

Service

Inconsistent

Location

Central

Dining

Inconsistent

Was this helpful?

8

NOE

EXP-logo

3 May 2026

·

Stayed 6 nights

The cleaning staff was great. There are some areas in the bathroom that need more detailing, shower door, soap holder and toilet. Room 315 had a leaky faucet from tge first day. We told the housekeepers and front desk, y nada! The breakfast buffet was cold for the most part. There was a young lady who helped out the day that there was no buffet. She was fast, courteous and professional. Thank her please. We did but coming from the management would be nice. The pool bar areas need tidying up. Popcorn and trash were there overnight. I told the tall gentleman at the front desk the next day. Hehe...LOTS of cell phone usage bt staff in the dining room and reception areas. They need to be more aware of their surroundings and more attentive to guest traffic to convey a more professional atmosphere. Asley in tours was very professional and explained options very well. Thank you for listening.
The cleaning staff was great. There are some areas in the bathroom that need more detailing, shower door, soap holder and toilet. Room 315 had a leaky faucet from tge first day. We told the housekeepers and front desk, y nada! The breakfast buffet was cold for the most part. There was a young lady who helped out the day that there was no buffet. She was fast, courteous and professional. Thank her please. We did but coming from the management would be nice. The pool bar areas need tidying up. Popcorn and trash were there overnight. I told the tall gentleman at the front desk the next day. Hehe...LOTS of cell phone usage bt staff in the dining room and reception areas. They need to be more aware of their surroundings and more attentive to guest traffic to convey a more professional atmosphere. Asley in tours was very professional and explained options very well. Thank you for listening.
10

GICELA

EXP-logo

9 Feb 2026

·

Stayed 2 nights

The room and view was amazing. The A/C worked awesome and the staff was very welcoming. Would stay there again, breakfast was 5 star quality. The restaurant staff was also 5 star.
The room and view was amazing. The A/C worked awesome and the staff was very welcoming. Would stay there again, breakfast was 5 star quality. The restaurant staff was also 5 star.
6

Jeffrey

EXP-logo

31 Jan 2026

·

Stayed 2 nights

Room was clean, just needed repainting. Water took forever to get warm. Staff were courteous. Parking was extremely limited. In room coffee maker would have been nice.
Room was clean, just needed repainting. Water took forever to get warm. Staff were courteous. Parking was extremely limited. In room coffee maker would have been nice.
4

Jon

EXP-logo

17 Jan 2026

·

Stayed 1 night

If you dont mind to use the toilet with your partner able to see you pick room #7. The door doesnt close due to the bed being too close to the door. The bed cannot be moved. The air conditioning was leaking water. Only tiny drops. Im not the type to complaint so i didnt bother, slept to opposite side. Even though all rooms were occupied in 3 days the pool wasnt maintained, the waterfiltering was off so i didnt use it. I Never use a pool if water filtering system is not working. For the price you can stay, its walking distance to Oregano restaurant (breakfast & early dinning). 5 minutes to closing continental breakfast, my pregnant wife and i wouldve appreciated at least coffee. Not a simple sorry we're closed for breakfast! Curtesy is always appreciated. It doenst matter if you stay in Zoa (Michellin star winner) or here....what really matter is how you are treated were you stay. Casa kalmar offers coffee all day, heated pool until 11pm, soft music morning hours. Best stay overall.
If you dont mind to use the toilet with your partner able to see you pick room #7. The door doesnt close due to the bed being too close to the door. The bed cannot be moved. The air conditioning was leaking water. Only tiny drops. Im not the type to complaint so i didnt bother, slept to opposite side. Even though all rooms were occupied in 3 days the pool wasnt maintained, the waterfiltering was off so i didnt use it. I Never use a pool if water filtering system is not working. For the price you can stay, its walking distance to Oregano restaurant (breakfast & early dinning). 5 minutes to closing continental breakfast, my pregnant wife and i wouldve appreciated at least coffee. Not a simple sorry we're closed for breakfast! Curtesy is always appreciated. It doenst matter if you stay in Zoa (Michellin star winner) or here....what really matter is how you are treated were you stay. Casa kalmar offers coffee all day, heated pool until 11pm, soft music morning hours. Best stay overall.
8

Yesenia

EXP-logo

15 Jan 2026

·

Stayed 1 night

Not enough towels in the two rooms, nor toilet paper. (Which was not new rolls) Drunk people around the pool with loud music. Beautiful hotel, but the staff unhelpful and the environment not the best.
Not enough towels in the two rooms, nor toilet paper. (Which was not new rolls) Drunk people around the pool with loud music. Beautiful hotel, but the staff unhelpful and the environment not the best.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 15:00

Before 12:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Hotel Caracol Plaza

Is parking available at the hotel?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:30 AM to noon for a fee, approximately MXN 150 to 250 for adults and children.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The hotel has wheelchair-accessible facilities (limited) and an elevator. However, specific details about step-free entrances and other accessibility features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in Puerto Escondido (Reforma), just steps from the Commercial Walkway and 6 minutes by foot from Zicatela Beach. It is 0.4 mi (0.6 km) from Principal Beach and 0.5 mi (0.8 km) from Marinero Beach.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is accessible from 8 AM to 9 PM. There is also a children's pool available.

What are the hotel's policies for guests staying with children?

Children are allowed at the hotel. The minimum age for children to stay for free is not specified.

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Prices for upcoming dates

September 2026
October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

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