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Guest reviews
7.2
Good
Based on 1,924 verified reviews
Cleanliness
2
Service
2
8
Zain
10 Jan 2026
·
Stayed 6 nights
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2
ZESHAN
29 Dec 2025
·
Stayed 3 nights
Very poor toilet condition, no cleaning at all. It was not very busy time and still very poor.
Very poor toilet condition, no cleaning at all. It was not very busy time and still very poor.
8
Arif
11 Nov 2025
·
Stayed 6 nights
The place was as described in the advertisement. It is based on the area predominantly lived by Pakistanis/Bangladeshis. It is close to Al Haram around 15 mins walk. There is a step hill to get to it so it might be hard for elderly people but there is a shuttle from top to the bottom of the hill. Even though it is a good affordable option, the hotel needs to improve on its facilities such as reception area and have a nicer communal area for all guests. Mosque area and its washing facilities needs a lot more improvement. Room were decent for the price we paid.
The place was as described in the advertisement. It is based on the area predominantly lived by Pakistanis/Bangladeshis. It is close to Al Haram around 15 mins walk. There is a step hill to get to it so it might be hard for elderly people but there is a shuttle from top to the bottom of the hill. Even though it is a good affordable option, the hotel needs to improve on its facilities such as reception area and have a nicer communal area for all guests. Mosque area and its washing facilities needs a lot more improvement. Room were decent for the price we paid.
6
Nway
15 Sept 2025
·
Stayed 8 nights
It’s far from haram .around 25 min to gate 79. Very down side of the location is on the hill around 5 min walk to hill but it’s very tired for me a specially after umrah . Over all receiptinist is good part for The lady she is quit rude . Need to ask for room service again and again but when it come done nicely the guy name Sukon he do done the very good job . 5star for him . But very affordable price so no complain overall
It’s far from haram .around 25 min to gate 79. Very down side of the location is on the hill around 5 min walk to hill but it’s very tired for me a specially after umrah . Over all receiptinist is good part for The lady she is quit rude . Need to ask for room service again and again but when it come done nicely the guy name Sukon he do done the very good job . 5star for him . But very affordable price so no complain overall
2
Shahla
13 Sept 2025
·
Stayed 2 nights
This was by far the worst hotel stay I’ve ever had in Makkah. First, the location is completely impractical the hotel sits on top of a mountain with no proper access. Taxis cannot even reach the entrance, leaving us to struggle uphill with our luggage. To make matters worse, the hotel does not even provide a cart or any assistance to help carry luggage up. When we finally checked in, things got even worse: • The hotel was extremely noisy and chaotic. • The room smelled unhealthy and disgusting it literally smelled like urine. • The carpet was filthy and stained, and the beds were clearly not clean. • I went to reception and requested someone to clean the room, but all I received was an apology no one ever came to clean it. This hotel is completely mismanaged, unhygienic, and does not deserve to operate in a city like Makkah where cleanliness and comfort are so important for pilgrims. I do not recommend this hotel to anyone it was a terrible experience from start to finish. Plus they didn’t refund anything to me
This was by far the worst hotel stay I’ve ever had in Makkah. First, the location is completely impractical the hotel sits on top of a mountain with no proper access. Taxis cannot even reach the entrance, leaving us to struggle uphill with our luggage. To make matters worse, the hotel does not even provide a cart or any assistance to help carry luggage up. When we finally checked in, things got even worse: • The hotel was extremely noisy and chaotic. • The room smelled unhealthy and disgusting it literally smelled like urine. • The carpet was filthy and stained, and the beds were clearly not clean. • I went to reception and requested someone to clean the room, but all I received was an apology no one ever came to clean it. This hotel is completely mismanaged, unhygienic, and does not deserve to operate in a city like Makkah where cleanliness and comfort are so important for pilgrims. I do not recommend this hotel to anyone it was a terrible experience from start to finish. Plus they didn’t refund anything to me
Al Hajlah 24231, Al Hajlah, Makkah, Saudi Arabia
Location
With a stay at Saif Al Majd Hotel in Makkah (Az Zahra), you'll be within a 5-minute drive of Great Mosque of Makkah and The Clock Towers. This hotel is 5.7 mi (9.2 km) from Kaaba and 1 mi (1.7 km) from 60th Street.
More location infoFAQs
Yes, free self-parking is available on-site.
Check-in is from 16:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Yes, airport shuttle services are available, but pricing and arrangement details are not provided.
The hotel is located in Makkah (Az Zahra), within a 5-minute drive of the Great Mosque of Makkah and The Clock Towers. It is approximately 5.7 miles from Kaaba and 1 mile from 60th Street. Public transport availability is not specified.
Children are allowed at the hotel, but specific age policies for free stays are not provided.
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