Hotel Flamingo

Overall good for a hotel in Italy. Best European room I’ve ever stayed in. The pool is great. The beach is nice. The food is mediocre, I was disappointed that you can’t even get a glass of tap water without paying. It is difficult to get into the restaurant for dinner unless you are doing all inclusive. The restaurant down the street is nice, and taking the 1 euro bus ride to Pula is an even better dinner option. The staff all seemed friendly, especially the cleaning ladies. It was very quiet and the pool entertainers worked hard.

We needed to rest for 24h. It was fine for that matter. But if we were to stay for a week vacation,we would not pick this hotel as the breakfast is not that great, not up to a 4 star level and also because the restaurant menu choice is limited. You need to book the day before if you want your meal there. It is not practical. We did not try the food so we don't inow if it is good at all. The employees are all very nice and polite. Good location in the front of the beach but to get in the sea it is full of peebles so you need to have special water slippers

Very rude hotel and definitely dont deserve 4 stars rating, they even charge 3 euros for beach towels what kind of hotel does that. Even hostels provide better services and amenities.

Very clean and stylish hotel. Star taken off for the fact that we had 2 twin beds pushed together rather than a double and it was supposed to be a superior room. Having said that our stay was lovely. Also sometimes, particularly during breakfast, it felt quite unorganised. No plates, incorrect cutlery etc, no snp. Saying all that we would definitely return. The majority of staff were fantastic and very helpful. The setting is beautiful and having access to a private beach is the icing on the cake.

It’s a very nice hotel where, with a bit more attention to the customer, the score could be higher. The position is excellent and very practical (esp. with kids) with the swimming pool and the private beach just in front. The pool is very good. The beach is nice but the stones when you enter the sea are a bit disturbing, though no major issue. The room nice and kept very clean; they nicely accommodated us with different pillows and a topper as the mattress was too hard. The bathroom is big, but misses some shelves for beauty cases and shampoos. The animation, with Cristina and her team, is pretty good.Night music was also excellent. The restaurants: the one where you have dinner when selecting half board (i Coralli) is ok (next time I’ll probably have breakfast only and try some restaurants nearby for more local specialties). The others, for lunch, nothing special (and pretty unclear when you want to eat at the Wild Duck, as you have to book it in the morning - not specified upon arrival) But what I lacked mostly is a consistent customer oriented culture across the different departments; some individuals are very good (at the bar, 1-2 at the reception, the cleaning ladies) and others, like for instance at breakfast or lunch, seem to avoid contact with you when you need a table or something (and please, smile more). I understand some are untrained and hired for the season, but courtesy is an investment at no cost and generates most of the times a much better feedback.