Hotel Aria
From
$115
/ night
Select dates to see prices and availability
From
$115
/ night
About this property
Along with dry cleaning, this hotel has laundry facilities and express check-out. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Hotel Aria offers 2...
Location
Old Mountain View, a neighborhood in Mountain View, is home to Hotel Aria. Shoreline Amphitheatre and Computer History Museum are cultural highlights, and travelers looking to shop may want to visit Santana Row Shopping Center and Mountain View Farmers Market. Looking to enjoy an event or a game? See what's going on at Levi's Stadium or SAP Center at San Jose.
Parking
Non-Smoking Rooms
Dry Cleaning
Housekeeping
Designated Smoking Area
Vending Machines
Location
1012 West El Camino Real, Old Mountain View, Mountain View, California, United States of America
Room options
9
1 King Bed
Room details
1 King Bed
Sleeps 2
288 ft²
Air ConditioningHeatingRefrigerator
2
King Room with Roll-In Shower Disability Access
Room details
1 King Bed
Sleeps 2
200 ft²
Air ConditioningHeatingPrivate Bathroom
7
2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
360 ft²
Air ConditioningHeatingRefrigerator
4
1 Queen Bed Accessible
Room details
1 Queen Bed
Sleeps 2
200 ft²
Air ConditioningHeatingRefrigerator
5
Queen Room
Room details
1 Queen Bed
Sleeps 2
200 ft²
Air ConditioningHeatingPrivate Bathroom
Guest reviews
8
Good
Based on 441 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Hotel Aria, many guests praise very clean, renovated rooms with comfortable beds and excellent rainfall showers, plus a convenient location for downtown Mountain View and Shoreline events, while others report traffic noise or bright exterior lights affecting sleep.
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What guests think
At Hotel Aria, many guests praise very clean, renovated rooms with comfortable beds and excellent rainfall showers, plus a convenient location for downtown Mountain View and Shoreline events, while others report traffic noise or bright exterior lights affecting sleep.
Service feedback is mixed: many find the staff friendly and helpful, but recurring complaints mention strict policies, intrusive or early housekeeping despite do-not-disturb signs, and occasional rudeness at the desk. Facilities are basic but useful, with on-site parking and a simple continental breakfast; Wi-Fi strength and reliability vary. Overall, expect a clean, affordable, motel-style stay in a convenient spot, but consider requesting a quieter room away from the road and be prepared for firm house rules.
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AI-generated summary based on recent guest reviews
Facilities
On-site parking is generally easy and feels safe, though spaces can be tight and visitor parking is limited or charged. Amenities are basic; the property is a renovated motel with no elevator to upper rooms, and Wi-Fi can be weak.
Related guest reviews
10
Susan
Aug 11, 2025
·
Stayed 1 night
Easy entrance to hotel property and sufficient parking. Very clean room and clean grounds in general. Friendly front desk staff. And close to Shoreline Amphitheatre!
Easy entrance to hotel property and sufficient parking. Very clean room and clean grounds in general. Friendly front desk staff. And close to Shoreline Amphitheatre!
8
Alan
Jan 27, 2024
·
Stayed 6 nights
Everything was great except the internet connection.... It was super slow and no one was able to help me with that. The hotel outsources the tech help for wifi and the customer service on that line was useless.... the staff at the lobby were very nice but there was nothing they could do about it. Otherwise the hotel is very good
Everything was great except the internet connection.... It was super slow and no one was able to help me with that. The hotel outsources the tech help for wifi and the customer service on that line was useless.... the staff at the lobby were very nice but there was nothing they could do about it. Otherwise the hotel is very good
10
Karen S
Oct 16, 2025
·
Stayed 1 night
Havent eaten breakfast Parking is easy and well lit
Havent eaten breakfast Parking is easy and well lit
6
Don
Jul 1, 2023
·
Stayed 1 night
Economical room really not big enough for K bed but bed comfortable. Nice and clean but odd appointments, i.e. light & fan switches for shower room were in adjacent vanity room, 'round the corner. Never did find out how to turn on vanity light, had to use flashlight to brush my teeth by. No elevator, most rooms 2nd floor walk-up. 1 parking space per room.
Economical room really not big enough for K bed but bed comfortable. Nice and clean but odd appointments, i.e. light & fan switches for shower room were in adjacent vanity room, 'round the corner. Never did find out how to turn on vanity light, had to use flashlight to brush my teeth by. No elevator, most rooms 2nd floor walk-up. 1 parking space per room.
10
Jp
Oct 2, 2024
·
Stayed 2 nights
Parking was ample and easy. Room was cleaned and refreshed daily. Conveniently located around the smaller areas I visited. Bed was comfortable. Front desk staff was friendly
Parking was ample and easy. Room was cleaned and refreshed daily. Conveniently located around the smaller areas I visited. Bed was comfortable. Front desk staff was friendly
6
Meleana
Jul 3, 2024
·
Stayed 3 nights
Parking was an issue, friends and family can’t visit due to no parking space.
Parking was an issue, friends and family can’t visit due to no parking space.
10
Joanne
Jan 14, 2026
·
Stayed 1 night
Parking was safe. Staff were helpful. We got to breakfast a little late... and found only packaged muffins and yogurt.
Parking was safe. Staff were helpful. We got to breakfast a little late... and found only packaged muffins and yogurt.
4
Yu-Chen
Jan 23, 2024
·
Bed sheet is dirty and parking space is too narrow. I'm 165lb and had hard time to get off the car.
Bed sheet is dirty and parking space is too narrow. I'm 165lb and had hard time to get off the car.
8
Blake
Jan 24, 2025
·
Stayed 2 nights
Hotel Aria is great option if you’re in town for business travel, like I was. I enjoyed the cleanliness of the room and the updated bathroom fixtures. There was great water pressure in the shower in my room. Satellite TV provided a lot of channels as well. Bed was comfy. There were some not so great moments like power flickering multiple times. Not sure if that happens often or if I just got unlucky. But overall if you’re looking for an affordable option while traveling to Mountain View, this location was solid. Also, the WiFi signal could’ve been a little bit stronger. Didn’t try breakfast and was only in the room in the evenings during my 3 day trip.
Hotel Aria is great option if you’re in town for business travel, like I was. I enjoyed the cleanliness of the room and the updated bathroom fixtures. There was great water pressure in the shower in my room. Satellite TV provided a lot of channels as well. Bed was comfy. There were some not so great moments like power flickering multiple times. Not sure if that happens often or if I just got unlucky. But overall if you’re looking for an affordable option while traveling to Mountain View, this location was solid. Also, the WiFi signal could’ve been a little bit stronger. Didn’t try breakfast and was only in the room in the evenings during my 3 day trip.
10
Alma
Nov 11, 2024
·
Stayed 5 nights
Easy check in & out. Nice and clean hotel. They tell you at check in it is required to have the rooms cleaned daily. Rooms have a mini fridge,. Microwave & coffee maker. Breakfast bare is provided in front lobby: toast, cereal, yogurt, oatmeal, muffins, fresh fruit, juice & coffee. Stanford patients/families do get a discount if you book through the hotel directly. There is a $10 parking fee for extra cars.
Easy check in & out. Nice and clean hotel. They tell you at check in it is required to have the rooms cleaned daily. Rooms have a mini fridge,. Microwave & coffee maker. Breakfast bare is provided in front lobby: toast, cereal, yogurt, oatmeal, muffins, fresh fruit, juice & coffee. Stanford patients/families do get a discount if you book through the hotel directly. There is a $10 parking fee for extra cars.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a strong point across reviews, with many noting very clean rooms and refreshed linens. A few guests reported odors, isolated dirty items, or minor maintenance issues.
Related guest reviews
6
Kathleen
Aug 25, 2023
·
Stayed 1 night
The room smelled.
The room smelled.
4
Jeanny
Aug 21, 2025
·
Stayed 1 night
The bathroom of my suite looked clean, but had a rancid smell, a combination of sweat and urine. I arrived late so I didn't want to deal with changing my room. In the morning, I was about 15 minutes late checking out when the hotel manager called me and spoke to me in a very unpleasant manner, saying that I would be charged extra $35 if I stayed 30 minutes past check out time. I explained that my ride was running late and that I needed just 30 minutes extra. She was not accommodating at all. I've stayed at much nicer and fancier hotels and none have been so rude to me as a guest. I will certainly not stay at Hotel Aria again, if the management continues to be so rude and unpleasant.
The bathroom of my suite looked clean, but had a rancid smell, a combination of sweat and urine. I arrived late so I didn't want to deal with changing my room. In the morning, I was about 15 minutes late checking out when the hotel manager called me and spoke to me in a very unpleasant manner, saying that I would be charged extra $35 if I stayed 30 minutes past check out time. I explained that my ride was running late and that I needed just 30 minutes extra. She was not accommodating at all. I've stayed at much nicer and fancier hotels and none have been so rude to me as a guest. I will certainly not stay at Hotel Aria again, if the management continues to be so rude and unpleasant.
10
cesar
Aug 18, 2025
·
Stayed 1 night
Very clean
Very clean
10
Keith
Sep 24, 2025
·
Stayed 1 night
Clean, clean clean and that is most important. Nice looking room. Very comfortable bed. Friendly staff. Would absolutely stay here again.
Clean, clean clean and that is most important. Nice looking room. Very comfortable bed. Friendly staff. Would absolutely stay here again.
10
Melanie
Oct 23, 2025
·
Stayed 1 night
Very pleased with the cleanliness and overall friendly and helpful staff. Would stay again
Very pleased with the cleanliness and overall friendly and helpful staff. Would stay again
10
Annissa
Oct 5, 2025
·
Stayed 1 night
The staff was very friendly and kind. The room was super clean and neat. The area is nice and quiet, very nice since I got back from my concert and just wanted to take my makeup off and crash. I would for sure book here again
The staff was very friendly and kind. The room was super clean and neat. The area is nice and quiet, very nice since I got back from my concert and just wanted to take my makeup off and crash. I would for sure book here again
4
Yu-Chen
Jan 23, 2024
·
Bed sheet is dirty and parking space is too narrow. I'm 165lb and had hard time to get off the car.
Bed sheet is dirty and parking space is too narrow. I'm 165lb and had hard time to get off the car.
6
Benito
Jul 25, 2024
·
Stayed 4 nights
At first glance the room looked very clean but if you pay attention to detail like myself, you will see that the room isn’t that clean. The bath room and especially the shower need a deep clean.
At first glance the room looked very clean but if you pay attention to detail like myself, you will see that the room isn’t that clean. The bath room and especially the shower need a deep clean.
10
Kiatchai
Aug 22, 2025
·
Stayed 1 night
Very clean place.
Very clean place.
10
Christopher
Dec 8, 2025
·
Stayed 1 night
Clean and well priced
Clean and well priced
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AI-generated summary based on recent guest reviews
Rooms
Rooms are updated and comfortable, highlighted by powerful rainfall showers and good beds. Several guests experienced traffic noise or light from the parking area, smaller TVs or dated setups in some rooms, and occasionally weak Wi-Fi.
Related guest reviews
8
Paul
Jul 21, 2024
·
Stayed 6 nights
So first off, this is a motel and not a hotel. Wasn’t clear from the posting but was surprised when I got there, but overall things went well. Check in and communication was good, room was clean and serviced every day. Just the basics in terms of amenities, definitely a 2 star hotel. Shower was pretty nice though. Nice waterfall shower with good pressure. Free parking was also a massive plus and always had plenty of space in the parking lot. It seems like it was maybe a run down motel before, someone bought it and cleaned it up a bit, and that’s that. I got a particularly bad room that’s basically in the parking lot. It also was basically daylight outside my window day and night because of the parking lot lights. Overall, it was clean, good location, and nothing really to say bad about it. I think if they could replace the carpets and clean things up a bit more, it’s a pretty decent affordable option.
So first off, this is a motel and not a hotel. Wasn’t clear from the posting but was surprised when I got there, but overall things went well. Check in and communication was good, room was clean and serviced every day. Just the basics in terms of amenities, definitely a 2 star hotel. Shower was pretty nice though. Nice waterfall shower with good pressure. Free parking was also a massive plus and always had plenty of space in the parking lot. It seems like it was maybe a run down motel before, someone bought it and cleaned it up a bit, and that’s that. I got a particularly bad room that’s basically in the parking lot. It also was basically daylight outside my window day and night because of the parking lot lights. Overall, it was clean, good location, and nothing really to say bad about it. I think if they could replace the carpets and clean things up a bit more, it’s a pretty decent affordable option.
6
Omar
Sep 19, 2023
·
Stayed 1 night
Not bad, but I had a hard time trying to sleep given the thin windows and the noise of cars traveling during the night through El Camino Real.
Not bad, but I had a hard time trying to sleep given the thin windows and the noise of cars traveling during the night through El Camino Real.
2
Joachim
Sep 27, 2023
·
Stayed 1 night
Worst night in a “hotel” in a long time. First of all, this is not a hotel, but a motel. Open aisles with the room windows facing them and lights right outside the windows with no way to prevent them from shining into the room but a curtain with massive gaps. Secondly, the road noise from Camino Real (main road it’s on) was absolutely unbearable. The room was 2nd floor facing the road, while some rooms are probably better in the rear of the building (none available I was told). At 30-50m from the road, and the road surface being very rough from the heavy use, constant traffic, it couldn’t have been worse. I hate ear plugs but went ahead and bought at Walgreens and used some last night, but could hear the noise through them anyway. To be fair, the room and bed were fresh and modern and recently done/redone, so that was “nice”, but a hotel is for sleeping so if you don’t get that due to noise and light, everything else is irrelevant including a good price for the general area.
Worst night in a “hotel” in a long time. First of all, this is not a hotel, but a motel. Open aisles with the room windows facing them and lights right outside the windows with no way to prevent them from shining into the room but a curtain with massive gaps. Secondly, the road noise from Camino Real (main road it’s on) was absolutely unbearable. The room was 2nd floor facing the road, while some rooms are probably better in the rear of the building (none available I was told). At 30-50m from the road, and the road surface being very rough from the heavy use, constant traffic, it couldn’t have been worse. I hate ear plugs but went ahead and bought at Walgreens and used some last night, but could hear the noise through them anyway. To be fair, the room and bed were fresh and modern and recently done/redone, so that was “nice”, but a hotel is for sleeping so if you don’t get that due to noise and light, everything else is irrelevant including a good price for the general area.
8
Bob
Aug 4, 2024
·
Stayed 2 nights
Clean. This is a remodeled motel. They did a fantastic job. There is just parking. The room remodel is amazing. The AC unit was clean and quiet. The bed and shower are great. Iron microwave and fridge provided in a standard room.
Clean. This is a remodeled motel. They did a fantastic job. There is just parking. The room remodel is amazing. The AC unit was clean and quiet. The bed and shower are great. Iron microwave and fridge provided in a standard room.
2
Jerome
Sep 24, 2025
·
Stayed 1 night
On day 2 of my stay, I told the manager that the housekeeper may want to wear a mask when cleaning my room because I am sick. The manager cancelled my reservation and told me that I would have to go to another hotel. I had already spent one night at the hotel and I was kicked out despite having paid fully on Expedia. The hotel itself was nice and I wish that they didn't strand me like that. I had to scramble to find another hotel at the last minute which was really inconvenient.
On day 2 of my stay, I told the manager that the housekeeper may want to wear a mask when cleaning my room because I am sick. The manager cancelled my reservation and told me that I would have to go to another hotel. I had already spent one night at the hotel and I was kicked out despite having paid fully on Expedia. The hotel itself was nice and I wish that they didn't strand me like that. I had to scramble to find another hotel at the last minute which was really inconvenient.
6
liane
Sep 10, 2025
·
Stayed 1 night
Room was nice and comfortable inside, good amenities give it a 5. Unhappy we were placed in a room in the car driveway and after dark, massive overhead lights went on in that drive tunnel under the upstairs rooms and glowed around the double drapes!! Give that a 2. The tv is tiny to see across the big room. Give that a 3. The biggest complaint, the windows are *sealed shut* throughout the place, when Mountain View has some of the BEST year round temperatures!!! Yes wall fan/a/c. The lack of fresh air however was a deal breaker. Give that a 0. Building with big operable windows in every room -- that they sealed SHUT. Avg a 3 final score. Won't stay again.
Room was nice and comfortable inside, good amenities give it a 5. Unhappy we were placed in a room in the car driveway and after dark, massive overhead lights went on in that drive tunnel under the upstairs rooms and glowed around the double drapes!! Give that a 2. The tv is tiny to see across the big room. Give that a 3. The biggest complaint, the windows are *sealed shut* throughout the place, when Mountain View has some of the BEST year round temperatures!!! Yes wall fan/a/c. The lack of fresh air however was a deal breaker. Give that a 0. Building with big operable windows in every room -- that they sealed SHUT. Avg a 3 final score. Won't stay again.
10
Devon
Jun 29, 2024
·
Stayed 1 night
Best hotel shower ever!
Best hotel shower ever!
10
Jordan
Jul 9, 2025
·
Stayed 1 night
Was in town for the Kesha concert- the room was perfect for our stay. Super easy to get to the Amphitheater, lots of food options around us. The room was neat and updated. Both of us loved the bathroom with the rain head shower. The staff was kind and prompt with checking us in. If you’re in the area for a concert this is a very convenient hotel.
Was in town for the Kesha concert- the room was perfect for our stay. Super easy to get to the Amphitheater, lots of food options around us. The room was neat and updated. Both of us loved the bathroom with the rain head shower. The staff was kind and prompt with checking us in. If you’re in the area for a concert this is a very convenient hotel.
8
Paul
Jul 21, 2024
·
Stayed 6 nights
So first off, this is a motel and not a hotel. Wasn’t clear from the posting but was surprised when I got there, but overall things went well. Check in and communication was good, room was clean and serviced every day. Just the basics in terms of amenities, definitely a 2 star hotel. Shower was pretty nice though. Nice waterfall shower with good pressure. Free parking was also a massive plus and always had plenty of space in the parking lot. It seems like it was maybe a run down motel before, someone bought it and put some money into cleaning it up a bit, and that’s that. I got a particularly bad room that’s basically in the parking lot, and paid too much. It also was basically daylight outside my window 24/7 because of the parking lot lights. You can see the photos of my room - that was at 3am. Overall, it was clean, good location, and nothing really to say bad about it. I think if they could replace the carpets and clean things up a bit more, it’s a pretty decent affordable option.
So first off, this is a motel and not a hotel. Wasn’t clear from the posting but was surprised when I got there, but overall things went well. Check in and communication was good, room was clean and serviced every day. Just the basics in terms of amenities, definitely a 2 star hotel. Shower was pretty nice though. Nice waterfall shower with good pressure. Free parking was also a massive plus and always had plenty of space in the parking lot. It seems like it was maybe a run down motel before, someone bought it and put some money into cleaning it up a bit, and that’s that. I got a particularly bad room that’s basically in the parking lot, and paid too much. It also was basically daylight outside my window 24/7 because of the parking lot lights. You can see the photos of my room - that was at 3am. Overall, it was clean, good location, and nothing really to say bad about it. I think if they could replace the carpets and clean things up a bit more, it’s a pretty decent affordable option.
8
Blake
Jan 24, 2025
·
Stayed 2 nights
Hotel Aria is great option if you’re in town for business travel, like I was. I enjoyed the cleanliness of the room and the updated bathroom fixtures. There was great water pressure in the shower in my room. Satellite TV provided a lot of channels as well. Bed was comfy. There were some not so great moments like power flickering multiple times. Not sure if that happens often or if I just got unlucky. But overall if you’re looking for an affordable option while traveling to Mountain View, this location was solid. Also, the WiFi signal could’ve been a little bit stronger. Didn’t try breakfast and was only in the room in the evenings during my 3 day trip.
Hotel Aria is great option if you’re in town for business travel, like I was. I enjoyed the cleanliness of the room and the updated bathroom fixtures. There was great water pressure in the shower in my room. Satellite TV provided a lot of channels as well. Bed was comfy. There were some not so great moments like power flickering multiple times. Not sure if that happens often or if I just got unlucky. But overall if you’re looking for an affordable option while traveling to Mountain View, this location was solid. Also, the WiFi signal could’ve been a little bit stronger. Didn’t try breakfast and was only in the room in the evenings during my 3 day trip.
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent: many describe friendly, efficient staff, but repeated reports cite strict or intrusive policies, early knocks or entry despite do-not-disturb signs, and occasional rudeness or inflexible checkout.
Related guest reviews
2
Sharad
Sep 28, 2023
·
Stayed 2 nights
The room was well cleaned but smells musty. The front desk was unwelcoming, unfriendly, even rude ("we will check to see damages in the room tomorrow!!"). This was at check-in! They didn't allow to use a restroom after checkout in spite of cleaning staff in the room ready to clean after. Who does not allow guests to use the restroom in a hotel? Quote "Sorry you checked out, go down the road, you can use the bakery restroom! "
The room was well cleaned but smells musty. The front desk was unwelcoming, unfriendly, even rude ("we will check to see damages in the room tomorrow!!"). This was at check-in! They didn't allow to use a restroom after checkout in spite of cleaning staff in the room ready to clean after. Who does not allow guests to use the restroom in a hotel? Quote "Sorry you checked out, go down the road, you can use the bakery restroom! "
4
Ramona
May 6, 2025
·
Stayed 1 night
I have never experienced a stay like this one, and I don't mean this in a good way. When my family came to pick us up for dinner later the night of check in they did enter the room to wait as we finished getting ready for a total of about 20 minutes. During that time my family member was then rudely question by the front desk on why they were on the property, yet I had disclosed during check in that my family was going to be stopping by and even gave a license plate number. When we did leave for dinner I received a text from the front desk saying that they saw people exiting my room and that my deposit WAS going to be charged. I immediately called the front desk to let them know that no one was staying and explained I was simply being picked up for dinner. I was then told that when I come back that I was going to have to be quite because it was going to be late and If they did see anymore people or cars that again my deposit will be charged. I left to dinner upset at the conversation and at that point uncomfortable and unable to relax staying there. Upon returning back not just one key card wasn't working BUT both key cards. Having to go back to front desk to get replaced cards the first thing said by them was "It's only two people staying right? two people?" I felt they did that they deactivated our keys on purpose to make a statement. 1 key card being demagnetized I would understand but 2 after the text and conversations? Alra was front desk and was extremely rude and judgy
I have never experienced a stay like this one, and I don't mean this in a good way. When my family came to pick us up for dinner later the night of check in they did enter the room to wait as we finished getting ready for a total of about 20 minutes. During that time my family member was then rudely question by the front desk on why they were on the property, yet I had disclosed during check in that my family was going to be stopping by and even gave a license plate number. When we did leave for dinner I received a text from the front desk saying that they saw people exiting my room and that my deposit WAS going to be charged. I immediately called the front desk to let them know that no one was staying and explained I was simply being picked up for dinner. I was then told that when I come back that I was going to have to be quite because it was going to be late and If they did see anymore people or cars that again my deposit will be charged. I left to dinner upset at the conversation and at that point uncomfortable and unable to relax staying there. Upon returning back not just one key card wasn't working BUT both key cards. Having to go back to front desk to get replaced cards the first thing said by them was "It's only two people staying right? two people?" I felt they did that they deactivated our keys on purpose to make a statement. 1 key card being demagnetized I would understand but 2 after the text and conversations? Alra was front desk and was extremely rude and judgy
4
Barrett
Oct 20, 2025
·
Stayed 3 nights
We cannot recommend this hotel. It is clean but we struggled with their service and comfort sleeping. This morning the housekeeper came into the room at 8:45 am even though the “do not disturb” sign was there. She knocked and entered immediately despite my partner saying that someone was in there. This was totally inappropriate. We had the room until 11am for check out. She absolutely should not have come in. The first day we arrived the maintenance person let himself into the room without being allowed in just 20 minutes after my partner had gotten there. My partner was in there alone. This was totally inappropriate and potentially dangerous for her. My daughter was staying in a separate room and she was hassled for not having housekeeping one day. On Saturday night at 3AM, some idiot knocked loudly on our door and other doors, looking for someone. It woke us up. Finally, it wasn’t possible to make the room dark due to the extremely bright light just outside the window of room. Overall we had a really lousy experience there and cannot recommend it to anyone. In the future people should have the option to turn down housekeeping. It felt like it was forced on us. It seems illegal that they make daily housekeeping mandatory.
We cannot recommend this hotel. It is clean but we struggled with their service and comfort sleeping. This morning the housekeeper came into the room at 8:45 am even though the “do not disturb” sign was there. She knocked and entered immediately despite my partner saying that someone was in there. This was totally inappropriate. We had the room until 11am for check out. She absolutely should not have come in. The first day we arrived the maintenance person let himself into the room without being allowed in just 20 minutes after my partner had gotten there. My partner was in there alone. This was totally inappropriate and potentially dangerous for her. My daughter was staying in a separate room and she was hassled for not having housekeeping one day. On Saturday night at 3AM, some idiot knocked loudly on our door and other doors, looking for someone. It woke us up. Finally, it wasn’t possible to make the room dark due to the extremely bright light just outside the window of room. Overall we had a really lousy experience there and cannot recommend it to anyone. In the future people should have the option to turn down housekeeping. It felt like it was forced on us. It seems illegal that they make daily housekeeping mandatory.
4
Frank
May 4, 2024
·
Stayed 1 night
Terrible service. Check in has a sign to only ring the doorbell once no matter how long it takes them to answer the door. Despite very late xhrck in the night before, mgmt literally harrassed -- not asked or remonded, but harrassed -- me to leave by 11am.
Terrible service. Check in has a sign to only ring the doorbell once no matter how long it takes them to answer the door. Despite very late xhrck in the night before, mgmt literally harrassed -- not asked or remonded, but harrassed -- me to leave by 11am.
10
Angela
Jul 3, 2025
·
Stayed 1 night
Excellent customer service and wonderful room
Excellent customer service and wonderful room
10
Danielle
Aug 3, 2025
·
Stayed 1 night
Great hotel, friendly staff and clean rooms.
Great hotel, friendly staff and clean rooms.
2
Isabel
Jan 13, 2026
·
Stayed 1 night
I had complications from the moment I booked this room. I received multiple messages from the hotel after booking, for days in a row, demanding my estimated time of arrival. I provided my ETA, yet continued to receive two more phone calls regarding the office closing at 9:00pm. This felt nearly like harassment. The hotel website and third party booking states that you can request late check out. Upon arrival, the front desk lady stated that was absolutely not available due to full bookings.. however my car was one of two in the entire parking lot. I booked this room to get some sleep after my night shift at the ER and at 8:00am the hotel employees were shouting from afar to each other right outside my room door, which did have the Do Not Disturb sign on. When I exited my room, I said to the elderly female employee, “You guys are really loud outside of a room with a Do Not Disturb sign.” The lady completely ignored me, did not acknowledge what I said at all. Yet one minute later when the maintenance man was walking towards her, literally crossing paths with me, she continued shouting to him. As far as the room itself, well the “King” bed is two double beds pushed together. Also, false advertisement as there is no breakfast. Do not stay here! I am extremely regretful with choosing to keep my reservation and stay there after contemplating to cancel following the initial overload of messaging and phone calls about my arrival time that felt like harassment.
I had complications from the moment I booked this room. I received multiple messages from the hotel after booking, for days in a row, demanding my estimated time of arrival. I provided my ETA, yet continued to receive two more phone calls regarding the office closing at 9:00pm. This felt nearly like harassment. The hotel website and third party booking states that you can request late check out. Upon arrival, the front desk lady stated that was absolutely not available due to full bookings.. however my car was one of two in the entire parking lot. I booked this room to get some sleep after my night shift at the ER and at 8:00am the hotel employees were shouting from afar to each other right outside my room door, which did have the Do Not Disturb sign on. When I exited my room, I said to the elderly female employee, “You guys are really loud outside of a room with a Do Not Disturb sign.” The lady completely ignored me, did not acknowledge what I said at all. Yet one minute later when the maintenance man was walking towards her, literally crossing paths with me, she continued shouting to him. As far as the room itself, well the “King” bed is two double beds pushed together. Also, false advertisement as there is no breakfast. Do not stay here! I am extremely regretful with choosing to keep my reservation and stay there after contemplating to cancel following the initial overload of messaging and phone calls about my arrival time that felt like harassment.
4
Sophia
Oct 26, 2025
·
Stayed 3 nights
Did not enjoy it here. Had two staff let themselves in without waiting for a reply. Housekeeping was forced on us every day even if we didn’t want it. Cannot recommend unless you haven’t any other options.
Did not enjoy it here. Had two staff let themselves in without waiting for a reply. Housekeeping was forced on us every day even if we didn’t want it. Cannot recommend unless you haven’t any other options.
2
Avery
Dec 22, 2025
·
Stayed 1 night
The front desk woman was extremely rude. She made it clear that she didn’t want us there and we weren’t welcome. When we got to our hotel room, the tv didn’t work. Also, there were no hand towels by the sink. Overall a horrible experience. I do not recommend!
The front desk woman was extremely rude. She made it clear that she didn’t want us there and we weren’t welcome. When we got to our hotel room, the tv didn’t work. Also, there were no hand towels by the sink. Overall a horrible experience. I do not recommend!
10
Annissa
Oct 5, 2025
·
Stayed 1 night
The staff was very friendly and kind. The room was super clean and neat. The area is nice and quiet, very nice since I got back from my concert and just wanted to take my makeup off and crash. I would for sure book here again
The staff was very friendly and kind. The room was super clean and neat. The area is nice and quiet, very nice since I got back from my concert and just wanted to take my makeup off and crash. I would for sure book here again
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AI-generated summary based on recent guest reviews
Location
Convenient for downtown Mountain View, Castro Street, and Shoreline Amphitheatre, with dining and transit nearby. Many guests felt safe and found it practical for concerts and hospital visits.
Related guest reviews
10
Susan
Aug 11, 2025
·
Stayed 1 night
Easy entrance to hotel property and sufficient parking. Very clean room and clean grounds in general. Friendly front desk staff. And close to Shoreline Amphitheatre!
Easy entrance to hotel property and sufficient parking. Very clean room and clean grounds in general. Friendly front desk staff. And close to Shoreline Amphitheatre!
10
Aristoteles
Jun 24, 2024
·
Stayed 1 night
Excellent location with plenty of dinning options within walk distance. Very friendly staff.
Excellent location with plenty of dinning options within walk distance. Very friendly staff.
10
Clifford
Jun 25, 2025
·
Stayed 4 nights
We’ll certainly stay at this hotel again next time we’re in the area. Very good location: safe area to walk around, just a 10 minute walk to the pedestrian street with restaurants coffee bars. Very relaxed feel about the property. I think it’s a small family run hotel and the staff keep an eye on everything which keeps a high standard of security cleanliness etc The bus to Paolo Alto stops close to the hotel with good shopping 45 minute drive to San Francisco, the bridge, Pier 39
We’ll certainly stay at this hotel again next time we’re in the area. Very good location: safe area to walk around, just a 10 minute walk to the pedestrian street with restaurants coffee bars. Very relaxed feel about the property. I think it’s a small family run hotel and the staff keep an eye on everything which keeps a high standard of security cleanliness etc The bus to Paolo Alto stops close to the hotel with good shopping 45 minute drive to San Francisco, the bridge, Pier 39
10
Stephan
May 29, 2023
·
Stayed 1 night
Fantastic location
Fantastic location
10
Jordan
Jul 9, 2025
·
Stayed 1 night
Was in town for the Kesha concert- the room was perfect for our stay. Super easy to get to the Amphitheater, lots of food options around us. The room was neat and updated. Both of us loved the bathroom with the rain head shower. The staff was kind and prompt with checking us in. If you’re in the area for a concert this is a very convenient hotel.
Was in town for the Kesha concert- the room was perfect for our stay. Super easy to get to the Amphitheater, lots of food options around us. The room was neat and updated. Both of us loved the bathroom with the rain head shower. The staff was kind and prompt with checking us in. If you’re in the area for a concert this is a very convenient hotel.
10
Jose
May 13, 2025
·
Stayed 2 nights
Perfect area
Perfect area
10
Najibullah
Jul 28, 2025
·
Stayed 1 night
Good location
Good location
10
Christine
Jul 15, 2024
·
Stayed 1 night
This is a hidden gem. The rates are reasonable, the room was super clean. Very quiet but close to dining. Continental breakfast. I will stay here again.
This is a hidden gem. The rates are reasonable, the room was super clean. Very quiet but close to dining. Continental breakfast. I will stay here again.
10
Julie
Jul 19, 2024
·
Stayed 1 night
Excellent place to stay. Everything inside and out looks new and beautiful. Staff was very cheerful and helpful. Nice location. Short drive to the Shoreline Amphitheatre and several shops and restaurants nearby. Would definitely stay here again!
Excellent place to stay. Everything inside and out looks new and beautiful. Staff was very cheerful and helpful. Nice location. Short drive to the Shoreline Amphitheatre and several shops and restaurants nearby. Would definitely stay here again!
8
David
Sep 24, 2023
·
Stayed 8 nights
Overall nice stay. The property was well updated and clean. The area is walkable with shops and restaurants nearby.
Overall nice stay. The property was well updated and clean. The area is walkable with shops and restaurants nearby.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is a simple continental spread (toast, cereal, yogurt, muffins, fruit, coffee) and seen as adequate but unremarkable; occasional issues like a broken coffee machine were noted. Many guests skipped it or ate nearby.
Related guest reviews
6
Ajit
Jul 27, 2024
·
Stayed 1 night
Front desk manager was rude. Hotel room was basic but clean and adequate. Breakfast that is included is very basic, just some cereal and coffee
Front desk manager was rude. Hotel room was basic but clean and adequate. Breakfast that is included is very basic, just some cereal and coffee
10
Gabriela
Oct 17, 2024
·
Stayed 2 nights
Hotel Aria was very good. The room was clean and they offered free breakfast that was very convenient.
Hotel Aria was very good. The room was clean and they offered free breakfast that was very convenient.
10
Nancy
Aug 5, 2025
·
Stayed 1 night
For an overnight stay, this property offered a Great location, value, efficient staff and safe parking. Continental breakfast was added plus and K cups coffee machine in room.
For an overnight stay, this property offered a Great location, value, efficient staff and safe parking. Continental breakfast was added plus and K cups coffee machine in room.
8
John
Jul 16, 2024
·
Stayed 2 nights
I like this place, have stayed there a few times now. Nice staff, very clean rooms. The breakfast is nothing to write home about but it's better than nothing. I try to stay there every time work brings me to the area, its certainly a better place than several others I've tried on the same street.
I like this place, have stayed there a few times now. Nice staff, very clean rooms. The breakfast is nothing to write home about but it's better than nothing. I try to stay there every time work brings me to the area, its certainly a better place than several others I've tried on the same street.
8
Mateo
Sep 18, 2024
·
Stayed 1 night
This is more of a motel than a hotel. I was very disappointed in the breakfast offered. It’s mostly just cereal, yogurt, and bread. They also pretty much hounded me for an expected check-in time, which I thought was very strange at the time, but now that I see and know that it is a motel situation with a teller window, I guess it is somewhat consistent for the place. The room was clean and even nicely furnished.
This is more of a motel than a hotel. I was very disappointed in the breakfast offered. It’s mostly just cereal, yogurt, and bread. They also pretty much hounded me for an expected check-in time, which I thought was very strange at the time, but now that I see and know that it is a motel situation with a teller window, I guess it is somewhat consistent for the place. The room was clean and even nicely furnished.
10
Joanne
Jan 14, 2026
·
Stayed 1 night
Parking was safe. Staff were helpful. We got to breakfast a little late... and found only packaged muffins and yogurt.
Parking was safe. Staff were helpful. We got to breakfast a little late... and found only packaged muffins and yogurt.
10
Phyllis
Feb 20, 2024
·
Stayed 2 nights
Enjoyed our stay. Nice room, nice property, good location, simple but good breakfast.
Enjoyed our stay. Nice room, nice property, good location, simple but good breakfast.
8
Maulik
Apr 20, 2024
·
Stayed 3 nights
Older looking property from the outside but all the rooms have clearly been renovated. Parking can be a bit tough if it is crowded. Location is good. Staff was friendly but not very interactive. Breakfast was subpar with just some cereal and toast but it was OK. Rooms were clean. Overall, good value in the area and if you want to support local, this will give you the same basic amenities and rooms as the chain places down the street
Older looking property from the outside but all the rooms have clearly been renovated. Parking can be a bit tough if it is crowded. Location is good. Staff was friendly but not very interactive. Breakfast was subpar with just some cereal and toast but it was OK. Rooms were clean. Overall, good value in the area and if you want to support local, this will give you the same basic amenities and rooms as the chain places down the street
4
Robyn
Mar 21, 2025
·
Stayed 3 nights
This hotel appears to have undergone a major renovation and the rooms are attractive, and clean. Management are new(?) and seem overwhelmed, at times rude. They have very aggressive automated messaging, and are obsessed with times of arrival, departure and room service. Breakfast average at best, coffee machine was broken for 2 mornings. Overall, not a relaxing place to stay.
This hotel appears to have undergone a major renovation and the rooms are attractive, and clean. Management are new(?) and seem overwhelmed, at times rude. They have very aggressive automated messaging, and are obsessed with times of arrival, departure and room service. Breakfast average at best, coffee machine was broken for 2 mornings. Overall, not a relaxing place to stay.
10
Alma
Nov 11, 2024
·
Stayed 5 nights
Easy check in & out. Nice and clean hotel. They tell you at check in it is required to have the rooms cleaned daily. Rooms have a mini fridge,. Microwave & coffee maker. Breakfast bare is provided in front lobby: toast, cereal, yogurt, oatmeal, muffins, fresh fruit, juice & coffee. Stanford patients/families do get a discount if you book through the hotel directly. There is a $10 parking fee for extra cars.
Easy check in & out. Nice and clean hotel. They tell you at check in it is required to have the rooms cleaned daily. Rooms have a mini fridge,. Microwave & coffee maker. Breakfast bare is provided in front lobby: toast, cereal, yogurt, oatmeal, muffins, fresh fruit, juice & coffee. Stanford patients/families do get a discount if you book through the hotel directly. There is a $10 parking fee for extra cars.
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AI-generated summary based on recent guest reviews
4
Olivia
2 weeks ago
·
Stayed 3 nights
It is a motel not a hotel. So if you're imaging yourself checking in to a hotel, that's a mistake. Don't expect there will be receptionist there 24/7. A few things to consider: 1. Daily housekeeping is mandatory - meaning if you just want to rest in the room for a whole day, you can't. I was forced to be out for a few hours in the bay area, where I felt homeless. They advertised special packages for folks who are visiting that area because of medical reasons (e.g. Stanford Medical, nearby eye surgery center) - so if you are here for medical reasons need a room to stay, don't come. 2. When I returned to my room from mandatory cleaning - they actually left ALL the cleaning supplies on my desk. NICE! I saw detergent, dirty clothes... 3. You are required to have a smart phone download an app at the receptionist in order to unlock your room every time. They don't give you any room key. So if your room is maxing out data or memory, good luck. 4. Breakfast is included but no hot breakfast - only bread, muffin, cereals, juice and coffee. I was counting down to check out and I finally did. I would never ever go back to this place again.
It is a motel not a hotel. So if you're imaging yourself checking in to a hotel, that's a mistake. Don't expect there will be receptionist there 24/7. A few things to consider: 1. Daily housekeeping is mandatory - meaning if you just want to rest in the room for a whole day, you can't. I was forced to be out for a few hours in the bay area, where I felt homeless. They advertised special packages for folks who are visiting that area because of medical reasons (e.g. Stanford Medical, nearby eye surgery center) - so if you are here for medical reasons need a room to stay, don't come. 2. When I returned to my room from mandatory cleaning - they actually left ALL the cleaning supplies on my desk. NICE! I saw detergent, dirty clothes... 3. You are required to have a smart phone download an app at the receptionist in order to unlock your room every time. They don't give you any room key. So if your room is maxing out data or memory, good luck. 4. Breakfast is included but no hot breakfast - only bread, muffin, cereals, juice and coffee. I was counting down to check out and I finally did. I would never ever go back to this place again.
8
Michael
Aug 14, 2026
·
Stayed 1 night
This is a no-frills motel that's clean and conveniently located to have some fun (like a concert at Shoreline) or take care of some business
This is a no-frills motel that's clean and conveniently located to have some fun (like a concert at Shoreline) or take care of some business
8
Carlos
Aug 5, 2026
·
Stayed 1 night
Room was clean and in good condition. Good location, close to restaurants.
Room was clean and in good condition. Good location, close to restaurants.
8
Susan
Jul 31, 2026
·
Stayed 2 nights
The hotel room was clean and maintained well.
The hotel room was clean and maintained well.
6
Tom
Jul 29, 2026
·
Stayed 2 nights
I was charge twice the taxes which is not legal
I was charge twice the taxes which is not legal
FAQs about Hotel Aria
Is parking available at the property?
Yes, parking is available on-site. One vehicle can park for free, while there is a fee of USD 20 per night for any additional vehicle.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Does the property allow pets?
No, pets are not allowed at the property. However, service animals are exempt from this policy.
What are the standard check-in and check-out times?
Check-in starts at 3:00 PM and ends at 9:00 PM. Check-out is required by 11:00 AM. Early check-in and late check-out are available for a fee of USD 35.00, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.
Where is the property located in relation to key landmarks?
The property is situated in Old Mountain View, California, close to Santana Row Shopping Center and Westfield Valley Fair Shopping Mall. It is also near Silicon Valley and San Francisco Bay, with Stanford Stadium and Levi's Stadium nearby for events and games.
Is there a swimming pool at the property?
No, the property does not have a swimming pool.
What are the policies for guests staying with children?
Children are allowed at the property. However, the minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The property does not offer cribs or rollaway/extra beds. Extra-person charges may apply depending on the property policy.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: NO DATA
- 2026-09-17: 158.78079038749695USD
- 2026-09-18: 107.32622735644532USD
- 2026-09-19: 151.21113224472046USD
- 2026-09-20: 98.1474256085663USD
- 2026-09-21: NO DATA
- 2026-09-22: 142.20308255395508USD
- 2026-09-23: 157.47142899101257USD
- 2026-09-24: 151.73596094335937USD
- 2026-09-25: 119.3513163899994USD
- 2026-09-26: 138.0486666439438USD
- 2026-09-27: 91.67047571453858USD
- 2026-09-28: 144.5884179730072USD
- 2026-09-29: 151.0808780641327USD
- 2026-09-30: 139.58456085147859USD
- 2026-10-01: 153.3694277549591USD
- 2026-10-02: 120.83870407357789USD
- 2026-10-03: 110.34737593972778USD
- 2026-10-04: 84.9137040290146USD
- 2026-10-05: NO DATA
- 2026-10-06: 136.8511989917984USD
- 2026-10-07: 150.69013300849915USD
- 2026-10-08: 163.3097329677887USD
- 2026-10-09: 86.74742199863434USD
- 2026-10-10: 104.8066858914795USD
- 2026-10-11: 84.53980685940552USD
- 2026-10-12: 143.11848144692993USD
- 2026-10-13: 137.4567524084778USD
- 2026-10-14: 153.6331710501404USD
- 2026-10-15: 149.81946363545228USD
- 2026-10-16: 98.4796620740204USD
- 2026-10-17: 96.01221178961183USD
- 2026-10-18: 83.45818481692505USD
- 2026-10-19: 144.32115122267913USD
- 2026-10-20: 142.91976032526398USD
- 2026-10-21: 139.58456085147859USD
- 2026-10-22: 149.81946363545228USD
- 2026-10-23: 92.1369094828415USD
- 2026-10-24: 88.517927609169USD
- 2026-10-25: 96.14382988832092USD
- 2026-10-26: 139.74963865948487USD
- 2026-10-27: 141.64854492085266USD
- 2026-10-28: 138.13000337652588USD
- 2026-10-29: 149.81946363545228USD
- 2026-10-30: 89.1457933274231USD
- 2026-10-31: 141.35131568717958USD
- 2026-11-01: 107.34817244929505USD
- 2026-11-02: 108.24086560277559USD
- 2026-11-03: 108.61268192294312USD
- 2026-11-04: 103.98115696240998USD
- 2026-11-05: 113.90603940879059USD
- 2026-11-06: 113.88922649502564USD
- 2026-11-07: 106.70691235564423USD
- 2026-11-08: 133.42627818621065USD
- 2026-11-09: 109.57717312522126USD
- 2026-11-10: 108.19159843217469USD
- 2026-11-11: 112.01460846789551USD
- 2026-11-12: 113.90603940879059USD
- 2026-11-13: 113.88922649502564USD
- 2026-11-14: 107.65369885153962USD
- 2026-11-15: 106.75971172445679USD
- 2026-11-16: 109.57717312522126USD
Check-in time starts at15:00Check-in time ends at21:00Check-out time ends at11:00
Check-in must be done by someone who is at least 21 years old.
CheckIn Restrictions
Early check-in fee: USD 35.00 (subject to availability); Late check-out fee: USD 35.00 (subject to availability);
Age Requirements
Minimum age to check in is 21 years old
Pets
Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; The front desk is open daily from 6:30 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. Parking is included for 1 vehicle. A fee of USD 20 per night is charged per additional vehicle.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
Popular amenities
Parking
Non-Smoking Rooms
Dry Cleaning
Housekeeping
Designated Smoking Area
Vending Machines
General
Non-Smoking Rooms
Vending Machines
Wheelchair Accessible (Limited)
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Services
Dry Cleaning
Housekeeping
Designated Smoking Area
Self Laundry
Internet
Free Wi-Fi