Name: Extended Stay America Suites - San Jose - Mountain View
Address: 190 East El Camino Real, Mountain View, California, United States of America, Mountain View, California, US
Price range: $92–$322 per night
Rating: 7.82

What guests think

Reviews of Extended Stay America Suites - San Jose - Mountain View highlight friendly, accommodating staff and generally comfortable, clean rooms with in-room kitchens, alongside recurring concerns about highway noise, very limited grab-and-go breakfast, and parking-area safety issues.

The location is convenient for trails, major tech campuses, restaurants, and shopping, though the driveway entry from the highway can be tricky. Several reviews note maintenance issues such as appliance or AC noise and gaps under doors. Overall, expect a practical extended-stay setup with trade-offs around amenities and the immediate surroundings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is convenient for some, but several reviews report car break-ins and vandalism; the property is pet friendly.

Related guest reviews

2

Nicholas

Sep 10, 2025

·

Stayed 6 nights

The room was fine, but I have to give 1 star because my car was broken into and some of my property was stolen. The place is not safe and you can't leave your car unattended. I've stayed in a lot of places during my business travels over the past 15 years, and this is the first time this has ever happened. Be warned!

6

Lillian

Jul 23, 2025

·

Stayed 1 night

Need under door rubber sweep. Gap is large. Need shampoo and conditioner. Everything else good. Accepts cats, excellent. Very nice staff. Made me feel safe. I’ll be back!

8

Vanja

Apr 15, 2024

·

Stayed 1 night

Very helpful staff. Modest but nice accommodations. Tricky to drive into - learn the road bc turnoff is from a lane that is an on-ramp and need to do a U-turn to get back coming from other direction.

10

christine muok

Jul 15, 2024

·

Stayed 1 night

Everything was great..very clean and newly modernized, the only set back was the entrance to the hotel was too risky because it's immediately after the entrance to a highway, slowing down to enter could cause a rear end because the vehicle behind you is speeding to enter the highway while you attempt to reduce speed in order to enter through the driveway.

8

Lorraine

Jan 10, 2024

·

Clean and convenient. Beautiful walking trails. Pet friendly.

10

Mitch

Jan 30, 2025

·

Stayed 1 night

Arrived to very easy parking and the staff were very friendly and quick to check me in. The rooms are very clean and comfortable. Priced very reasonable for the area. Will definitely return

8

Jaymar

Aug 20, 2025

·

Stayed 1 night

Good staff easy access from my parking.

10

John

Oct 21, 2023

·

Stayed 1 night

Quiet, big dog-friendly (Bernese), comfy, welcoming and relaxing right in the middle of the Mountain View rat race. We would definitely stay here again.

6

Tina

Apr 9, 2024

·

Stayed 4 nights

Very sketchy area and sketchy people hanging out on parking lot. Did not feel safe. Several cars were vandalized.

8

Ray

Mar 28, 2024

·

Stayed 2 nights

I didnt like the fact that there was some cars that were vandalized.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback varies: many found rooms clean, but others reported dirty or sticky floors, pests, and odors.

Related guest reviews

10

Alan

Jun 3, 2025

·

Stayed 1 night

Clean and inexpensive. Just don't get a room on the side where the highway is. It's pretty loud. Close to a ton of great restaurants and shopping. I stay here when I work at El Camino Hospital which is about two miles away.

10

Arturo

Aug 16, 2025

·

Stayed 1 night

Very easy check in, very clean rooms and comfortable bed. Would stay here again!

2

Chienchin

Jul 9, 2024

·

Stayed 2 nights

No hot water. Cockroach in the room.

2

Michael

Sep 17, 2024

·

Stayed 1 night

Someone was doing hard drugs in the courtyard when I was looking for my room. Discovered 5 ticks crawling across the floor in various places around the bed, which I believe got in under the door which had no bottom seal. Completely unsafe location that should be closed.

2

Carmen

Jul 25, 2024

·

Stayed 1 night

Reserved a queen suite was giving a smaller room that smelt up cigarette. The person that checked us in, followed us all the way to our room until I turned around and told him we did not need any help. The room was filthy floors were sticky, and there was bugs crawling around which I did take pictures and videos of. When I tried to call the front desk had closed and couldn’t reach the front desk. I have never experienced anything like this before and I always book with Expedia and I’ve never made a complaint. Good morning I checked out. I talked to a young man which was so helpful. He allowed a refund that I still have not received yet through Expedia.

4

David

Sep 27, 2023

·

Stayed 2 nights

Floor was very dirty. Wife had black soles from walking barefoot in room. Even after scrubbing by staff the floor was still dirty. Bedside lamp did my work and was not repaired during our stay. Outside of hotel was full of trash including empty liquor bottles that had not been picked up.

2

Saul

Sep 22, 2023

·

Stayed 2 nights

No hot water and it was not clean. Floors were sticky and had an odor.

10

Karla

Aug 1, 2025

·

Stayed 1 night

Clean and quiet.

10

hitoshi

Oct 7, 2025

·

Stayed 2 nights

they are very friendly. clean room. very satisfying.

10

Andrew

Aug 19, 2025

·

Stayed 4 nights

Great deal, clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable with kitchenettes and some hardwood floors, but several warn highway-side rooms are loud; some also mention AC or appliance noise and gaps under doors.

Related guest reviews

8

Alan

Jun 9, 2025

·

Stayed 1 night

I've stayed here four or five times. Great location but try to get a room that isn't on the side of the highway. It was pretty loud. Other than that I'll keep coming back when I work in Mountain View, CA.

10

Alan

Jun 3, 2025

·

Stayed 1 night

Clean and inexpensive. Just don't get a room on the side where the highway is. It's pretty loud. Close to a ton of great restaurants and shopping. I stay here when I work at El Camino Hospital which is about two miles away.

6

mike

Aug 3, 2025

·

Stayed 4 nights

Exteremly loud freeway noise. You have to ask for shampoo. No elevator. That makes staying somewhere for an extended stay difficult. I have to lug a weeks worth of groceries upsatirs every time i stay. I allways ask for a ground floor, but sm allways denied. Staff is great though!

10

Arturo

Aug 16, 2025

·

Stayed 1 night

Very easy check in, very clean rooms and comfortable bed. Would stay here again!

10

Christopher

Dec 24, 2024

·

Stayed 1 night

We really enjoyed our stay - the clean hardwood floors in particular. The staff was very pleasant and professional. Great value for money if you need a long stay.

10

Kathy

May 30, 2025

·

Stayed 7 nights

After our home burned down in the Eaton Fire, we stayed at the Extended Stay America in Mountain View CA for weeks. The full size refrigerator and stove gave us options to make healthy food in the room. It was easy to get replacement towels, bedding etc. also, we were near trails that were appropriate for hiking and biking. Highly recommend

6

Shamsah

Dec 15, 2023

·

Stayed 2 nights

The room itself was decent. Had an issue with the shower curtain which the front desk rectified right away. The door to the room had a gap so air, bugs and noise came through.

4

Shamsah

Dec 15, 2023

·

Stayed 2 nights

I was not able to sleep and actually checked out a day early forfeiting the money spent for the second night. There was a gaping opening under the door to our room. I stuffed it with a towel, but it didn't help buffer the loud noise from the highway. In addition to that, the refrigerator made a horrible gurgling noise all night. Additionally, there was not even a bottle of water left in our room and the breakfast that they serve in nothing but sugar. Muffins and granola bars. Very dissappointing.

8

Joanna

Nov 28, 2025

·

Stayed 2 nights

My mom found the room comfortable and a good location for having her dog with her. She wasn’t greeted very well by the front desk and her room key was an issue teying to get into her room. Otherwise, she enjoyed her stay.

8

Ji-Hyeun

Sep 1, 2023

·

Stayed 2 nights

The staffs are friendly and welcoming. The room was clean and cool. The only thing I didn’t like was the ac was very loud and we woke up a few times at night by the loud noise. One other minor thing was they didn’t have any shampoo so bring your shampoo.

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Service

Many guests commend friendly, helpful staff and smooth check-ins, while others cite unmanned or unresponsive desks, poor greeting, and difficult check-in or billing resolution.

Related guest reviews

2

Elizabeth

Jul 14, 2024

·

Stayed 1 night

We arrived late at night, reception could not find our reservation even when provided with proof and confirmation number. Attempted to charge for a new reservation. After waiting for over 30 minutes for him to figure it out he said he had to go, kick us out and locked the door. Worst service we have ever received.

10

Arturo

Aug 16, 2025

·

Stayed 1 night

Very easy check in, very clean rooms and comfortable bed. Would stay here again!

4

JOE

Oct 17, 2024

·

Stayed 1 night

Breakfast? No, just prepackaged snacks. No shampoo in the room. No coffee. Desk was unmanned and no response on the phone at 6am breakfast time. Night clerk nowhere to be found.

10

Jeff

Jul 20, 2023

·

Stayed 21 nights

Staff most definitely helpful

4

Bao

Dec 1, 2024

·

Stayed 3 nights

The accommodations were fine in terms of cleanliness, however, I would not consider returning to this establishment nor would I recommend it to others. Just as most of the reviews stated, the staff members displayed a lack of professionalism and courtesy, resulting in an unpleasant experience. Calls to front desk always went unanswered. Even going into reception in-person only to find no one was there. The breakfast provided was insufficient and consisted only of snacks. The door lock was malfunctioning, the hair dryer was rusty, and the refrigerator door shelves were broken and cracked. We were required to retrieve their own kitchenette supplies from the front desk, despite information on the key card and kitchenette flyers stating that they would be delivered at request. Also had exchange dirty towels for new ones at the front desk. Complimentary shampoo was not provided in the room and had to be obtained from the reception as well. Ultimately, felt like I was doing their work for them.

10

Mitch

Jan 30, 2025

·

Stayed 1 night

Arrived to very easy parking and the staff were very friendly and quick to check me in. The rooms are very clean and comfortable. Priced very reasonable for the area. Will definitely return

8

Jeff

Sep 14, 2023

·

Stayed 14 nights

Entire staff always helpful

2

Carmen

Jul 25, 2024

·

Stayed 1 night

Reserved a queen suite was giving a smaller room that smelt up cigarette. The person that checked us in, followed us all the way to our room until I turned around and told him we did not need any help. The room was filthy floors were sticky, and there was bugs crawling around which I did take pictures and videos of. When I tried to call the front desk had closed and couldn’t reach the front desk. I have never experienced anything like this before and I always book with Expedia and I’ve never made a complaint. Good morning I checked out. I talked to a young man which was so helpful. He allowed a refund that I still have not received yet through Expedia.

10

GEORGE

Dec 8, 2025

·

Stayed 1 night

You have a 5star employee, Gorob (sp?). He's helped my wife and I over the years with enthusiasm and helpful suggestions. Always smiling, too. He recognizes us as soon as we walk through the reception doors.

10

GEORGE

Jun 28, 2025

·

Stayed 2 nights

The check in staff help me find a room with 2 beds which didn't show available on Hotels.com.

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AI-generated summary based on recent guest reviews

Location

Convenient to nearby trails, major tech campuses, restaurants, shopping, and the freeway; however, some note a tricky driveway and highway noise, and some felt the area was unsafe.

Related guest reviews

8

Alan

Jun 9, 2025

·

Stayed 1 night

I've stayed here four or five times. Great location but try to get a room that isn't on the side of the highway. It was pretty loud. Other than that I'll keep coming back when I work in Mountain View, CA.

10

Alan

Jun 3, 2025

·

Stayed 1 night

Clean and inexpensive. Just don't get a room on the side where the highway is. It's pretty loud. Close to a ton of great restaurants and shopping. I stay here when I work at El Camino Hospital which is about two miles away.

10

Barbara

Jul 5, 2024

·

Stayed 1 night

Wonderful place, clean, helpful staff, good area. Only problem is the noise from the freeway, so bring earplugs.

8

Vanja

Apr 15, 2024

·

Stayed 1 night

Very helpful staff. Modest but nice accommodations. Tricky to drive into - learn the road bc turnoff is from a lane that is an on-ramp and need to do a U-turn to get back coming from other direction.

10

christine muok

Jul 15, 2024

·

Stayed 1 night

Everything was great..very clean and newly modernized, the only set back was the entrance to the hotel was too risky because it's immediately after the entrance to a highway, slowing down to enter could cause a rear end because the vehicle behind you is speeding to enter the highway while you attempt to reduce speed in order to enter through the driveway.

2

Michael

Sep 17, 2024

·

Stayed 1 night

Someone was doing hard drugs in the courtyard when I was looking for my room. Discovered 5 ticks crawling across the floor in various places around the bed, which I believe got in under the door which had no bottom seal. Completely unsafe location that should be closed.

10

Kathy

May 30, 2025

·

Stayed 7 nights

After our home burned down in the Eaton Fire, we stayed at the Extended Stay America in Mountain View CA for weeks. The full size refrigerator and stove gave us options to make healthy food in the room. It was easy to get replacement towels, bedding etc. also, we were near trails that were appropriate for hiking and biking. Highly recommend

10

Duyen

Jul 26, 2024

·

Stayed 2 nights

Staff was very nice. Great for the price and right by the freeway.

8

Sachin

May 22, 2025

·

Stayed 3 nights

The Stevens Creek Trail is right outside the hotel and you can walk that to major tech company campuses like Google or Microsoft through the woods!

6

Tina

Apr 9, 2024

·

Stayed 4 nights

Very sketchy area and sketchy people hanging out on parking lot. Did not feel safe. Several cars were vandalized.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is very limited—typically coffee and packaged snacks—with several guests disappointed by the lack of hot or protein options and a mismatch with expectations.

Related guest reviews

6

Richard

Apr 30, 2025

·

Stayed 4 nights

Okay for 1 night but there are better places for multiple night stays. Blankets/sheets were limited. Hotel advertised having breakfast but it was coffee and grab and go food. Not bad but not what I was expecting from what was advertised

8

Gilbert

Jul 12, 2024

·

Stayed 1 night

Good value, room quiet despite being near highway which was loud once outside. "Breakfast" just packaged snack, no milk/juice/fruit/cereal or hot options.

6

Joy

Jul 29, 2024

·

Stayed 4 nights

Limited breakfast and bathroom necessities

10

Newton

Feb 14, 2025

·

Stayed 1 night

Coffee maker should be at the room with consumables.

4

JOE

Oct 17, 2024

·

Stayed 1 night

Breakfast? No, just prepackaged snacks. No shampoo in the room. No coffee. Desk was unmanned and no response on the phone at 6am breakfast time. Night clerk nowhere to be found.

8

Per-Åke

Nov 5, 2025

·

Stayed 4 nights

Room and equipment and location: perfect. Breakfast: Only coffee and two kinds of muffins -- poor.

4

Bao

Dec 1, 2024

·

Stayed 3 nights

The accommodations were fine in terms of cleanliness, however, I would not consider returning to this establishment nor would I recommend it to others. Just as most of the reviews stated, the staff members displayed a lack of professionalism and courtesy, resulting in an unpleasant experience. Calls to front desk always went unanswered. Even going into reception in-person only to find no one was there. The breakfast provided was insufficient and consisted only of snacks. The door lock was malfunctioning, the hair dryer was rusty, and the refrigerator door shelves were broken and cracked. We were required to retrieve their own kitchenette supplies from the front desk, despite information on the key card and kitchenette flyers stating that they would be delivered at request. Also had exchange dirty towels for new ones at the front desk. Complimentary shampoo was not provided in the room and had to be obtained from the reception as well. Ultimately, felt like I was doing their work for them.

10

Tina

Aug 2, 2025

·

Stayed 2 nights

Only two complaints. The breakfast options were pretty terrible, some protein options need to be added (greek yogurt, hard boiled eggs). Will the small kitchen was great, there was a sign that said please option windows while cooking, however the window had a metal block that would not allow opening, so the door had to be propped open.

6

Linda

Sep 10, 2024

·

Stayed 2 nights

breakfast can be better. Not too many choices. Room should have shampoo & conditioner.

4

Shamsah

Dec 15, 2023

·

Stayed 2 nights

I was not able to sleep and actually checked out a day early forfeiting the money spent for the second night. There was a gaping opening under the door to our room. I stuffed it with a towel, but it didn't help buffer the loud noise from the highway. In addition to that, the refrigerator made a horrible gurgling noise all night. Additionally, there was not even a bottle of water left in our room and the breakfast that they serve in nothing but sugar. Muffins and granola bars. Very dissappointing.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$119
February	$175
March	$142
April	$124
May	$139
June	$204
July	$140
August	$119
September	$132
October	$125
November	$112
December	$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $322	17 $207	18 $107	19 $109
20 $97	21 $137	22 $152	23 $165	24 $131	25 $105	26 $122
27 $105	28 $146	29 $162	30 $150

Su	Mo	Tu	We	Th	Fr	Sa
				1 $116	2 $101	3 $114
4 $104	5 $119	6 $155	7 $172	8 $127	9 $106	10 $116
11 $114	12 $147	13 $185	14 $175	15 $122	16 $107	17 $103
18 $105	19 $130	20 $146	21 $136	22 $109	23 $98	24 $99
25 $105	26 $120	27 $154	28 $160	29 $114	30 $92	31 $92

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Monthly average prices

About this property

Location

Room options

Deluxe Studio

Standard Studio, 2 Double Beds, Refrigerator & Microwave

Studio, 1 Queen Bed

Studio, 1 Queen Bed, Accessible (Hearing Accessible)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Suites - San Jose - Mountain View

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