Is parking available at the property?

Free self-parking is available on-site.

Does the property allow pets?

Pets are allowed with a fee of USD 50.00 per pet, per stay, with a maximum charge of USD 50.00 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 10:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers features such as wheelchair-accessible parking, limited wheelchair accessibility, elevator access, and a wheelchair-accessible pool. There are also visual alarms in hallways and a stair-free path to the entrance.

What is the location of the hotel in relation to key landmarks?

The hotel is located 15.2 miles from Lake Superior and 19.1 miles from Potato River Falls. It is also 20.3 miles from Big Powderhorn Mountain Resort and 23.5 miles from Copper Falls State Park. Nearby attractions include Weber Lake (0.1 miles) and Whitecap Mountains (0.3 miles).

Does the property have a swimming pool?

Yes, the hotel features an indoor pool and a hot tub, available for guests to enjoy.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not provided.

Whitecap Mountains Resort

What guests think

At Whitecap Mountains Resort, travelers highlight friendly staff, a scenic, quiet setting near Weber Lake, and a large pool and hot tub, while noting off‑season dining closures and occasional maintenance or cleanliness issues.

Several reviews cite small showers, dim lighting, and spotty Wi‑Fi with streaming‑only TV. The remote setting brings lake and waterfall access and ATV or ski appeal, but nearby dining and services can be a drive. Overall, expect a friendly, rustic lodge stay with great views and seasonal operations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large indoor pool and hot tub are a highlight, though guests report occasional closures, cold water, limited towels, and sparse seating. The on-site restaurant/bar can be good when open, but hours are limited or closed midweek/off season.

Related guest reviews

6

Kim

8 Aug 2025

·

Stayed 1 night

An older worn property. 6 chairs, no tables, no chaise lounge in pool area. No pool towels, no monitoring of babies in hot tub...so hot and unhealthy for baby.

8

Linda

18 Aug 2025

·

Stayed 1 night

This snow-ski property is quiet and beautiful in the summer. However, there’s a lot of unmet opportunity to make the green space and beautiful lake view an added amenity for Guests. I just wanted to be outside so although there were picnic tables, some nice chairs or loungers and some landscaping would do wonders to enhance their property. Lots of cigarette butts outside the 2 front entrances; that’s always a shame to see. And it’s gross. We didn’t notice any canisters for butts. We didn’t use the pool or hot tub, but several people seemed to be enjoying both. There was no food option on site as the restaurant was closed. Town was about 20 minutes away, so plan accordingly if you need snacks/food. Overall, we enjoyed this stay for a quiet and affordable portion of our northern WI trip.

10

Michael

28 Jul 2025

·

Stayed 2 nights

It was great to have a quiet getaway without the constant buzz of nearby highways. The hotel is very well built so you don't hear the TV noise from next-door rooms. The pool was massive with a separate super large hot tub. I'll remember to bring my swimsuit next visit. Mike

8

Stephanie

14 Aug 2025

·

Stayed 2 nights

Easy to find. Very quiet. Loved the pool and jacuzzi.

6

Scott

5 Oct 2025

·

Stayed 1 night

It was very disappointing to find out we couldn't use the pool/hot tub when we arrived because it was rented out. I assume that we have "rented" the pool as customers of the hotel. The toilet ran all night and there was sand or dirt on the bedspread. Nothing overly terrible, but difficult to leave a great review.

8

Paulette

20 Aug 2024

·

Stayed 2 nights

Liked that we were able to use fire pit. Very clean rooms. Pool could of been open earlier and a little later, but pool hot tub were excellent

10

Julie

8 Oct 2024

·

Stayed 2 nights

We enjoyed the pool and hot tub

4

Barry

11 Oct 2025

·

Stayed 1 night

Stayed at this rural ski lodge at off season to look for fall colors. Bed was comfortable, room was large. Hot tub was not very hot. There is no breakfast except on weekends for a charge (Friday morning). There was not a nearby town with breakfast that we knew of. The tv was streaming so you had to pay to view the Brewers playoff game. There is a $25 resort fee during non ski season. Very noisy (4 wheeler rally group stayed there). There were no tissues (have seasonal allergies) so that was inconvenient. Attendant staff was friendly (tried to find Brewer game for free…no luck). Expensive for off season. Would definitely not recommend.

6

Lindi

11 Aug 2025

·

Stayed 2 nights

The pool/hot tub area are big, would have been nice to have a table or two in there along with towels. Rooms were nice, restaurant staff was inadequate, ordered food and never received it after waiting 45 minutes.

6

Joe

21 Jul 2024

·

Stayed 1 night

Beautiful locations and building. We arrived at 9 pm. The pool closed at 9:30 and opens at 10. We booked this hotel to swim and were not able to. They could have been a little flexible.

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Cleanliness

Many guests found rooms and common areas clean, but several reported ants or spiders, dirty or green pool water, and occasional unclean linens. Overall cleanliness feels inconsistent.

Related guest reviews

2

Cecelia

18 Aug 2024

·

Stayed 2 nights

We didn't stay the night. We walked into the room and there were flying ants all over the counter and floor. Spiders all over the closet. And a colony of ants in the corner. We also found crumbs and hair under the blankets. I'm hoping that they washed but I could believe that they didn't. The lighting in the room was bad. Pool was green with debris in it. The entire place is nothing like the pictures. The front desk person was nice. Forgot to take pictures. We didn't want to stay in there any longer than we had to.

10

Julie

2 Sept 2025

·

Stayed 1 night

The front desk people were very nice and friendly. Clean room and property.

2

Marla

5 Sept 2024

·

Stayed 3 nights

There were ZERO amenities for their customers. No coffee, no breakfast when the nearest restaurants were over 10 miles away. The hotel restaurant was closed. We had to ask for towels, a hairdryer ( which they claimed they had none and I had to dry my hair with the room space heater), spiders EVERYWHERE in the room. Fridge didn’t run properly, the bathtub didn’t drain properly and every time we went to the front desk, no one was around. This place is a DISASTER! We will never ever stay here again.

6

Scott

5 Oct 2025

·

Stayed 1 night

It was very disappointing to find out we couldn't use the pool/hot tub when we arrived because it was rented out. I assume that we have "rented" the pool as customers of the hotel. The toilet ran all night and there was sand or dirt on the bedspread. Nothing overly terrible, but difficult to leave a great review.

10

Anna

16 Oct 2024

·

Stayed 3 nights

One of the most cleanest resorts I’ve ever seen! Nice people. Beautiful nature! Huge swimming pool.

6

Crystal

20 Jan 2025

·

Stayed 2 nights

We thought we would try this place out but for a weekend but most likely not return. The pool and hot tub tiles and area around looked pretty nasty, food at the restaurant was overpriced (paid $24 for 5 scrambled eggs, no kids menu and subpar food), room had lots of minor inconveniences (both tubs wouldn't close to take baths, fridge handle kept falling off, very outdated) but staff was super friendly.

2

Pam

5 Oct 2024

·

Stayed 1 night

Don’t be fooled by the pics—this resort is old, musty, understaffed, and lacking conveniences

10

Ross

7 Sept 2024

·

Stayed 1 night

Extremely friendly staff. Clean comfortable beds.

10

Dawn

10 Aug 2025

·

Stayed 1 night

Very quiet. Out of the way. Clean and confortable.

10

John

22 Jul 2024

·

Stayed 2 nights

Clean rooms. Excellent renovation. Very nice staff. Was there in the summer. Inwould recommend this to anyone

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Rooms

Rooms range from spacious and comfortable to dated or dim, with very small bathrooms or tiny showers mentioned frequently. Wi‑Fi can be spotty and TVs rely on streaming, and minor maintenance issues appear in some rooms.

Related guest reviews

4

Teresa

10 Aug 2024

·

Stayed 1 night

Restaurant and bar are only open on weekends, which was not disclosed upon booking. Noise from room above, footsteps and barking dog, was annoying. Likely a structural issue, not inconsiderate guests. TV was Roku service (vs cable or satellite), so channels are limited. No blackout shade, just horizontal blinds, so not really private or darkening window treatments.

8

Gary

15 Aug 2025

·

Stayed 1 night

Very nice place to stay. Room was very nice and comfortable. Great scenery!

6

Kevin

11 Oct 2025

·

Stayed 1 night

The beds were not comfortable, small bathroom & small sink area.

8

Dawn

17 Aug 2025

·

Stayed 1 night

The bathroom was very small and the wifi didn’t work inside the room. No phone in the room. Staff was very helpful and friendly and the food was tasty.

8

DAVID

17 Aug 2025

·

Stayed 3 nights

The room was smaller than expected, room was dark (the day, desk pern rounded up an extra light) TV reception not so good, WIFI was spotty. The food was good when available, Denali made a cheese pizza (her first try!) for us when getting back to the hotel late. She was great, give her a raise! There were some shortcomings, but we would stay there again, hope to be back that way in a couple years. 🙂

10

Crystal

9 Jul 2025

·

Stayed 3 nights

We loved our stay at Whitecap Mountain Resort. Area was beautiful. Staff were wonderful. We had a great time! Only negative was the tiny shower. But it did the job. :)

8

Terra

29 Jun 2025

·

Stayed 1 night

Nice area, clean, quick check in, large room, stupidly tiny shower.

4

Barry

11 Oct 2025

·

Stayed 1 night

Stayed at this rural ski lodge at off season to look for fall colors. Bed was comfortable, room was large. Hot tub was not very hot. There is no breakfast except on weekends for a charge (Friday morning). There was not a nearby town with breakfast that we knew of. The tv was streaming so you had to pay to view the Brewers playoff game. There is a $25 resort fee during non ski season. Very noisy (4 wheeler rally group stayed there). There were no tissues (have seasonal allergies) so that was inconvenient. Attendant staff was friendly (tried to find Brewer game for free…no luck). Expensive for off season. Would definitely not recommend.

8

Doug

6 Oct 2024

·

Stayed 2 nights

The room was spacious and clean. The beds were comfortable and the staff was friendly. My only complaints are that the pool was very cold (I couldn’t even swim in it) the walls were paper thin (I could hear every word from next door) and you had to use your own streaming services in order to watch TV.

8

Janice

28 Jul 2025

·

Stayed 1 night

The room was large. We were able to use the internet without a problem.

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Service

Service is widely praised as friendly, helpful, and accommodating, with upgrades and quick problem-solving noted. Occasional lapses include slow restaurant service or staff being unavailable.

Related guest reviews

10

J. Keith

26 May 2025

·

Stayed 1 night

The staff was amazing! We arrived very late and were upgraded without request. The king suite was huge and very clean with a great view of the lake and lift. The desk staff was friendly and professional.

10

Robert

3 Sept 2025

·

Stayed 1 night

This was our first time staying here. We will be back! The resort had a lot of opportunities to do things. We really enjoyed the evening campfire. The resort was clean. We appreciated the bar / restaurant. Above all, the staff that worked there, very nice and professional!

8

Steven

6 Sept 2025

·

Stayed 1 night

Very nice staff. Nice area.

10

Todd

2 Sept 2025

·

Stayed 2 nights

Staff was friendly and helpful if you had question about the area

10

Brian

1 Sept 2025

·

Stayed 1 night

Staff was helpful.

10

Sophia

27 Jul 2025

·

Stayed 3 nights

The resort was very accommodating to some last minute booking changes we needed and the staff was very friendly and helpful

10

Paige

8 Sept 2025

·

Stayed 1 night

Everyone was wonderful, very helpful,

6

Lindi

11 Aug 2025

·

Stayed 2 nights

The pool/hot tub area are big, would have been nice to have a table or two in there along with towels. Rooms were nice, restaurant staff was inadequate, ordered food and never received it after waiting 45 minutes.

4

Catherine

10 Oct 2025

·

Stayed 1 night

Staff was unavailable when we discovered that items were missing from our room. No food options were available as advertised.

10

Gwendolyn

5 Oct 2024

·

Stayed 1 night

My stay at White Cap mountain resort was nothing short of amazing! The scenery there is absolutely breathtaking. The staff was super friendly. From the gentleman that checked me in and gave me all the waterfall brochures that I made sure to visit, to the young new bartender that had an amazing personality. He was very engaging and knew how to keep a conversation going, to the front desk girl who was super sweet and helpful. I was looking forward to taking a bath after a day of hiking. The stopper on the bathtub was not working properly and would not keep water. They upgraded my room without hesitation. I only wish I could have stayed longer!

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AI-generated summary based on recent guest reviews

Location

Remote, wooded location with scenic lake and waterfall views, quiet atmosphere, and access to skiing and ATV trails. Dining and shops are a drive away, so planning ahead helps.

Related guest reviews

8

Fritz

23 Aug 2024

·

Stayed 1 night

Off season room rate was very reasonable. It's off the beaten path, but unique and worth the drive.

8

Linda

18 Aug 2025

·

Stayed 1 night

This snow-ski property is quiet and beautiful in the summer. However, there’s a lot of unmet opportunity to make the green space and beautiful lake view an added amenity for Guests. I just wanted to be outside so although there were picnic tables, some nice chairs or loungers and some landscaping would do wonders to enhance their property. Lots of cigarette butts outside the 2 front entrances; that’s always a shame to see. And it’s gross. We didn’t notice any canisters for butts. We didn’t use the pool or hot tub, but several people seemed to be enjoying both. There was no food option on site as the restaurant was closed. Town was about 20 minutes away, so plan accordingly if you need snacks/food. Overall, we enjoyed this stay for a quiet and affordable portion of our northern WI trip.

8

Kevin

20 Jul 2025

·

Stayed 1 night

Off the beaten path. Friendly staff. Great theme for skiing. Wish they had bigger showers.

10

Alec

20 Jul 2025

·

Stayed 1 night

Comfortable bed and great location. Staff was very helpful and friendly.

10

Todd

12 Oct 2024

·

Stayed 2 nights

Central location to all atv trails

8

Darlene

1 Oct 2025

·

Stayed 1 night

We stayed overnight in September. I could imagine returning during ski season when all facilities would be up and running. Beautiful surrounding area. Nice location and facility.

8

Daniel

26 Aug 2024

·

Stayed 1 night

Nice location, good views

10

Elizabeth

24 Jul 2024

·

Stayed 1 night

Beautiful setting in the woods. Ski resort in the summer had lots to offer for hiking and other family activities.

8

Kelly

27 Sept 2025

·

Stayed 1 night

Beautiful to visit in the fall!

10

Ken

30 Sept 2025

·

Stayed 3 nights

Beautiful lake view and fall colors

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AI-generated summary based on recent guest reviews

Dining

Food quality gets frequent praise (pizza and Friday fish), but on-site options can be limited or closed on some days and there is no regular breakfast. Some guests noted slow service or high prices for basics.

Related guest reviews

6

alex

1 Jul 2024

·

Stayed 1 night

Restaraunt was closed and there are no close breakfast options. "Cafe" charged 4.50 for a regular cup of black coffee. I bet its nice during the ski season, but the summer is a season too.

4

Teresa

10 Aug 2024

·

Stayed 1 night

Restaurant and bar are only open on weekends, which was not disclosed upon booking. Noise from room above, footsteps and barking dog, was annoying. Likely a structural issue, not inconsiderate guests. TV was Roku service (vs cable or satellite), so channels are limited. No blackout shade, just horizontal blinds, so not really private or darkening window treatments.

8

Linda

18 Aug 2025

·

Stayed 1 night

This snow-ski property is quiet and beautiful in the summer. However, there’s a lot of unmet opportunity to make the green space and beautiful lake view an added amenity for Guests. I just wanted to be outside so although there were picnic tables, some nice chairs or loungers and some landscaping would do wonders to enhance their property. Lots of cigarette butts outside the 2 front entrances; that’s always a shame to see. And it’s gross. We didn’t notice any canisters for butts. We didn’t use the pool or hot tub, but several people seemed to be enjoying both. There was no food option on site as the restaurant was closed. Town was about 20 minutes away, so plan accordingly if you need snacks/food. Overall, we enjoyed this stay for a quiet and affordable portion of our northern WI trip.

10

Kymm

1 Sept 2024

·

Stayed 2 nights

It was clean, the beds were comfortable, staff were friendly, and the restaurant had good food especially the Friday fish meal.

8

DAVID

17 Aug 2025

·

Stayed 3 nights

The room was smaller than expected, room was dark (the day, desk pern rounded up an extra light) TV reception not so good, WIFI was spotty. The food was good when available, Denali made a cheese pizza (her first try!) for us when getting back to the hotel late. She was great, give her a raise! There were some shortcomings, but we would stay there again, hope to be back that way in a couple years. 🙂

4

Barry

11 Oct 2025

·

Stayed 1 night

Stayed at this rural ski lodge at off season to look for fall colors. Bed was comfortable, room was large. Hot tub was not very hot. There is no breakfast except on weekends for a charge (Friday morning). There was not a nearby town with breakfast that we knew of. The tv was streaming so you had to pay to view the Brewers playoff game. There is a $25 resort fee during non ski season. Very noisy (4 wheeler rally group stayed there). There were no tissues (have seasonal allergies) so that was inconvenient. Attendant staff was friendly (tried to find Brewer game for free…no luck). Expensive for off season. Would definitely not recommend.

8

mere

11 Jul 2025

·

Stayed 5 nights

Nice place to stay in Upson. Near Lake Superior but out of the city. We were able to travel to many beaches and waterfalls. the resort is not as busy in the summer so the restaurant and lounge were closed three of our nights there which was unfortunate since there were not many other options close for dining. The early morning front desk employee I did not get his name but he was pleasant and helpful with all our needs and Danali in the restaurant/ lounge was very helpful and fun to get to chat with. We would stay here again if we are in the area. The only other suggestion to the hotel would to be to have fans on hand we stayed in a room with multi levels and the upstairs had no air conditioning. It made for a stuffy long night a few of the days when the weather was a little warmer with no winds.

10

Jim

28 May 2024

·

Stayed 2 nights

Staff was great and helpfull ,the food in the restaurant was great big portions at a reasonable price. Bartender was freindly .the rooms were clean and updated its a nice quit summer getaway

4

Catherine

10 Oct 2025

·

Stayed 1 night

Staff was unavailable when we discovered that items were missing from our room. No food options were available as advertised.

10

Janely

27 May 2024

·

Stayed 1 night

Serivce was exceptional! Great front desk service! Food is amazing good! We ordered pizzas and they are one of the best pizzas ive tried! Coming back forsure!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $122	10 $123	11 $122	12 $124	13 $157	14 $158
15 $158	16 $163	17 $162	18 $160	19 $163	20 $157	21 $163
22 $162	23 $162	24 $162	25 $162	26 $162	27 $157	28 $162
29 $162	30 $163

Su	Mo	Tu	We	Th	Fr	Sa
		1 $186	2 $185	3 $188	4 $185	5 $190
6 $185	7 $188	8 $200	9 $211	10 $193	11 $202	12 $201
13 $211	14 $204	15 $205	16 $193	17 $255	18 $263	19 $244
20 $205	21 $204	22 $193	23 $199	24 $202	25 $207	26 $202
27 $196	28	29	30	31

Whitecap Mountains Resort

About this property

Location

Room options

Family Suite, Kitchenette

Family Suite, Lake View

Family Suite

Deluxe Double Room, 2 Queen Beds

Comfort Suite, Jetted Tub

Deluxe Single Room, 1 King Bed

Premium Double Room, 2 Queen Beds

Deluxe Single Room, 1 Queen Bed

Deluxe Room

Guest reviews of Whitecap Mountains Resort

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Whitecap Mountains Resort

Prices for upcoming dates