Quality Inn Airport East

Check in girl very friendly great customer service. First got assigned 121 bur AC didn't work. Moved us to 123 and found a dead cockroach in the room under the safe. Also foundold spots on the bathroom ceiling. Beds were comfy. Alarm went off and didn't stop for about 4 ish hours. Lastly, breakfast was nothing but waffles and milk or juice or coffee

Overall stay was not the best. Property is really run down and not kept. Many amenities were either old or damaged, and not clean. Room was not prepared well, stained and damaged bedding, dirty floor and dilapidated light fixtures. Countertops were not wiped down and curtains were broken and dirty. Outside was a mess, with trash carts out and trash laying around. Will not be staying here ever again or in this area.

Have never done a review. Bad ..... , no fridge, well it was there but just for looks, asked for one for 2 days .food was picked up before the closing time , ran out of water, water wouldn't drain in the sink, non smoking area smell like weed night and day. The securety chain was all loose. There just for looks too. There was no quality in this Qualifying Inn .

Sheets and blankets was not clean, the smoke alarm wasn’t even installed, tv control didn’t work, restroom ceiling had mold, all walls were peeling off, door handle was broken and restroom door handle didn’t lock. The people next door were fighting all night, and you can hear everything from people passing on hallways. Only good thing was the location next to freeway and close to almost everything.

Oh where to begin… The first room I was given was infested with cockroaches. Then the person who checked me in didn’t register me properly and I had a maintenance worker unlock my door while I was sleeping (I work nights) telling me I wasn’t supposed to be in the room. I politely explained the situation and they left. 30 minutes later a woman pounded on my door and very rudely told me I needed to get dressed and go to the office to talk to the manager. I asked her “why are you acting like I did something wrong here” to which she replied “I’m doing you a courtesy so we don’t call the police”… I arrive at the office and proceed to go through an inquisition regarding who I am and what I’m doing in that room. I kept my cool and explained my situation and showed them my reservation and key. They were still skeptical. After about 5 minutes they found me in their system and said “you’re good”… that was it, no apologies, nothing. If you like being treated like a criminal, this is the place for you!