Hawthorn Extended Stay by Wyndham El Paso

The free airport shuttle is frequently praised and convenient, though a few note limited service very early. Pool and hot tub receive mixed feedback—sometimes enjoyable but often dirty or closed—and some facilities (laundry, elevators) show age or partial outages.

Cleanliness is inconsistent: many mention dirty or stained carpets, odors, hair, rust, and occasional mold, while others say their rooms were clean. Hallways and some public areas are often described as worn or not well kept.

Rooms tend to be small and very dated, with recurring issues like noisy or weak AC, inconsistent hot water, and worn or broken fixtures; some guests noted comfortable beds. TVs in some rooms are older or unreliable.

Staff are frequently described as friendly, helpful, and accommodating—including shuttle drivers and early check-in—though several reviews report rude or unresponsive front desk interactions and uneven housekeeping.

Very convenient to the airport and walkable to restaurants and shopping; several guests highlight easy parking. A few felt the surrounding area was less appealing, but proximity and access are the main draws.

Breakfast often receives praise for variety and hot options, though some guests found items cold, overcooked, or slowly replenished. Several reviews note simple complimentary evening socials with food and drinks on select weekdays.