Candlewood Suites Jackson by IHG
US$114
/ night
Avg. for September
Select dates to see prices and availability
US$114
/ night
Avg. for September
Monthly average prices
Nightly prices at Candlewood Suites Jackson by IHG average US$94 in the cheapest month (December) and US$125 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$95 |
| February | US$110 |
| March | US$107 |
| April | US$108 |
| May | US$109 |
| June | US$118 |
| July | US$124 |
| August | US$108 |
| September | US$114 |
| October | US$125 |
| November | US$100 |
| December | US$94 |
J
F
M
A
M
J
J
A
Sept · US$114
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D
Most expensive: October (~US$125)
Cheapest: December (~US$94)
About this property
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features gift shops/newsstands and a banquet hall.
Amenities
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features gift shops/newsstands and a banquet hall.
Business amenities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Rooms
Stay in one of 86 guestrooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Location
Located in Jackson, Candlewood Suites Jackson by IHG is within a 15-minute drive of Tanger Outlets and Veterans Memorial Park "The Flame". This hotel is 8.8 mi (14.2 km) from Butts County Courthouse and 9.3 mi (15 km) from High Falls Water Park.
What's nearby
Tanger Outlets(8 Miles)
Butts County Courthouse(8.8 Miles)
High Falls Water Park(9.3 Miles)
Sylvan Grove Hospital(9.3 Miles)
Buster Dukes Baseball Complex(10.1 Miles)
Veterans Memorial Park "The Flame"(10.1 Miles)
Hawkes Library(10.7 Miles)
Griffin City Hall(10.7 Miles)
High Falls State Park(11.3 Miles)
Camp stephens(11.4 Miles)
WellStar Spalding Regional Hospital(11.5 Miles)
Camp Stevens Park(11.5 Miles)
Camp Stephen's Park(11.5 Miles)
Airport Road Park(11.8 Miles)
Hickory Hill Golf Course(12 Miles)
Hartsfield-Jackson Atlanta International Airport (ATL)(39.5 Miles)
Atlanta, GA (FTY-Fulton County)(51.2 Miles)
Atlanta, GA (PDK-DeKalb-Peachtree)(55.5 Miles)
Parking
Swimming pool
Non-smoking rooms
Business centre
Banquet facilities
Pool outdoor
Location
112 Hospitality Drive, Jackson, Georgia, United States of America
Tanger Outlets (8 Miles)
Butts County Courthouse (8.8 Miles)
High Falls Water Park (9.3 Miles)
Sylvan Grove Hospital (9.3 Miles)
Buster Dukes Baseball Complex (10.1 Miles)
Veterans Memorial Park "The Flame" (10.1 Miles)
Room options
1
Studio Suite, 1 King Bed, Mobility Accessible (Communications)
Room details
1 Extra-Large Double Bed
Sleeps 2
352 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Premium Suite
Room details
1 Single Bed
Sleeps 2
580 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Studio Suite, 1 King Bed (Walk-In Shower)
Room details
1 Extra-Large Double Bed
Sleeps 2
318 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Studio Suite, 2 Queen Beds (Bath Shower Combination)
Room details
2 Large Double Beds
Sleeps 4
365 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Standard Suite
Room details
1 Single Bed
Sleeps 2
318 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Studio Suite, 1 King Bed, Accessible Bathtub (Communication, Mobility)
Room details
1 Extra-Large Double Bed
Sleeps 2
352 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Suite, 1 Bedroom
Room details
1 Extra-Large Double Bed
Sleeps 4
580 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Studio Suite, 1 King Bed (Bath Shower Combination)
Room details
1 Extra-Large Double Bed
Sleeps 2
318 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
9.1
Superb
Based on 350 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, travellers praise Candlewood Suites Jackson for very clean, comfortable, and spacious suites with in‑room kitchens and friendly, accommodating staff, while a smaller number mention noise from the nearby interstate and occasional maintenance concerns.
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What guests think
Across many reviews, travellers praise Candlewood Suites Jackson for very clean, comfortable, and spacious suites with in‑room kitchens and friendly, accommodating staff, while a smaller number mention noise from the nearby interstate and occasional maintenance concerns.
The location right off the interstate is convenient for stopovers and near basic dining and shopping, though late‑night food choices are limited. Many appreciate pet‑friendly policies and the quiet halls, but some report fridge problems, housekeeping lapses, billing surprises, or being given a different room type. Expect a modern extended‑stay stop with practical amenities and a simple, comfortable stay.
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AI-generated summary based on recent guest reviews
Facilities
Reviews mention a small on‑site pantry/‘Cupboard’ and an outdoor seating area, with one noting free laundry; the property is pet‑friendly. Parking felt safe to some, while others cited dark or limited spaces.
Related guest reviews
8
Debbie
11 Nov 2025
·
Stayed 2 nights
They were very accommodating for my pet and all those there was something little little issue with my room they right away gave me another one great place to stay
They were very accommodating for my pet and all those there was something little little issue with my room they right away gave me another one great place to stay
10
Ian
12 Sept 2024
·
Stayed 1 night
Checking the guy was very pleasant and courteous. The room was exceptionally clean and the beds was comfortable. Checking out was just as pleasant. The gentleman and ladies were all friendly and pleasant.We were here on business and did not get a chance to enjoy the pool or BBQ area but if I had to stay at an hotel this would definitely be my first choice, especially the comfort for the price. I highly recommend this hotel.
Checking the guy was very pleasant and courteous. The room was exceptionally clean and the beds was comfortable. Checking out was just as pleasant. The gentleman and ladies were all friendly and pleasant.We were here on business and did not get a chance to enjoy the pool or BBQ area but if I had to stay at an hotel this would definitely be my first choice, especially the comfort for the price. I highly recommend this hotel.
10
Tina
9 Nov 2024
·
Stayed 2 nights
Front desk staff very friendly, room was great, nice and clean as well as the rest of the hotel! There is a nice outdoor seating area that we enjoyed at night!! If in the area again would definition stay here!! Shopping and food options close by!!
Front desk staff very friendly, room was great, nice and clean as well as the rest of the hotel! There is a nice outdoor seating area that we enjoyed at night!! If in the area again would definition stay here!! Shopping and food options close by!!
10
Ramona
30 Nov 2025
·
Stayed 4 nights
This is a first time staying at Candlewood Suites-Jackson. It's worth a return trip. The hotel is pet friendly, the staff is incredibly courteous, there are several unexpected amenities including a free laundry, and the hotel is near several great restaurants. It's convenient to several shopping options. And, the space was clean, had a kitchenette, and spacious bathroom! Loved it!
This is a first time staying at Candlewood Suites-Jackson. It's worth a return trip. The hotel is pet friendly, the staff is incredibly courteous, there are several unexpected amenities including a free laundry, and the hotel is near several great restaurants. It's convenient to several shopping options. And, the space was clean, had a kitchenette, and spacious bathroom! Loved it!
10
Yolanda
27 May 2024
·
Stayed 1 night
Very pleasant stay, safe, clean, front deck very hospitable, called our room to see if all was good.
Very pleasant stay, safe, clean, front deck very hospitable, called our room to see if all was good.
10
Amanda
29 Nov 2025
·
Stayed 7 nights
Beautifully clean rooms, wonderful staff, quiet and pet friendly what more could one ask for definitely staying again!
Beautifully clean rooms, wonderful staff, quiet and pet friendly what more could one ask for definitely staying again!
6
Sherry
27 Sept 2025
·
Stayed 1 night
It was adequate with pretty decor.upon checking in the workers talked about checking in after 6 Pm and how I’d be charged an extra $50. Also talked about using a third party booking site instead of direct. I was not sure if she was trying to be comedic or not she also informed us that they do not offer breakfast, which if I would’ve known that I’d have picked somewhere else. They had plenty of dishes in the room but we didn’t need them. The bathroom had a few hairs in it upon arrival. The parking lot seemed dark and I did not feel safe. Also, there’re needs to be more parking available. The good areas are the decor, beds, pillows. The bad areas is lack of parking, dark parking lot, dirty shower.and awkwardness of checking in.
It was adequate with pretty decor.upon checking in the workers talked about checking in after 6 Pm and how I’d be charged an extra $50. Also talked about using a third party booking site instead of direct. I was not sure if she was trying to be comedic or not she also informed us that they do not offer breakfast, which if I would’ve known that I’d have picked somewhere else. They had plenty of dishes in the room but we didn’t need them. The bathroom had a few hairs in it upon arrival. The parking lot seemed dark and I did not feel safe. Also, there’re needs to be more parking available. The good areas are the decor, beds, pillows. The bad areas is lack of parking, dark parking lot, dirty shower.and awkwardness of checking in.
10
peder
22 Dec 2023
·
Stayed 1 night
Overall great place, conveniently right off exit 205. Clean rooms and property. Nice bathrooms, with quite literally the best water pressure I've ever experienced in my life. Comfortable beds, with fluffy pillows and soft sheets. The staff are super friendly, and theres a mini food market/pantry with lots of meals and drinks, for when you get in late or don't feel like paying $20 for delivery. I will be staying again in the future.
Overall great place, conveniently right off exit 205. Clean rooms and property. Nice bathrooms, with quite literally the best water pressure I've ever experienced in my life. Comfortable beds, with fluffy pillows and soft sheets. The staff are super friendly, and theres a mini food market/pantry with lots of meals and drinks, for when you get in late or don't feel like paying $20 for delivery. I will be staying again in the future.
8
Erin
23 Oct 2023
·
Stayed 2 nights
Great service. Love the “cupboard” downstairs to get snacks and essentials. Very clean. Comfortable beds. Only thing was we couldn’t find our remote for tv. To be fair, we didn’t ask about it. We weren’t in the room much but to sleep. Also, our refrigerator seemed to be not working correctly, but again, not something we wanted to change rooms for. We didn’t really need it for long. But overall very nice hotel
Great service. Love the “cupboard” downstairs to get snacks and essentials. Very clean. Comfortable beds. Only thing was we couldn’t find our remote for tv. To be fair, we didn’t ask about it. We weren’t in the room much but to sleep. Also, our refrigerator seemed to be not working correctly, but again, not something we wanted to change rooms for. We didn’t really need it for long. But overall very nice hotel
10
Mark
13 Nov 2025
·
Stayed 1 night
Our vehicle full of stuff was safe in the parking lot. Could hear road noise in the room and pillows were overstuffed, but my husband had a good night's sleep. Staff was great, as was the room. We loved the kitchen and everything was very clean! So nice to have a Bible in the bedside drawer. We've never tried this chain before and hope to stay again on future trips. Very satisfied. Thank you!
Our vehicle full of stuff was safe in the parking lot. Could hear road noise in the room and pillows were overstuffed, but my husband had a good night's sleep. Staff was great, as was the room. We loved the kitchen and everything was very clean! So nice to have a Bible in the bedside drawer. We've never tried this chain before and hope to stay again on future trips. Very satisfied. Thank you!
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently praise very clean rooms and common areas, with many calling the property spotless. A smaller number report issues like missed housekeeping, hairs in bathrooms, sticky floors, or stained items.
Related guest reviews
10
Shera
12 Sept 2025
·
Stayed 1 night
Clean...very clean! Check in easy. Rooms spacious.
Clean...very clean! Check in easy. Rooms spacious.
4
Gregory
12 May 2024
·
Stayed 2 nights
Refrigerator did not work wasn’t cooling at all food that we purchased for ourselves and children went bad / spoiled had to put things in freezer to get them cool . Stopper in the tub was stuck couldn’t drain out water after given kids a bath. Hair from previous guest found along edge of the bed .
Refrigerator did not work wasn’t cooling at all food that we purchased for ourselves and children went bad / spoiled had to put things in freezer to get them cool . Stopper in the tub was stuck couldn’t drain out water after given kids a bath. Hair from previous guest found along edge of the bed .
6
Sandra
8 May 2025
·
Stayed 1 night
Front desk was very nice. Room was subpar Floor wasn’t clean. Carpets felt sticky. I believe the ac unit in bedroom is actively leaking.
Front desk was very nice. Room was subpar Floor wasn’t clean. Carpets felt sticky. I believe the ac unit in bedroom is actively leaking.
10
Douglas
13 Feb 2026
·
Stayed 1 night
The person at the front desk was so helpful and just the kind of person to see after a long day of driving! Room was very clean, shower was great, and hallways very quiet. BRAVO!
The person at the front desk was so helpful and just the kind of person to see after a long day of driving! Room was very clean, shower was great, and hallways very quiet. BRAVO!
10
Mark
1 Jun 2025
·
Stayed 1 night
This was our first experience with Candlewood Suites and we were much impressed. After a long day's drive you don't need or want even more hassle getting to a place you can rest. The cleanliness was gold standard. I also did not expect so much space nor how quiet it was even so close to a busy interstate.
This was our first experience with Candlewood Suites and we were much impressed. After a long day's drive you don't need or want even more hassle getting to a place you can rest. The cleanliness was gold standard. I also did not expect so much space nor how quiet it was even so close to a busy interstate.
6
Mark
6 Apr 2025
·
Stayed 1 night
Last year it was a great stay. This year it was just ok. Someone else’s food was left in the fridge, and some things like dishes were out of place. Makes us wonder if the room was thoroughly cleaned or not. Kitchen faucet was very loose/wobbly, and the room was set to 84*, same temperature as outside. Overall still a nice hotel, but wasn’t worth the money this time around. I don’t like the idea of charging my card $50 for incidentals that haven’t happened either. I know you reimburse if there aren’t any incidentals, but it’s just one more thing I have to remember to check on later. How about you have the card in your system and if there’s an actual incidental, THEN you charge the card. Same thing with the pets. My dogs have never done any damage to a hotel room, but I get charged for pets anyway. How about only charge IF the pets make mess or damage something?
Last year it was a great stay. This year it was just ok. Someone else’s food was left in the fridge, and some things like dishes were out of place. Makes us wonder if the room was thoroughly cleaned or not. Kitchen faucet was very loose/wobbly, and the room was set to 84*, same temperature as outside. Overall still a nice hotel, but wasn’t worth the money this time around. I don’t like the idea of charging my card $50 for incidentals that haven’t happened either. I know you reimburse if there aren’t any incidentals, but it’s just one more thing I have to remember to check on later. How about you have the card in your system and if there’s an actual incidental, THEN you charge the card. Same thing with the pets. My dogs have never done any damage to a hotel room, but I get charged for pets anyway. How about only charge IF the pets make mess or damage something?
10
Gregory
28 Apr 2025
·
Stayed 1 night
I've been to this location before and would certainly stay again. The staff is friendly, professional and courteous, and the facilities, including the room, are always clean and comfortable.
I've been to this location before and would certainly stay again. The staff is friendly, professional and courteous, and the facilities, including the room, are always clean and comfortable.
10
Taylor
18 Dec 2025
·
Stayed 1 night
The best hotel ! It is very clean. We loved that we can cook in the room and all the kitchenwares and utensils is provided. 10/10
The best hotel ! It is very clean. We loved that we can cook in the room and all the kitchenwares and utensils is provided. 10/10
10
robin
30 Apr 2025
·
Stayed 1 night
Super clean!!
Super clean!!
6
Sherry
27 Sept 2025
·
Stayed 1 night
It was adequate with pretty decor.upon checking in the workers talked about checking in after 6 Pm and how I’d be charged an extra $50. Also talked about using a third party booking site instead of direct. I was not sure if she was trying to be comedic or not she also informed us that they do not offer breakfast, which if I would’ve known that I’d have picked somewhere else. They had plenty of dishes in the room but we didn’t need them. The bathroom had a few hairs in it upon arrival. The parking lot seemed dark and I did not feel safe. Also, there’re needs to be more parking available. The good areas are the decor, beds, pillows. The bad areas is lack of parking, dark parking lot, dirty shower.and awkwardness of checking in.
It was adequate with pretty decor.upon checking in the workers talked about checking in after 6 Pm and how I’d be charged an extra $50. Also talked about using a third party booking site instead of direct. I was not sure if she was trying to be comedic or not she also informed us that they do not offer breakfast, which if I would’ve known that I’d have picked somewhere else. They had plenty of dishes in the room but we didn’t need them. The bathroom had a few hairs in it upon arrival. The parking lot seemed dark and I did not feel safe. Also, there’re needs to be more parking available. The good areas are the decor, beds, pillows. The bad areas is lack of parking, dark parking lot, dirty shower.and awkwardness of checking in.
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AI-generated summary based on recent guest reviews
Rooms
Suites are generally spacious and comfortable with in‑room kitchens and good beds. Several guests mention highway or upstairs noise and recurring refrigerator or maintenance issues (e.g., loud or non‑cooling fridges, shower or AC problems).
Related guest reviews
10
Joseph
6 Sept 2024
·
Stayed 1 night
Nice newish facility. Great kitchen and bath. Comfy bed. Nice place.
Nice newish facility. Great kitchen and bath. Comfy bed. Nice place.
10
Sandra
20 Jan 2024
·
Stayed 1 night
Beautiful new hotel right off the interstate with a wonderful staff and amenities! Great deal and the room set up was spacious and comfy!
Beautiful new hotel right off the interstate with a wonderful staff and amenities! Great deal and the room set up was spacious and comfy!
10
Elizabeth
25 Jun 2025
·
Stayed 1 night
The room was exceptionally spacious.
The room was exceptionally spacious.
10
Lydia
8 Jun 2024
·
Stayed 1 night
It was great! Our room was clean, and the bed was comfortable.
It was great! Our room was clean, and the bed was comfortable.
8
Robert
15 Oct 2024
·
Stayed 2 nights
Very nice and clean. Very comfortable. Fridge did not work Rooms could use more noise reduction insulation No diet colas available
Very nice and clean. Very comfortable. Fridge did not work Rooms could use more noise reduction insulation No diet colas available
10
Barbara
27 Oct 2023
·
Stayed 1 night
This was one of the best places that I have stayed in. Everything in the room and hotel is brand new. Very comfortable beds and pillows (all 4). Unfortunately, we were on the 3rd floor and the person or persons above us on the 4th obviously had to go to work the next morning around 5:30 am. Needless to say, we were up at 5:30 also. Noise between rooms were obvious.
This was one of the best places that I have stayed in. Everything in the room and hotel is brand new. Very comfortable beds and pillows (all 4). Unfortunately, we were on the 3rd floor and the person or persons above us on the 4th obviously had to go to work the next morning around 5:30 am. Needless to say, we were up at 5:30 also. Noise between rooms were obvious.
6
Roman
16 May 2024
·
Stayed 1 night
Weak tv system, no ability to stream or share from devices. Weird tv guide. Some channels freeze. Shower, roominess, clean property. Excellent quality.
Weak tv system, no ability to stream or share from devices. Weird tv guide. Some channels freeze. Shower, roominess, clean property. Excellent quality.
10
Livie
6 Aug 2024
·
Stayed 1 night
Convenient location but noisy because it was right off the interstste but other than that,it was 5 stars.
Convenient location but noisy because it was right off the interstste but other than that,it was 5 stars.
10
Linda
14 Nov 2025
·
Stayed 1 night
Very nice suite with separate bedroom and kitchenette. I do wish they served buffet breatfast because you have to bring your own groceries in.
Very nice suite with separate bedroom and kitchenette. I do wish they served buffet breatfast because you have to bring your own groceries in.
6
carol
3 Nov 2025
·
Stayed 2 nights
The hotel was easy to get to, grounds were clean as well as the lobby and room. We arrived past 10 pm, there were no luggage carts available. The clerk said someone just checked in and I could go try and find it. I wasnt going to roam around a three story building looking for a cart at that time of night. Had to make several trips to carry baggage, ice chest and groceries. The refrigerator in the room wasn't cooling, ice maker didn't work and was making a noise like a motorcycle taking off. Told the day clerk the next day. Clerk advised his maintenamce man hadnt made it to work but he would leave a work order. Refrigerator never looked at. Never cooled and made the noise all night long. Reminded the same clerk as we were checking out that the refrigerator wasnt working and needed to be looked at. There were 5 luggage carts available when we checked out, not sure where all 5 were when checking in. The desk clerks werent very helpful.
The hotel was easy to get to, grounds were clean as well as the lobby and room. We arrived past 10 pm, there were no luggage carts available. The clerk said someone just checked in and I could go try and find it. I wasnt going to roam around a three story building looking for a cart at that time of night. Had to make several trips to carry baggage, ice chest and groceries. The refrigerator in the room wasn't cooling, ice maker didn't work and was making a noise like a motorcycle taking off. Told the day clerk the next day. Clerk advised his maintenamce man hadnt made it to work but he would leave a work order. Refrigerator never looked at. Never cooled and made the noise all night long. Reminded the same clerk as we were checking out that the refrigerator wasnt working and needed to be looked at. There were 5 luggage carts available when we checked out, not sure where all 5 were when checking in. The desk clerks werent very helpful.
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AI-generated summary based on recent guest reviews
Service
Guests widely commend accommodating, friendly front‑desk teams who resolve issues and make check‑in easy. However, several report problems such as incorrect room assignments, billing/authorization frustrations, slow help with carts, or a rude interaction.
Related guest reviews
6
Tracy
31 Oct 2024
·
Stayed 3 nights
Overall, the room was clean & safe which was all I was looking for. I paid in full in advance in July for our Oct stay. I printed out my receipt to give to the person at the desk on check in. He asked for my credit card, which I thought was for verification. The next thing I knew he ran my card without letting me know. I got an instant notification from my bank that the guy tried to charge me $850 ON TOP of what I paid in full! I was shocked & angry. I pulled up my bank statement & showed my payment. I told him if I did not get a room that I paid for, I would call my bank there on speakerphone & file a fraud claim. He instantly gave me the room key. When I woke up in the morning, I saw another attempted charge to my bank for $190! I didn't do or use anything but the restroom & shower. We were there 3 days & never had housekeeping come at all.
Overall, the room was clean & safe which was all I was looking for. I paid in full in advance in July for our Oct stay. I printed out my receipt to give to the person at the desk on check in. He asked for my credit card, which I thought was for verification. The next thing I knew he ran my card without letting me know. I got an instant notification from my bank that the guy tried to charge me $850 ON TOP of what I paid in full! I was shocked & angry. I pulled up my bank statement & showed my payment. I told him if I did not get a room that I paid for, I would call my bank there on speakerphone & file a fraud claim. He instantly gave me the room key. When I woke up in the morning, I saw another attempted charge to my bank for $190! I didn't do or use anything but the restroom & shower. We were there 3 days & never had housekeeping come at all.
10
Ronda
21 Nov 2025
·
Stayed 1 night
The hotel was amazing. The girl at tge desk Glyniss( i think) and the manager really, i mean really helped me out when TRAVELOCITY dropped the ball .... big time !
The hotel was amazing. The girl at tge desk Glyniss( i think) and the manager really, i mean really helped me out when TRAVELOCITY dropped the ball .... big time !
10
Shanda
9 Dec 2025
·
Stayed 2 nights
Ease of check in. Staff is always accommodating and friendly each time I visit.
Ease of check in. Staff is always accommodating and friendly each time I visit.
10
Michele
10 Dec 2024
·
Stayed 3 nights
I reserved 3 rooms for a wedding party. The staff was excellent. Rooms were more than expected. Absolutely wonderful stay.
I reserved 3 rooms for a wedding party. The staff was excellent. Rooms were more than expected. Absolutely wonderful stay.
10
Douglas
13 Feb 2026
·
Stayed 1 night
The person at the front desk was so helpful and just the kind of person to see after a long day of driving! Room was very clean, shower was great, and hallways very quiet. BRAVO!
The person at the front desk was so helpful and just the kind of person to see after a long day of driving! Room was very clean, shower was great, and hallways very quiet. BRAVO!
4
Dillon
29 Jun 2025
·
Stayed 1 night
I booked a room with 2 queen beds and when we checked in they gave us a room with 1 king bed instead. Went to the front desk where the woman told us they don’t have anything else available and that there’s a pullout couch. She offered no explanation for how this happened and they made no effort to fix this. Very disappointing to not receive the room I booked and be disregarded by the staff. Otherwise the room was very nice and clean but overall a disappointing stay.
I booked a room with 2 queen beds and when we checked in they gave us a room with 1 king bed instead. Went to the front desk where the woman told us they don’t have anything else available and that there’s a pullout couch. She offered no explanation for how this happened and they made no effort to fix this. Very disappointing to not receive the room I booked and be disregarded by the staff. Otherwise the room was very nice and clean but overall a disappointing stay.
2
Darin
23 Mar 2025
·
Stayed 1 night
First - they overbooked my room type, king Suite then gave me an inferior room. Then they said everyone that had my room type checked in for the night which was of course a lie since l had to wait until 3PM to check in and I was the first person at the desk at that time. Then they told me my room was out for maintenance - sure it was. They said they could not compensate me for the difference in the room price since I booked through a third party. I took the inferior room and got up the next morning to no hot water in the shower but the sink had some. $143 was spent on a room l would not have paid $50 for. The no hot water was icing on the cake. Do NOT stay at this trash hotel. I am expecting Expedia to handle this situation with the hotel and getting me my money back.
First - they overbooked my room type, king Suite then gave me an inferior room. Then they said everyone that had my room type checked in for the night which was of course a lie since l had to wait until 3PM to check in and I was the first person at the desk at that time. Then they told me my room was out for maintenance - sure it was. They said they could not compensate me for the difference in the room price since I booked through a third party. I took the inferior room and got up the next morning to no hot water in the shower but the sink had some. $143 was spent on a room l would not have paid $50 for. The no hot water was icing on the cake. Do NOT stay at this trash hotel. I am expecting Expedia to handle this situation with the hotel and getting me my money back.
10
Julia M
22 Dec 2024
·
Stayed 3 nights
Staff were all super helpful and friendly.
Staff were all super helpful and friendly.
10
Heather
10 Oct 2025
·
Stayed 1 night
Great stay! Will be back! Had a small hiccup at no fault to the hotel and they fixed it. All the ladies were super nice and great customer service!
Great stay! Will be back! Had a small hiccup at no fault to the hotel and they fixed it. All the ladies were super nice and great customer service!
2
Sharette
5 Jul 2025
·
Stayed 2 nights
The staff that work on the 4th July morning was rude nasty attitude every but the older lady that work the night shift was amazing the housekeepers are very friendly nice hotel but that one lady is going to make guest not come back I don’t care how clean and nice ur hotel is customer service is what keep ur business
The staff that work on the 4th July morning was rude nasty attitude every but the older lady that work the night shift was amazing the housekeepers are very friendly nice hotel but that one lady is going to make guest not come back I don’t care how clean and nice ur hotel is customer service is what keep ur business
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AI-generated summary based on recent guest reviews
Location
Right off the interstate, making it convenient for road‑trippers and close to basic dining and shopping. Some note limited late‑night options and occasional highway noise, and one described the surrounding area as a bit sketchy.
Related guest reviews
10
Katherine
18 Apr 2025
·
Stayed 2 nights
Convince to area we needed to work
Convince to area we needed to work
10
Greg
3 Dec 2023
·
Stayed 1 night
Immediately off the interstate and across from a 24 hr mart
Immediately off the interstate and across from a 24 hr mart
10
Tina
9 Nov 2024
·
Stayed 2 nights
Front desk staff very friendly, room was great, nice and clean as well as the rest of the hotel! There is a nice outdoor seating area that we enjoyed at night!! If in the area again would definition stay here!! Shopping and food options close by!!
Front desk staff very friendly, room was great, nice and clean as well as the rest of the hotel! There is a nice outdoor seating area that we enjoyed at night!! If in the area again would definition stay here!! Shopping and food options close by!!
10
Nancy
22 Jun 2025
·
Stayed 1 night
Appears to be newer or recently remodeled hotel. Very clean. Although it was right next to highway, room was very quiet. Only drawback for me, not a lot of options for food. There was a Zaxbys next door but dining room closed at nine and we arrived late after driving all day. Fortunately we had breakfast items we brought with for the morning.
Appears to be newer or recently remodeled hotel. Very clean. Although it was right next to highway, room was very quiet. Only drawback for me, not a lot of options for food. There was a Zaxbys next door but dining room closed at nine and we arrived late after driving all day. Fortunately we had breakfast items we brought with for the morning.
8
Kelly
21 Mar 2025
·
Stayed 1 night
The area was a little sketchy but it was close to breakfast and lunch places and a Publix.
The area was a little sketchy but it was close to breakfast and lunch places and a Publix.
10
Livie
6 Aug 2024
·
Stayed 1 night
Convenient location but noisy because it was right off the interstste but other than that,it was 5 stars.
Convenient location but noisy because it was right off the interstste but other than that,it was 5 stars.
10
Michael Ann
10 Sept 2025
·
Stayed 1 night
Clean, clean, clean! Great coffee, close to hwy, quiet, safe.
Clean, clean, clean! Great coffee, close to hwy, quiet, safe.
10
Jack
20 Jun 2024
·
Stayed 2 nights
Easy access to the interstate
Easy access to the interstate
10
Mark
30 Mar 2024
·
Stayed 1 night
Friendly staff to welcome and provide info, very clean, modern, and very safe location. A few places nearby to eat. Quick simple access to interstate. The only slight negative is while sleeping we could hear a bit of road noise from interstate, even way up on 4th floor. A bit pricey, but you get what you pay for.
Friendly staff to welcome and provide info, very clean, modern, and very safe location. A few places nearby to eat. Quick simple access to interstate. The only slight negative is while sleeping we could hear a bit of road noise from interstate, even way up on 4th floor. A bit pricey, but you get what you pay for.
10
Margaret
16 Jul 2024
·
Stayed 1 night
The property was clean and easily reached right off the highway. No breakfast other than coffee/tea in the lobby. Only fast food options in the area (Zaxby's was good and nearby; closes @ 9). For a one night stop, it was fine but if you're hungry, you should stop for dinner before you get to the hotel
The property was clean and easily reached right off the highway. No breakfast other than coffee/tea in the lobby. Only fast food options in the area (Zaxby's was good and nearby; closes @ 9). For a one night stop, it was fine but if you're hungry, you should stop for dinner before you get to the hotel
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AI-generated summary based on recent guest reviews
Dining
No complimentary breakfast is provided, though there’s a lobby pantry for snacks and simple meals. Nearby options are mainly fast food, and late‑night choices can be limited.
Related guest reviews
6
John
18 Jan 2024
·
Stayed 2 nights
Very clean hotel. No breakfast offered. Room was very nice.
Very clean hotel. No breakfast offered. Room was very nice.
8
Constance
15 Jun 2025
·
Stayed 1 night
Unfortunately, the Holiday Inn Express next door was full so we stayed at Candlewood. For a one night stay it was disappointing to not have complimentary breakfast. We did go over to HI Express and paid $10. I suspect this would be a nice stay for an extended stay. The hotel was clean and the front desk was friendly and helpful. It appeared to have nice amenities for an extended stay.
Unfortunately, the Holiday Inn Express next door was full so we stayed at Candlewood. For a one night stay it was disappointing to not have complimentary breakfast. We did go over to HI Express and paid $10. I suspect this would be a nice stay for an extended stay. The hotel was clean and the front desk was friendly and helpful. It appeared to have nice amenities for an extended stay.
8
Ulyssa
24 Jun 2025
·
Stayed 4 nights
Nice clean hotel. They do not serve breakfast like the description says
Nice clean hotel. They do not serve breakfast like the description says
10
Nancy
22 Jun 2025
·
Stayed 1 night
Appears to be newer or recently remodeled hotel. Very clean. Although it was right next to highway, room was very quiet. Only drawback for me, not a lot of options for food. There was a Zaxbys next door but dining room closed at nine and we arrived late after driving all day. Fortunately we had breakfast items we brought with for the morning.
Appears to be newer or recently remodeled hotel. Very clean. Although it was right next to highway, room was very quiet. Only drawback for me, not a lot of options for food. There was a Zaxbys next door but dining room closed at nine and we arrived late after driving all day. Fortunately we had breakfast items we brought with for the morning.
10
Linda
14 Nov 2025
·
Stayed 1 night
Very nice suite with separate bedroom and kitchenette. I do wish they served buffet breatfast because you have to bring your own groceries in.
Very nice suite with separate bedroom and kitchenette. I do wish they served buffet breatfast because you have to bring your own groceries in.
10
Kenneth
15 Dec 2023
·
Stayed 1 night
Nice room layout, very well appointed room. My only complaint would be the in room coffee was horrible.
Nice room layout, very well appointed room. My only complaint would be the in room coffee was horrible.
6
Sherry
27 Sept 2025
·
Stayed 1 night
It was adequate with pretty decor.upon checking in the workers talked about checking in after 6 Pm and how I’d be charged an extra $50. Also talked about using a third party booking site instead of direct. I was not sure if she was trying to be comedic or not she also informed us that they do not offer breakfast, which if I would’ve known that I’d have picked somewhere else. They had plenty of dishes in the room but we didn’t need them. The bathroom had a few hairs in it upon arrival. The parking lot seemed dark and I did not feel safe. Also, there’re needs to be more parking available. The good areas are the decor, beds, pillows. The bad areas is lack of parking, dark parking lot, dirty shower.and awkwardness of checking in.
It was adequate with pretty decor.upon checking in the workers talked about checking in after 6 Pm and how I’d be charged an extra $50. Also talked about using a third party booking site instead of direct. I was not sure if she was trying to be comedic or not she also informed us that they do not offer breakfast, which if I would’ve known that I’d have picked somewhere else. They had plenty of dishes in the room but we didn’t need them. The bathroom had a few hairs in it upon arrival. The parking lot seemed dark and I did not feel safe. Also, there’re needs to be more parking available. The good areas are the decor, beds, pillows. The bad areas is lack of parking, dark parking lot, dirty shower.and awkwardness of checking in.
10
peder
22 Dec 2023
·
Stayed 1 night
Overall great place, conveniently right off exit 205. Clean rooms and property. Nice bathrooms, with quite literally the best water pressure I've ever experienced in my life. Comfortable beds, with fluffy pillows and soft sheets. The staff are super friendly, and theres a mini food market/pantry with lots of meals and drinks, for when you get in late or don't feel like paying $20 for delivery. I will be staying again in the future.
Overall great place, conveniently right off exit 205. Clean rooms and property. Nice bathrooms, with quite literally the best water pressure I've ever experienced in my life. Comfortable beds, with fluffy pillows and soft sheets. The staff are super friendly, and theres a mini food market/pantry with lots of meals and drinks, for when you get in late or don't feel like paying $20 for delivery. I will be staying again in the future.
10
Margaret
16 Jul 2024
·
Stayed 1 night
The property was clean and easily reached right off the highway. No breakfast other than coffee/tea in the lobby. Only fast food options in the area (Zaxby's was good and nearby; closes @ 9). For a one night stop, it was fine but if you're hungry, you should stop for dinner before you get to the hotel
The property was clean and easily reached right off the highway. No breakfast other than coffee/tea in the lobby. Only fast food options in the area (Zaxby's was good and nearby; closes @ 9). For a one night stop, it was fine but if you're hungry, you should stop for dinner before you get to the hotel
8
Erin
23 Oct 2023
·
Stayed 2 nights
Great service. Love the “cupboard” downstairs to get snacks and essentials. Very clean. Comfortable beds. Only thing was we couldn’t find our remote for tv. To be fair, we didn’t ask about it. We weren’t in the room much but to sleep. Also, our refrigerator seemed to be not working correctly, but again, not something we wanted to change rooms for. We didn’t really need it for long. But overall very nice hotel
Great service. Love the “cupboard” downstairs to get snacks and essentials. Very clean. Comfortable beds. Only thing was we couldn’t find our remote for tv. To be fair, we didn’t ask about it. We weren’t in the room much but to sleep. Also, our refrigerator seemed to be not working correctly, but again, not something we wanted to change rooms for. We didn’t really need it for long. But overall very nice hotel
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AI-generated summary based on recent guest reviews
10
Maethea
3 Aug 2026
·
Stayed 1 night
Check-in was easy and smooth and friendly staff. Room was extremely clean. Nice kitchenette. Hotel was quiet, but it is located next to the highway so there was some road noise. Convenient location though.
Check-in was easy and smooth and friendly staff. Room was extremely clean. Nice kitchenette. Hotel was quiet, but it is located next to the highway so there was some road noise. Convenient location though.
10
Robine
19 Jul 2026
·
Stayed 1 night
It was an extremely easy process to check in and check out. This location had top-notch facilities and very clean and modern. We had no complaints whatsoever.
It was an extremely easy process to check in and check out. This location had top-notch facilities and very clean and modern. We had no complaints whatsoever.
10
Marvin
1 Jun 2026
·
Stayed 2 nights
Excellent hotel, we use them at least 3 times a year!
Excellent hotel, we use them at least 3 times a year!
10
David
31 May 2026
·
Stayed 1 night
Nice
Nice
10
Kirk
30 May 2026
·
Stayed 1 night
Really nice just no breakfast…
Really nice just no breakfast…
FAQs about Candlewood Suites Jackson by IHG
Is parking available at the property?
Parking is available on-site, but it is limited. Free self-parking is offered for guests.
Does the hotel allow pets?
Yes, pets are allowed with a fee of USD 50 per pet, which may vary based on the length of stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request but cannot be guaranteed and may incur additional charges.
What accessibility features does the hotel offer?
The hotel has limited wheelchair-accessible facilities, including some public areas and rooms. Step-free entrances are also available.
Where is the hotel located in relation to key landmarks?
The hotel is located in Jackson, approximately 12.9 km (8.0 miles) from Tanger Outlets and within a 15-minute drive of various attractions such as Veterans Memorial Park and High Falls Water Park.
Does the hotel have a swimming pool?
Yes, the hotel features a seasonal outdoor pool, which is operational from May 27 to September 30.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 203.5986348261566USD
- 2026-09-17: 130.29231175014496USD
- 2026-09-18: 205.58420708688354USD
- 2026-09-19: 155.9646356394653USD
- 2026-09-20: 104.26953713232422USD
- 2026-09-21: 122.14859190076446USD
- 2026-09-22: 122.14859190076446USD
- 2026-09-23: 122.14859190076446USD
- 2026-09-24: 122.14859190076446USD
- 2026-09-25: 138.00065177327727USD
- 2026-09-26: 138.00065177327727USD
- 2026-09-27: 108.11704414972687USD
- 2026-09-28: 122.14859190076446USD
- 2026-09-29: 122.14859190076446USD
- 2026-09-30: 122.14859190076446USD
- 2026-10-01: 122.14859190076446USD
- 2026-10-02: 162.87430943183898USD
- 2026-10-03: 175.74295894528197USD
- 2026-10-04: 118.2016390388031USD
- 2026-10-05: 154.9518605266113USD
- 2026-10-06: 163.87353091136168USD
- 2026-10-07: 150.93846159013367USD
- 2026-10-08: 141.01260531365202USD
- 2026-10-09: 169.65359517022705USD
- 2026-10-10: 161.9347834768982USD
- 2026-10-11: 111.40838815496063USD
- 2026-10-12: 134.9601375404434USD
- 2026-10-13: 146.9826743508911USD
- 2026-10-14: 139.0498413312378USD
- 2026-10-15: 143.9684093381653USD
- 2026-10-16: 164.1629902898712USD
- 2026-10-17: 150.20584743292235USD
- 2026-10-18: 119.3568936576004USD
- 2026-10-19: 124.35082091651915USD
- 2026-10-20: 128.3201005000534USD
- 2026-10-21: 128.3201005000534USD
- 2026-10-22: 124.35082091651915USD
- 2026-10-23: NO DATA
- 2026-10-24: 257.69470519335937USD
- 2026-10-25: 114.40276049654388USD
- 2026-10-26: 128.3201005000534USD
- 2026-10-27: 128.3201005000534USD
- 2026-10-28: 128.3201005000534USD
- 2026-10-29: 124.35082091651915USD
- 2026-10-30: 138.2482682488861USD
- 2026-10-31: 141.26253326161194USD
- 2026-11-01: 118.41182542236328USD
- 2026-11-02: 119.3568936576004USD
- 2026-11-03: 124.35082091651915USD
- 2026-11-04: 118.41182542236328USD
- 2026-11-05: 133.30408142340087USD
- 2026-11-06: 164.1629902898712USD
- 2026-11-07: 159.15910793980407USD
- 2026-11-08: 118.41182542236328USD
- 2026-11-09: 138.3179101090393USD
- 2026-11-10: 118.41182542236328USD
- 2026-11-11: 138.3179101090393USD
- 2026-11-12: 124.35082091651915USD
- 2026-11-13: 134.3088364276428USD
- 2026-11-14: 137.32310144036865USD
- 2026-11-15: 114.40276049654388USD
- 2026-11-16: 124.35082091651915USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- The seasonal pool will be open from May 27 to September 30.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Pet fee: USD 50 per pet (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Business centre
Banquet facilities
Pool outdoor
General
Non-smoking rooms
Picnic area/Tables
Beach Sun Loungers
Fence Around Pool
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Services
Business centre
Banquet facilities
Designated smoking area
24-Hour Front Desk