Name: The Chester Hotel
Address: 59 - 63 Queens Road, Aberdeen West End, Aberdeen, Scotland, United Kingdom, Aberdeen, Scotland, GB
Price range: US$118–US$282 per night
Rating: 8.83

What guests think

Across reviews of The Chester Hotel, travellers praise exceptionally friendly service, comfortable and often spacious rooms, and convenient on-site parking, while noting the multi-building layout with many stairs can challenge guests with mobility issues.

The location suits drivers and bus users, though several note a long walk to downtown and fewer nearby eateries. Breakfast and the on-site restaurant are widely enjoyed, but a number of reviews report inconsistent buffet quality and occasional renovation-related disruption. Some guests also mention hot basement rooms and a lack of air conditioning, occasional noise, or less comfortable mattresses. Overall, it suits travellers seeking a stylish, comfortable base with some practical trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the lively bar and ample on-site parking. Ongoing or recent renovations and the multi-building layout with many stairs caused occasional dust, bar delays, and accessibility challenges.

Related guest reviews

10

Francis

29 May 2025

·

Stayed 1 night

Very comfortable and spacious room with excellent en suite facilities . Ample parking . Clean up market hotel which may not be suitable for certain disabled users due to the warren of passages that have to be negotiated.

10

David

13 Aug 2023

·

Stayed 2 nights

Location, parking

8

Stephen

3 Dec 2023

·

Stayed 1 night

Lovely well maintained hotel, friendly staff. As the hotel covers five buildings access to room means climbing up and downstairs. If your are impeded by walking climbing stairs I suggest you request an easy access room

10

Mark

18 Sept 2023

·

Stayed 2 nights

Lovely place, friendly helpful staff, room was great, had everything you needed and was very comfortable. Food in the restaurant was also great. Only downside if you could call it that, was the carpet was stripped and quite hard on the eyes when going up or down the stairs (and there were a few of those and no lifts) but that was a very small minor thing. Really enjoyed the stay there.

10

Gillies

10 Jun 2023

·

Stayed 3 nights

Easy parking,quiet, nice bar & restaurant.

10

Gavin

27 Oct 2025

·

Stayed 1 night

Nice stay . Trendy bar area

8

Connie

7 Oct 2023

·

Stayed 1 night

Good location with parking, roomy bedroom, helpful staff, evening meal was very good, unusual decor with interesting artwork. Difficulty getting around due to numerous stairs and striped carpet tricky for elderly guests with poor eyesight. Would have liked a hot breakfast cooked to order. Not a fan of wet rooms as bathroom floor gets soaked.

10

Barbara

14 Sept 2025

·

Stayed 2 nights

Lovely, older hotel with a great vintage vibe but modern amenities. Lots of parking. Staff were friendly and helpful. Clean and comfortable. Our stay included breakfast which was exceptional, with a huge abundance of choices. Had dinner at the Hotel and food was fresh and tasty. Overall a wonderful stay and would stay again. May not be the optimal choice for those with mobility issues as there are lots of random stairs throughout the property. Also the walk into downtown is a long way.

10

Ian

13 Jun 2024

·

Stayed 1 night

Friendly staff, beautiful decor, delicious breakfast, plenty of parking on-site

10

Lucy

22 Apr 2025

·

Stayed 1 night

Another lovely stay, but the bar service is a bit chaotic while the building works ongoing. Also a lot of dust on the tables (building work) so it took a while to find a clean table and to be served. Passed on feedback about overwhelming body odour smell in reception and it was sensitively handled. Not the usual front of house experience I have at Chester due to this unfortunately.

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Cleanliness

Cleanliness is praised across many stays, with rooms and common areas generally well kept. A few guests noted issues such as dust during works, hair in a shower, or minor mould.

Related guest reviews

10

Suzanne

1 Jul 2023

·

Stayed 2 nights

Lovely stay at the Chester hotel, room was clean, good breakfast and fab staff

6

John

7 Apr 2025

·

Stayed 1 night

Shower tiles covered in hair from previous occupant. Buffet breakfast very poor, cheap sausages, overcooked scones etc.

10

Piedad

26 Sept 2025

·

Stayed 1 night

Wonderful stay. Property is well kept and very clean. Great location.

10

STAN

9 Aug 2024

·

Stayed 1 night

We enjoyed our one night stay very much. The staff was exceptional. Rooms were spacious and clean.

10

Peter

9 Sept 2023

·

Stayed 1 night

Best hotel we’ve ever stayed in. Beautiful perfect room (club room No 94) and great breakfast. Very helpful and friendly staff. We will definitely be back. Couldn’t fault anything

10

Luke

16 Oct 2025

·

Stayed 3 nights

The Granite city is beautiful, the Chester hotel is clean, professionally managed, and the cut above the rest.

10

Barbara

14 Sept 2025

·

Stayed 2 nights

Lovely, older hotel with a great vintage vibe but modern amenities. Lots of parking. Staff were friendly and helpful. Clean and comfortable. Our stay included breakfast which was exceptional, with a huge abundance of choices. Had dinner at the Hotel and food was fresh and tasty. Overall a wonderful stay and would stay again. May not be the optimal choice for those with mobility issues as there are lots of random stairs throughout the property. Also the walk into downtown is a long way.

10

Lucy

22 Apr 2025

·

Stayed 1 night

Another lovely stay, but the bar service is a bit chaotic while the building works ongoing. Also a lot of dust on the tables (building work) so it took a while to find a clean table and to be served. Passed on feedback about overwhelming body odour smell in reception and it was sensitively handled. Not the usual front of house experience I have at Chester due to this unfortunately.

10

Christine

1 Jun 2025

·

Stayed 1 night

Lovely and clean, rooms well maintained . Quiet at night, comfy beds. Staff were fab all over the hotel. Breakfast was great, well organised and hot. Will definitely stay here again when in Aberdeen.

10

Marion

4 Feb 2024

·

Stayed 1 night

Beautifull hotel with friendly staff. Very clean and tidy. Apart from mould around the tap area in bath everything was perfect.

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Rooms

Rooms are often spacious, comfortable and well appointed, though some are smaller. Several reviews cite hot basement rooms and lack of air conditioning, occasional noise, or less comfortable mattresses.

Related guest reviews

4

William

24 Aug 2024

·

Stayed 1 night

Arrived late after dinner and were shown to a dungeon room with a tiny basement window. The room was hot and stuff with no air con. The bed is possibly the most uncomfortable hotel bed I’ve had in a long time. It was cheap and springy with scratchy bedding and thin, useless pillows. Far below the expectations set out in their website. The light on the desk phone also lit up the whole room until 3am when it eventually dulled. There were no robes which is fairly standard in good hotels which is what Chester market themselves to be. I’m 6 months pregnant and what was a last minute get away child free with my husband, on a whim I booked here instead of Mal next door. Instead of having a lovely night away and enjoying a hotel bed and relaxing time I’m leaving with a sore back and neck, tired and grumpy with a stuffy nose. The bathroom was nice. I’m sure there are decent rooms here perhaps with better beds and bedding but certainly not my experience. If a hotel has basement rooms they should really advise guests of this in advance. The bed and bedding and overall room experience falls short on expectations set by this hotel. I would not recommend at all

8

Simon

1 Nov 2023

·

Stayed 1 night

The room was lovely, however I didn’t find the bed comfy. Mattress felt uneven, maybe an old spring mattress. Breakfast was great. Lots of options plus the chef will cook you fresh eggs. Staff were helpful and friendly.

6

Elizabeth

15 Aug 2025

·

Stayed 1 night

Lovely hotel and comfy bed but we were in a basement room and it was just stinking hot sadly so hard to sleep even with windows open and little fan going.

4

Lee

9 Jul 2025

·

Stayed 2 nights

The shower screen seal was broken, which caused significant water to leak onto the floor during use. Additionally, one of the light switches was not functioning, and there was no air conditioning in the room.

10

LARA

13 Apr 2025

·

Stayed 1 night

Stayed for 1 night, rooms lovely, some areas of the hotel shut for refurbishment , areas we were in were all very nice. Some noise in room as it was above the bar and garden room but not overly loud. Had dinner here very tasty, not huge portions but what you got was good. Would happily return.

10

Julia

2 Oct 2025

·

Stayed 1 night

An all round excellent stay at a fantastic property. Pleasantly surprised by the size of the room and stunning decor. Room service was fast & breakfast was great. Will definitely return. Staff were exceptional too, very friendly and kind!

10

Arlene

29 Dec 2025

·

Stayed 1 night

Had a lovely 2 night stay in a beautiful grand king room - it was spacious and even had a fireplace! Bathroom was on the small side in comparison. Breakfast was great and staff were friendly and efficient

10

Alyce

11 Apr 2025

·

Stayed 2 nights

Lovely big rooms.

10

Gordon

23 Oct 2025

·

Stayed 1 night

Excellent room. Very spacious and well appointed. Hotel has a very good feel about it.

8

Greg

27 Apr 2025

·

Stayed 1 night

Staff was excellent, rooms were very nice….good shower and good bed. My issue was most of the rooms are on a lower level and have egress windows so you can’t see anything. Location is in a beautiful neighborhood, but there are no pubs or cafes close by

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Service

Service is a standout, with staff consistently described as friendly, attentive and helpful. A small number reported lapses or confusion during busy periods or events.

Related guest reviews

10

Amanda Clare

29 Oct 2024

·

Stayed 4 nights

Staff were exceptional and went out of their way to help

10

Louise

14 Dec 2025

·

Stayed 1 night

This hotel has such a lovely cosy, relaxed feel but the thing that makes it really special is the staff - literally everyone I interacted with, from the reception staff, the waiters, the chef at breakfast and the restaurant staff at lunch. Everyone was so pleasant, friendly and incredibly helpful! Thank you for making what was a rather unwelcome business trip into something really special! I will definitely stay here again when I am next in Aberdeen!

10

Michael

27 Sept 2023

·

Stayed 1 night

Nice hotel with nice staff that go out of their way to look after you.

10

s

7 Mar 2023

·

Stayed 1 night

Great hotel with great staff

2

Craig

20 Sept 2024

·

Stayed 1 night

I had a room opposite the bar restaurant where a party went on until 1am. I was repeatedly told incorrect information about when the party was going to stop and I complained!!! I am still waiting for the hotel to contact me. Terrible customer service

10

Julia

2 Oct 2025

·

Stayed 1 night

An all round excellent stay at a fantastic property. Pleasantly surprised by the size of the room and stunning decor. Room service was fast & breakfast was great. Will definitely return. Staff were exceptional too, very friendly and kind!

10

Brittney

27 Sept 2025

·

Stayed 1 night

Amazing staff! Very kind and approachable. One fellow was leaving work for the day and took the time to help my husband find parking. The lady that helped us check in walked me to our room to ensure that I found it alright while my husband parked the car. Everyone was lovely and beyond kind. Very clean room, I didn’t want to leave.

10

Mark

1 Nov 2024

·

Stayed 1 night

From a friendly welcome and free upgrade due to a large event at the premises I had a great one night stay. Room was excellent and the hotel bar perfect to meet a friend. Would highly recommend for anyone having a short or long stay in Aberdeen.

10

Roberta

8 Oct 2024

·

Stayed 3 nights

The staff were all amazing!

10

Iona

1 Jan 2026

·

Stayed 1 night

Staff were very pleasant and attentive There was a good choice at breakfast He room was lovely and the toiletries were v nice.

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Location

Convenient for theatres and city access with parking and bus stops nearby. Some guests found the walk to downtown long and noted limited nearby dining options.

Related guest reviews

10

Craig

11 Apr 2024

·

Stayed 6 nights

Beautiful hotel, with good location and transport. Great service. One of top 3 in Aberdeen.

8

Matthew

22 Aug 2025

·

Stayed 1 night

Nice hotel in a nice residential neighborhood a distance from food and other activities.

10

Timothy

16 Jan 2025

·

Stayed 3 nights

Enjoyed our stay. Will stay at Chester Hotel on our next trip to Aberdeen. Breakfast was great. Bus stop in front of hotel made it easy to get to downtown.

10

Piedad

26 Sept 2025

·

Stayed 1 night

Wonderful stay. Property is well kept and very clean. Great location.

10

Alan

5 Aug 2025

·

Stayed 1 night

The Chester is perfect. It is ideally located for visiting Aberdeen and for the theatres , shops and nightlife with plenty onsite parking. The rooms are luxurious ,spacious and very quiet. We have returned many times because it is always perfect and the staff are wonderful , friendly and ultra helpful. The staff truely set this exceptional hotel apart from the competition. Indulge yourself , treat your partner and experience The Chester.

10

Jack

21 May 2024

·

Stayed 3 nights

The Chester is right on a major bus line into the city so it's easy to get around. The staff are nice and helpful and the rooms are great (and quiet).

10

denise

19 Sept 2025

·

Stayed 3 nights

Good location

10

Barbara

14 Sept 2025

·

Stayed 2 nights

Lovely, older hotel with a great vintage vibe but modern amenities. Lots of parking. Staff were friendly and helpful. Clean and comfortable. Our stay included breakfast which was exceptional, with a huge abundance of choices. Had dinner at the Hotel and food was fresh and tasty. Overall a wonderful stay and would stay again. May not be the optimal choice for those with mobility issues as there are lots of random stairs throughout the property. Also the walk into downtown is a long way.

10

Alan

7 Jul 2024

·

Stayed 1 night

The Chester is the Goldilocks of hotels...not too much and never too little. The central location makes it ideal for everything Aberdeen has to offer.

8

Greg

27 Apr 2025

·

Stayed 1 night

Staff was excellent, rooms were very nice….good shower and good bed. My issue was most of the rooms are on a lower level and have egress windows so you can’t see anything. Location is in a beautiful neighborhood, but there are no pubs or cafes close by

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Dining

On-site restaurant and bar receive strong praise, and many enjoyed breakfast. However, multiple reviews mention buffet inconsistency and limited cooked-to-order options, with occasional disruption during renovations.

Related guest reviews

10

Lalani

14 Sept 2025

·

Stayed 1 night

really lovely hotel and amazing food

10

Bruce

23 Sept 2025

·

Stayed 1 night

Great breakfast

8

Katy

25 Nov 2024

·

Stayed 2 nights

Overall a nice stay but hotel dated in some areas. Our room was comfortable but the bathroom in need of uplift. Reception staff very friendly and helpful. Bar and restaurant staff not as attentive. Breakfast was average. Pretty poor continental selection and the sausages poor quality.

6

John

7 Apr 2025

·

Stayed 1 night

Shower tiles covered in hair from previous occupant. Buffet breakfast very poor, cheap sausages, overcooked scones etc.

10

Julia

2 Oct 2025

·

Stayed 1 night

An all round excellent stay at a fantastic property. Pleasantly surprised by the size of the room and stunning decor. Room service was fast & breakfast was great. Will definitely return. Staff were exceptional too, very friendly and kind!

10

Timothy

11 May 2025

·

Stayed 1 night

Nice Scottish charm and an excellent restaurant.

8

william

2 Mar 2025

·

Stayed 1 night

Nice spacious room. We also dined here and the food was very good

8

Andrew

21 Aug 2023

·

Stayed 1 night

Very nice hotel. Staff very good. Let down a little by only serving buffet breakfast and no option to order things like eggs benedict etc.

10

Mark

3 Oct 2025

·

Stayed 1 night

We had a very nice stay. The accommodations were clean and comfy. The staff was friendly and helpful. We had dinner and breakfast at The Gallery. The food was very good.

6

GA

4 Dec 2025

·

Stayed 1 night

Room and hotel was fantastic but when it came to breakfast it was a disaster, at 10:00 nothing left. Bread for toast, juice, bowls for cereal nothing there. For toast we had to wait to defrost bread so much for fresh.

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Month	Average price
January	US$147
February	US$133
March	US$133
April	US$141
May	US$153
June	US$236
July	US$149
August	US$158
September	US$209
October	US$138
November	US$150
December	US$140

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $210
6 $128	7 $265	8 $239	9 $227	10 $261	11 $209	12 $209
13 $129	14 $172	15 $282	16 $231	17 $176	18	19 $189
20 $125	21 $124	22 $253	23 $193	24 $131	25 $217	26 $217
27 $118	28 $149	29 $179	30 $148

Su	Mo	Tu	We	Th	Fr	Sa
				1 $138	2 $130	3 $160
4 $119	5 $135	6 $191	7 $138	8 $135	9 $135	10 $148
11 $125	12 $129	13 $132	14 $141	15 $128	16 $129	17 $169
18 $128	19 $134	20 $138	21 $148	22 $128	23 $135	24 $135
25 $126	26 $128	27 $161	28 $134	29 $128	30 $128	31 $128

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Monthly average prices

About this property

Location

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

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