Is parking available at the property?

Free self-parking is available on-site, with limited spaces.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM for a fee of approximately EUR 22 for adults and EUR 11 for children.

Are pets allowed at the property?

Pets are allowed with a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in is available for a fee of EUR 10, and late check-out is available for EUR 35, both subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

The hotel is located within a 10-minute drive of Museum Aan de Stroom and Antwerp Zoo, approximately 4.6 miles from Butcher's Hall and Antwerp Market Square. Public transport options are available nearby.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool open from May to September, with access available from 7:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 15 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Novotel Antwerpen - Ekeren Hotel in Antwerp

Average nightly price at Novotel Antwerpen - Ekeren by month, last 12 months (USD)
Month	Average price
January	$98
February	$112
March	$116
April	$120
May	$123
June	$118
July	$129
August	$104
September	$108
October	$123
November	$111
December	$107

What guests think

At Novotel Antwerpen - Ekeren, travellers describe a remote, industrial‑area base that suits drivers thanks to easy highway access and free parking, with a family‑friendly outdoor pool and garden alongside dated rooms and inconsistent maintenance and cleanliness.

Staff are frequently praised as friendly and helpful, though service can be unreliable at reception and in the restaurant. Food quality earns mixed feedback, with some good meals but slow or inattentive service, sparse or pricey breakfasts, and occasional Sunday closures. Overall, expect a simple stopover-style stay that works best if you’re traveling by car.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free parking is widely appreciated. The outdoor pool and garden with play areas are a highlight for families, though renovations have caused daytime noise and occasional TV reception issues.

Related guest reviews

8

Nao

Aug 27, 2024

·

Stayed 1 night

Novotel Antwerp is one of the hotel we stay so often. Building is slightly old and location is not the best but free car parking (which is rare in Antwerp) and hotel staff are very friendly.

8

Tobias

Mar 16, 2025

·

Stayed 1 night

This was the third time I stayed at this hotel & that explains enough that I am happy with this hotel. I specially appreciate that there is good parking space & that it is free / included in the hotel room price. Also very good that food & drink options are available in the reception 24/7 if you arrive very late close to the night.

10

Nao

Mar 11, 2024

·

Stayed 2 nights

We are often at this hotel. Hotel personal are very helpful and friendly all the time. And one of few hotels in Antwerp area, don’t charge parking and can travel with pet.

10

xiaojing

Jul 15, 2024

·

Stayed 3 nights

External area very good quipped with pool, table tennis and a small football pitch for the family, which we used every day. Staff friendly. Room could be cleaner esp the bed blankets

10

Leonardus

Jun 16, 2025

·

Stayed 1 night

Fijn bed, grote tuin met zwembad. Ietswar prijzig, maar prima waarde.

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8

Andreas

Jul 30, 2024

·

Stayed 2 nights

Hotellet passade bra för genomresa och hade en pool där vi kunde ägna några timmar i solen. Det finns laddare till elbil precis intill. Hotellet ligger mitt i ett industriområde så omgivningarna är inte jättekul, men med bil tar man sig enkelt till ett mysigt centrum.

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8

Nao

Apr 1, 2024

·

Stayed 2 nights

Hotel is under construction so 8:00-18:00 is very loud plus you cannot watch TV (no receptions) so they should give other extras to guests…

10

Ahmed

Sep 4, 2024

·

Stayed 1 night

Sauber, nette Mitarbeiter und kostenlose Parkplätze

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10

Qingxia

Nov 10, 2023

·

Stayed 1 night

Good location and free parking.

10

Kai

Aug 23, 2022

·

Stayed 1 night

Das auf den ersten Blick unscheinbare Hotel in einem Industriegebiet, hat es im Garten in sich. Eine große Grünfläche mit Bäumen und der Pool mit den Liegen laden zum verweilen ein. Ein Fußballtor und eine Tischtennisplatte sorgen für Abwechslung und die Kids waren Glück. Handtücher für den Pool, sind ebenso vorhanden, wie ein Ball und Tischtennisschläger. Das Personal ist durchweg freundlich und hilfsbereit. Das Frühstucksbuffet bietet eine super Auswahl und ist für Kinder sogar kostenlos. Wir haben das Hotel nur für einen Zwischenstop genutzt, haben aber schon überlegt uns Antwerpen mal ein paar Tage anzuschauen, denn dafür wäre das Haus auch eine gute Wahl.

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Cleanliness

Cleanliness is inconsistent, with multiple reports of unprepared or dirty rooms and moldy bathrooms, while others found spaces clean.

Related guest reviews

2

Julien

Aug 27, 2024

·

Stayed 1 night

Awful hotel, to be avoided. In dire need of renovation. Our room wasn't cleaned, there was food (like vomit) in the sink!!!! The lady at the front desk had to clean herself since there was no personnel in the evening. The restaurant was ok though.

8

Dave

Nov 2, 2025

·

Stayed 3 nights

We picked it for the free parking and it was easy access to both the hi way and 10 minutes to downtown. It’s a comfortable clean place with a very friendly and helpful staff and good food. It’s safe but not walkable. A bit of an industrial area but quiet, glad I had a car though.

8

Michelangelo

Sep 20, 2025

·

Stayed 2 nights

Muy buena, pero al llegar el baño no estaba del todo limpio

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4

Sharon

Jun 7, 2023

·

Stayed 2 nights

After travelling from the UK to our first stop we were really disappointed by this hotel. We arrived at 5pm to walk into a dirty, uncleaned and unprepared room. With two small children in tow this was very inconvenient. We then had to wait for it to be made up which was over an hour. To top it off the restaurant is closed on a Sunday night so we couldn’t even eat whilst we wait. They were clearly short staffed and the guy did try his hardest to be helpful. The hotel location meant that there was not a lot around to offer. Breakfast was good though.

10

martine

May 13, 2025

·

Stayed 1 night

Hôtel propre et calme Service et personnel accueillants

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10

xiaojing

Jul 15, 2024

·

Stayed 3 nights

External area very good quipped with pool, table tennis and a small football pitch for the family, which we used every day. Staff friendly. Room could be cleaner esp the bed blankets

4

Jayne

Aug 24, 2025

·

Stayed 2 nights

Reception staff were fine, housekeeping was rubbish and for the whole two nights the hotel had no hot water. We were out during the day when I was advised there was some hot water. When we arrived and when we left and the times we were in the hotel, there wasn’t even a trickle of hot water. Booked for two nights received no replacement of tea or coffee in my room for the second day. Very uncomfortable pillows and a bathroom that came out of the 1980s.

4

Norbert

Jul 11, 2024

·

Stayed 1 night

The room was old already. On the sofa you can see several black and undefined spots. The receptionist was smoking several times therfore never answering the phone. The dinner is overpriced as they know there are less restaurants in the near surroundings. Furgher the room smells as an ashtray as all the rooms are connected with the ventilation system. You can use the hotel for short stays and if you work in the near area.

10

Natascha

Apr 30, 2022

·

Stayed 1 night

Mooi hotel met grote en schone kamers

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4

Robin

Oct 31, 2024

·

Stayed 1 night

Nee veel goeds te melden. Bij inchecken stond er niemand achter de balie. 10 minuten wachten. Kamer was verschrikkelijk heet en vies. Geen zeep aanwezig. Ook lager er nog lepeltjes van de vorige bewoners van de kamer. 1 handdoek te weinig. Schimmel in de douche. Kamer voelde afgeleefd. Buffet was het pannenkoeken apparaat kapot. Ook het apparaat van de huizes was kapot. Alleen met al geen fijne ervaring

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Rooms

Rooms are dated with recurring maintenance issues (lighting, heating/AC, drains, fridges) and some unreliable Wi‑Fi/TV. A few guests note spacious layouts or comfortable beds.

Related guest reviews

10

eric

Nov 12, 2023

·

Stayed 1 night

tres grande chambre ,et accueil sympathique , un peu de renovation ferait du bien

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6

Simon

Jul 20, 2023

·

Stayed 1 night

Staff friendly, room size is good but old, rusty lamp table, toilet separate from washing room, old fashion but was clean. No soap dispenser but gave small bottles of shampoo and body wash

6

Nao

Nov 11, 2023

·

Stayed 2 nights

We are three of us (adult x 1, 2 kids) but not enough towels, sofa bed was not ready and pillows they did not provided until we complained. And bed legs are broken also. I stayed this Novotel so many times but this one first time we got this bad quality.

8

aaron

Mar 24, 2024

·

Stayed 2 nights

Pretty standard European hotel. Small. Bed was hard. They did have a very small refrigerator in the room. Pretty usual stuff. Good hotel for the money. Clean.

6

Nishant

Mar 6, 2023

·

Stayed 2 nights

I liked the friendliness of the staff and easy checkin/checkout facility. I did not like the fact that the telephone in the room was totally broken with no buttons on it and was not usable. The temperature control system was non-functional, had to open a window during winter as it was uncomfortably hot in the room for sleeping at night.

4

Norbert

Jul 5, 2024

·

Stayed 4 nights

Ich habe 4 Nächte in dem Hotel verbracht. Gleich am ersten Tag musste ich eine defekte Lampe (Hauptlicht), eine verstopfte Waschmuschel, eine defekte dusche (Beim brause kopf war die dichtung defekt und das wasser kam überall raus nur nicht dort wo es sollte) und üblen Zigaretten duft melden. Die defekte Lampe war besonders gefährlich da es beim einschalten ein permanentes bruzzel Geräusch mit leichtem Elektronik geruch gab. Auf alle Fälle wurde am zweiten Tag nur die Lampe getauscht. Nach erneuter Intervention wurde die Dusche und die Verstopfung am dritten Tag behoben. Gegen den Zigaretten rauch konnten sie nichts unternehmen da die lüftung mit den anderen Zimmern verbunden sei und dadurch der Geruch von einem anderen Gast stammen würde. Entgegenkommen vom Hotel nicht zu sehen. Nichtmal ein Getränk wurde spendiert geschweige den Preis Reduktion. Das Frühstück war nicht schlecht obschon man mitunter auch im dunkeln essen musste da die neuen Angestellten die Lichtschalter nicht fanden. Einziger Vorteil des Hotels ist die gute Lage wenn man im Industriegebiet arbeiten muss. Auf Privatbesuch auf keinen Fall zu empfehlen.

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4

Jayne

Aug 24, 2025

·

Stayed 2 nights

Reception staff were fine, housekeeping was rubbish and for the whole two nights the hotel had no hot water. We were out during the day when I was advised there was some hot water. When we arrived and when we left and the times we were in the hotel, there wasn’t even a trickle of hot water. Booked for two nights received no replacement of tea or coffee in my room for the second day. Very uncomfortable pillows and a bathroom that came out of the 1980s.

6

Nao

Nov 24, 2024

·

Stayed 2 nights

We staying this accommodation so often but this time TV in the room doesn’t work (I thought renovations have been done) Light in toilet doesn’t work… A bit dissappinted

6

Angel

Jul 1, 2022

·

Stayed 1 night

Funcionamiento wi-fi muy malo. No me pude conectar

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6

Carsten

Jul 27, 2022

·

Stayed 1 night

Fint men lille værelse til fire. Wifi var dårlig eller ikke eksisterende selv efter snak med hotellet.

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Service

Many guests commend friendly, helpful staff, but others report slow or absent reception, poor restaurant service, and uneven follow‑up on issues.

Related guest reviews

4

EFEKAN

Sep 28, 2025

·

Stayed 1 night

I ordered angus burger in the restaurant. Unfortunately my order came more than one hour later. Also waitress never smile and like angry. Anyway all this was ok but restaurant service quality was bad

8

Dave

Nov 2, 2025

·

Stayed 3 nights

We picked it for the free parking and it was easy access to both the hi way and 10 minutes to downtown. It’s a comfortable clean place with a very friendly and helpful staff and good food. It’s safe but not walkable. A bit of an industrial area but quiet, glad I had a car though.

2

Marleny

Aug 28, 2023

·

Stayed 2 nights

Bij aankomst was er niemand bij de receptie en stond er een bordje met over 5 min terug. 5 minuten werden 15 min. Wij kregen als compensatie gratis ontbijt voor de 2 dagen.Vervolgens kregen wij de kaartjes en konden wij naar de kamer. Bij aankomst in de kamer kwamen we binnen en viel het ons al meteen op dat het raam open stond. Meerdere pogingen gedaan deze dicht te krijgen dat lukte niet. Er was een baby bij ons aanwezig dus dat is niet handig. De badkamer was zo smerig dat je daar de kriebels van kreeg. Besloten om naar een andere kamer te vragen want kamer 325 op de 3e verdieping was het niet uit te houden en zeker niet voor de 264 euro die ik betaald heb. Bij het verwisselen van de kamers specifiek nagevraagd of ons ontbijt ook bij deze kamer stond medewerkster gaf aan dat die automatisch gewijzigd was. Wij kregen een nieuwe kamer 126 deze was netter dan de 1e kamer. Wij hebben daar geslapen en in de ochtend toen wij aan het ontbijt wilden gaan werd ons verteld dat wij geen ontbijt hadden. Na wat heen en weer bellen door de keuken en receptie mochten wij gaan ontbijten. Na het ontbijt gaan douchen en de badkamer stond helemaal blank. Ik heb toen aan de medewerker doorgegeven dat ik het erg jammer vind dat alles op deze manier verloopt aangezien ik best een fors bedrag heb betaald. De medewerker wees mij erop dat als de accomodatie mij niet beviel ik ook uit kan checken en mijn geld terug zou krijgen. Ik heb een formulier ingevuld.

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10

MBENG

Aug 8, 2025

·

Stayed 2 nights

The environment was clean, lobby staff very courteous

10

Nao

Mar 11, 2024

·

Stayed 2 nights

We are often at this hotel. Hotel personal are very helpful and friendly all the time. And one of few hotels in Antwerp area, don’t charge parking and can travel with pet.

4

Ole

Feb 4, 2026

·

Stayed 1 night

Det er et ældre hotel og værelserne lidt slidte. Men et fint sted at sove for en enkelt nat. Restauranten prøvede jeg for første gang. Meget dårlig service fra start. Personalet oplyste at man kunne få snacks efter 15:00, det kunne man ikke da jeg kontaktede tjeneren 15:03. Jeg var nede at spise sammen med en kollega. Kvaliteten på maden var lav. Tjenere stod og snakkede åbenlyst og så ikke gæster som havde brug for service. Fadøl virkede ikke ordenligt. Det er nok ikke her jeg sover en anden gang...

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10

Wioleta

May 30, 2025

·

Stayed 3 nights

Great hotel great personel great restaurant , clean beautiful hotel, always come back here

10

Wioleta

Aug 29, 2025

·

Stayed 2 nights

Lovely relaxing place, friendly staff

10

Sue

Sep 20, 2023

·

Stayed 1 night

We really enjoyed our overnight stay. The reception staff were lovely. Same for the restaurant and bar staff, all very helpful and attentive. The room was comfortable and the bathroom was great.. Plenty parking too.

8

Simon

Mar 17, 2025

·

Stayed 1 night

Not a very welcoming hotel .... during check-in 3 people behind the desk and no other customers but none of the staff interested in helping or greeting me (completely ignoring me), nobody at the breakfast and nobody again during check-out (so eventually I gave up and put the room-card in the box). Room was clean. Breakfast simple/OK. Will stay again but staff needs some customer training.

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Location

Set in an industrial/port area far from the center and not very walkable, but generally quiet and convenient for drivers with easy highway access.

Related guest reviews

8

Dave

Nov 2, 2025

·

Stayed 3 nights

We picked it for the free parking and it was easy access to both the hi way and 10 minutes to downtown. It’s a comfortable clean place with a very friendly and helpful staff and good food. It’s safe but not walkable. A bit of an industrial area but quiet, glad I had a car though.

10

THOMAS

Dec 19, 2025

·

Stayed 1 night

The front pincture is a total fake as it is in an industrial area where passes a lot of truck. The hotel is confi though and quiet.

4

Christina

Aug 5, 2024

·

Stayed 2 nights

Die Lage ist sehr schlecht. Mitten im Industriegebiet.

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10

Mak Ka

Aug 28, 2023

·

Stayed 1 night

典型現代化連鎖酒店, 食物佈置服務全合乎期望, 價錢合理, 免費車位充足,如並非自駕遊, 位置並不方便, 有機會會再來

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6

Markus

Jan 5, 2025

·

Stayed 2 nights

Långt ifrån centrum. Men framförallt buss och spårvagn.

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8

Andreas

Jul 30, 2024

·

Stayed 2 nights

Hotellet passade bra för genomresa och hade en pool där vi kunde ägna några timmar i solen. Det finns laddare till elbil precis intill. Hotellet ligger mitt i ett industriområde så omgivningarna är inte jättekul, men med bil tar man sig enkelt till ett mysigt centrum.

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10

Inge

Apr 22, 2024

·

Stayed 1 night

In het havengebied dit eenvoudige en goed verblijf voor 1 of 2 nachten. Men is aan het verbouwen, maar wij waren er in het weekend dus was het rustig in en om het hotel. Leuke binnentuin, kleine oase, zeer verrassend. In de omgeving is er verder niets (havengebied) daarvoor moet je naar de binnenstad rijden. Kamer was schoon en netjes. Goede bedden! We werden zeer vriendelijke ontvangen en ook weer zeer vriendelijk 'uitgezwaaid'. Ik vermoed dat dit hotel veel zakelijk wordt geboekt. Als we weer naar Antwerpen gaan (mooie stad!) zou ik zonder twijfel dit hotel weer boeken.

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10

Qingxia

Nov 10, 2023

·

Stayed 1 night

Good location and free parking.

6

Michael

Feb 5, 2023

·

Stayed 2 nights

The hotel on which I have been coming many times in the last 20 years is pretty runned down . Its very convenient for work in the port.

8

Ate

Aug 10, 2022

·

Stayed 3 nights

Leuk hotel. Erg basic en sommige dingen verouderd zoals inrichting. Toiletpapier in t zwembad. Goed Personeel. Simpele keuken. Voor gewoon een goed en simpel verblijf met weinig luxe is t prima. Oh ja, goede plek bij snelwegen en ook bij centrum Antwerpen.

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Dining

On‑site dining gets mixed reviews: some enjoy good meals, while others face long waits, inattentive service, and breakfasts that feel limited or overpriced; the restaurant has been closed on some Sunday evenings.

Related guest reviews

4

EFEKAN

Sep 28, 2025

·

Stayed 1 night

I ordered angus burger in the restaurant. Unfortunately my order came more than one hour later. Also waitress never smile and like angry. Anyway all this was ok but restaurant service quality was bad

8

Dave

Nov 2, 2025

·

Stayed 3 nights

We picked it for the free parking and it was easy access to both the hi way and 10 minutes to downtown. It’s a comfortable clean place with a very friendly and helpful staff and good food. It’s safe but not walkable. A bit of an industrial area but quiet, glad I had a car though.

10

Wioleta

Jul 18, 2025

·

Stayed 3 nights

Great hotel , good location, great restaurant

4

Sharon

Jun 7, 2023

·

Stayed 2 nights

After travelling from the UK to our first stop we were really disappointed by this hotel. We arrived at 5pm to walk into a dirty, uncleaned and unprepared room. With two small children in tow this was very inconvenient. We then had to wait for it to be made up which was over an hour. To top it off the restaurant is closed on a Sunday night so we couldn’t even eat whilst we wait. They were clearly short staffed and the guy did try his hardest to be helpful. The hotel location meant that there was not a lot around to offer. Breakfast was good though.

8

Steen

Oct 22, 2024

·

Stayed 3 nights

We booked a room for 3 people, but there were only 2 pillows and 2 towels. We found old socks on the floor from a previous guest…. We would prefer the restaurant crew payed a little more attention to fill up the buffet during breakfast.

8

Henk

Sep 8, 2023

·

Stayed 1 night

Second time staying here. Overall i think iit is a good hotel. Breakfast is very overpriced for the limited choices.

4

Ole

Feb 4, 2026

·

Stayed 1 night

Det er et ældre hotel og værelserne lidt slidte. Men et fint sted at sove for en enkelt nat. Restauranten prøvede jeg for første gang. Meget dårlig service fra start. Personalet oplyste at man kunne få snacks efter 15:00, det kunne man ikke da jeg kontaktede tjeneren 15:03. Jeg var nede at spise sammen med en kollega. Kvaliteten på maden var lav. Tjenere stod og snakkede åbenlyst og så ikke gæster som havde brug for service. Fadøl virkede ikke ordenligt. Det er nok ikke her jeg sover en anden gang...

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10

Wioleta

Nov 2, 2025

·

Stayed 3 nights

Beautiful hotel friendly staff and best food at hotel restaurant

6

Francy

Jul 31, 2023

·

Stayed 1 night

20 euro voor gemiddeld ontbijt! Absurd!!

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6

Berend

Apr 29, 2022

·

Stayed 2 nights

Het ontbijt was zeer karig. Toch werd er per persoon 20 euro voor gevraagd. Schandalig.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $107	9 $100	10 $103	11 $103	12 $96	13 $92	14 $96
15 $85	16	17 $99	18 $233	19 $96	20 $92	21 $161
22 $85	23 $93	24 $93	25 $96	26 $93	27 $86	28 $93
29 $79	30 $90

Su	Mo	Tu	We	Th	Fr	Sa
		1 $93	2 $96	3 $93	4 $90	5 $90
6 $90	7 $90	8 $93	9 $96	10 $93	11 $114	12 $116
13 $81	14 $93	15 $96	16 $96	17 $93	18 $93	19 $93
20 $81	21 $87	22 $88	23 $86	24 $88	25 $93	26 $93
27 $81	28 $88	29 $88	30 $88	31 $110

Novotel Antwerpen - Ekeren

Prices for Novotel Antwerpen - Ekeren

Monthly average prices

About this property

Location

Room options

Superior Room, 1 Double Bed with Sofa Bed

Executive Room, 1 Double Bed with Sofa Bed

Classic Room, 1 Double Bed with Sofa Bed

Guest reviews of Novotel Antwerpen - Ekeren

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Antwerpen - Ekeren

Considering this hotel for your Antwerp trip?

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