What type of breakfast is offered and what are the serving hours?

Continental breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to noon for a fee of approximately EUR 22 to 24.90 per person.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in is available for a fee of EUR 59, subject to availability. Late check-out is also available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

Specific accessibility features are not detailed, but the property is equipped with elevators and step-free entrances to facilitate access.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of Brussels, within a 10-minute walk of Brussels Christmas Market and La Grand Place. It is 1.2 miles from Tour & Taxis and 1.9 miles from the Royal Palace of Brussels.

What are the hotel's policies regarding children?

Children are allowed at the property, and there is no minimum age specified for children to stay for free.

NH Collection Brussels Centre Hotel - 4 Star

Average nightly price at NH Collection Brussels Centre by month, last 12 months (USD)
Month	Average price
January	$163
February	$167
March	$191
April	$183
May	$185
June	$222
July	$184
August	$134
September	$196
October	$238
November	$211
December	$237

What guests think

At NH Collection Brussels Centre, guests appreciate the very central location by the metro, friendly staff, clean and often spacious rooms, and a popular rooftop breakfast with city views, though several reviews note drawbacks that may affect comfort.

Street-facing rooms can be noisy late at night or in the early morning, and ongoing construction around the property adds disruption. Multiple guests reported temperature control problems (air conditioning or heating) and some maintenance issues such as small showers, weak water pressure, or faulty minibars. Service is frequently praised but inconsistent, with occasional check-in delays, bed-type mixups, and key-card errors, while the gym and rooftop terrace are appreciated despite one complaint about the gym access. Overall, it suits travelers who prioritize location over perfect peace.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym facilities are praised as large and well equipped, though one review noted the access is via a busy external gym. The rooftop terrace is appreciated for breakfast views, and parking is nearby rather than on site.

Related guest reviews

10

John

Apr 18, 2025

·

Stayed 4 nights

Excellent Gym

10

Christopher

Nov 7, 2025

·

Stayed 3 nights

Great Hotel! The location of the hotel is central and right next to a metro station, so very well situated. The quality of the hotel was that of a 4*. The staff were very polite and helpful. We travelled as a family with children and friends and it the hotel was exactly what we needed to enjoy our trip to Brussels. We would definitely recommend and don’t forget to check out the roof terrace for the views.

8

Janete Reiner

Jun 2, 2023

·

Stayed 4 nights

Localização excelente, tudo muito perto, porém sem estacionamento no local mas o recomendando a 150 metros do hotel a um preço compatível. O local no final de semana e bem agitado e a noite passa um certo desconforto pois nos deparamos com vários pedintes / mendigos na praça. Mas não fomos incomodados. Café da manhã um dos melhores que tivemos. Muitas opções e variedades.

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8

Christopher

Feb 23, 2023

·

Stayed 1 night

NH Collection hotels are generally great. Breakfast top-notch especially. There was a massive gym in the hotel which was good to see. The frontdesk was struggling due to the volume of visitors but they were superfriendly. Great location in Brussels, walkable from central train station.

10

Eduardo

Feb 25, 2025

·

Stayed 2 nights

La atención en el Front Desk espectacular ! Todos los pibes muy atentos, las habitaciones espaciosas con un baño gigante y el hotel tiene un Gym super completo ! Lo recomiendo !!!

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6

Alice

Oct 27, 2023

·

Stayed 3 nights

Our favorite thing about this hotel was our city center location, as it was right in the middle of everything we could possibly need. We found an excellent food hall around the corner called Wolf with a wide range of affordable eating options. In previous reviews I noticed people complained about homeless people right outside the hotel. As someone who lives in Los Angeles and New York City this was the least of our issues. None of the homeless people bothered us at all. We didn’t feel unsafe, in the city itself but as normal the growing issues with Israel were a concern anywhere in Europe. We didn’t like the breakfast buffet very much, and we also didn’t like the attitude/rudeness of staff telling us to leave the breakfast dining area promptly as breakfast ended. That is unheard of for me. The male staff from front desk to doorman were exceptional and polite. The female staff, one in particular very unpleasant upon check in, we didn’t appreciate that after traveling a long day. A MAJOR issue we had was the gym access. The hotel offers 24/7 gym access, however, they failed to mention that it’s not their private gym. It’s the local neighborhood gym and guests such as myself are given access to this gym. I did not workout there because it was disgusting. Every local and their mother were there, with no space but even worse it smelled like feet. We wouldn’t stay here again. The hotel is far better on Expedia than in person. Reviews don’t quite match the experience.

8

Alexandra

Mar 5, 2023

·

Stayed 3 nights

Très bel hôtel dans le centre mais actuellement dans un quartier en reconstruction (quelques nuisances sonores). L’hôtel en contrepartie nous a surclassé et offert 1 petit déjeuner gratuit. Les chambres preniums sont vraiment mieux que les supérieures … Chambre supérieure grande avec très bonne literie, douche ET baignoire. Petit déjeuner fantastique (jus d’orange pressé, immense choix salé ou sucré), restaurant sur le rooftop, vue sympa.

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10

pierre-marc

Apr 18, 2023

·

Stayed 5 nights

Belle prestation. Personnel très enthousiaste et courtois. Gymnase disponible.

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10

Stuart

Oct 19, 2023

·

Stayed 5 nights

Excellent staff and great location. Parking nearby as well

10

Malika

Nov 2, 2025

·

Stayed 2 nights

The only issue was the room overlooked a bar, so it was noisy until around 3am, but location was great, room was lovely, and the breakfast with view was sublime!

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Cleanliness

Rooms and common areas are generally very clean, with multiple guests praising overall hygiene. A few noted lapses in housekeeping (unclean showers, missing toiletries, dirty robes, or bathroom odors).

Related guest reviews

4

GUSTAVO

Aug 17, 2022

·

Stayed 2 nights

Cuando llegamos nos dieron una habitación diferente a la reservada, luego fue enmendado el error. Cuando disponíamos a ducharnos, no había una gota de shampoo, ni de gel de baño, ni siquiera en la jabonera del lavamanos. Cuando reportamos eso en recepción, nos indicaron que lo resolverían. Al volver más tarde, encontramos recipientes nuevos de jabón, shampoo y gel de baño, pero no instalados! O siquiera rellenados los que estaban instalados. Tuvimos que utilizarlos directamente de los recipientes. Las batas de la ducha estaban asquerosas, llenas de cabellos. Las apartamos sin embargo, al día siguiente en lugar de llevárselas y lavarlas simplemente las volvieron a colocar a un lado de la ducha.

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8

Dominique

Jul 28, 2023

·

Stayed 3 nights

Hormis que la douche n'ait pas été nettoyée et qu'il y avait de nombreux cheveux du précédent client, excellent hôtel, très bien situé. Personnel sympathique et compétent. Excellent petit-déjeuner.

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4

mark

Jun 19, 2023

·

Stayed 2 nights

We had a Junior Suite which I would have to rank as the most disappointing Junior Suite I have stayed in 20 years of travel. The lavatory reeked of stale urine like a public toilet. The shower could not have been smaller, a real elbow banger. I am very slim, but a larger person would not fit. The floors were fake wood laminate which I find cheap looking and unappealing. There was no luggage rack, so suitcases had to go onto the desk, but there was a empty space behind the TV the size of a closet with nothing at all. Plenty of space for a wardrobe or luggage racks, but there was simply nothing there. The location was at the fringe of center town with a lot of construction and many old empty buildings where homeless would sleep in the vestibules at night. On a bright note, beds were comfy and staff was impeccable and breakfast was nice. Lobby was also narrow and unimpressive. For the money spent, I wish I had chosen differently.

10

Ale

Nov 11, 2025

·

Stayed 1 night

Muy limpio, personal muy amable y excelente atención, muy cerca del centro. Me volvería a quedar en este hotel

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10

hyun

Oct 1, 2023

·

Stayed 2 nights

Staffs were so helpful and friendly. Also, hotel is extremely clean!

8

Anneli

Jan 15, 2026

·

Stayed 3 nights

The room was clean and breakfast was nice.

10

Rafaela

Nov 15, 2025

·

Stayed 2 nights

Friendly staff, great convenient location, clean hotel. Always choose NH hotels for a good travel experience. The best hotels ever

8

marissa

Aug 29, 2025

·

Stayed 2 nights

Staff was very friendly and helpful. The hotel was located near downtown but in an area that is currently under construction. The room was pretty clean and very comfortable.

10

Karine

Nov 10, 2025

·

Stayed 3 nights

I had a wonderful stay! The room was very clean and comfortable, and the location was perfect for walking around and sightseeing. Everything I wanted to visit was within easy reach, and the area felt safe and lively. I would definitely stay here again!

10

edgar

Dec 1, 2025

·

Stayed 2 nights

Greay location, clean room and great staff

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Rooms

Many rooms are spacious and comfortable, but street-facing or front rooms can be very noisy late at night or in early mornings. Several guests also noted temperature control problems and some dated decor; a few mentioned cramped showers or high bathtubs.

Related guest reviews

10

Tugrul

Oct 2, 2025

·

Stayed 1 night

Otelin konumu çok iyi, otel temiz ve odalar büyük.

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8

Martyn

Sep 3, 2025

·

Stayed 2 nights

Wonderful friendly staff the best Rooms were a little dated Great location near Grand Place

8

Hongtao

Apr 16, 2025

·

Stayed 2 nights

The hotel is conveniently located, with restaurants and shopping all within walking distance, and the subway station is nearby. The hotel rooms and bathrooms are spacious and clean.

8

Marisa

Jun 5, 2023

·

Stayed 2 nights

Excellent location. In the city center. Waking distance to Grand Place. Great value for price. The extra bed for a third guest is located in a separate room which is great for privacy. Only downside is it can be noisy at night due to the close proximity to all the bars/nightlife.

6

Jakob

Jun 12, 2024

·

Stayed 2 nights

Neon lights flashing all night and poor blinders.

8

Mackenzie

Oct 6, 2024

·

Stayed 1 night

It was a nice long lobby area. The rooms are large but a bit tired.

10

Ramon

Dec 30, 2025

·

Stayed 2 nights

Tudo! Hotel excelente, limpo, quarto amplo e excelente localização!!

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6

R

Dec 18, 2025

·

Stayed 3 nights

Staff brilliant , front premier rooms very noisy in the mornings due to delivery vans and cars etc

8

Alfonso

Aug 14, 2024

·

Stayed 2 nights

The place is not in the best location. Lots of people in the back street that felt unsafe. Not the best neighborhood. The rooms look outdated (the sink and the shower cabin had a drainage issue), the internet doesn’t work in the rooms and the air conditioning is faulty.

10

Malika

Nov 2, 2025

·

Stayed 2 nights

The only issue was the room overlooked a bar, so it was noisy until around 3am, but location was great, room was lovely, and the breakfast with view was sublime!

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Service

Staff are frequently described as friendly, welcoming and helpful, with particular praise for front-desk assistance. However, service can be inconsistent, with delays at check-in, bed-type or key-card errors, and occasional unhelpful or rude interactions.

Related guest reviews

8

Humberto

Oct 10, 2025

·

Stayed 3 nights

O hotel é muito bom, muito bem localizado e oferece um excelente café da manhã. Fiz a reserva com quatro meses de antecedência, informando que viajava com minha esposa. A reserva, feita pelo Hoteis.com, especificava quarto com cama de casal. Ao chegar, fui surpreendido com um quarto com duas camas de solteiro. Ao questionar na recepção, fui informado de que, por ter reservado pela Expedia, estaria “sujeito à disponibilidade” — dito em um tom depreciativo, como se reservar por essa plataforma fosse algum tipo de demérito. Achei a atitude desnecessária e pouco acolhedora. Por outro lado, o hotel atendeu ao meu pedido de um quarto silencioso em andar alto, o que foi um ponto muito positivo. O quarto é amplo e confortável; a TV não tinha streaming, mas oferecia bons canais em inglês. O banheiro é espaçoso, embora o box do chuveiro seja minúsculo e a pressão da água muito fraca. O frigobar estava quebrado. Avisei a manutenção, mas não foi consertado até minha saída. Minha esposa havia comprado alguns iogurtes para guardar, e acabaram estragando. Resumo: excelente café da manhã, localização perfeita, quarto espaçoso, mas chuveiro ruim e atendimento na recepção deixou a desejar. Apesar do problema com as camas, a qualidade do sono foi muito boa.

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6

Charlotte

Apr 13, 2025

·

Stayed 2 nights

really bad service .

10

Bianca

Sep 21, 2023

·

Stayed 4 nights

The best part of this hotel was the front desk associate (from Madrid) lovely personality and very helpful. She made us feel welcome and provided amazing recommendations for touring the area!

10

Carl

Feb 7, 2025

·

Stayed 1 night

Jonathan was super helpful and professional. Great customer service!

2

Dennis

Nov 26, 2023

·

Stayed 1 night

We kwamen s'morgens om 11.00 uur aan we konden nog niet inchecken, dus de koffers afgegeven. Om 20.00 uur gingen we weer naar het hotel om naar one keer te gaan. Tot onze verbazing was er geen kamer, na een half uur bleek er toch een kamer te zijn. Wij naar de kamer deur openen, maar er zat iemand anders al in de kamer. Wij weer naar de receptie, er werd weer naar een kamer gezocht en we kregen een kamer op de 7de etage. We hebben gedoucht, mijn vrouw was nog in de badkamer en er kwamen ineens Japanners onze kamer binnen???? Al met al een zooitje bij de receptie, ik kreeg ook een grote mond van de persoon achter de receptie toen ik hem vertelde dat dit echt niet kan. Volgende keer gaan we zeker niet meer naar dit hotel!!!

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10

Mark

Dec 29, 2022

·

Stayed 2 nights

Perfect location. 3 churches close by, St Catherine, Nicholas and Finistere which is 3 minutes walk away. Shopping is literally downstairs. Several wonderful cafes at the side passages. Lifts comes fast. Atrium rooms are perfectly quiet albeit with poor views. We moved from a extremely noisy street view room. Front desks' manager Jonathan assisted perfectly. Fernando, the chirpy concierge manager made everything so complete. Best 4 star hotel award.

10

Keyonia Tresha

May 24, 2023

·

Stayed 4 nights

Great location, close to shopping, restaurants, sights, & train stations. The hotel is under construction but still clean. The staff is amazing, extremely helpful in every way possible. I would absolutely stay again & recommend to others.

8

Rajendra

Dec 30, 2024

·

Had a great stay, It just that our room was not ready past 1 hour our checkin time, we were tired with the travel and had to wait for room to get ready. Staff offered us a drink in the roof top bar but we didn't had time to visit the bar.

10

Mark

Dec 24, 2022

·

Stayed 1 night

Our first night was difficult but the second night onwards was fabulous. As we were intercontinental travellers, the street side noise affected our rest. Jonathan and Fernando handled our situation with refined grace. The courtyard rooms were superb for time zone weary guest which we were. The metro station entrance is 10 metres away and restaurants and shoppers are practically downstairs. Truly a treasure in the heart of Brussels.

8

Nelson

Apr 16, 2025

·

Stayed 2 nights

While the location and the property as a whole was amazing, the staff were undertrained and stuggled with tasks like issuing access cards. This was a huge issue when I had a train to carch but forgot something in my room and they couldn't property reissue the key

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Location

Exceptionally central and walkable, with a metro station at the door and easy access to Grand Place, shopping and restaurants. Several reviews mention ongoing area construction and nighttime street activity that can bring noise or a less comfortable feel.

Related guest reviews

10

Joseph

Sep 15, 2024

·

Stayed 3 nights

Well located

10

Christopher

Nov 7, 2025

·

Stayed 3 nights

Great Hotel! The location of the hotel is central and right next to a metro station, so very well situated. The quality of the hotel was that of a 4*. The staff were very polite and helpful. We travelled as a family with children and friends and it the hotel was exactly what we needed to enjoy our trip to Brussels. We would definitely recommend and don’t forget to check out the roof terrace for the views.

8

Janete Reiner

Jun 2, 2023

·

Stayed 4 nights

Localização excelente, tudo muito perto, porém sem estacionamento no local mas o recomendando a 150 metros do hotel a um preço compatível. O local no final de semana e bem agitado e a noite passa um certo desconforto pois nos deparamos com vários pedintes / mendigos na praça. Mas não fomos incomodados. Café da manhã um dos melhores que tivemos. Muitas opções e variedades.

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10

Francisco

Apr 14, 2025

·

Stayed 3 nights

Great location

10

Ashleigh

Oct 2, 2023

·

Stayed 2 nights

Excellent hotel for the city centre. Next to the metro line and walking distance to main shopping areas and the grand place. Only place I will stay when in Brussels.

6

Mary

Feb 27, 2023

·

Stayed 7 nights

Overall the hotel was okay, rooms decent. Location not so great-seemed unsafe??! Before you book this hotel, be aware there is MAJOR CONSTRUCTION GOING ON AT THE HOTEL AND ON THE MAIN STREET IN FRONT OF THE HOTEL. Does not appear it will be done anytime soon. Waking up to jack hammering and ruckus at 6:00 am is not what you want on vacation! We had a 2nd floor room with a balcony near the street, it was "SUPER NOISY." You can hear everything/everyone all around the hotel at "all hours of the night" screaming-yelling-fighting-banging on things. The homeless population seemed to surround the hotel. Had I known about the construction, I would never have booked this hotel. Management, highly recommend you make patrons aware there is construction in process-on going at your hotel. Posting this information on your website would be the courteous-right thing to do.

8

Alfonso

Aug 14, 2024

·

Stayed 2 nights

The place is not in the best location. Lots of people in the back street that felt unsafe. Not the best neighborhood. The rooms look outdated (the sink and the shower cabin had a drainage issue), the internet doesn’t work in the rooms and the air conditioning is faulty.

8

Nancy

Oct 20, 2025

·

Stayed 4 nights

Great location

10

MAISAH

Aug 19, 2025

·

Stayed 4 nights

A perfect location in the heart of Brussels. Shopping, restaurants and metro is just in the corner. I would recommend this hotel.

10

Mark

Dec 24, 2022

·

Stayed 1 night

Our first night was difficult but the second night onwards was fabulous. As we were intercontinental travellers, the street side noise affected our rest. Jonathan and Fernando handled our situation with refined grace. The courtyard rooms were superb for time zone weary guest which we were. The metro station entrance is 10 metres away and restaurants and shoppers are practically downstairs. Truly a treasure in the heart of Brussels.

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Dining

Breakfast is repeatedly praised for variety, quality and views from the rooftop dining room. A few guests found the hot items average or disliked the buffet or closing time enforcement.

Related guest reviews

10

Veronica

Dec 19, 2022

·

Stayed 19,344 nights

An excellent stay. Friendly staff, lovely spacious rooms, fantastic breakfast options and a great location.

8

Humberto

Oct 10, 2025

·

Stayed 3 nights

O hotel é muito bom, muito bem localizado e oferece um excelente café da manhã. Fiz a reserva com quatro meses de antecedência, informando que viajava com minha esposa. A reserva, feita pelo Hoteis.com, especificava quarto com cama de casal. Ao chegar, fui surpreendido com um quarto com duas camas de solteiro. Ao questionar na recepção, fui informado de que, por ter reservado pela Expedia, estaria “sujeito à disponibilidade” — dito em um tom depreciativo, como se reservar por essa plataforma fosse algum tipo de demérito. Achei a atitude desnecessária e pouco acolhedora. Por outro lado, o hotel atendeu ao meu pedido de um quarto silencioso em andar alto, o que foi um ponto muito positivo. O quarto é amplo e confortável; a TV não tinha streaming, mas oferecia bons canais em inglês. O banheiro é espaçoso, embora o box do chuveiro seja minúsculo e a pressão da água muito fraca. O frigobar estava quebrado. Avisei a manutenção, mas não foi consertado até minha saída. Minha esposa havia comprado alguns iogurtes para guardar, e acabaram estragando. Resumo: excelente café da manhã, localização perfeita, quarto espaçoso, mas chuveiro ruim e atendimento na recepção deixou a desejar. Apesar do problema com as camas, a qualidade do sono foi muito boa.

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10

Janko

May 3, 2024

·

Stayed 2 nights

Convenient downtown location a walking distance to major attractions and shopping areas. Wonderful breakfast and a helpful staff

8

Rupen

Apr 17, 2025

·

Stayed 2 nights

Decent hotel for the price although hot breakfast quality was poor. Clean and reasonable size rooms. Well located for tourists.

10

Ana

Apr 3, 2023

·

Stayed 2 nights

Property is centrally located right in front of metro station and about 10 minute walk to Grant Platz. Staff is very attentive and helpful. Breakfast buffet is excellent with an array of dishes, dinning room is located on top floor right by the terrace. Our room was very clean and spacious. I will stay here again.

10

Bent

Jan 20, 2024

·

Stayed 3 nights

Glimrende hotel, som i enhver henseende fortjener 4 stjerner. Personalet er veltrænet, høfligt og serviceminded. Værelset var stort og lækkert, med et glimrende badeværelse. Morgenmaden er meget anbefalelsesværdig.

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6

Alice

Oct 27, 2023

·

Stayed 3 nights

Our favorite thing about this hotel was our city center location, as it was right in the middle of everything we could possibly need. We found an excellent food hall around the corner called Wolf with a wide range of affordable eating options. In previous reviews I noticed people complained about homeless people right outside the hotel. As someone who lives in Los Angeles and New York City this was the least of our issues. None of the homeless people bothered us at all. We didn’t feel unsafe, in the city itself but as normal the growing issues with Israel were a concern anywhere in Europe. We didn’t like the breakfast buffet very much, and we also didn’t like the attitude/rudeness of staff telling us to leave the breakfast dining area promptly as breakfast ended. That is unheard of for me. The male staff from front desk to doorman were exceptional and polite. The female staff, one in particular very unpleasant upon check in, we didn’t appreciate that after traveling a long day. A MAJOR issue we had was the gym access. The hotel offers 24/7 gym access, however, they failed to mention that it’s not their private gym. It’s the local neighborhood gym and guests such as myself are given access to this gym. I did not workout there because it was disgusting. Every local and their mother were there, with no space but even worse it smelled like feet. We wouldn’t stay here again. The hotel is far better on Expedia than in person. Reviews don’t quite match the experience.

10

Bhushan

Dec 8, 2023

·

Amazing breakfast, will definitely go back just for that. Other than it was just closevto shopping area, so had a great time there with my family. Thanks

8

Alexandra

Mar 5, 2023

·

Stayed 3 nights

Très bel hôtel dans le centre mais actuellement dans un quartier en reconstruction (quelques nuisances sonores). L’hôtel en contrepartie nous a surclassé et offert 1 petit déjeuner gratuit. Les chambres preniums sont vraiment mieux que les supérieures … Chambre supérieure grande avec très bonne literie, douche ET baignoire. Petit déjeuner fantastique (jus d’orange pressé, immense choix salé ou sucré), restaurant sur le rooftop, vue sympa.

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10

pierre-marc

Apr 18, 2023

·

Stayed 5 nights

Belle prestation. Personnel très enthousiaste et courtois. Gymnase disponible.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $213	5 $167	6 $156	7 $162
8 $136	9 $189	10 $165	11 $165	12 $173	13 $159	14 $159
15 $144	16 $235	17 $443	18	19 $206	20 $167	21 $166
22 $159	23 $181	24 $230	25 $213	26 $188	27 $229	28 $265
29 $155	30 $202

Su	Mo	Tu	We	Th	Fr	Sa
		1 $298	2 $407	3 $223	4 $214	5 $309
6 $163	7 $234	8 $301	9 $250	10 $200	11 $202	12 $240
13 $144	14 $157	15 $162	16 $140	17 $157	18 $150	19 $182
20 $159	21 $161	22 $182	23 $178	24 $146	25 $163	26 $187
27 $176	28 $215	29 $238	30 $258	31 $285

NH Collection Brussels Centre

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About this property

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Premium Room

Family Room (2 Adults + 2 Children)

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Standard Single Room

Guest reviews of NH Collection Brussels Centre

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