Name: Hyatt Hotel Canberra - A Park Hyatt Hotel
Address: 120 Commonwealth Avenue, Yarralumla, Capital Hill, Canberra, Australian Capital Territory, Australia, Canberra, Australian Capital Territory, AU
Price range: $158–$727 per night
Rating: 8.83

What guests think

Hyatt Hotel Canberra - A Park Hyatt Hotel blends heritage character with modern comforts, drawing praise for its charming architecture, spacious rooms, and friendly staff, while some guests note dated elements, occasional noise, and inconsistent service or dining experiences.

Many enjoyed the pool and gym, though signage and access can be confusing and the health club sometimes feels busy. The location suits parliament, galleries and the lake, but it is farther from city shops and restaurants. Expect a character-rich stay near key sights with solid comfort, and be prepared for occasional quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests praise the pool and gym, but note confusing access/signage and that the health club can feel crowded or shared with non-guests; some facilities seem dated, and the tennis court was occasionally unavailable. Parking is available but arrangements vary.

Related guest reviews

8

Alexandra

Sep 27, 2025

·

Stayed 1 night

Amazing location, and free self parking on site. As a historic hotel it definitely has a different kind of feel than your regular hotels. My only issue was that we didn't get the room that we had booked on Expedia. I requested one king bed which is clearly said on my reservation, but the hotel had it listed as two twin beds, which really wasn't ideal since we were there for our wedding anniversary. They did send a man up to push the beds together though.

8

Kevin

Jul 1, 2025

·

Stayed 1 night

Glorious old Hotel Canberra that has been remade into a Park Hyatt with hollow walls and ocean liner feel (long and narrow with rooms on the sides). An iconic political hotel that now calls its Scottish fillet by its American name, ribeye. Owned by America and reflective of contemporary Australia as a willing proxy. Great location near the Prime Minister’s “The Lodge” as well as the Chinese Embassy right across the street. The not best Park Hyatt in the world but a very good hotel. Kudos to the excellent staff. Swimming pool was hot and hot tub was small. Is that artificial grass in the courtyards?

8

Allison

Jan 15, 2023

·

Stayed 19,368 nights

Lovely hotel full of old-world charm. The breakfast was amazing, and the service was impeccable. It could do with some modern updates, like convenient device charging points. The pool and gym were always busy due to be open for other members, not just hotel guests.

2

Minn Zaw

Apr 13, 2024

·

Stayed 2 nights

I got a very noisy room with no view, the pillows are very uncomfortable, this time I couldn’t play tennis, I book that hotel to play tennis very disappointed, on top not enough bicycles couldn’t even rent bicycle, miss old day Hyatt Canberra

10

Pete

Nov 10, 2025

·

Stayed 1 night

Excellent stay. Staff went above and beyond to make us feel welcome. Amazing gym and pool, as well as other facilities. Only minor downside is the bed, which is okay but could have been more comfy.

10

Jacalyn

Aug 24, 2025

·

Stayed 2 nights

Enjoyed our stay. One thing didn’t like was not really knowing how to get to the pool and gym facilities as there is no signs in the hotel saying which way to get there. At check in was told these facilities are outside of the building. No direction to get there

10

Debra

Sep 25, 2024

·

Stayed 1 night

The heritage room was spacious and everything found easily. Pool, spa and sauna terrific. Foyer options to relax very good indeed

8

Timothy

Apr 14, 2023

·

Stayed 3 nights

Have been coming here for a decade. Hotel is always well presented but now starting to date, 5g coverage is poor so have to use hotel wifi, rooms are clean staff are helpful and friendly facilities are ok, gym equipment is substandard, pool is ok but heavy on chlorine. Tennis court is out of action and no basketball ring or other offering for kids. Tend to eat out as food is okay but like all hotel food a bit mass produced rather than of a high quality. Place is always quiet never hear anyone else in the hotel. Like the position so easy to walk to so much stuff. Parking outdoors 3hr limit is fine as you should be out doing stuff anyway but can be a bit annoying but wouldn’t pay $30 for basement parking per day. Overall it’s a reliable hotel one we’ve enjoyed staying at fir over a decade when in Canberra

10

Richard

Apr 29, 2025

·

Stayed 3 nights

It is a great place to stay with good in-house dining options and a couple of bars. The pool and gym centre was very good. Parking options were a little haphazard but the rest of the experience was great.

10

Sudesh

Jul 28, 2024

·

Stayed 2 nights

Iconic hotel with a charm, great hotel with a old charm, while the foyer and room was great the the pool facilities definitely could do with an uplift.

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Cleanliness

Rooms and bathrooms are generally very clean with strong housekeeping. A few reports mention musty smells, mould in grout, or flooding and dirty areas.

Related guest reviews

10

Leonie

Nov 18, 2025

·

Stayed 1 night

The staff were excellent, very friendly and helpful. The room was spacious, quiet and very clean. The ambience of the whole place was exceptional

10

Tony

Nov 23, 2025

·

Stayed 1 night

Clean room Staff friendly

10

Kylie

Dec 23, 2025

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Stayed 1 night

Clean room, quiet, fast check-in and check-out

10

Philip

Jan 27, 2025

·

Stayed 1 night

Well maintained property.

2

Hayley

Jan 22, 2025

·

Stayed 1 night

Tedious check in, terrible service for an expensive hotel. No info provided, no map of the hotel (very confusing layout, people wandering around lost everywhere) no info provided for check out time, pool hours, breakfast cost, hotel facilities. Everything has to be looked up via QR code. Interconnecting door locked and took 2 phone calls and a 30 minute wait before it was unlocked. My daughter cut her foot in the pool on the tiles, the bathroom was dirty, the lounge chairs had rips in them. Online ordering for room service has 5 items “sold out” including the eggs on toast! Will never stay here again, cute hotel but abysmal customer service.

10

Jackie

Oct 25, 2025

·

Stayed 2 nights

Customer service was excellent from all staff. Very clean and quiet space. Undercover secure parking with over 2 m clearance. Great location with beautiful views.

4

Mandy

Jul 13, 2025

·

Stayed 1 night

The entrance and foyer are stunning! The room smelt musty and there were quite a few broken things - the shower, the kettle, the magnifying mirror and the phone. The staff were nice - they organised a taxi for us and brought extra towels when the shower flooded the bathroom. Overall needs. Refresh and some up keep.

10

julie

Nov 17, 2025

·

Stayed 3 nights

Gorgeous full bath, excellent housekeeping

8

Hera

Apr 4, 2024

·

Stayed 1 night

This is a beautiful grand hotel in a great location. We had a buffet dinner - good but the food choices were limited. We enjoyed the breakfast and variety of options. All the wait staff were very accommodating. The king bed was comfortable but maybe a bit old as when my husband rolled, I felt every movement - maybe the matresses need changing? And the bathroom needs a more thorough cleaning - signs of mould low down and around the grout. The hotel is expensive so we felt that $30 for overnight parking was a bit excessive. We would stay at this hotel again but these issues need to be sorted.

10

Barry

Mar 4, 2023

·

Stayed 2 nights

Clean & well maintained, nothing unsightly , a pleasure to walk and look around

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Rooms

Many find rooms spacious and comfortable with large bathrooms. Some note dated furnishings, occasional noise from AC or plumbing, and sporadic issues with TVs, heating or bed configurations.

Related guest reviews

8

Alexandra

Sep 27, 2025

·

Stayed 1 night

Amazing location, and free self parking on site. As a historic hotel it definitely has a different kind of feel than your regular hotels. My only issue was that we didn't get the room that we had booked on Expedia. I requested one king bed which is clearly said on my reservation, but the hotel had it listed as two twin beds, which really wasn't ideal since we were there for our wedding anniversary. They did send a man up to push the beds together though.

10

Roslyn

Nov 3, 2025

·

Stayed 1 night

Great room.

8

Audrey

Oct 27, 2024

·

Stayed 1 night

Check-in was fine Room. Very tired, cobwebs on all the windows, television broke down. Could not be repaired. Bed was comfortable. Room was although dated very comfortable bathroom and shower were great. Amenities minimal and not to $300 plus per night standard which is double the average roommate anywhere else in Canberra?.

10

Leonie

Nov 18, 2025

·

Stayed 1 night

The staff were excellent, very friendly and helpful. The room was spacious, quiet and very clean. The ambience of the whole place was exceptional

10

Ian

Oct 21, 2025

·

Stayed 1 night

Best bed in any hotel - EVER!!!

10

Fay

Oct 23, 2025

·

Stayed 4 nights

I stayed at this hotel for a three-day conference — my first visit — and was very impressed. It’s a beautiful 100-year-old building that’s been thoughtfully renovated. My room was comfortable, well-sized, and had everything I needed. The bathroom was modern, spacious, and spotless with a large bathtub. The only downside was that the windows couldn’t be opened, as I like some fresh air in the room. Breakfast was excellent, with a chef preparing omelettes, poached, and fried eggs to order. The staff were friendly and helpful throughout my stay. We also had an awards dinner at the hotel as part of the conference, which was very well done. Overall, the room rates were reasonable compared to other hotels, and I would happily stay here again.

6

Shane

Jul 28, 2025

·

Stayed 2 nights

We stayed in the curtin suite for a few nights to catch up with family and friends . To be honest we were disappointed that our room had to be heated by gas column heaters and the pay tv options advertised were not available a we asked for help twice but were told the systems for heating and pay tv need upgrading . Then at 3 am we were woken by doorbell and phone call trying to deliver us a heater we Didn’t ask for . Beautiful old hotel but we wouldn’t stay again

6

Jonathan

Dec 10, 2024

·

Stayed 1 night

I had been looking forward to staying in the Hyatt as it looks a special hotel from the outside. The main lobby is impressive and the finishes in the room are high-end but older in style. Unfortunately, the service at reception was rather cold and the room I had was noisy; I could hear doors slamming and people ascending a stairway in the adjacent service corridor as well as loud music from one of the function rooms until late at night. The tv also turned itself off three times and needed to be fully reset to function. I also found the power point locations inconvenient and the lack of cutlery in the room disappointing. Although I didn’t have it, the breakfast buffet did look fantastic. All in all I was bit underwhelmed and won’t be rushing back.

8

Melanie

Jul 28, 2025

·

Stayed 1 night

The property is starting to look quite old/dated. All rooms were very noisy so not able to get much sleep.

10

Phill

Jan 8, 2026

·

Stayed 1 night

Very good hotel. Got a very early check in (it’s January!) which we greatly appreciated as we weren’t feeling great. Wonderful staff. Room perhaps a little dated but clean and comfy. Excellent location for parliament and galleries. Only topic was that the room seemed to creak a lot in the evening (like floor boards expanding and contracting) which was surprisingly loud. But seemed to calm down and got a good nights sleep. Would definitely stay again.

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Service

Staff are frequently praised as friendly, helpful and professional. Several reviews report slow or uneven service at reception and restaurants, check-in/out delays, and limited information or signage.

Related guest reviews

6

Qingyi

Jan 8, 2025

·

Stayed 1 night

We rushed to book the stay here for the New Year. I only feel the service is not up to its title during my whole stay. No one sent our luggage to our room until we called them after a few hours. They told us they don't know which room to send. But they saw us entered the hotel and took over the luggage themselves. Restaurants are all booked out, only leaving a cafe dining for us. The dining experience is the worst. Waiting hours for the food. At last, we had to pick up the cake by ourselves.

6

Ellen

Jul 17, 2025

·

Stayed 1 night

This is a lovely historic hotel with a fabulous location. The bed is very comfortable, as are the rooms overall. Bathroom is spacious, clean and well laid out. There's a restaurant, bar and guest lounges. The service, however, lets the place down. It's polite enough, but staff are not well informed about the hotel and its offerings and struggle to cope when the place is busy. We didn't really feel welcome when we arrived, more like we were just another couple of people to deal with. Information about the EV chargers was patchy at best. The hotel is also very poorly signed if you want to find anything other than your room. Even the entrance to the car park wasn't easy to locate at the end of a tiring day driving in terrible weather. Some clear signage both inside and outside the hotel would be helpful. When I stepped out of my room, I was confronted with a maze of corridors and not a single sign to reception. Tricky when you have entered from the underground carpark, then want to find your way to the main lobby. Even one little sign would be nice.

10

Michael

Jan 17, 2026

·

Stayed 2 nights

Great character hotel with excellent service from the staff.

4

Glen

Apr 22, 2025

·

Stayed 2 nights

Room not ready,two hours late which affected our evening on dinner booking and theatre booking. Lots of people having trouble at breakfast waiting for coffee and tea and other things,the breakfast set up doesn’t work and needs a rethink. The good thing I can say is the staff on front desk and manager was good at addressing our problems but they couldn’t put the clock back so our weekend was not as good as it should have been.

10

Rachel

Jul 27, 2025

·

Stayed 1 night

The staff were unbelievably amazing!

2

Hayley

Jan 22, 2025

·

Stayed 1 night

Tedious check in, terrible service for an expensive hotel. No info provided, no map of the hotel (very confusing layout, people wandering around lost everywhere) no info provided for check out time, pool hours, breakfast cost, hotel facilities. Everything has to be looked up via QR code. Interconnecting door locked and took 2 phone calls and a 30 minute wait before it was unlocked. My daughter cut her foot in the pool on the tiles, the bathroom was dirty, the lounge chairs had rips in them. Online ordering for room service has 5 items “sold out” including the eggs on toast! Will never stay here again, cute hotel but abysmal customer service.

10

Ana

Feb 1, 2026

·

Stayed 1 night

Lovely older style hotel. Stafff were very helpful and polite. The food in the restaurants was well presented and very nice. Had a fabulous weekend, would recommend.

10

George

Apr 26, 2025

·

Stayed 1 night

I was disapointed that the staff member behind the desk didnt acknowledge me standing there for at least 2 minutes upon my check out but was busy looking at a screen. It was 7:30am and no other staff member on duty. I then saw the express check out box and used it. Poor service that you would expect from a property of that stature.

10

AMANDA

Dec 2, 2025

·

Stayed 2 nights

Excellent stay and amazing facilities Staff members outstanding

10

Joel

Dec 1, 2025

·

Stayed 1 night

They put an extra effort into making you feel special. It was my partner’s birthday and they really went the extra mile.

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Location

Well placed for Parliament House, galleries and Lake Burley Griffin. Less convenient for city-centre shops and dining.

Related guest reviews

10

Christopher

Jul 30, 2025

·

Stayed 1 night

Old world, classic hotel that has been updated for modern comfort. Location is close to Parliament House and several museums.

10

James

Jan 2, 2024

·

Stayed 2 nights

I liked the grounds particularly, especially being close to the lake and the parklands and the parliamentary circle. No complaints whatsoever.

10

trevor

Dec 27, 2023

·

Stayed 1 night

The location is convenient close to parliament house

10

Mark

Sep 18, 2025

·

Stayed 1 night

some distance from city Centre if you wanted to walk, grand old hotel and unique, otherwise great hotel

10

Joanna

Aug 8, 2024

·

Stayed 1 night

By any measure this is one of Australia’s great hotels. The management rightly celebrates the building’s history as the first accommodation to be built for politicians & senior public servants in the early days of Canberra. But in addition to that (and the elegant renovation) the service was superb, and the food excellent. It’s also close to the National Gallery, the National Library etc.

10

Jackie

Oct 25, 2025

·

Stayed 2 nights

Customer service was excellent from all staff. Very clean and quiet space. Undercover secure parking with over 2 m clearance. Great location with beautiful views.

8

Claudia

Nov 26, 2023

·

Stayed 2 nights

Lovely hotel, very quiet. Only problem is location to shops & food.

10

Michelle

Mar 17, 2024

·

Stayed 3 nights

Great location near the lake, bus stop and walking/bike tracks. Lovely outdoor sitting area at the Hyatt. Rooms are large enough and the room service/housekeeping very efficient. Cycle Canberra deliver bikes straight to hotel if you plan to bike around. Buffet breakfast fantastic and great staff. Only suggestion is to work on better access to cater for prams and wheelchairs. Loved this stay!

10

Phill

Jan 8, 2026

·

Stayed 1 night

Very good hotel. Got a very early check in (it’s January!) which we greatly appreciated as we weren’t feeling great. Wonderful staff. Room perhaps a little dated but clean and comfy. Excellent location for parliament and galleries. Only topic was that the room seemed to creak a lot in the evening (like floor boards expanding and contracting) which was surprisingly loud. But seemed to calm down and got a good nights sleep. Would definitely stay again.

10

Nicholas

Aug 23, 2024

·

Stayed 1 night

Great location and big comfortable room, great place to stay

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Dining

Breakfast often stands out for quality and variety, and many enjoyed the tea lounge and restaurants. Others found options limited or service slow at busy times and events, with some critical feedback on conference or vegetarian offerings.

Related guest reviews

10

Christine

Nov 22, 2025

·

Stayed 3 nights

Great location, delicious breakfast, and very helpful and informative staff

10

Robyn

Jul 26, 2025

·

Stayed 1 night

Everything was lovely. I had the best sleep I’ve had in a long time. The buffet breakfast was excellent- not your standard buffet.

10

Fay

Oct 23, 2025

·

Stayed 4 nights

I stayed at this hotel for a three-day conference — my first visit — and was very impressed. It’s a beautiful 100-year-old building that’s been thoughtfully renovated. My room was comfortable, well-sized, and had everything I needed. The bathroom was modern, spacious, and spotless with a large bathtub. The only downside was that the windows couldn’t be opened, as I like some fresh air in the room. Breakfast was excellent, with a chef preparing omelettes, poached, and fried eggs to order. The staff were friendly and helpful throughout my stay. We also had an awards dinner at the hotel as part of the conference, which was very well done. Overall, the room rates were reasonable compared to other hotels, and I would happily stay here again.

10

Alexandra Patricia

Dec 31, 2025

·

Stayed 2 nights

Breakfast was good but waiting tome was long

8

Simon

May 1, 2025

·

Stayed 1 night

A lovely hotel. Sadly, let down by the cold air conditioning and limited dining options. We’ll only stay there again when the weather warms up. The (indoor) public areas are way too cold at this time of year.

10

Goldy

Sep 14, 2025

·

Stayed 2 nights

Great location to all attractions. Lovely hotel for a relaxing stay. Dining options not great but food was good.

10

Ana

Feb 1, 2026

·

Stayed 1 night

Lovely older style hotel. Stafff were very helpful and polite. The food in the restaurants was well presented and very nice. Had a fabulous weekend, would recommend.

10

Roz

Mar 21, 2025

·

Stayed 2 nights

Beautiful hotel - only downside was the vegetarian food offered at the Immigration Law Conference - surprisingly awful for except for the gala dinner entree and sweets. I had to grab a waitress to get the 3 vegetarian guests their main meal and we ate after everyone else and it was inedible oversalted risotto slop. Others got half a roast pumpkin with nothing else. The lunches were awful - overcooked, slimy lentil salads - French put lentils should be used in a five star hotel. Even the roast potatoes were horrible. The vegetarian food was no better than that served in my university whole foods cafe in the 1980’d or public hospital standard dishes. The coffee was horrible too. I am sorry to be so harsh when everything else was excellent. I understand that catering for a huge event is very demanding but I have had better at your Melbourne and Sydney sister hotels at this conference in previous years.

8

Hera

Apr 4, 2024

·

Stayed 1 night

This is a beautiful grand hotel in a great location. We had a buffet dinner - good but the food choices were limited. We enjoyed the breakfast and variety of options. All the wait staff were very accommodating. The king bed was comfortable but maybe a bit old as when my husband rolled, I felt every movement - maybe the matresses need changing? And the bathroom needs a more thorough cleaning - signs of mould low down and around the grout. The hotel is expensive so we felt that $30 for overnight parking was a bit excessive. We would stay at this hotel again but these issues need to be sorted.

6

Luther

Aug 1, 2025

·

Stayed 2 nights

Short weekend stay. Best framed as a three star experience with crowded buffet restaurants the only dinner options plus sparse staffing. Think of it as rough n ready.

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Month	Average price
January	$152
February	$183
March	$210
April	$167
May	$198
June	$194
July	$184
August	$197
September	$200
October	$203
November	$216
December	$176

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $178	21 $192	22 $237	23 $245	24 $193	25 $221	26 $225
27 $160	28 $171	29 $217	30 $211

Su	Mo	Tu	We	Th	Fr	Sa
				1 $185	2 $252	3 $356
4 $246	5 $167	6 $176	7 $176	8 $161	9 $178	10 $187
11 $167	12 $727	13 $395	14 $422	15 $176	16 $195	17 $233
18 $166	19 $196	20 $191	21 $191	22 $185	23 $180	24 $187
25 $158	26 $224	27 $356	28 $383	29 $224	30 $170	31 $175

Hyatt Hotel Canberra - A Park Hyatt Hotel

Prices for Hyatt Hotel Canberra - A Park Hyatt Hotel

Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed, Corner

Room, 2 Twin Beds (Heritage)

Room, 1 King Bed

Deluxe Room, 2 Twin Beds

Room, 1 King Bed, Balcony

Park, Suite

Room, 1 King Bed, Balcony (Heritage)

Room, 1 King Bed (Heritage)

Suite (Diplomatic)

Deluxe Room, 1 King Bed

Guest reviews of Hyatt Hotel Canberra - A Park Hyatt Hotel

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What guests think

Property Policies

Check-in instructions

Good to know

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