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The Empress Hotel - Room
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The Empress Hotel - Reception

The Empress Hotel


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

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Property description

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, co...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across reviews, The Empress Hotel is praised for warm, attentive staff, generous welcome gifts, clean, spacious rooms, and good value, with a convenient, quietish location near the Night Bazaar and a walkable, though not short, distance to the Old City.

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Facilities

Good

Cleanliness

Clean

Service

Friendly

Location

Convenient

Was this helpful?

10

Darrel

IAN-logo

2 weeks ago

·

Stayed 4 nights

This is my 4th time to stay at the Empress, so I knew what to expect - and again was not disappointed. They service is Great. Breakfast buffet is well rounded, delicious, good variety, fresh and unhurried. Convenient location and great for conferences. They know how to take care of their guests.
This is my 4th time to stay at the Empress, so I knew what to expect - and again was not disappointed. They service is Great. Breakfast buffet is well rounded, delicious, good variety, fresh and unhurried. Convenient location and great for conferences. They know how to take care of their guests.

10

Karim

IAN-logo

3 weeks ago

·

Stayed 3 nights

Good service and friendly staff. They gave us a welcome gift. There is also a nice pool to chill after a long day AC too strong though
Good service and friendly staff. They gave us a welcome gift. There is also a nice pool to chill after a long day AC too strong though

4

Jay

IAN-logo

26 Feb 2026

·

Stayed 2 nights

Bathroom - No Shower Pan. Bath tub bathing was sort of complusory, which became very difficult with corded shower. They should upgrade their bathrooms in totality.
Bathroom - No Shower Pan. Bath tub bathing was sort of complusory, which became very difficult with corded shower. They should upgrade their bathrooms in totality.

10

Hannoch

IAN-logo

25 Feb 2026

·

Stayed 2 nights

YES
YES

8

Leif

IAN-logo

17 Feb 2026

·

Stayed 3 nights

Thank you for a pleasant stay at your hotel. I stayed for 10 days in Deluxe and Executive rooms. The rooms were kept clean every day by a friendly and professional cleaning staff. The rooms are spacious and beautifully decorated in an old traditional style, which I like a lot, quality bed, sheets and duvets, maybe a little updating of the lighting system and showers would be nice. The reception staff were friendly and professional, treating me very well. The breakfast was excellent with a large selection. This is a solid and well-established hotel with a good location. The arrival and reception area makes a good impression, it is nicely decorated. There are four large lifts available that take you to your floor, the lovely pool area on the third floor has sun loungers and a pool bar, free towels are available, and it is connected to a great gym, with toilets and changing rooms. If you want to spend a day by the pool, there is usually plenty of space available during the day when most guests are out on excursions. The location, with plenty of space outside for taxis and transport, is convenient, just down a small road then to the right, you will find Changklan Road, which has many cafes, restaurants, and a lot of activity. After a 7-minute walk, you will reach The Big C market, which has a large supermarket, cafes, and eateries. Further along, there is McDonald's, souvenir stalls, and lots of other activities. Walking to the old city gate (Tha Pae Gate) takes about 30 minute
Thank you for a pleasant stay at your hotel. I stayed for 10 days in Deluxe and Executive rooms. The rooms were kept clean every day by a friendly and professional cleaning staff. The rooms are spacious and beautifully decorated in an old traditional style, which I like a lot, quality bed, sheets and duvets, maybe a little updating of the lighting system and showers would be nice. The reception staff were friendly and professional, treating me very well. The breakfast was excellent with a large selection. This is a solid and well-established hotel with a good location. The arrival and reception area makes a good impression, it is nicely decorated. There are four large lifts available that take you to your floor, the lovely pool area on the third floor has sun loungers and a pool bar, free towels are available, and it is connected to a great gym, with toilets and changing rooms. If you want to spend a day by the pool, there is usually plenty of space available during the day when most guests are out on excursions. The location, with plenty of space outside for taxis and transport, is convenient, just down a small road then to the right, you will find Changklan Road, which has many cafes, restaurants, and a lot of activity. After a 7-minute walk, you will reach The Big C market, which has a large supermarket, cafes, and eateries. Further along, there is McDonald's, souvenir stalls, and lots of other activities. Walking to the old city gate (Tha Pae Gate) takes about 30 minute

199/42 Chang Klan Rd.,Chiang Mai, Chiang Mai, Thailand

Location

With a stay at The Empress Hotel Chiang Mai, you'll be centrally located in Chiang Mai, within a 5-minute drive of Chiang Mai Night Bazaar and Tha Phae Gate. This family-friendly hotel is 3.7 mi (5.9 km) from Nimmanhaemin Road and 12.2 mi (19.7 km) from Wat Phra That Doi Suthep.

Riverside(0.2 Miles)

Central Chiang Mai Memorial Hospital(0.2 Miles)

Mae Ping River(0.3 Miles)

Mae Kha Canal Village(0.4 Miles)

Anusarn Market(0.6 Miles)

Chiang Mai Night Bazaar(0.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 23:30

Before 12:30


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self-parking is available on-site for guests.


Buffet breakfasts are available daily from 6 AM to 10 AM for a fee of approximately THB 450 for adults and children.


No pets and no service animals are allowed at this property.


Check-in is from 2:00 PM to 11:30 PM, and check-out is at 12:30 PM. Late check-out is available for a fee of THB 500, subject to availability.


Airport shuttle services are available for a fee of THB 250 per person (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on wheelchair-accessible rooms and bathrooms are not provided.


The property is centrally located in Chiang Mai, within a 5-minute drive of Chiang Mai Night Bazaar and Tha Phae Gate. It is approximately 2.5 miles from Chiang Mai University and 4.5 miles from Chiang Mai International Airport.


Yes, the property features an outdoor swimming pool, which is operational seasonally.


One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.


The property offers rollaway beds for a fee of THB 850 per night, and advance request or confirmation is required.


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