Name: Woodlands Hotel, BW Signature Collection
Address: 13 Panmure Terrace, Dundee, Scotland, United Kingdom, Dundee, Scotland, GB
Price range: $69–$189 per night
Rating: 8.38

What guests think

At Woodlands Hotel, BW Signature Collection, guests highlight friendly staff, comfortable rooms, and a quiet residential setting, while noting charges to use the leisure facilities and occasional shortcomings such as hot rooms, weak Wi-Fi, or event-related noise.

Many appreciate the pool and spa, though some facilities felt worn or were temporarily unavailable. Room quality ranges from refurbished and spacious to small or under sloped ceilings, and some upper floors are stair access only. Breakfast and dinners earn frequent praise, with a few remarks about limited choices or bar selection. Overall, expect a friendly stay with character and a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Leisure facilities (pool and spa) are popular, but access carries an extra fee and some areas feel dated, with occasional closures. There is no lift to upper floors, and parking is reviewed positively.

Related guest reviews

10

Jill

Oct 5, 2025

·

Stayed 2 nights

Hotel was great. Staff so friendly. Worth paying for the leisure as it is great.

6

Nicola

Oct 2, 2023

·

Stayed 1 night

In need of upgrades. Leisure /pool area very dated in particular. Food was okay. Staff friendly enough.

8

Stephen

Apr 10, 2023

·

Stayed 2 nights

The pool and spa were very nice, the gym was good but some equipment could be updated.

6

Alexander

Oct 20, 2024

·

Stayed 2 nights

The charge for the pool was £7.50 per person per day which I think is too high especially since there was no sauna or steam room available.

10

Pam

Oct 6, 2025

·

Stayed 2 nights

Clean room ,friendly staff, fantastic breakfast pool and spa really nice

10

Rashida Murtuza

Aug 20, 2025

·

Stayed 1 night

Very well maintained property . The leisure facilities were nice and children enjoyed the pool services. It’s not free you have to pay to use. Room type we booked was very spacious for a family of 5. Location is good to explore the highlands from Dundee town itself is very pretty We enjoyed our stay

6

Sharon

Jun 19, 2025

·

Stayed 1 night

Room was clean and staff was friendly. Disappointed they charge each guest $7 pounds ti use pool. About $16 Canadian! Also the sell memberships to local residents to use facilities. Guest compete with locals to enjoy the swimming pool hot tub and saunas. Not pleased

6

Barry

Dec 9, 2025

·

Stayed 1 night

Room upgrade was not worth it, worn out in places Bar area was nice pool/sauna ok

4

Paul

Oct 7, 2025

·

Stayed 1 night

Room was third floor too small with low bathroom roof , fixtures and furnishings old appears a little dated , spa was in poor condition , jucuzi out of use and changing area poor . Staff were fine .

10

Michelle

Feb 14, 2023

·

Stayed 1 night

Beautiful setting, excellent staff and fabulous facilities especially the pool. Food lovely and great selection of gins.

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Cleanliness

Most guests find the hotel clean, but housekeeping is inconsistent, with reports of dust, stained carpets, missed bins, and mould in some bathrooms. Décor and fixtures can look worn.

Related guest reviews

2

Scott

Jul 26, 2024

·

Stayed 4 nights

Terrible reception manager and maintenance lazy to say the least. Beds never made/towels full of holes and thin, everything shabby. Shower covered in black mould and smelly. Do yourself a favour and book elsewhere

10

John

Feb 24, 2023

·

Stayed 1 night

i have used the Woodlands Hotel on several occasions and it is always clean and in good order, The rooms i book are large and very clean and comfortable. The food is pretty good but has a limited menu. the bar and restaurant area is very comfortable and the waiters are very good. if i have one gripe, it is that you now charge £5.00 to use the pool/sauna, where it was always included in your room rate. i dont know of any other hotel who does this. but as i said it is only a small gripe and will not deter me from staying hear again.

10

Lorraine

Dec 3, 2023

·

Stayed 2 nights

The place is so lovely and welcoming, staff are attentive and so friendly. The choice of food was excellent and what we ordered was delicious . The only thing that let it down a bit was the room wasn’t as clean as it could have been and the next day clean wasn’t done properly. We spoke to manager and she sorted it straight away. Will definitely stay again . Beautiful four poster bed was nice suprise. We joined the Best Western membership that lets you know about offers etc . All in all thoroughly enjoyed our 2 night stay.

4

Simone

May 22, 2023

·

Stayed 2 nights

The room was run down. Some things were easy fixes such as holes in the lampshades and grout coming off the floor as you walked on it. It was far too warm and we had to keep our window open the whole time listening to noise. The remote was grubby, there were stains in the bathroom and the wardrobe was dusty. If we had another choice at the time, we wouldnt have stayed. The staff was lovely though.

10

Graeme

Dec 8, 2025

·

Stayed 1 night

The room was clean, comfortable and exactly as described. Breakfast was a buffet style and everything was fresh and well cooked. The bar would be better if there were some local beer’s available either on draft or in bottles

8

Chris

Nov 2, 2025

·

Stayed 1 night

Room very clean and large. Staff pleasant and helpful.

6

Robert

Jul 10, 2025

·

Stayed 1 night

Property was clean and tidy. Staff were very helpful. Check in was swift and well organised. Only issue was the temperature. With the warm weather the room was sweltering and there was no way to cool it down. Even with the windows open as far as possible and the portable fan fully on the room was unbearably hot. With a young child this was not ideal.

8

Brian

Sep 23, 2024

·

Stayed 2 nights

We thoroughly enjoyed our stay, just a minor hiccup on arrival, waste bin had not been emptied, bed had been sat or rumbled on it a bit & tea tray not stocked up. Dining room staff friendly & attentive at all meals, will stay again

4

Ellis

Jun 8, 2024

·

Stayed 1 night

Room was out of date and dusty. Terrible view from the the tiny window. Found it difficult to fall asleep due to music from an event the hotel was hosting.

10

Keith

Apr 10, 2023

·

Stayed 1 night

Staff very helpful couldn’t do enough to help hotel was clean and tidy

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Rooms

Room quality varies widely: some are refurbished, spacious and quiet, while others feel small or dated with sloped ceilings or low bathroom roofs. Recurring issues include very warm rooms, event or corridor noise, patchy in-room Wi-Fi, and some uncomfortable mattresses.

Related guest reviews

8

Bernard

Dec 22, 2024

·

Stayed 2 nights

The updated rooms are really nice. The older ones need updating. You get charge extra to use the leisure suite which I don’t agree with. Breakfast is ok. If it’s not buffet you get 1 of each item which I feel it makes it not worth the £12.50.

10

Paul S

Oct 6, 2025

·

Stayed 1 night

Very nice hotel,upgraded to a superior room,recently refurbished and very spacious and clean,very quiet,fantastic staff no waiting at reception,dining room very good,meal excellent,my only concern it’s up a steep hill and I don’t drive,beautiful views

6

RONNIE

Jun 21, 2024

·

Stayed 4 nights

Room was unbearablly hot, no heating was on and there is only an old fan in the room to try keep it cool..Think I was above the spa area and this could be the cause of the relentless heat...There is a fairly awkward arrangement between the bar and restaurant for food and the tv in the bar is rather small and poorly placed. There is a decent selection of largers and nice outdoor sitting area, rooms were clean and serived daily...The tv in the room is of a good size and larger than the one in the lounge bar..

6

Dale

Oct 10, 2023

·

Stayed 1 night

The WiFi didn't work in my room. It was unstable and kept disconnecting. That alone means I would not stay here again. The breakfast however was great!

10

Rashida Murtuza

Aug 20, 2025

·

Stayed 1 night

Very well maintained property . The leisure facilities were nice and children enjoyed the pool services. It’s not free you have to pay to use. Room type we booked was very spacious for a family of 5. Location is good to explore the highlands from Dundee town itself is very pretty We enjoyed our stay

8

Chris

Nov 2, 2025

·

Stayed 1 night

Room very clean and large. Staff pleasant and helpful.

6

Robert

Jul 10, 2025

·

Stayed 1 night

Property was clean and tidy. Staff were very helpful. Check in was swift and well organised. Only issue was the temperature. With the warm weather the room was sweltering and there was no way to cool it down. Even with the windows open as far as possible and the portable fan fully on the room was unbearably hot. With a young child this was not ideal.

6

Barry

Dec 9, 2025

·

Stayed 1 night

Room upgrade was not worth it, worn out in places Bar area was nice pool/sauna ok

4

Paul

Oct 7, 2025

·

Stayed 1 night

Room was third floor too small with low bathroom roof , fixtures and furnishings old appears a little dated , spa was in poor condition , jucuzi out of use and changing area poor . Staff were fine .

4

Ellis

Jun 8, 2024

·

Stayed 1 night

Room was out of date and dusty. Terrible view from the the tiny window. Found it difficult to fall asleep due to music from an event the hotel was hosting.

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Service

Service is generally very friendly and helpful across departments. A few guests encountered gaps such as no one at reception, limited help with luggage, or uncertainty during an incident.

Related guest reviews

10

Jill

Oct 5, 2025

·

Stayed 2 nights

Hotel was great. Staff so friendly. Worth paying for the leisure as it is great.

10

Zander

Jun 22, 2025

·

Stayed 1 night

Friendly staff

8

Kimberley

Jun 19, 2023

·

Stayed 2 nights

Very pleasant staff. Hotel in lovely location and grounds very well maintained. Room comfortable but beds require to be looked at with view to replacing. One side was sagging and the other side had a spring at hip position which was very uncomfortable. Decor and carpets slightly worn and tired. Unfortunately there was a medical incident at breakfast and there did not appear to be an in site first aider. Dining staff flustered and shaken, not knowing what to do. An ambulance was called by Reception and attended. Thankfully all was well in end.

10

Jeffrey

Jul 10, 2024

·

Stayed 1 night

Great Staff, restaurant and pub. Had I known earlier how nice, I would've booked a longer stay. Possibly the world's best Best Western. Wonderful.

4

Linda

Dec 21, 2022

·

Stayed 1 night

No one on reception when we arrived. Had to walk round the hotel to find someone. You now have to pay to use their leisure suite. A bit of warning about that would have been nice. Our breakfast was freshly cooked and delicious. I think they need to do some customer service training though. All in all didn’t live up to its price tag. I would go to Carnoustie Golf Hotel in future.

10

Steve

Oct 31, 2023

·

Stayed 2 nights

Attended hotel where our friends funeral wake was taken place reason for the stay. The staff very pleasant and helpful. The restaurant food was delicious and food came very quickly and there was no rush to remove us when restaurant was closed.

8

Chris

Nov 2, 2025

·

Stayed 1 night

Room very clean and large. Staff pleasant and helpful.

10

Donna

Feb 26, 2023

·

Stayed 1 night

Receptionist was extremely helpful and friendly. Hotel is lovely and breakfast delicious. Great stay.

8

Grace

Aug 2, 2025

·

Stayed 1 night

Our room was up 2 flights stairs, no lift, not good, not explained there was no lift. Both have walking difficulties. No offer of assistance with luggage. All staff were polite, helpful and friendly. Food average. Parking good. Nice town to visit; Broughty Ferry. Overall happy stay.

8

Keith

Feb 14, 2023

·

Stayed 2 nights

Very good trip to Scotland to celebrate a special 97 th birthday. The hotel was ideal for us to meet family there and have drinks and a meal together. The staff were very helpful and friendly. The food was very good although the evening menu was a little limited. Would stay there again .

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Location

Set in a quiet residential area with well-kept grounds, convenient for Broughty Ferry and exploring the region. The property sits on a hill, which some find steep when walking.

Related guest reviews

8

Kimberley

Jun 19, 2023

·

Stayed 2 nights

Very pleasant staff. Hotel in lovely location and grounds very well maintained. Room comfortable but beds require to be looked at with view to replacing. One side was sagging and the other side had a spring at hip position which was very uncomfortable. Decor and carpets slightly worn and tired. Unfortunately there was a medical incident at breakfast and there did not appear to be an in site first aider. Dining staff flustered and shaken, not knowing what to do. An ambulance was called by Reception and attended. Thankfully all was well in end.

10

Dominic

Jun 24, 2024

·

Stayed 2 nights

Great hotel. Nice walk DOWN to Broughty Ferry. Little tougher coming back UP

10

Paul S

Oct 6, 2025

·

Stayed 1 night

Very nice hotel,upgraded to a superior room,recently refurbished and very spacious and clean,very quiet,fantastic staff no waiting at reception,dining room very good,meal excellent,my only concern it’s up a steep hill and I don’t drive,beautiful views

8

Keith

Oct 10, 2025

·

Stayed 2 nights

Hotel is sitting a nice quiet residential area. Staff were friendly. You had to book a time slot for breakfast which we have never experienced anywhere before.

8

Julie

Aug 18, 2023

·

Stayed 1 night

Bed very uncomfortable- suggested getting a new mattress. Some cobwebs in the room too - at the side of the headboard. Good location for seeing the area

10

Rashida Murtuza

Aug 20, 2025

·

Stayed 1 night

Very well maintained property . The leisure facilities were nice and children enjoyed the pool services. It’s not free you have to pay to use. Room type we booked was very spacious for a family of 5. Location is good to explore the highlands from Dundee town itself is very pretty We enjoyed our stay

8

Robert

Sep 8, 2024

·

Stayed 2 nights

It was a quiet location however the late night staff woke me up with their enthusiastic chatter during their smoke break in the middle of the night. Otherwise good experience.

8

Grace

Aug 2, 2025

·

Stayed 1 night

Our room was up 2 flights stairs, no lift, not good, not explained there was no lift. Both have walking difficulties. No offer of assistance with luggage. All staff were polite, helpful and friendly. Food average. Parking good. Nice town to visit; Broughty Ferry. Overall happy stay.

10

Anna

Mar 19, 2025

·

Stayed 2 nights

Beautifully situated hotel. Attentive staff

8

Keith

Feb 14, 2023

·

Stayed 2 nights

Very good trip to Scotland to celebrate a special 97 th birthday. The hotel was ideal for us to meet family there and have drinks and a meal together. The staff were very helpful and friendly. The food was very good although the evening menu was a little limited. Would stay there again .

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AI-generated summary based on recent guest reviews

Dining

Breakfast and dinners are widely praised for quality, though several guests found the evening menu limited. The bar is pleasant with good drink options, though a few wanted more local beers.

Related guest reviews

10

Norma

Oct 20, 2023

·

Stayed 2 nights

This is listed as a 3-star hotel but it has 5 star heart. The hotel is a wee bit tired but it makes up for it with how clean and airy the rooms the restaurant and the bar area and the whole hotel is spotless. Many hotels list family-friendly but that really only means facilities not with this Hotel this is the best family-friendly I have ever been to. The management and the staff make this hotel the wee gem it is nothing too much bother and smiling faces greet you. This family gives them 5 stars and without a doubt, we will be back...Oh, and the brekkie and evening meals were fab and my grandson who is 4 didn't want to leave. Thank you all for making our stay so relaxed.

10

William

Aug 16, 2024

·

Stayed 1 night

A comfortable, friendly hotel with excellent facilities and reasonably priced food and beverages. We love it.

10

John

Feb 24, 2023

·

Stayed 1 night

i have used the Woodlands Hotel on several occasions and it is always clean and in good order, The rooms i book are large and very clean and comfortable. The food is pretty good but has a limited menu. the bar and restaurant area is very comfortable and the waiters are very good. if i have one gripe, it is that you now charge £5.00 to use the pool/sauna, where it was always included in your room rate. i dont know of any other hotel who does this. but as i said it is only a small gripe and will not deter me from staying hear again.

10

Graeme

Dec 8, 2025

·

Stayed 1 night

The room was clean, comfortable and exactly as described. Breakfast was a buffet style and everything was fresh and well cooked. The bar would be better if there were some local beer’s available either on draft or in bottles

10

Donna

Feb 26, 2023

·

Stayed 1 night

Receptionist was extremely helpful and friendly. Hotel is lovely and breakfast delicious. Great stay.

10

Dawn

Apr 20, 2025

·

Stayed 2 nights

Lovely property. Beautiful restaurant and breakfast.

6

Barry

Dec 9, 2025

·

Stayed 1 night

Room upgrade was not worth it, worn out in places Bar area was nice pool/sauna ok

10

Maureen

Jul 1, 2023

·

Stayed 3 nights

All good but dinner a bit mediocre Lovely grounds Friendly staff

10

Michelle

Feb 14, 2023

·

Stayed 1 night

Beautiful setting, excellent staff and fabulous facilities especially the pool. Food lovely and great selection of gins.

8

Keith

Feb 14, 2023

·

Stayed 2 nights

Very good trip to Scotland to celebrate a special 97 th birthday. The hotel was ideal for us to meet family there and have drinks and a meal together. The staff were very helpful and friendly. The food was very good although the evening menu was a little limited. Would stay there again .

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AI-generated summary based on recent guest reviews

Month	Average price
January	$72
February	$79
March	$88
April	$103
May	$111
June	$99
July	$110
September	$125
October	$102
November	$85
December	$72

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6 $101	7 $128	8 $107	9 $109	10 $106	11 $126	12 $141
13 $85	14 $122	15 $122	16 $138	17 $117	18 $103	19 $189
20 $104	21 $110	22 $110	23 $110	24 $103	25 $88	26 $139
27 $78	28 $108	29 $117	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
				1 $111	2 $104	3 $142
4 $73	5 $115	6 $115	7 $107	8 $98	9 $85	10 $126
11 $71	12 $85	13 $85	14 $115	15 $115	16 $85	17 $126
18 $69	19 $84	20 $100	21 $110	22 $88	23 $84	24 $128
25 $77	26 $108	27 $110	28 $108	29 $89	30 $84	31 $157

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about Woodlands Hotel, BW Signature Collection

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