Is parking available at the property?

Free valet parking is available onsite. Guests must contact the property in advance to reserve onsite parking.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee. The cost is approximately VND 728,000 for adults and VND 416,000 for children. Children aged 3 and younger eat free breakfast.

What are the standard check-in and check-out times?

Check-in time is at 14:00 and check-out time is at 12:00. Early check-in is allowed based on room availability and may incur a fee. Late check-out is also available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge, available 24 hours. The airport shuttle fee is VND 1,527,500 per vehicle for a one-way trip. Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities including public areas and rooms. Elevators are available for easy access to different floors.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Ho Chi Minh City, a short 9-minute walk from Nguyen Hue Walking Street and 11 minutes by foot from Ho Chi Minh City Opera House. It is 0.8 miles from Bitexco Financial Tower and Saigon Central Post Office, with Tan Son Nhat International Airport located 7.7 km away.

Does the property have a swimming pool?

Yes, the hotel features an outdoor heated pool. Pool access is available from 6:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Children aged 4 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding. The property has family rooms available.

Lotte Hotel Saigon - Experience Luxury

Average nightly price at Lotte Hotel Saigon by month, last 12 months (USD)
Month	Average price
January	US$164
February	US$139
March	US$204
April	US$155
May	US$141
June	US$140
July	US$132
August	US$135
September	US$138
October	US$156
November	US$172
December	US$178

What guests think

Across the reviews, Lotte Hotel Saigon stands out for warm, professional staff, a large resort‑style pool, varied breakfast buffets, and a convenient riverside District 1 location with pleasant views, making it a comfortable base for both leisure and business travelers.

Rooms are generally spacious and comfortable, though several guests note dated decor or older bathroom fixtures, and a few reported maintenance or air‑conditioning issues. The setting is walkable to key sights via the back entrance, but some found the busy road, occasional noise, and navigating on foot less appealing. Expect polished service, strong amenities, and classic rooms with some aging touches.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests repeatedly praise the large outdoor pool, spa and gym, and appreciate the executive lounge and on‑site restaurants/bar; some facilities were under renovation at times, such as the pool area or pool bar.

Related guest reviews

10

Louise

2 Jan 2026

·

Stayed 3 nights

This hotel is among the very best. We had a sumptuous time at the Lotte with special thank you to Ms Candy. Our room was spacious and immaculate, the service was impeccable, the pool was divine, the fitness centre very useful and every single staff member made us feel welcome. This is a luxurious stay and we highly recommend it. Thank you also to Ms Pinky and Ms Korean Butterfly. We enjoyed a fantastic burger at the hotel restaurant. We loved taking the executive package and having access to the executive lounge which is well worth it. We are already planning another stay at the Lotte!

8

yasuo

30 May 2023

·

Stayed 2 nights

The pool was under construction.

10

Van

12 Jan 2026

·

Stayed 3 nights

The best hotel I stayed during my trip in Vietnam. The location is super convenient and walkable to the walking street, restaurants, shops. The hotel also has a back gate which can access to city central faster. Ask staff and they will show you. The pool is big and great.

10

Pasi

13 Jul 2025

·

Stayed 4 nights

Good location. Walking distance to main areas. We had view to Saigon river from high floor, which was nice. Everything works in the room, the staff is friendly and pool area with badminton court and sofa’s is like a little oasis. There are four restaurants inside hotel to select. Buffee dinner is super good and selection of foods is huge. I definitely go back here next time. This has been the best experience in Saigon so far out of nine hotels I have been here.

8

steven

22 Apr 2023

·

Stayed 5 nights

Lovely stay but would probably stay elsewhere if in HCMC. Hotel was a bit impersonal. Service was good but at times patchy especially when trying to get a drink at the pool as the pool bar was closed for renovations Just a bit bland. Breakfast was good but not wow. We had drinks at the Myst Dong Khoi and if back in HCMC would stay there. I had booked a river view room (hence why we didn’t book the Myst) but tbh the view is of a dirty quayside and a murky river. Overall was comfortable, decent if not great service at times but not what five stars might be elsewhere

10

Yoshifumi

25 Aug 2025

·

Stayed 4 nights

立派な外観と車寄せ、内部は広々として豪華な雰囲気の素敵なホテルです。リゾート感のある大きなプール、ジム、サウナもあり、設備が充実している。朝食のレストランは広く、料理の種類も多く、素晴らしい朝食は楽しみました。スタッフは親切で居心地の良いホテルでした。

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10

Nikolaj

12 Jan 2026

·

Stayed 3 nights

Fantastic hotel right on the river front, close walking distance to everything. Clean rooms and great pool and restaurants.

10

sheila

2 May 2023

·

Stayed 5 nights

Business trip. Beds, pillows, room temp and internet were all great. If you have the option, prepay for the breakfast buffet.. it is well worth it. The staff were all amazing and so was the spa. I would stay here again.

10

Quinn

13 Jul 2025

·

Stayed 2 nights

You feel instantly calm when you walk through the doors. Service was amazing and amenities were great. If there's a better swimming pool in town - I haven't seen it yet. Highly recommended. q

10

Chee Cong

20 Sept 2025

·

Stayed 2 nights

Posh looking hotel. Nice and clean facilities. Has a badminton 'court' beside the gym which provides a little fun. Great and responsive service. Huge bed that can sleep 3-4 people. Water pressure is too strong, not painful but waste water. Lights in the room turns on by itself in the middle of the night but was solved by the technician with a change of the display panel.

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Cleanliness

Rooms and public areas are frequently described as very clean and well kept, though a few guests reported lapses such as unclean bathrooms or overall untidiness.

Related guest reviews

10

Louise

2 Jan 2026

·

Stayed 3 nights

This hotel is among the very best. We had a sumptuous time at the Lotte with special thank you to Ms Candy. Our room was spacious and immaculate, the service was impeccable, the pool was divine, the fitness centre very useful and every single staff member made us feel welcome. This is a luxurious stay and we highly recommend it. Thank you also to Ms Pinky and Ms Korean Butterfly. We enjoyed a fantastic burger at the hotel restaurant. We loved taking the executive package and having access to the executive lounge which is well worth it. We are already planning another stay at the Lotte!

10

TSUGUMI

28 Sept 2025

·

Stayed 3 nights

客室は清潔で静かで、とても心地良く過ごせました。景色も素晴らしくゆったりと流れる川や行き交う船を眺め、道路にびっしりと走るバイクや車にベトナムらしさを感じることができました。朝食ビュッフェも種類が豊富で美味しかったです。韓国、日本料理も揃っており、キムチ、韓国海苔、納豆、味噌汁、寿司、蕎麦など迷ってしまうくらいの素晴らしさ！私はペストリー、特にフルーツペストリーが気に入り毎日、違うフルーツのものを楽しみました。フロント、レストラン、清掃のスタッフの皆さん、とても気持ちの良い挨拶と親切さで常に接してくださいました。ただ一つだけ、残念なことは滞在客室の隣や向かいの部屋のドアの開閉音がガチャンと響くことです。隣室の方が明け方に帰宅された時、その音でビックリして目覚めてしまいました。それ以外は本当に素晴らしく、またホーチミンを訪れた時は滞在させていただこうと思っています。日本人街と呼ばれているレタントンにもすぐ行けますし、観光や買い物、食事にも便利な場所でした。

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8

Frederick

17 Nov 2025

·

Stayed 2 nights

Nice Hôtel. Nice food. Rooms would need a refresh… but it was very clean.

2

Monica

12 Jan 2025

·

Stayed 2 nights

Was not clean and breakfast was not good

8

TAKAHIKO

5 Jan 2026

·

Stayed 4 nights

建物自体は古さを感じますが清潔感が行き届いています。唯一残念なことは、共用廊下等のエアコン温度が寒すぎます。かつ、部屋の暖房が効かないので就寝中は寒いこと。

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8

KATO

24 Nov 2025

·

Stayed 1 night

客室はとても清潔でしたスタッフの対応も素晴らしいものでした

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2

Philipp

14 Nov 2023

·

Stayed 1 night

Sadly outdated and worn down rooms with leaking amnesties. Was told I received upgrade due to status, but received the room I booked. Plenty of better options to take your money in this city! Update: after having to stay for a night, I felt the need updating my experience. I hardly remember having had to endure such a failure of a 5-star rated place in the past years. Throughout the hotel untidy, unclean und not attentive. Relieved to switch hotel within the city. Will try to avoid Lotte on the future

6

Jongha

15 Oct 2023

·

Stayed 5 nights

베게가 너무 불편하고 화장실도 청결하지 않고 7프로 부족함. 호텔내 식당도 다양하지 않음

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10

mitsutoshi

4 Apr 2024

·

Stayed 3 nights

清掃が行き届いていた

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10

Shagun

13 Nov 2025

·

Stayed 2 nights

We had a great stay. The location was convenient, rooms was very clean and staff was amazing!

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Rooms

Rooms are spacious and comfortable with river views and big beds, but several reviews mention dated decor or older bathroom setups, occasional AC or maintenance issues, limited outlets, and some noise.

Related guest reviews

10

TSUGUMI

28 Sept 2025

·

Stayed 3 nights

客室は清潔で静かで、とても心地良く過ごせました。景色も素晴らしくゆったりと流れる川や行き交う船を眺め、道路にびっしりと走るバイクや車にベトナムらしさを感じることができました。朝食ビュッフェも種類が豊富で美味しかったです。韓国、日本料理も揃っており、キムチ、韓国海苔、納豆、味噌汁、寿司、蕎麦など迷ってしまうくらいの素晴らしさ！私はペストリー、特にフルーツペストリーが気に入り毎日、違うフルーツのものを楽しみました。フロント、レストラン、清掃のスタッフの皆さん、とても気持ちの良い挨拶と親切さで常に接してくださいました。ただ一つだけ、残念なことは滞在客室の隣や向かいの部屋のドアの開閉音がガチャンと響くことです。隣室の方が明け方に帰宅された時、その音でビックリして目覚めてしまいました。それ以外は本当に素晴らしく、またホーチミンを訪れた時は滞在させていただこうと思っています。日本人街と呼ばれているレタントンにもすぐ行けますし、観光や買い物、食事にも便利な場所でした。

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10

Christopher

6 Aug 2025

·

Stayed 1 night

Lovely 5-star hotel. Great views of river from high floor rooms. Excellent soundproofing - no external noise in rooms. Large pool for city centre hotel. Polite and helpful staff.

6

HIROSHI

7 Jul 2024

·

Stayed 5 nights

部屋が古くさい

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10

Yin Ting

29 Dec 2025

·

Stayed 2 nights

Lotte Saigon was exceptional. Comfortable and spacious room. We got a complimentary upgrade to executive room. View of the river was spectacular, esp at night. However, it can be a little noisy and bright at night. Breakfast has a impressive spread. My only feedback is that the room has too few power points, there are only 2 power points at the desk area. Hence it was a little inconvenient. Suggest to provide extension cords for guests. Overall, a pleasant stay.

10

KAYLIN CHENG

17 Aug 2025

·

Stayed 4 nights

Hotel rooms are large. Lobby is grand. The pool is large and a lot of chairs and areas to seat at. Staff are friendly. Checking in was smooth and efficient.

6

Stephen

5 Jan 2025

·

Stayed 4 nights

Property lobbies, pool, restaurants are nice but the rooms are dated. I picked this bc I recently stayed in a Lotte in Seoul and it was great. This was a significant step down. Staff is an issue. After checkin, we called bc our room was warm. A woman from the desk and two maintenance guys responded promptly, but couldn’t get the temp down. The next morning we raised the issue again, which prompted another maintenance visit, but at least they got the AC to work. Then there was a hilarious discussion which took three staff to answer the question “how long does it take a taxi to drive to the airport?”Finally at checkout, clerk “Vision” seemed insulted that I wanted to check the detail on my statement and quite put out that I wanted to split the payment between my remaining dong and a CC. Past its prime and not worth the price. Won’t return.

6

Ibrahim

6 Jan 2026

·

Stayed 2 nights

The room was in poor conditions. Carpet floors

8

luciano

29 Jan 2025

·

Stayed 1 night

Price good in hotel. Com View from riverside nice Air con by night noisy And unfortunately no wifi in room only outside the room ok

10

George

27 Apr 2025

·

Stayed 1 night

Excellent in all areas. Amazing shower and very comfortable bed. I would definitely stay here again.

10

Chee Cong

20 Sept 2025

·

Stayed 2 nights

Posh looking hotel. Nice and clean facilities. Has a badminton 'court' beside the gym which provides a little fun. Great and responsive service. Huge bed that can sleep 3-4 people. Water pressure is too strong, not painful but waste water. Lights in the room turns on by itself in the middle of the night but was solved by the technician with a change of the display panel.

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Service

Service is widely praised as friendly, professional and helpful across departments, with upgrades and attentive concierge; a few reports cite inconsistent front‑desk interactions or lounge staff behavior.

Related guest reviews

10

Louise

2 Jan 2026

·

Stayed 3 nights

This hotel is among the very best. We had a sumptuous time at the Lotte with special thank you to Ms Candy. Our room was spacious and immaculate, the service was impeccable, the pool was divine, the fitness centre very useful and every single staff member made us feel welcome. This is a luxurious stay and we highly recommend it. Thank you also to Ms Pinky and Ms Korean Butterfly. We enjoyed a fantastic burger at the hotel restaurant. We loved taking the executive package and having access to the executive lounge which is well worth it. We are already planning another stay at the Lotte!

6

Tracy

25 Apr 2024

·

Stayed 3 nights

The check-in staff BS too much. She told me she upgrades my room when I told her I am an Expedia VIP customer. But truthfully she didn't do a thing. I booked 2 Deluxe room and I got exactly what I booked. I don't mind or care, but what bothers me is that she acted like she is giving me a favor when she didn't do anything.

10

Annie

4 Oct 2024

·

Stayed 4 nights

The location is perfect for walking around District 1. The staff was so attentive and courteous. Felix was exceptionally helpful for our entire stay. He helped us with our luggage, called cars, gave us excellent recommendations and greeted us by name every time we passed the front desk.

6

Stephen

5 Jan 2025

·

Stayed 4 nights

Property lobbies, pool, restaurants are nice but the rooms are dated. I picked this bc I recently stayed in a Lotte in Seoul and it was great. This was a significant step down. Staff is an issue. After checkin, we called bc our room was warm. A woman from the desk and two maintenance guys responded promptly, but couldn’t get the temp down. The next morning we raised the issue again, which prompted another maintenance visit, but at least they got the AC to work. Then there was a hilarious discussion which took three staff to answer the question “how long does it take a taxi to drive to the airport?”Finally at checkout, clerk “Vision” seemed insulted that I wanted to check the detail on my statement and quite put out that I wanted to split the payment between my remaining dong and a CC. Past its prime and not worth the price. Won’t return.

8

Yuzuru

13 Mar 2024

·

Stayed 4 nights

A male staff member in the lounge on the 14th floor was serving customers while playing a game on his cell phone. That was very disappointing.

10

Takaaki

19 Jun 2025

·

Stayed 1 night

空港はの忘れ物も、空港に連絡してくれて確認、確保してくれました。私が、家族と同じ車に乗れず妻と娘が先にホテルに到着しました。夜が遅かったのもあり事情を汲み取り、寝ている娘のために、私の到着とチェックインを待たずして、すぐに部屋に通してくれました。感謝しかありません。

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10

Rolf

3 May 2024

·

Stayed 2 nights

Executive Floor Manager Candy as perfect as always. Will be back again next week

10

Miki

12 Apr 2024

·

Stayed 2 nights

ホテルはリバーサイドの景色が素晴らしいことを知らずにシティビューを予約していたが、チェックインの際にリバービューのお部屋にしてくれて、素晴らしい眺望を楽しむことができた。

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10

JIN WOO

6 Jan 2025

·

Stayed 2 nights

The staff were very friendly. In particular, the Korean female staff member was very kind and helpful. My parents' room was upgraded. The dinner buffet was also very delicious.

10

tinesh

17 Feb 2026

·

Stayed 4 nights

Great stay. Fantastic service. Staff were great, Andrew at reception in particular was extremely helpful.

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Location

Riverside District 1 location is convenient and walkable to major sights via the back entrance; some guests noted a busy road, occasional noise, or initially tricky walkability.

Related guest reviews

10

誠

15 Nov 2025

·

Stayed 2 nights

立地が抜群。スタッフのレベルが高い。

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10

Van

12 Jan 2026

·

Stayed 3 nights

The best hotel I stayed during my trip in Vietnam. The location is super convenient and walkable to the walking street, restaurants, shops. The hotel also has a back gate which can access to city central faster. Ask staff and they will show you. The pool is big and great.

10

Chad

28 May 2024

·

Stayed 3 nights

Beautiful hotel with a great pool area and stunning lobby. Restaurant buffet was delicious but a bit spendy. Location is ok but walking anywhere is difficult.

8

Edward

1 Mar 2023

·

Stayed 2 nights

This is a nice but older hotel over looking the river across a very busy street. Construction is going on next to the hotel. River trash accumulates in the river in front of the hotel

10

Nikolaj

12 Jan 2026

·

Stayed 3 nights

Fantastic hotel right on the river front, close walking distance to everything. Clean rooms and great pool and restaurants.

10

Edward

10 Jan 2025

·

Stayed 3 nights

Great location to sight see the city, great food amenities and service . Would recommend to anyone . Get the rooms that face the river!

10

Wendy

25 Jul 2025

·

Stayed 1 night

Excellent central position !

10

Nina

18 Jul 2025

·

Stayed 3 nights

Excellent location in the heart of Sai Gon. Great customer services with beautiful property and outdoor pool. We will come back.

8

KAYLIN CHENG

21 Jan 2025

·

Stayed 4 nights

The hotel staff were very nice. The hotel was clean. Because the location is right in front of a busy road you have to get your bearings in which way to walk in order to not feel like it’s not walkable. You can walk thru the back entrance to reach opera house and Nguyen hue street, you can also make a right or left to get into other areas that have more local eateries. First impressions was not easy to walk but after a couple of days we figured out the directions. Just walk instead of taking car during busy rush hour times.

10

Hiroshi

10 May 2025

·

Stayed 3 nights

とても綺麗でゆとりを持って設計されているホテル。豪華さはないが、シンプルでとても使いやすい。サービスも申し分ない。すぐ隣にコンビニもあって便利。立地は便利は言わないが、徒歩５分ほどで中心にアクセスできるので、そこまでも不便には感じなかった。

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Dining

Breakfast buffets earn strong praise for variety and quality, and dinner buffets are popular; a few guests found coffee weak, some menu gaps, or quality dips in certain outlets.

Related guest reviews

10

GUY

8 Sept 2025

·

Stayed 4 nights

great food , very clean and comfortable rooms . the coffee could be better . too weak and not always hot enough

10

Audrey

25 Nov 2025

·

Stayed 4 nights

Lovely breakfast and the service staff is excellent

10

Pasi

13 Jul 2025

·

Stayed 4 nights

Good location. Walking distance to main areas. We had view to Saigon river from high floor, which was nice. Everything works in the room, the staff is friendly and pool area with badminton court and sofa’s is like a little oasis. There are four restaurants inside hotel to select. Buffee dinner is super good and selection of foods is huge. I definitely go back here next time. This has been the best experience in Saigon so far out of nine hotels I have been here.

8

L

21 Jun 2025

·

Stayed 3 nights

Excellent breakfast.

10

Graham

22 Feb 2024

·

Stayed 5 nights

Fantastic stay. Pool area is on a par with a beach resort hotel, and probably the best in HCMC. Hotel restaurants are reasonably priced, but offer excellent quality, the breakfasts were fantastic.

10

Stephen

18 Nov 2025

·

Stayed 4 nights

Outstanding dinner buffet!!!

8

YUKIHARU

3 Jan 2023

·

Stayed 19,360 nights

食事が今一つ特に朝食は品数は多いものの味が今一つと感じた

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10

Edward

17 Aug 2025

·

Stayed 2 nights

Make sure you include a breakfast package! A small army of comrades works tirelessly to provide a vast selection of food and drinks to guests daily. It is a sight to behold.

6

Fiona Citra

25 Apr 2025

·

Stayed 3 nights

前までは朝食が良かったですが、今年からなんか和食が減ってて、残念です。もう戻らないかも。

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10

Jenna

25 Feb 2026

·

Stayed 4 nights

Vi hade en underbar vistelse i fyra nätter! Allt var perfekt, all personal var tillmötesgående och väldigt professionella! Frukostbuffé var verkligen topp! Dem hade verkligen allt du kan tänka dig och stort plus var att dem hade färsk kokosnöt. Kommer definitivt tillbaka hit när jag besöker Ho chi Minh!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14 $160
15 $124	16 $237	17 $338	18	19 $297	20 $147	21 $139
22 $130	23 $161	24 $159	25 $180	26 $214	27 $151	28 $131
29 $130	30 $164

Su	Mo	Tu	We	Th	Fr	Sa
		1 $164	2 $308	3 $294	4 $135	5 $134
6 $134	7 $160	8 $168	9 $169	10 $183	11 $134	12 $135
13 $135	14 $159	15 $159	16 $159	17 $159	18 $130	19 $130
20 $130	21 $159	22 $159	23 $159	24 $167	25 $162	26 $163
27 $165	28 $175	29 $216	30 $268	31

Lotte Hotel Saigon

Prices for Lotte Hotel Saigon

Monthly average prices

About this property

Location

Room options

Deluxe Suite, 1 King Bed, City View

Executive Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed

Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds, River View

Executive Room, 1 King Bed, City View

Executive Twin Room, 2 Twin Beds, River View

Deluxe Suite, 1 King Bed, River View

Executive Twin Room, 2 Twin Beds, City View

Guest reviews of Lotte Hotel Saigon

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Lotte Hotel Saigon

Prices for upcoming dates