Name: Lotte Hotel Saigon
Address: 2A-4A Ton Duc Thang, Ben Nghe Ward, District 1, Little Japan, Ho Chi Minh City, Ho Chi Minh City (and vicinity), Vietnam, Ho Chi Minh City, Ho Chi Minh Municipality, Vietnam
Rating: 8.9

Guest reviews

8.9

Fabulous

Based on 10,100 verified reviews

Who stays here?

Business

33%

Couple

31%

Family

18%

Group

10%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Across the reviews, Lotte Hotel Saigon stands out for warm, professional staff, a large resort‑style pool, varied breakfast buffets, and a convenient riverside District 1 location with pleasant views, making it a comfortable base for both leisure and business travelers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Christian

3 weeks ago

·

Stayed 2 nights

Staff were very friendly and accommodating. The property is in a great location.

10

Per-Albin

5 Apr 2026

·

Stayed 2 nights

I arrived early and i explained to the staff that i was aware and that i did not expect to be checked in, i just wanted to put my bag somewere. However, the staff really went to extra mile for me and got me a room straight away. I did not request this, it was still provided to me. Also, that day i had a horrible migraine (which i did not tell the staff) and this meant i could medicate, rest and save the rest if my day. FANTASTIC! Pool is really nice, clean and big. Big plus for the outdoor shower. I do think however that the white sunbathing beds by the pool have been in the sun for to long and there was glass fiber that gave me a rash, but im not sure. Gym was 11/10. Best hotel-gym ive ever seen. For a hotel, it was great. Cardio, machines and a smith rack with 120kg+ easy. Rooms where a bit outdated but clean and, most important, well built. It was actually silent!! I had "road view" (river) but i could just barely hear the trafic! Wow! Super easy access to get grab food/taxi. Did not try restaurant or breakfeast so no opinion. Minibar prices silly however, just get a beer from the convenient store 30m away for a 1/10th of the price. All in all, i could; Sleep, workout and enjoy the pool. Will absolutely come back for my next business trip to HCMC!

10

Ranjay

3 Apr 2026

·

Stayed 3 nights

Good amenities and very good location, neat and tidy hotel

10

pia

2 Apr 2026

·

Stayed 4 nights

Amazing stay! The location in District 1 is perfect, and the rooms are large, clean, and very comfortable. Don’t miss the breakfast buffet—it’s delicious and has everything you could want. The pool area is also great for soaking up the sun. The highlight, however, was the staff; they are professional, friendly, and provide world-class service. Highly recommended!

10

Yee Seong

1 Apr 2026

·

Stayed 2 nights

Ok

2A-4A Ton Duc Thang, Ben Nghe Ward, District 1, Little Japan, Ho Chi Minh City, Ho Chi Minh City (and vicinity), Vietnam

Location

With a stay at Lotte Hotel Saigon, you'll be centrally located in Ho Chi Minh City, a short 9-minute walk from Nguyen Hue Walking Street and 11 minutes by foot from Ho Chi Minh City Opera House. This luxury hotel is 0.8 mi (1.2 km) from Bitexco Financial Tower and 0.8 mi (1.3 km) from Saigon Central Post Office.

Bach Dang Wharf(0.4 Miles)

Consulate Area(0.4 Miles)

Dong Khoi Street(0.4 Miles)

Saigon Central Mosque(0.4 Miles)

Nguyen Hue Walking Street(0.5 Miles)

Saigon Japan Town(0.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, the hotel offers free valet parking on-site. Guests must contact the property in advance to reserve parking.

A buffet breakfast is available daily from 6:30 AM to 9:30 AM for a fee. The cost is approximately VND 728,000 for adults and VND 416,000 for children. Children aged 3 and younger eat free breakfast.

Pets are not allowed at the hotel. However, service animals are exempt from this policy.

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early check-in is available for a fee, subject to availability. Late check-out is also available for a fee, subject to availability.

Yes, the hotel provides a roundtrip airport shuttle service for a surcharge of VND 1,527,500 per vehicle (one-way). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

The hotel features step-free entrances, wheelchair-accessible facilities in public areas, and elevators. Accessible rooms are available upon request.

The hotel is centrally located in Ho Chi Minh City, a short 9-minute walk from Nguyen Hue Walking Street and 11 minutes by foot from Ho Chi Minh City Opera House. It is approximately 0.8 miles from Bitexco Financial Tower and Saigon Central Post Office.

Yes, the hotel features an outdoor heated pool that is accessible from 6:00 AM to 9:00 PM. There is also a children's pool available.

Children aged 4 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding. The hotel also offers family rooms.

The hotel offers rollaway beds for a fee of VND 1,605,450 per night. Advance request or confirmation is required for rollaway beds.

Lotte Hotel Saigon

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Lotte Hotel Saigon.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Fabulous

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Lotte Hotel Saigon