Hotel Toscana
US$264
/ night
Avg. for September
Prices for Hotel Toscana
Select dates to see prices and availability
US$264
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel Toscana average US$123 in the cheapest month (March) and US$313 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$143 |
| February | US$138 |
| March | US$123 |
| April | US$152 |
| May | US$241 |
| June | US$308 |
| July | US$312 |
| August | US$313 |
| September | US$264 |
| October | US$210 |
| November | US$138 |
| December | US$164 |
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Sept · US$264
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Most expensive: August (~US$313)
Cheapest: March (~US$123)
About this property
Cozy hotel in central Interlaken with bicycle rental, ski storage, and easy access to local attractions.
Location
Located in Central Interlaken, a neighborhood in Interlaken, Hotel Toscana is in a shopping district and on the boardwalk/promenade. The area's natural beauty can be seen at Lake Brienz and Staubbach Falls. Jungfrau Park and Bussalp are also worth visiting. Be sure not to miss outdoor adventures like hiking/biking trails and horse riding.
Parking
Non-smoking rooms
Tour desk
Tennis courts
Housekeeping
Currency exchange
Room options
5
Standard Twin Room
Room details
2 Single Beds
Sleeps 2
194 ft²
HeatingSafety Deposit BoxPrivate Bathroom
3
Triple Room
Room details
3× Single Beds
Sleeps 3
194 ft²
Air ConditioningHeatingSafety Deposit Box
4
Standard Twin Room with Air Conditioning Attic
Room details
2 Single Beds
Sleeps 2
215 ft²
Mountain ViewBalconyAir ConditioningHeatingSafety Deposit Box
4
Standard Triple Room with Balcony
Room details
3× Single Beds
Sleeps 3
237 ft²
BalconyHeatingSafety Deposit BoxPrivate Bathroom
2
Twin Room with Private Bathroom
Room details
2 Single Beds
Sleeps 2
194 ft²
HeatingSafety Deposit BoxPrivate Bathroom
6
Basic Triple Room
Room details
3× Single Beds
Sleeps 3
215 ft²
HeatingSafety Deposit BoxPrivate Bathroom
7
Quadruple Room
Room details
4× Single Beds
Sleeps 4
269 ft²
HeatingSafety Deposit BoxPrivate Bathroom
4
Standard Twin Room with Air Conditioning
Room details
2 Single Beds
Sleeps 2
194 ft²
Air ConditioningHeatingSafety Deposit Box
5
Standard Triple Room with Air Conditioning Attic
Room details
3× Single Beds
Sleeps 3
237 ft²
BalconyAir ConditioningHeatingSafety Deposit Box
Triple Room with Terrace
Room details
3× Single Beds
Sleeps 3
237 ft²
BalconyHeatingSafety Deposit BoxPrivate Bathroom
3
Double Room with Private Bathroom
Room details
1 Double Bed
Sleeps 2
129 ft²
HeatingSafety Deposit BoxPrivate Bathroom
Guest reviews of Hotel Toscana
8.2
Very good
Based on 686 verified reviews
Who stays here?
Business
2%
Couple
41%
Family
38%
Group
11%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Across many mixed reviews, Hotel Toscana stands out for its central, walkable location, but guests frequently report dated rooms with maintenance issues, noticeable cooking odors, and inconsistent cleanliness, alongside a few notes of friendly staff and occasional spacious layouts.
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What guests think
Across many mixed reviews, Hotel Toscana stands out for its central, walkable location, but guests frequently report dated rooms with maintenance issues, noticeable cooking odors, and inconsistent cleanliness, alongside a few notes of friendly staff and occasional spacious layouts.
Rooms are basic and often lack air conditioning, can get hot, and some face noise from nearby restaurants, late-night activity, or construction. Service feedback is mixed: some guests praise helpful staff, but others cite slow responses, language barriers, and minimal housekeeping that sometimes misses cleanings. Facilities are simple in an older building, with limited amenities plus mentions of paid laundry and small on-site parking. Expect a no-frills base suited more for short stays than for those seeking comfort.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are limited in an older building; several reviews mention an elevator, small paid parking, reliable Wi‑Fi, and on-site laundry machines.
Related guest reviews
10
Lori
17 Sept 2024
·
Stayed 2 nights
Everything is within walking distance from this property. The directions for the washer and dryer need to be updated. We did one load of laundry and it took 5 hours to wash and dry.
Everything is within walking distance from this property. The directions for the washer and dryer need to be updated. We did one load of laundry and it took 5 hours to wash and dry.
6
Kumar
13 Jul 2024
·
Stayed 3 nights
Great location. Extremely over priced. No air conditioning. Very very hot. Small room. Inadequate lighting. Inconvenient plug locations. One looks like 50 watt bulb in a very small bathroom. Safe did not work. Did not clean the rooms as promised. Bugs. Never again …. It is not the star rating it portrayed… i would give it a 2 Star AT BEST and i am being liberal .
Great location. Extremely over priced. No air conditioning. Very very hot. Small room. Inadequate lighting. Inconvenient plug locations. One looks like 50 watt bulb in a very small bathroom. Safe did not work. Did not clean the rooms as promised. Bugs. Never again …. It is not the star rating it portrayed… i would give it a 2 Star AT BEST and i am being liberal .
6
Puneet
15 Sept 2025
·
Stayed 2 nights
I’d say extremely overpriced for what you get even for Switzerland where nothing is cheap. Very basic room with not a lot of amenities but it did had an elevator, closer to the train station and a lot of eating options around.
I’d say extremely overpriced for what you get even for Switzerland where nothing is cheap. Very basic room with not a lot of amenities but it did had an elevator, closer to the train station and a lot of eating options around.
8
martin
28 Oct 2024
·
Stayed 2 nights
Staff is very friendly and helpful. Small area for on site paid parking. Located in prime restaurant and shopping area.
Staff is very friendly and helpful. Small area for on site paid parking. Located in prime restaurant and shopping area.
8
Arthur
22 Mar 2024
·
Stayed 3 nights
All right, a bit old but good wifi and fairly clean. Room next door was very loud and hotel didn’t really try to decrease their noise.
All right, a bit old but good wifi and fairly clean. Room next door was very loud and hotel didn’t really try to decrease their noise.
6
Richard
22 Jul 2023
·
Stayed 1 night
Tight quarters throughout lobby and stairs/elevator. Made it hard with luggage and a stroller to maneuver around hotel. Welcome was rough. No water cooler.
Tight quarters throughout lobby and stairs/elevator. Made it hard with luggage and a stroller to maneuver around hotel. Welcome was rough. No water cooler.
2
Gennady
10 Jul 2023
·
Stayed 2 nights
Positive point are: very convenient location, coffee machine in the lobby and friendly staff. However, terrible mattress and bed linen. There is no A/C, during summer gets very hot. Open window and turning on fan does not offer much help. From open window lots of noise. Hotel entrance is between two Indian restaurants and is not easily visible.
Positive point are: very convenient location, coffee machine in the lobby and friendly staff. However, terrible mattress and bed linen. There is no A/C, during summer gets very hot. Open window and turning on fan does not offer much help. From open window lots of noise. Hotel entrance is between two Indian restaurants and is not easily visible.
10
David
30 Jul 2023
·
Stayed 1 night
For an American traveler this property was very friendly and easy to understand. It was in a convenient location for food options and shopping. Also a short walk to the nearest train stations. Wifi worked good and the bed was comfortable.
For an American traveler this property was very friendly and easy to understand. It was in a convenient location for food options and shopping. Also a short walk to the nearest train stations. Wifi worked good and the bed was comfortable.
8
Phil
30 Sept 2023
·
Stayed 5 nights
The room and bathroom were clean and the location was very good. There were practically no amenities in the room except a tea kettle.
The room and bathroom were clean and the location was very good. There were practically no amenities in the room except a tea kettle.
4
Javad
30 Nov 2025
·
Stayed 2 nights
The hotel is conveniently located, but that is all there is to this hotel. We found the room strongly scented with detergent and had to leave the hotel with the windows open. However, the floor was unclean, with other guests' long hair and dirt. This hotel does not provide breakfast. They provide you with physical keys to leave at reception every time you get out. Moreover, it seems part of the hotel is providing apartments to Airbnb, and you can smell other people's cooking. Staff are helpful and responsive. You can also pay for using a laundry machine at the property (which we did not). Overall, the hotel is clumsy and could be improved significantly. The hotel is adjacent to many Asian restaurants, but their prices do not reflect the quantity and quality of the food they offer. Walk away from the neighbourhood and eat at restrurants with over 4.8*.
The hotel is conveniently located, but that is all there is to this hotel. We found the room strongly scented with detergent and had to leave the hotel with the windows open. However, the floor was unclean, with other guests' long hair and dirt. This hotel does not provide breakfast. They provide you with physical keys to leave at reception every time you get out. Moreover, it seems part of the hotel is providing apartments to Airbnb, and you can smell other people's cooking. Staff are helpful and responsive. You can also pay for using a laundry machine at the property (which we did not). Overall, the hotel is clumsy and could be improved significantly. The hotel is adjacent to many Asian restaurants, but their prices do not reflect the quantity and quality of the food they offer. Walk away from the neighbourhood and eat at restrurants with over 4.8*.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent, with many reports of moldy bathrooms, stained or worn linens, and rooms not properly cleaned between stays. A minority of guests found rooms clean.
Related guest reviews
4
Taylah
26 Nov 2024
·
Stayed 1 night
there were stains on the curtains and a big stain that was left on the shower floor. the heater was leaking and did not feel safe to be left on. it felt like the room had barely been cleaned after the last guest. the hotel seemed dirty overall and the elevator felt unsafe to be in. the hotel is in a good area which is why they can charge the prices they do and provide such a mediocre experience for guests. the hotel location was convenient to the city and the staff were nice - however did not have much interaction with them.
there were stains on the curtains and a big stain that was left on the shower floor. the heater was leaking and did not feel safe to be left on. it felt like the room had barely been cleaned after the last guest. the hotel seemed dirty overall and the elevator felt unsafe to be in. the hotel is in a good area which is why they can charge the prices they do and provide such a mediocre experience for guests. the hotel location was convenient to the city and the staff were nice - however did not have much interaction with them.
4
Tina
7 Aug 2025
·
Stayed 2 nights
This hotel has a great location, but is dirty. The sheets were stained, shower curtain moldy.
This hotel has a great location, but is dirty. The sheets were stained, shower curtain moldy.
2
Katherine
3 Jan 2025
·
Stayed 1 night
We were in room 101 and there was mold all over the room: on the walls, ceilings, along the baseboards of the floor, in between the bathroom tiles, etc. We had arrived to the hotel around midnight to check in, so by the time we got settled in and noticed the mold, the lobby was closed and there was no one we could tell about the issue. We had no other option of another hotel to go to for the night. In the morning I alerted a staff member when we checked out and she said that she couldn’t do anything because the manager wasn’t in the building. Extremely dissatisfying experience due to the unsanitary conditions of the room. Would not recommend staying here.
We were in room 101 and there was mold all over the room: on the walls, ceilings, along the baseboards of the floor, in between the bathroom tiles, etc. We had arrived to the hotel around midnight to check in, so by the time we got settled in and noticed the mold, the lobby was closed and there was no one we could tell about the issue. We had no other option of another hotel to go to for the night. In the morning I alerted a staff member when we checked out and she said that she couldn’t do anything because the manager wasn’t in the building. Extremely dissatisfying experience due to the unsanitary conditions of the room. Would not recommend staying here.
4
Joelynn
29 May 2025
·
Stayed 3 nights
Deceiving online pictures. Bathroom very dirty and dated. Mold on shower tile. Broken tiles molded together. Shower very small. No place to hang wet towels. Linens and towels are thin and well used. Hotel smells like the Chinese & Indian food from the restaurants on the ground floor. Not worth the price we paid.
Deceiving online pictures. Bathroom very dirty and dated. Mold on shower tile. Broken tiles molded together. Shower very small. No place to hang wet towels. Linens and towels are thin and well used. Hotel smells like the Chinese & Indian food from the restaurants on the ground floor. Not worth the price we paid.
2
Christia
17 Oct 2024
·
Stayed 2 nights
This property was run down & not clean. Our shower had mold & mildew. The shower curtain was disgusting. We were afraid to use the shower. We would have checked out but were traveling with a baby & it was inconvenient to move again to another hotel. The property is way too pricey for the product
This property was run down & not clean. Our shower had mold & mildew. The shower curtain was disgusting. We were afraid to use the shower. We would have checked out but were traveling with a baby & it was inconvenient to move again to another hotel. The property is way too pricey for the product
2
RAFAEL
8 Jan 2026
·
Stayed 2 nights
Quanto com cheiro ruim, ralo do banheiro entupido, estrado da cama quebrado, sem serviço de quarto. Ótima localização somente.
Quanto com cheiro ruim, ralo do banheiro entupido, estrado da cama quebrado, sem serviço de quarto. Ótima localização somente.
4
Joanne
19 Feb 2026
·
Stayed 2 nights
The bedding was old and stained. My husband’s bed actually broke. The rooms smelled of the Chinese restaurant down stairs. The phone in our room didn’t work so
The bedding was old and stained. My husband’s bed actually broke. The rooms smelled of the Chinese restaurant down stairs. The phone in our room didn’t work so
4
Javad
30 Nov 2025
·
Stayed 2 nights
The hotel is conveniently located, but that is all there is to this hotel. We found the room strongly scented with detergent and had to leave the hotel with the windows open. However, the floor was unclean, with other guests' long hair and dirt. This hotel does not provide breakfast. They provide you with physical keys to leave at reception every time you get out. Moreover, it seems part of the hotel is providing apartments to Airbnb, and you can smell other people's cooking. Staff are helpful and responsive. You can also pay for using a laundry machine at the property (which we did not). Overall, the hotel is clumsy and could be improved significantly. The hotel is adjacent to many Asian restaurants, but their prices do not reflect the quantity and quality of the food they offer. Walk away from the neighbourhood and eat at restrurants with over 4.8*.
The hotel is conveniently located, but that is all there is to this hotel. We found the room strongly scented with detergent and had to leave the hotel with the windows open. However, the floor was unclean, with other guests' long hair and dirt. This hotel does not provide breakfast. They provide you with physical keys to leave at reception every time you get out. Moreover, it seems part of the hotel is providing apartments to Airbnb, and you can smell other people's cooking. Staff are helpful and responsive. You can also pay for using a laundry machine at the property (which we did not). Overall, the hotel is clumsy and could be improved significantly. The hotel is adjacent to many Asian restaurants, but their prices do not reflect the quantity and quality of the food they offer. Walk away from the neighbourhood and eat at restrurants with over 4.8*.
4
Natalie
28 Dec 2024
·
Stayed 2 nights
The only thing good about this hotel is its location. It is near Interlaken West station and several bus stops servicing the area between West and East. There are plenty of restaurants and shops within easy walking distance. Now the hotel. The room and especially the bathroom is definitely not like the picture. It is rundown. Although basic the bedroom is ok (it even has usb plug), the bathroom leaves alot to be desired. The toilet seat doesn’t fit or installed right and jostle when u sit. There was mold in the ceiling. The towels were pretty thin. There is no shampoo provided just soap. For the price charged it is so overpriced for this hotel that billed as 3 stars but I would say 2 at best.
The only thing good about this hotel is its location. It is near Interlaken West station and several bus stops servicing the area between West and East. There are plenty of restaurants and shops within easy walking distance. Now the hotel. The room and especially the bathroom is definitely not like the picture. It is rundown. Although basic the bedroom is ok (it even has usb plug), the bathroom leaves alot to be desired. The toilet seat doesn’t fit or installed right and jostle when u sit. There was mold in the ceiling. The towels were pretty thin. There is no shampoo provided just soap. For the price charged it is so overpriced for this hotel that billed as 3 stars but I would say 2 at best.
2
Amy
2 Sept 2025
·
Stayed 2 nights
I don't look for anything fancy in a hotel, just a clean and comfortable place to sleep. This was neither of those. The beds appeared clean, but were not comfortable; seemed to be a single thick slab of foam, and the pillows provided no support and pillow cases were rough and scratchy textured fabric. Luckily our bathroom was newly remodeled, but there were clusters of mold on the ceiling. When entering the room the first time, it was so stuffy and smelled like a combination of fried food and cleaning products trying to cover up the smells. The only way to ventilate was to open the balcony door and turn on some fans; it's not possible to safely leave a window open while away as someone can enter through the balcony, so we had to seal the room shut again when leaving for the day (resulting in a smelly and stuffy room when we returned). These conditions would have warranted a 2-star rating, but I give it 1-star due the hotel itself being falsely advertised in the photos. There are no flowers decorating the balcony as shown in the main photo, and it does not have a European charm feeling with an Italian trattoria downstairs--there is an Indian and Chinese restaurant instead, which I'm sure are delicious, but the noise and smells wafted up through the open balcony door and into our room. The hotel lobby and hallways are grimy and outdated, they key system for the room is clunky, and the staff attitude is mediocre. I do not recommend staying here if all this would bother you.
I don't look for anything fancy in a hotel, just a clean and comfortable place to sleep. This was neither of those. The beds appeared clean, but were not comfortable; seemed to be a single thick slab of foam, and the pillows provided no support and pillow cases were rough and scratchy textured fabric. Luckily our bathroom was newly remodeled, but there were clusters of mold on the ceiling. When entering the room the first time, it was so stuffy and smelled like a combination of fried food and cleaning products trying to cover up the smells. The only way to ventilate was to open the balcony door and turn on some fans; it's not possible to safely leave a window open while away as someone can enter through the balcony, so we had to seal the room shut again when leaving for the day (resulting in a smelly and stuffy room when we returned). These conditions would have warranted a 2-star rating, but I give it 1-star due the hotel itself being falsely advertised in the photos. There are no flowers decorating the balcony as shown in the main photo, and it does not have a European charm feeling with an Italian trattoria downstairs--there is an Indian and Chinese restaurant instead, which I'm sure are delicious, but the noise and smells wafted up through the open balcony door and into our room. The hotel lobby and hallways are grimy and outdated, they key system for the room is clunky, and the staff attitude is mediocre. I do not recommend staying here if all this would bother you.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are dated and basic, with recurring reports of uncomfortable beds, maintenance issues, and a lack of air conditioning leading to hot, stuffy nights. Some rooms are spacious, but odors and noise from nearby restaurants or construction are noted.
Related guest reviews
4
Marisa
29 Dec 2025
·
Stayed 3 nights
This hotel would be great for a group of teens looking for a place to drop their bags and go skiing. Our first room was on the ground floor near the maintenance closet. The tiles were freezing, and one of the heaters was broken. There were no lightbulbs in the bedside lights. The containers of soap and shampoo were empty and the room looked out onto an alley. The staff did accommodate us with a room upgrade after complaining. The upgraded room was better but still no frills (eg no mini fridge, water, instant coffee, bathrobe etc). The towels were small and there weren’t any towel racks to hang our face towels or to dry bath towels. Our room wasn’t cleaned the first day Only when I put a bag full of garbage outside our room door did it get cleaned later that day. Overall disappointed for the money.
This hotel would be great for a group of teens looking for a place to drop their bags and go skiing. Our first room was on the ground floor near the maintenance closet. The tiles were freezing, and one of the heaters was broken. There were no lightbulbs in the bedside lights. The containers of soap and shampoo were empty and the room looked out onto an alley. The staff did accommodate us with a room upgrade after complaining. The upgraded room was better but still no frills (eg no mini fridge, water, instant coffee, bathrobe etc). The towels were small and there weren’t any towel racks to hang our face towels or to dry bath towels. Our room wasn’t cleaned the first day Only when I put a bag full of garbage outside our room door did it get cleaned later that day. Overall disappointed for the money.
8
Douglas
31 May 2025
·
Stayed 3 nights
It was roomy, all details including bed lamps and and shower necessities were handled well. It was quiet and clean. The building was a bit old, doors a bit dilapidated, and a bit expensive.
It was roomy, all details including bed lamps and and shower necessities were handled well. It was quiet and clean. The building was a bit old, doors a bit dilapidated, and a bit expensive.
4
Nilesh
29 Sept 2024
·
Stayed 3 nights
very old property. old dirty linens and shower curtains. shower area was hardly 2 ft x 2 ft . cannot move in the shower without touching either walls or the shower head. does not have air conditioner. gave old fans to ventilate.
very old property. old dirty linens and shower curtains. shower area was hardly 2 ft x 2 ft . cannot move in the shower without touching either walls or the shower head. does not have air conditioner. gave old fans to ventilate.
8
Arthur
22 Mar 2024
·
Stayed 3 nights
All right, a bit old but good wifi and fairly clean. Room next door was very loud and hotel didn’t really try to decrease their noise.
All right, a bit old but good wifi and fairly clean. Room next door was very loud and hotel didn’t really try to decrease their noise.
2
Gokhan
6 Jul 2025
·
Stayed 4 nights
Otel merkezde diye tercih ettik fakat merkezi konumu harici çok kötü Klimasız oda,eski,koridorda yemek kokuları,kalanlar kalabalık olarak odada yemek yapıyorlar Fiyt aşırı pahalı
Otel merkezde diye tercih ettik fakat merkezi konumu harici çok kötü Klimasız oda,eski,koridorda yemek kokuları,kalanlar kalabalık olarak odada yemek yapıyorlar Fiyt aşırı pahalı
4
Joelynn
29 May 2025
·
Stayed 3 nights
Deceiving online pictures. Bathroom very dirty and dated. Mold on shower tile. Broken tiles molded together. Shower very small. No place to hang wet towels. Linens and towels are thin and well used. Hotel smells like the Chinese & Indian food from the restaurants on the ground floor. Not worth the price we paid.
Deceiving online pictures. Bathroom very dirty and dated. Mold on shower tile. Broken tiles molded together. Shower very small. No place to hang wet towels. Linens and towels are thin and well used. Hotel smells like the Chinese & Indian food from the restaurants on the ground floor. Not worth the price we paid.
6
Karen
24 Sept 2025
·
Stayed 2 nights
Location was great… could walk out and watch the parasailing. Front desk was not very helpful on local sights to see. Language barrier also. We ended up going to Information at the train station to make plans. No breakfast available. The hotel sits behind/attached(?) an Indian and Chinese restaurant so with the window open, many aromas entered the room, which wasn’t a bad thing. A fan was provided which we needed. Our room window opened unto the restaurant ally so many employee noises. I probably would not stay here again.
Location was great… could walk out and watch the parasailing. Front desk was not very helpful on local sights to see. Language barrier also. We ended up going to Information at the train station to make plans. No breakfast available. The hotel sits behind/attached(?) an Indian and Chinese restaurant so with the window open, many aromas entered the room, which wasn’t a bad thing. A fan was provided which we needed. Our room window opened unto the restaurant ally so many employee noises. I probably would not stay here again.
2
Steve
2 Sept 2025
·
Stayed 1 night
A few complaints. First I booked a stay on the wrong date and they refused to accommodate my mistake. Said they were full and couldn’t - which was a lie. I rebooked on the correct date and lost my money. Fine. Their photographer is amazing - I will leave it at that. The lower level of the hotel is a restaurant and there are strong curry and cooking odors everywhere. I will say it appeared clean but not worth the price by any standard. It said A/C but not sure it turned on. We had no interest in staying so called an audible and went to Zermat to a favorite place. Worth the lost fees
A few complaints. First I booked a stay on the wrong date and they refused to accommodate my mistake. Said they were full and couldn’t - which was a lie. I rebooked on the correct date and lost my money. Fine. Their photographer is amazing - I will leave it at that. The lower level of the hotel is a restaurant and there are strong curry and cooking odors everywhere. I will say it appeared clean but not worth the price by any standard. It said A/C but not sure it turned on. We had no interest in staying so called an audible and went to Zermat to a favorite place. Worth the lost fees
2
ANDREA
2 Jul 2025
·
Stayed 2 nights
I had an awful stay at this hotel. The building is extremely old and clearly not maintained. The bedding was absolutely unacceptable – with holes and stains that made me question the cleanliness and hygiene standards of the place. The heat in the room was unbearable, and there was no air conditioning. Opening the window only made things worse because of the loud noise from the street, making it impossible to sleep. The pillows were terrible, extremely uncomfortable, one too hard other too soft. And to make matters worse, this place was way too expensive for what it offers. For the price, I expected at least basic comfort, but this was a complete disappointment. Definitely not worth it. I would never stay here again and strongly advise others to look elsewhere.
I had an awful stay at this hotel. The building is extremely old and clearly not maintained. The bedding was absolutely unacceptable – with holes and stains that made me question the cleanliness and hygiene standards of the place. The heat in the room was unbearable, and there was no air conditioning. Opening the window only made things worse because of the loud noise from the street, making it impossible to sleep. The pillows were terrible, extremely uncomfortable, one too hard other too soft. And to make matters worse, this place was way too expensive for what it offers. For the price, I expected at least basic comfort, but this was a complete disappointment. Definitely not worth it. I would never stay here again and strongly advise others to look elsewhere.
2
Michael
17 Sept 2025
·
Stayed 1 night
Tired rundown hotel. Lights not working. No remote for tv even after asking staff. Very substandard for what was paid. Go somewhere else
Tired rundown hotel. Lights not working. No remote for tv even after asking staff. Very substandard for what was paid. Go somewhere else
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AI-generated summary based on recent guest reviews
Service
Service is mixed: several guests describe friendly, helpful staff, but others report rudeness, language barriers, and housekeeping that skips or only removes trash.
Related guest reviews
6
Ramon
11 Jan 2026
·
Stayed 1 night
Das Zimmer war schön, grosszügig und sauber. Die Dusche hingegen war verkalkt. Das Personal an der Reception sprach beim Check-in kein Deutsch. Hat trotzdem geklappt ;-)
Das Zimmer war schön, grosszügig und sauber. Die Dusche hingegen war verkalkt. Das Personal an der Reception sprach beim Check-in kein Deutsch. Hat trotzdem geklappt ;-)
6
Lawrence
26 Jun 2023
·
Stayed 2 nights
When I went to check-in there was only one lady at the counter. I told her I was here to check in and she walked away without saying a word. No one appeared for several minutes. There was another man talking to someone about business (I believe) after waiting about five minutes, I yelled at him, and he cut short his conversation ans asked me why I was there. He was helpful at that point.
When I went to check-in there was only one lady at the counter. I told her I was here to check in and she walked away without saying a word. No one appeared for several minutes. There was another man talking to someone about business (I believe) after waiting about five minutes, I yelled at him, and he cut short his conversation ans asked me why I was there. He was helpful at that point.
8
Laura
9 Dec 2025
·
Stayed 2 nights
A recepção foi ótima. Iana falava português e nos ajudou muito 🙏♥️ Ótima localização e vista. A limpeza que deixou um pouco a desejar, troca de toalhas, tapete, papel..
A recepção foi ótima. Iana falava português e nos ajudou muito 🙏♥️ Ótima localização e vista. A limpeza que deixou um pouco a desejar, troca de toalhas, tapete, papel..
8
Antonius
12 Oct 2025
·
Stayed 2 nights
The staff (her name is Cici) is very nice. She is very informative and friendly.
The staff (her name is Cici) is very nice. She is very informative and friendly.
6
Nida
11 Oct 2025
·
Stayed 4 nights
The location is amazing but service could be better. We stayed for 3 nights and not once room service came in to clean the room or check on washroom supplies. I had to go to the reception and inquire about it and they said their room service included only taking out the garbage. I had to request for toilet paper…. For the amount charged per night, they can definitely do better on the service part.
The location is amazing but service could be better. We stayed for 3 nights and not once room service came in to clean the room or check on washroom supplies. I had to go to the reception and inquire about it and they said their room service included only taking out the garbage. I had to request for toilet paper…. For the amount charged per night, they can definitely do better on the service part.
4
sohaib
29 Feb 2024
·
Stayed 2 nights
There was a lady at the desk that had a very very rude customer service. Really terrible customer service experience from her.
There was a lady at the desk that had a very very rude customer service. Really terrible customer service experience from her.
8
Yong Chua
3 Nov 2025
·
Stayed 3 nights
Friendly staff.
Friendly staff.
10
James
11 May 2024
·
Stayed 7 nights
Diana at Hotel Toscana was incredibly helpful to us!!!!
Diana at Hotel Toscana was incredibly helpful to us!!!!
4
Lindsey
10 Jul 2024
·
Stayed 2 nights
It’s a step up from a hostel. Felt like we were back in dorms. Shower curtain had mold growing on it. Staff was rude - we asked for late checkout and was told yes and then was texted, emailed, and yelled at by a housekeeper for having our bags in the room at 11:30a although a different staff member approved a 12p checkout. When I told the front desk we had late checkout they said “well no one told me.” Also, everything smells like takeout food from the Asian restaurant below. Location was amazing which is the only reason for the star I gave.
It’s a step up from a hostel. Felt like we were back in dorms. Shower curtain had mold growing on it. Staff was rude - we asked for late checkout and was told yes and then was texted, emailed, and yelled at by a housekeeper for having our bags in the room at 11:30a although a different staff member approved a 12p checkout. When I told the front desk we had late checkout they said “well no one told me.” Also, everything smells like takeout food from the Asian restaurant below. Location was amazing which is the only reason for the star I gave.
4
Elizabeth
9 Jun 2025
·
Stayed 2 nights
The staff was not friendly at all
The staff was not friendly at all
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AI-generated summary based on recent guest reviews
Location
Very central and walkable, close to Interlaken West, restaurants, shops, and buses. Some guests experienced noise or cooking smells, and a few were disturbed by nearby construction.
Related guest reviews
6
Lee
22 Oct 2023
·
Stayed 5 nights
Our room was about 20ft from a 26 ton crane and construction site. They started at 7am and banged until 7pm. The indian restaurant below's cooking smells, which smelled great, none tge less were every breath. You could close the window but then the room got warm. The construction noise was the real problem though.
Our room was about 20ft from a 26 ton crane and construction site. They started at 7am and banged until 7pm. The indian restaurant below's cooking smells, which smelled great, none tge less were every breath. You could close the window but then the room got warm. The construction noise was the real problem though.
6
Jayachandran
15 Aug 2023
·
Stayed 4 nights
This property is in prime location. Close to all amenities.
This property is in prime location. Close to all amenities.
10
Romy
29 Mar 2024
·
Stayed 2 nights
Location location location
Location location location
8
Gidion
24 Jul 2024
·
Stayed 2 nights
Hotel is outdated but functional. Centrally located to train and bus stations. Would go back and use this hotel again in the future.
Hotel is outdated but functional. Centrally located to train and bus stations. Would go back and use this hotel again in the future.
6
Puneet
15 Sept 2025
·
Stayed 2 nights
I’d say extremely overpriced for what you get even for Switzerland where nothing is cheap. Very basic room with not a lot of amenities but it did had an elevator, closer to the train station and a lot of eating options around.
I’d say extremely overpriced for what you get even for Switzerland where nothing is cheap. Very basic room with not a lot of amenities but it did had an elevator, closer to the train station and a lot of eating options around.
8
Ashokkumar
19 Jul 2025
·
Stayed 5 nights
Stayed in the hotel for 5 days. Yeah, it's pretty pricey. Not just the hotel, but the whole town is expensive. The hotel's in a great spot. Getting around is easy. It's like, less than a 10-minute walk from Interlaken West station, and both Coops are close too, like a 5-10 minute walk. Make sure you check the bus and train times earlier. Most of the available for every 30mins or 1 hours. Check the weather one or 2 day before and alternate the plan accordingly.
Stayed in the hotel for 5 days. Yeah, it's pretty pricey. Not just the hotel, but the whole town is expensive. The hotel's in a great spot. Getting around is easy. It's like, less than a 10-minute walk from Interlaken West station, and both Coops are close too, like a 5-10 minute walk. Make sure you check the bus and train times earlier. Most of the available for every 30mins or 1 hours. Check the weather one or 2 day before and alternate the plan accordingly.
8
Terrel
27 Sept 2025
·
Stayed 3 nights
Great location. Could walk to all needed places.
Great location. Could walk to all needed places.
10
Geoff
27 Jul 2023
·
Stayed 1 night
Great location and spacious room.
Great location and spacious room.
8
Alice
16 Oct 2024
·
Stayed 1 night
Staff were nice and helpful. room had big windows with a view and was relatively quiet for a large town. very convenient to dining and shopping, train station.
Staff were nice and helpful. room had big windows with a view and was relatively quiet for a large town. very convenient to dining and shopping, train station.
2
Jared
28 Jul 2023
·
Stayed 3 nights
Not a nice place to stay and absolutely not worth the money. This is why they ask you to pay in full in advance. Also a construction site right out side that will wake you up at 7am just from the trucks and equipment moving around. 8am drilling and very loud noises start.
Not a nice place to stay and absolutely not worth the money. This is why they ask you to pay in full in advance. Also a construction site right out side that will wake you up at 7am just from the trucks and equipment moving around. 8am drilling and very loud noises start.
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AI-generated summary based on recent guest reviews
Dining
No breakfast is offered, but there are many nearby dining options and Indian/Chinese restaurants downstairs, whose aromas often drift into rooms. Opinions on those restaurants vary.
Related guest reviews
6
Zhiqiang
13 Jun 2025
·
Stayed 1 night
The India restaurant next door is authentic Good location.
The India restaurant next door is authentic Good location.
6
Wida
13 Jul 2024
·
Stayed 2 nights
The Breakfast is the main issue here. People leave to tourist places early morning and there isn’t any restaurant open around so the best option is that hotel should provide breakfast.
The Breakfast is the main issue here. People leave to tourist places early morning and there isn’t any restaurant open around so the best option is that hotel should provide breakfast.
6
Amber
17 May 2025
·
Stayed 2 nights
Hotel is between an Indian restaurant and a Chinese restaurant. Very odd location but rooms were very spacious
Hotel is between an Indian restaurant and a Chinese restaurant. Very odd location but rooms were very spacious
8
John
16 Oct 2024
·
Stayed 3 nights
Easy check in. The room was comfortable but wished it had more electrical outlets & convenient light switches. Location was excellent as there were a lot of restaurant options & close to the Interlaken West train station. Nice overlooking the park where the paragliders land. Staff were great & helpful.
Easy check in. The room was comfortable but wished it had more electrical outlets & convenient light switches. Location was excellent as there were a lot of restaurant options & close to the Interlaken West train station. Nice overlooking the park where the paragliders land. Staff were great & helpful.
6
Puneet
15 Sept 2025
·
Stayed 2 nights
I’d say extremely overpriced for what you get even for Switzerland where nothing is cheap. Very basic room with not a lot of amenities but it did had an elevator, closer to the train station and a lot of eating options around.
I’d say extremely overpriced for what you get even for Switzerland where nothing is cheap. Very basic room with not a lot of amenities but it did had an elevator, closer to the train station and a lot of eating options around.
4
Joelynn
29 May 2025
·
Stayed 3 nights
Deceiving online pictures. Bathroom very dirty and dated. Mold on shower tile. Broken tiles molded together. Shower very small. No place to hang wet towels. Linens and towels are thin and well used. Hotel smells like the Chinese & Indian food from the restaurants on the ground floor. Not worth the price we paid.
Deceiving online pictures. Bathroom very dirty and dated. Mold on shower tile. Broken tiles molded together. Shower very small. No place to hang wet towels. Linens and towels are thin and well used. Hotel smells like the Chinese & Indian food from the restaurants on the ground floor. Not worth the price we paid.
6
Karen
24 Sept 2025
·
Stayed 2 nights
Location was great… could walk out and watch the parasailing. Front desk was not very helpful on local sights to see. Language barrier also. We ended up going to Information at the train station to make plans. No breakfast available. The hotel sits behind/attached(?) an Indian and Chinese restaurant so with the window open, many aromas entered the room, which wasn’t a bad thing. A fan was provided which we needed. Our room window opened unto the restaurant ally so many employee noises. I probably would not stay here again.
Location was great… could walk out and watch the parasailing. Front desk was not very helpful on local sights to see. Language barrier also. We ended up going to Information at the train station to make plans. No breakfast available. The hotel sits behind/attached(?) an Indian and Chinese restaurant so with the window open, many aromas entered the room, which wasn’t a bad thing. A fan was provided which we needed. Our room window opened unto the restaurant ally so many employee noises. I probably would not stay here again.
2
Steve
2 Sept 2025
·
Stayed 1 night
A few complaints. First I booked a stay on the wrong date and they refused to accommodate my mistake. Said they were full and couldn’t - which was a lie. I rebooked on the correct date and lost my money. Fine. Their photographer is amazing - I will leave it at that. The lower level of the hotel is a restaurant and there are strong curry and cooking odors everywhere. I will say it appeared clean but not worth the price by any standard. It said A/C but not sure it turned on. We had no interest in staying so called an audible and went to Zermat to a favorite place. Worth the lost fees
A few complaints. First I booked a stay on the wrong date and they refused to accommodate my mistake. Said they were full and couldn’t - which was a lie. I rebooked on the correct date and lost my money. Fine. Their photographer is amazing - I will leave it at that. The lower level of the hotel is a restaurant and there are strong curry and cooking odors everywhere. I will say it appeared clean but not worth the price by any standard. It said A/C but not sure it turned on. We had no interest in staying so called an audible and went to Zermat to a favorite place. Worth the lost fees
8
Steven
14 Jan 2023
·
Slightly disappointed but it was clean and convenient to some good eatery’s
Slightly disappointed but it was clean and convenient to some good eatery’s
4
Javad
30 Nov 2025
·
Stayed 2 nights
The hotel is conveniently located, but that is all there is to this hotel. We found the room strongly scented with detergent and had to leave the hotel with the windows open. However, the floor was unclean, with other guests' long hair and dirt. This hotel does not provide breakfast. They provide you with physical keys to leave at reception every time you get out. Moreover, it seems part of the hotel is providing apartments to Airbnb, and you can smell other people's cooking. Staff are helpful and responsive. You can also pay for using a laundry machine at the property (which we did not). Overall, the hotel is clumsy and could be improved significantly. The hotel is adjacent to many Asian restaurants, but their prices do not reflect the quantity and quality of the food they offer. Walk away from the neighbourhood and eat at restrurants with over 4.8*.
The hotel is conveniently located, but that is all there is to this hotel. We found the room strongly scented with detergent and had to leave the hotel with the windows open. However, the floor was unclean, with other guests' long hair and dirt. This hotel does not provide breakfast. They provide you with physical keys to leave at reception every time you get out. Moreover, it seems part of the hotel is providing apartments to Airbnb, and you can smell other people's cooking. Staff are helpful and responsive. You can also pay for using a laundry machine at the property (which we did not). Overall, the hotel is clumsy and could be improved significantly. The hotel is adjacent to many Asian restaurants, but their prices do not reflect the quantity and quality of the food they offer. Walk away from the neighbourhood and eat at restrurants with over 4.8*.
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AI-generated summary based on recent guest reviews
2
Sumant
7 Aug 2026
·
Stayed 1 night
Very dirty premises and poor service. Please avoid especially if traveling with kids.
Very dirty premises and poor service. Please avoid especially if traveling with kids.
2
Cecilia
6 Aug 2026
·
Stayed 2 nights
Not at all what you saw in the ad. Must have been sold and now deteriorated. You could see traces of what has been before. Very arrogant straff. Zero service. Low standard level. Extremely expensive compared to what you get. Don’t go there!
Not at all what you saw in the ad. Must have been sold and now deteriorated. You could see traces of what has been before. Very arrogant straff. Zero service. Low standard level. Extremely expensive compared to what you get. Don’t go there!
4
Shaista
18 Jul 2026
·
Stayed 1 night
Very basic and very expensive
Very basic and very expensive
4
Shaista
18 Jul 2026
·
Stayed 1 night
Very very basic hotel, very pricey for what you get. No amenities in the room, all soap looks blue. Towels are an assortment. Cheap furniture. We just used it for sleeping in the night and parking our bags. Location is very central.
Very very basic hotel, very pricey for what you get. No amenities in the room, all soap looks blue. Towels are an assortment. Cheap furniture. We just used it for sleeping in the night and parking our bags. Location is very central.
8
Rahim
12 Jun 2026
·
Stayed 2 nights
location is prime
location is prime
FAQs about Hotel Toscana
Is parking available at the hotel?
Parking is available on-site at the hotel. It is provided for guests who arrive by car.
What are the check-in and check-out times?
The standard check-in time is 14:30, and check-out is at 11:00. Early or late check-in/check-out may be available upon request.
Where is the hotel located?
The hotel is located in Central Interlaken, in a shopping district and on the boardwalk/promenade. It is near Lake Thun and Lake Brienz, with easy access to outdoor activities like horse riding and hiking.
Are children allowed at the hotel?
Children are welcome at the hotel, and the minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-20: NO DATA
- 2026-09-21: 300.18795991983035USD
- 2026-09-22: 298.7343829413757USD
- 2026-09-23: NO DATA
- 2026-09-24: 350.57908395336915USD
- 2026-09-25: 343.1259722236633USD
- 2026-09-26: 299.94215861636354USD
- 2026-09-27: 267.43302685844424USD
- 2026-09-28: 267.54538215779115USD
- 2026-09-29: 268.1049865221405USD
- 2026-09-30: 266.53619894128417USD
- 2026-10-01: 267.63932688345335USD
- 2026-10-02: 267.33263580441286USD
- 2026-10-03: 305.8979354103699USD
- 2026-10-04: 283.04260079795836USD
- 2026-10-05: 267.309302898468USD
- 2026-10-06: 235.79197729797363USD
- 2026-10-07: 234.95586398442077USD
- 2026-10-08: 220.1418160138092USD
- 2026-10-09: 209.68953249316405USD
- 2026-10-10: 225.76706082412719USD
- 2026-10-11: 265.9647879863892USD
- 2026-10-12: 195.37931413275146USD
- 2026-10-13: 188.28754713565064USD
- 2026-10-14: 187.70902419891357USD
- 2026-10-15: 186.15735091918944USD
- 2026-10-16: 186.15735091918944USD
- 2026-10-17: 204.2990356352234USD
- 2026-10-18: 179.72675299264526USD
- 2026-10-19: 183.7171178391266USD
- 2026-10-20: 181.02864856526185USD
- 2026-10-21: 188.59458855862428USD
- 2026-10-22: 230.39146060354614USD
- 2026-10-23: 188.72344505722046USD
- 2026-10-24: 181.66692265979003USD
- 2026-10-25: 163.68525753520203USD
- 2026-10-26: 167.89563837167358USD
- 2026-10-27: 165.45542280880738USD
- 2026-10-28: 179.69753430862426USD
- 2026-10-29: 177.34411645518495USD
- 2026-10-30: 181.02864856526185USD
- 2026-10-31: 170.86592430532838USD
- 2026-11-01: 147.63375975846864USD
- 2026-11-02: 141.55319045549012USD
- 2026-11-03: 141.55319045549012USD
- 2026-11-04: 147.63375975846864USD
- 2026-11-05: 141.55319045549012USD
- 2026-11-06: 147.63375975846864USD
- 2026-11-07: 143.43587744181062USD
- 2026-11-08: 143.43336372409058USD
- 2026-11-09: 143.0633304619446USD
- 2026-11-10: 147.63375975846864USD
- 2026-11-11: 143.0633304619446USD
- 2026-11-12: 164.7253410866089USD
- 2026-11-13: 158.82479601365662USD
- 2026-11-14: 153.89433577427673USD
- 2026-11-15: 143.43587744181062USD
- 2026-11-16: 147.63375975846864USD
- 2026-11-17: 149.2910442168274USD
- 2026-11-18: 165.03306568025207USD
- 2026-11-19: 163.30399575USD
- 2026-11-20: 143.0633304619446USD
Check-in time starts at14:30Check-in time ends at23:59Check-out time ends at11:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;
Front Desk Services
Contactless check-out is available; The front desk is open daily from 8 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding; No cribs (infant beds) available
Dining
Breakfast is not provided.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
- Tourism fee: CHF 1.00 per person, per night
Popular amenities
Parking
Non-smoking rooms
Tour desk
Tennis courts
Housekeeping
Currency exchange
Services
Tour desk
Housekeeping
Currency exchange
Safe-deposit box
Bicycle rental
Luggage storage
Express check-in/check-out
Self laundry
Ski Storage
General
Non-smoking rooms
Family room
Internet
Free wi-fi
Activities
Tennis courts
Garden
Golf course (nearby)
Cycling
Golf (miniature)
Horse riding
Canoeing
Hiking
Terrace
Parking
Parking
Parking Onsite