Is parking available at the property?

Parking is available on-site, but it is limited. There is no mention of any associated cost or reservation requirements.

What type of breakfast is offered and what are the serving hours?

A scrumptious breakfast is available each morning, with options to enjoy breakfast in the room. Specific serving hours are not detailed.

What are the standard check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 12:00. The front desk operates 24/7, allowing for express check-in and check-out services.

Are airport shuttle services available?

Yes, airport shuttle services are available. Specific pricing and arrangements for the transfer are not detailed.

What accessibility features are available for guests with disabilities?

The property includes features such as step-free entrances and wheelchair-accessible facilities. Specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Istanbul City Center, near notable landmarks such as the Constantinople Walls and the Ecumenical Patriarchate of Constantinople. It is also close to shopping centers like Historia Fatih Shopping Centre and Olivium Outlet Center.

Does the property have a swimming pool?

Yes, the hotel features an indoor pool, an outdoor heated pool, and a children's pool. Specific operational hours and seasonal availability are not mentioned.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no mention of a minimum age for children to stay for free.

What are the policies regarding additional guests and extra beds or cribs?

The property does not specify the availability of cribs or extra beds, nor any associated costs or requirements for advance requests.

Eresin Hotels Topkapı - Luxury Stay in Istanbul

Average nightly price at Eresin Hotels Topkapı by month, last 12 months (USD)
Month	Average price
January	US$77
February	US$78
March	US$79
April	US$94
May	US$103
June	US$90
July	US$84
August	US$83
September	US$100
October	US$90
November	US$82
December	US$82

What guests think

At Eresin Hotels Topkapı, travellers frequently praise friendly staff, clean, spacious rooms, and convenient tram-front location, while recurring drawbacks include dated rooms, street noise, inconsistent room cleanliness, cold pool/jacuzzi, and unexpected parking charges.

Facilities such as the spa, pool and gym are appreciated, though several guests note HVAC problems. Breakfast is often rated good to excellent, while others found it bland or limited, and a few mentioned hygiene issues at the buffet. The hotel sits outside the main tourist core, but the tram right outside makes sightseeing straightforward.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the spa, pool and gym, and several praise the hammam/sauna. Recurring negatives include a cold pool/jacuzzi, occasional HVAC problems, and paid parking that many did not expect.

Related guest reviews

2

aleddin

17 Feb 2026

·

Stayed 1 night

otopark ücreti aldılar.araç dışarıda olmasına rağmen.üstelik ücretsiz otopark olmasına rağmen.

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10

Carol

3 May 2025

·

Stayed 2 nights

Eresin was very nice. The rooms were very clean. The shower had nice pressure. A bonus was that there is a pool, sauna and steam room. It was nice after a long day to breathe in the eucalyptus in the steam room. Fresh towels at the pool/sauna/steam were a plus.

8

Mehmet Halit

25 May 2025

·

Stayed 3 nights

Herşey güzeldi ama otelin otoparkının olduğu yazıyordu otele ait olmayan bir otopark vardı otopark parası alındı vale ücreti altında böyle bişey şimdiye kadar yaşamadım Başta otopark yok yazsaydı daha iyi olurdu ben seçim yaparken otelin otoparkının olması isteğimi belirtmiştim bu bence bir gizli soygun

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10

Will

18 Oct 2025

·

Stayed 4 nights

Spa was excellent but pool was too cold and jacuzzi was ice cold Breakfast was expansive but very boring and tasteless

8

Satnam

26 Mar 2025

·

Stayed 1 night

Everythingbwas good, just airconditioning was not working for whole hotel during 3rd week of March.

10

Yves

30 Mar 2024

·

Stayed 7 nights

Excellent accueil de Saban et Emre. Bien équipé. Grande piscine mais un peu froide. Sauna et Hamman tout neufs. Le jacuzzi est nul par contre. Massages merveilleux. Bien situé juste en face du tramway.

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8

Ahed

5 Oct 2024

·

Stayed 5 nights

Good experience but they could be better in terms of cleanliness and breakfast food. The pool is great but the water is very very cold, we all got sick after swimming once. Three small bottles of water 0,5 L were free in the room for 3 pr . When we asked for more one time we had to pay 5 euros for each small bottle in cash.

10

Gokce

21 May 2024

·

Stayed 1 night

Terrible parking garage.

10

Antonio

23 Sept 2025

·

Stayed 3 nights

Rooms were roomy and clean. Sauna and pool lovely. EMRE in reception best person in town.

10

RITA

28 Nov 2024

·

Stayed 1 night

I loved the gym, pool and spa. Breakfast was excellent. Also, it was very convenient to have the tram station so cloae

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Cleanliness

Common areas are generally clean and many rooms were described as tidy, but several guests reported dust, mold, insects, and weak bathroom upkeep. Housekeeping consistency varies across stays.

Related guest reviews

2

imam

20 Jun 2025

·

Stayed 1 night

Otelde banyo ve lavabo giderleri hep tıkalı pis su gitmiyor. Konuyu dile getirdim ama odayı berbat halde bırakmışlar akşam odaya geldiğimde şaşkınlık yaşadım. Başka odaya geçtim aynı problem oradada vardı. Havlular kalitesiz.

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10

Ariel

26 Sept 2025

·

Stayed 1 night

El hotel esta muy limpio, la habitacion amplia y limpia. Un lugar tranquilo. Las personas de la.recepcion, los maleteros, la seguridad, todos muy amables. Re comiendo 100 % este hotel para su estadia en Estambul

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2

kyung sam

30 Nov 2025

·

Stayed 5 nights

숙박중에 바퀴벌레가 방안에 있는것을 보았습니다.호텔측에 컴플레인 해서 방을 변경했으나 비꾼 방에서는 호텔 내부 1층에 공연으로 인해 밤에 너무 시끄러웠습니다. 외부에 개짖는 소리도 시끄러웠습니다. 다음애는 이 호텔에 묶지 않을것 같습니다.

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10

Carol

3 May 2025

·

Stayed 2 nights

Eresin was very nice. The rooms were very clean. The shower had nice pressure. A bonus was that there is a pool, sauna and steam room. It was nice after a long day to breathe in the eucalyptus in the steam room. Fresh towels at the pool/sauna/steam were a plus.

10

SIBG

26 Feb 2026

·

Stayed 2 nights

Bra och hjälpsam personal. Hotellet är rent och behagligt.

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6

Sevil

5 Nov 2025

·

Stayed 5 nights

Das Hotel ist insgesamt sehr schön und macht einen gepflegten Eindruck. Das Frühstücksbuffet war vielfältig, auch wenn nicht alles dem entsprach, was auf den Fotos zu sehen war. Das Personal war hilfsbereit, jedoch gab es kaum ein Lächeln. Mein Standardzimmer war zweckmäßig, die Sauberkeit ließ allerdings zu wünschen übrig. Hinter dem Sofa und den Vorhängen befanden sich Staub und Spinnweben, die während des gesamten Aufenthalts nicht entfernt wurden. Auch der Kleiderschrank war staubig, sodass mein Pullover dort Staub abbekam. Im Bad wurde kaum gründlich gereinigt, lediglich die Handtücher wurden täglich gewechselt. Der übrige Hotelbereich war dagegen sauber. Für ein Haus dieser Klasse und Preiskategorie hätte ich insgesamt mehr Sorgfalt bei der Zimmerreinigung erwartet.

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4

Can

15 Nov 2025

·

Stayed 1 night

Odalar tozluydu kahvaltı güzeldi

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2

Fiqi

17 Feb 2026

·

Stayed 1 night

Poor customer service and poor hygiene. Common areas of the hotel look nice and clean but inside the hotel room it’s like mold everywhere. There’s moist stains everywhere.

10

mehmet

4 Feb 2026

·

Stayed 1 night

Temizdi... Güzeldi...

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2

AMANJ

13 Dec 2023

·

Stayed 2 nights

The hotel is not good and not clean and also is very old. It definitely is not five star even not three star. This is my opinion but I have a lot of experience about the hotel is not clean and also my bath. Water doesn’t go through properly I give zero thank you.

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Rooms

Several guests found the rooms spacious and comfortable, but others say they are dated with dim lighting and maintenance issues. Street-facing rooms can be noisy.

Related guest reviews

2

Gunay

25 Oct 2022

·

Stayed 5 nights

De kamer is zeer verouderd, waardoor er veel koude wind in nacht naar binnen kwam. De dag erna hebben we het gelijk aangeven bij de receptie. Meneer gaf aan dat het gelijk gefixt ziu worden. Dag 2 was dit nog steeds niet gefixt. Na heel wat klagen en de kind eerst ziek moest worden hebben we een ander kamer kregen. Alhoewel deze kamer kamer ook zeer slecht ramen hebben. Je hoort letterlijk alles wat er buiten gebeurt. En je moet ook nog is badmuts verplicht kopen omdat je dan niet voldoet aan de hygiënemaatregelen.

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10

Ariel

26 Sept 2025

·

Stayed 1 night

El hotel esta muy limpio, la habitacion amplia y limpia. Un lugar tranquilo. Las personas de la.recepcion, los maleteros, la seguridad, todos muy amables. Re comiendo 100 % este hotel para su estadia en Estambul

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8

Dilwar

17 Apr 2025

·

Stayed 3 nights

Great hotel, good location. We had a nice room with a city view but there was too much noise from the street. They changed the room after a request, and the other room was much quieter. Hotel is great quality , pool is nice , beds are comfortable

4

Michael

18 Dec 2025

·

Stayed 1 night

The staff was as helpful as they could be, but the hotel is badly in need of a renovation. The drains in the bathroom stank and using the toilet paper roll was a challenge, as someone had glued a phone directly beside it. The toilet rocked when I sat on it. And, despite turning off the heating entirely, my room was an over at all times of the day. I would have slept with the window open had it not been for the highway in front of the hotel.

8

Adrian

11 Nov 2024

·

Stayed 2 nights

The hotel is a little dated but it was clean and comfortable for us. The beds were hard but that is how we prefer it. The staff were friendly and helpful. The location is a little out of the way from the tourist spots but the public tram system is right in front and very convenient.

10

KIFAH

19 Oct 2025

·

Stayed 3 nights

Nice hotel..luxery..quite ..amazing location near restaurants and tram station infront the hotel..staff amazing so friendly ,cooperative and so kind ..room big and so comfortable

6

Ling Ling

19 Feb 2024

·

Stayed 1 night

The hotel is close to the tram stop so that’s convenience. The room we had on the fifth floor is quite dated and tired, duvet a bit small for a double bed. But since we’re there only for a short stay, we didn’t bother to request for a change. Staff service is good though!

10

Antonio

23 Sept 2025

·

Stayed 3 nights

Rooms were roomy and clean. Sauna and pool lovely. EMRE in reception best person in town.

8

Fatma

7 Feb 2026

·

Stayed 1 night

My room was clean, and the facilities overall were truly very good. In a large and busy city like Istanbul, I needed to stay urgently for one night, and for me, the most important thing was spending the night in a safe and reliable place. In this respect, I can confidently say that my expectations were more than met. The room felt a bit gloomy, but I believe this was entirely due to my room choice. Other than that, I did not experience any issues. The staff were very attentive and made me feel safe throughout my stay. Thanks to their care and service, this short business stay turned into a pleasant experience. I would like to sincerely thank all the staff and would highly recommend this hotel to anyone looking for a safe, clean, and comfortable place to stay.

6

Peter

13 Nov 2024

·

Stayed 2 nights

Hotel lobby, facilities and staff are all fantastic, but the rooms themselves are old and shabby with no comfortable touches or decor. It is also noisy at night in the corridors, even after moving rooms because any street facing rooms can hear the traffic and sirens through the windows.

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Service

Service is often friendly and helpful, with staff and managers resolving issues and assisting with logistics. However, some reported unfriendly attitudes, limited English, unresponsive room service at night, and problems with room allocation or arranging taxis.

Related guest reviews

10

Sulichah

4 Aug 2025

·

Stayed 1 night

The manager went out of his way to help us solve the problem

8

faris

25 Sept 2024

·

Stayed 8 nights

I loved the manager named Tekin and front desk staff named Aldi’s. The manager treated me and my wife with respect and he became like a close friend to us, I can say he is the reason for me to write this review beside Aldi’s that she was more than excellent. I recommend any one want to visit Istanbul to go and stay there.

8

Quazi

3 Jul 2024

·

Stayed 1 night

Unfriendly staff!

6

Ferough

15 Jun 2024

·

Stayed 1 night

Stuff were not helpful and kept looking busy and after 3-5 mins of waiting for them I had to ask if they will help me and then they acknowledged and helped in checking me in. Also, they wouldn’t order taxi for me and said they are offering airport transport for 70 Euros. I had to walk out to street and wave a taxi which took me to Istanbul Airport for ~$25.

10

arta

18 Oct 2024

·

Stayed 4 nights

Love Them, emra Got os a taxi 4 IN the morning for the airport and Waked US op, to be sure we made it at the time

2

Maligeye

28 Jul 2024

·

Stayed 6 nights

The staff are not friendly and have poor communication skills. They do not smile or greet you. We asked for directions to a popular attraction site and the member of staff said they have no idea. It is almost like they do not live in the country. The breakfast buffet did not have enough variety. There were flies on the food and it did not taste nice. You need to pay 3 euros for an omlette which is a joke. The room was spacious however the bathroom was small. This hotel is not worth 5 stars! The only positive is that the metro is 5 mins away and there are taxis nearby.

8

Barry

28 Sept 2025

·

Stayed 3 nights

Room service would not answer the phone at night. We asked the front counter for extra water several time due to a evening check in. It never came and room service were not there.

2

Fiqi

17 Feb 2026

·

Stayed 1 night

Poor customer service and poor hygiene. Common areas of the hotel look nice and clean but inside the hotel room it’s like mold everywhere. There’s moist stains everywhere.

10

nam

17 Dec 2024

·

Stayed 1 night

The Bellboy, Saban, was extremely pleasant and helpful. We came in around 10PM he was there. We left at 11AM he was there as well with a smile. Hard working person.

10

Omar

10 Dec 2024

·

Stayed 6 nights

Smoth check in and check out, clean room, very helpful staff. Special thanks to Mrs. Ece in the reception she was so helpful. Sure i will be here again whenever i will be in Istanbul.

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Location

The hotel is outside the main tourist core, but the tram stop right outside makes getting around easy. Some mention higher taxi costs and traffic nearby.

Related guest reviews

8

Lysander

24 Mar 2025

·

Stayed 2 nights

Close to tram and bus stations

8

Dilwar

17 Apr 2025

·

Stayed 3 nights

Great hotel, good location. We had a nice room with a city view but there was too much noise from the street. They changed the room after a request, and the other room was much quieter. Hotel is great quality , pool is nice , beds are comfortable

10

Lorraine

18 Sept 2025

·

Stayed 1 night

Convenient location in a pleasant hotel.

8

Mary

16 Oct 2024

·

Stayed 1 night

Far from points of interest

8

Adrian

11 Nov 2024

·

Stayed 2 nights

The hotel is a little dated but it was clean and comfortable for us. The beds were hard but that is how we prefer it. The staff were friendly and helpful. The location is a little out of the way from the tourist spots but the public tram system is right in front and very convenient.

10

Faruk

17 Jun 2023

·

Stayed 1 night

Nice , friendly place. Good location Easy to get all the places.

10

Hawa

23 Feb 2024

·

Stayed 2 nights

Very good hotel with good location

6

maria virginia

13 Jul 2025

·

Stayed 1 night

The hotel is nearby the train but not in Down town the taxi was very expensive Brekfast very good , the bed so so

10

Hasan

21 Jul 2024

·

Stayed 3 nights

Hôtel bien située avec un parking privé sécurisé (payant). Un tramway juste en face pour ce déplacer facilement. Piscine propre. Idéale pour séjourner à Istanbul.

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8

Manoj

7 Jul 2024

·

Stayed 3 nights

The location of the hotel is ideal with a bus and tram stop within a 2 min walk,so getting to all the main tourist spots is cost effective. Hotel is somewhat daed but is clean and comfortable and is in good condition.Definitely recommend

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Dining

Breakfast is widely described as good to excellent. Others found it bland or limited, and a few noted hygiene concerns or extra charges for items like omelettes.

Related guest reviews

8

Norman

3 Mar 2025

·

Stayed 1 night

The hotel and our room was clean and well kept. The breakfast provided was excellent. The only issue that affected our stay was on arrival, we had booked a car to pick us up at the airport which was cancelled by the hotel due to a confusion of our arrival date.

10

Will

18 Oct 2025

·

Stayed 4 nights

Spa was excellent but pool was too cold and jacuzzi was ice cold Breakfast was expansive but very boring and tasteless

6

Sevil

5 Nov 2025

·

Stayed 5 nights

Das Hotel ist insgesamt sehr schön und macht einen gepflegten Eindruck. Das Frühstücksbuffet war vielfältig, auch wenn nicht alles dem entsprach, was auf den Fotos zu sehen war. Das Personal war hilfsbereit, jedoch gab es kaum ein Lächeln. Mein Standardzimmer war zweckmäßig, die Sauberkeit ließ allerdings zu wünschen übrig. Hinter dem Sofa und den Vorhängen befanden sich Staub und Spinnweben, die während des gesamten Aufenthalts nicht entfernt wurden. Auch der Kleiderschrank war staubig, sodass mein Pullover dort Staub abbekam. Im Bad wurde kaum gründlich gereinigt, lediglich die Handtücher wurden täglich gewechselt. Der übrige Hotelbereich war dagegen sauber. Für ein Haus dieser Klasse und Preiskategorie hätte ich insgesamt mehr Sorgfalt bei der Zimmerreinigung erwartet.

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2

Maligeye

28 Jul 2024

·

Stayed 6 nights

The staff are not friendly and have poor communication skills. They do not smile or greet you. We asked for directions to a popular attraction site and the member of staff said they have no idea. It is almost like they do not live in the country. The breakfast buffet did not have enough variety. There were flies on the food and it did not taste nice. You need to pay 3 euros for an omlette which is a joke. The room was spacious however the bathroom was small. This hotel is not worth 5 stars! The only positive is that the metro is 5 mins away and there are taxis nearby.

4

Can

15 Nov 2025

·

Stayed 1 night

Odalar tozluydu kahvaltı güzeldi

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6

omer yigit

21 Jun 2025

·

Stayed 6 nights

-POZİTİF- Huzurlu ve sakin. Çalışanlar oldukça kibar ve çözüm odaklı. Mutfakları çok başarılı. -NEGATİF- Odadaki çalışma masası yeterince büyük değil. Duşakabin sürekli banyoya su sızdırıyor. Odalardaki aydınlatma yeterli değil. İçecek soğutmak için herhangi bir soğutucu yok.

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8

Ahed

5 Oct 2024

·

Stayed 5 nights

Good experience but they could be better in terms of cleanliness and breakfast food. The pool is great but the water is very very cold, we all got sick after swimming once. Three small bottles of water 0,5 L were free in the room for 3 pr . When we asked for more one time we had to pay 5 euros for each small bottle in cash.

8

Gurmanpreet

27 May 2025

·

Stayed 1 night

Breakfast was really good.

6

maria virginia

13 Jul 2025

·

Stayed 1 night

The hotel is nearby the train but not in Down town the taxi was very expensive Brekfast very good , the bed so so

10

RITA

28 Nov 2024

·

Stayed 1 night

I loved the gym, pool and spa. Breakfast was excellent. Also, it was very convenient to have the tram station so cloae

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $87	4 $71	5 $77	6 $72	7 $75
8 $70	9 $66	10 $73	11 $70	12 $77	13 $77	14 $77
15 $70	16 $77	17 $73	18 $77	19 $82	20 $68	21 $68
22 $68	23 $68	24 $68	25 $73	26 $72	27 $73	28 $68
29 $68	30 $68

Su	Mo	Tu	We	Th	Fr	Sa
		1 $68	2 $68	3 $68	4 $68	5 $68
6 $68	7 $77	8 $68	9 $68	10 $73	11 $73	12 $73
13 $77	14 $73	15 $68	16 $68	17 $73	18 $68	19 $68
20 $56	21 $73	22 $68	23 $68	24 $68	25 $68	26 $68
27 $77	28 $81	29 $77	30 $183	31 $183

Eresin Hotels Topkapı

Prices for Eresin Hotels Topkapı

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room

Twin Room

Corner Deluxe

Family Suite

Deluxe Twin Room with City View

Deluxe Double Room with City View

Deluxe Double Room

Double Room

Junior Suite

Deluxe Triple Room

Guest reviews of Eresin Hotels Topkapı

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Eresin Hotels Topkapı

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Business details