Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee of approximately GBP 17.95 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee of GBP 20.00, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access.

Where is the property located in relation to key landmarks?

The hotel is located in Livingston, within a shopping district, approximately 1.1 km from Livingston Designer Outlet and 7.1 km from Edinburgh International Climbing Arena Ratho. Public transport options are available nearby.

Does the property have a swimming pool?

The property features a swimming pool, which is heated and available for guests to enjoy.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, which is not specified.

What are the policies regarding extra beds and cribs?

The property offers cribs and rollaway beds, subject to availability. An advance request is required, and any associated costs may apply.

Mercure Livingston Hotel - Comfortable Stay in the UK

Average nightly price at Mercure Livingston Hotel by month, last 12 months (USD)
Month	Average price
January	US$73
February	US$77
March	US$78
April	US$106
May	US$120
June	US$144
July	US$126
August	US$156
September	US$136
October	US$111
November	US$90
December	US$84

What guests think

At Mercure Livingston Hotel, reviewers consistently praise the friendly, helpful staff and convenient location near shopping and road links, while repeatedly noting that the building and bedrooms feel dated and in need of refurbishment.

Cleanliness is generally acceptable, though some guests mention musty smells, maintenance issues, or lapses in housekeeping. Breakfast is often enjoyed, but dinner quality, bar drinks, and service can be inconsistent, and Wi-Fi is frequently unreliable. Free parking is appreciated; there’s no lift to upper floors, and previously advertised leisure facilities like the pool or spa are no longer available. Best for value seekers comfortable with an older, no-frills stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free on-site parking is widely appreciated. There’s no lift to upper floors, and previously available leisure facilities like the pool/spa are no longer offered.

Related guest reviews

10

Ian

30 Apr 2024

·

Stayed 3 nights

Always use this hotel when visiting the area. Plenty of free car parking which is a huge bonus Staff are absolutely superb. Room was decent with such a comfy bed as well.

10

Peter

23 Aug 2023

·

Stayed 4 nights

Check in was easy & lobby was spacious and comfortable. Rooms and bathrooms are slightly larger than many accommodations and appear to have been renovated within the not too distant past. There is a shopping center with a large superstore (groceries, clothing and more) plus designer outlets within a ten minute walk. There is lots of free parking for guests. We had one meal in the on site restaurant with a menu that has something for almost everyone and they provide breakfast for a price to guests which we did not partake because we were out and on the go every day. I think the strongest point of Mercure is the staff - they were all friendly and helpful and willing to go that extra little bit to help their guests. There are two rail corridors between Edinburgh and Glasgow which go right through Livingston so lots of opportunities for exploring the larger cities without having to drive. Both trains will require a car or taxi to the station. All in all a good place to settle for a while.

6

Kirstie

28 Sept 2025

·

Stayed 1 night

Just a short walk from the local shopping centres. Free parking at hotel Room tired looking with threadbare carpets. Only one bedside table. On the plus the bed was comfortable, bath & shower were fine and we had a delicious help yourself breakfast.

2

Michael

28 Sept 2025

·

Stayed 1 night

Do not risk staying here: our first room was tiny, dark, noisy, and only fit for a budget listing. It was linked to another guest’s room with paper-thin walls, so we could hear everything. After complaining, we were moved to a proper room—raising the question why we weren’t given it from the start. Staff refused a later checkout despite our disrupted stay. Décor was dated, facilities advertised (spa/pool) no longer exist, and the whole place felt more like a motel or hostel than a Mercure.

6

Anthea

17 Mar 2025

·

Stayed 1 night

There's no lift to the first floor. So ensure you are downstairs if you have poor mobility. Room was very clean and comfy but dated. room was spacious.

8

Michael

11 Sept 2025

·

Stayed 1 night

I have stayed here before. Very convenient for either Glasgow or Edinburgh. Easy and secure parking. Friendly reception staff. Large room with bath tub. Restaurant for breakfast and dinner. Will stay again.

8

Teri

23 Apr 2025

·

Stayed 3 nights

The staff really make this place. We stayed 3 nights. The breakfast and dinners were good. Room was quiet and comfortable. Only issue was the stairs, no lift. But overall really good stay.

8

Melvyn

17 Sept 2023

·

Stayed 1 night

Staff were excellent on many ways, however, when booking I requested connecting rooms (not critical) but didn't get that. My other request was for a ground floor room as my wife has a quite serious mobility problem . We were given a second floor room in hotel without a lift.

10

Lester

13 Oct 2024

·

Stayed 3 nights

Quiet and comfortable. Easy dining. Good parking.

4

John

23 Apr 2023

·

Stayed 1 night

One step Dow from Travelodge with a restaurant No pool as before and looking very tired

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Cleanliness

Many guests found rooms clean, some even spotless. Others reported musty odours, mould in bathrooms, or missed housekeeping.

Related guest reviews

4

Craig

26 Feb 2025

·

Stayed 1 night

1. Arrived at 21:35 and checked in, was told food orders in restaurant closes in 5 mins so I immediately dropped bags and was at the restaurant to be told it was closed. I challenged this and was then able to order. 2. £17 for that burger and chips was not worth the money or wait. 9 chips and what was an average burger meat, ok sauce but minimal salad and cheese made it not worth the money. 3. Whilst still chewing the last bite, was asked to settle up teh bill as they wanted to close up the till, although i was sat in the bar and was told it was 24 hour. Felt like I had to leave. 4. The hotel is grotty and walking to the rooms shows the corridors are poorly maintained, every door has marks all over them. 5. Dirty toilet 6. Dirty leaky Iron (that had to be requested) 7. Asked if they had a take away cup for a coffee in the morning, quite basic for most hotels I visit, but this is not something they had or did. Not saying there are not worse hotels than this, but those hotels would not charge anywhere near what I paid per night.

4

Dave

24 Jun 2024

·

Stayed 1 night

The hotel was very tired there was even a christmas tree in the reception which looked really tacky. The shower area had mould. The food was ok but the signal for the card machine was very very poor. The cost to stay here was certainly not worth the amount paid and seriously needs reviewing.

10

Tracy

18 Nov 2025

·

Stayed 1 night

Stayed for one night. Room was spacious and comfortable. Very clean and cosy. Needs a bit of renovation but this didn’t affect my stay. Staff were friendly and welcoming.

10

Maryam

12 Jul 2025

·

Stayed 3 nights

Value for money, easy check in and out. Nice clean spacious rooms. Close to the shopping centre, and perfectly situated near to sightseeing areas.

10

Jordan

19 Jul 2025

·

Stayed 1 night

Ideal location for visiting five sisters zoo and the alpine coaster. Room was dated but was spotlessly clean, and had everything we needed. Check in staff were lovely as were the bar staff. Our room was on the ground floor and we were not disturbed from the car park or other guests. Would definitely visit again

6

Mandie

18 May 2025

·

Stayed 4 nights

Housekeeping left a lot to be desired

6

Laura-lynn

23 Jul 2025

·

Stayed 1 night

Friendly and helpful staff. Halls and room smelled musty, worried that our clothes would carry the odour to our meeting the following day.

8

gordon

25 May 2025

·

Stayed 1 night

The staff were very good and helpful. Yes,the property could do with a upgrade but it was clean.

4

J

22 Aug 2025

·

Stayed 1 night

The hotel is very very dated. The room while clean enough had an odour like a public swimming pool changing room. The decor is very dated. The bathroom, again clean but not renovated since at least the 90's. Plastic countertops old fashioned huge cistern behind the toilet and a shower over bath with a hose to head! I'd expect to see it in your grannies house! The staff were very nice and friendly and service was good.

10

Alice

7 Mar 2025

·

Stayed 2 nights

Lovely staff Clean room Breakfast choice excellent

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Rooms

Rooms are often spacious with comfortable beds, but décor and furnishings are dated and worn. Wi-Fi is frequently slow or unreliable, and a few guests noted thin walls or initial room-allocation issues.

Related guest reviews

10

Alison

14 Apr 2024

·

Stayed 2 nights

Great hotel, only downfall was the Wi-Fi. If you are planning on working from or checking emails at this hotel be prepared for very slow Wi-Fi speed. Half the time you have to try to keep connecting 😳

6

WAYNE

25 Sept 2025

·

Stayed 1 night

The hotel needs money spent on it as it is very tired.

2

Michael

28 Sept 2025

·

Stayed 1 night

Do not risk staying here: our first room was tiny, dark, noisy, and only fit for a budget listing. It was linked to another guest’s room with paper-thin walls, so we could hear everything. After complaining, we were moved to a proper room—raising the question why we weren’t given it from the start. Staff refused a later checkout despite our disrupted stay. Décor was dated, facilities advertised (spa/pool) no longer exist, and the whole place felt more like a motel or hostel than a Mercure.

8

Gillian

23 Nov 2025

·

Stayed 1 night

Rooms a bit tired. Comfy bed. Courteous staff.

10

Tracy

18 Nov 2025

·

Stayed 1 night

Stayed for one night. Room was spacious and comfortable. Very clean and cosy. Needs a bit of renovation but this didn’t affect my stay. Staff were friendly and welcoming.

4

allan

4 Oct 2025

·

Stayed 3 nights

We’ve stayed here on many occasions but this time was very disappointing. Wi-Fi was hopeless and the receptionist said I could use

8

Alan

9 May 2023

·

Stayed 8 nights

Wi-Fi was terrible

8

Lesley

28 Apr 2024

·

Stayed 1 night

Foyer and restaurant was lovely and modern. Corridors and rooms need updated.

4

Miss

17 Aug 2025

·

Stayed 1 night

Food average Drinks terrible - was srrved the worst aperol spritz ever. Ratio of liquids wrong, flat soda and flat prosecco. Barman said it was correct first time I complained thrn in the end I just couldn't drink it so went to the bar again and barman had to get the manager. Quite a lot of fuss just to get a crap dtink replaced. Staff were pleasant This place is way overpriced at nearly £140 a night and a wine at £12.50 Not even city centre. Rooms were so dated and pretty scruffy. Curtajns discoloured and woodwork and walls stained and damaged. Walls are wafer thin too. Wouldn't stay again.

8

Rachel

26 Apr 2024

·

Stayed 1 night

The Hotel is good has everything you need for a trip away at a great price. The room was clean a little dated but totally acceptable plenty of lighting and a surprisingly large room. The bed was a little hard for me and the pillows where not soft enough but that’s my preference I’m sure would be fine for others. Would stay again if I have to visit Livingston for business but would take my own pillow.

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Service

Service is consistently praised as friendly, welcoming, and helpful across the hotel. Occasional issues include staff training in the bar and limited flexibility around certain requests.

Related guest reviews

8

Samantha

5 Jan 2025

·

Stayed 1 night

Staff are lovely..very helpful and it was a great stay!

8

Peter

17 Aug 2025

·

Stayed 2 nights

The Mercure is clean but the decor is tired and in need of refurbishment. The reception staff are worth the 5 stars in my review - they are so welcoming, friendly and helpful. Truly wonderful staff. Even the cleaners were friendly - so refreshing.

4

John

5 Oct 2025

·

Stayed 1 night

No hot water couldnt get shower to go out complained twice. Got hot water hours later then No shower gel by this point we had gave up. Asked for some ice told no at bar . Went to reception got shannon who got me bucket with ice and apologised. tbh Shannon only one in hotel with any customer service skills very efficient well mannered girl. Usually use premier inn honestly wasnt worth the money

10

Malcolm

11 May 2024

·

Stayed 1 night

The staff without exceptions very friendly the staff on reception Nikki, Arleta, & Jill brilliant 😀

6

Ron

29 Oct 2025

·

Stayed 2 nights

Location good, reception staff friendly & efficient. Reception & bar areas in good condition but as soon as you venture away from these areas the building is tired inside & out and in need of upgrading. Young bar staff need more training as I was tried to be charged different price for same drinks on two occasions.

10

Wilma

26 Nov 2024

·

Stayed 1 night

I booked a room here after my flight was cancelled. The 2 girls on reception when we arrived on 23/11 were absolutely lovely and couldn't do enough for us. They really went all out to make sure their guests were comfortable and had everything they needed. Even popped up to the room to let us know they had booked our early morning taxi back to Edinburgh airport.

8

Frank

31 Aug 2025

·

Stayed 1 night

Staff were really friendly and helpful. Just stayed one night but will be back again.

10

Stanley

14 Sept 2025

·

Stayed 1 night

Staff members very good made welcome from start , parking good restaurant staff very nice and friendly people

10

Stuart

16 Feb 2025

·

Stayed 1 night

Lady at front desk very friendly and helpful to us. Got ironong board and iron no bother. Got free pint for joining hotel app. Lovely roaring fire going in. All downstairs and easy to navigate. Rooms basic but big and good prices. We slept really well.

2

Ajay

3 May 2025

·

Stayed 1 night

Check in process was very bad! I asked for extra 1hr for check out as I have a Teams meeting to attend but got declined. Very Bad service

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AI-generated summary based on recent guest reviews

Location

Convenient for the Livingston shopping centres and motorway access to Edinburgh and Glasgow; reaching the airport is straightforward by car. Public transport and the business-park setting mean it suits drivers more than those seeking a central base.

Related guest reviews

10

Mohamed

7 Sept 2024

·

Stayed 1 night

Close to shopping venues and not too far off the motorway.

10

Peter

23 Aug 2023

·

Stayed 4 nights

Check in was easy & lobby was spacious and comfortable. Rooms and bathrooms are slightly larger than many accommodations and appear to have been renovated within the not too distant past. There is a shopping center with a large superstore (groceries, clothing and more) plus designer outlets within a ten minute walk. There is lots of free parking for guests. We had one meal in the on site restaurant with a menu that has something for almost everyone and they provide breakfast for a price to guests which we did not partake because we were out and on the go every day. I think the strongest point of Mercure is the staff - they were all friendly and helpful and willing to go that extra little bit to help their guests. There are two rail corridors between Edinburgh and Glasgow which go right through Livingston so lots of opportunities for exploring the larger cities without having to drive. Both trains will require a car or taxi to the station. All in all a good place to settle for a while.

6

Kirstie

28 Sept 2025

·

Stayed 1 night

Just a short walk from the local shopping centres. Free parking at hotel Room tired looking with threadbare carpets. Only one bedside table. On the plus the bed was comfortable, bath & shower were fine and we had a delicious help yourself breakfast.

8

Antonella

3 Jan 2025

·

Stayed 4 nights

Nice place, close to Livingston Shopping Centre, and a good size car park.

10

Matthew

21 Apr 2025

·

Stayed 2 nights

Great priced hotel for a great location. Close to shopping center and transport links

10

Maryam

12 Jul 2025

·

Stayed 3 nights

Value for money, easy check in and out. Nice clean spacious rooms. Close to the shopping centre, and perfectly situated near to sightseeing areas.

8

Michael

11 Sept 2025

·

Stayed 1 night

I have stayed here before. Very convenient for either Glasgow or Edinburgh. Easy and secure parking. Friendly reception staff. Large room with bath tub. Restaurant for breakfast and dinner. Will stay again.

10

Stephen

31 Aug 2025

·

Stayed 1 night

Will definitely use again! 15 minutes from Edinburgh Airport

6

James

3 Oct 2025

·

Stayed 1 night

Tired hotel useful for shopping centre and restaurants

10

Newal Wang Dorjee

27 Feb 2025

·

Stayed 1 night

The Hotel is located in a business park. It has easy access to the shops( Designer Outlet, Asda and restaurant). The check in process was easy and the receptionist was friendly and helpful. The hotel has a bar, and a restaurant. Even though, I didn't use the facility, it was busy with hotel guests. The rooms in the hotel was good and spacious. This is not a hotel in not in the city central but reasonably priced and not to miss it. I will recommend the hotel , driving to Stirling castle and Edinburgh is workable from the hotel.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often rated good to excellent. Dinner, bar drinks, and service are inconsistent, with some finding limited choice, slow service, or poor value.

Related guest reviews

4

Craig

26 Feb 2025

·

Stayed 1 night

1. Arrived at 21:35 and checked in, was told food orders in restaurant closes in 5 mins so I immediately dropped bags and was at the restaurant to be told it was closed. I challenged this and was then able to order. 2. £17 for that burger and chips was not worth the money or wait. 9 chips and what was an average burger meat, ok sauce but minimal salad and cheese made it not worth the money. 3. Whilst still chewing the last bite, was asked to settle up teh bill as they wanted to close up the till, although i was sat in the bar and was told it was 24 hour. Felt like I had to leave. 4. The hotel is grotty and walking to the rooms shows the corridors are poorly maintained, every door has marks all over them. 5. Dirty toilet 6. Dirty leaky Iron (that had to be requested) 7. Asked if they had a take away cup for a coffee in the morning, quite basic for most hotels I visit, but this is not something they had or did. Not saying there are not worse hotels than this, but those hotels would not charge anywhere near what I paid per night.

6

Kirstie

28 Sept 2025

·

Stayed 1 night

Just a short walk from the local shopping centres. Free parking at hotel Room tired looking with threadbare carpets. Only one bedside table. On the plus the bed was comfortable, bath & shower were fine and we had a delicious help yourself breakfast.

2

Paul

30 Oct 2025

·

Stayed 2 nights

Room ok , restaurant at evening a shambles , food late staff didn’t know what they had to do , my food was late both nights when even I was one of the first at restaurant on second night

8

Joanna

29 Jun 2023

·

Stayed 1 night

The breakfast was excellent and the staff very nice but we were very disappointed with the menu for dinner/supper

4

Miss

17 Aug 2025

·

Stayed 1 night

Food average Drinks terrible - was srrved the worst aperol spritz ever. Ratio of liquids wrong, flat soda and flat prosecco. Barman said it was correct first time I complained thrn in the end I just couldn't drink it so went to the bar again and barman had to get the manager. Quite a lot of fuss just to get a crap dtink replaced. Staff were pleasant This place is way overpriced at nearly £140 a night and a wine at £12.50 Not even city centre. Rooms were so dated and pretty scruffy. Curtajns discoloured and woodwork and walls stained and damaged. Walls are wafer thin too. Wouldn't stay again.

8

Stewart

14 Jul 2024

·

Stayed 3 nights

Good mid-level hotel handily placed for my n eeds working at the nearby Dalmahoy Golf club for a couple of days. the hotel is I suspect due a refurb but whilst a little 'faded' the staff are exc ellent and the cleanliness of the rooms was very good. I eat only at breakfast but this was very good and excellent value at £12. The reception staff were especially helpful and gave me advice about how to best access the stores at the huge retail complex over the road.

8

Sarah

10 Dec 2023

·

Stayed 1 night

The hotel is very nice and comfortable the food is not great

8

Simon

3 Jun 2024

·

Stayed 1 night

I have stayed here several times, and each time I tell myself to eat elsewhere, but do I listen? No. Take my advice, the rooms are great and really comfortable, but the restaurant is shocking. Really slow service, really poor menu selection and no atmosphere at all.

10

Joan

27 Oct 2024

·

Stayed 2 nights

This is our 2nd visit as it’s a lovely hotel. The staff throughout the whole hotel are amazing. They are all so friendly and helpful. Last time was an overnight stay, this time was for the weekend so we ate in the hotel. Breakfast is fabulous - a great choice of food. Had 1 dinner and the food was great and service quick. Thoroughly recommended!!

10

Alice

7 Mar 2025

·

Stayed 2 nights

Lovely staff Clean room Breakfast choice excellent

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $83	2 $83	3 $94	4 $89	5 $78	6 $78	7 $118
8 $78	9 $78	10 $89	11 $88	12 $78	13 $78	14 $78
15 $78	16 $78	17 $74	18 $89	19 $78	20 $78	21 $130
22 $78	23 $78	24 $89	25 $89	26 $77	27 $117	28 $132
29 $78	30 $78

Mercure Livingston Hotel

Prices for Mercure Livingston Hotel

Monthly average prices

About this property

Location

Room options

Privilege, Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Room, 2 Twin Beds

Family Room (Classic)

Guest reviews of Mercure Livingston Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Mercure Livingston Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $148	21 $135	22 $111	23 $131	24 $137
25 $83	26 $138	27 $124	28 $125	29 $104	30 $110	31 $114