Link Hotel

The corridor carpets are in a disgusting state (a large number of stains had been cleaned leaving light patches. We were unable to get the subtitles (Captions) on the TV - this is important to us as we are both Deaf. There was no lift - think about elderly people

I liked the small but perfectly formed gym. The room was comfortable and perfect for the one night stay

Easy parking and convenient for university. Friendly staff.

The Link hotel is convenient with easy parking. It is clean, comfortable and welcoming. The staff are efficient and friendly. It is also good value for money.

Rooms were very spacious and well equipped. Nice and easy check in and very friendly staff on reception. Food in the restaurant was delicious and the bar area was a nice addition. Even though it appears to be a budget hotel the personal touches throughout my stay were really appreciated. This was far better than the chain hotels in the area.

Great hotel I stay at frequently. Exactly what you want and food in hotel is great too. Can get busy but go later and no ques.

Great welcome on arrival, clean rooms, super comfortable bed. Tasty food in restaurant, good selection on menu. Plentiful freshly cooked breakast, safe free car parking.

Good hotel for a one night stay. A little worn out in hallways and no lift but rooms comfortable and staff lovely. Good breakfast and all a good price. Across the road from the university so ideal for staying for events or other at the uni. Not far from M1 and easy to find

Stayed here many times. Loads of parking and staff are fantastic. Hotel could benefit from some modernization. New carpets especially. Walk down the corridors and numerous stains does put you off a bit.

Stayed overnight prior to a university visit, very clean /tidy, bed slightly harder than normal, but not overly hard. Good facilities overall including a small Gym.

Decent sized room and bed and bathroom was clean. Room carpet let it down with some horrible stains on it and floor boards were creaky throughout the hotel. We have a yearly family get together nearby so location was good and we will likely return next year if prices are competitive. Air conditioning was good in the room and made a big difference.

It's the third time I have stayed there since 2022, and some parts are starting to look tired, like the carpets in the corridors. There was a bracket on my bathroom door for a hanging hook but the hook was missing, as was some of the grout on the floor tiles. No complaints about the cleanliness, food prices or overall experience, it just could have been slightly better.

Really nice hotel. On the outskirts of loughborough but still only £10 into the centre. Big bed, very comfy. Breakfast was good. Rooms spotlessly clean and general condition of the hotel is good.

Obvious damp issue in the room but as I was in a hurry I had to drop my stuff and get out to meet people. I didn’t have time to walk back down to reception to highlight the issue and see if there was another room. When I returned later that evening the damp smell was till prevalent but this was late evening. I settled down for bed and tried to get to sleep which was difficult due to the smell. I found discarded food wrappers below the bedside table which was disappointing. I did mentioned the damp smell at check and I believed it to be the carpet but the receptionist seemed not overly concerned and said she’d pass my comments onto the manager and they would be in touch. I’ve not heard anything since.

On entering the room smelt very musty. The room was noisy, noise from room/cupboard/plant room next door throughout the night. Had to switch off air-conditioning as it was too noisy, then it clicked all night, which was even worse. Overall room was not very clean, bed not made very well, hole in the bedding and what looked like sick on an apparently clean towel. Very disappointing and would not stay here again.

Essentially needs a up date, room carpet a shampoo! Never again.

Staff are always spot on here.. always friendly, just cannot fault them. Hotel could do with a bit of a renovation, stained carpets but overall cleanliness is good. Good size rooms for the money.

Hotel is a bit run down so could do with some funds to improve thrown it’s way.. it is clean tho so don’t let that put you off. Staff are awesome.. nothing is too much for them. Always polite and happy to help. Bed on this occasion was like a stone.. usually ok.. pillows too were all thick and hard. Some may like this so each to their own.

The bathroom was not clean, hair and half used shampoo bottle left on the floor…..looked like it had been ‘cleaned’ in a rush. Lighting in the room was dull and the carpet was stained. Staff all seemed to be in a rush and treated us in a very robotic fashion. I would not choose a Link hotel again to be honest

Staff very friendly but corridors and rooms upstairs could do with an upgrade. Carpet badly stained in corridors and extractor fan in bathroom was filthy. Had a poor nights sleep due to the air con switching itself on after midnight, hard to work the controls so room freezing and kept awake by the noise until managed to turn it off. Bit far from main town, definitely not walking distance so lots of Ubers needed, prob wouldn’t stay again

Decent sized room and bed and bathroom was clean. Room carpet let it down with some horrible stains on it and floor boards were creaky throughout the hotel. We have a yearly family get together nearby so location was good and we will likely return next year if prices are competitive. Air conditioning was good in the room and made a big difference.

I was in room 101 which is by the door that the rest of the guests have to come past - so decided to only stay 1 night and head home early from business trip.

Excellent for a few nights stay, lack of storage for clothes.

beds were so uncomfortable

Great sized room with lots of space and a good size bathroom. This is a good 3 star hotel with a good breakfast.

Staff were amazing - so helpful on Reception. Upgraded us as it was my birthday. Cleaning staff asked if there was a problem with the room as we had switched rooms - shows they care. Clean and comfortable. Room was a little cold and couldn’t get the heating/ AC unit to warm the room but to be fair, I didn’t ask for assistance as it was late.

The hotel location is great for the town centre, university and access to the motorway. Our room was ok, they are not very sound proof, especially if you are on the ground floor, every footstep can be heard from the floor above. Check out time is quite early when compared to other hotels and whilst a late check out is available for a set fee, they cannot guarantee how much longer you can have the room for.

This hotel is very convenient for visiting the University. The room we stayed in was spacious, clean and well presented. However, it would have benefitted from some modern touches e.g. Bedside USB and power sockets, magnifying mirror in the bathroom. We will definitely stay there again.

Worst night's sleep ever. Bed hard, pillows hard one not enough, two too many. WiFi poor, kept dropping connection.

Fast efficient friendly check in. First impressions were good. Room spacious and clean- thank you Joanna. Comfortable bed excellent shower. Would happily stay at this hotel again.

The hotel was fine. However, I was really disappointed that I was charged twice for my room. Reception stated that it was a system error and I would receive a refund within 3 to 5 working days. I don’t feel that this is acceptable. I should have been refunded immediately.

What makes the Link Hotel so special: All of the staff are great people without exception and this includes maintenance and cleaning staff. Really, they are helpful, friendly and responsive to any issues you may have. Here is a case of 5 star staff in a 3 star hotel. Special mention to Harry, Emily, Denise, Monique, Romana, Steph. Joanna on cleaning and Mark + Ashley on maintenance. Oh, and yes, the rooms are clean and even though the bathroom extractor fan didn’t work in our room, everything else was great. One of the Best breakfast buffets we’ve encountered anywhere. Would I stay here again? Without a doubt.

Good parking. Good location. Nice room and good shower. Food way below average. Service poor. No staff at reception or bar or restaurant for a while. People waiting for attention and staff chatting but oblivious to duties. No apparent supervision. Check out early morning had no interaction and staff had no interest. Its all in the detail...

We arrived early and the hotel accomodated us with early chsck it which was great. Yhr stsff as always wete very friendly and accommodating. The rooms are clean and quiet snd we enjoyed our one night stay. The price is very good as well. We had breakfast and the self service food was fresh and couldn't fault a thing. We will definatly stay again in the next vusit over to the area

Generally very good and happy with stay Room 222 wouldn’t heat up and was very cold. Air conditioning unit only supplied cold air even on higher setting Was going to have evening meal in the hotel. I stood waiting to be seated when a member of staff came out, saw me there and turned around without acknowledging me heading back into the kitchen. Therefore I walked away and went to the Harvester next door where I was greeted straight away and served quickly. An acknowledgment that I was standing there was all it took to stop me walking away

I stayed at this hotel for two nights. The reception staff were friendly and welcoming, and the first night was wonderfully peaceful—I was able to work comfortably from my room and enjoyed a restful evening. However, the second night was quite a contrast. A large group of teenage girls, presumably from a school trip, arrived by coach and turned the corridors into what felt like a school playground. The noise—running, shouting, laughing—created a rather chaotic atmosphere more akin to a lively youth hostel than a hotel. I tolerated it until around 10pm, when I finally contacted reception. To their credit, the staff handled the situation swiftly and professionally. They raised the issue with the group's supervisors, and things settled down soon after. I really appreciated their responsiveness. On the plus side, the free parking and reliable Wi-Fi were welcome conveniences.

Staff are always spot on here.. always friendly, just cannot fault them. Hotel could do with a bit of a renovation, stained carpets but overall cleanliness is good. Good size rooms for the money.

Checked in and was told where my room was located. On entering the room it was like I had walked into a freezer. The air conditioner/heater was broken. Returned to reception and asked for either a heater or another room. It was 4degrees outside and -4 in the room. The woman at the desk advised there are no other rooms available but will play heater roulette to find one. This she placed in my room saying when she picked it up it was very hot so should suffice. After changing the plug socket 3 times, I came to the conclusion that the heater obviously was not working as it remained cold. By this point I’m laying on the bed, with coat and duvet. Called reception and a lovely man called Andy said he will find me a room immediately with heat. Within 10 minutes he was knocking the door and I moved from room 133 to 122. The heat was a god send. Nice and toasty. My score reflects the lies told by the 1st woman that booked me in. the fact they knew the heaters in the rooms were not working, the lack of maintenance, I was told it’s too expensive to repair the heating, cleanliness, (there’s mould in the bathroom) and poor attention to make their guests comfortable. The food was mediocre to say the least with very little choice. Whilst it’s a budget hotel they can do so much better with the surroundings they are in and what appears to be not too old a building. They don’t even have sockets that accommodate chargers in this day and age (minor but important point).

Great, friendly service. Clean and comfortable. Plenty of parking and close to the University. Good breakfast. TV not working, offered to move rooms, declined and had a free glass of wine instead! Some information in the room might be useful, but otherwise all good.

Stayed here many times. Loads of parking and staff are fantastic. Hotel could benefit from some modernization. New carpets especially. Walk down the corridors and numerous stains does put you off a bit.

Good , no frills accommodation, and handy if you’re visiting Loughborough Uni as within walking distance. Rooms were a bit dated but clean with good bed and shower. It’s out of town but free parking is a plus. Excellent value for a short stay. Would stay again.

Great value for a night before flying from east midlands

Just a good option for our needs visiting the Uni a few minutes walk away.

Nice reasonable hotel we always use when in Loughborough. Very convenient for the university, M1or stop off en route north. The ladies at reception and in the bar are lovely. Very friendly and helpful. Our room was large, quiet and very comfortable. Some of the communal areas, ie corridors are a little tired, but this is still a good, value for money hotel.

Easy to get to -only 12 minutes from airport - would stay there again

Loughborough university campus is within walking distance.

Easy parking and convenient for university. Friendly staff.

Lovely Hotel. Perfect location for Uni visits and stayovers when visiting children at Uni.

It’s a basic but clean and comfortable hotel - pleasantly surprised! It’s a bit of a trek into town though £15 in a taxi each way 😳

Receptionist when I checked in was extremely pleasant. Room was nice. Hotel is extremely close to Loughborough university which was the reason for the stay.

What makes the Link Hotel so special: All of the staff are great people without exception and this includes maintenance and cleaning staff. Really, they are helpful, friendly and responsive to any issues you may have. Here is a case of 5 star staff in a 3 star hotel. Special mention to Harry, Emily, Denise, Monique, Romana, Steph. Joanna on cleaning and Mark + Ashley on maintenance. Oh, and yes, the rooms are clean and even though the bathroom extractor fan didn’t work in our room, everything else was great. One of the Best breakfast buffets we’ve encountered anywhere. Would I stay here again? Without a doubt.

All staff very helpful and pleasant, room clean and roomy, food was excellent

Very good value for money . Dining area very good prices good . Enjoyed our evening meal. Good choices . Staff very nice indeed The room is large , clean comfortable ... and quiet . Slept like a log .

Business trip for 2 nights. Room comfortable and good bathroom. Food below average at dinner and hot breakfast buffet anything but. Service inconsistant. Not particularly friendly. Staff congrigate and talk loudly. Good location and parking. Needs guidance.

Good location and parking. Nice room and bathroom. Friendly staff which was a nice change. Good breakfast buffet though not very warm.

Great hotel I stay at frequently. Exactly what you want and food in hotel is great too. Can get busy but go later and no ques.

Great welcome on arrival, clean rooms, super comfortable bed. Tasty food in restaurant, good selection on menu. Plentiful freshly cooked breakast, safe free car parking.

Lovely reception/ lobby area welcoming you. All the staff were very friendly. Rooms nicely furnished and bed was comfy. great food options and tasted good.

Comfortable bed had great sleep, price cheap n near Loughborough univ. Breakfast is okay one things missed of yogurt different flavour n price £12 just £10 my view but premier inn better breakfast n price two different price

Good location and good parking. Nice room and bathroom. With a few exceptions the staff were unfriendly and grumpy. Food well below average. Hot breakfast buffet barely warm.