Is parking available at the property?

Parking is available on-site, but it is limited. Self-parking incurs a fee of CHF 23 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered for a fee of approximately CHF 35 per person. Serving hours are from 6:30 AM to 10:00 AM on weekdays and from 7:00 AM to 11:00 AM on weekends.

Does the property allow pets?

Pets are allowed at the property, with a maximum fee of CHF 30 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee of CHF 50, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details on room accessibility are not provided.

How is the property located in relation to key landmarks?

The hotel is located in Paradiso, near the airport and within a 15-minute walk of LAC Lugano Arte e Cultura and Via Nassa. It is approximately 1.3 miles from Palazzo dei Congressi and 1.4 miles from Lungolago.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available. The pool is open from May 24 to September 30, with operational hours from 8:00 AM to 8:00 PM.

What are the policies regarding children staying at the property?

Children 16 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Novotel Lugano Paradiso - Immaculate Rooms in Switzerland

Average nightly price at Novotel Lugano Paradiso by month, last 12 months (USD)
Month	Average price
January	$259
February	$259
March	$271
April	$305
May	$342
June	$351
July	$361
August	$326
September	$366
October	$304
November	$272
December	$271

What guests think

At Novotel Lugano Paradiso, travellers point to clean, comfortable accommodation in a convenient spot near the lake and within walking distance of central sights, making it a practical base for short stays, families, and day trips.

Rooms are often described as modern, spacious, and quiet, though a few guests note aging furnishings or minor maintenance issues. Breakfast earns frequent praise for quality and variety, yet some report limited day-to-day change, slow refills, a required time slot, or messaging that feels off-putting. Service is widely commended as friendly and helpful, but several reviews cite lapses such as rudeness, inflexibility, or small operational hiccups like bar billing and checkout policies. Extras like the pool and nearby paid parking add convenience, pointing to solid amenities with a few caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The pool is appreciated, especially by families, and paid parking is available either at the hotel or in a nearby garage. Not many other facilities are repeatedly mentioned in reviews.

Related guest reviews

8

Christina

Jul 24, 2025

·

Stayed 1 night

We were looking for a hotel on our way home (to Germany) with a pool for the kids and an electric charging station. Pool was great, drinks expensive (probably regular Swiss prices) but delicious and breakfast huge variety. Parking garage with electric charging was next door, but we had to pay the parking garage price and the charging, since it doesn’t belong to the hotel. Overall a nice stay for one night.

10

Katherine

Oct 5, 2025

·

Stayed 3 nights

I got sick while in Lugano and spent a couple full days in my room. I was so grateful to be at this hotel. The staff were incredibly nice and helpful and the room and beds very comfortable. The pool kept the kids busy. Once I felt better I appreciated the location. It’s right near the lake and an easy walk to the center.

10

Kvarvaressos

Jun 4, 2025

·

Stayed 1 night

Patvof a road trip everything was clean efficient ans smooth breakfast was good too easy car parking

8

Roberto

Jul 25, 2022

·

Stayed 2 nights

Very nice hotel, clean, with parking and amenities. Well-located, right next to the train that climbs to the top of the mountain. Good options for breakfast, the only complaint is you have to reserve your time slot for breakfast, otherwise, they don't give you a table unless is outside. Staff, some are nice but others are very rude like an old lady at the front desk who complains to every guest checking in on the hotel with an Expedia reservation. She asked why we book through Expedia instead of booking directly to the hotel. They ask you to pay the full amount on the moment you check in. If you need any kind of accommodation they just said that they can't do anything since you book with Expedia. If it hadn't been for Expedia we wouldn't have stayed at that hotel. If it bothers them so much, don't use it to advertise.

6

Jean Francois

Jan 2, 2026

·

Stayed 2 nights

Séjour correct dans l’ensemble, mais une réelle déception au petit-déjeuner et une chambre vieillissante Lorsque l’on paie plus de 350 CHF la nuit plus 23 CHF pour la voiture , on s’attend légitimement à une expérience cohérente avec le standing annoncé. Or, découvrir sur la table du petit-déjeuner une pancarte moralisatrice du type « Feed your body, not the trash can. Take what you want to eat, eat all you take. » donne une impression très maladroite, presque culpabilisante pour le client. La lutte contre le gaspillage est un sujet sérieux, mais elle mérite d’être abordée avec élégance et cohérence. D’autant plus que l’état du mobilier — chaises visiblement usées et fatiguées — ne correspond pas au niveau de prix pratiqué. Avant de faire la leçon aux clients, il serait préférable de soigner l’état des installations et l’expérience globale. Le message passerait sans doute mieux. Enfin, il est important de préciser que dans ce bâtiment, les hôtels Ibis Budget, Ibis et Novotel partagent désormais la même réception et la même salle de petit-déjeuner. Tous les clients se retrouvent donc dans un espace commun, indépendamment de la catégorie de l’hôtel réservé. Cette organisation pose clairement question au regard du tarif élevé pratiqué par le Novotel.

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $271	5 $287	6 $290	7 $287
8 $280	9 $286	10 $275	11 $275	12 $279	13 $275	14 $278
15 $290	16 $302	17 $299	18 $274	19 $270	20 $279	21 $275
22 $262	23 $295	24 $274	25 $260	26 $264	27 $252	28 $269
29 $265	30 $295

Su	Mo	Tu	We	Th	Fr	Sa
		1 $278	2	3	4 $288	5 $294
6 $261	7 $268	8 $260	9 $265	10 $265	11 $264	12 $269
13 $255	14 $275	15 $269	16 $269	17 $269	18 $264	19 $264
20 $250	21 $265	22 $248	23 $280	24 $285	25 $291	26 $297
27 $274	28 $285	29 $283	30 $312	31 $391

Prices for Novotel Lugano Paradiso

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Superior Twin Room, 2 Twin Beds

Superior Room, 1 Double Bed

Superior Room, 1 Queen Bed, Accessible

Executive Room, 1 Double Bed with Sofa Bed

Room (Two Connected Rooms, Queen Bed & Sofa)

Superior Room, 1 Double Bed with Sofa Bed

Guest reviews of Novotel Lugano Paradiso

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Lugano Paradiso

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