Bigatt Hotel & Restaurant

If anyone in your party has mobility limitations, this otherwise wonderful place may not be for you. We had stayed here before and all went well. However, this time they had assigned us rooms that required climbing a full set of stairs - not a possibility for one person in our party. Apparently, their elevators do not reach many of the rooms. We were able to switch one room to a more accessible one, but incredibly the doorway to access it was open in one direction only during the hours the restaurant is in operation. As the manager explained it: so that restaurant patrons are spared the view of folks accessing their room. An alternate access exists, but it again comes with stairs or is not available when the conference room is in use. A clear warning about limited accessibility would be helpful at time of booking. According to the manager, had we called ahead, better arrangements could have been made but we did not know this was necessary.

Upscale ambiance, beautiful renovation of a historic mansion. Be aware that less expensive rooms have much less desirable views and your overall experience may well be impacted by this.

A recently renovated property that feels like you're staying at vineyard, yet is only a few minutes drive from Lugano center.

Spotless room, quiet, relaxing atmosphere, pet friendly, welcoming, and so much care goes into the food and experience. Simply breathtaking views. Beds were very comfortable!

The staff was outstanding and the room was very clean. The location is private but with access to get down the hill by bus. The place itself is just gorgeous