Is parking available at the property?

Yes, parking is available on-site and is free of charge. However, parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 12:30 PM for a fee, which ranges from approximately MXN 400 to 500 per person.

Does the property allow pets?

Yes, the property allows pets in specific rooms only, with a pet fee of MXN 1200 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of MXN 1850 per vehicle (one-way, maximum occupancy 4). Guests can arrange the transfer by contacting the property in advance.

What accessibility features does the property offer for guests with disabilities?

The property features wheelchair-accessible facilities, including limited access to elevators and step-free entrances. However, specific details regarding pool access features are not provided.

Where is the property located in relation to key landmarks?

The property is centrally located in Mérida, within a 5-minute walk of Yucatan International Convention Center and Paseo de Montejo. It is 0.8 mi (1.3 km) from La Plancha Park and 1.6 mi (2.6 km) from Mérida Cathedral.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool. It is operational seasonally, and specific operational hours are not provided.

What are the policies for guests staying with children?

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property allows guests to request cribs and rollaway/extra beds, but these are subject to availability and may incur additional charges. Guests must contact the property in advance to reserve them.

Hyatt Regency Merida - Comfortable Stay in Mérida

Average nightly price at Hyatt Regency Merida by month, last 12 months (USD)
Month	Average price
January	US$139
February	US$148
March	US$124
April	US$124
May	US$130
June	US$112
July	US$109
August	US$108
September	US$119
October	US$131
November	US$166
December	US$119

What guests think

At Hyatt Regency Merida Hotel, travelers frequently praise the central, walkable location near Paseo Montejo and the consistently friendly staff, while opinions on room condition and overall upkeep vary noticeably across stays.

Many reviews highlight clean, comfortable beds and enjoyable breakfast options, with several guests also complimenting the Italian restaurant. Drawbacks raised repeatedly include dated decor, loud or hard‑to‑control air conditioning, thin walls and door slams, occasional elevator or plumbing issues, and humidity or musty odors. Facilities feedback is mixed too: pool and gym can feel limited or under‑staffed, parking access via stairs is inconvenient, and service consistency varies; several guests in early 2025 reported strike‑related disruptions. Expect a convenient base with warm service, but variable room condition and noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities show mixed feedback: the pool is pleasant but often described as small/shady and occasionally not well kept, while the gym is dated and limited. Parking access via stairs and understaffed pool bar/service were also noted.

Related guest reviews

8

Teresa

2 Jan 2023

·

Stayed 1 night

Overall nice. Went to pool area, not enough chairs for guest. Bar area needed tidying up. Only one bar tender. Difficult to get food/drinks. Too many guest ratio to 1 bartender. Not enough chairs. Bar stools sank too much. Hotel was nice, but something intangible was missing. We had a nice time new years eve party. Staff was nice enough. Maybe not enough staff to handle guest. Waiting maybe just seemed off.

4

Josie

20 Jul 2025

·

Stayed 3 nights

Very disappointed- not the normal Hyatt standards. Arrival and check in was not welcoming. Club Lounge not up to normal standard of others. 6-8pm was the only time there was some service. Often no tea/ coffee/milk available. Snacks scarce out of the ‘cocktail hour’. When we arrived we were told we should come back at 6, it was 5.45pm. We only wanted some water! The guy on the last night of our stay ( Friday) helping in the club lounge was superb- and thoughtful but he stood out. The poor area was sad, sparsely furnish. Often needed to ask for towels, rubbish and dead plants in flower beds.The pool on Friday was cloudy and had paper napkins and other debris in it.Dirty towels left around but staff not busy and often sat at the bar on phones. I could go on. It will put me off booking a Hyatt. For the same price, we definitely should have stayer somewhere else in wonderful Merida. I felt so let down. I did raise my concerns via the Hyatt app ( they said they would tell the hotel but nothing they could do), I also DM’d via Instagram and found a card and some chocolates in my room but honestly they were also really unpleasant- curry powder flavoured ‘truffle’?!?! It did not make us feel any better.

8

Gregory

26 Sept 2025

·

Stayed 2 nights

Use the valet for your luggage unless you want to carry your bags up and down at least four normal flights of stairs on the way to the elevators. The food in the restaurant was rather bland. The breakfast is pricey at 500 pesos per person. Otherwise, the hotel is great, well-located, and staff is helpful. The standard room is a bit cramped.

10

Shari

9 Jun 2025

·

Stayed 3 nights

This hotel was a great location near the main pedestrian street...but some distance 915-20 minutes to center by foot. It's a lovely, clean modern hotel, with a rooftop pool and bar. They could use a bit more shade around the pool area, though. Would be good to add some umbrellas there. Merida is really hot!! it was 101 degrees F every day we were there.

10

Gloria hilda

21 Feb 2024

·

Stayed 4 nights

Access to the parking lot is only via stairs.

8

MIHAELA RUXANDRA

17 Mar 2024

·

Stayed 4 nights

Para ser un Hyatt se les olvidó completamente que el gym es importante para muchos. Da pena ese gimnasio !! Un espacio muy pequeño y pobremente equipado.

Su	Mo	Tu	We	Th	Fr	Sa
1 $126	2 $126	3 $126	4 $119	5 $530	6 $563	7 $231
8	9 $353	10 $487	11 $328	12 $464	13	14
15 $119	16 $119	17 $119	18 $119	19 $181	20 $735	21 $676
22 $357	23	24 $157	25 $129	26 $621	27	28 $119
29 $119	30 $119

Su	Mo	Tu	We	Th	Fr	Sa
		1 $119	2 $119	3 $119	4 $241	5 $195
6 $129	7 $119	8 $119	9 $119	10 $119	11 $119	12 $119
13 $119	14 $119	15 $119	16 $119	17 $119	18 $119	19 $119
20 $119	21 $119	22 $119	23 $141	24 $141	25 $141	26 $141
27 $141	28 $141	29 $141	30 $141	31 $141

Prices for Hyatt Regency Merida

Monthly average prices

About this property

Location

Room options

Guest Room, Double Room

Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 2 Double Beds

Room, 1 King Bed (High Floor)

Suite, 1 King Bed (Regency)

Room, 2 Double Beds (High Floor)

Guest reviews of Hyatt Regency Merida

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Regency Merida

Prices for upcoming dates