Name: CHN Hotel Monterrey Centro, Trademark Collection by Wyndham
Address: Avenida Pino Suarez Sur 1001, Monterrey, Nuevo León, Mexico, Monterrey, Nuevo León, Mexico
Rating: 7.23

Guest reviews

7.2

Good

Based on 2,644 verified reviews

Who stays here?

Business

36%

Couple

17%

Family

34%

Group

7%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At CHN Hotel Monterrey Centro, Trademark Collection by Wyndham, guests consistently praise the central location and courteous staff, while feedback often cites aging facilities, inconsistent cleanliness, and maintenance troubles like weak air conditioning, slow elevators, and patchy Wi‑Fi.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Monica

31 Mar 2026

·

Stayed 2 nights

The room was interesting, they gave us dirty sheets and some of the furniture had stains. Curtains were burned and bathroom door was damaged due to the humidity or water damage Very unhappy about our stay. Only good thing was the staff, they were very nice.

10

evelyn

20 Mar 2026

·

Stayed 1 night

Good

10

Priscilla

17 Mar 2026

·

Stayed 1 night

Excelente hotel

10

JOEL

13 Jan 2026

·

Stayed 1 night

The price was good and the staff are very friendly from front desk to restaurant and security , first time I meet so much friendly people in one place, keep up the good work.

10

JOEL

12 Jan 2026

·

Stayed 1 night

I was surprised how good the service was and it’s not a new hotel but for the price and service it is great, The staff all are very friendly.

Avenida Pino Suarez Sur 1001, Monterrey, Nuevo León, Mexico

Location

In the heart of Monterrey, CHN Hotel Monterrey Centro, Trademark by Wyndham is within a 5-minute drive of Auditorium Pabellón M and Convex Exposition Center. This hotel is 1.1 mi (1.8 km) from Macroplaza and 2.6 mi (4.2 km) from Monterrey Institute of Technology.

Escenario GNP Seguros(0.2 Miles)

Auditorium Pabellón M(0.3 Miles)

Basilica Parroquia La Purisima(0.4 Miles)

Plaza Mexico(0.5 Miles)

Museo Metropolitano de la Ciudad de Monterrey(0.6 Miles)

Monterrey Metropolitan Museum(0.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 18:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, the hotel offers free self-parking on-site. However, parking is limited.

A buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately MXN 300 for adults and MXN 150 for children. Children aged 12 and younger eat free breakfast.

Yes, the hotel allows pets in specific rooms only, with a pet fee of MXN 400.20 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM to 6:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

The hotel is centrally located in Monterrey, within a 5-minute drive of Auditorium Pabellón M and Convex Exposition Center. It is 1.1 miles from Macroplaza and 2.6 miles from Monterrey Institute of Technology.

Yes, the hotel features both indoor and outdoor pools, including a heated outdoor pool. The operational hours and seasonal availability are not specified.

Children aged 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

CHN Hotel Monterrey Centro, Trademark Collection by Wyndham

Amenities

Property description

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Guest reviews