Is parking available at the hotel?

Self parking is available on-site for a fee of MXN 140 per stay, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A cooked-to-order breakfast is available daily from 7 AM to 11 AM for a fee of approximately MXN 340 for adults and MXN 260 for children.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of MXN 500.00 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel features elevators, step-free entrances, and wheelchair-accessible facilities in public areas and rooms. Accessible parking is also available.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Monterrey, just a 4-minute walk from Escenario GNP Seguros and 8 minutes from Macroplaza. It is approximately 2.5 miles from Monterrey Institute of Technology and 2.7 miles from Fundidora Park.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. Operational hours and seasonal availability may apply.

What are the policies for guests staying with children?

Children 12 years old and younger can stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel offers cribs and rollaway beds, subject to availability. Advance request or confirmation may be required, and additional charges may apply.

Sheraton Ambassador Monterrey Hotel

Average nightly price at SHERATON AMBASSADOR by month, last 12 months (USD)
Month	Average price
January	US$74
February	US$76
March	US$96
April	US$81
May	US$84
June	US$126
July	US$71
August	US$95
September	US$89
October	US$71
November	US$73
December	US$71

What guests think

At Wyndham Monterrey Ambassador Centro, guests like the large rooms and generally friendly staff, but many describe dated interiors with worn carpets and odors, inconsistent cleanliness, and maintenance issues such as weak air conditioning and broken fixtures.

The downtown location is convenient for walking to shops and restaurants. A recurring complaint is that only one elevator operates, causing long waits, and parking carries an extra charge. Food quality is mixed: some praise breakfast, while others report cold or limited options and uneven service. Best for travelers who value cost over updated finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevators are frequently out of service, causing long waits. Parking is on-site but charged, some listed amenities (pool/spa) are unavailable, and a few guests appreciated on-site EV chargers.

Related guest reviews

6

Ralph

13 May 2025

·

Stayed 7 nights

Hotel website lists unavailable amenities - no pool or spa. Towels and sheets are discolored and worn out. Carpeting smells musty and is dirty, It is not maintained properly. The hotel is a two star impersonating as a four star!

10

Carlos

27 Mar 2025

·

Stayed 1 night

Tienen servicio de carga para vehículos eléctricos

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $120	4 $96	5 $118	6	7 $157
8 $107	9 $106	10 $107	11 $116	12 $109	13 $110	14 $138
15 $123	16 $119	17 $127	18 $118	19 $118	20	21 $108
22 $105	23 $104	24 $118	25 $119	26 $118	27 $120	28 $105
29 $105	30 $118

Su	Mo	Tu	We	Th	Fr	Sa
		1 $107	2 $90	3	4 $106	5 $99
6 $99	7 $100	8	9 $101	10 $104	11 $106	12 $131
13 $108	14	15 $99	16	17 $90	18	19
20 $92	21 $107	22 $100	23	24 $90	25	26 $92
27 $86	28 $95	29 $100	30	31 $87

Prices for SHERATON AMBASSADOR

Monthly average prices

About this property

Location

Room options

Standard Room 2 Queen Beds Bed Not Specified

Junior Suite King Bed

Quadruple Deluxe Room Double Bed

Deluxe King Bed

Standard Room King Bed

Standard 2 Double Beds Pet Friendly

Room Assigned on Arrival 2 Queen Standard 2 Queen Beds Pet Friendly (City View)

Deluxe King Bed Pet Friendly

Standard Room 2 Double Beds Pet Friendly

Deluxe Room King Bed Pet Friendly

Room King Bed

Quadruple Room

Room 2 Double Beds

Deluxe 2 Double Beds

Run of House King Bed Pet Friendly

Standard 2 Double Beds

Standard King Bed

Deluxe Two Doubles Room Bed Not Specified

Deluxe Room 2 Double Beds Pet Friendly

Deluxe 2 Double Beds Pet Friendly

Standard King Room- Bed Not Specified

Room Assigned on Arrival 2 Queen Standard 2 Queen Beds Pet Friendly (City View) Bed and

Standard King Bed Pet Friendly

Quadruple Room Double Bed

Guest reviews of SHERATON AMBASSADOR

Who stays here?

What guests think

Property policies

FAQs about SHERATON AMBASSADOR

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