Is parking available at the property?

Self parking is available on-site for a fee of NZD 30.00 per day. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6 AM to 9:30 AM for a fee, approximately NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features are available for guests with disabilities?

The property includes step-free entrances and wheelchair-accessible facilities in public areas. Specific accessibility features for rooms and bathrooms are not detailed.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of New Plymouth, within a 5-minute drive of Fitzroy Beach and Centre City Shopping Centre. It is approximately 1 mile from Pukekura Park and Wind Wand.

Does the property have a swimming pool?

Yes, the hotel features an outdoor heated pool. The operational hours are not specified, but it is available for guests to enjoy.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

The Devon Hotel A Heritage Hotel in New Plymouth

Average nightly price at The Devon Hotel A Heritage Hotel by month, last 12 months (USD)
Month	Average price
January	US$92
February	US$74
March	US$76
April	US$60
May	US$57
June	US$55
July	US$57
August	US$55
September	US$56
October	US$56
November	US$59
December	US$68

What guests think

Across reviews, The Devon Hotel A Heritage Hotel stands out for friendly staff, clean, comfortable rooms with very comfy beds, and family-friendly facilities such as a heated pool and spa, bikes to borrow, and an on-site bar and buffet.

Guests like the convenient location near the coastal walkway and within walking distance of shops and the CBD. Common frustrations include limited or paid parking, occasional noise, and some inconsistent housekeeping or maintenance. Food and beverage reviews range from excellent buffets and cocktails to mixed breakfast and room-service experiences. Expect a comfortable, good-value stay with lively shared spaces.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Heated pool and spa, family-friendly spaces, complimentary bikes and free guest laundry, plus EV chargers are widely appreciated. Parking is limited and sometimes paid, and the pool can be busy or occasionally cloudy.

Related guest reviews

10

Jill

9 Oct 2025

·

Stayed 2 nights

Enjoyed the spa pool 👍 Everything available in the one area which was great. Staff very approachable & friendly. Have stayed 3 times & look forward to returning again soon.

10

sissi

17 Apr 2025

·

Stayed 2 nights

Amazing hotel. The EV charging port makes my life easier. The kids love the pool and spa. The hotel also has bikes for guests to use for free. close to everything.

6

Kelly

24 Nov 2025

·

Stayed 2 nights

Never even a hello from reception staff throughout our whole stay. Room was very basic. Shower pressure was a dribble and thats being kind. Worst ive had. No toiletries, no crockery or cutlery at all, even a bowl for snacks wouldve been something, bar not open till 4, couldnt even get a juice and was stinking hot outside. Wouldnt stay again. Cleaning needs improvement, filthy lightswitches and surfaces. Pool was cloudy did not look clean either.

10

James

31 Oct 2025

·

Stayed 2 nights

We really enjoyed our stay at Devon and its facilities. It’s near the coastal walk with free bikes to use. Their garden, spa and pool and sculptures are wonderful. Unfortunately we didn’t have the time to use their free gym and the aquatic pool which are located out of site.

10

Steven

16 May 2025

·

Stayed 3 nights

Good and consistently quality property, excellent if driving an EV as they have charging spaces. Parking can be limited, disappointing that some of a hotel’s parking would be designated for _additional_ payment.

10

Jeff

7 Oct 2025

·

Stayed 2 nights

Amazing pool area for the kids … accessible from both restaurant and room!

10

William

18 Mar 2025

·

Stayed 2 nights

Great pool area, options including bikes Close to center of town No elevator to second floor that we could find

10

Jacqui

28 Apr 2025

·

Stayed 2 nights

Lovely spa and heated pool, complementary use of bicycles to explore coastal walk/ cycle way which was within easy access. Friendly staff and rooms are great value for money. Location also ideal with plenty of parking. On site restaurant and bar serving delicious cocktails. Loved our stay here.

10

Axel

25 Apr 2025

·

Stayed 2 nights

Nice hotel with outdoor pool and good restaurants. Rooms are fine and clean. I enjoyed the complementary access to the city swimming pool / gym.

10

Andy

22 Mar 2024

·

Stayed 3 nights

Fantastic reception on checkin, really friendly staff. Good buzz about the hotel, lots of art works. Free guest laundry, free hire of bikes, towels for the pool, what more can you ask for? Large clean room, apps on TV. Only minor negative was wifi dropped out occasionally.

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Cleanliness

Reviews frequently praise very clean rooms and well-kept areas; housekeeping is generally reliable. A few guests reported issues like hair on sheets or missed details (e.g., unclean switches).

Related guest reviews

4

Paul

24 May 2024

·

Stayed 1 night

We have stayed here many times with normally great rooms. However, this stay we ended up in a very unclean, cramped .

10

Ching Pong

28 Feb 2026

·

Stayed 3 nights

The room is very large and clean. The bed is also very comfortable.

6

Tracy

25 Apr 2024

·

Stayed 1 night

Unfortunately pulled back the blanket and there was hair on the sheet. Didnt go to bed until 11pm so did not ring down. Was very offputting. Actul amenties were great

10

Jack

2 Oct 2025

·

Stayed 1 night

Extremely clean, tidy and comfy. The price was excellent for such a nice place.

10

Hui Syn

12 Oct 2025

·

Stayed 1 night

Very clean and convenient

10

Natalie

12 Oct 2025

·

Stayed 1 night

Room was perfectly clean and fresh

10

AMANDA

17 Nov 2025

·

Stayed 3 nights

Clean and comfortable room, all the staff we met were amazing.

10

Daniela

11 Jan 2026

·

Stayed 1 night

Schönes Hotel, saubere Zimmer.

10

Miss

22 May 2024

·

Stayed 3 nights

Cleanliness, Excellent Housekeeping. Hats off the house keepers.

10

Leigh-Ann

17 Oct 2025

·

Stayed 2 nights

Very friendly staff. Room was clean. Easy access location. Would stay again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable, many with very soft beds and some spacious suites. However, a number of guests found certain rooms small or poorly laid out, reported occasional noise or temperature control issues, and some had unreliable Wi-Fi or TV streaming.

Related guest reviews

6

Bruce

26 Oct 2024

·

Stayed 1 night

Not brilliant very noisy

10

Alexis

10 Oct 2025

·

Stayed 1 night

The beds were the comfiest!! Didn’t wanna get out! Beautful pool and spa as well! Staff very lovely we came very late and they were happy to help. Definitely will be back!

10

Bronwyn

2 Oct 2024

·

Stayed 1 night

Small room but perfectly adequate for one night. On reasonably busy road but no noise into room. Comfy bed. Tiny little shower.

8

Jeanne

11 Jun 2025

·

Stayed 3 nights

Very modern, clean, soft beds. Only complaint was that the shower water spilled into the bathroom with every shower. We had to use the bath mat as a dam.

8

Ken

11 Nov 2024

·

Stayed 5 nights

The hotel, its location its staffing were all great, pricing acceptable. What I didn't like was the tiny room - I shouldn't have to walk crab-fashion to get around the end of the bed en route to the bathroom.

6

Shannon

8 Sept 2024

·

Stayed 2 nights

Staff and check in/out were friendly and efficient. BUT the clearance between the end of the bed and the wall was 30cms at best. I needed to turn sideways to not hit the TV and I’m a slim small woman.

8

Lindsey

16 May 2025

·

Stayed 3 nights

for the time spent on the property this is one of the better accommodations we have spent time in. we did find the room a little hot at night and it did not seem to have any temperature control.

10

Margaret

27 Apr 2024

·

Stayed 2 nights

First time staying at the Devon although have had the very yummy buffet at Marbles on previous visits and visited again this visit. Room was spacious, beds were so very comfortable! It was fab having a small fridge. Shower was spacious and great pressure. A bit cramped though and not much space for cosmetic bags etc. Overall v impressed, and it was very good value for money. I'd definitely stay again.

10

Jillian

24 Feb 2025

·

Stayed 2 nights

Really enjoyed our stay. The hotel is comfortable and quiet. Beds are very comfortable. We very much appreciated the upgrade to a suite which was extremely roomy.

10

Constantine

24 Aug 2024

·

Stayed 1 night

Really nice hotel and a great room except for a broken chair and unreliable wifi/Internet service. Just here for one night and while it’s a really short drive to the centre of town we enjoyed the 20 min walk along the Main Street to meet friends for dinner.

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Service

Staff are widely praised as friendly, welcoming and helpful, with efficient check-in and occasional upgrades. There are isolated reports of unhelpful reception or slow issue resolution.

Related guest reviews

10

Deirdre

12 Nov 2024

·

Stayed 1 night

I was particularly impressed with the staff. Irrespective of which area they worked in, they were all cordial and quick to offer assistance. They all had a cheerful outlook. Overall, i was extremely impressed and will stay there again.

10

Geri

4 Apr 2025

·

Stayed 2 nights

It was a short 2 night stay (fishing trip), and I thought that the accommodations were excellent as I checked-in in the evening, but it was even better in the daylight as my room overlooked the water. I have never stayed anywhere in the world with a kinder staff. You New Zealanders are very nice, but every person that I interacted with at the hotel was wonderful. Thank you! I will definitely be back.

10

MJ

25 Dec 2025

·

Stayed 1 night

Lovely friendly reception people at this hotel. So welcoming and kind.

10

Sophia

12 Jul 2025

·

Stayed 1 night

As always, an pleasant and comfortable stay, and excellent value for money, with exceptional customer service. Was upgraded to a suite upon arrival, sadly we found water coming in from outside during torrential rain which we informed of upon check out (found out when going sleep, but it didnt affect our stay too much other than soggy socks when closing the curtain). One of the most comfortable beds and pillows, so plush. Beautiful buffet breakfast the following morining, with again exceptional staff (I didnt catch the ladies name on breakfast duty, but she was very accomodating and friendly towards us all, and made our stay even more inviting). Was then able to make the most of the heated pool and spa before setting off after check out. Just an all round fantastic experience, yet again! Keep up the amazing hospitality guys.

10

William

17 Feb 2026

·

Stayed 3 nights

Fantastic staff, lovely facilities, great location, great bar (cocktails and local craft beer). Awesome buffet restaurant. One of the best hotel experiences in NZ. It's a reason in itself to go to NPL!

10

Jeanette

24 Apr 2025

·

Stayed 1 night

The staff were friendly and cheerful and the room was clean and comfortable. We loved the great food on the buffet. The overall feeling was that this is a well run property that cares about the guest's comfort. Would definitely stay again.

10

Stefany

27 Sept 2025

·

Stayed 1 night

Staff were very friendly, we were lucky and got an upgrade which was a really nice gesture! Beds and pillows were very comfy, and general atmosphere was so welcoming. This was our second visit and we’ll definitely do it again!

6

Kathy

19 Nov 2025

·

Stayed 2 nights

Staff on front desk was very unhelpful re room direction and very unfriendly

10

AMANDA

17 Nov 2025

·

Stayed 3 nights

Clean and comfortable room, all the staff we met were amazing.

10

Hayden

15 Aug 2024

·

Stayed 3 nights

Outstanding service and assistance from staff. I am an amputee and the staff could have not been more helpful and discreet. The food in the restaurant, room service and bar was outstanding and amazing value for money. Could not recommend the entire premises more. We are trying to find more reasons to visit New Plymouth just to stay here again. Thanks for giving us such a great stay! ( 4 nights)

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Location

Convenient spot near the coastal walkway and within walking distance of shops and the CBD. A few mention road noise or a longer walk to the nearest shops.

Related guest reviews

10

Amanda

30 Sept 2025

·

Stayed 5 nights

Pleasant staff, clean facilities. Cafes, shops & beach within walking distance. Parking was convenient.

10

Kay

5 Oct 2025

·

Stayed 3 nights

Lovely clean room and good location.

10

Deborah

30 Jun 2025

·

Stayed 2 nights

Great location

10

charlotte

4 Jan 2025

·

Stayed 1 night

Very nice hotel, near beach. Have use of bikes and helmet from hotel for free.

10

Preethi

12 Jul 2025

·

Stayed 2 nights

Property is in great location, clean & staff very friendly. We were given a room with the view of Mt Taranaki. Hotel breakfast was also good. Overall a great stay!

10

Otávio

23 Jul 2025

·

Stayed 1 night

Great location, friendly staff and clean.

10

David

4 Jan 2026

·

Stayed 1 night

Large room, close to the beach, easy parking

10

Pia-Mare

10 May 2025

·

Stayed 2 nights

Conveniently situated close to many places of interest.

10

Amanda

23 Dec 2025

·

Stayed 2 nights

Clean room, great pool & close to everything.

10

Mark

3 Oct 2025

·

Stayed 2 nights

Walkable to town.

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Dining

Many guests rave about Marbles’ buffet, cocktails and bar, describing plentiful, tasty options and good value. Others found breakfast or some room-service dishes disappointing, with lukewarm food or limited variety, and note the buffet can feel pricey.

Related guest reviews

10

Suzanne

11 Aug 2025

·

Stayed 3 nights

No issues whatsoever. Comfy bed, clean room. Had all I needed. Staff when out of their way to assist me with a couple of things I needed. Restaurant and Bar were amazing - Both had amazing staff! Will definitely be staying here anytime I travel to New Plymouth! ♥

10

Roger

12 Oct 2025

·

Stayed 1 night

Only let down was the Evening Meal I chose. "Curry of the Day" should have been "Curry of Past Days" The meat was tough, the Sauce was minimal.

10

Jacqueline

2 Jul 2024

·

Stayed 1 night

Marbles buffet was fabulous! All the hotel staff were friendly and helpful.

10

William

17 Feb 2026

·

Stayed 3 nights

Fantastic staff, lovely facilities, great location, great bar (cocktails and local craft beer). Awesome buffet restaurant. One of the best hotel experiences in NZ. It's a reason in itself to go to NPL!

10

Maria

11 Mar 2024

·

Stayed 1 night

Fantastic, welcoming and very comfortable rooms, buffet also is outstanding!

4

phillip

23 Nov 2025

·

Stayed 1 night

room was great, nice polished and clean stainless handrails. hotel and bar staff friendly & helpful. disappointed at how many plates were dirty in the clean area, post dishwasher food pieces, and alot of plates still wet. we were the first to arrive for breakfast and i was also disappointed to find hard boiled eggs instead of runny poached eggs. everything else was pretty good but i can see marbles has changed alot over the last year or so, the waiters and kitchen staff has changed. the quality of the food has gone downhill. somebody should be appointed to quality control to keep the previous standards up cheers phil

10

Dennis

14 Jul 2025

·

Stayed 1 night

The food variety and presentation was outstanding

10

Alex

22 Jun 2025

·

Stayed 1 night

Great hotel! Looks to have been refurbished recently, clean room, great facilities and excellent buffet dinner. Wouldn’t hesitate to stay again in the future! Great value for money

10

Georgia

11 Aug 2025

·

Stayed 2 nights

Going to New Plymouth and staying at the Devon Hotel just go hand in hand. From the moment you arrive, the staff make you feel welcome and looked after. The buffet is absolutely amazing!!! plenty of variety, fresh, and delicious. (find me rolling back to my room) The price is fantastic for what you get, and the beds and pillows are so comfortable it’s hard to leave in the morning. The rooms are lovely, well kept, and have everything you need for a relaxing stay. Couldn’t recommend it more!

8

Elsa

23 Nov 2025

·

Stayed 1 night

We had a pleasant stay, but breakfast buffet was not plentiful like in pictures on the website.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $58	2 $60	3 $78	4 $93	5 $63	6 $60	7 $59
8 $63	9 $61	10 $62	11 $60	12 $60	13 $62	14 $96
15 $58	16 $62	17 $64	18	19 $62	20 $60	21 $60
22 $64	23 $63	24 $61	25 $60	26 $63	27 $78	28 $70
29 $63	30 $62

The Devon Hotel A Heritage Hotel

Prices for The Devon Hotel A Heritage Hotel

Monthly average prices

About this property

Location

Room options

Deluxe King Studio

King Studio

Queen Studio

Suite

Family Suite, 2 Bedrooms

Family Studio, Multiple Beds

Deluxe Twin Studio with 2 Queen Beds

Guest reviews of The Devon Hotel A Heritage Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Devon Hotel A Heritage Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $69	23 $62	24 $86
25 $73	26 $50	27 $58	28	29 $60	30 $75	31 $71