Is parking available at the property?

On-site parking is available but must be reserved in advance. There is a fee of NZD 20 per night for uncovered self-parking, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee of approximately NZD 25 for adults and children.

Does the property allow pets?

No pets are allowed at the property. Service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 12:00 AM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request, but guests should contact the property at least 24 hours before arrival to make arrangements.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities. However, specific details about accessible rooms and bathrooms should be confirmed directly with the property.

Where is the property located in relation to key landmarks?

The property is located in the heart of New Plymouth, just steps from Centre City Shopping Centre and Richmond Cottage. It is approximately 0.2 miles from Puke Ariki and Real Tart Gallery, making it a convenient base for exploring the area.

What are the policies for guests staying with children?

Children are welcome at the property. There is no charge for children under a certain age, but specific age limits for free stays are not provided. Rollaway beds are available for NZD 45.0 per night, and cribs can be requested for NZD 10.0 per stay.

What are the policies regarding extra beds and cribs?

The property offers cribs for infants at a fee of NZD 10.0 per stay and rollaway beds for NZD 45.0 per night. Guests are encouraged to request these in advance, as availability may vary.

Quest New Plymouth CBD Apartment Hotel

Average nightly price at Quest New Plymouth CBD Apartment Hotel by month, last 12 months (USD)
Month	Average price
January	US$105
February	US$104
March	US$107
April	US$95
May	US$91
June	US$74
July	US$83
August	US$68
September	US$75
October	US$99
November	US$110
December	US$100

What guests think

At Quest New Plymouth CBD Apartment Hotel, travellers praise the central CBD location and the spacious, well equipped apartments, while recurring drawbacks include limited paid parking and occasional hassles with after hours access or check in communication.

Many guests find staff friendly and helpful. Rooms are generally clean and comfortable, but several note sealed or high windows that limit ventilation or outlook, and a few mention TV quirks, appliance noise, or minor maintenance niggles. Expect a convenient self contained stay in the heart of town.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Apartments are well equipped with full kitchens and in room laundry. Parking is limited, often paid, and can be confusing or unavailable.

Related guest reviews

10

Yvette

26 Dec 2025

·

Stayed 3 nights

Groot appartement, van alle gemakken voorzien. Grote koelkast vriezer, fijn dat er ook een oven was. Wasmachine en droger aanwezig, groot pluspunt. Wifi werkt goed en moderne tv's met mogelijkheid tot streamen. Parkeerplaats te reserveren en vriendelijk personeel. Aanrader!

Translate

10

Keeley

21 Jan 2024

·

Stayed 1 night

Hotel was great, was in a great location - across the road was the shopping centre so easy access. Easy to walk to many restaurants and cafes for lunch and dinner etc Small carpark available which is on a first come first serve otherwise parking available on the street after 5pm free and free on Sunday

8

Jan Marie

27 Oct 2024

·

Stayed 1 night

Booked a one bedroom apartment and everything you needed are in the room such as Washing machine, dryer, microwave, fridge, dishwasher. Parking we paid $10 for the night. The room is spacious and heaps of restaurants around. The mall is just opposite the hotel and Starbucks across the street. Will definitely stay again.

10

Cynthia

5 Feb 2024

·

Stayed 2 nights

It has everything you need. The kitchen has an oven which was nice for eating in the apartment. Having a separate bedroom was a nice treat on our extended holiday. And a washer and dryer in the unit. Very convenient

10

Pen

20 Feb 2025

·

Stayed 5 nights

Would have liked an opening window. Parking additional cost. Very helpful staff.

8

Peter

18 Mar 2024

·

Stayed 3 nights

Roomy and good amenities

10

Chris

7 Mar 2025

·

Stayed 1 night

Well equipped apartment with good range of facilities. Centrally located, walkable to shops and restaurants.

6

Ian

13 Nov 2024

·

Stayed 3 nights

In the carpark area there were rubbish bags overflowing with loose rubbish blowing around. I stayed for three nights but they charged me for four days parking!!!!! I didn't see my account until I opened my emails when I got home. I don't expect anyone to see this but I am saying it anyway.

6

Anthony

27 Apr 2024

·

Stayed 1 night

Update you description please. Expedia advertised free parking (one of my reasons for choosing this hotel). When I arrived and asked where to park I was told to use street parking. When I showed the property description clearly stating free parking, I was told Expedia was wrong and although they had free parking it was 'subject to availability'. I checked their carpark and saw that they were leasing many of the parks (empty with tow-away signs) leaving few for guests, all full.

10

Claire

10 May 2023

·

Stayed 1 night

Second visit to Quest. Just love the set up of the one bed units with kitchen. Well equipped and you can even cook a roast. Staff very friendly allowed us to checkin early due to weather and fact we had no transport. Location handy for everything.

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Cleanliness

Rooms are commonly described as very clean and tidy. A few guests noted lapses such as stained linen, dust, odors, or missed servicing, plus some minor maintenance issues.

Related guest reviews

6

Ian

16 Mar 2025

·

Stayed 7 nights

The top sheet on the bed had a dirty stain when we first moved in but it was dealt with the next day. The power was turned off one day when the room card was lifted. Replacement coffee had to be asked for twice.

10

Noah

10 Feb 2026

·

Stayed 1 night

Nice spacious and clean room, excellent staff and free access to gym. Definitely recommended.

10

David

3 Nov 2025

·

Stayed 3 nights

Very clean and staff really friendly

10

Kin

9 Jan 2023

·

Stayed 19,349 nights

Spacious room, clean and tidy.

8

Vicki-Lee

3 Jan 2025

·

Stayed 1 night

Clean, tidy and quiet. In the centre of the CBD, easy to access eateries. Staff very helpful - easy to check in and our

6

caroline

11 Apr 2024

·

Stayed 3 nights

Apartment was not cleaned properly lots of dust on skirting board's and bathroom tiles. Sofa bed full of crumbs and a paper clip. I would not have been happy if we had needed to use the sofa bed. Furniture needs replacing whole place could do with a refurbishment i have photos if needed

8

Neville

4 Jan 2026

·

Stayed 2 nights

Clean rooms, very helpful staff and excellent location

6

Dennis

7 Sept 2024

·

Stayed 2 nights

The Quest is centrally located and close to places . What was wrong is the room was not serviced even after I rang reception and told them at 2.00pm the room had not been done.Reception said it would be soon.On our return 7.00pm ,it still had NOT been serviced. The bed was up against a wall and to get in and out you had to climb over the other person

2

Ken

23 Apr 2024

·

Stayed 4 nights

We had to change rooms when we got there as first one smelt. The second room was hardly any better mainly because you cannot open any windows for ventilation. The cooking equipment was appalling. The saucepan handle was so loose that almost came off in my hand.... dangerous! It looked like the building design meant that you could not open windows in any of the rooms. We have stayed in other Quest properties but this one was the worst by some way. We booked 4 nights and left after 2 and they even refused to give us exactly half the amount back. Very poor.

8

Sue

14 Feb 2023

·

Stayed 3 nights

Great central location with good parking. Room was quite cold even with aircon off. Shower overflowed on to the bathroom floor (not towards the drain). No basics such as a can/bottle opener in the room and only 2 plates, cups, glasses etc meaning you had to do dishes multiple times a day if eating in.

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AI-generated summary based on recent guest reviews

Rooms

Spacious, comfortable apartments with useful amenities, including kitchens and laundry; some units have modern TVs with streaming. Several reviews mention sealed or high windows limiting ventilation or outlook, occasional appliance noise, TV setup problems, and heating or airflow quirks.

Related guest reviews

10

Yvette

26 Dec 2025

·

Stayed 3 nights

Groot appartement, van alle gemakken voorzien. Grote koelkast vriezer, fijn dat er ook een oven was. Wasmachine en droger aanwezig, groot pluspunt. Wifi werkt goed en moderne tv's met mogelijkheid tot streamen. Parkeerplaats te reserveren en vriendelijk personeel. Aanrader!

Translate

8

Amanda

21 Jun 2024

·

Stayed 1 night

Room size was excellent, just not a fan of the zipped together beds. Great location.

6

Malcolm

22 Jan 2024

·

Stayed 3 nights

The room we had was not what we had expected. Ventilation was poor and cooking smells remained even though we used all equipment provided.

10

Cynthia

5 Feb 2024

·

Stayed 2 nights

It has everything you need. The kitchen has an oven which was nice for eating in the apartment. Having a separate bedroom was a nice treat on our extended holiday. And a washer and dryer in the unit. Very convenient

10

Pen

20 Feb 2025

·

Stayed 5 nights

Would have liked an opening window. Parking additional cost. Very helpful staff.

10

Bill

29 Jul 2025

·

Stayed 1 night

This was my first visit to this hotel. The reception was clean and compact which disguised the spaciousness of the corridors and rooms in the accommodation areas. My room was large, nice kitchen, modern bathroom, plenty of room to spread out my luggage and working equipment. I did not use the entertainment system but it looked very modern. The room air con was great and the location in downtown was very handy for walking to the many restaurants and shops nearby.

8

Neala

30 Jan 2023

·

Stayed 3 nights

Great location in the heart of New Plymouth - easy access to the waterfront, museum, gallery, gardens, food and everything that makes this town worth visiting. As others have mentioned, designated Quest parking is limited, but street spaces on Currie St are free from 5pm-9am. Room was spacious, bed comfortable and handy having access to a fridge and washing machine. Unfortunately the TV screen was purple and basically unwatchable - but didn’t come here to watch TV!

2

Ken

23 Apr 2024

·

Stayed 4 nights

We had to change rooms when we got there as first one smelt. The second room was hardly any better mainly because you cannot open any windows for ventilation. The cooking equipment was appalling. The saucepan handle was so loose that almost came off in my hand.... dangerous! It looked like the building design meant that you could not open windows in any of the rooms. We have stayed in other Quest properties but this one was the worst by some way. We booked 4 nights and left after 2 and they even refused to give us exactly half the amount back. Very poor.

8

Zaid

28 Apr 2023

·

Stayed 3 nights

Excellent location. Usual Quest quality which is to say, very good. We usually stay in one-bedroom apartments but this opted for a studio this time because we stayed only a couple of nights. The TV setup is not comfortable and it can certainly use a lot of improvement. Having the set facing a wall with no option to rotate or tilt the TV wall-mount meant that we had to look sideways to watch TV.

4

Kerry

10 Jan 2023

·

Stayed 3 nights

Room had everything we needed but it was pretty basic. Windows too high so you couldn’t see outside, felt a bit like a prison. Comfortable bed, fantastic location. Ok for a short stay. Staff only on reception from time to time.

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Service

Staff are widely praised as friendly, helpful and accommodating, with examples of early check in assistance and problem solving. Some guests encountered slow or difficult after hours entry, missing instructions, communication issues, or rooms not serviced as promised.

Related guest reviews

10

Jacqueline

11 Jan 2023

·

Stayed 1 night

Great hotel manager who went out of his way to sort out 2 day booking

10

Regan

3 Aug 2025

·

Stayed 4 nights

Great staff

10

David

29 Nov 2025

·

Stayed 4 nights

Great room, friendly staff.

8

Joshua

7 Jan 2023

·

Stayed 19,364 nights

Didn't receive the check-in instructions in advanced as advised and reception was closed before advertised closing. Made checkin difficult and annoying. However, once checked in, the property was very conformable. One bedroom appartmeny great for a family with a small child. Pros: clean, comfortable, good entertainment options, centrally located. Cons: difficult check-in, limited parking, no captions or other accessable options on in room entertainment.

10

C

22 Feb 2025

·

Stayed 3 nights

Helpful friendly staff

6

Dennis

7 Sept 2024

·

Stayed 2 nights

The Quest is centrally located and close to places . What was wrong is the room was not serviced even after I rang reception and told them at 2.00pm the room had not been done.Reception said it would be soon.On our return 7.00pm ,it still had NOT been serviced. The bed was up against a wall and to get in and out you had to climb over the other person

6

Emily

5 Jun 2025

·

Stayed 1 night

Accom was great, central, quiet and clean. Did have an issue getting back into the property after going out for a meal and had to stand outside for approx 15mins waiting to be let back in. The intercom help was very very slow and I was grateful to have someone else with me as standing outside the hotel for that amount of time in the dark alone would have been frightening.

8

Glenn

17 May 2023

·

Stayed 1 night

The staff were very helpful and accommodated my early checkin request

10

Pierre

12 Aug 2023

·

Stayed 1 night

New Plymouth a great place. Hotel very convenient and very good value. Weird check-in. The door from the parking lot locked with a “hard to understand” note and keypad next to it. “Operator” (I think) didn’t answer at first - a bit stressful situation, but worked out OK.

10

Glyn

26 Dec 2023

·

Stayed 3 nights

Stayed over the Christmas Eve-Boxing Day period. The gentleman at reception couldn't have been more helpful.

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Location

Consistently praised as central and walkable to shops, restaurants and the waterfront, with easy access to attractions like Pukekura Park. Handy for getting around New Plymouth on foot.

Related guest reviews

10

Mike

8 Nov 2025

·

Stayed 2 nights

Great all round property in the centre of town. Close to shopping, restaurants and the seaside. Would stay again.

10

Peter

15 Sept 2025

·

Stayed 3 nights

Great central location for shopping, bars & restaurants with the magnificent Pukekura Park only 10 min walk away.

10

Paul

3 Oct 2025

·

Stayed 1 night

Good hotel in the bottom end of New Plymouth, close to everything

10

Adrian

26 Oct 2024

·

Stayed 2 nights

Great central location. Close to shops / eating places/ supermarkets. Friendly and welcoming/ helpful reception staff. Easy parking. Clean, modern environment and rooms. Highly recommended 😊👍

10

Bill

29 Jul 2025

·

Stayed 1 night

This was my first visit to this hotel. The reception was clean and compact which disguised the spaciousness of the corridors and rooms in the accommodation areas. My room was large, nice kitchen, modern bathroom, plenty of room to spread out my luggage and working equipment. I did not use the entertainment system but it looked very modern. The room air con was great and the location in downtown was very handy for walking to the many restaurants and shops nearby.

10

Rosina

14 Oct 2025

·

Stayed 3 nights

Very helpful friendly staff. Grwat loxation 2mins walk to the watrtfront and to great cafes. Right across thr road from a shopping centre with Farmers etc

10

Paul

13 Nov 2023

·

Stayed 1 night

Great value for money and the location was quite central.

8

Neville

4 Jan 2026

·

Stayed 2 nights

Clean rooms, very helpful staff and excellent location

10

Kelli

13 Jun 2023

·

Stayed 3 nights

Great location in the centre of New Plymouth

10

John

4 Jun 2023

·

Stayed 1 night

Easy walk to offices, shops, restaurants etc

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Dining

Not enough information in reviews.

Related guest reviews

6

Ian

16 Mar 2025

·

Stayed 7 nights

The top sheet on the bed had a dirty stain when we first moved in but it was dealt with the next day. The power was turned off one day when the room card was lifted. Replacement coffee had to be asked for twice.

8

Hanspeter

31 Oct 2023

·

Stayed 1 night

Ideal gelegen, grosse moderne Zimmer. Empfang wenig Infos. Frühstück musste im Zimmer zubereitet werden. Lieferung spät zu fixem Zeitpunkt.

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6

Andrea

23 Oct 2023

·

Stayed 2 nights

The fridge made a terrible noise all day and night, lucky we were out a lot. Parking was a challenge, not enough of it. breakfast which was included was 2x Crossin's, 1 small orange juice 2x packs jam and butter, for 2 people. Not like the picture in the lift??

8

Trevor

25 Nov 2024

·

Stayed 3 nights

I didn't like fact that i had to looking for tea and milk, because they clean the room on the weekend

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $75	2 $95	3 $115	4 $102	5 $101	6 $88	7 $101
8 $65	9 $101	10 $101	11 $106	12 $97	13 $115	14
15 $63	16 $110	17 $107	18 $97	19 $101	20 $83	21 $83
22 $64	23 $91	24 $96	25 $95	26 $112	27 $86	28
29 $58	30 $101

Quest New Plymouth CBD Apartment Hotel

Prices for Quest New Plymouth CBD Apartment Hotel

Monthly average prices

About this property

Location

Room options

One Bedroom Apartment

One Bedroom Executive Apartment

Studio Apartment

Two Bedroom Two Bathroom Apartment

Guest reviews of Quest New Plymouth CBD Apartment Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quest New Plymouth CBD Apartment Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $92	24 $112
25 $90	26 $57	27 $93	28	29 $87	30 $83	31 $86