Crowne Plaza Niagara Falls-Fallsview

US$99

/ night

Avg. for November

Crowne Plaza Niagara Falls-Fallsview - Image 1

Crowne Plaza Niagara Falls-Fallsview - Image 2

Crowne Plaza Niagara Falls-Fallsview - Image 3

Crowne Plaza Niagara Falls-Fallsview - Image 4

Crowne Plaza Niagara Falls-Fallsview - Image 5

Prices for Crowne Plaza Niagara Falls-Fallsview

Select dates to see prices and availability

US$99

/ night

Avg. for November

Monthly average prices

Nightly prices at Crowne Plaza Niagara Falls-Fallsview average US$97 in the cheapest month (March) and US$220 in the most expensive month (August), based on the last 12 months.

Average nightly price at Crowne Plaza Niagara Falls-Fallsview by month, last 12 months (USD)
Month	Average price
January	US$104
February	US$108
March	US$97
April	US$105
May	US$150
June	US$168
July	US$195
August	US$220
September	US$178
October	US$119
November	US$99
December	US$98

Most expensive: August (~US$220)

Cheapest: March (~US$97)

About this property

Luxury hotel with a full-service spa, indoor pool, and steps from Casino Niagara in Niagara Falls.

Parking
Restaurant
Swimming pool
Fitness room/Gym
Business centre
Room service

Show all

Location

5685 Falls Avenue,Niagara Falls,Ontario L2E 6W7,CA, Clifton Hill, Niagara Falls, Canada

More location info

Room options

Family Room with Two Queen Beds

2 Double Beds

Standard 2 Queen Room

Standard Room, 1 Queen Bed

Room details

Superior Double Room

1 King Deluxe Falls View

1 Queen Falls View Studio Suite

Traditional Room

Two Queen Room with Falls View

2 Queen Beds Room

1 Queen Studio Suite Floor to Ceiling Window

Room with 1 Queen Bed, Roll-In Shower-Mobility Hearing Accessible

Standard 2 Double Room

Executive 2 Double Room

1 King Balcony Falls View

Premium King Room

Executive King Room

Standard Double Or Twin Room

Premium Room

Traditional Triple Room

Premium Quadruple Room

2 Queens Falls View

Standard Twin Room

Queen Room

Junior Suite, 1 Queen Bed, View (Niagara Falls View)

Room details

1 Queen Bed

Double Bed Accessible Room

Junior 2 Queen Suite with Extra Bed

2 Queen Beds

Business Double Room

King Bed

Executive Double Room

Standard Room, 1 King Bed, View (Niagara Falls View)

Room details

Standard Double Room

1 King Bed with Whirlpool Falls View

1 Queen Balcony Falls View

Premium Room, 1 King Bed, View (Niagara Falls View)

Room details

2 Queens Partial Falls View

Traditional Twin Room

Traditional 2 Double Room

Standard Room, 2 Queen Beds (Partial Niagara Falls View)

Standard Double Room (With View)

Standard Room (Accessible)

Standard Suite

Standard Quadruple Room (Falls View)

Executive Room

Standard Room

Room details

1 Queen Mobility Hearing Access with Roll-In Shower

2 Queens Deluxe Falls View

2 Bedroom Standard 2 Queen Suite with Extra Bed

Comfort 2 Queen Room (Falls View)

Premium Room, 1 Queen Bed, View (Niagara Falls View)

Room details

Traditional Single Room

Queen Bed

Standard Room, 1 King Bed

Room details

Standard King Room with Whirlpool Bath

King Room with Whirlpool-Falls View

1 King Bed Falls View

Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Room details

Junior 2 Queen Suite (Falls View)

Standard Room, 2 Double Beds

Room details

Suite, 2 Bedrooms, View (Niagara Falls View)

Room details

Queen Fallsview Corner Suite with Living Room

Traditional Quadruple Room

Standard Quadruple Room (With View)

Standard Room, 2 Double Beds (Walk in Shower)

Room details

Superior Suite

Double Bed

Standard Room, 1 Queen Bed, Accessible (Mobility Access Tub)

Room details

King Fallsview with Floor-To-Ceiling Window

Tradition Twin Room

Standard King Room with Jacuzzi

Junior Suite

Double with Views

Queen Bed Corner Suite with Falls View

Deluxe King Room with Falls View

Standard Single Room (Falls View)

1 Queen Bed Accessible Room

Business 2 Queen Room (Falls View)

Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

Room details

Queen Fallsview with Floor-To-Ceiling Window

Premium Double Room

Standard Room, 2 Queen Beds, View (Niagara Falls View)

Room details

Premium Room, 2 Queen Beds, View (Niagara Falls View)

Room details

Superior Queen Room with Falls View

2 Beds

Junior Suite, 1 Queen Bed

Room details

Premium 2 Queen Room

Comfort Room

2 Queens Corner Falls View Suite

Comfort Queen Room

Standard King Room (Falls View) with Jacuzzi

Junior Quadruple Suite

Standard Single Room

Standard Double Room (Accessible)

2 Bedroom Standard Suite (Falls View)

2 Bedroom Standard Twin Suite (Falls View)

Queen Bed Suite with Falls View

Standard King Room (Falls View) with Balcony

Standard King Room

Premium 2 Queen Room (Falls View)

Two Queen Room with Partial Falls View

Queen Bed Accessible Room

King Bed Falls View

Standard 2 Double Room (Accessible)

2 Bedroom Standard Single Suite (Falls View)

Traditional Double Room

Premium Queen Room (Falls View)

Business 2 Double Room

Superior King Room

Standard Double Room (Falls View)

Standard Triple Room (Falls View)

Standard King Room (Falls View) with Whirlpool Bath

Junior Queen Suite (Falls View)

Standard Queen Room (Accessible)

Standard 2 Queen Room (Limited Falls View)

Comfort King Room (Falls View)

Traditional Standard Room

2 Bedroom Standard 2 Queen Suite

Junior Quadruple Suite with Sofa

1 King Standard Niagara Falls View

Comfort 2 Queen Room (Limited Falls View)

Comfort Twin Room

Junior Queen Suite

Traditional 1 Bed

Standard King Room with Balcony

Standard Quadruple Room

2 Queen Beds Partial Falls View

Standard Double Room with Balcony

Standard Twin Room (Falls View)

Standard Queen Room (Falls View)

Standard King Room (Falls View)

Standard Double Or Twin Room (Falls View)

Comfort 2 Double Room

Comfort King Room (Falls View) with Balcony

Classic Double Or Twin Room

2 Bedroom Standard Suite

Standard 2 Queen Room (Falls View)

Junior Double Suite

Comfort Double Room with Balcony

Standard Room, 2 Queen Beds, View

Room details

2 Queen Beds Falls View

1 Bed

Junior King Suite

Premium King Room (Falls View)

Suite, 2 Bedrooms

Room details

Standard Queen Room

Business King Room (Falls View) with Whirlpool Bath

Standard Room (Falls View)

Guest reviews of Crowne Plaza Niagara Falls-Fallsview

6.1

Pleasant

Based on 1,418 verified reviews

Who stays here?

Business

12%

Couple

40%

Family

37%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

At Crowne Plaza Niagara Falls-Fallsview, travellers praise sweeping falls views (especially from some balcony rooms) and the walkable location, while many note small, older rooms with tiny bathrooms, inconsistent cleanliness and maintenance, weak or noisy A/C, and high parking fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

Staff kindness and helpful front-desk assistance are mentioned, though check-in lines, unhelpful responses, and problems honoring booked room types or views recur. Facilities feel dated, with slow or confusing elevators, a dark or closed pool, renovation disruptions, and restaurants many enjoy but find expensive. Expect standout views and location, but compact rooms and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Parking is expensive and the shared garage can be busy; elevators are slow and some upper floors require a transfer. Guests report a dark or under-maintained pool, sauna/jacuzzi outages, and occasional renovation disruptions, though the property connects indoors to the casino and waterpark.

Related guest reviews

Chris

19 Aug 2025

Stayed 1 night

Nice stay,hotel is old but nice.pool could've open longer,closed at 8.

BRENT

19 Jul 2025

Stayed 1 night

Property was definitely used. Showed wear and tear. Good location, nice views. Ask if they bed faces the falls. Ours didn’t 😒. Connected to Waterpark and Casino great for families. Pool was inside no light and totally unappealing. For the price i may pick another hotel on the strip for couples.

javone

16 Jun 2025

Stayed 4 nights

If you stay here and get the full fallsview ask for floors 7-9 10th is the restaurant 11th -12th are suites.

Alisa

6 Jul 2025

Stayed 1 night

I liked the staff and the fact that this is a historic hotel. However the condition it’s in is inexcusable… I paid 450$ for a night stay, there was no slippers, no robes, the pool was dirty, the lighting was white like in a hospital, sauna isn’t working and neither is the jacuzzi, everything in there is dated, a few fixes (that management is clearly too lazy to make) could’ve made it better ie, change the lighting to yellow, clean the pool better, make sure the amenities are accessible, add more decor, but nothing like that. Rust all over the windows - the windows genuinely look like they haven’t been cleaned in about 6 years. Marilyn Monroe stayed in room 801, but there wasn’t even a slab that said this was her room in the past although this hotel is heavily advertised as a place where she stayed (it would’ve added some charm). My room (partial falls view on the 3rd floor - great view) but had an AC that was leaking the entire stay - the floor was actually wet beside the bed. Overall, the staff made it a good stay, but for what the hotel is, this is horrible standard, and horrible upkeep - I wouldn’t come back here.

Md Sabbir

12 Jul 2025

Stayed 1 night

Rooms are very spacious and clean…Friendly staff and overall nice atmosphere.

chad

28 Aug 2024

Stayed 2 nights

Only good things i can say was the view of the falls and water pressure. Ac in building didn't work. Elevators not adequate for the amount of people there. Bathroom not handicap friendly. They said they are remodeling so hope it is a lot better after. As is wouldn't recommend especially for the price

Sébastien

2 Aug 2025

Stayed 2 nights

L’hotel était en réparation! La piscine est du pour des réparation. Et le soir il avait beaucoup de bruit avec une compresseur. C’est dommage la chambre était bien. Ajouter 100$ pour le stationnement

Translate

Denny

3 Jul 2025

Stayed 1 night

Check in was extremely slow, we were given the wrong room, property was dated, pool was in poor condition. The good thing was that it was in a great location.

Thomas

17 Dec 2024

Stayed 2 nights

Room thermostat would not work, maintenance came in and turned heat on but there was no way to turn it down or off. Hotel was sold out so the would not move me. Second day the gave me a high floor room with a great view. Location of the hotel is great. Parking at $40 a night is not helpful to the total price of the trip. Staff was very professional, room cleaners were great

Pavitrie

20 May 2025

Stayed 1 night

can improve on room cleanliness. rooms dark and dingy. bedding does not smell fresh and clean. no shower door on our stand up shower so the water spills over onto the bathroom floor. no hair dryer. no extra blankets provided. pool water cool and uninviting, pool water temp might be suitable on a hot summer day. no jacuzzi option in pool area.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: some rooms are clean, but many mention musty odors, dirty or streaked windows, mold or mildew in bathrooms, stained linens, and inconsistent housekeeping during stays.

Related guest reviews

Katharine

20 Jul 2025

Stayed 1 night

Be aware that this is an old property with tiny old windows. While they charge for view of falls, there isn’t View like you would expect from other hotels in area. The hotel needs major renovations. Beds were barely put together with wood exposed. Molding half painted. Old soaps left in room. Just not up to Hilton standards.

Alisa

6 Jul 2025

Stayed 1 night

Roger

14 Jul 2025

Stayed 3 nights

Moldy food in fridge upon arriving in our room. Housekeeping only refreshed our towels in our room. Our bed sheets were not changed, nor the bed made up or room cleaned during our 3 day stay

Joseph

9 Aug 2025

Stayed 2 nights

Hotel was once beautifully redecorated. It’s tired. Doors wouldn’t even open for my elderly parents due to sticking paint from poor paint prep. Staff was awesome but space as tired and dirty. Linens were stained/soiled. On the upside close to the American Falls and Rainbow Bridge.

Akilah

30 Jul 2025

Stayed 1 night

This place was not as expected. We arrived early after speaking over the phone with staff and asking if an early room could be available they suggested we can come early and get the earliest available room. When we went in we still had to wait until 4pm even though we arrived at noon. Once we got the room and went to take a look outside the window it was the most sad view of the indoor pool not even an outside view. When we asked to change the room they told us no other rooms were available which seems like a lie because it was a Thursday not even a weekend. The room had a moldy smell and the shower had visible mold in it with a dirty shower curtain that had holes in it. Why are we paying so much for garbage in Canada this is unacceptable and will never stay here again.

Natalie

20 Oct 2024

Stayed 1 night

Sheets on bed wet. Room dirty and not what i booked.

Bonnie

14 Jul 2025

Stayed 1 night

The rooms are very small. The bathroom had hair in the sink and on the floor

Vivek

30 Nov 2024

Stayed 1 night

Very dirty room.. looks like 100 years old.. not recommended.. there was insects in washroom…

ansar

1 Oct 2024

Stayed 1 night

did not like the cleanliness area is great

Eric

29 Jul 2025

Stayed 1 night

Climatisation fonctionne pas dans plusieurs chambres Tapis très sales je suis pas difficile à ce prix je recommande pas

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally small with very tight bathrooms and limited storage, and several lack a microwave or fridge. A number of guests report weak or noisy A/C and dated finishes; views range from spectacular balconies to partial, obstructed, or interior pool outlooks.

Related guest reviews

Cecilia

30 Jul 2024

Stayed 4 nights

to small room no mirror batharoom to small dirt rug parking to spence

Barbara

13 Aug 2025

Stayed 2 nights

Bathrooms are very small. No long mirror, just the bathroom mirror. Need a chair or two. Only a bench at the dressing table.

Krista

17 Aug 2025

Stayed 2 nights

The room was really clean. As some people have said the bedroom and bathroom were kind of small, but that was OK since the building so old. My issue was the AC. It did not keep the room very cool, which I had read on another website was a common issue with the hotel. You also had to pay quite a bit for parking, which I wasn’t expecting. Finally, the hallways with the rooms were very dim. However, the staff was lovely and it was a great location.

Michael

22 Sept 2025

Stayed 3 nights

We chose this hotel because of the balcony and views, I would not stay again. I thought about asking for a different room, but it was pretty booked out and decided I could live with it for the few days we were there. The lobby was very nice, check in was smooth, when we got off the elevator on our floor, was hit with old hotel smell. Our room was ok, a little small but at least no smell. The bathroom was very small with a pedestal sink, no vanity or shelving to put anything. I had to keep moving my toiletry bag, couldn't unpack it like I prefer, it sat on the back of the toilet. They put towels, etc on the dresser in the room due to no space in the bathroom. A shelf above the toilet and/or beside the sink would have helped. Very electrical outlet deficient as well. One side of the bed had an outlet so at least my husband could plug in his c-pap machine. I had to charge my phone during the evening, across the room since I didn't have an outlet. The patio was nice, but the pavers were wobbly and the wrought iron taking could use some paint. Despite the updates needed, we did enjoy sitting on the balcony in the morning and watching the fireworks at night.

Kathleen

15 Aug 2025

Stayed 1 night

View of Falls was as expected and very nice. Great spot to see the fireworks if you get a falls view room. We had the balcony. Hotel staff very pleasant. Other than the view, the room was very average. For the price we expected more (frequent travelers) The toilet was loose from floor, the towels were very stiff, cheap toilet paper, the a/c very loud and kept us awake. The shower was nice and included shampoo, conditioner and body wash. No place for any personal items or even the towels in the bathroom which was inconvenient. The bed and pillows were very comfortable. The restaurant is very expensive, again paying high price for the view. So very mixed feelings on room for the price. One night with taxes and parking fee $621.00 CAD. After speaking with hotel, we were compensated a small fraction of cost.

Paula

23 Jul 2025

Stayed 1 night

The hotel is old and the door stuck. We also paid for a “falls view room” which was obstructed and only visible if you wedged yourself between the window and the bed and craned your neck to look down to the left. Both worth the money spent.

Jonathan

4 Sept 2025

Stayed 1 night

The view was great ! But the more we stay in our room the more we started to not like the room itself. No microwave ? Need to take an extra elevator? The main bedroom doesn’t have lights? Cmon

Valarie

12 Aug 2024

Stayed 3 nights

Very small rooms, parking was a joke and the view of the falls from our room which we paid for was only if you were leaning almost out the window. Will not recommend this hotel

Lynn

14 Aug 2025

Stayed 3 nights

Paid for falls view room so not cheap. Rooms very small especially bathroom. Room didn’t even have a chair- no room. Falls view was through a very dirty window. Get 6th floor or higher to see most of falls and it really is a sideways view although we could watch fireworks. no place to sit in lobby. Pool area very dark and depressing. Hotel is convenient to Clifton Hill and view of American falls but about a mile to Canadian falls. We are walkers so didn’t mind. No breakfast included. Parking $45 per day. Overall not a great value. Just ok

Karen

15 Sept 2024

Stayed 2 nights

Very convenient to the falls, we had a Fallsview room, which was nice, but was very outdated, especially the bathroom. Definitely needs a renovation. I did see signs that indicated they were in the process of renovating, hopefully they will finish sooner rather than later. The paint on the door in the bathroom looked like it had about 10 layers of paint on it, there is no fan in the bathroom, no light over the tub/shower so it’s a bit dark in there and there was mold/mildew on the grout on the shower walls and around the edge of the shower.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests describe friendly, helpful staff and occasional upgrades, but others report slow or confusing check-in, unresponsive follow-up, and difficulty receiving the room type or view they booked.

Related guest reviews

Deborah

13 Aug 2024

Stayed 1 night

View of the falls is amazing but the bathrooms are very small

Vanessa

12 Aug 2025

Stayed 2 nights

Before our arrival, I emailed the hotel requesting a room with a view of the falls. When we checked in (an hour early, which they kindly allowed), we were given an extremely small room with no view at all. I asked at the front desk if we could switch to a room with a view, but was told there was no availability and, in a rather dismissive tone, that because I had booked through Expedia there was nothing they could do. The way it was handled made me feel like guests who book through third-party sites are treated as a lower priority. The front desk staff were unhelpful and lacked basic hospitality skills. For a hotel in such a prime tourist area, the customer service was unexpectedly poor. Bottom line: Even if you make a request in advance, don’t expect it to be honored – and don’t expect friendly service if you booked through Expedia.

Jinette

10 Aug 2025

Stayed 1 night

The check in staff was so rude and condescending! So disappointed with the service. We we’re excited to stay at this hotel but was quickly disappointed with the service at the check in service.

Sue

8 Oct 2025

Stayed 2 nights

The room was an upgrade since this trip was for my mother's 99th birthday. The room was wonderful and Aaron at the front desk was so helpful and accommodating.

Helen Mae

2 Jul 2025

Stayed 2 nights

Front desk takes too long, not very coordinated. Our designated room's AC was broken so they had to assign us to different rooms, and to transfer to our original room by next day. I had to repeat the same stuff to the front desk for the remainder of our stay. Bathroom doors don't completely close on both rooms that we occupied. Key card did not work well on both rooms. We had to go back down to the front desk to have them fixed.

Andrew

30 Jul 2025

Stayed 1 night

Right at the foot of Clifton Hill, it offers a lot of options for families/vacationers. Great views of both falls and the nightly fireworks. The buffet breakfast upgrade was well worth the cost. All of the hotel staff were very kind and accommodating.

Cherry

8 Aug 2025

Stayed 1 night

I had a problem at check-in. An unexpected $300.00 deposit was requested. Then when we checked out the deposit was not returned. Even now the $165.25 ($300.00 - $124.75 for breakfast) hasn't been credited to my account. The cost for the rooms doesn't match the amount expressed in the reservation. The reservation quote is $569.00 but the amount actually charged is 679.62 before taxes. Also, please explain the $50.00 "destination fee"?

Sri Sujana

6 Aug 2025

Stayed 1 night

The facility was good but the checkin took forever. I wish there was a seperaye desk for information and checkin. We had 3 desks providing information to people and we had to be line for 30 mins to just checkin

Samar

17 Jun 2025

Stayed 1 night

At the first checking in was very welcoming helpful and informative from our concierge Aaron Thank you

Mike

3 Aug 2025

Stayed 1 night

Aaron rules. What a guy. I’m coming back because of how I was treated.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Excellent, walkable location near the Falls, Clifton Hill, Rainbow Bridge and attractions; fireworks are visible from some rooms.

Related guest reviews

Alisha

27 Sept 2024

Stayed 1 night

Great location

Edward

28 Jul 2024

Stayed 3 nights

Perfect location, great falls views. Very friendly and helpful staff. Rooms are large, clean, comfortable and well-equipped. Many dining options. Great fun stuff for kids: waterpark, arcade, fireworks.

Shannon

16 Jul 2025

Stayed 2 nights

Love the history of the property! Our room was small but comfy. Easy to get to our car parked in the ramp. The area was safe to walk and easy to get to Rainbow bridge.

Luisa Mercedes

15 Aug 2025

Stayed 2 nights

Breakfast with variety to choose from according to what you like. The location of the hotel is excellent 👌, it is close to everything on 5685 Falls Avenue. Niagara Falls. We recomend it.

TONY

24 Jul 2025

Stayed 1 night

The Brock Hotel is located in an area where all the action is and easy access to all amenities.

Andrea

9 Oct 2024

Stayed 2 nights

The location is a plus

Karen

1 Aug 2025

Stayed 3 nights

We liked the location which was very close to Niagara Falls and Clifton Hill. The hotel is older and has a lot of character but it was also very dated. Due to the small room size as well as the older furnishings and interior this would probably not be our 1st choice for a future stay.

Hannah

28 Jul 2025

Stayed 1 night

We enjoyed the convenience of the property. So Close to Clifton Hill and other amenities.

Dan

22 Aug 2025

Stayed 2 nights

We enjoyed that the Brock is a little outside the “thick of it” (ie Clifton Hill commercial street) and that the building has an interesting history. We were also happy with our excellent falls view from the 12th floor. Great breakfast buffet, definitely worth adding on via hotels.com for the $8 price tag. Desk staff was friendly and knowledgeable.

21 Jul 2025

Stayed 1 night

Access to the falls , parking and all kind of different restaurants

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Prime Steakhouse and the 10th-floor breakfast room are praised for the experience but widely considered expensive; breakfast quality ranges from great to bland. On-site Starbucks is handy but pricier, and kid options can be limited.

Related guest reviews

Phillip

10 Aug 2025

Stayed 2 nights

Great location. The view of the falls is from an angle looking to the right but that’s ok. The rooms are on the small size and the bathrooms are teeny tiny. Beds are comfy and hotel is updated. Hershey world. Coca Cola fountain, Starbucks , Waterpark are all inside the hotel. You are right next to the casino and just walk across the street to the falls. Right on the Canadian border. Parking is 45 a night. Skip breakfast at the resteraunt. Super expensive and bland food not worth it at all. Walls are thin so you can hear your neighbors.

Heather

6 Jul 2025

Stayed 1 night

The day was for my husband‘s 50th birthday which is July 5, we stayed the fourth to the fifth and got a balcony room so we can overlook the falls and see the fireworks from our room and avoid the crowds. Everything was perfect. Everyone needs to keep in mind that this building which is pretty amazing is 95 years old! They just did new renovations And kept certain things to give that vintage detail and everything is to the T!!!! we ate at the Fallsview, it was probably the best steak that we’ve ever had in our lives, highly recommend paying after if you need to for the fall view tables. Well worth it especially for couples. The dessert he had was baked Alaska and I can honestly say it’s probably the best dessert I’ve ever had in my life. We had a buffet breakfast that was absolutely fantastic in the same fall view room. Didn’t have to pay extra for a Fallsview table. The food was fantastic the service was fantastic. As it being Hilton everything was a plus

Eva

1 Aug 2025

Stayed 1 night

The best feature of this hotel is their restaurant, the breakfast with a view is really nice and the staff was friendly and helpful

Bonnie

23 Aug 2024

Stayed 1 night

While the staff was friendly the room wasnt bad but not great. The breakfast was aweful and i got sick right after eating. Poor quality and way overpriced. We ended up not really eating and went to i hop for breakfast instead. The view from the 10th floor was amazing though. Probably would not stay here again.

rolf

8 Aug 2024

Stayed 2 nights

Parking is 40 CAD extra, Should be mentioned during booking. Steakhouse at 10 th floor is great, overlooking the falls coloured at night. Breakfast is good there enjoying the view as well.

Brian

13 Aug 2025

Stayed 2 nights

Overall, the hotel was fantastic, our air conditioning seemed to not be able to keep up so it was a tad warm in our room, they did supply us with a fan! I do wish there would have been more clarification that the rainbow room and prime steakhouse location are the same, I got the same view with my breakfast that I did with dinner but yet had to pay extra for the dinner one!

Catherine

15 Oct 2024

Stayed 2 nights

The hotel was really nice. It was apparent that there had been renovations ... the lobby, hallways, lighting - all tastefully done. The water had to be off for a few hours each day but there was plenty of notice. Beds were very comfortable and we had a view of the falls, as well as being able to see the fireworks from our room. I recommend the restaurant on the 10th floor for dinner and the breakfast buffet was wonderful.

Sarunya

3 Sept 2024

Stayed 1 night

The hotel is very close to Clifton Hill, which is the main drag where the touristy things are, including Skywheel, mini golf, souvenir shops, etc. It also is across the street from the falls so you can walk down and take pictures. The breakfast at the hotel restaurant was not worth the price. Its a breakfast buffet but you're really paying for the view which is the view of the falls. The hotel room was smaller than your standard room, especially the bathroom. The bathroom had no counter space and a toilet you would find in a public bathroom. The room needed some updates.

Jennyfer

3 Aug 2025

Stayed 2 nights

All good. Breakfast had good options. Steak house did not have options for kids

Patrick

1 Aug 2025

Stayed 1 night

The view from the room on the falls was nice. The staff was very courteous. We only stayed for one night but we had a wonderful time walking along the falls. Wish we could have stayed longer. The floor in-between a/c and bed was wet because a/c was leaking. They said it was a 4 star hotel. I thought it was more a 3 star hotel. The prime steakhouse was great. The prices are very expensive. The food we ordered was excellent. Not the kind of place if you are on a budget. The rainbow room was a good breakfast @ 29.99 per person. Over all it was a good stay. Prices in the area are set high due to being a tourist area.

Was this helpful?

AI-generated summary based on recent guest reviews

Lindsay

6 Jul 2024

Stayed 1 night

Many things missing that you would expect in a hotel and the parking is weird. You have to take 2 separate elevators which is inconvenient.

Tamim

13 Mar 2023

Stayed 1 night

Room and washroom was very small and no exhaust in washroom hotel got $485 deposit for no reason when I called them to refund my money they said it’s gonna take two weeks to refund you

Michael

13 Mar 2023

Stayed 1 night

I was impressed with the room I got with its amazing view, encompassing a wall full of windows for as much, the bed, the cleanliness, the warmth, the buffet breakfast overlooking the falls with great food and service, and the proximity to all the action, with peace and quiet not far away, as down River Rd., which the place is near. Front desk service (Shania) was great! The down side? Taxes and surcharges, which I gather are not the hotel\'s fault. Parking is expensive everywhere in the area, but, here, was covered and safe, or seemed to be, if not at a distance. The hotel pool wasn\'t yet renovated, and the hot tub was seemingly closed for some reason, though they have a very busy and popular water park at the accompanying hotel next door. Otherwise, we felt we stayed at a place (iconic, no less) that has a lot to offer at the best time of year for value, encompassing a view as good as we could want, and were impressed, with the "premium" class package we booked. We\'d do it again.

Janet

12 Mar 2023

Stayed 3 nights

Second room had a great view of the American Falls. Had to change rooms due to not having a walk-in shower (even though reservation said we would have one). Second room barely adequate to park my daughter's power chair and my mobility scooter. Also second room had no fridge.

Barry

7 Mar 2023

Stayed 1 night

Room was tiny. Not queen bed. Rude staff. Unhelpful. Waiting for refund

Property policies

Check-in

Check-out

Check-in from 00:00

Before 11:00

FAQs about Crowne Plaza Niagara Falls-Fallsview

Is parking available at the hotel?

Yes, the hotel offers covered self-parking for a fee of CAD 45 per day, which includes in/out privileges. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

The hotel offers a buffet breakfast for a surcharge of approximately CAD 29.95 for adults and CAD 14.95 for children. Breakfast is available during designated serving hours.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, but are subject to availability and may incur additional charges.

What accessibility features does the hotel offer for guests with disabilities?

The hotel provides several accessibility features, including a wheelchair-accessible registration desk, public washrooms, meeting spaces, and on-site restaurant. There are also limited wheelchair-accessible rooms and paths of travel.

Where is the hotel located in relation to local attractions?

The hotel is located at 5685 Falls Avenue, just 0.3 miles (0.5 km) from Niagara Falls and within walking distance to several attractions, including Fallsview Indoor Waterpark (0.1 miles) and Clifton Hill (0.4 miles).

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, which is available for guest use. Specific operational hours are not provided.

Have a question?

Instant AI responses are based on hotel information

Considering this hotel for your Niagara Falls trip?

What are typical room rates at Crowne Plaza Niagara Falls-Fallsview in Niagara Falls?

Over the next 60–90 days, room rates at the Crowne Plaza Niagara Falls-Fallsview in Niagara Falls typically average around US$138 a night for two guests, ranging from US$126 to US$254 on peak dates.

When is the best time to visit Crowne Plaza Niagara Falls-Fallsview to avoid the crowds?

July is the busiest month for demand at the Crowne Plaza Niagara Falls-Fallsview in Niagara Falls, while January is the quietest month for crowds. Visiting in January or the surrounding winter months will give you the lightest footfall and better availability.

Which month offers the lowest rates at Crowne Plaza Niagara Falls-Fallsview?

March is the cheapest month to stay at the Crowne Plaza Niagara Falls-Fallsview in Niagara Falls, averaging US$129 a night; July is the priciest month, averaging US$245. March’s lower rates come despite January being the quietest month for crowds.

How do Crowne Plaza Niagara Falls-Fallsview’s prices compare with other nearby hotels?

The Crowne Plaza Niagara Falls-Fallsview is cheaper than 7 of 17 comparable hotels in Niagara Falls, with a typical median of US$143 a night compared to around US$130 for its competitors.

How does the nightly price at Crowne Plaza Niagara Falls-Fallsview in Niagara Falls compare to recent weeks?

The current price at Crowne Plaza Niagara Falls-Fallsview in Niagara Falls is US$138 per night for 2 guests, which is low for this hotel: about 20% below its US$177 average over the last 60 days. Most nights over that period fell between US$125 and US$386.

Prices for upcoming dates

November 2026

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $165	7 $175
8 $139	9 $138	10 $123	11 $123	12 $116	13 $137	14 $162
15 $117	16 $118	17 $117	18 $117	19 $138	20 $154	21 $151
22 $116	23 $116	24 $117	25 $117	26 $116	27 $138	28 $152
29 $117	30 $117

December 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-11-06: 164.58595522174073USD
2026-11-07: 175.35084015289306USD
2026-11-08: 139.29351512523652USD
2026-11-09: 138.33886055355836USD
2026-11-10: 123.1912676230774USD
2026-11-11: 123.40766132185364USD
2026-11-12: 116.43547437583923USD
2026-11-13: 137.16575430640412USD
2026-11-14: 161.60760371914674USD
2026-11-15: 117.04034094083404USD
2026-11-16: 117.97916099757386USD
2026-11-17: 117.04034094083404USD
2026-11-18: 117.04034094083404USD
2026-11-19: 138.14774084962463USD
2026-11-20: 154.08620912342835USD
2026-11-21: 151.11864073841858USD
2026-11-22: 116.2202117138443USD
2026-11-23: 116.2202117138443USD
2026-11-24: 117.04034094083404USD
2026-11-25: 117.04034094083404USD
2026-11-26: 116.2202117138443USD
2026-11-27: 138.14774084962463USD
2026-11-28: 151.55508487142944USD
2026-11-29: 117.04034094083404USD
2026-11-30: 117.04034094083404USD
2026-12-01: 188.55458054598998USD
2026-12-02: 191.61768327085878USD
2026-12-03: 191.61768327085878USD
2026-12-04: 138.14774084962463USD
2026-12-05: 151.11864073841858USD
2026-12-06: 117.04034094083404USD
2026-12-07: 117.04034094083404USD
2026-12-08: 117.04034094083404USD
2026-12-09: 117.04034094083404USD
2026-12-10: 117.04034094083404USD
2026-12-11: 138.09287280967712USD
2026-12-12: 152.20855200187682USD
2026-12-13: 117.04034094083404USD
2026-12-14: 117.04034094083404USD
2026-12-15: 117.04034094083404USD
2026-12-16: 116.2202117138443USD
2026-12-17: 117.04034094083404USD
2026-12-18: 138.14774084962463USD
2026-12-19: 152.20855200187682USD
2026-12-20: 117.04034094083404USD
2026-12-21: 117.04034094083404USD
2026-12-22: 117.04034094083404USD
2026-12-23: 117.04034094083404USD
2026-12-24: 152.20855200187682USD
2026-12-25: 165.5735289165802USD
2026-12-26: 187.3875546845398USD
2026-12-27: 151.5850530941162USD
2026-12-28: 151.52930063442994USD
2026-12-29: 151.11864073841858USD
2026-12-30: 151.5850530941162USD
2026-12-31: 318.66473181774904USD
2027-01-01: 182.539539854187USD
2027-01-02: 187.3875546845398USD
2027-01-03: 124.06534645413208USD
2027-01-04: 124.06534645413208USD
2027-01-05: 124.06534645413208USD
2027-01-06: 129.54723511610413USD

Su	Mo	Tu	We	Th	Fr	Sa
		1 $189	2 $192	3 $192	4 $138	5 $151
6 $117	7 $117	8 $117	9 $117	10 $117	11 $138	12 $152
13 $117	14 $117	15 $117	16 $116	17 $117	18 $138	19 $152
20 $117	21 $117	22 $117	23 $117	24 $152	25 $166	26 $187
27 $152	28 $152	29 $151	30 $152	31 $319