The Ritz-Carlton Osaka

Name: The Ritz-Carlton Osaka
Address: Kita-ku Umeda 2-5-25, Umeda, Osaka, Japan, Osaka, Osaka Prefecture, Japan
Rating: 9.05

"Amazing bar"

"Great check-in/check-out process"

"Loved the pool"

"Superb restaurant"

"Staff were helpful and professional"

"Impressive views"

Amenities

Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking

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Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional features at this hotel include compl...

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Guest reviews

9.1

Superb

Based on 1,000 verified reviews

Who stays here?

Business

18%

Couple

33%

Family

30%

Group

10%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, The Ritz-Carlton Osaka earns high praise for exceptionally warm, attentive service and spacious, elegant rooms, while a recurring critique notes the classic property feels dated in places compared with newer five‑star hotels.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Amir

last week

·

Stayed 3 nights

Great staff and service. Elegancy of the 19th century. Ultra deluxe hotel. Good France restaurant (Michelin) - recommended experience.

10

adil

2 weeks ago

·

Stayed 4 nights

Excellent service and hotel. The buffet breakfast was high quality.

10

John

2 weeks ago

·

Stayed 5 nights

We loved the bedroom - especially the luxurious bathroom with a deep bathtub and an excellent shower. The staff were extremely polite and helpful (something you come to expect in Japan!), and the location close to the station makes it very easy to make out-of-town excursions. For a country with such an excellent design aesthetic of its own, we found the English country-house décor a little dissonant, but I suppose that is just a matter of individual taste!

10

kelly

Apr 17, 2026

·

Stayed 4 nights

Our stay met the expectations of a Ritz-Carlton. Beautiful property near metro lines. Room very comfortable--first night bed seemed too hard but adapted and was fine. Breakfast was wonderful. Staff top notch. Maid service excellent. Would highly recommend this property.

10

MEI CHING

Mar 13, 2026

·

Stayed 5 nights

room amd staff are good

Kita-ku Umeda 2-5-25, Umeda, Osaka, Japan

Location

A stay at The Ritz-Carlton, Osaka places you in the heart of Osaka, a 5-minute drive from Dotonbori and 7 minutes from Osaka Castle. This luxury hotel is 4.4 mi (7.1 km) from Universal Studios Japan and 5.5 mi (8.8 km) from Osaka Aquarium Kaiyukan.

Herbis Plaza(0.1 miles)

Sankei Hall Breeze(0.2 miles)

Osaka Station City(0.3 miles)

Grand Front Osaka Mall(0.4 miles)

Hanshin Department Store(0.4 miles)

LUCUA Osaka(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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The Ritz-Carlton Osaka

Amenities

Property description

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Guest reviews

Superb

Who stays here?

What guests think

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The Ritz-Carlton Osaka.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Superb

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

Have a question?

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The Ritz-Carlton Osaka