Ella Helea, Ultra All-Inclusive Resort
US$640
/ night
Avg. for November
Prices for Ella Helea, Ultra All-Inclusive Resort
Select dates to see prices and availability
US$640
/ night
Avg. for November
Monthly average prices
Nightly prices at Ella Helea, Ultra All-Inclusive Resort average US$219 in the cheapest month (October) and US$662 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| April | US$249 |
| May | US$254 |
| June | US$407 |
| July | US$467 |
| August | US$528 |
| September | US$385 |
| October | US$219 |
| November | US$640 |
| December | US$662 |
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Nov · US$640
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Most expensive: December (~US$662)
Cheapest: October (~US$219)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a waterslide and a sauna. Additional features at this hotel include complimentary ...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a waterslide and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Dining
Grab a bite at Lopia, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.
Rooms
Make yourself at home in one of the 626 air-conditioned rooms featuring refrigerators. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Location
When you stay at Ella Helea in Rhodes, you'll be on the beach, within a 15-minute drive of Rhodes Port and Faliraki Beach. This all-inclusive hotel is 4.2 mi (6.7 km) from Palace of the Grand Master of the Knights of Rhodes and 5 mi (8.1 km) from Elli Beach.
What's nearby
Kallitheas Beach(1 Miles)
Agia Marina Beach(1.3 Miles)
Kókkina(2 Miles)
Kallithea Springs(2 Miles)
Oasis Beach(2.3 Miles)
Zephyros Beach(2.6 Miles)
Kallithea Beach(2.7 Miles)
Rodini Park(3 Miles)
Rhodes St. Francis Church(3.3 Miles)
Diagoras Stadium(3.3 Miles)
Park of Saint Fragkiskos(3.4 Miles)
Andreas Papandreou Park(3.4 Miles)
Water Park Faliraki(3.7 Miles)
Jewish Quarter(3.7 Miles)
Virgin of the Burgh Church(3.8 Miles)
The nearest major airport is Diagoras Airport (RHO)(11.4 Miles)
Restaurant
Swimming pool
Babysitting/Child services
Business centre
Room service
Dry cleaning
Location
Leoforos Kallitheas, Kallithea, Greece
Kallitheas Beach (1 Miles)
Agia Marina Beach (1.3 Miles)
Kókkina (2 Miles)
Kallithea Springs (2 Miles)
Oasis Beach (2.3 Miles)
Zephyros Beach (2.6 Miles)
Room options
2
Helea Suite, Sea Front
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
538 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living Room
4
Helea Suite with Swim Up Pool
Room details
1 Large Double Bed
and 2 Sofa Beds
Sleeps 3
592 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living Room
4
Junior Suite with Pool View & Swim Up Pool
Room details
1 Large Double Bed
and 2 Sofa Beds
Sleeps 3
288 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Refrigerator
3
Junior Suite Courtyard
Room details
1 Large Double Bed
and 2 Sofa Beds
Sleeps 3
388 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living Room
4
Junior Suite with Sea View
Room details
1 Large Double Bed
and 2 Sofa Beds
Sleeps 3
344 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living Room
5
Deluxe Room with Swim Up Pool
Room details
1 Large Double Bed
and 1 Single Bed
Sleeps 3
237 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)RefrigeratorPrivate Pool
9
Water Bungalow Private Pool & Sea View
Room details
1 Large Double Bed
and 1 Single Bed
Sleeps 3
Balcony or PatioAir ConditioningWi-Fi (Free)RefrigeratorPrivate Pool
4
Junior Suite Pool View & Sharing Pool
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
344 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Refrigerator
7
Junior Suite with Sea View & Swim Up Pool
Room details
1 Large Double Bed
and 2 Single Beds
Sleeps 3
344 ft²
Balcony or PatioSeparate Dining AreaAir ConditioningWi-Fi (Free)RefrigeratorPrivate Pool
5
Helea Suite with Sea View and Private Sauna
Room details
1 Large Double Bed
and 2 Sofa Beds
Sleeps 3
592 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living Room
5
Deluxe Room with Sea View
Room details
1 Large Double Bed
and 1 Single Bed
Sleeps 3
288 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Refrigerator
5
Junior Suite with Pool View
Room details
1 Large Double Bed
and 2 Sofa Beds
Sleeps 3
344 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living Room
4
Deluxe Room with Land View
Room details
1 Large Double Bed
and 1 Single Bed
Sleeps 3
237 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Refrigerator
Guest reviews of Ella Helea, Ultra All-Inclusive Resort
8.3
Very good
Based on 629 verified reviews
Who stays here?
Business
1%
Couple
32%
Family
54%
Group
10%
Solo
0%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews of Ella Helea, travelers praise the modern resort setting, multiple pools, beach access, and family‑focused amenities, while noting crowding at peak times, queues for bars and buffet, and unheated pools outside high summer.
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What guests think
Across recent reviews of Ella Helea, travelers praise the modern resort setting, multiple pools, beach access, and family‑focused amenities, while noting crowding at peak times, queues for bars and buffet, and unheated pools outside high summer.
Service feedback is split: many describe warm, attentive teams, yet others report understaffing, slow bar and breakfast service, and occasionally curt reception interactions. Food draws both praise and criticism—the buffet offers plenty of choice but can feel repetitive or lukewarm with queues, while the à la carte venues range from excellent to disappointing and are hard to book. Rooms are modern with attractive views and popular swim‑up options, though some note small bathrooms, noise between rooms, and air‑conditioning limits; cleanliness is generally good but housekeeping consistency varies. Overall, expect a lively, family‑oriented beach resort with strong facilities but uneven five‑star polish.
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AI-generated summary based on recent guest reviews
Facilities
Extensive pools, beach access, a water park and kids club stand out, and many like the overall modern setup and spa. Common drawbacks are unheated pools, crowded main areas, sunbed reservation behavior, slow bars, and occasional lift issues.
Related guest reviews
10
Nicholas
11 Nov 2025
·
Stayed 7 nights
Facilities were great, food was superb and hotel staff very friendly.
Facilities were great, food was superb and hotel staff very friendly.
8
Andreas
19 Oct 2025
·
Stayed 9 nights
Lässt kaum Wünsche offen. Absolut saubere Anlage. Sehr freundliches Personal. Speisen abwechslungsreich und in Ordnung. Vielen Möglichkeiten zum Essen und trinken. Etwas hellhörige Zimmer und Flure. Pools nicht beheizt. Daher der Abzug in der Gesamtbewertung.
Lässt kaum Wünsche offen. Absolut saubere Anlage. Sehr freundliches Personal. Speisen abwechslungsreich und in Ordnung. Vielen Möglichkeiten zum Essen und trinken. Etwas hellhörige Zimmer und Flure. Pools nicht beheizt. Daher der Abzug in der Gesamtbewertung.
8
Nadia Khateejah
9 Sept 2025
·
Stayed 7 nights
Beautiful hotel and facilities but poor service - long queues, no pool service, room cleaning was late in the day (was often between 4-5pm), the corridors to the rooms were dark and damp smelling - lacked 5 star service imo. Very family friendly which it is advertised as and so many amazing facilities for children but definitely very busy due to the size of the hotel - would’ve preferred adult only in this instance
Beautiful hotel and facilities but poor service - long queues, no pool service, room cleaning was late in the day (was often between 4-5pm), the corridors to the rooms were dark and damp smelling - lacked 5 star service imo. Very family friendly which it is advertised as and so many amazing facilities for children but definitely very busy due to the size of the hotel - would’ve preferred adult only in this instance
10
Fojan
15 Sept 2025
·
Stayed 6 nights
Pool, Restaurants, Wellness
Pool, Restaurants, Wellness
10
Megan
21 Jul 2025
·
Stayed 4 nights
Great hotel, don’t really need to leave the resort only to see old town Rhodes. 100% recommend a swim up pool at the room, main pool is chaotic people reserving chairs from 8am and not issuing them u til noon or after if even at all. But staff and everything else was brilliant. Thank you!
Great hotel, don’t really need to leave the resort only to see old town Rhodes. 100% recommend a swim up pool at the room, main pool is chaotic people reserving chairs from 8am and not issuing them u til noon or after if even at all. But staff and everything else was brilliant. Thank you!
10
Tom
15 Aug 2025
·
Stayed 5 nights
This our 2nd visit to Helea and it was great, as a family with young kids looking for a one-stop-shop this resort checks all the boxes - full board, beach, pools, water park, kids club, cinema, nightly family activities and shows and more. The resort functioned impeccably (except for some minor hiccups with the the main restaurant during rush hour and with the room cleaners), the kids had tons of fun and their parents too!
This our 2nd visit to Helea and it was great, as a family with young kids looking for a one-stop-shop this resort checks all the boxes - full board, beach, pools, water park, kids club, cinema, nightly family activities and shows and more. The resort functioned impeccably (except for some minor hiccups with the the main restaurant during rush hour and with the room cleaners), the kids had tons of fun and their parents too!
6
Marseel
31 Oct 2025
·
Stayed 6 nights
The hotel location is beautiful. The beach is very nice but I imagine it gets very crowded in high season as it was relatively crowded on nice days of the low season. However, service was really bad. Rude staff or just careless (perhaps without realizing). No attention to detail that you would expect from a high price tag, 5 star hotel. Food was less than average and limited options of drinks (most wines on the menus were “out of stock”) and even coffee didn’t taste good. Again, ok hotel but def not for the price tag it warranted. We went in off season so it was a bit cold. It would have been nice if at least one pool was a bit heated but the pools were all freezing cold and it was 24/25 degrees outside.
The hotel location is beautiful. The beach is very nice but I imagine it gets very crowded in high season as it was relatively crowded on nice days of the low season. However, service was really bad. Rude staff or just careless (perhaps without realizing). No attention to detail that you would expect from a high price tag, 5 star hotel. Food was less than average and limited options of drinks (most wines on the menus were “out of stock”) and even coffee didn’t taste good. Again, ok hotel but def not for the price tag it warranted. We went in off season so it was a bit cold. It would have been nice if at least one pool was a bit heated but the pools were all freezing cold and it was 24/25 degrees outside.
10
Gurleen
22 Jul 2023
·
Stayed 6 nights
Exceptional 10/10 resort! Great location near old town, beaches, and night life. Amazing amenities on the resort with multiple pools, gym area, spa, shops, areas for children, etc. staff were welcoming and friendly and there were many different food options availble. Had a wonderful experience and would definitely recommend this resort as it is newly renovated and stunning for Instagram photos
Exceptional 10/10 resort! Great location near old town, beaches, and night life. Amazing amenities on the resort with multiple pools, gym area, spa, shops, areas for children, etc. staff were welcoming and friendly and there were many different food options availble. Had a wonderful experience and would definitely recommend this resort as it is newly renovated and stunning for Instagram photos
8
Michael
22 Jul 2025
·
Stayed 5 nights
The property itself is lovely, very clean, bright and well maintained. The negatives are the A la carte restaurants and the sunbed shenanigans. The a la cartes are very difficult (if not impossible for some of them) to get into and once you do the food and service was disappointing. The sun beds are ridiculous! Most have towels by 6.30 in the morning and although signs are around saying no holding beds this is in no way inforced.
The property itself is lovely, very clean, bright and well maintained. The negatives are the A la carte restaurants and the sunbed shenanigans. The a la cartes are very difficult (if not impossible for some of them) to get into and once you do the food and service was disappointing. The sun beds are ridiculous! Most have towels by 6.30 in the morning and although signs are around saying no holding beds this is in no way inforced.
8
Stefan
5 Jul 2024
·
Stayed 6 nights
Fitnessraum nicht klimatisiert. Teilweise extrem überfüllte Speisesäle. Keine Handtücher mehr verfügbar. Liegen zu wenige.
Fitnessraum nicht klimatisiert. Teilweise extrem überfüllte Speisesäle. Keine Handtücher mehr verfügbar. Liegen zu wenige.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found Ella Helea clean and well kept, with rooms serviced daily. Others reported inconsistent housekeeping or maintenance (late or surface-level cleaning, debris or mold, and occasional pests), especially during busy periods.
Related guest reviews
6
Lirim
12 Oct 2024
·
Stayed 7 nights
Das Hotel ist schön leider sieht man in jeder Ecke Schäden und Unsauberkeiten. In Restaurants bekommt man immer das gleiche buffetmenü man vermisst das typisch griechische Spezialitäten. In Italienische Restaurant bekommt man Industrie Pizza vorgebacken. Zum frühstück buffet fehlt einiges. Personal war sehr net und hilfsbereit.
Das Hotel ist schön leider sieht man in jeder Ecke Schäden und Unsauberkeiten. In Restaurants bekommt man immer das gleiche buffetmenü man vermisst das typisch griechische Spezialitäten. In Italienische Restaurant bekommt man Industrie Pizza vorgebacken. Zum frühstück buffet fehlt einiges. Personal war sehr net und hilfsbereit.
6
Fiona
20 Sept 2023
·
Stayed 7 nights
I have to give a mixed review as sone areas were good, others disappointing. The room was not cleaned until late afternoon and the mini bar was not stocked on 4 occasions. There is no iron available which for a 5 star hotel I could not believe. You have to use the ironing service at the hotel. The specialist restaurants you have to book and despite doing this on check in I only had the option to book 2 as the hotel was so full. The corridors to the rooms were not hoovered for days and there was a cigarette butt the cleaners walked past that was there 3 days. Reception staff were mixed with 2 girls lovely but 2 couldn’t crack a smile and were downright rude and unfriendly. My husband even commented on the looks one would give me whenever I was in reception, maybe as I had to complain but I was justified. There was no upgrade available and no late checkout although we did get a room to shower in which was appreciated. Now it wasn’t all bad, if the management could fix the above the place could be great. The restaurant staff work so hard especially at breakfast but three times we had to wait for a table to be laid as you find your own way so a few days we didn’t bother with breakfast. The staff are overworked here. In the Greek restaurant on a lunchtime however the staff and service were fab as they were in the other 2 speciality restaurants. The service in the Italian was outstanding. The drinks are good quality overall and good staff. Hotel is modern and a good design.
I have to give a mixed review as sone areas were good, others disappointing. The room was not cleaned until late afternoon and the mini bar was not stocked on 4 occasions. There is no iron available which for a 5 star hotel I could not believe. You have to use the ironing service at the hotel. The specialist restaurants you have to book and despite doing this on check in I only had the option to book 2 as the hotel was so full. The corridors to the rooms were not hoovered for days and there was a cigarette butt the cleaners walked past that was there 3 days. Reception staff were mixed with 2 girls lovely but 2 couldn’t crack a smile and were downright rude and unfriendly. My husband even commented on the looks one would give me whenever I was in reception, maybe as I had to complain but I was justified. There was no upgrade available and no late checkout although we did get a room to shower in which was appreciated. Now it wasn’t all bad, if the management could fix the above the place could be great. The restaurant staff work so hard especially at breakfast but three times we had to wait for a table to be laid as you find your own way so a few days we didn’t bother with breakfast. The staff are overworked here. In the Greek restaurant on a lunchtime however the staff and service were fab as they were in the other 2 speciality restaurants. The service in the Italian was outstanding. The drinks are good quality overall and good staff. Hotel is modern and a good design.
4
George
7 Jul 2025
·
Stayed 2 nights
Glass shards were on my patio. Asked them to get cleaned and still there after the day I left . Couldn’t use with child . Buffet wait was 30 minutes. Why not staff properly. Need to work on housekeeping and staffing. But a 5 star quality.
Glass shards were on my patio. Asked them to get cleaned and still there after the day I left . Couldn’t use with child . Buffet wait was 30 minutes. Why not staff properly. Need to work on housekeeping and staffing. But a 5 star quality.
8
Lina
11 Oct 2025
·
Stayed 8 nights
Wir hatten einen insgesamt sehr schönen Aufenthalt in diesem Hotel. Die Anlage ist groß, gepflegt und sehr sauber. Besonders die Pools waren toll und das Meer direkt am Strand war wunderschön. Auch die Zimmer wurden täglich gründlich gereinigt, sodass man sich wirklich wohlfühlen konnte. Das Personal war überwiegend sehr freundlich und hilfsbereit, nur an der Rezeption hatte man manchmal das Gefühl, dass man etwas von oben herab behandelt wird das war etwas schade. Das Essen war grundsätzlich gut, allerdings fehlte uns etwas die Abwechslung. Die Auswahl war fast jeden Tag gleich, da könnte man auf jeden Fall noch etwas variieren. Ein kleiner Minuspunkt war außerdem, dass uns am letzten Tag auf dem Balkon eine Kakerlake aus dem Abfluss „besucht“ hat. Zudem hört man in den Zimmern recht deutlich, wenn die Nachbarn ihre Türen schließen das war teilweise sehr laut. Trotz dieser kleinen Mängel können wir das Hotel aber auf jeden Fall weiterempfehlen. Es ist wirklich ein schönes, sauberes und gut gepflegtes Haus, in dem man einen erholsamen Urlaub verbringen kann.
Wir hatten einen insgesamt sehr schönen Aufenthalt in diesem Hotel. Die Anlage ist groß, gepflegt und sehr sauber. Besonders die Pools waren toll und das Meer direkt am Strand war wunderschön. Auch die Zimmer wurden täglich gründlich gereinigt, sodass man sich wirklich wohlfühlen konnte. Das Personal war überwiegend sehr freundlich und hilfsbereit, nur an der Rezeption hatte man manchmal das Gefühl, dass man etwas von oben herab behandelt wird das war etwas schade. Das Essen war grundsätzlich gut, allerdings fehlte uns etwas die Abwechslung. Die Auswahl war fast jeden Tag gleich, da könnte man auf jeden Fall noch etwas variieren. Ein kleiner Minuspunkt war außerdem, dass uns am letzten Tag auf dem Balkon eine Kakerlake aus dem Abfluss „besucht“ hat. Zudem hört man in den Zimmern recht deutlich, wenn die Nachbarn ihre Türen schließen das war teilweise sehr laut. Trotz dieser kleinen Mängel können wir das Hotel aber auf jeden Fall weiterempfehlen. Es ist wirklich ein schönes, sauberes und gut gepflegtes Haus, in dem man einen erholsamen Urlaub verbringen kann.
6
Kristin Andersen
5 Jul 2024
·
Stayed 7 nights
Veldig fin uteplass med tilhørende basseng. Det reddet ferien. Hadde junior suite, som var en del mindre enn forventet. Fryktelig dårlig renhold overalt. Altfor få mennesker på jobb i hovedrestauranten og noen av de andre, slik at det alltid var fullt av rot og matrester når vi fikk tildelt bord. Ikke nok plass ved bassengene. Hyggelig personale. Men syns alt i alt ikke dette er et hotell som fortjener 5 stjerner.
Veldig fin uteplass med tilhørende basseng. Det reddet ferien. Hadde junior suite, som var en del mindre enn forventet. Fryktelig dårlig renhold overalt. Altfor få mennesker på jobb i hovedrestauranten og noen av de andre, slik at det alltid var fullt av rot og matrester når vi fikk tildelt bord. Ikke nok plass ved bassengene. Hyggelig personale. Men syns alt i alt ikke dette er et hotell som fortjener 5 stjerner.
8
James
30 Oct 2025
·
Stayed 7 nights
Clean
Clean
10
Amy
22 Oct 2025
·
Stayed 6 nights
Clean hotel, nice food, brilliant and friendly staff
Clean hotel, nice food, brilliant and friendly staff
6
Jonathon
31 May 2023
·
Stayed 6 nights
While the property itself was undeniably stunning, there were numerous issues that marred our experience. Perhaps the most frustrating problem was the lack of hot water. Out of our six-day stay, we had hot water for only two days. This made showering, especially for our children, an uncomfortable and challenging task. Despite repeatedly bringing this concern to the attention of the staff, it seemed as though they simply didn't care. Eventually, we had to escalate the issue to Expedia, and I must commend them for their prompt and efficient assistance. Another significant letdown was the cleanliness of the room. It was evident that only surface cleaning had been done, as the room barely met basic hygiene standards. Shockingly, the room wasn't cleaned at all for the first two days of our stay. The baseboards were covered in dirt, and the state of the shower was downright appalling. Considering the resort is relatively new, one would expect a greater emphasis on attention to detail and cleanliness. It was evident that the resort was understaffed. Furthermore, the a la carte booking system proved to be a disappointment. The resort scheduled two dinner for us on the same day, with a mere two-hour gap between them. They couldn't rebook us so we didn't get any value here. Given the aforementioned shortcomings, I would suggest considering an alternative resort until these issues are rectified. With improvements in these areas, Helea could undoubtedly become a truly exceptional
While the property itself was undeniably stunning, there were numerous issues that marred our experience. Perhaps the most frustrating problem was the lack of hot water. Out of our six-day stay, we had hot water for only two days. This made showering, especially for our children, an uncomfortable and challenging task. Despite repeatedly bringing this concern to the attention of the staff, it seemed as though they simply didn't care. Eventually, we had to escalate the issue to Expedia, and I must commend them for their prompt and efficient assistance. Another significant letdown was the cleanliness of the room. It was evident that only surface cleaning had been done, as the room barely met basic hygiene standards. Shockingly, the room wasn't cleaned at all for the first two days of our stay. The baseboards were covered in dirt, and the state of the shower was downright appalling. Considering the resort is relatively new, one would expect a greater emphasis on attention to detail and cleanliness. It was evident that the resort was understaffed. Furthermore, the a la carte booking system proved to be a disappointment. The resort scheduled two dinner for us on the same day, with a mere two-hour gap between them. They couldn't rebook us so we didn't get any value here. Given the aforementioned shortcomings, I would suggest considering an alternative resort until these issues are rectified. With improvements in these areas, Helea could undoubtedly become a truly exceptional
10
Samantha
1 Nov 2025
·
Stayed 5 nights
Very nice and friendly staff Clean resort Good food Entertainment for children Children friendly hotel
Very nice and friendly staff Clean resort Good food Entertainment for children Children friendly hotel
10
Clarisse
24 Oct 2024
·
Stayed 5 nights
Lieu tres agréable. Nourriture excellente. Malheureusement eau des piscines très froides. Établissement bruyant. Menage de chambre très léger
Lieu tres agréable. Nourriture excellente. Malheureusement eau des piscines très froides. Établissement bruyant. Menage de chambre très léger
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and stylish, often with sea or pool views and popular swim‑up options. Some noted small bathrooms, limited storage, hard mattresses, noise between rooms, A/C capped around 22°C, and limited privacy on some balconies.
Related guest reviews
10
Aasiyah
12 Jul 2024
·
Stayed 4 nights
Beautiful resort, spacious rooom - we booked a junior suite with swim up pool and sea view. The pool wasnt actually a swim up pool which was a bit disappointing, but it was nice having a quieter pool - Lots of food and drink options throughout the day, including the pool and beach bars, the crepes were delicious - Beach always had lounges available, sunrise was beautiful, we woke up to see it daily -
Beautiful resort, spacious rooom - we booked a junior suite with swim up pool and sea view. The pool wasnt actually a swim up pool which was a bit disappointing, but it was nice having a quieter pool - Lots of food and drink options throughout the day, including the pool and beach bars, the crepes were delicious - Beach always had lounges available, sunrise was beautiful, we woke up to see it daily -
10
Cameron
2 Oct 2025
·
Stayed 2 nights
Room size was great & balcony was a nice touch. Bathroom was a little on the smaller side. Breakfast and lunch options were good- we mainly ate out in old town in the evening as the buffet wasn't our scene. Buffet & pool did get particularly busy, seemed to be a lot of children.
Room size was great & balcony was a nice touch. Bathroom was a little on the smaller side. Breakfast and lunch options were good- we mainly ate out in old town in the evening as the buffet wasn't our scene. Buffet & pool did get particularly busy, seemed to be a lot of children.
8
Julie
18 Oct 2023
·
Stayed 7 nights
Our stay was lovely. Our room was very comfortable and big. Staff were courteous although the buffet staff seemed a bit frazzled. Long hours and days I assume. The pools were wonderful and catered for all ages. All in all a wonderful holiday.
Our stay was lovely. Our room was very comfortable and big. Staff were courteous although the buffet staff seemed a bit frazzled. Long hours and days I assume. The pools were wonderful and catered for all ages. All in all a wonderful holiday.
8
Andreas
19 Oct 2025
·
Stayed 9 nights
Lässt kaum Wünsche offen. Absolut saubere Anlage. Sehr freundliches Personal. Speisen abwechslungsreich und in Ordnung. Vielen Möglichkeiten zum Essen und trinken. Etwas hellhörige Zimmer und Flure. Pools nicht beheizt. Daher der Abzug in der Gesamtbewertung.
Lässt kaum Wünsche offen. Absolut saubere Anlage. Sehr freundliches Personal. Speisen abwechslungsreich und in Ordnung. Vielen Möglichkeiten zum Essen und trinken. Etwas hellhörige Zimmer und Flure. Pools nicht beheizt. Daher der Abzug in der Gesamtbewertung.
6
Karen
30 Oct 2025
·
Stayed 7 nights
Our room was very nice with a wonderful sea view. The resort itself if very nice. The buffet offered a wonderful selection of food and it was delicious. The food at the three specialty restaurants was not great and was disappointing, so we def preferred the buffet. The staff overall were not very friendly and the resort did not do much to organise activities. Not sure I would recommend this resort.
Our room was very nice with a wonderful sea view. The resort itself if very nice. The buffet offered a wonderful selection of food and it was delicious. The food at the three specialty restaurants was not great and was disappointing, so we def preferred the buffet. The staff overall were not very friendly and the resort did not do much to organise activities. Not sure I would recommend this resort.
8
Jessica
5 Sept 2025
·
Stayed 6 nights
The hotel was very modern, aesthetically pleasing and spacious. Check in was nice and easy and the swim up pool room was great - just note if you don’t plan to go for the sea view option, your pool might be in the shade for most the day! There were a LOT of small children and families, however there was the option to stay in the adult only hotel in the complex (but of course, more expensive!) It’s a shame there wasn’t a section in the main hotel for adults during the day time - the pool nearest to the beach would be perfect for this as there were beds in the pool etc, but instead was full of babies and young children. We chose to sit on the beach throughout our visit as the main pool was VERY crowded. However getting sunbeds was no issue whatsoever. The buffet was brilliant both at morning and dinner and the staff were great, especially Jane! We booked the Italian and Latin America restaurant towards the end of the holiday to leave it on a high - these both were a massive disappointment and I would refuse to pay for the meals if I had been half board! The staff were rude, una
The hotel was very modern, aesthetically pleasing and spacious. Check in was nice and easy and the swim up pool room was great - just note if you don’t plan to go for the sea view option, your pool might be in the shade for most the day! There were a LOT of small children and families, however there was the option to stay in the adult only hotel in the complex (but of course, more expensive!) It’s a shame there wasn’t a section in the main hotel for adults during the day time - the pool nearest to the beach would be perfect for this as there were beds in the pool etc, but instead was full of babies and young children. We chose to sit on the beach throughout our visit as the main pool was VERY crowded. However getting sunbeds was no issue whatsoever. The buffet was brilliant both at morning and dinner and the staff were great, especially Jane! We booked the Italian and Latin America restaurant towards the end of the holiday to leave it on a high - these both were a massive disappointment and I would refuse to pay for the meals if I had been half board! The staff were rude, una
6
Toni Maree
13 Aug 2025
·
Stayed 10 nights
Bed was memory foam which I do not get on with. So uncomfortable sleep. Staff were friendly and amazing. Too many children in the second week of our holiday. But the hotel was lovely just a bit too big for us. Great options of food and the restaurants good and service weee amazing.
Bed was memory foam which I do not get on with. So uncomfortable sleep. Staff were friendly and amazing. Too many children in the second week of our holiday. But the hotel was lovely just a bit too big for us. Great options of food and the restaurants good and service weee amazing.
8
Catherine Louise
15 Sept 2024
·
Stayed 14 nights
The hotel itself was lovely, beautiful room. More family orientated than anticipated and as a couple travelling we would have appreciated an adults only area. There was a smaller pool but we tried to use this twice and both times, before 8am, all beds had been reserved by towels which was really disappointing as the hotel has a no reservation policy but this was obviously not enforced. Air con only went to 22 and would have liked it just slightly cooler bearing in mind the high outside temp. Despite being all inclusive, and having a swim up room, the mini bar only had soft drinks so rather than walking to the bar we would pay at the mini market instead. The al a carte restaurants were fantastic, especially the Sushi one. Breakfast service was sometimes slow so that our coffees didn't arrive until after we'd eaten.
The hotel itself was lovely, beautiful room. More family orientated than anticipated and as a couple travelling we would have appreciated an adults only area. There was a smaller pool but we tried to use this twice and both times, before 8am, all beds had been reserved by towels which was really disappointing as the hotel has a no reservation policy but this was obviously not enforced. Air con only went to 22 and would have liked it just slightly cooler bearing in mind the high outside temp. Despite being all inclusive, and having a swim up room, the mini bar only had soft drinks so rather than walking to the bar we would pay at the mini market instead. The al a carte restaurants were fantastic, especially the Sushi one. Breakfast service was sometimes slow so that our coffees didn't arrive until after we'd eaten.
8
Jan
2 Oct 2025
·
Stayed 7 nights
Sehr schöne Anlage, für Kinder ein bisschen was geboten aber geht so... Pools leider eiskalt aber wunderschöner swim up pool. Hatten erst ein Zimmer direkt neben dem Restaurant wo es so gestunken hat, haben nach Beschwerde aber sofort ein neues bekommen. Personal super nett, Zimmer war toll. Alles im allem kann man machen, war ein super schöner Urlaub.
Sehr schöne Anlage, für Kinder ein bisschen was geboten aber geht so... Pools leider eiskalt aber wunderschöner swim up pool. Hatten erst ein Zimmer direkt neben dem Restaurant wo es so gestunken hat, haben nach Beschwerde aber sofort ein neues bekommen. Personal super nett, Zimmer war toll. Alles im allem kann man machen, war ein super schöner Urlaub.
10
Yvonne
29 Oct 2025
·
Stayed 5 nights
Tolles Zimmer mit Blick auf Pool und Meer. Ausstattung, Service und Essen sehr gut.
Tolles Zimmer mit Blick auf Pool und Meer. Ausstattung, Service und Essen sehr gut.
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AI-generated summary based on recent guest reviews
Service
Service feels inconsistent: numerous reviews praise friendly, hard‑working staff, but many cite understaffing, slow bar and breakfast service, unfriendly or curt reception, and uneven issue resolution or room readiness.
Related guest reviews
10
Tal
30 Sept 2023
·
Stayed 5 nights
This is our 3rd stay at Helea and it is consistently great. Beautifully designed hotel, at a fantastic location, with a great staff and service. We enjoyed a wonderful welcome and a room upgrade. The hotel was at full capacity, but it was not felt at all (no long lines etc.). The facilities are well maintained and are suitable for all traveler types and the beach is perfect. Highly recommended.
This is our 3rd stay at Helea and it is consistently great. Beautifully designed hotel, at a fantastic location, with a great staff and service. We enjoyed a wonderful welcome and a room upgrade. The hotel was at full capacity, but it was not felt at all (no long lines etc.). The facilities are well maintained and are suitable for all traveler types and the beach is perfect. Highly recommended.
10
Nicholas
11 Nov 2025
·
Stayed 7 nights
Facilities were great, food was superb and hotel staff very friendly.
Facilities were great, food was superb and hotel staff very friendly.
4
Alban
12 Jul 2024
·
Stayed 11 nights
Friendly cleaning staff, lifeguards and staff at the restaurants. But the rest of the staff at the reception were absolutely awful. Very bad customer service. This hotel has to upgrade their systems in so many ways, it's not even close to how they are advertising their hotel. Food was nothing special either, except for the restaurants you have to book and are lucky to get a table.
Friendly cleaning staff, lifeguards and staff at the restaurants. But the rest of the staff at the reception were absolutely awful. Very bad customer service. This hotel has to upgrade their systems in so many ways, it's not even close to how they are advertising their hotel. Food was nothing special either, except for the restaurants you have to book and are lucky to get a table.
6
Marseel
31 Oct 2025
·
Stayed 6 nights
The hotel location is beautiful. The beach is very nice but I imagine it gets very crowded in high season as it was relatively crowded on nice days of the low season. However, service was really bad. Rude staff or just careless (perhaps without realizing). No attention to detail that you would expect from a high price tag, 5 star hotel. Food was less than average and limited options of drinks (most wines on the menus were “out of stock”) and even coffee didn’t taste good. Again, ok hotel but def not for the price tag it warranted. We went in off season so it was a bit cold. It would have been nice if at least one pool was a bit heated but the pools were all freezing cold and it was 24/25 degrees outside.
The hotel location is beautiful. The beach is very nice but I imagine it gets very crowded in high season as it was relatively crowded on nice days of the low season. However, service was really bad. Rude staff or just careless (perhaps without realizing). No attention to detail that you would expect from a high price tag, 5 star hotel. Food was less than average and limited options of drinks (most wines on the menus were “out of stock”) and even coffee didn’t taste good. Again, ok hotel but def not for the price tag it warranted. We went in off season so it was a bit cold. It would have been nice if at least one pool was a bit heated but the pools were all freezing cold and it was 24/25 degrees outside.
10
Séverine Edith Germaine
5 Oct 2025
·
Stayed 7 nights
Great hotel and facilities. Highly recommend it. We had a great stay. The service at all the bars could be a bit faster. It was lacking manpower during rush hour. People reserving the best transats early before breakfast and not coming before 10-11 is annoying and unrespectful but not specific to this hotel unfortunately.
Great hotel and facilities. Highly recommend it. We had a great stay. The service at all the bars could be a bit faster. It was lacking manpower during rush hour. People reserving the best transats early before breakfast and not coming before 10-11 is annoying and unrespectful but not specific to this hotel unfortunately.
6
Karlee
1 Jul 2025
·
Stayed 6 nights
We enjoyed our stay at Helea, although I would not consider it a 5-star. The rooms and lobby are quite nice (newly renovated), the grounds are well kept, but the food is no where near 5 stars. The main buffet is very average - we preferred breakfast out of all the 3 meals offered there. The dinner buffer was not great at all, in fact we went into town a few nights to eat authentic Greek food (highly recommend). The restaurants on site are also average - we went to 2, and enjoyed 1 of the 2. The grill by the pool is well below average - they don't even make a good quality burger. The only pool food we enjoyed was the gyros. We talked to other couples who had the exact same opinions. The least they should offer is good quality poolside food. T The service is good, but again not 5 star service. You have to wait a while for drinks in the lobby in the evening (only one main bar), no servers coming around offering drinks to you by the pool, limited high end alcohol, no cushioned pool loungers (typical features a 5-star would offer as we have been to an amazing 5 star all inclusive). If you are a family with children, and aren't looking for a very upscale experience, this resort is great. There are kids everywhere, a small waterpark, and the pool is huge. If you looking for a romantic quiet couple getaway, I would try the adults only resort next to Helea instead. Personally, we would not stay here again, although it depends what you're looking for and expectations you have.
We enjoyed our stay at Helea, although I would not consider it a 5-star. The rooms and lobby are quite nice (newly renovated), the grounds are well kept, but the food is no where near 5 stars. The main buffet is very average - we preferred breakfast out of all the 3 meals offered there. The dinner buffer was not great at all, in fact we went into town a few nights to eat authentic Greek food (highly recommend). The restaurants on site are also average - we went to 2, and enjoyed 1 of the 2. The grill by the pool is well below average - they don't even make a good quality burger. The only pool food we enjoyed was the gyros. We talked to other couples who had the exact same opinions. The least they should offer is good quality poolside food. T The service is good, but again not 5 star service. You have to wait a while for drinks in the lobby in the evening (only one main bar), no servers coming around offering drinks to you by the pool, limited high end alcohol, no cushioned pool loungers (typical features a 5-star would offer as we have been to an amazing 5 star all inclusive). If you are a family with children, and aren't looking for a very upscale experience, this resort is great. There are kids everywhere, a small waterpark, and the pool is huge. If you looking for a romantic quiet couple getaway, I would try the adults only resort next to Helea instead. Personally, we would not stay here again, although it depends what you're looking for and expectations you have.
8
Michael
23 Jul 2024
·
Stayed 7 nights
Great bar staff. Emmanuel, Chira, kyriaki were great at main bar and vasillias at beach bar. Disappointed with cooperation of managerial staff when friends bag got stolen & did little to nothing to help sort/find
Great bar staff. Emmanuel, Chira, kyriaki were great at main bar and vasillias at beach bar. Disappointed with cooperation of managerial staff when friends bag got stolen & did little to nothing to help sort/find
6
Mary
31 Aug 2025
·
Stayed 4 nights
Lovely hotel but the reception staff were not friendly AT ALL. It’s the first impression & they were not one bit nice. All the other staff were lovely, which made up for it. Food was ok got repetitive.
Lovely hotel but the reception staff were not friendly AT ALL. It’s the first impression & they were not one bit nice. All the other staff were lovely, which made up for it. Food was ok got repetitive.
8
Rita
5 Jun 2023
·
Stayed 7 nights
Gorgeous hotel but understaffed and poor service. Lengthy queues at the bar and coffee at breakfast, which detracts from a relaxing vacation. More staff and waiter service needed to improve experience. Lots of potential but not quite there yet.
Gorgeous hotel but understaffed and poor service. Lengthy queues at the bar and coffee at breakfast, which detracts from a relaxing vacation. More staff and waiter service needed to improve experience. Lots of potential but not quite there yet.
6
Sara
22 Jul 2024
·
Stayed 7 nights
Trött personal…dålig service i alla restauranger och barer. Personalen är extremt trötta och slöa, gästerna städar sina egna bord och förser sig själva med drycker då man kan får vänta 20min på att någon hjälper. Vi fick inte vårt rum förrän en dag efter ankomst, fick istället ett helt annat rum för en natt. I kompensation erbjöd hotellet två extra à la carte tillfällen, men vi fick ej prioriterad check in i vårt rätta rum utan fick likt alla andra checka ut 12 och tillgång till det nya strax efter 15…helt oacceptabelt. Känns som om att vi blivit stulna på en dag. Den mer seniora personalen står mitt i restaurangerna och skäller ut den tydligt nyare mindre rutinerade personalen framför alla gäster, man blir chockad av både tonläge och leverans och känner för mottagaren, helt oprofessionellt.
Trött personal…dålig service i alla restauranger och barer. Personalen är extremt trötta och slöa, gästerna städar sina egna bord och förser sig själva med drycker då man kan får vänta 20min på att någon hjälper. Vi fick inte vårt rum förrän en dag efter ankomst, fick istället ett helt annat rum för en natt. I kompensation erbjöd hotellet två extra à la carte tillfällen, men vi fick ej prioriterad check in i vårt rätta rum utan fick likt alla andra checka ut 12 och tillgång till det nya strax efter 15…helt oacceptabelt. Känns som om att vi blivit stulna på en dag. Den mer seniora personalen står mitt i restaurangerna och skäller ut den tydligt nyare mindre rutinerade personalen framför alla gäster, man blir chockad av både tonläge och leverans och känner för mottagaren, helt oprofessionellt.
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AI-generated summary based on recent guest reviews
Location
Scenic beachfront setting close to Rhodes Town/Old Town, with easy taxi access and beautiful sea views. Proximity to the airport is also noted.
Related guest reviews
10
Aasiyah
12 Jul 2024
·
Stayed 4 nights
Beautiful resort, spacious rooom - we booked a junior suite with swim up pool and sea view. The pool wasnt actually a swim up pool which was a bit disappointing, but it was nice having a quieter pool - Lots of food and drink options throughout the day, including the pool and beach bars, the crepes were delicious - Beach always had lounges available, sunrise was beautiful, we woke up to see it daily -
Beautiful resort, spacious rooom - we booked a junior suite with swim up pool and sea view. The pool wasnt actually a swim up pool which was a bit disappointing, but it was nice having a quieter pool - Lots of food and drink options throughout the day, including the pool and beach bars, the crepes were delicious - Beach always had lounges available, sunrise was beautiful, we woke up to see it daily -
10
Semih
21 Oct 2023
·
Stayed 5 nights
Unser Aufenthalt im Helea Lifestyle Beach Resort war fantastisch! Die Nähe zum Flughafen erleichterte unsere An- und Abreise erheblich. Die atemberaubende Strandlage, aufmerksames Personal und komfortable Zimmer machten unseren Aufenthalt perfekt!
Unser Aufenthalt im Helea Lifestyle Beach Resort war fantastisch! Die Nähe zum Flughafen erleichterte unsere An- und Abreise erheblich. Die atemberaubende Strandlage, aufmerksames Personal und komfortable Zimmer machten unseren Aufenthalt perfekt!
10
Martin
5 Oct 2024
·
Stayed 9 nights
Great stay, super service, very new, great beach
Great stay, super service, very new, great beach
10
Anja
25 Sept 2023
·
Stayed 8 nights
Unser Aufenthalt war sehr entspannt. Das Hotel ist frisch renoviert und in einem sehr schönen Zustand. Es gibt einen großen und mehrere kleine Pool, sowie direkten Meerzugang. Liegestühle gibt es sowohl am Pool, als auch am Meer ausreichend inkl. Sonnenschirme. Das Personal ist sehr freundlich. Es gab ausreichend Tagesprogramm durch die Animateure. Alles in einem hatten wir einen tollen Aufenthalt und kommen gerne wieder.
Unser Aufenthalt war sehr entspannt. Das Hotel ist frisch renoviert und in einem sehr schönen Zustand. Es gibt einen großen und mehrere kleine Pool, sowie direkten Meerzugang. Liegestühle gibt es sowohl am Pool, als auch am Meer ausreichend inkl. Sonnenschirme. Das Personal ist sehr freundlich. Es gab ausreichend Tagesprogramm durch die Animateure. Alles in einem hatten wir einen tollen Aufenthalt und kommen gerne wieder.
10
Maisie
18 Jun 2025
·
Stayed 5 nights
Stunning property and great location, close to town and easy to grab a taxi if you need to. Plenty of yummy food options and drinks are great.
Stunning property and great location, close to town and easy to grab a taxi if you need to. Plenty of yummy food options and drinks are great.
8
John
8 Oct 2024
·
Stayed 5 nights
Overall The resort was wonderful. Great facilities, nice beach and close to the old and new town. Didn’t realise that our section was full of young kids. In hindsight we should’ve booked the property next door - adults only. The staff were all sensational and extremely accommodating at all times.
Overall The resort was wonderful. Great facilities, nice beach and close to the old and new town. Didn’t realise that our section was full of young kids. In hindsight we should’ve booked the property next door - adults only. The staff were all sensational and extremely accommodating at all times.
10
Ilona
12 Oct 2025
·
Stayed 12 nights
Mooie locatie
Mooie locatie
6
Marseel
31 Oct 2025
·
Stayed 6 nights
The hotel location is beautiful. The beach is very nice but I imagine it gets very crowded in high season as it was relatively crowded on nice days of the low season. However, service was really bad. Rude staff or just careless (perhaps without realizing). No attention to detail that you would expect from a high price tag, 5 star hotel. Food was less than average and limited options of drinks (most wines on the menus were “out of stock”) and even coffee didn’t taste good. Again, ok hotel but def not for the price tag it warranted. We went in off season so it was a bit cold. It would have been nice if at least one pool was a bit heated but the pools were all freezing cold and it was 24/25 degrees outside.
The hotel location is beautiful. The beach is very nice but I imagine it gets very crowded in high season as it was relatively crowded on nice days of the low season. However, service was really bad. Rude staff or just careless (perhaps without realizing). No attention to detail that you would expect from a high price tag, 5 star hotel. Food was less than average and limited options of drinks (most wines on the menus were “out of stock”) and even coffee didn’t taste good. Again, ok hotel but def not for the price tag it warranted. We went in off season so it was a bit cold. It would have been nice if at least one pool was a bit heated but the pools were all freezing cold and it was 24/25 degrees outside.
10
Gurleen
22 Jul 2023
·
Stayed 6 nights
Exceptional 10/10 resort! Great location near old town, beaches, and night life. Amazing amenities on the resort with multiple pools, gym area, spa, shops, areas for children, etc. staff were welcoming and friendly and there were many different food options availble. Had a wonderful experience and would definitely recommend this resort as it is newly renovated and stunning for Instagram photos
Exceptional 10/10 resort! Great location near old town, beaches, and night life. Amazing amenities on the resort with multiple pools, gym area, spa, shops, areas for children, etc. staff were welcoming and friendly and there were many different food options availble. Had a wonderful experience and would definitely recommend this resort as it is newly renovated and stunning for Instagram photos
8
Keir
13 Jun 2025
·
Stayed 7 nights
We had a lovely holiday the food was excellent and the hotels in a fabulous location only 10 minute taxi ride the old town . However The staff are very slow at servicing drinks and the hotel is really a family hotel and if young couples are considering this i would advise the sister hotel next door. Overall very nice hotel and well decorated and really good facilities.
We had a lovely holiday the food was excellent and the hotels in a fabulous location only 10 minute taxi ride the old town . However The staff are very slow at servicing drinks and the hotel is really a family hotel and if young couples are considering this i would advise the sister hotel next door. Overall very nice hotel and well decorated and really good facilities.
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AI-generated summary based on recent guest reviews
Dining
Buffet offers plenty of choice and is enjoyed by many, yet several found it repetitive, lukewarm, or crowded with queues. À la carte restaurants vary from excellent to disappointing and are hard to book; some drink options feel limited.
Related guest reviews
10
Nicholas
11 Nov 2025
·
Stayed 7 nights
Facilities were great, food was superb and hotel staff very friendly.
Facilities were great, food was superb and hotel staff very friendly.
8
Lina
11 Oct 2025
·
Stayed 8 nights
Wir hatten einen insgesamt sehr schönen Aufenthalt in diesem Hotel. Die Anlage ist groß, gepflegt und sehr sauber. Besonders die Pools waren toll und das Meer direkt am Strand war wunderschön. Auch die Zimmer wurden täglich gründlich gereinigt, sodass man sich wirklich wohlfühlen konnte. Das Personal war überwiegend sehr freundlich und hilfsbereit, nur an der Rezeption hatte man manchmal das Gefühl, dass man etwas von oben herab behandelt wird das war etwas schade. Das Essen war grundsätzlich gut, allerdings fehlte uns etwas die Abwechslung. Die Auswahl war fast jeden Tag gleich, da könnte man auf jeden Fall noch etwas variieren. Ein kleiner Minuspunkt war außerdem, dass uns am letzten Tag auf dem Balkon eine Kakerlake aus dem Abfluss „besucht“ hat. Zudem hört man in den Zimmern recht deutlich, wenn die Nachbarn ihre Türen schließen das war teilweise sehr laut. Trotz dieser kleinen Mängel können wir das Hotel aber auf jeden Fall weiterempfehlen. Es ist wirklich ein schönes, sauberes und gut gepflegtes Haus, in dem man einen erholsamen Urlaub verbringen kann.
Wir hatten einen insgesamt sehr schönen Aufenthalt in diesem Hotel. Die Anlage ist groß, gepflegt und sehr sauber. Besonders die Pools waren toll und das Meer direkt am Strand war wunderschön. Auch die Zimmer wurden täglich gründlich gereinigt, sodass man sich wirklich wohlfühlen konnte. Das Personal war überwiegend sehr freundlich und hilfsbereit, nur an der Rezeption hatte man manchmal das Gefühl, dass man etwas von oben herab behandelt wird das war etwas schade. Das Essen war grundsätzlich gut, allerdings fehlte uns etwas die Abwechslung. Die Auswahl war fast jeden Tag gleich, da könnte man auf jeden Fall noch etwas variieren. Ein kleiner Minuspunkt war außerdem, dass uns am letzten Tag auf dem Balkon eine Kakerlake aus dem Abfluss „besucht“ hat. Zudem hört man in den Zimmern recht deutlich, wenn die Nachbarn ihre Türen schließen das war teilweise sehr laut. Trotz dieser kleinen Mängel können wir das Hotel aber auf jeden Fall weiterempfehlen. Es ist wirklich ein schönes, sauberes und gut gepflegtes Haus, in dem man einen erholsamen Urlaub verbringen kann.
6
Karen
30 Oct 2025
·
Stayed 7 nights
Our room was very nice with a wonderful sea view. The resort itself if very nice. The buffet offered a wonderful selection of food and it was delicious. The food at the three specialty restaurants was not great and was disappointing, so we def preferred the buffet. The staff overall were not very friendly and the resort did not do much to organise activities. Not sure I would recommend this resort.
Our room was very nice with a wonderful sea view. The resort itself if very nice. The buffet offered a wonderful selection of food and it was delicious. The food at the three specialty restaurants was not great and was disappointing, so we def preferred the buffet. The staff overall were not very friendly and the resort did not do much to organise activities. Not sure I would recommend this resort.
6
Katie
11 Oct 2025
·
Stayed 7 nights
This is certainly not a 5 star hotel. 2/3 of the lifts were out of order on my last day. The queues for the buffet were horrendous and the food was always cold. Only for the Al la carte restaurants, you would want to leave the hotel.
This is certainly not a 5 star hotel. 2/3 of the lifts were out of order on my last day. The queues for the buffet were horrendous and the food was always cold. Only for the Al la carte restaurants, you would want to leave the hotel.
8
Mikaela
2 Nov 2025
·
Stayed 7 nights
Barn- och vuxenvänligt hotell på en fantastisk plats. Mycket att både göra och äta för stora och små. Privat strand och rymliga poolpmråden. God mat och flera olika restauranger ingick i all-inclusive. Personalen verkade lite trötta eller sura men var aldrig otrevliga. Lite för hård säng.
Barn- och vuxenvänligt hotell på en fantastisk plats. Mycket att både göra och äta för stora och små. Privat strand och rymliga poolpmråden. God mat och flera olika restauranger ingick i all-inclusive. Personalen verkade lite trötta eller sura men var aldrig otrevliga. Lite för hård säng.
6
Marseel
31 Oct 2025
·
Stayed 6 nights
The hotel location is beautiful. The beach is very nice but I imagine it gets very crowded in high season as it was relatively crowded on nice days of the low season. However, service was really bad. Rude staff or just careless (perhaps without realizing). No attention to detail that you would expect from a high price tag, 5 star hotel. Food was less than average and limited options of drinks (most wines on the menus were “out of stock”) and even coffee didn’t taste good. Again, ok hotel but def not for the price tag it warranted. We went in off season so it was a bit cold. It would have been nice if at least one pool was a bit heated but the pools were all freezing cold and it was 24/25 degrees outside.
The hotel location is beautiful. The beach is very nice but I imagine it gets very crowded in high season as it was relatively crowded on nice days of the low season. However, service was really bad. Rude staff or just careless (perhaps without realizing). No attention to detail that you would expect from a high price tag, 5 star hotel. Food was less than average and limited options of drinks (most wines on the menus were “out of stock”) and even coffee didn’t taste good. Again, ok hotel but def not for the price tag it warranted. We went in off season so it was a bit cold. It would have been nice if at least one pool was a bit heated but the pools were all freezing cold and it was 24/25 degrees outside.
6
Emma
2 Sept 2024
·
Stayed 3 nights
The hotel was better 2023. The hotel advertise that they have the a la carte restaurants. We stayed for four days and was allowed to have ONE meal at the a la carte. IF we wanted to make reservations for more, only lunch was available and we had to pay full price for the food. Even though the restaurants were empty at lunch time. We stayed at the hotel last year as well and this was new for us. Last year we had all our lunches at the a la carte, without making any reservations, and we had 3 dinners (stayed for 4 nights) at the a la carte. This was the reason we booked the hotel this year. Also this year, all dishes was not included in the AI even though they had the same price level as other dishes. The breakfast buffe is good, but the dinner buffe is 3*, not 5*. All in all, the service is made to make it easy for the hotel and not with the guest as the number one priority.
The hotel was better 2023. The hotel advertise that they have the a la carte restaurants. We stayed for four days and was allowed to have ONE meal at the a la carte. IF we wanted to make reservations for more, only lunch was available and we had to pay full price for the food. Even though the restaurants were empty at lunch time. We stayed at the hotel last year as well and this was new for us. Last year we had all our lunches at the a la carte, without making any reservations, and we had 3 dinners (stayed for 4 nights) at the a la carte. This was the reason we booked the hotel this year. Also this year, all dishes was not included in the AI even though they had the same price level as other dishes. The breakfast buffe is good, but the dinner buffe is 3*, not 5*. All in all, the service is made to make it easy for the hotel and not with the guest as the number one priority.
6
Karlee
1 Jul 2025
·
Stayed 6 nights
We enjoyed our stay at Helea, although I would not consider it a 5-star. The rooms and lobby are quite nice (newly renovated), the grounds are well kept, but the food is no where near 5 stars. The main buffet is very average - we preferred breakfast out of all the 3 meals offered there. The dinner buffer was not great at all, in fact we went into town a few nights to eat authentic Greek food (highly recommend). The restaurants on site are also average - we went to 2, and enjoyed 1 of the 2. The grill by the pool is well below average - they don't even make a good quality burger. The only pool food we enjoyed was the gyros. We talked to other couples who had the exact same opinions. The least they should offer is good quality poolside food. T The service is good, but again not 5 star service. You have to wait a while for drinks in the lobby in the evening (only one main bar), no servers coming around offering drinks to you by the pool, limited high end alcohol, no cushioned pool loungers (typical features a 5-star would offer as we have been to an amazing 5 star all inclusive). If you are a family with children, and aren't looking for a very upscale experience, this resort is great. There are kids everywhere, a small waterpark, and the pool is huge. If you looking for a romantic quiet couple getaway, I would try the adults only resort next to Helea instead. Personally, we would not stay here again, although it depends what you're looking for and expectations you have.
We enjoyed our stay at Helea, although I would not consider it a 5-star. The rooms and lobby are quite nice (newly renovated), the grounds are well kept, but the food is no where near 5 stars. The main buffet is very average - we preferred breakfast out of all the 3 meals offered there. The dinner buffer was not great at all, in fact we went into town a few nights to eat authentic Greek food (highly recommend). The restaurants on site are also average - we went to 2, and enjoyed 1 of the 2. The grill by the pool is well below average - they don't even make a good quality burger. The only pool food we enjoyed was the gyros. We talked to other couples who had the exact same opinions. The least they should offer is good quality poolside food. T The service is good, but again not 5 star service. You have to wait a while for drinks in the lobby in the evening (only one main bar), no servers coming around offering drinks to you by the pool, limited high end alcohol, no cushioned pool loungers (typical features a 5-star would offer as we have been to an amazing 5 star all inclusive). If you are a family with children, and aren't looking for a very upscale experience, this resort is great. There are kids everywhere, a small waterpark, and the pool is huge. If you looking for a romantic quiet couple getaway, I would try the adults only resort next to Helea instead. Personally, we would not stay here again, although it depends what you're looking for and expectations you have.
6
ARACELI
29 Aug 2024
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Stayed 8 nights
Very unsatisfied with dining options and reservations. I was able to book only 2 dinners out of 8 night stay. All other days was buffet dining and food was blend at best. Cleaning service was awful only did beds and took garbage out. Did not clean floors or anything else. One day they left garbage by coffee station and didn’t clean.
Very unsatisfied with dining options and reservations. I was able to book only 2 dinners out of 8 night stay. All other days was buffet dining and food was blend at best. Cleaning service was awful only did beds and took garbage out. Did not clean floors or anything else. One day they left garbage by coffee station and didn’t clean.
10
Jacob
17 May 2023
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The hotel and hotel grounds are beautiful. Very modern. The staff were all very welcoming and friendly, very attentive to our needs. Everyone always had a smile on their face. Had a lovely time here. The rooms and grounds were always very clean. The only negative I would mention would be trying to get a reservation at the a la carte restaurants. I wasn’t able to book a single dinner restaurant during my whole 9 day stay. But the all inclusive buffet was excellent, so didn’t bother me too much. Overall, I enjoyed my stay very much. I would definitely consider coming back to Helea, or perhaps even checking out other Ella resorts in other destinations.
The hotel and hotel grounds are beautiful. Very modern. The staff were all very welcoming and friendly, very attentive to our needs. Everyone always had a smile on their face. Had a lovely time here. The rooms and grounds were always very clean. The only negative I would mention would be trying to get a reservation at the a la carte restaurants. I wasn’t able to book a single dinner restaurant during my whole 9 day stay. But the all inclusive buffet was excellent, so didn’t bother me too much. Overall, I enjoyed my stay very much. I would definitely consider coming back to Helea, or perhaps even checking out other Ella resorts in other destinations.
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AI-generated summary based on recent guest reviews
10
Mohamed
4 weeks ago
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Stayed 3 nights
Very goof staff nice and clean room
Very goof staff nice and clean room
10
Pavan
4 weeks ago
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Stayed 5 nights
The resort is nice, pool was slightly too cold for my family. But overall great hotel & services
The resort is nice, pool was slightly too cold for my family. But overall great hotel & services
10
Daniel
30 Aug 2026
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Stayed 6 nights
7 days in heaven . Perfect family vacation
7 days in heaven . Perfect family vacation
10
Isabelle
3 Aug 2026
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Stayed 7 nights
This resort is a really lovely place to stay. The staff are very helpful, nothing too much trouble. There was nothing we could fault. The food had lots of variety and very nicely presented. Definitely family friendly everything you could possibly need. Lovely choice of pools to choose from and the beach just a few minutes walk on site. Fabulous!
This resort is a really lovely place to stay. The staff are very helpful, nothing too much trouble. There was nothing we could fault. The food had lots of variety and very nicely presented. Definitely family friendly everything you could possibly need. Lovely choice of pools to choose from and the beach just a few minutes walk on site. Fabulous!
6
Son
30 Jul 2026
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Stayed 3 nights
The food could be better and it’s definitely not a 5 star a 4 star at most.
The food could be better and it’s definitely not a 5 star a 4 star at most.
FAQs about Ella Helea, Ultra All-Inclusive Resort
Is parking available at the property?
Free valet parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Breakfast is available, and guests can enjoy breakfast in the room. Specific serving hours are not mentioned.
What are the standard check-in and check-out times?
Check-in is from 15:00, and check-out is until 11:00. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility. There are step-free entrances and some wheelchair-accessible facilities.
How is the property located in relation to key landmarks?
The property is located on the beach and is within a 10-minute drive of Rhodes Port and Kallithea Beach. It is approximately 3.7 miles from Water Park Faliraki and 3.8 miles from Faliraki Beach.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available, which is seasonal. Specific operational hours are not mentioned.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Kallithea trip?
When is the quietest time to visit Ella Helea in Kallithea?
Ella Helea in Kallithea is busiest in June and quietest in December, so plan a winter stay for the fewest crowds. Demand falls sharply after the June peak, with the shoulder months seeing steadier, more relaxed occupancy.
Which month offers the lowest room rates at Ella Helea in Kallithea?
October is the cheapest month to stay at Ella Helea in Kallithea, averaging US$250 a night; December is the most expensive at US$754. Please note that the quietest month (December) is different from the cheapest month (October).
What attractions and travel styles complement Ella Helea in Kallithea?
Set in the Dodecanese Islands, Ella Helea in Kallithea is close to Kallitheas Beach and the historic Kallithea Springs, with Water Park Faliraki and Rodini Park also nearby. The hotel's location and amenities make it a good fit for families and couples seeking beachside relaxation and easy access to local sights.
How do Ella Helea’s rates compare to similar hotels nearby?
Ella Helea in Kallithea posts a typical median of US$463 a night versus approximately US$402 for comparable hotels nearby, making it more expensive than most of its competitors in the area (cheaper than 3 of 18).
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- WiFi is limited to 200 MB per guestroom, per day. A surcharge applies for additional usage.
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Swimming pool
Babysitting/Child services
Business centre
Room service
Dry cleaning
General
Room service
Restaurant
Non-smoking rooms
Sauna
Steam room
Spa & wellness centre
Barber/Beauty shop
Kids club
Breakfast in the room
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Business centre
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Tennis courts
Private beach
Garden
Beach (nearby)
Playground
Child pool
Pool outdoor
Live music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Water Park
Internet
Free wi-fi