Name: Auténtico Hotel
Address: The Autentico Hotel is located in the capital city, near the metropolitan park La Sabana, more specifically between 5 and 7 Avenues 40th Street., San José, Cantón San José, Costa Rica, San José, San José Province, CR
Price range: $85–$245 per night
Rating: 8.7

What guests think

Across recent reviews, Auténtico Hotel stands out for friendly, helpful staff, a pleasant pool-and-garden setting, and convenient access to the airport and downtown, though some guests report noise from streets, corridors, or the pool area and occasional dated touches.

Breakfast often gets good feedback, but a few found the broader restaurant experience average, inconsistent, or overpriced. Rooms range from remodeled or spacious to smaller or dim, and several reviewers mention firm or uncomfortable beds. Cleanliness is generally solid, yet some noted old towels or an occasional pest. Expect a comfortable, good-value stay with trade-offs around noise and room finish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews highlight the pleasant pool and garden areas.

Related guest reviews

6

Mari

Nov 28, 2024

·

Stayed 1 night

Greit hotel, men litt «midt i ingenting», ca to km fra sentrum. Enkelt og timelig å ta en drosje dit. Restaurant med ansatte som var hyggelige og serviceinnstilte, da jeg ville ta med resten av vinflasken til rommet fikk jeg straks tilbud om å få med et vinglass 😊 Rommet var rent, rommelig og greit. Ganske stort basseng, som jeg ikke benyttet. Hadde rom i første etg. med trafikkert bilvei rett utenfor vinduet, så mye støy fra trafikken.

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8

farron

Jun 11, 2024

·

Stayed 1 night

Nice property with garden, pool, restaurant. Very short drive to local dining options and easy freeway access to the airport. Secure free parking just across the street 50 yards. Rooms are quaint with good beds and nice hardwood floors. However, poorly lit rooms are smaller than average, shower water pressure is astonishingly low despite water flow to the faucet - plumbing issue. Bath towels are old. Overall, good hotel, but these small details prevent from taking it up a notch. PS - Is non-refundable, so if your plans change, must be willing to take the hit.

10

Graham

Jan 8, 2024

·

Stayed 1 night

I recently had the pleasure of staying at Autentico Hotel, and it exceeded all my expectations. The friendly service immediately made me feel at home, and the cleanliness of the rooms showcased their commitment to excellence. The authentic and delicious breakfast was a highlight, offering a delightful start to each day. While the rooms were generally comfortable, my only suggestion would be to add more pillows to enhance the bedroom's coziness. The hotel's location is superb, conveniently situated for exploring the area. However, the true gem of Autentico Hotel is its magical garden/restaurant. This enchanting space provided a serene escape, allowing me to unwind and indulge in the beauty of nature while savoring delectable dishes. Autentico Hotel is a haven for those seeking a perfect blend of comfort, authenticity, and charm. I wholeheartedly recommend it for a memorable and rejuvenating stay.

8

Isabella

Jan 1, 2024

·

Stayed 1 night

Property itself if very nice - fresh, light, airy, organized around a charming swimming pool; restaurants pleasant, food quite tasty and reliable. Only drawback - in the middle of a semi deserted area of abandoned apartment buildings, commercial buildings. Safe enough during the day - just slightly depressing and no place to walk

8

Jill

Aug 10, 2025

·

Stayed 1 night

It was a nice, simple, clean hotel. Staff were friendly and helpful. The restaurant was great with lots of choices.

10

Andrea

Aug 10, 2024

·

Stayed 1 night

The staff here are helpful and nice. The pool area is great and the rooms are nice. This hotel is convenient to the airport and walkable to downtown San Jose.

8

Stefan

Nov 14, 2025

·

Stayed 2 nights

Mycket hjälpsam och trevlig personal i receptionen. Helt ok rum, väl rengjorda. Fint poolområde. Tips till gäster: kolla att notan i restaurangen är korrekt, vår stämde inte... Tips till hotellet: bra om städpersonalen inte är så otroligt högljudda i korridorerna. De ropade ofta och högt till varandra trots att de var långt från varandra... de var i olika ddelar av korridorenDrhögt tr

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10

Richard

Oct 28, 2023

·

Stayed 2 nights

Noisy in our room. Loud music as played around the pool area from mid afternoon until after 10pm could be heard in our room. People sitting around pool area could be heard late into the night. Friendly and helpful staff. Good breakfast.

10

Andrew

Oct 2, 2024

·

Stayed 1 night

Nice room, reasonably priced. Very nice bar, restaurant and pool area. Very friendly staff.

10

Terry

Mar 28, 2025

·

Stayed 1 night

Pool was very cold

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Cleanliness

Generally clean rooms and common areas with several mentions of good housekeeping. A few guests noted worn towels, a cockroach, or inconsistent upkeep.

Related guest reviews

8

farron

Jun 11, 2024

·

Stayed 1 night

Nice property with garden, pool, restaurant. Very short drive to local dining options and easy freeway access to the airport. Secure free parking just across the street 50 yards. Rooms are quaint with good beds and nice hardwood floors. However, poorly lit rooms are smaller than average, shower water pressure is astonishingly low despite water flow to the faucet - plumbing issue. Bath towels are old. Overall, good hotel, but these small details prevent from taking it up a notch. PS - Is non-refundable, so if your plans change, must be willing to take the hit.

10

Estefania

May 23, 2025

·

Stayed 1 night

Clean, quiet and the restaurant has a very diverse menu. , quiet and the restaurant is very nice and has an very diverse menu.

4

will

Feb 17, 2025

·

Stayed 2 nights

Really disappointing stay at this hotel in a Deluxe Double Room. While the property was suitably clean, the rooms and amenities were pretty basic, poorly designed or broken — I had been staying a hostels in San Jose that were 1/4 of the price of this place which were in a better condition. Bathroom was a wetroom with the shower the same level as the floor, so the water sprayed everywhere. Plug sockets were falling out of the wall and room felt like a cell. The worst part was the staff. Rude at check-in, restaurant and management. I had made the mistake of booking this double room for one person on Expedia — it should have been for 2 but there was no difference in price on expedia, so I messaged the hotel in advance if they could amend. They tried to charge me extra when the second guest eventually arrived. I had a really frustrating conversation with the manager who was dressed in a hoodie and who couldn’t care less about the price on expedia or providing customer service.

8

Jill

Aug 10, 2025

·

Stayed 1 night

It was a nice, simple, clean hotel. Staff were friendly and helpful. The restaurant was great with lots of choices.

10

Viviana

Feb 25, 2024

·

Stayed 1 night

Comoda y centrico, la limpieza no muy buena

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10

Louis

Jan 6, 2025

·

Stayed 1 night

Quite clean and functional. Good supply of hot water in the shower. Staff was friendly and professional, and quite accommodating as I had an early morning flight so they ordered for me a bag breakfast to eat at checkout.

10

Sandra

Jan 9, 2022

·

Stayed 1 night

Otroligt trevlig personal, fräscha rum och supergod frukost! Vi var bara här en natt innan vi åkte vidare till Santa Teresa, men det var ett otroligt bra hotell för stopp på vägen!

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8

Alvaro

Mar 7, 2024

·

Stayed 1 night

Nice, convenient location, friendly staff. The only think that I didn’t like was that I found a big cockroach in our room

8

Stefan

Nov 14, 2025

·

Stayed 2 nights

Mycket hjälpsam och trevlig personal i receptionen. Helt ok rum, väl rengjorda. Fint poolområde. Tips till gäster: kolla att notan i restaurangen är korrekt, vår stämde inte... Tips till hotellet: bra om städpersonalen inte är så otroligt högljudda i korridorerna. De ropade ofta och högt till varandra trots att de var långt från varandra... de var i olika ddelar av korridorenDrhögt tr

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4

Debbie

Feb 11, 2024

·

Stayed 1 night

Towels were falling apart and old

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from remodeled or spacious to smaller or dim. Noise varies by location (street, pool, or corridors), and several guests found beds very firm.

Related guest reviews

10

Jose Francisco

Sep 8, 2023

·

Stayed 2 nights

The only 2 things is that the hotel is closed to the street som the people on the rooms 100 get the noise for the cars and buses And the breakfast es fine for the multiple food, but some like eggs or fried sweet plantain was very fatty But the other, is amazing

6

Mari

Nov 28, 2024

·

Stayed 1 night

Greit hotel, men litt «midt i ingenting», ca to km fra sentrum. Enkelt og timelig å ta en drosje dit. Restaurant med ansatte som var hyggelige og serviceinnstilte, da jeg ville ta med resten av vinflasken til rommet fikk jeg straks tilbud om å få med et vinglass 😊 Rommet var rent, rommelig og greit. Ganske stort basseng, som jeg ikke benyttet. Hadde rom i første etg. med trafikkert bilvei rett utenfor vinduet, så mye støy fra trafikken.

Translate

8

farron

Jun 11, 2024

·

Stayed 1 night

Nice property with garden, pool, restaurant. Very short drive to local dining options and easy freeway access to the airport. Secure free parking just across the street 50 yards. Rooms are quaint with good beds and nice hardwood floors. However, poorly lit rooms are smaller than average, shower water pressure is astonishingly low despite water flow to the faucet - plumbing issue. Bath towels are old. Overall, good hotel, but these small details prevent from taking it up a notch. PS - Is non-refundable, so if your plans change, must be willing to take the hit.

10

Mary

Mar 30, 2023

·

Stayed 1 night

Hotel and restaurant staff delivered excellent customer services. Room was nicely appointed, facing the pool, so quiet and safe.

10

JUAN

Sep 13, 2025

·

Stayed 3 nights

I traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel with remodeled rooms, simple but new, as were the mattresses, towels, etc. The service was very friendly, and the breakfast was delicious.

8

Ofelia

Nov 27, 2023

·

Stayed 1 night

Junior suite was spacious but noisy from the street. Also the bedroom didn’t have enough lighting.

6

Philip

Aug 26, 2025

·

Stayed 1 night

Rooms are a bit outdated but overall very good

6

Karyn

Dec 8, 2024

·

Stayed 1 night

The hotel is nice, staff wonderful. Restaurant is ok. It was very loud at night. Sounded like a nightclub was in building. And the bed was the HARDEST BED EVER. I woke constantly unable to get comfortable because felt like I was laying on a hard floor.

8

DEBORAH

Apr 7, 2024

·

Stayed 1 night

Hotel Autentico was fine, The staff are very friendly and helpful. My room was very noisy and I asked to be moved which was taken care of nicely. The hotel is a little dated and I didn’t enjoy my dinner in the restaurant. It was overpriced and not very good. Overall, the hotel was ok for the price.

10

Philip

Aug 25, 2025

·

Stayed 4 nights

We stayed in two different rooms. One was massive and the junior suite was a bit tight. The condition of the room were good.

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Service

Staff are widely described as friendly, helpful, and accommodating across front desk and restaurant. A few reports cite billing/check-in issues, unfulfilled requests, or noisy housekeeping.

Related guest reviews

10

Don

Dec 1, 2022

·

Stayed 19,327 nights

Attentive staff… no staff shortage! Staff helpful and friendly! Breakfast very good! Noise in halls… doors slamming, kids running and screaming but we know that can’t always be controlled at all times. However, overall a comfortable stay and would stay here again!

4

will

Feb 17, 2025

·

Stayed 2 nights

Really disappointing stay at this hotel in a Deluxe Double Room. While the property was suitably clean, the rooms and amenities were pretty basic, poorly designed or broken — I had been staying a hostels in San Jose that were 1/4 of the price of this place which were in a better condition. Bathroom was a wetroom with the shower the same level as the floor, so the water sprayed everywhere. Plug sockets were falling out of the wall and room felt like a cell. The worst part was the staff. Rude at check-in, restaurant and management. I had made the mistake of booking this double room for one person on Expedia — it should have been for 2 but there was no difference in price on expedia, so I messaged the hotel in advance if they could amend. They tried to charge me extra when the second guest eventually arrived. I had a really frustrating conversation with the manager who was dressed in a hoodie and who couldn’t care less about the price on expedia or providing customer service.

8

Adriano

Jan 2, 2026

·

Stayed 1 night

Staff atencioso. Quarto bom. Banheiro antigo. Café da manhã razoável.

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10

Louis

Jan 6, 2025

·

Stayed 1 night

Quite clean and functional. Good supply of hot water in the shower. Staff was friendly and professional, and quite accommodating as I had an early morning flight so they ordered for me a bag breakfast to eat at checkout.

8

Stefan

Nov 14, 2025

·

Stayed 2 nights

Mycket hjälpsam och trevlig personal i receptionen. Helt ok rum, väl rengjorda. Fint poolområde. Tips till gäster: kolla att notan i restaurangen är korrekt, vår stämde inte... Tips till hotellet: bra om städpersonalen inte är så otroligt högljudda i korridorerna. De ropade ofta och högt till varandra trots att de var långt från varandra... de var i olika ddelar av korridorenDrhögt tr

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8

Salvador

Apr 12, 2025

·

Stayed 2 nights

Very nice, clean and spacious room and excellent service from the Capitan of the restaurant.

10

Tommy

Feb 3, 2025

·

Stayed 1 night

Excellent customer service

6

Jorge

Oct 8, 2022

·

Stayed 4 nights

Me fue regular, el servicio para la facturación fue mala, y no me pusieron la refrigeradora que solicite.

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8

DEBORAH

Apr 7, 2024

·

Stayed 1 night

Hotel Autentico was fine, The staff are very friendly and helpful. My room was very noisy and I asked to be moved which was taken care of nicely. The hotel is a little dated and I didn’t enjoy my dinner in the restaurant. It was overpriced and not very good. Overall, the hotel was ok for the price.

10

Wolfgang

Feb 16, 2024

·

Stayed 1 night

We only stayed for a night but enjoyed the friendliness of all the staff. Breakfast was very good! Most importantly, Joseph at the reception helped us out of a pickle, big time.

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Location

Convenient for the airport with reasonable access to downtown; rideshares and taxis are easy. The immediate area feels less walkable or appealing to some, and traffic noise affects some street-side rooms.

Related guest reviews

6

Mari

Nov 28, 2024

·

Stayed 1 night

Greit hotel, men litt «midt i ingenting», ca to km fra sentrum. Enkelt og timelig å ta en drosje dit. Restaurant med ansatte som var hyggelige og serviceinnstilte, da jeg ville ta med resten av vinflasken til rommet fikk jeg straks tilbud om å få med et vinglass 😊 Rommet var rent, rommelig og greit. Ganske stort basseng, som jeg ikke benyttet. Hadde rom i første etg. med trafikkert bilvei rett utenfor vinduet, så mye støy fra trafikken.

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10

Jannine

Dec 29, 2024

·

Stayed 1 night

El hotel está cómodo pero no hay muchas cosas a pie, tienes que tomar un Uber para llegar a zonas turísticas

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8

Patricia

Apr 29, 2024

·

Stayed 2 nights

Convenient location near to downtown

10

Robert

Jun 12, 2024

·

Stayed 8 nights

Good location closer to the airport. Great food for buffet breakfast and for dinner.

8

Eric

Dec 9, 2023

·

Stayed 1 night

convenient location. Friendly staff.

10

Fernando

Nov 18, 2022

·

Stayed 2 nights

Muy buen Hotel, un poco lejos del centro, pero completente caminable,

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10

Andrea

Aug 10, 2024

·

Stayed 1 night

The staff here are helpful and nice. The pool area is great and the rooms are nice. This hotel is convenient to the airport and walkable to downtown San Jose.

8

Heather

Nov 16, 2023

·

Stayed 2 nights

Hotel was nice and definitely offered good value for money. Breakfast was somewhat inconsistent from day to day, but good overall. Staff were very friendly and helpful, offering recommendations for drinks and transport. The location isn't ideal if you're on foot as the nearby roads are quite busy and don't always have traffic signals to allow for pedestrian crossing. That being said, Ubers were always around and inexpensive to get to the downtown centre. The hotel being slightly outside of downtown made it quiet, which was a plus.

8

Susan

May 21, 2024

·

Stayed 2 nights

Good location. Easy access to airport and downtown and grocery store. Graffiti on the area outside my window.

10

Richard T

Sep 19, 2023

·

Stayed 1 night

Great quiet hotel close to Sabana

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Dining

Breakfast is often praised for quality and variety. Opinions of the restaurant beyond breakfast are mixed, mentioning average or poor dishes, limited options, inconsistent quality, or high prices.

Related guest reviews

10

Jose Francisco

Sep 8, 2023

·

Stayed 2 nights

The only 2 things is that the hotel is closed to the street som the people on the rooms 100 get the noise for the cars and buses And the breakfast es fine for the multiple food, but some like eggs or fried sweet plantain was very fatty But the other, is amazing

8

Edgar

Nov 11, 2023

·

Stayed 5 nights

La comida muy mala

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10

Yerling

Aug 2, 2023

·

Stayed 2 nights

Desayuno limitado

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10

Estefania

May 23, 2025

·

Stayed 1 night

Clean, quiet and the restaurant has a very diverse menu. , quiet and the restaurant is very nice and has an very diverse menu.

8

Jill

Aug 10, 2025

·

Stayed 1 night

It was a nice, simple, clean hotel. Staff were friendly and helpful. The restaurant was great with lots of choices.

10

JUAN

Sep 13, 2025

·

Stayed 3 nights

I traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel with remodeled rooms, simple but new, as were the mattresses, towels, etc. The service was very friendly, and the breakfast was delicious.

8

Heather

Nov 16, 2023

·

Stayed 2 nights

Hotel was nice and definitely offered good value for money. Breakfast was somewhat inconsistent from day to day, but good overall. Staff were very friendly and helpful, offering recommendations for drinks and transport. The location isn't ideal if you're on foot as the nearby roads are quite busy and don't always have traffic signals to allow for pedestrian crossing. That being said, Ubers were always around and inexpensive to get to the downtown centre. The hotel being slightly outside of downtown made it quiet, which was a plus.

8

DEBORAH

Apr 7, 2024

·

Stayed 1 night

Hotel Autentico was fine, The staff are very friendly and helpful. My room was very noisy and I asked to be moved which was taken care of nicely. The hotel is a little dated and I didn’t enjoy my dinner in the restaurant. It was overpriced and not very good. Overall, the hotel was ok for the price.

10

Sylvie

Nov 15, 2025

·

Stayed 3 nights

Bon petit déjeuner buffet.

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10

Irma

Mar 20, 2022

·

Stayed 2 nights

Nos gusto mucho el menú Buffet y la atención de sus meseros muy buena.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$114
February	$109
March	$128
April	$116
May	$99
June	$94
July	$97
August	$89
September	$77
October	$102
November	$109
December	$111

Su	Mo	Tu	We	Th	Fr	Sa
				1 $88	2 $88	3 $86
4 $85	5 $87	6 $88	7 $88	8 $90	9 $87	10 $88
11 $89	12 $89	13 $89	14 $88	15 $88	16 $89	17 $89
18 $88	19 $87	20 $89	21 $89	22 $90	23 $89	24 $90
25 $89	26 $89	27 $90	28 $225	29 $245	30	31 $228

Auténtico Hotel

Prices for Auténtico Hotel

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room, 1 Bedroom

Deluxe Double Room

Junior Suite, 2 Queen Beds

Guest reviews of Auténtico Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Auténtico Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $95	21 $93	22 $89	23 $89	24 $89	25 $87	26 $95
27 $87	28 $91	29 $91	30 $88