Four Points by Sheraton Santiago

Breakfast very good

Great experience .

Friendly, helpful front desk staff. Our room (306) over looked an unsightly building next door, air conditioner was very noisy. and bath towels were the size of beach towels. Elevator access to guest room floors should be accessible only with guest room key for security purpose, especially during midnight through morning shift. With your current system, anyone and everyone can access guest floors.

The staff was very corteus and the room was clean

Check in Staff did a good job. A little disappointed in the room. It was a Junior Suite with plenty of space but only one chair to sit on. With any Suite I at least expect a small couch and table to enjoy TV, glass of wine or whatever. Ended up one of us had no choice but to sit on the bed. The room was certainly clean but dated to the point of paint bubbled on the wall in the bathroom and grout problems in the Shower. Definitely time for renos. Overall though still a good value for the price but not to the level of most other Marriot properties.