Is parking available at the hotel?

Yes, parking is available on-site, but it is limited. Free self-parking is offered to guests.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 37 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in is available for a fee of USD 50, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of USD 80 per vehicle for a roundtrip. Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, including accessible public areas and rooms. Step-free entrances are available.

Where is the hotel located in relation to key landmarks?

The hotel is located in Vitacura, Santiago, within a 5-minute drive of Clinica Alemana and Parque Arauco Mall. It is approximately 2.2 miles from Apoquindo and 2.3 miles from Costanera Center.

Does the hotel have a swimming pool?

Yes, the hotel features a swimming pool. Details about the type and operational hours are not specified.

Hotel Eco Boutique Bidasoa in Santiago

Average nightly price at Hotel Bidasoa by month, last 12 months (USD)
Month	Average price
January	$231
February	$193
March	$236
April	$218
May	$169
June	$158
July	$247
August	$161
September	$144
October	$229
November	$232
December	$236

What guests think

At Hotel Eco Boutique Bidasoa, guests consistently highlight friendly, attentive service, stylish interiors, excellent on-site dining (including vegan options), and comfortable, spacious rooms, all set in a safe neighborhood away from Santiago’s busiest areas.

Several guests mention a small, unheated pool suited to quick dips rather than swimming, and note pleasant bar and common areas. Some travelers reported AC or heating issues, occasional noise, housekeeping misses, and inflexible cancellation policies; breakfast variety can feel limited over longer stays. Expect excellent dining and a calm, upscale base slightly removed from the main sights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is small and unheated, better for quick dips than swimming. Bar and common areas are attractive and inviting.

Related guest reviews

10

Cheryl

Mar 1, 2025

·

Stayed 3 nights

Our experience was fabulous! We got caught in power outage and couldn’t get in until 4 am. The hotel ensured we had transportation from the airport in the chaos. The staff were warm and friendly and very helpful. The concierge went above and beyond on getting us dinner reservations at great restaurants. The breakfast was expansive with everything including personalized egg preparation. The rooms were spacious and the bathrooms were luxurious. The pool area was like a spa atmosphere. We just loved it all!!!

10

Michael

Apr 28, 2024

·

Stayed 3 nights

We were visiting Santiago for the week for business and decided to give Bidasoa a try. I have been to Santiago a few times and never stayed here. I feel I made a big mistake never staying here because it was the best hotel I stayed in, in the Vitacura area, possibly, the whole city!!! From the check in to check out, the staff was courteous, friendly, warm, and accommodating. The hotel, as a whole, was beautiful and strangely smelled of fresh grapefruit throughout, which was super amazing. First of all, the main floor is beautiful, the bar, restaurant, pool are in and lobby all flow together perfectly. It almost feels like one complete space. The bar and restaurant spaces were beautifully appointed and even the small details of the outlets beneath the tables were great. The food and drink were on par with the space. The bartenders were always on point with their Pisco Sours and their other cocktails The restaurant is great, from breakfast to dinner. The rooms were great! Huge windows, with a long padded bench with pillows were a great touch. The king-sized bed was super comfy, with a good choice of pillows on the bed. The bathroom was nice with a good sized shower. I note about the shower, it is a nice touch that the head base is on a really tall pole and good for some of us that are a bit taller. One side note, if you are travelling from a region that doesn't use the 2-or 3-pronged plugs, bring a couple of converters. It will save you from walking to the mall

10

Somer

Mar 6, 2025

·

Stayed 4 nights

The property is not much to look at from the outside but inside it was absolutely gorgeous. Located in a safe part of Santiago 10 minute walk from high end shops, restaurants, and parks. Staff doe not understand the word no. If you ask for something they will see that it gets done.

10

Bárbara

Jan 17, 2026

·

Stayed 2 nights

Hotel impecável…todas as instalações são ótimas.

10

Stephen

Nov 13, 2025

·

Stayed 4 nights

Safe neighborhood, hotel taxis available, great restaurant and comfortable hotel. Pool is for dipping. Room was adequate and overall a very good value.

10

Federico

Aug 9, 2025

·

Stayed 5 nights

Excelente hotel. Definitivamente voy a volver. Lo único que me gustaría que fuese distinto es la pileta: es bastante chica y no es climatizada (además de externa). Todo lo demás, realmente muy bueno y recomendable. Destaco particularmente el profesionalismo y amabilidad del personal.

10

Angus

Sep 11, 2024

·

Stayed 2 nights

Really nice hotel, with character, a good bar and restaurant and friendly and helpful staff.

10

Lauren

Dec 28, 2024

·

Stayed 1 night

What a beautiful delightful and tucked away property. The team took great care of us and the hotel is stunning. The care and design is detailed, this boutique hotel was what we hoped for and more. To have it be Eco-Friendly and for that to be a feature was key. They share their practices and their eco practices are very real and make a real difference. Delighted to stay. Will stay again.

10

Anne

Oct 12, 2025

·

Stayed 5 nights

Many options for the included breakfast, including eggs. Staff were exceptionally helpful. The decor of the lobby and rooms was beautiful. The location feels very safe with a guard in front and easy access to the rest of town. Highly recommended

8

Vinicius

Jun 13, 2025

·

Stayed 6 nights

O hotel é lindo, muito bem decorado, todos funcionando muito atenciosos.. limpeza dos quartos é otima, mas a do lobby deixa a desejar. A piscina é gelada e nao tem nenhum ambiente para socializar fora do quarto. Restaurante MAGNIFICO.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are generally very clean, with several reviews calling them spotless. A few lapses occurred, such as missing towels or lobby cleaning not matching room standards.

Related guest reviews

10

Gulnara

Sep 2, 2024

·

Stayed 1 night

Lovely place, efficient and pleasant staff, beautifully decorated and furnished spaces, soundproof rooms, clean, Best vibes in the restaurant all day long.

8

ELANO

May 24, 2025

·

Stayed 7 nights

Foi boa, mas deixaram algumas coisas a desejar: Limpeza razoável, cofre solto, o ar no inicio não funcionava, piso do banheiro muito escorregadio. Pontos positivos: Atendimento impecável na recepção do Alonso. Garçom Leonardo foi tb maravilhoso. Restaurante do hotel, ótimo!

10

FERNANDO

Jul 31, 2025

·

Stayed 5 nights

Excelente opção de estadia, quarto espaçoso, limpo, cama maravilhosa, enxoval de banho trocado periodicamente e de alta qualidade. Café da manhã farto e gostoso, porém poderia haver variações… quando se fica mais de 3 dias se torna repetitivo.

10

Andre

Jul 21, 2025

·

Stayed 9 nights

Tudo ocorreu muito bem, otimo quarto, pessoal muito atencioso, otima limpeza e excelente café da manha. Lindo hotel.

10

Patricia

Feb 3, 2026

·

Stayed 3 nights

Staff was wonderful- very helpful, our room was spacious & clean. Really enjoyed the restaurant and the location was good as well

10

Jose

Jun 18, 2024

·

Stayed 1 night

Increíble! Todo muy lindo e impecable. El restaurante es muy rico y recomendado. Excelente estadía! Volvería y lo recomendaría!

10

Lucrecia

Jan 24, 2025

·

Stayed 1 night

Lindisimo el hotel. Súper limpio. Impecable. La atención del personal excelente. Volveremos !!

8

Mariela

Aug 25, 2025

·

Stayed 3 nights

En el día de ayer olvidaron dejar las toallas luego de hacer la habitación, e desayuno es bueno y la ubicación excelente

10

Rafael

Feb 19, 2025

·

Stayed 1 night

Hotel muito bom e conservado. Quarto super espaçoso, banheiro ótimo. Café da manhã super completo e hotel muito bonito e bem localizado.

8

Vinicius

Jun 13, 2025

·

Stayed 6 nights

O hotel é lindo, muito bem decorado, todos funcionando muito atenciosos.. limpeza dos quartos é otima, mas a do lobby deixa a desejar. A piscina é gelada e nao tem nenhum ambiente para socializar fora do quarto. Restaurante MAGNIFICO.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, comfortable, and well designed, with features like large showers, useful storage, and some quiet spaces or views. A few guests reported AC or heating problems, noisy units, low or basic furnishings, limited amenities, or sound transfer.

Related guest reviews

10

RHOBSON H

Aug 25, 2024

·

Stayed 5 nights

Ótimo hotel, quarto espaçoso, inclusive o banheiro, muito silencioso, confortável, muito bom café da manhã, funcionários prestativos e sempre com boa vontade.

8

ELANO

May 24, 2025

·

Stayed 7 nights

Foi boa, mas deixaram algumas coisas a desejar: Limpeza razoável, cofre solto, o ar no inicio não funcionava, piso do banheiro muito escorregadio. Pontos positivos: Atendimento impecável na recepção do Alonso. Garçom Leonardo foi tb maravilhoso. Restaurante do hotel, ótimo!

10

Ruben

Jun 24, 2024

·

Stayed 3 nights

We very much enjoyed our stay. I asked for a room with a view of the mountains and the hotel absolutely delivered. It was incredible to wake up to see snowcapped Andes from our window. The staff was incredibly friendly and helpful, and I especially point out Sebastian and Isabela in the breakfast room, who went out of their way to help people. This is not say others didn’t, they just were extraordinary. When we needed help getting Ubers, the front desk provided assistance to make sure that the driver knew exactly where to go to pick us up. The day we arrived was a cold, rainy day, and I was looking for where to eat. To my surprise and delight, I found out that the best place to eat in the area was at the hotel. These were reviews, not from people who stayed at the hotel, but other people who would die at the hotel. It also has an incredible vegan and vegetarian menu option. The price was very reasonable and the breakfast above and beyond with made to order eggs. We enjoyed our stay.

8

Annick

Nov 8, 2024

·

Stayed 1 night

Chic and artsy, Hotel Bidasoa is enjoyable. The room was comfortable and clean with a nice window box for lounging. Breakfast was great and the food at Casa Sanz (the resturant next door) is creative and delicious. Where the hotel falls short is in the room amenities. It only offers the basic towels and soap and the room is impacted a bit by noise. Staff are polite but not necessarily the friendliest. Overall a nice stay.

10

Gonzalo

Nov 1, 2024

·

Stayed 1 night

El servicio bien y todo muy bien mantenido. Sólo dos cosas a mejorar: 1. El aire acondicionado de la habitación mete mucho ruido, que a veces llega a ser molesto. 2. Las almohadas no eran de buena calidad.

10

Christine

Nov 26, 2024

·

Stayed 1 night

We stayed one night. Room was very spacious, with lots of storage options, multiple USB ports for all the electronics, huge walk in shower, nice big bath towels. No was cloths available & also no tissue. Check in/out very quick. Good breakfast included. Quiet area, with some shops nearby .

10

Patricia

Feb 3, 2026

·

Stayed 3 nights

Staff was wonderful- very helpful, our room was spacious & clean. Really enjoyed the restaurant and the location was good as well

8

José Augusto

Aug 9, 2024

·

Stayed 4 nights

O Hotel é ótimo com um restaurante super animado, o único ponto negativo é que o ar condicionado não funciona e mesmo no inverno, em um quarto aonde a janela tem uma pequena abertura, a noite caso goste de dormir coberto você vai acordar suando.

10

DAMIAN

Jun 16, 2025

·

Stayed 3 nights

De los hoteles más bonitos que me he quedado, no me daban ganas de salir del cuarto. Todo excelente!

10

Soumitra

Jan 30, 2025

·

Stayed 1 night

Excellent boutique hotel in a very upscale and safe neighborhood. The staff is friendly and helpful. The room was large, well furnished and quiet. The included breakfast was good. The food at the restaurant was excellent.

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Service

Service is widely praised as friendly, attentive, and proactive, with staff arranging transport and reservations and resolving issues. A few guests experienced poor interactions or inflexible policies.

Related guest reviews

2

Ana Isabel

May 23, 2023

·

Stayed 5 nights

Quisiera pedir que deje de ser VIP porque de verdad que no merece este reconocimiento de parte de ustedes. No puedo dejar de decir que es agradable el hotel pero fuera de eso todo mal. El primer día la cena, muy mala, mis colegas de plano dejaron todo el platillo. Primero llegó frío y luego muy malo. Después de esto en la noche se escucha mucho el ruido de la calle y de los del valet parking hablando. Por otro lado, mandé a lavar un suéter el cual me lo echaron a perder y no hubo ninguna atención de parte del personal. Además de que no tienen una conexión de wifi con contraseña lo que hace muy vulnerable trabajar en su red. No había opción para pagar una red privada. Me cobraron todo en dólares a mi tarjeta de creído sin preguntarme y a un tipo de cambio infinitamente más alto que el oficial. Por otro lado, pregunté si por la hora en la que tenía que llegar al aeropuerto me recomendaban Uber, y me dijeron que mejor ellos llamaban a un taxi. No fue un taxi, era una pick up vieja y con un olor terrible que me obligaron a sentarme adelante con el conductor lo que me incomodó pero como la cajuela estaba cargada, mi maleta tenía que ir en el asiento de atrás, por eso acabe si subiéndome adelante especialmente por la prisa que tenía de llegar al aeropuerto. El servicio de uber lo había checado y estaba a esa hora como 15 USD, ellos me cobraron $46 USD para ese servicio malo malísimo en un auto que no era oficialmente un taxi ni servicio de transporte. Se me hizo un abuso.

10

Cheryl

Mar 1, 2025

·

Stayed 3 nights

Our experience was fabulous! We got caught in power outage and couldn’t get in until 4 am. The hotel ensured we had transportation from the airport in the chaos. The staff were warm and friendly and very helpful. The concierge went above and beyond on getting us dinner reservations at great restaurants. The breakfast was expansive with everything including personalized egg preparation. The rooms were spacious and the bathrooms were luxurious. The pool area was like a spa atmosphere. We just loved it all!!!

2

Sam

Mar 6, 2025

·

Stayed 2 nights

I booked a stay with this hotel in January and got Covid two days before I was supposed to travel. I notified them that I was cancelling my trip because it was the responsible thing to do. I did book non-refundable rooms but I moved my stay to March 26 for the exact same number of days - and presented them with a letter from my doctor proving I was Covid - hoping that they would be compassionate and understanding (and appreciate the fact that I didn’t subject their guests and staff to potentially getting Covid). To my great surprise, they didn’t refund me nor were they willing to give me credit for the room for my return visit. Basically what they said was “if you buy non-refundable rooms at our hotel, come no matter what, even when you are Covid or you will forfeit your advanced payment.” Stunning. You’d think people would be a bit more understanding, given the circumstances.

10

VALERIA

Mar 7, 2025

·

Stayed 2 nights

Second time at Bidasoa It’s my new home while visiting Santiago. They look after every detail . Staff is always helpful . Breakfast and meals are superb Wish I can come back soon 💙

10

Nicholas

Mar 25, 2025

·

Stayed 2 nights

Food and service are outstanding. Rooms are large and very comfortable. Staff was extremely accommodating and arranged out transportation for airport to hotel and from hotel to our cruise port.

10

Patricia

Feb 3, 2026

·

Stayed 3 nights

Staff was wonderful- very helpful, our room was spacious & clean. Really enjoyed the restaurant and the location was good as well

10

roy

Jun 30, 2025

·

Stayed 1 night

El servicio y amabilidad fueron extraordinarios, desde la persona en la llegada al hotel (antes de la barrera), la recepción, la cena, el desayuno. Hemos estado varias veces en el restaurante, ahora la primera vez conocimos el hotel, realmente top

6

Hildon

Oct 11, 2025

·

Stayed 5 nights

Atendimento péssimo.

10

Anne

Oct 12, 2025

·

Stayed 5 nights

Many options for the included breakfast, including eggs. Staff were exceptionally helpful. The decor of the lobby and rooms was beautiful. The location feels very safe with a guard in front and easy access to the rest of town. Highly recommended

10

Soumitra

Jan 30, 2025

·

Stayed 1 night

Excellent boutique hotel in a very upscale and safe neighborhood. The staff is friendly and helpful. The room was large, well furnished and quiet. The included breakfast was good. The food at the restaurant was excellent.

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AI-generated summary based on recent guest reviews

Location

Set in a safe, upscale neighborhood with shops and restaurants nearby. It is some distance from major tourist sights, typically a short drive rather than a walk.

Related guest reviews

10

Erik

Jul 23, 2025

·

Stayed 2 nights

Fantastic property near the main attractions but far enough for calm and tranquility.

10

Terra

Jul 24, 2024

·

Stayed 1 night

Pros: the restaurant is REALLY good. The hotel is beautiful. Cons: 20 minute uber ride to anything touristy, which isn't a big deal.

10

Somer

Mar 6, 2025

·

Stayed 4 nights

The property is not much to look at from the outside but inside it was absolutely gorgeous. Located in a safe part of Santiago 10 minute walk from high end shops, restaurants, and parks. Staff doe not understand the word no. If you ask for something they will see that it gets done.

10

Christine

Nov 26, 2024

·

Stayed 1 night

We stayed one night. Room was very spacious, with lots of storage options, multiple USB ports for all the electronics, huge walk in shower, nice big bath towels. No was cloths available & also no tissue. Check in/out very quick. Good breakfast included. Quiet area, with some shops nearby .

10

Sharon

Feb 29, 2024

·

Stayed 2 nights

Lovely hotel with very helpful staff and excellent dining options. Not too much within walking distance

10

rodolpho cezar

Sep 7, 2024

·

Stayed 2 nights

Muito charmoso e agradável. Café da manhã e restaurante ótimos. Excelente relação custo benefício. Hotel afastado dos pontos turísticos, mas com uma boa caminhada, ônibus ou Uber se chega lá.

10

Stephen

Nov 13, 2025

·

Stayed 4 nights

Safe neighborhood, hotel taxis available, great restaurant and comfortable hotel. Pool is for dipping. Room was adequate and overall a very good value.

10

Patricia

Feb 3, 2026

·

Stayed 3 nights

Staff was wonderful- very helpful, our room was spacious & clean. Really enjoyed the restaurant and the location was good as well

10

Soumitra

Jan 30, 2025

·

Stayed 1 night

Excellent boutique hotel in a very upscale and safe neighborhood. The staff is friendly and helpful. The room was large, well furnished and quiet. The included breakfast was good. The food at the restaurant was excellent.

8

Gail

Apr 10, 2024

·

Stayed 3 nights

Great breakfast buffet. Friendly and helpful staff. Good location and lovely neighborhood.

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AI-generated summary based on recent guest reviews

Dining

On-site dining earns strong praise: an excellent restaurant and a generous breakfast with made-to-order eggs and notable vegan or vegetarian options. A few guests found the selection limited or repetitive.

Related guest reviews

6

Fernanda

Jan 3, 2026

·

Stayed 3 nights

Pouca variedade

10

mario

Sep 9, 2024

·

Stayed 2 nights

Excelente hotel, habitación amplia, muy buen desayuno. El restaurant del hotel es buenísimo y muy bien atendido.

10

Marcelle

Sep 10, 2025

·

Stayed 2 nights

Café da manhã sensacional, quarto mega confortável e localização top.

10

FERNANDO

Jul 31, 2025

·

Stayed 5 nights

Excelente opção de estadia, quarto espaçoso, limpo, cama maravilhosa, enxoval de banho trocado periodicamente e de alta qualidade. Café da manhã farto e gostoso, porém poderia haver variações… quando se fica mais de 3 dias se torna repetitivo.

10

Ruben

Jun 24, 2024

·

Stayed 3 nights

We very much enjoyed our stay. I asked for a room with a view of the mountains and the hotel absolutely delivered. It was incredible to wake up to see snowcapped Andes from our window. The staff was incredibly friendly and helpful, and I especially point out Sebastian and Isabela in the breakfast room, who went out of their way to help people. This is not say others didn’t, they just were extraordinary. When we needed help getting Ubers, the front desk provided assistance to make sure that the driver knew exactly where to go to pick us up. The day we arrived was a cold, rainy day, and I was looking for where to eat. To my surprise and delight, I found out that the best place to eat in the area was at the hotel. These were reviews, not from people who stayed at the hotel, but other people who would die at the hotel. It also has an incredible vegan and vegetarian menu option. The price was very reasonable and the breakfast above and beyond with made to order eggs. We enjoyed our stay.

10

Gianluca Re

Sep 2, 2025

·

Stayed 1 night

Restaurant Is very good and good choice of breakfast

10

Paola Margarita

Aug 13, 2024

·

Stayed 1 night

Magnífica experiencia. La propuesta estética del hotel nos sorprendió gratamente. Cuidan mucho los detalles, por ejemplo, la incorporación de aromas en las habitaciones y espacios del hotel que generan una estancia placentera. El desayuno increíble. Un gusto enorme este hotel.

10

maria cristina

Jan 6, 2026

·

Stayed 2 nights

atendimento cordial , excelente as instalações do quarto , muito conforto . otimo cafe da manha ,com qualidade e diversidade de opcoes. restaurante do hotel excelente. com certeza foi uma escolha certeira deste hotel

10

Camilo

May 1, 2025

·

Stayed 1 night

Vegan food is outstanding!

10

VALERIA

Jul 22, 2024

·

Stayed 4 nights

From the moment you walk in , you realize the beauty of this boutique hotel . Staff is very nice and helpful ( special thanks to Patricio and Francisco!) breakfast and dinner are superb ! Would definitely stay again! It’s a gem

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $172	2 $174	3 $174	4 $180	5 $190	6 $191	7 $191
8 $175	9 $180	10 $175	11 $182	12 $190	13 $191	14 $191
15 $172	16 $180	17 $175	18 $182	19 $189	20 $189	21 $189
22 $175	23 $180	24 $184	25 $182	26 $257	27 $353	28 $189
29 $163	30 $184

Hotel Bidasoa

Prices for Hotel Bidasoa

Monthly average prices

About this property

Location

Room options

Standard Room, City View

Junior Suite

Presidential Suite

Standard Double Room, 2 Queen Beds

Superior Double Room, 1 King Bed

Guest reviews of Hotel Bidasoa

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Bidasoa

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $191	21 $306	22 $179	23 $186	24 $179
25 $172	26 $172	27 $172	28 $174	29 $180	30 $186	31 $187