Name: Comfort Inn Sault Ste Marie ON
Address: 333 Great Northern Road, Sault Ste. Marie, Canada, Sault Ste. Marie, Ontario, CA
Price range: US$108–US$179 per night
Rating: 7.98

What guests think

At Comfort Inn, many travelers highlight friendly, welcoming staff, generally clean, renovated rooms, and a convenient location just off the highway near restaurants and shops, making it a practical stop for road trips and short stays.

Breakfast is frequently praised as hot and satisfying, though the dining area can be small and, at times, items run out or service feels stretched. Key drawbacks include the lack of an elevator, occasional noise from traffic or other guests, and periodic maintenance or parking disruptions. Pet-friendly ground-floor rooms with sliding doors and nearby parking are appreciated, but availability, fees, and limited outdoor pet amenities frustrate some. Expect a straightforward, comfortable stopover with a few practical trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities are basic; there is no elevator. Many appreciate drive-up parking and ground-floor sliders, but parking can be tight or disrupted by snow/repaving, and pet amenities are limited.

Related guest reviews

10

Brian

27 Sept 2025

·

Stayed 2 nights

Older building but it’s been kept up well. Room was clean and comfortable with standard amenities in it. Comfortable bed. Bathroom clean. Tub shower. Full breakfast that they kept replenishing. Small eating area. Service was polite. NO elevator but just 2 floors. Location was about 5-6 min to canyon train. Restaurants and stores close by. Overall a satisfying stay.

10

Cheryl

28 Jul 2024

·

Stayed 1 night

Great hotel to stay at with a dog! Love the sliding doors to take the pup outside without having to walk through the whole hotel!

6

Cherry Sze Nga

15 Jul 2024

·

Stayed 3 nights

We booked via Hotel.com for a ground floor room and from their description, they are pet friendly hotel and there were only category of bed style and which level of the hotel for your room to choose from. There is no remark of certain room is pet friendly or not. We showed up and being told they didn’t have any more pet friendly room on the ground floor. The front desk “allowed” us to stay in a non-pet room which was helpful but honestly shouldn’t be our problem. The hotel has no dolly for u to wheel ur luggages in. They charge a lot of pet fee in compare to other similar 2-3 stars hotel but doesn’t even provide pet waste station or additional garbage bins at all exits (only one at the main entrance). The beds were very noisy and it squeaks every time you move even sightliest. The AC was also very loud as it is kind of old, only had level of fan, not modern temperature regulated. The parking lot can be tight because some patrons would take up a few parking spots for their boat or tow. Nevertheless, the location is very good, you can walk to Metro and several restaurants across the street where u can literally walk over.

10

Julie

24 Jun 2023

·

Stayed 3 nights

One of the best breakfasts we've ever had at a hotel. All staff were exceptionally friendly and helpful and gave good tips about restaurants and things in the area. The only issue we had was that it's two floors and there's no elevator. If we had known that in advance, we would have requested a first floor room. Highly recommend this hotel.

10

Tony

2 Oct 2023

·

Stayed 1 night

They have Drive up patio door so it is easy to unload your vehicle.

6

Gordon

15 Aug 2023

·

Stayed 4 nights

At the time ,they were repaving the driveway. had to park next door . Tough to move suit cases etc . Also no elevator ,again tough to move suit cases. No ice machine on second floor . Very inconvienant going down to first floor beside the office and back. Also the Breakfast fellow on Sat. and Sun. wasn't the most pleasant with answers of " I'll get to it " and then walk away.. there should be 2 coffee urns going at one time . Coffee goes very quickly in the morning.

8

Jeff

14 Feb 2025

·

Stayed 1 night

Parking lot could’ve been cleaner there was a lot of snow everywhere but this is Saint Marie is having a problem with Snow as they’ve been hit pretty bad this year understandable

8

Bill

3 Jul 2023

·

Not enough parking

6

Sharon

13 May 2025

·

Stayed 1 night

The inconvenience was no elevator, which I do not remember seeing that noted on their webpage or Expedia ad. I had a recent knee transplant. I can slowly manage stairs going up, but it is much more difficult coming down. My husband had to carry everything upstairs and required 2 or 3 trips, because I couldn't help. If we had known it did not have an elevator, we would have requested a room on the mainfloor or we would have chosen a different hotel.

8

Roberta

5 Sept 2025

·

Stayed 1 night

The room was clean and nice enough, bed was comfortable and the TV worked. The heating unit was a little wonky and smelled musty when I turned the heat on. Halls were cold and smelled a bit like tobacco smoke. Also, people need to know that there is not an elevator to the second floor.

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Cleanliness

Rooms are often described as clean, with some newly renovated spaces. However, multiple guests reported issues such as dirty carpets or floors, lingering odors, dust, and inconsistent housekeeping.

Related guest reviews

6

Jennifer

20 Aug 2023

·

Stayed 1 night

I understand the property was under construction for the parking. We had a pet friendly room which I expect for it to not be perfect but there was so much fur behind the tv stand and the floors were dirty, my feet were black from the short stay we had. The front desk staff were friendly and helpful when I asked questions.

6

Jessica

17 Nov 2024

·

Stayed 1 night

This hotel was a last minute book while driving to Alberta. We needed something pet friendly, and had to be under a certain dollar amount for billing purposes. It was clean, decent location for us, so many restaurants within walking distance. Mimi was absolutely amazing! And breakfast was delish, there was a maple cinnamon waffle. Only complaint was that even though it was a non smoking room, it had a slight old smoke smell.

2

Jasmilan

11 Oct 2023

·

Stayed 1 night

Dirty bathrooms and bedsheets. I dont think so they ever changed bedsheet or comforter and bathroom floor looked like someone walked on them with wet shoes .

8

Claudia

6 Feb 2026

·

Stayed 2 nights

Quick check in, friendly staff, clean rooms, comfortable bed.

6

Jordan

10 Feb 2025

·

Stayed 4 nights

Room was never cleaned. Stayed there for 4 nights.

4

Mel

14 Jul 2023

·

Stayed 1 night

Got there and had to pay an additional $25 for our cat. Fridge leaked water all over the floor during the night, when mopping it up with a towel I noticed a thick layer of dust under the bed, a good several weeks worth of it. Breakfast was good.

10

JACK

17 Jul 2023

·

Stayed 1 night

Newly renovated. Excellent front desk staff. Very clean. Safe area. Hot breakfast.

10

Peggy

28 Apr 2024

·

Stayed 1 night

This hotel was very clean and comfortable and quiet. Service was exceptional. Everyone was friendly and helpful. Excellent location and easy to find. Will stay here again.

10

Rob

13 Sept 2025

·

Stayed 3 nights

was disappointed didnt change towels or make bed

2

Paul

15 Aug 2025

·

Stayed 1 night

The rug was dirty and stained . The walls needed repaitr and paint . The bathroom door stuck and had to be forced open from the outside . The tub tile needed to be cleaned an regrouted The bed was vey comfortable housekeeping did the best they could to clean . We had to go elsewhere for beakfast at 7:30 as the breakfast room did not open . I feel i should get somekind of refund for being the worst hotel on our trip .

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Rooms

Rooms are generally comfortable and many appear newly renovated, with some larger layouts and handy ground-floor sliders. Recurrent drawbacks include traffic or hallway noise, occasional loud HVAC, and squeaky bed frames; room sizes vary.

Related guest reviews

8

Daniel

16 Mar 2024

·

Stayed 2 nights

Comfortable bed. Adequate amenities

8

Paul

5 Nov 2025

·

Stayed 1 night

Nice room, quiet.

8

Charles

4 Jul 2024

·

Stayed 1 night

Great stay but all I could hear in the morning was doors slamming shut. Both the room doors and the stairwell door. Could not sleep in at all

6

Nancy

18 Jul 2024

·

Stayed 1 night

While the mattress was comfortable, the bed frame was so squeaky, any time one of us rolled over or readjusted, the other would be woken up from the noise.

8

Keith

4 May 2025

·

Stayed 1 night

Area outside the hotel is noisy and a little rough and dirty. Room itself was spacious and clean, though a little noisy as it's right next to a major road.

10

An

14 Oct 2025

·

Stayed 1 night

I really like the closet! The closed portion of the wardrobe is about 20 inches wide and the rest is open. Gives it a roomier feel. The room was larger than other two queen rooms I have seen. Very nice.

6

Allyson

29 Jun 2024

·

Stayed 1 night

The air conditioner in my room was so loud (it sounded broken but worked). I had to turn it off and open the window which made for a not so good sleep. Otherwise, everything you expect from Comfort Inn. Breakfast staff was very professional and friendly.

6

Tara

4 May 2025

·

Stayed 1 night

Super clean and comfy, but thin walls and lots of early starts made it tough to sleep. I head alarm clocks going off all around me from 3:30am - 6am

8

John

23 May 2023

·

Stayed 1 night

Fresh and new

10

Darcy

18 Feb 2024

·

Stayed 1 night

Nice room, comfortable beds, convenient outside sliding door to unload car parked directly outside room. Good selection for included breakfast.

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Service

Staff are frequently praised as friendly, efficient, and accommodating at check-in and breakfast. That said, some experienced slow or unhelpful service, booking or pet-policy mishaps, and delays with deposits or problem resolution.

Related guest reviews

10

Nicolas

12 Aug 2024

·

Stayed 1 night

Check-in, check-out, breakfast & cleaning staff were all splendid! The lady at check-in was especially kind and outgoing after such a long day of travel! Will definitely be staying again.

6

maria

5 Sept 2025

·

Stayed 2 nights

Took 20 minutes to check in. One person ahead of me. Clerk was answering every phone call while letting the customers in front of her wait. Additional staff needed to eliminate such excessive wait times

10

Lisa

25 Aug 2024

·

Stayed 2 nights

Front desk staff were amazing !

4

Joash

7 Oct 2023

·

Stayed 1 night

I have been waiting for the refund of the extra deposit deducted from my card and it's been a week now. The front office staff promised to initiate it but it has not been done. There is no communication to me as regards the same!

2

Rick

23 Aug 2025

·

Stayed 1 night

We showed up with a reservation and were told they did not have a room for us. More than that, the receptionist was incredibly rude about the whole thing, insisting that because we booked through a 3rd party website (Expedia/ Hotels.com) it was our problem to sort out. Worst customer service from a hotel ever.

2

Sylvia

14 Aug 2023

·

Stayed 1 night

The hotel was great and the room was clean. However our TV didn’t work. We asked for a discount but they couldn’t offer they because of a third party payment. They weren’t very accommodating.

10

william

14 Aug 2025

·

Stayed 1 night

Great customer service

10

Mario

26 Sept 2025

·

Stayed 1 night

Easy and fast check-in, front desk staff very courteous and efficient.

10

Jeff

27 Oct 2024

·

Stayed 1 night

Friendly Staff !! So friendly !! Thank you to Meghna.

10

Maureen

18 May 2025

·

Stayed 1 night

Friendly staff (Brenda) and very convenient for what we needed

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Location

Conveniently located off Highway 17 with restaurants, shops, and services within a short walk or drive. Some guests noted traffic noise and a busy feel in the immediate area.

Related guest reviews

10

Gary

31 Oct 2025

·

Stayed 1 night

Unfortunately, I had to leave before breakfast started at 6:45. The hotel was very comfortable and so close to many dining options.

10

Malinda

7 Jul 2025

·

Stayed 1 night

Located in great area with lots of restaurants.

8

Saqib

17 Oct 2025

·

Stayed 1 night

The location is convenient; easy access from the highway and close enough to local restaurants and services.

8

Keith

4 May 2025

·

Stayed 1 night

Area outside the hotel is noisy and a little rough and dirty. Room itself was spacious and clean, though a little noisy as it's right next to a major road.

8

Abhishek

9 Oct 2024

·

Stayed 2 nights

Good location, clean property. Helpful staff. It didn\'t help that there was no elevator and one of our group members was on crutches, unfortunately they were sold out so no question of moving to the lower floor. Breakfast was good, fresh and well cooked (most of other hotels have very "soft" and bland scrambled eggs but not this one. Didn\'t feel like it was value for money though, but it was peak season so not much to expect.

8

Johanne

2 Nov 2024

·

Stayed 1 night

Very noisy with the traffic…

10

Nong

12 Oct 2025

·

Stayed 2 nights

It’s a good hotel. The room is clean. The air conditioning is effective. The location is just at a shopping center. So it’s a good choice.

10

Sue

21 Aug 2023

·

Stayed 1 night

Great location. Lots of parking. Restaurants walking distance. Easy access to highway.

8

MARYANNE

20 Sept 2024

·

Stayed 1 night

Good location, just off Hwy 17

10

Alexander

6 Sept 2023

·

Stayed 1 night

Right off the highway. Restaurants across the street.

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Dining

Breakfast is included and often praised as hot and tasty with a friendly attendant and waffle options. However, the room is small and can be crowded, and several reviews mention shortages, limited variety, or coffee not available.

Related guest reviews

10

Janice

13 Oct 2025

·

Stayed 2 nights

Air conditioner worked well, breakfast was hot and excellent ,

10

Barry

6 Aug 2024

·

Stayed 1 night

Staff was wonderful. It was quiet and breakfast was fresh and hot

4

Sabrina

17 Dec 2025

·

Stayed 1 night

Slow check in, room was not cleaned and we had to move to a new room. Took over half hour from check in to arriving in the final room. incosiderate staff, sidewalks not shoveled. Breakfast trays were empty.

8

Paula

5 Oct 2024

·

Stayed 1 night

Clean and comfortable. Receptionist was nice. I realize breakfast was complimentary but this was very skimpy and there was not enough seating for everyone. We went elsewhere for breakfast

8

Cameron

24 Oct 2025

·

Stayed 1 night

Extremely busy at breakfast.

10

Brian

27 Sept 2025

·

Stayed 2 nights

Older building but it’s been kept up well. Room was clean and comfortable with standard amenities in it. Comfortable bed. Bathroom clean. Tub shower. Full breakfast that they kept replenishing. Small eating area. Service was polite. NO elevator but just 2 floors. Location was about 5-6 min to canyon train. Restaurants and stores close by. Overall a satisfying stay.

8

David

2 Sept 2025

·

Stayed 3 nights

Overall it was a nice stay. Hotel was clean and located well. Breakfast was included, which is very good, but the quality and quantity was lacking..

10

Bernie

11 Oct 2024

·

Stayed 1 night

Excellent value. Comfortable bed, quiet and bonus a real breakfast with eggs and bacon

6

sergio

1 Oct 2024

·

Stayed 1 night

Breakfast.. no coffee was available. Cleaners: knocked twice at my door prior to our checkout... annoying. Front staff: ... he was friendly. The major part i didnt like, i had to park the car around the back, then carry my luggages two floors up because the had no elevators or trolley... i was in pain by the time i got into our room.

8

Andrew

24 Aug 2023

·

Stayed 1 night

The staff were friendly and polite, rooms clean. The maple cinnamon waffles for breakfast are delicious.

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Month	Average price
January	US$107
February	US$107
March	US$103
April	US$102
May	US$106
June	US$118
July	US$124
August	US$128
September	US$147
October	US$140
November	US$97
December	US$103

Su	Mo	Tu	We	Th	Fr	Sa
				1 $161	2 $163	3 $166
4 $138	5 $141	6 $151	7 $157	8 $151	9 $157	10 $160
11 $138	12 $151	13 $125	14 $138	15 $123	16 $123	17 $138
18 $119	19 $128	20 $151	21 $151	22 $129	23 $128	24 $126
25 $110	26 $122	27 $124	28 $124	29 $108	30 $121	31 $121

Comfort Inn Sault Ste Marie ON

Prices for Comfort Inn Sault Ste Marie ON

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (1St Floor)

Room, 1 King Bed with Sofa Bed (Pet-Friendly)

Room, 1 King Bed (Upper Floor)

Room, 1 King Bed (Upgrade, Ground Floor, Courtyard View)

Room, 1 Queen Bed, Accessible (Ground Floor)

Standard Room, 2 Queen Beds (Upper Floor)

Room, 2 Queen Beds

Guest reviews of Comfort Inn Sault Ste Marie ON

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn Sault Ste Marie ON

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $161
20 $129	21 $161	22 $161	23 $175	24 $156	25 $169	26 $179
27 $143	28 $166	29 $161	30 $176