Is parking available at the property?

Self parking is available on-site, subject to charges of GBP 16 per night. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Breakfast is offered, and guests can enjoy a meal at the Great Room. Breakfast is included for up to 2 adults sharing a guestroom, with fees applicable for additional guests. Specific serving hours are not provided.

Does the property allow pets?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 14:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms. Specific details about room accessibility features are not provided.

Where is the property located in relation to key landmarks?

The hotel is situated in Colnbrook, within a 10-minute drive of Windsor Castle and LEGOLAND® Windsor. It is approximately 10.1 km (6.3 miles) from Heathrow Airport and 15.7 mi (25.2 km) from Wembley Stadium.

Is there a swimming pool at the property?

The property does not have a swimming pool available for guests.

What are the policies for guests staying with children?

One child aged 12 years or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for specific requests regarding additional bedding.

Holiday Inn Express London Heathrow T5

Average nightly price at Holiday Inn Express London Heathrow T5 by IHG by month, last 12 months (USD)
Month	Average price
January	$59
February	$65
March	$76
April	$77
May	$88
June	$111
July	$124
August	$93
September	$107
October	$86
November	$69
December	$70

What guests think

At Holiday Inn Express London Heathrow T5 by IHG, travellers highlight friendly staff, generally clean, good-value rooms and an included breakfast, while noting noise from the attached venue and confusing, paid transport options to Terminal 5.

Rooms range from spacious and comfortable to dated or too warm, with several reports of weak soundproofing and unreliable air conditioning or heating. Cleanliness is often praised, though multiple guests reported moldy showers, stale smells, and occasional maintenance problems like blocked drains. Breakfast is frequently appreciated for choice, but peak-time crowds and sometimes cold items are noted; the on-site restaurant receives mixed comments. Overall, expect a practical Heathrow stopover with solid value but uneven consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant/bar and paid parking are available, but several guests mention loud music from the adjoining venue. There is no free airport shuttle; transfers are via local buses or a paid service, which some found confusing.

Related guest reviews

8

Lorraine

Sep 18, 2024

·

Stayed 1 night

The only thing that let it down was the music from the adjoining bar playing until midnight. Stayed at this hotel as we had early flight so did not appreciate music

8

Alexande

Feb 18, 2025

·

Stayed 1 night

This property is not within the hotel hopper bus transportation from T5. Will be a good idea to include it. Expedia should provide onformation about hotel hopper bus system so customers could make a better selection.

8

Matthew

Oct 28, 2025

·

Stayed 3 nights

Polite, helpful staff, breakfast is good, especially as it is free. Close to Langley train station and the Elizabeth line, £8 Uber or 30 minute walk. Buses to Heathrow Terminal 5 to do a bit of plane spotting. Parking is reasonable at £16 per night. All round great base for visiting London.

6

John

Mar 2, 2025

·

Stayed 1 night

Hotel was tidy and nicely decorated drinks was expensive. The main downside of the hotel is that there seems to be a club attached to the building which plays loud music until 1am so if you have a early flight I would recommend asking to stay in the other side of the hotel.

10

Tahir Hasan

Apr 17, 2025

·

Stayed 1 night

Easy and convenient option if wanting to stay around Heathrow/Slough. Parking is quite expensive but otherwise, everything else was as expected for a holiday inn express hotel!

10

Fiona

Sep 9, 2025

·

Stayed 1 night

Enjoyable over night stay. Had a very late check in so the receptionist kindly changed the parking charge to reflect amount of time stayed. Lovely full breakfast. Friendly staff. Definitely would stay again and would also recommend.

8

angela

Apr 10, 2024

·

Stayed 2 nights

Did not have a complimentary shuttle to and from airport

10

mark

Mar 27, 2025

·

Stayed 1 night

This hotel was excellent clean modern and the staff were exceptionally helpful and polite The evening meal and breakfast was wonderful and the hotel transfer to terminal five was awesome worth every penny of £19 Will definitely stay here again

6

Dave

May 21, 2025

·

Stayed 1 night

Hotel is very nice in every way, BUT is a pain to get to and from Heathrow, just not convenient. Hotel really needs to lay on a free shuttle bus service, otherwise would not use again, which is a shame.

8

Thomas

Apr 12, 2024

·

Stayed 1 night

Good value for money hotel close to Heathrow airport. The low cost pre-book shuttle service to the airport is excellent value.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and public areas clean, but feedback is inconsistent. Repeated reports note moldy showers, damp or stale smells, blocked drains, and occasional lapses in room servicing.

Related guest reviews

6

Abdelrahman

Nov 24, 2024

·

Stayed 1 night

The room smells of damp

8

Matthew

Nov 23, 2025

·

Stayed 1 night

Overall the hotel was clean with all the amenities you need. The only major down side, personally for us was the beds, myself and my wife didnt really get a decent nights sleep. I have stayed inHoliday Inns before and never found fault with the beds so was a bit surprised .

6

Trevor

Jun 19, 2025

·

Stayed 1 night

One positive is the room was large. It was a tired looking room. The bathroom was moldy as to looks like the housekeeper only clean at eye level. It’s not at terminal 5! And it’s Not in Heathrow

2

Jenna

Nov 3, 2025

·

Stayed 1 night

The room was dirty, the mattress on the pull out bed terrible. I would not stay again. There were Fruit flys everywhere. The hotel was too warm.

6

David

Nov 9, 2025

·

Stayed 2 nights

Good breakfast and comfortable room. Polite staff but bathroom was not clean. Drainage was blocked so shower water formed a smelly puddle. There was hair on the floor and edges of shower taps were not clean. Toilet had bad brown staining inside.

4

Bettina

Jul 29, 2024

·

Stayed 1 night

The room smelled like mold

8

Benito

May 7, 2025

·

Stayed 1 night

Very close to airport terminals, they have to change our room because the bathroom área was dirty.

4

RAMI

Jul 20, 2025

·

Stayed 1 night

Poor bathroom condition Dirty and rust in the showe

2

Jiren

Aug 31, 2025

·

Stayed 2 nights

They didn’t clean the room even though we put the card for cleaning and also when left the garbage in the room I had to clean the room myself.

10

Anup

Nov 22, 2025

·

Stayed 2 nights

Great service from staff- always helpful and informative. Very clean room — bed, linens, floor and washroom. The room was very spacious too. The breakfast was very good too with lots of options. Very close to T5, just one bus ride away.

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AI-generated summary based on recent guest reviews

Rooms

Rooms vary from spacious and comfortable to small or dated, with several comments about hard pillows or uncomfortable sofa beds. Noise from corridors or the neighbouring venue and temperature control/AC issues are recurring concerns.

Related guest reviews

8

Matthew

Nov 23, 2025

·

Stayed 1 night

Overall the hotel was clean with all the amenities you need. The only major down side, personally for us was the beds, myself and my wife didnt really get a decent nights sleep. I have stayed inHoliday Inns before and never found fault with the beds so was a bit surprised .

4

Billy

Nov 3, 2025

·

Stayed 1 night

Disappointing. Booked a double room for myself and my partner after a long day travelling. Arrived, checked in and got to our room to find that it was a twin room with separate single beds. We were given no explanation at all, we weren't told that our room was being changed. We were awoken at 5am by extremely loud voices from the corridor, the soundproofing of the rooms is terrible, and then a couple of hours later the sound of a hoover outside the door for ages. Breakfast was disappointing, nothing like other Holiday Inn Expresses I've stayed at before, hardly any selection, unclean mugs, dirty plates, very cramped buffet area

6

Kaylie

Mar 4, 2025

·

Stayed 2 nights

Staff very friendly & welcoming. Room was in good condition, although would benefit from an uplift. Would have been nice to have been able to open a window, although the rooms did have air conditioning it would have allowed some fresh air to circulate. Breakfast was good, nice variety for families, more fresh fruit would have been nice & a better variety of croissants. The beds were uncomfortable, particularly the sofa bed. Shower was fine, for a family stay it would’ve been nice to have a bath for the children.

8

Lord Glenn A

Feb 5, 2025

·

Stayed 1 night

The hotel was a little further than expected from Terminal 5. Cost £40 by Uber. The room was ok, absolutely stank of cigarettes! The bed was comfortable but the pillows were like bricks. We ate in the evening and the service and food was excellent. However breakfast the following morning was cold, sausages, bacon, eggs etc all stone cold. The choices were excellent and so found something else to eat. All in all an ok stay for the price. Reception staff were amazing and friendly.

6

Tim

Jun 26, 2024

·

Stayed 1 night

Tired carpets / broken doors / noisy environment/ lovely staff / breakfast ok / 1 bed very comfortable , 1 bed very uncomfortable / nice bathroom / good soaps etc provided

6

Andrea

Aug 6, 2024

·

Stayed 1 night

Room was fine, decent hotel and good location. But the hotel was very noisy - you can hear people in the rooms above and next door which isn’t great when you’re trying to sleep ahead of an early flight. No air con - room was stifling.

6

Wing Hei

Apr 14, 2024

·

Stayed 2 nights

Very comfortable and nice room, but the soundproofing is very bad which I cannot sleep at all because someone next door talking and playing music all night long

8

Lynn

Apr 12, 2024

·

Stayed 1 night

Short pre airport visit Hotel room quite dated and whilst bed comfortable, was a small double! Tea and coffee making facilities Perfectly adequate for our needs and for the price, with included breakfast was a bit of a bargain! At right price would stay again

2

monty

Jun 30, 2025

·

Stayed 1 night

Ac down. Room like sauna

10

Anup

Nov 22, 2025

·

Stayed 2 nights

Great service from staff- always helpful and informative. Very clean room — bed, linens, floor and washroom. The room was very spacious too. The breakfast was very good too with lots of options. Very close to T5, just one bus ride away.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with some standout assistance. However, there are notable lapses around check-in, room allocation, and responsiveness to problems.

Related guest reviews

4

Trevor

Sep 13, 2025

·

Stayed 1 night

We were checked into a room above the hotel's function rooms/ entertainment venue. Excessively loud music blaring into the night, and reception claimed to have spoken to them about the issue but didn't offer to move us to a quieter room although I asked. On check in we were told breakfast was 6am - 10am. However, service starts at 7am on a weekend, and to make matters worse, we were charged £16 for parking, and although I asked for the required PIN to input my car reg the man at reception he claimed to have typed it in, but upon querying this with his colleague, they contradicted this claim and gave me access otherwise I would have had a parking fine. I am extremely disappointed based on this experience as a IHG member.

10

Nadine

Aug 9, 2025

·

Stayed 4 nights

This property is always place to stay for me. I’ve been coming here for years and the service is just great! Nice spread for breakfast and Lima is always pleasant and helpful in the dining room. Amandi is so kind and a very attentive housekeeper. Front desk staff are always helpful with great advice and suggestions. I love it here.

8

Norm

Feb 13, 2025

·

Stayed 1 night

I HAD A HORRIBLE TIME WITH THE PARKING PROCESS. The clerk at the front desk charged us for parking. The cameras automatically submit fines yo the car rental firms. So i had to argue to get the 100 pound fine cancelled because of the clerks error. Then i couldn't get the info from the hotel to get the 35 pound fine fee refunded. SO, everything was great until it wasn't. IF YOU PARK THERE MAKE SURE THE LICENSE PLATE IS ENTERED CORRECTLY AND YOU GET PRINTED DOCUMENTATION! The room, restaurant staff and food were great.

10

Raul Antonio Aguirre

Dec 4, 2024

·

Stayed 1 night

Don’t even think about it. Great sleep for a next day trip or an overnight flight. We loved it and staff was amazing.

4

Thomas

Jun 23, 2025

·

Stayed 1 night

First room assigned had a carpet that was wet and the entire room smelled horrible. Asked for a room change and after heckling me about the poor state of the current room (they didn’t believe me) they finally put me up in a new room. Entire hotel was dirty. Staff rude and looked miserable.

8

Nardia

Jul 27, 2025

·

Stayed 1 night

Great staff , ideal location for the airport

10

Jason

Nov 18, 2025

·

Stayed 1 night

Great reception, friendly staff throughout, clean room. Lovely overnight stay made all the better by the staff who couldn’t do enough to help.

6

Erin

Jun 29, 2025

·

Stayed 1 night

The staff was not very knowledgeable on how to get places, a shuttle was not suggested, and I was told I would get a take away breakfast, but then that did not happen.

10

Robert

Oct 23, 2024

·

Stayed 1 night

Great service great customer service from Kamilia on reception Sleep was fantastic after long flight Breakfast friendly and plenty of I Would stay here again

6

ian

Aug 12, 2025

·

Stayed 1 night

When we checked in with our 6 month old grandson the room was occupied by other customers - which we were told should not happen with their system .... it did! In the second room we were assigned, we found a maintenance person unblocking a shower drain, when we were told he would be setting up the crib and sofa bed. When we returned to the reception the manager asked us to wait 10 minutes - which turned into 25 minutes, while they retrieved our crib from the first room and set up a sofa bed in a third room. When we eventually entered our room, there were only two towels for the 4 of us, and 2 cups and saucers. In consolation we were offered a single beverage. While waiting for the third room, the manger showed my daughter to a baby changing facility which had no paper towels. All in all, I have no hesitation in saying this was the worse check in I have ever experienced and we will never stay here again.

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Location

Handy for Heathrow, especially Terminal 5 via local buses, but it is not inside the terminal and taxis can be costly. Some guests found little to do nearby or had difficulty finding the address.

Related guest reviews

8

louis

Sep 21, 2025

·

Stayed 1 night

The hotel was located far from the airport and difficult to get to. The hotel provided no information on how to get to the hotel and was not on the Hotel Hopper routes. Vewry disappointed.

8

Sean

Dec 20, 2024

·

Stayed 1 night

The description is a little misleading as it’s quite far from T5.

10

Marek

Apr 10, 2025

·

Stayed 1 night

The hotel and hotel room were clean and comfortable. The hotel staff were quick and attentive. The breakfast buffet was nothing extraordinary but had all the basics and did the job. The hotel is very conveniently located for flying out of Heathrow, especially Terminal 5. There are two buses that depart every 15 minutes from the hotel to the terminal. There is not much else in the area, but the location is really convenient for catching a flight.

10

chris

Mar 2, 2025

·

Stayed 1 night

Close enough to heathrow airport , and reasonable cost compared to other hotels adjacent to heathrow airport.

8

Matthew

Oct 28, 2025

·

Stayed 3 nights

Polite, helpful staff, breakfast is good, especially as it is free. Close to Langley train station and the Elizabeth line, £8 Uber or 30 minute walk. Buses to Heathrow Terminal 5 to do a bit of plane spotting. Parking is reasonable at £16 per night. All round great base for visiting London.

10

Nicole

May 31, 2025

·

Stayed 1 night

VERY DIFFICULT to find the address (too many directions to find and follow on the interstate).

10

Nurta

Jun 30, 2024

·

Stayed 1 night

Closeness to the airport. The breakfast was great and the restaurant that was close to the hotel was wonderful.

8

John H

Dec 17, 2024

·

Stayed 2 nights

The stay was fine. However, we were under the impression (given the name "London Heathrow T5") that the hotel was in the airport (like other hotels). It's a fifteen minute cab ride away. We would not have booked our stay if we knew that. We needed to be at Terminal 5 to catch our flight home.

8

Bruce

Aug 21, 2024

·

Stayed 2 nights

The hotel markets itself as being at T5 when in reality it is 3km away. Which would be fine if that was communicated along with a bus guide to help travellers get there. I emailed them and they got back to me two days later and never answered my question. I took a taxi which charged me the fixed price of 30 pounds, meanwhile a public bus goes directly from the terminal stops there in about 10 minutes and cost 1 pound. The hotel itself is nice and clean with a friendly staff and a great breakfast. They just need to be more upfront about the location and easy inexpensive ways to get there.

10

Anup

Nov 22, 2025

·

Stayed 2 nights

Great service from staff- always helpful and informative. Very clean room — bed, linens, floor and washroom. The room was very spacious too. The breakfast was very good too with lots of options. Very close to T5, just one bus ride away.

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Dining

Breakfast is commonly praised for variety and value, though peak times can be crowded and some items arrive cold. Evening dining is available on site, with mixed feedback on quality and price.

Related guest reviews

8

Lord Glenn A

Feb 5, 2025

·

Stayed 1 night

The hotel was a little further than expected from Terminal 5. Cost £40 by Uber. The room was ok, absolutely stank of cigarettes! The bed was comfortable but the pillows were like bricks. We ate in the evening and the service and food was excellent. However breakfast the following morning was cold, sausages, bacon, eggs etc all stone cold. The choices were excellent and so found something else to eat. All in all an ok stay for the price. Reception staff were amazing and friendly.

8

Yoko

Nov 1, 2025

·

Stayed 2 nights

Good breakfast.

8

Gueijun

Jul 6, 2025

·

Stayed 1 night

Clean and good room space. Service in cafeteria is excellent

8

Charlotte

Jun 2, 2025

·

Stayed 3 nights

Easy access to T5 at Heathrow Airport by regular bus services, stopping close to the hotel. Buffet style breakfast withva very good choice. Staff are all friendly and helpful.

10

Mark

Aug 2, 2024

·

Stayed 1 night

Clean and fresh hotel, staff very pleasant. Evening meal was great. Breakfast is very busy to plan ahead

10

mark

Mar 27, 2025

·

Stayed 1 night

This hotel was excellent clean modern and the staff were exceptionally helpful and polite The evening meal and breakfast was wonderful and the hotel transfer to terminal five was awesome worth every penny of £19 Will definitely stay here again

10

Marie

Mar 27, 2025

·

Stayed 1 night

The staff were friendly and helpful. The restaurant served a nice variety of meals.

8

Peter

Jul 18, 2024

·

Stayed 1 night

Good location for Heathrow Airport. Room facilities clean and comfortable, staff friendly and efficient. Food disappointing.

10

Joanna

Sep 30, 2025

·

Stayed 1 night

5th stay before a flight. Love it. Just discovered the restaurant and wow a must to visit. Great food, service, music and ambience

10

Anup

Nov 22, 2025

·

Stayed 2 nights

Great service from staff- always helpful and informative. Very clean room — bed, linens, floor and washroom. The room was very spacious too. The breakfast was very good too with lots of options. Very close to T5, just one bus ride away.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $91	20 $121	21 $108	22 $90	23 $68	24 $91
25 $54	26 $63	27 $94	28 $91	29 $59	30 $57	31 $60

Su	Mo	Tu	We	Th	Fr	Sa
1 $54	2 $62	3 $68	4 $68	5 $61	6 $74	7 $81
8 $55	9 $67	10 $63	11 $67	12 $67	13 $66	14 $71
15 $55	16 $66	17 $74	18 $74	19 $63	20 $68	21 $70
22 $59	23 $74	24 $70	25 $70	26 $74	27 $79	28 $74
29 $72	30 $62

Holiday Inn Express London Heathrow T5 by IHG

Prices for Holiday Inn Express London Heathrow T5 by IHG

Monthly average prices

About this property

Location

Room options

Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed (Up to 2 Adults)

Standard Room

Standard Room, 2 Twin Beds

Standard Room, 1 Double Bed with Sofa Bed

Standard Room, 1 Double Bed

Standard Room, 2 Twin Beds, Accessible Bathtub (Up to 3 Adults)

Guest reviews of Holiday Inn Express London Heathrow T5 by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express London Heathrow T5 by IHG

Considering this hotel for your Colnbrook trip?

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