Holiday Inn London - Heathrow T5

Well located for Terminal 5. Underground parking available at £15 per day. Spacious room. Great shower. Nice firm bed. Unfortunately, only one thin pillow per person (no spares in room), which resulted in a bad night’s sleep and a stiff neck.

Excellent hotel with friendly, attentive and polite staff. Great value stay with nice breakfast options. Great location, good secure car park. Room spacious and comfortable with everything you need. Putting a 9 digit code into door lock to get into room is a bit unusual but works! Evening food menu was limited as only a couple of dishes available Shower in morning was a bit challenging, no hot water despite numerous turns of both knobs. However bath tap did have hot water so must have separate feed or shower tap was faulty. Reported to staff and they said they would get straight onto it. Would definitely stay here again or at any of their hotels. All round good stay. Thanks

This hotel comes highly recommended- with 10 stars !!! Ambience, check-in, parking, staff- in short, everything about B n B Hotels is awesome 👌. Check out my pictures - room and bathroom - all splendid. Like a Marriot made easy.. Absolutely lovely.

Third time I have stayed in this hotel first time lift not working correctly second time no heating and today no hot water

Front desk were polite and efficient, especially arranging transport.