Taunton House Hotel

Great location, clean, convenient car parking. Invisible staff. No food facilities.

Shower didn’t work for heating. Initial response wasn’t great. Requested to change rooms, as wasn’t offered. They duly obliged and found the response quick after I had suggested this as an option. It’s an automated process. Once customer was stuck at the front door couldn’t get in. So do. It book late as the system is slow to issue information.

Great location. Bathroom was “tired”, showerhead not stable in holder, shower curtain needed renewing. Overall an okay stay, bathroom could do with update.

It wasn't really clear on how to enter the hotel as there was no one at reception. I had an email to say I would have entrance details 24hrs before this didn't happen and I tried to call the number but it wasn't the correct telephone number so I had to goggle this. Managed to speak to a man who was quite sharp when I asked for the code. He said I would get his after 12noon on day of arrival. Which I did get a text message with this on after 12noon. Quite difficult to understand the door entrance but once I understood this it was easy. Room was cold as heating wasn't on and the windows were quite drafty. Beds were very comfortable . Shower curtain was a bit yellow and if I had of pained full price for the room I would not of need happy but as I had a discount I was ok with this.

A good stay even though shower didn’t work in the first room the person to contact was quick and moved us to another room where everything worked. Would definitely stay there again.