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Mercure Telford Centre Hotel - Room
Mercure Telford Centre Hotel - Room
Mercure Telford Centre Hotel - Reception
Mercure Telford Centre Hotel - Pool

Mercure Telford Centre Hotel

Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Dry Cleaning

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Property description

Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Mercure Telford Centre Hotel, travellers praise the convenient location near the station and shopping, generally friendly staff, and the presence of pool, gym and spa, though leisure areas and parking policies draw frequent criticism.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Noisy

Service

Inconsistent

Location

Convenient

Dining

Inconsistent

Was this helpful?

6

Patrick

IAN-logo

3 weeks ago

·

Stayed 1 night

Everything was as it should be clean room friendly staff close to shops Only issue was breakfast They had a big group of a lacrosse team and staff one part of the brekfast area was reserved for the lacrosse team so seating was a issue We ended up seated in the bar erea due to no seats and was told other area was reserved for the team Cups had run out and was given take away cup instead And milk Was dissatisfaction with breakfast with a few people that could not find seating If there was not going to be enough seating for everyone then i think breakfast should be staggered so all guests can be seated
Everything was as it should be clean room friendly staff close to shops Only issue was breakfast They had a big group of a lacrosse team and staff one part of the brekfast area was reserved for the lacrosse team so seating was a issue We ended up seated in the bar erea due to no seats and was told other area was reserved for the team Cups had run out and was given take away cup instead And milk Was dissatisfaction with breakfast with a few people that could not find seating If there was not going to be enough seating for everyone then i think breakfast should be staggered so all guests can be seated
10

Andrew

IAN-logo

3 weeks ago

·

Stayed 1 night

Just far enough from town so it’s nice and quite.
Just far enough from town so it’s nice and quite.
8

Janice

IAN-logo

Apr 12, 2026

·

Stayed 1 night

Room was clean, could do with improvement bathroom door at the bottom was a bit rotted, shower cubicle was a bit grubby, but overall no complaints, bar was lovely and clean, had a drink was a bit pricey, but that’s hotels for you, overall an enjoyable stay, staff were very friendly and helpful.
Room was clean, could do with improvement bathroom door at the bottom was a bit rotted, shower cubicle was a bit grubby, but overall no complaints, bar was lovely and clean, had a drink was a bit pricey, but that’s hotels for you, overall an enjoyable stay, staff were very friendly and helpful.
6

Carl

IAN-logo

Apr 10, 2026

·

Stayed 2 nights

Typical city centre hotel, built for busiess travellers. The hotel looks a little tires and is in need of redecoration. There is a privaye gym/leisure centre wihin the hotel, that menat that there was a lot of fottfall in that area, which wasn't idea; when trying to get to your room, and there wasa big smell of cholrine and sweat. Breakfast was not included, but I was happy to pay extra, and was good value and tasty. Whatr was not impressive was the surly attitude of a male member of staff who seemed more interested in gossiping with his colleagues than providing a poite service to guests.
Typical city centre hotel, built for busiess travellers. The hotel looks a little tires and is in need of redecoration. There is a privaye gym/leisure centre wihin the hotel, that menat that there was a lot of fottfall in that area, which wasn't idea; when trying to get to your room, and there wasa big smell of cholrine and sweat. Breakfast was not included, but I was happy to pay extra, and was good value and tasty. Whatr was not impressive was the surly attitude of a male member of staff who seemed more interested in gossiping with his colleagues than providing a poite service to guests.
10

Peter

IAN-logo

Apr 9, 2026

·

Stayed 1 night

Dining, Bar and main areas all clean and well kept. Good area with plenty of evening meal/outside options nearby.
Dining, Bar and main areas all clean and well kept. Good area with plenty of evening meal/outside options nearby.
Forgegate, Town Centre, Telford, England, United Kingdom

Location

A stay at Mercure Telford Centre Hotel places you in the heart of Telford, within a 15-minute walk of Telford Shopping Centre and Telford Town Park. This spa hotel is 0.8 mi (1.3 km) from Telford Ice Rink and 0.9 mi (1.4 km) from The International Centre.

Telford Shopping Centre(0.3 miles)

Telford Town Park(0.7 miles)

Cineworld Telford(0.7 miles)

Telford Ice Rink(0.7 miles)

The International Centre(0.8 miles)

Wonderland Telford(1.1 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 23:59

Before 12:00

Security deposit

GBP 150 per accommodation on arrival.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site for a fee of GBP 10 per night. Limited parking spaces are provided, and a reservation may be required.

Full breakfasts are served for a fee of approximately GBP 15.95 per person. Serving hours are weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Pets are allowed at the property with a fee of GBP 20 per accommodation, varying based on the length of stay. Service animals are exempt from fees.

Check-in is from 2:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

The hotel is located in the heart of Telford, within a 15-minute walk of Telford Shopping Centre and Telford Town Park. It is approximately 0.8 miles from Telford Ice Rink and 0.9 miles from The International Centre.

Yes, the property features an indoor pool. Pool access is available from 7:00 AM to 9:00 PM.

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