Mercure Telford Centre Hotel
US$130
/ night
Avg. for September
Select dates to see prices and availability
US$130
/ night
Avg. for September
Monthly average prices
Nightly prices at Mercure Telford Centre Hotel average US$98 in the cheapest month (February) and US$130 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$99 |
| February | US$98 |
| March | US$99 |
| April | US$103 |
| May | US$108 |
| June | US$127 |
| July | US$111 |
| August | US$99 |
| September | US$130 |
| October | US$110 |
| November | US$129 |
| December | US$98 |
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A
M
J
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Sept · US$130
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Most expensive: September (~US$130)
Cheapest: February (~US$98)
About this property
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless...
Amenities
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a hair salon, and wedding services.
Business amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Telford? This hotel has 4004 square feet (372 square meters) of space consisting of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy British cuisine at Iron Masters Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 153 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
A stay at Mercure Telford Centre Hotel places you in the heart of Telford, within a 15-minute walk of Telford Shopping Centre and Telford Town Park. This spa hotel is 0.8 mi (1.3 km) from Telford Ice Rink and 0.9 mi (1.4 km) from The International Centre.
What's nearby
Telford Shopping Centre(0.3 Miles)
Telford Town Park(0.7 Miles)
Cineworld Telford(0.7 Miles)
Telford Ice Rink(0.7 Miles)
The International Centre(0.8 Miles)
Wonderland Telford(1.1 Miles)
Green Wood Centre(1.5 Miles)
Telford Steam Railway(2.2 Miles)
Oakengates Leisure Centre(2.5 Miles)
Telford Snowboard and Ski Centre(2.7 Miles)
Ironbridge Gorge(3.1 Miles)
New Bucks Head Stadium(2.9 Miles)
Sunnycroft(3.6 Miles)
Granville Country Park(3.7 Miles)
Wellington Civic and Leisure Centre(3.7 Miles)
The preferred airport for Mercure Telford Centre Hotel is Birmingham Airport (BHX)(46.5 Miles)
Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning
Location
Forgegate, Town Centre, Telford, England, United Kingdom
Telford Shopping Centre (0.3 Miles)
Telford Town Park (0.7 Miles)
Cineworld Telford (0.7 Miles)
Telford Ice Rink (0.7 Miles)
The International Centre (0.8 Miles)
Wonderland Telford (1.1 Miles)
Guest reviews
8
Good
Based on 2,684 verified reviews
Who stays here?
Business
45%
Couple
25%
Family
11%
Group
12%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Mercure Telford Centre Hotel, travellers praise the convenient location near the station and shopping, generally friendly staff, and the presence of pool, gym and spa, though leisure areas and parking policies draw frequent criticism.
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What guests think
At Mercure Telford Centre Hotel, travellers praise the convenient location near the station and shopping, generally friendly staff, and the presence of pool, gym and spa, though leisure areas and parking policies draw frequent criticism.
Rooms often provide comfortable beds, but noise from corridors, adjoining rooms or outside, limited temperature control, and some dated fittings are recurring complaints. Cleanliness is mixed, with many clean rooms alongside worn corridors and occasionally dirty bathrooms or changing areas, plus periodic maintenance issues like faulty showers, broken fixtures, and intermittent hot water. Breakfast is commonly enjoyed, yet food quality and organisation vary, and dinner or bar meals can be slow or underwhelming. Expect a convenient base with useful facilities, but standards can be uneven.
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AI-generated summary based on recent guest reviews
Facilities
Leisure facilities (pool, gym, sauna/steam) are a draw but often described as small, tired or intermittently closed, with dirty or poorly maintained changing areas and over-chlorinated or faulty jacuzzi/whirlpool reported. Parking is plentiful but the £10 charge is unpopular and not always clearly communicated.
Related guest reviews
6
Katarzyna
2 Sept 2024
·
Stayed 1 night
Out of order pool, no one told me about. £10/night parking charge.
Out of order pool, no one told me about. £10/night parking charge.
6
Alisha
23 Feb 2024
·
Stayed 1 night
£10 for parking is extortionate! The leisure centre had the most dirtiest changing rooms I have ever been in. The lockers were dirty inside amd rusty. The floor was all wet. Will not stay again.
£10 for parking is extortionate! The leisure centre had the most dirtiest changing rooms I have ever been in. The lockers were dirty inside amd rusty. The floor was all wet. Will not stay again.
8
Scott
5 Aug 2024
·
Stayed 2 nights
Would be a 5 but pool and leisure area needs major TLC. Hotel was lovely large room good shower. Breakfast was very good great quality and lots of choice. All the staff we met were great. Main let down is the pool and spa area. Needs complete overhaul. If you booked for the spa you would be disappointed
Would be a 5 but pool and leisure area needs major TLC. Hotel was lovely large room good shower. Breakfast was very good great quality and lots of choice. All the staff we met were great. Main let down is the pool and spa area. Needs complete overhaul. If you booked for the spa you would be disappointed
10
Marek
12 Aug 2025
·
Stayed 4 nights
Excellent service from check in to check out, rooms were big, rooms were serviced everyday and althoigh i didn't have dinner at the hotel the breakfast was excellent. Managed to use the gym, pool and steam room whilst staying at the hotel. When staying in Telford again i will make sure i book again at the Mercure. Very close to shops, restaurants and even a cinema across the road!
Excellent service from check in to check out, rooms were big, rooms were serviced everyday and althoigh i didn't have dinner at the hotel the breakfast was excellent. Managed to use the gym, pool and steam room whilst staying at the hotel. When staying in Telford again i will make sure i book again at the Mercure. Very close to shops, restaurants and even a cinema across the road!
10
Jonathon
1 Sept 2025
·
Stayed 1 night
A lovely hotel staff amazing .pool and spa facilaties excellent.breakfast great great choices
A lovely hotel staff amazing .pool and spa facilaties excellent.breakfast great great choices
8
Ojaswini
2 Apr 2025
·
Stayed 1 night
Depends on the price . Whatever you get quoted add £10 for car parking charges. Otherwise other basic hotels offer overnight parking for £1.60 at Southwater. This was a weekend stay and was a great location. Walkable to train station and shopping centre and huge car park. The onsite pool and steam room and sauna are a great bonus for the morning after a great night out.
Depends on the price . Whatever you get quoted add £10 for car parking charges. Otherwise other basic hotels offer overnight parking for £1.60 at Southwater. This was a weekend stay and was a great location. Walkable to train station and shopping centre and huge car park. The onsite pool and steam room and sauna are a great bonus for the morning after a great night out.
6
Jodi
13 Aug 2025
·
Stayed 3 nights
I booked this hotel for the spa facilities but I didn’t use them as it wasn’t a relaxing and particularly clean area. The changing rooms were a state with wet towels all over the floor and the general areas were tired and worn out. The corridors throughout the hotel had worn and stained carpets and the whole place just felt a bit grotty. We were staying there for a sporting event at the International Centre so didn’t spend much time in the hotel so it was fine as the room was clean and the breakfast good, but it needs some work to update the public areas. The staff were lovely and very friendly though
I booked this hotel for the spa facilities but I didn’t use them as it wasn’t a relaxing and particularly clean area. The changing rooms were a state with wet towels all over the floor and the general areas were tired and worn out. The corridors throughout the hotel had worn and stained carpets and the whole place just felt a bit grotty. We were staying there for a sporting event at the International Centre so didn’t spend much time in the hotel so it was fine as the room was clean and the breakfast good, but it needs some work to update the public areas. The staff were lovely and very friendly though
8
Marsha
29 Aug 2023
·
Stayed 1 night
Lovely hotel polite staff good quick service. We used your facilities which was lovely however, we were very much looking forward to using your jacuzzi but i was out of service, which was a real shame as my partner had a bad back.
Lovely hotel polite staff good quick service. We used your facilities which was lovely however, we were very much looking forward to using your jacuzzi but i was out of service, which was a real shame as my partner had a bad back.
8
Paul
31 Aug 2025
·
Stayed 1 night
Very convenient hotel, plenty of parking, close to Town Centre. Room was pretty good, and public areas were pretty good too. Service was pretty poor, often no-one manning the reception or the bar, and if you flag someone down, you get that look that suggests they have better things to do.
Very convenient hotel, plenty of parking, close to Town Centre. Room was pretty good, and public areas were pretty good too. Service was pretty poor, often no-one manning the reception or the bar, and if you flag someone down, you get that look that suggests they have better things to do.
8
Catherine
31 Aug 2024
·
Stayed 2 nights
Lovely hotel. Plenty of parking space. Did not like the breakfast set up. Prefer buffet style. Not that many options. Daughter disappointed that no Nuttela available. Went somewhere else for breakfast the next day. Nowhere to get a snack or drink. Just the bar! no vending machines. Nowhere nearby apart from KFC to get snack or drink either. On the plus side, pleasant reception staff, clean, comfy rooms, we had 2 adjoning ones due to family. Nice pool and jacuzzi with towels provided but lockers not secure. No key for them. Had to take a chance when using them which wasn't a comfortable feeling.
Lovely hotel. Plenty of parking space. Did not like the breakfast set up. Prefer buffet style. Not that many options. Daughter disappointed that no Nuttela available. Went somewhere else for breakfast the next day. Nowhere to get a snack or drink. Just the bar! no vending machines. Nowhere nearby apart from KFC to get snack or drink either. On the plus side, pleasant reception staff, clean, comfy rooms, we had 2 adjoning ones due to family. Nice pool and jacuzzi with towels provided but lockers not secure. No key for them. Had to take a chance when using them which wasn't a comfortable feeling.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: many guests find rooms clean, but corridors and public areas look worn, and there are repeated reports of dirty bathrooms or leisure changing rooms and occasional serious lapses in room hygiene.
Related guest reviews
10
Imran
2 Sept 2025
·
Stayed 1 night
Very friendly staff at reception greeted us with a smile will definitely book again in near future nice clean rooms and very organised.
Very friendly staff at reception greeted us with a smile will definitely book again in near future nice clean rooms and very organised.
4
Tony
9 Jul 2025
·
Stayed 2 nights
The photos attached are from room 501 that we were given on 4-7-2025 As you can see the bathroom was extremely dirty & the extractor fan was not working. The safe was also not working which we reported but were told there was no maintenance team on site to re set it so we had to take our valuables around with us each day. Also one of the lamps didn’t work which again we reported but nothing was done about it. We went for a swim in the pool where I found the ladies changing rooms to be in a dreadfully dirty state with slimy, filthy floors, rusty & broken locks on the lockers which were also very dirty inside. Peeling paint & black mould around the edges of the floors. The water in the jacuzzi was way too hot & was overflowing with deep foam so was too uncomfortable to use. All of this was reported to deputy manager & manager with photos as proof. My dinner that evening was inedible. The batter on the fish was very under cooked and the fish inside was horrible so they gave me another fish & chips which was the same standard so I went without a meal. The waitress gave us a bottle of water to compensate. We told the receptionist & she refunded our money. We were given another ‘superior’ room which was a little cleaner with a working safe. We asked for a refund on our stay but were told that because we had booked through ‘Hotels.Com’ we had to go through them to get our money back. We hope that this can now be arranged.
The photos attached are from room 501 that we were given on 4-7-2025 As you can see the bathroom was extremely dirty & the extractor fan was not working. The safe was also not working which we reported but were told there was no maintenance team on site to re set it so we had to take our valuables around with us each day. Also one of the lamps didn’t work which again we reported but nothing was done about it. We went for a swim in the pool where I found the ladies changing rooms to be in a dreadfully dirty state with slimy, filthy floors, rusty & broken locks on the lockers which were also very dirty inside. Peeling paint & black mould around the edges of the floors. The water in the jacuzzi was way too hot & was overflowing with deep foam so was too uncomfortable to use. All of this was reported to deputy manager & manager with photos as proof. My dinner that evening was inedible. The batter on the fish was very under cooked and the fish inside was horrible so they gave me another fish & chips which was the same standard so I went without a meal. The waitress gave us a bottle of water to compensate. We told the receptionist & she refunded our money. We were given another ‘superior’ room which was a little cleaner with a working safe. We asked for a refund on our stay but were told that because we had booked through ‘Hotels.Com’ we had to go through them to get our money back. We hope that this can now be arranged.
2
Sharon
26 Oct 2024
·
Stayed 1 night
Room was dirty and floor covered in blood spots, pillows covered with blood marks. F&B manager Dean confirmed and was horrified, gave me a drinks voucher and changed my room. No one picked up phone at reception so had to go down 3 times as room was so bad
Room was dirty and floor covered in blood spots, pillows covered with blood marks. F&B manager Dean confirmed and was horrified, gave me a drinks voucher and changed my room. No one picked up phone at reception so had to go down 3 times as room was so bad
6
Alisha
23 Feb 2024
·
Stayed 1 night
£10 for parking is extortionate! The leisure centre had the most dirtiest changing rooms I have ever been in. The lockers were dirty inside amd rusty. The floor was all wet. Will not stay again.
£10 for parking is extortionate! The leisure centre had the most dirtiest changing rooms I have ever been in. The lockers were dirty inside amd rusty. The floor was all wet. Will not stay again.
10
Amanda
6 Apr 2025
·
Stayed 3 nights
The staff in this hotel were just outstanding. My father had passed away and my sister and brother both stayed the night of the funeral and honestly they made our stay better. It was spotless and they have the comfiest beds. Going back in May.
The staff in this hotel were just outstanding. My father had passed away and my sister and brother both stayed the night of the funeral and honestly they made our stay better. It was spotless and they have the comfiest beds. Going back in May.
4
David
20 Jul 2024
·
Stayed 1 night
We arrived around midnight as the hotel had been informed in person earlier in the day. When we got to our room , (passing down corridors with napkins and cutlery scattered at random intervals) we found a trail of toilet paper scattered around the room and filling the toilet. 2 napkins lay on the floor. The duvet was creased, suggesting the bed had been used recently, confirmed by that side of the duvet being untucked and the mattress underneath creased. We were too tired to treck to reception demand a room change, especially having been told the hotel was full. While one may expect this might happen in a £50 pn hotel one doesnt expect it in a £110 pn hotel.
We arrived around midnight as the hotel had been informed in person earlier in the day. When we got to our room , (passing down corridors with napkins and cutlery scattered at random intervals) we found a trail of toilet paper scattered around the room and filling the toilet. 2 napkins lay on the floor. The duvet was creased, suggesting the bed had been used recently, confirmed by that side of the duvet being untucked and the mattress underneath creased. We were too tired to treck to reception demand a room change, especially having been told the hotel was full. While one may expect this might happen in a £50 pn hotel one doesnt expect it in a £110 pn hotel.
8
gina
24 Oct 2025
·
Stayed 2 nights
I didnt have breakfast. The room was clean & tidy. Staff were helpfull. Didnt use air con so no idea
I didnt have breakfast. The room was clean & tidy. Staff were helpfull. Didnt use air con so no idea
8
Fiona
8 Sept 2025
·
Stayed 1 night
Room was clean, freshly decorated, a good size and new bathroom. The bed was very comfy. Food lovely in restaurant and staff helpful.
Room was clean, freshly decorated, a good size and new bathroom. The bed was very comfy. Food lovely in restaurant and staff helpful.
10
Richard
25 Aug 2024
·
Stayed 1 night
Location was good for trip and staff very friendly plus bed was super comfortable. However, food in bar wasn’t great (had a pizza and garlic bread) and the bartender could not understand I wanted a normal Coke and gave me Diet Coke even after asking twice. While I got a good nights sleep, the attention to detail in regards to cleaning is severely lacking in the room. Old spiders webs, dirt, some red stuff on bedside light switch and very old hard water stains on shower seals. Would have complained but overheard at the check-in desk that they were fully booked so would not have done much good. Bottomline, nice staff and easy location off M54, but room conditions let it down massively. I do not plan to stay there again even with the low price offers. Disappointing.
Location was good for trip and staff very friendly plus bed was super comfortable. However, food in bar wasn’t great (had a pizza and garlic bread) and the bartender could not understand I wanted a normal Coke and gave me Diet Coke even after asking twice. While I got a good nights sleep, the attention to detail in regards to cleaning is severely lacking in the room. Old spiders webs, dirt, some red stuff on bedside light switch and very old hard water stains on shower seals. Would have complained but overheard at the check-in desk that they were fully booked so would not have done much good. Bottomline, nice staff and easy location off M54, but room conditions let it down massively. I do not plan to stay there again even with the low price offers. Disappointing.
6
Jodi
13 Aug 2025
·
Stayed 3 nights
I booked this hotel for the spa facilities but I didn’t use them as it wasn’t a relaxing and particularly clean area. The changing rooms were a state with wet towels all over the floor and the general areas were tired and worn out. The corridors throughout the hotel had worn and stained carpets and the whole place just felt a bit grotty. We were staying there for a sporting event at the International Centre so didn’t spend much time in the hotel so it was fine as the room was clean and the breakfast good, but it needs some work to update the public areas. The staff were lovely and very friendly though
I booked this hotel for the spa facilities but I didn’t use them as it wasn’t a relaxing and particularly clean area. The changing rooms were a state with wet towels all over the floor and the general areas were tired and worn out. The corridors throughout the hotel had worn and stained carpets and the whole place just felt a bit grotty. We were staying there for a sporting event at the International Centre so didn’t spend much time in the hotel so it was fine as the room was clean and the breakfast good, but it needs some work to update the public areas. The staff were lovely and very friendly though
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AI-generated summary based on recent guest reviews
Rooms
Beds are generally comfortable and some rooms feel modern, but guests frequently mention noise (thin walls, door slams, single glazing), limited temperature control, and dated or basic rooms in places.
Related guest reviews
8
Zbigniew
22 Sept 2024
·
Stayed 1 night
In the main the hotel and staff were great. Our only issue was (what appeared to be?) poor sound insulation to the room, so when other guests were off to bed after midnight, voices in the corridor and banging of bedroom doors sounded as if our room door was wide open (which of course it wasn’t!)
In the main the hotel and staff were great. Our only issue was (what appeared to be?) poor sound insulation to the room, so when other guests were off to bed after midnight, voices in the corridor and banging of bedroom doors sounded as if our room door was wide open (which of course it wasn’t!)
6
colin
18 Mar 2024
·
Stayed 1 night
the rooms are fine, shower in bathroom allow for horizonital showering and makes bathroom like a wet room, second stay here, back of the hotel is effected by noise from neighbour property and the front by road noise, due to single glazing, due to single glazing
the rooms are fine, shower in bathroom allow for horizonital showering and makes bathroom like a wet room, second stay here, back of the hotel is effected by noise from neighbour property and the front by road noise, due to single glazing, due to single glazing
6
Paul
26 Feb 2024
·
Stayed 1 night
Room either too hot or too cold. Toilet making a strange noise whole time. Room was right by corridor doors which caused room door to shake every time that slammed shut. Air con generators on roof outside window loud all night. All in all really bad sleep for a superior room.
Room either too hot or too cold. Toilet making a strange noise whole time. Room was right by corridor doors which caused room door to shake every time that slammed shut. Air con generators on roof outside window loud all night. All in all really bad sleep for a superior room.
4
Joanne
3 Mar 2025
·
Stayed 2 nights
The walls in the hotel rooms are the poorest i have stayed in. Our room unfortunately was an joining room. The walls are that thin you can hear everything below you and at the side of you. Even if someone is in the shower. Was woken every morning at 6am from other neighbours rooms.£178 i was really shocked and disappointed. Staff in the mornings cleaning were also really loud not very considerate to people sleeping still.
The walls in the hotel rooms are the poorest i have stayed in. Our room unfortunately was an joining room. The walls are that thin you can hear everything below you and at the side of you. Even if someone is in the shower. Was woken every morning at 6am from other neighbours rooms.£178 i was really shocked and disappointed. Staff in the mornings cleaning were also really loud not very considerate to people sleeping still.
4
Ian
12 Nov 2024
·
Stayed 1 night
The room was soooo noisy with fan noise from an adjacent building. This should have been advised during booking. No other was available - so I was told
The room was soooo noisy with fan noise from an adjacent building. This should have been advised during booking. No other was available - so I was told
6
Luke
2 Dec 2023
·
Stayed 1 night
Great staff, plenty of parking, clean room, good service, lots of facilities, nice to have a pool and gym, the whole nine yards. Sadly the building seems to have no soundproofing. Noises from doors closing, people talking, footsteps, general activity, made it really hard to have an undisturbed nights sleep. I'd happily recommend a stay here as long as you're happy with some earplugs
Great staff, plenty of parking, clean room, good service, lots of facilities, nice to have a pool and gym, the whole nine yards. Sadly the building seems to have no soundproofing. Noises from doors closing, people talking, footsteps, general activity, made it really hard to have an undisturbed nights sleep. I'd happily recommend a stay here as long as you're happy with some earplugs
10
Daryn
10 Aug 2025
·
Stayed 3 nights
Bed was super comfy, staff were very friendly and gave us a cheeky upgrade which made our stay that much more enjoyable.
Bed was super comfy, staff were very friendly and gave us a cheeky upgrade which made our stay that much more enjoyable.
8
Samuel
6 Feb 2025
·
Stayed 2 nights
Comfortable and quiet
Comfortable and quiet
8
andrew
22 May 2023
·
Stayed 1 night
Paid for a premium room, difference between a premium and standard appears to be a coffee pod machine with one single pod a large chair which got in the way and a dressing gown and slippers ( Only one and it was booked as 2 people occupying) Room was in the main building above the reception, even numbered rooms look out over the conference area and it is very noisy from air conditioning units. the single lift was not working Sunday morning. Staff though were great very friendly and helpful. Location is within easy walking distance of the shopping and leisure area so easy reach of food outlets. Also easy to find just off the motorway.
Paid for a premium room, difference between a premium and standard appears to be a coffee pod machine with one single pod a large chair which got in the way and a dressing gown and slippers ( Only one and it was booked as 2 people occupying) Room was in the main building above the reception, even numbered rooms look out over the conference area and it is very noisy from air conditioning units. the single lift was not working Sunday morning. Staff though were great very friendly and helpful. Location is within easy walking distance of the shopping and leisure area so easy reach of food outlets. Also easy to find just off the motorway.
4
Rob
22 Dec 2023
·
Stayed 1 night
The room wasn't to a great standard. Not what you would expect from a Mercure. The room smelt funny and the noise from the road easily came through the single pane window which evidently didn't have adequate ventilation.
The room wasn't to a great standard. Not what you would expect from a Mercure. The room smelt funny and the noise from the road easily came through the single pane window which evidently didn't have adequate ventilation.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly and helpful, yet service can be unreliable, with disorganisation, slow responses, and poor communication around dining, maintenance and facility closures reported by some.
Related guest reviews
10
Imran
2 Sept 2025
·
Stayed 1 night
Very friendly staff at reception greeted us with a smile will definitely book again in near future nice clean rooms and very organised.
Very friendly staff at reception greeted us with a smile will definitely book again in near future nice clean rooms and very organised.
6
trudie
5 Feb 2024
·
Stayed 1 night
A was a little underwhelmed if honest. Front desk staff were great, others not so. We were practically barged by a member of staff coming through a doorway. The bedrooms and hallways looked a little tired. And attention to detail, such as mouldy grout around in the shower. Plus the shower leaked into the bedroom carpet. It was okay I suppose we only had to stay one night. Breakfast was tasty!
A was a little underwhelmed if honest. Front desk staff were great, others not so. We were practically barged by a member of staff coming through a doorway. The bedrooms and hallways looked a little tired. And attention to detail, such as mouldy grout around in the shower. Plus the shower leaked into the bedroom carpet. It was okay I suppose we only had to stay one night. Breakfast was tasty!
4
Sian
15 Oct 2023
·
Stayed 3 nights
When arriving at 12:30pm, we asked if early check in was available, to be told, check in is at 2pm. We then decided to use the pool facilities. The pool was very small but fine, however, the jacuzzi was out of order. Upon arrival to the room, we noticed several issues. The towel hook on the back of the door had fallen off, the air con didn’t work, the light next to the bed didn’t work, the plug socket outside of the bathroom was hanging off the wall. The bed was comfortable and apart from the issues, the room was basic but ok. I decided to have lunch at the bar in the hotel. I ordered a toastie which took 50 minutes to arrive with cold chips. On the whole, not the best stay, not the worst.
When arriving at 12:30pm, we asked if early check in was available, to be told, check in is at 2pm. We then decided to use the pool facilities. The pool was very small but fine, however, the jacuzzi was out of order. Upon arrival to the room, we noticed several issues. The towel hook on the back of the door had fallen off, the air con didn’t work, the light next to the bed didn’t work, the plug socket outside of the bathroom was hanging off the wall. The bed was comfortable and apart from the issues, the room was basic but ok. I decided to have lunch at the bar in the hotel. I ordered a toastie which took 50 minutes to arrive with cold chips. On the whole, not the best stay, not the worst.
10
Dominic
7 May 2024
·
Stayed 5 nights
Friendly and helpful service from all front of house staff.
Friendly and helpful service from all front of house staff.
10
Christine
16 Dec 2024
·
Stayed 1 night
Our two night stay at the hotel was excellent. The staff, especially Steph on reception went over and above to make sure we had everything we wanted. Everyone we encountered was polite, helpful and a credit to the hotel. Breakfast was superb and kept very well stocked, the bar food was also great. Bedroom clean, had everything we needed and comfortable. We will be back
Our two night stay at the hotel was excellent. The staff, especially Steph on reception went over and above to make sure we had everything we wanted. Everyone we encountered was polite, helpful and a credit to the hotel. Breakfast was superb and kept very well stocked, the bar food was also great. Bedroom clean, had everything we needed and comfortable. We will be back
6
Thomas
9 Nov 2025
·
Stayed 2 nights
Room was satisfactory but a little over furnished. Shower control defective, no maintenance staff available over weekend to rectify it, although we were offered an alternative room. The dinner service in the restaurant was a complete and utter shambles. 45 minutes wait for a table due to "An unexpected rush", poor and disorganised service and when the waitress brought the wrong order and had it pointed out to her, she had the temerity to argue. At breakfast, which had to be ordered at reception the night before, so an unexpected rush could not happen, they ran short of cups, glasses and spoons. Tables, cruets and menus were all sticky. Confused, disorganised, poorly trained and short staffed, it is difficult for for a moderate man using temperate language adequately to criticise them.
Room was satisfactory but a little over furnished. Shower control defective, no maintenance staff available over weekend to rectify it, although we were offered an alternative room. The dinner service in the restaurant was a complete and utter shambles. 45 minutes wait for a table due to "An unexpected rush", poor and disorganised service and when the waitress brought the wrong order and had it pointed out to her, she had the temerity to argue. At breakfast, which had to be ordered at reception the night before, so an unexpected rush could not happen, they ran short of cups, glasses and spoons. Tables, cruets and menus were all sticky. Confused, disorganised, poorly trained and short staffed, it is difficult for for a moderate man using temperate language adequately to criticise them.
10
Farhana
22 Feb 2025
·
Stayed 1 night
Incredible service, Incredible stay.
Incredible service, Incredible stay.
2
Victoria
12 Nov 2024
·
Stayed 1 night
Really regretted booking this hotel. I travel weekly for business and chose this one for its 24 hour check in because I knew that I would be arriving late and I paid extra for free cancellation. I arrived at 11pm after a very long drive and checked in to my room to find that there was no hot water in the bathroom. On reporting this to Reception, there had apparently been issues with the hot water all day, they had not mentioned this to me while I was checking in, and my only option for a warm shower was the pool showers which were now closed for the night. I do feel like this is a significant issue, and had I been informed of this, I would have cancelled my booking and gone to the hotel across the carpark instead. The next morning, the hot water was still not fixed, and I suspect the issue had been significant and going on for a while. While I appreciate that things do sometimes malfunction, the lack of transparency or communication concerning this issue before or after I arrived was very misleading, and having spent £142 for a 8 hour stay in a hotel where my journey times meant that I had no options for anything other than a cold shower was ridiculous. Not even a refund of any kind on the price paid!
Really regretted booking this hotel. I travel weekly for business and chose this one for its 24 hour check in because I knew that I would be arriving late and I paid extra for free cancellation. I arrived at 11pm after a very long drive and checked in to my room to find that there was no hot water in the bathroom. On reporting this to Reception, there had apparently been issues with the hot water all day, they had not mentioned this to me while I was checking in, and my only option for a warm shower was the pool showers which were now closed for the night. I do feel like this is a significant issue, and had I been informed of this, I would have cancelled my booking and gone to the hotel across the carpark instead. The next morning, the hot water was still not fixed, and I suspect the issue had been significant and going on for a while. While I appreciate that things do sometimes malfunction, the lack of transparency or communication concerning this issue before or after I arrived was very misleading, and having spent £142 for a 8 hour stay in a hotel where my journey times meant that I had no options for anything other than a cold shower was ridiculous. Not even a refund of any kind on the price paid!
8
Paul
31 Aug 2025
·
Stayed 1 night
Very convenient hotel, plenty of parking, close to Town Centre. Room was pretty good, and public areas were pretty good too. Service was pretty poor, often no-one manning the reception or the bar, and if you flag someone down, you get that look that suggests they have better things to do.
Very convenient hotel, plenty of parking, close to Town Centre. Room was pretty good, and public areas were pretty good too. Service was pretty poor, often no-one manning the reception or the bar, and if you flag someone down, you get that look that suggests they have better things to do.
6
Adrian
21 Feb 2025
·
Stayed 1 night
Unfortunately receptionist on check-in appeared uninterested and lacking interest in what they were doing. This contrasted markedly with a mid evening experience and upon check out (although the receptionist was on a call - they happily indicated for us to leave our key). Staff in restaurant were appropriately attentive and happy to advise on choices. Pool facilities are ok however the area feels tired and could do with an update, whilst changing rooms are clean, the lack of locking lockers is disappointing (you need to provide your own padlocks). Bedroom- comfortable, bathroom ok
Unfortunately receptionist on check-in appeared uninterested and lacking interest in what they were doing. This contrasted markedly with a mid evening experience and upon check out (although the receptionist was on a call - they happily indicated for us to leave our key). Staff in restaurant were appropriately attentive and happy to advise on choices. Pool facilities are ok however the area feels tired and could do with an update, whilst changing rooms are clean, the lack of locking lockers is disappointing (you need to provide your own padlocks). Bedroom- comfortable, bathroom ok
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AI-generated summary based on recent guest reviews
Location
Very convenient for Telford Central station, the shopping centre and the International Centre, with easy access by road too.
Related guest reviews
10
asena
30 Apr 2025
·
Stayed 2 nights
I like that I’m able to get off the train and walk straight to the hotel which is less then 5mins walk
I like that I’m able to get off the train and walk straight to the hotel which is less then 5mins walk
8
Steven
23 Aug 2025
·
Stayed 3 nights
Excellent value for the International Sports Centre. Great location for Ironbridge and the RAF museum.
Excellent value for the International Sports Centre. Great location for Ironbridge and the RAF museum.
10
Stephen
17 Jul 2023
·
Stayed 2 nights
For us it was all about location and was a short walk to the train station. The hotel was excellent though with friendly staff. It was clean and tidy with a nice well stocked spa and gym.
For us it was all about location and was a short walk to the train station. The hotel was excellent though with friendly staff. It was clean and tidy with a nice well stocked spa and gym.
10
Louise
17 Feb 2024
·
Stayed 1 night
Very clean, comfy bed and the pool etc were lovely. Extremely friendly staff. Only downside- far too much chlorine in the pool and jacuzzi the first night to the point it was stinging our eyes and lots of people were complaining. Rectified by the next morning.
Very clean, comfy bed and the pool etc were lovely. Extremely friendly staff. Only downside- far too much chlorine in the pool and jacuzzi the first night to the point it was stinging our eyes and lots of people were complaining. Rectified by the next morning.
8
Mike
24 Feb 2025
·
Stayed 1 night
Very quick check in, easy walk to shopping centre
Very quick check in, easy walk to shopping centre
8
Ojaswini
2 Apr 2025
·
Stayed 1 night
Depends on the price . Whatever you get quoted add £10 for car parking charges. Otherwise other basic hotels offer overnight parking for £1.60 at Southwater. This was a weekend stay and was a great location. Walkable to train station and shopping centre and huge car park. The onsite pool and steam room and sauna are a great bonus for the morning after a great night out.
Depends on the price . Whatever you get quoted add £10 for car parking charges. Otherwise other basic hotels offer overnight parking for £1.60 at Southwater. This was a weekend stay and was a great location. Walkable to train station and shopping centre and huge car park. The onsite pool and steam room and sauna are a great bonus for the morning after a great night out.
8
Rosie
26 Jul 2024
·
Stayed 3 nights
Good hotel useful central location
Good hotel useful central location
10
Wendy
22 Apr 2025
·
Stayed 1 night
Reception arrival was pleasant, my room was great: large double bed, good size bathroom, TV and heating. Had a fabulous hair dryer which most hotels don't provide, normally they haven't got enough power and then takes ages to dry your hair. Breakfast was wonderful, from full English to continental breakfast. The staff during breakfast service were amazing, very friendly and always topping up the breakfast stands. They have a fabulous swimming pool and gym to add. I would highly recommend to anyone who would like a comfortable stay. And it's also only a short walk from the station too.
Reception arrival was pleasant, my room was great: large double bed, good size bathroom, TV and heating. Had a fabulous hair dryer which most hotels don't provide, normally they haven't got enough power and then takes ages to dry your hair. Breakfast was wonderful, from full English to continental breakfast. The staff during breakfast service were amazing, very friendly and always topping up the breakfast stands. They have a fabulous swimming pool and gym to add. I would highly recommend to anyone who would like a comfortable stay. And it's also only a short walk from the station too.
10
Alex
16 Jun 2025
·
Stayed 2 nights
Extremely convenient spot, 6 minute walk from the train station. Excellent facilities and staff
Extremely convenient spot, 6 minute walk from the train station. Excellent facilities and staff
8
Brian
6 Dec 2022
·
Stayed 3 nights
For a non driver like me this hotel is in a great location. 15 mins walk from the station and town centre shopping 20 mins to the International Centre.
For a non driver like me this hotel is in a great location. 15 mins walk from the station and town centre shopping 20 mins to the International Centre.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised for variety and quality, but there are several reports of cold items, queues and inconsistent organisation. Dinner and bar food range from excellent to disappointing, with occasional long waits.
Related guest reviews
10
Rita
10 Feb 2024
·
Stayed 3 nights
Stayed for a long weekend ,meeting friends and family. Good location easy walking distance from town and easy access to surrounding area. Staff were friendly and helpful. We had breakfast in the restaurant, I am Coeliac and Louiza checked with the chef to ensure that my food was all gluten free. Nothing was too much trouble. We would definitely stay here again.
Stayed for a long weekend ,meeting friends and family. Good location easy walking distance from town and easy access to surrounding area. Staff were friendly and helpful. We had breakfast in the restaurant, I am Coeliac and Louiza checked with the chef to ensure that my food was all gluten free. Nothing was too much trouble. We would definitely stay here again.
6
Peter
11 Jul 2025
·
Stayed 1 night
Breakfast was pretty substandard and food was cold they had cue for various elements of the breakfast and the coffee was cold as well
Breakfast was pretty substandard and food was cold they had cue for various elements of the breakfast and the coffee was cold as well
4
Sian
15 Oct 2023
·
Stayed 3 nights
When arriving at 12:30pm, we asked if early check in was available, to be told, check in is at 2pm. We then decided to use the pool facilities. The pool was very small but fine, however, the jacuzzi was out of order. Upon arrival to the room, we noticed several issues. The towel hook on the back of the door had fallen off, the air con didn’t work, the light next to the bed didn’t work, the plug socket outside of the bathroom was hanging off the wall. The bed was comfortable and apart from the issues, the room was basic but ok. I decided to have lunch at the bar in the hotel. I ordered a toastie which took 50 minutes to arrive with cold chips. On the whole, not the best stay, not the worst.
When arriving at 12:30pm, we asked if early check in was available, to be told, check in is at 2pm. We then decided to use the pool facilities. The pool was very small but fine, however, the jacuzzi was out of order. Upon arrival to the room, we noticed several issues. The towel hook on the back of the door had fallen off, the air con didn’t work, the light next to the bed didn’t work, the plug socket outside of the bathroom was hanging off the wall. The bed was comfortable and apart from the issues, the room was basic but ok. I decided to have lunch at the bar in the hotel. I ordered a toastie which took 50 minutes to arrive with cold chips. On the whole, not the best stay, not the worst.
10
Richard
17 Feb 2024
·
Stayed 2 nights
Have stayed here several times now, it's our go to hotel when in the area. Centrally located, walking distance to the shopping centre. Excellent breakfast.
Have stayed here several times now, it's our go to hotel when in the area. Centrally located, walking distance to the shopping centre. Excellent breakfast.
10
Christine
16 Dec 2024
·
Stayed 1 night
Our two night stay at the hotel was excellent. The staff, especially Steph on reception went over and above to make sure we had everything we wanted. Everyone we encountered was polite, helpful and a credit to the hotel. Breakfast was superb and kept very well stocked, the bar food was also great. Bedroom clean, had everything we needed and comfortable. We will be back
Our two night stay at the hotel was excellent. The staff, especially Steph on reception went over and above to make sure we had everything we wanted. Everyone we encountered was polite, helpful and a credit to the hotel. Breakfast was superb and kept very well stocked, the bar food was also great. Bedroom clean, had everything we needed and comfortable. We will be back
10
Richard
25 Aug 2024
·
Stayed 1 night
Location was good for trip and staff very friendly plus bed was super comfortable. However, food in bar wasn’t great (had a pizza and garlic bread) and the bartender could not understand I wanted a normal Coke and gave me Diet Coke even after asking twice. While I got a good nights sleep, the attention to detail in regards to cleaning is severely lacking in the room. Old spiders webs, dirt, some red stuff on bedside light switch and very old hard water stains on shower seals. Would have complained but overheard at the check-in desk that they were fully booked so would not have done much good. Bottomline, nice staff and easy location off M54, but room conditions let it down massively. I do not plan to stay there again even with the low price offers. Disappointing.
Location was good for trip and staff very friendly plus bed was super comfortable. However, food in bar wasn’t great (had a pizza and garlic bread) and the bartender could not understand I wanted a normal Coke and gave me Diet Coke even after asking twice. While I got a good nights sleep, the attention to detail in regards to cleaning is severely lacking in the room. Old spiders webs, dirt, some red stuff on bedside light switch and very old hard water stains on shower seals. Would have complained but overheard at the check-in desk that they were fully booked so would not have done much good. Bottomline, nice staff and easy location off M54, but room conditions let it down massively. I do not plan to stay there again even with the low price offers. Disappointing.
6
Miss Alison
2 Jan 2023
·
Stayed 19,358 nights
Room was too hot, breakfast was horrendous
Room was too hot, breakfast was horrendous
6
Thomas
9 Nov 2025
·
Stayed 2 nights
Room was satisfactory but a little over furnished. Shower control defective, no maintenance staff available over weekend to rectify it, although we were offered an alternative room. The dinner service in the restaurant was a complete and utter shambles. 45 minutes wait for a table due to "An unexpected rush", poor and disorganised service and when the waitress brought the wrong order and had it pointed out to her, she had the temerity to argue. At breakfast, which had to be ordered at reception the night before, so an unexpected rush could not happen, they ran short of cups, glasses and spoons. Tables, cruets and menus were all sticky. Confused, disorganised, poorly trained and short staffed, it is difficult for for a moderate man using temperate language adequately to criticise them.
Room was satisfactory but a little over furnished. Shower control defective, no maintenance staff available over weekend to rectify it, although we were offered an alternative room. The dinner service in the restaurant was a complete and utter shambles. 45 minutes wait for a table due to "An unexpected rush", poor and disorganised service and when the waitress brought the wrong order and had it pointed out to her, she had the temerity to argue. At breakfast, which had to be ordered at reception the night before, so an unexpected rush could not happen, they ran short of cups, glasses and spoons. Tables, cruets and menus were all sticky. Confused, disorganised, poorly trained and short staffed, it is difficult for for a moderate man using temperate language adequately to criticise them.
4
Dan
21 Jan 2024
·
Stayed 1 night
The stay was ok. The bathroom was dirty, there were stains on the sheets and the general service was poor. We ordered vegetarian sausages at breakfast, reminded them after 20 minutes and when they came out a further 10 minutes they were not cooked in the middle.
The stay was ok. The bathroom was dirty, there were stains on the sheets and the general service was poor. We ordered vegetarian sausages at breakfast, reminded them after 20 minutes and when they came out a further 10 minutes they were not cooked in the middle.
8
Catherine
31 Aug 2024
·
Stayed 2 nights
Lovely hotel. Plenty of parking space. Did not like the breakfast set up. Prefer buffet style. Not that many options. Daughter disappointed that no Nuttela available. Went somewhere else for breakfast the next day. Nowhere to get a snack or drink. Just the bar! no vending machines. Nowhere nearby apart from KFC to get snack or drink either. On the plus side, pleasant reception staff, clean, comfy rooms, we had 2 adjoning ones due to family. Nice pool and jacuzzi with towels provided but lockers not secure. No key for them. Had to take a chance when using them which wasn't a comfortable feeling.
Lovely hotel. Plenty of parking space. Did not like the breakfast set up. Prefer buffet style. Not that many options. Daughter disappointed that no Nuttela available. Went somewhere else for breakfast the next day. Nowhere to get a snack or drink. Just the bar! no vending machines. Nowhere nearby apart from KFC to get snack or drink either. On the plus side, pleasant reception staff, clean, comfy rooms, we had 2 adjoning ones due to family. Nice pool and jacuzzi with towels provided but lockers not secure. No key for them. Had to take a chance when using them which wasn't a comfortable feeling.
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AI-generated summary based on recent guest reviews
8
Mary
2 Aug 2026
·
Stayed 1 night
Welcoming, professional, courteous staff.
Welcoming, professional, courteous staff.
8
David
26 Jul 2026
·
Stayed 2 nights
Close to exhibition centre and shops
Close to exhibition centre and shops
2
Jignesh
23 Jul 2026
·
Stayed 1 night
very bad experince. Staff not friendly except brekfast staff. All they care is about invoice and money. no customer service!!! Never book it again
very bad experince. Staff not friendly except brekfast staff. All they care is about invoice and money. no customer service!!! Never book it again
10
Daniel
18 Jul 2026
·
Stayed 2 nights
Nice room Ok breakfast Would stay again
Nice room Ok breakfast Would stay again
8
jennifer
16 Jul 2026
·
Stayed 3 nights
Stayed 3 nights. Comfortable clean room. Could have done with more milk, tea bags in room ( as with most hotels, have to keep going to reception for proper portions !). Breakfast £18, no choice to have just toast/bacon sandwich and coffee, or a smaller cheaper version. Nice clean large hotel though. Check in always takes a while and was charged for parking without being told I was? Just saw it on my receipt.
Stayed 3 nights. Comfortable clean room. Could have done with more milk, tea bags in room ( as with most hotels, have to keep going to reception for proper portions !). Breakfast £18, no choice to have just toast/bacon sandwich and coffee, or a smaller cheaper version. Nice clean large hotel though. Check in always takes a while and was charged for parking without being told I was? Just saw it on my receipt.
Property policies
Check-in
Check-out
From 14:00 to 23:59
Before 12:00
FAQs about Mercure Telford Centre Hotel
Is parking available at the property?
Self parking is available on-site for a fee of GBP 10 per night. Parking is limited, and a reservation is not required.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served for a fee of approximately GBP 15.95 per person. Serving hours are weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.
Are pets allowed at the property?
Pets are allowed at the property with a fee of GBP 20 per accommodation, which varies based on the length of stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities. Specific details about room and bathroom accessibility are not provided.
What is the location like in relation to key landmarks?
The hotel is located in the heart of Telford, within a 15-minute walk of Telford Shopping Centre and Telford Town Park. It is approximately 0.8 mi from Telford Ice Rink and 0.9 mi from The International Centre.
Does the property have a swimming pool?
Yes, the property features an indoor pool and an outdoor heated pool. Pool access is available from 7:00 AM to 9:00 PM.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: NO DATA
- 2026-09-05: 126.63534439697266USD
- 2026-09-06: 80.95329798278809USD
- 2026-09-07: 363.9261148132324USD
- 2026-09-08: 186.3907708557129USD
- 2026-09-09: 279.2474973175049USD
- 2026-09-10: 108.10311412658692USD
- 2026-09-11: 117.307788621521USD
- 2026-09-12: 140.5094986907959USD
- 2026-09-13: 80.95329798278809USD
- 2026-09-14: 123.18819131317139USD
- 2026-09-15: NO DATA
- 2026-09-16: 140.5094986907959USD
- 2026-09-17: 117.52103212432861USD
- 2026-09-18: 113.54031838378906USD
- 2026-09-19: 127.25614828186035USD
- 2026-09-20: 81.63904251556396USD
- 2026-09-21: 113.51349680633545USD
- 2026-09-22: NO DATA
- 2026-09-23: 133.2731310180664USD
- 2026-09-24: 111.56402799987792USD
- 2026-09-25: 145.9459231994629USD
- 2026-09-26: 119.15964708862305USD
- 2026-09-27: 81.63904251556396USD
- 2026-09-28: NO DATA
- 2026-09-29: 205.30699183654784USD
- 2026-09-30: 209.75673318176268USD
- 2026-10-01: 94.85241309051514USD
- 2026-10-02: 97.25120312957763USD
- 2026-10-03: 255.72170426330567USD
- 2026-10-04: 112.86337260437011USD
- 2026-10-05: 140.92928694763182USD
- 2026-10-06: 122.49853917694092USD
- 2026-10-07: 112.8933574798584USD
- 2026-10-08: 94.85241309051514USD
- 2026-10-09: 109.29516356048583USD
- 2026-10-10: 114.66920818634033USD
- 2026-10-11: 80.45611082305908USD
- 2026-10-12: 149.13798332214355USD
- 2026-10-13: 139.31010367126464USD
- 2026-10-14: 112.8933574798584USD
- 2026-10-15: 94.84241813201905USD
- 2026-10-16: 97.28118800506591USD
- 2026-10-17: 122.50853413543702USD
- 2026-10-18: 80.44963359375USD
- 2026-10-19: 91.06305672912598USD
- 2026-10-20: 189.99241161804198USD
- 2026-10-21: 115.25217654571533USD
- 2026-10-22: 94.84241813201905USD
- 2026-10-23: 97.25120312957763USD
- 2026-10-24: 114.66920818634033USD
- 2026-10-25: 80.44963359375USD
- 2026-10-26: 97.25120312957763USD
- 2026-10-27: 144.59457468414305USD
- 2026-10-28: 128.37836591796875USD
- 2026-10-29: 94.84241813201905USD
- 2026-10-30: 97.25120312957763USD
- 2026-10-31: 122.50853413543702USD
- 2026-11-01: 80.47961846923828USD
- 2026-11-02: 97.28118800506591USD
- 2026-11-03: 147.4978USD
- 2026-11-04: 124.2698USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
A damage deposit of GBP 150 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 7:00 AM to 9:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately GBP 15.95 per person
- Self parking fee: GBP 10 per night
- Pet fee: GBP 20 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Picnic area/Tables
Breakfast in the room
Activities
Swimming pool
Pool indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Fitness Center (nearby)
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Parking
Parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi