The Palmer Collective

US$104

/ night

Avg. for November

Prices for The Palmer Collective

Select dates to see prices and availability

US$104

/ night

Avg. for November

Monthly average prices

Nightly prices at The Palmer Collective average US$91 in the cheapest month (December) and US$151 in the most expensive month (July), based on the last 12 months.

Average nightly price at The Palmer Collective by month, last 12 months (USD)
Month	Average price
January	US$102
February	US$106
March	US$127
April	US$134
May	US$127
June	US$132
July	US$151
August	US$135
September	US$132
October	US$120
November	US$104
December	US$91

Most expensive: July (~US$151)

Cheapest: December (~US$91)

About this property

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Parking
Restaurant
Swimming pool
Non-smoking rooms
Tour desk
Housekeeping

Show all

Location

12-14 Palmer Street, Townsville, Queensland, Australia

Maritime Museum of Townsville (0.2 Miles)

Cotters Market (0.3 Miles)

Perc Tucker Regional Gallery (0.3 Miles)

Museum of Tropical Queensland (0.5 Miles)

Cultural Centre Townsville (0.6 Miles)

ReefHQ (0.6 Miles)

More location info

Room options

Queen & Single Room

Room details

1 Large Double Bed

and

1 Single Bed

Sleeps 3

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Fixed Shower Seat

Deluxe King Room

Room details

1 Extra-Large Double Bed

Sleeps 2

226 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Fixed Shower Seat

Deluxe Queen Room

Room details

1 Large Double Bed

Sleeps 2

194 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Fixed Shower Seat

Guest reviews of The Palmer Collective

8.8

Fabulous

Based on 1,124 verified reviews

Who stays here?

Business

25%

Couple

42%

Family

14%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, The Palmer Collective stands out for a walkable Palmer Street location and consistently clean rooms, while some guests note compact layouts and parking that can fill quickly during busy times.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

Service is widely praised as welcoming and helpful, with staff resolving issues and accommodating early or late needs, though a few reported confusion with after-hours check-in. The on-site restaurant and bar earn strong feedback and breakfast gets mentions; facilities also include a pool (occasionally closed), a small gym, and guest laundry. Rooms are modern and generally quiet with very comfortable beds, but some mention elevator noise, sealed windows and fixed/cool air‑conditioning, plus occasional Wi‑Fi or TV dropouts. Expect a modern, good-value base for short stays close to dining and the stadium.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and bar receive strong praise, and breakfast is noted positively. Facilities include a pool (occasionally closed), a small gym, and guest laundry; parking is limited or uncovered and can fill, with overflow sometimes across the road.

Related guest reviews

Graham

16 Oct 2023

Stayed 2 nights

Stayed here many times since it is conveniently located, comfortable and fairly priced. Some things to take into account though: the aircon is set quite cold and cannot be adjusted, always turned it off at night; parking spaces fill quickly but spaces are available across the road at their sister hotel

Scott

15 Jul 2025

Stayed 1 night

Staff helpful and polite. Close by to restaurants. Very limited parking onsite other guests double parked and blocked my 5am departure.

Peter

18 Nov 2025

Stayed 1 night

Great spot, walkable to food and sites & nice staff. An ok gym and would stay again.

Aislinn

29 May 2025

Stayed 1 night

really nice rooms and excellent restaurant

Kerry

7 Sept 2024

Stayed 1 night

Staff were frirndly and helpful. Onsite restaurant had quality food open ftom 6am to 10pm.

Stephen

3 Dec 2025

Stayed 1 night

We stayed 3 times at The Palmer. The attached Restaurant was quick, efficient and had some healthy and some decadent options. The rooms and ammenities are basic but comfortable. The free laundry facilities were nice but got a bit crowded for mid trip washing.

Hamilton-Gainey

2 Aug 2024

Stayed 3 nights

The hotel and staff were great, clean, friendly and quiet. Only small down side was the pool was out of action, which would have been nice to know ahead of time and there is a construction happening next door, which affected carpaking on site. restaurant was amazing, great food and perfect location. I will come back and hopefully the pool will be open.

Toni

5 Oct 2025

Stayed 1 night

Very clean. Comfortable beds. Quiet. Price was great. Bar was very nice and we received a complimentary drink.

Kathy

15 Mar 2025

Stayed 4 nights

We had a ground floor room which was very comfortable and convenient for the cafe/restaurant and pool. The bed was comfortable. Good value.

SARAH

27 May 2025

Stayed 1 night

Nice hotel in the middle of everything Enjoyed the option of set or buffet breakfast Would definitely stay here again

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently highlight very clean rooms and common areas. Some reported missed servicing, stained linen, or strong chemical/musty odors.

Related guest reviews

Denis

6 Nov 2025

Stayed 2 nights

Always a great place to stay with clean rooms and great staff

Corinne

5 Jan 2026

Stayed 2 nights

Great service spotless room. We were next to elevator which was a bit loud at times other than that perfect!

Amela

8 Jul 2025

Stayed 4 nights

Great stay and rooms were very clean

John

3 Aug 2023

Stayed 11 nights

Staff was great, room was comfortable and clean, but the active renovations starting early in the morning and constant bleach smell in my room keep me from giving more than a 3 star rating.

trevor

27 Apr 2025

Stayed 1 night

The dooner had a stain on it. When we arrived the key wasn't coded to get into our room, had to go back to reception to get it fixed. Tv remote batteries where flat batteries.

Sharmane

3 Jul 2023

Stayed 1 night

Very convenient location. Room was super clean, we were impressed. The most comfortable bed I have ever slept in! Highly recommend this place and we will definitely book here again!

Alison

18 Jan 2024

Stayed 1 night

We booked using my points so can’t really complain, but the room was tiny and very musty. We were offered a breakfast to compensate, but has no time.

Scott

17 Feb 2026

Stayed 4 nights

Clean room friendly staff

Annie

11 Oct 2025

Stayed 3 nights

Stayed for 5 days no proper house keeping. Same bed lines, bin not emptied. Coffee and etc not refilled.

gregory

29 Jul 2025

Stayed 4 nights

Friendly staff. Room was not serviced properly.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and compact with very comfortable beds and generally quiet halls. Some mention elevator-adjacent noise, sealed windows and fixed/cool air-conditioning, plus occasional Wi‑Fi/TV dropouts.

Related guest reviews

Dr. Tanya

17 May 2025

Stayed 2 nights

Clean property, staff professional and responsive. I did have to reconnect the TV to the WiFi several times during my stay as it kept dropping out, but other than that, no issues.

Graham

16 Oct 2023

Stayed 2 nights

Bevan

16 Aug 2024

Stayed 1 night

Rooms are a little smaller than normal but modern, good fittings and clean. Bedding is super comfortable. I didn't get any noise transferred from other rooms, individual aircon that worked fine and quiet. Can't ask for more than that.

Renee

19 May 2025

Stayed 1 night

Do not stay in Room 307. The noise from the elevator is unbearable for $330 a night!!

Leisa

8 Jul 2024

Stayed 1 night

Rooms very small but clean and comfortable

lee

16 Aug 2024

Stayed 2 nights

Room was a bit small

Sharon

22 Aug 2023

Stayed 2 nights

Ava on front desk was very helpful and understanding when we requested a room change from noisy room located directly next to elevator. Thankfully she was able to relocate us to a quieter room during a very busy period.

Steve

28 Jul 2025

Stayed 1 night

Small room but ok for a night.

David

13 Aug 2025

Stayed 5 nights

Spent five nights in Townsville and we couldn’t have picked a better hotel. From when we checked until check out, and everything in between, we were made to feel welcome from fantastic staff in all areas and they had the best beds. Marshmallow bed my partner called it. Was so comfortable. And location, well couldn’t have been better. So many eating options including there. Fantastic stay, would highly recommend and look forward to staying there again.

Chris

27 Jun 2023

Stayed 1 night

My main issue with the room was lack of fresh air - the windows do not open, and when I arrived in the room it was like a refrigerator, and the cleaning detergents used were very pungent. Like there could have been some sort of accident pungent. Anyway, a window that opened would have been very handy but not to be. The hotel is in a nice area of Townsville, and the service and convenience was pretty good.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, professional and accommodating, often resolving issues and allowing early check-ins. A few guests experienced poor after-hours communication or brusque interactions at reception.

Related guest reviews

Leonard

25 Jan 2025

Stayed 1 night

Staff were friendly and welcoming. Very enjoyable stay.

Gavin

24 Dec 2024

Stayed 3 nights

Convenient location and very friendly receptionist

Vanessa

6 Oct 2025

Stayed 1 night

Reception staff were very professional, informative & friendly. We were made to feel very welcome.

Ros

6 Oct 2024

Stayed 1 night

Excellent customer service on check in. We were early but still accommodated and rooms swapped so we could check-in early.

Megan

27 Nov 2025

Stayed 2 nights

Great staff who helped me with check in issue, can’t complain!

Gregory

23 Jan 2025

Stayed 1 night

The reception staff were very friendly and helpful!

Fiona

30 Mar 2025

Stayed 1 night

No notice about after hours checkin process was received. Very poor communications.

Amanda

13 Mar 2023

Stayed 1 night

Great location, well appointed and clean. Only mishap was we had paid for a 12pm late check out and one of the staff knocked once then barged in telling us check out was at 10! Did not apologise! Incredibly rude and would strongly recommend they revise how they enter guest rooms for privacy.

Fiona

1 Apr 2025

Stayed 1 night

Reception closed at 9pm so checkin was across the street at another hotel. A nightsafe would have been a better option to offer guests. The head Receptionist the next morning at checkout had an attitude and had very o customer service.

Jason

7 Oct 2025

Stayed 3 nights

As per usual the team at the Hotel were great. Nothing was ever out of the question, and everything was done with a smile. Have been staying with this team for the last five years and will continue to do so whenever I'm in Townsville.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Prime Palmer Street position with many dining options, and easy walks to the stadium and CBD; access across a pedestrian bridge helps. Some note it is a longer walk to the Strand.

Related guest reviews

Debra

5 May 2024

Stayed 2 nights

It is the perfect location for my weekend trips to Townsville to watch the NQ Cowboys play.

Ian

18 Dec 2022

Stayed 1 night

Restaurants nearby, but a good 20 minutes walk to The Strand and beachfront. Helpful staff, nice clean hotel, plenty of parking.

4 Jun 2024

Stayed 1 night

Walking distance to downtown

19 Aug 2023

Stayed 3 nights

The hotel was well situated in a street with great restaurants and coffee options. It is a nice walk over a pedestrian bridge to the centre of Townsville. The staff are very friendly and helpful. This hotel represents good value for money.

Desmond

24 Apr 2023

Stayed 2 nights

Great Location - handy to everything - dining, Cowboys stadium, strand etc.

Michelle

18 Aug 2025

Stayed 2 nights

Great to walk to the stadium

Corinne

24 Nov 2025

Stayed 1 night

Bed was very comfortable. Water pressure in shower awesome. Air-conditioning was nice and cold. Prime location! Thankyou

Martin

9 Oct 2025

Stayed 3 nights

Good location. Clean rooms. Good to have a gym and a lot of restaurants nearby

Marika

6 Oct 2025

Stayed 2 nights

Good stay close to restaurants and town will stay again

Karen

31 Aug 2024

Stayed 1 night

Fantastic venue in a great location. Within walking distance to the city and perfect location to walk to the new Cowboys stadium

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AI-generated summary based on recent guest reviews

Dining

The on-site restaurant and bar are well regarded for quality meals and breakfast, with the option to take meals to rooms. Downsides were rare, limited to waits when busy and one poor coffee.

Related guest reviews

Russell

24 Aug 2025

Stayed 1 night

Great location, made to feel very welcome. Safe and secure if travelling alone. Meals at restaurant below and can be taken back to room.

Rebecca

25 Jun 2024

Stayed 3 nights

This hotel was perfect for our stay and the food at the restaurant was delicious.

Aislinn

29 May 2025

Stayed 1 night

really nice rooms and excellent restaurant

Kerry

7 Sept 2024

Stayed 1 night

Staff were frirndly and helpful. Onsite restaurant had quality food open ftom 6am to 10pm.

Bruce

7 Aug 2024

Stayed 1 night

Especially liked the restaurant on site but had to wait an hour for dinner as it was so busy.

Toni

5 Oct 2025

Stayed 1 night

Very clean. Comfortable beds. Quiet. Price was great. Bar was very nice and we received a complimentary drink.

Barton

18 Mar 2024

Stayed 4 nights

Awesome location, great service and room. Good restaurant and bar too!

Jo-Anne

31 Jan 2024

Stayed 1 night

Great staff, nothing was too much trouble, very comfortable bed and a great restaurant.

SARAH

27 May 2025

Stayed 1 night

Nice hotel in the middle of everything Enjoyed the option of set or buffet breakfast Would definitely stay here again

Pippa

2 Jan 2026

Stayed 2 nights

Great breakfast!!!

Was this helpful?

AI-generated summary based on recent guest reviews

Alvaro

2 weeks ago

Stayed 2 nights

The level of noise of the A/C system working in the room was a little louder, especially at night time.

Nathan

3 weeks ago

Stayed 1 night

Great option in Townsville.

Leonard

16 Sept 2026

Stayed 2 nights

Love staying there. A+++++

Catherine

8 Sept 2026

Stayed 2 nights

great location. love the cookies on the reception desk. Very friendly staff.

Marika

23 Aug 2026

Stayed 2 nights

Good clean close to restaurants

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about The Palmer Collective

Is parking available at the property?

Yes, free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon for a fee, approximately AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children.

What are the standard check-in and check-out times?

Check-in time is at 2:00 PM, and check-out time is at 10:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities.

What is the location of the property in relation to key landmarks?

The property is located in South Townsville, just a 3-minute walk from the Maritime Museum of Townsville and 5 minutes from the Perc Tucker Regional Gallery. It is approximately 1 mile from The Strand Beach and ReefHQ.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available for guests, operational from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of AUD 30.00 per stay, and rollaway beds can be requested for a fee of AUD 50.00 per stay. Advance request or confirmation may be required.

Have a question?

Instant AI responses are based on hotel information

Prices for upcoming dates

November 2026

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $95	10 $111	11 $132	12 $113	13 $138	14 $133
15 $100	16 $122	17 $137	18 $126	19 $114	20 $105	21 $106
22 $102	23 $104	24 $109	25 $118	26 $111	27 $101	28 $105
29 $100	30 $102

December 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-11-08: NO DATA
2026-11-09: 95.13638832473754USD
2026-11-10: 111.14939794944763USD
2026-11-11: 132.216620557518USD
2026-11-12: 112.60565954479218USD
2026-11-13: 137.92918558197022USD
2026-11-14: 133.34011021377563USD
2026-11-15: 100.18692851718902USD
2026-11-16: 121.93980139831542USD
2026-11-17: 137.00263439079285USD
2026-11-18: 126.13315489952087USD
2026-11-19: 114.19959955097198USD
2026-11-20: 105.13586906345367USD
2026-11-21: 106.33592359809874USD
2026-11-22: 101.95227682094574USD
2026-11-23: 103.69670729927063USD
2026-11-24: 108.61872543403625USD
2026-11-25: 117.65699408504486USD
2026-11-26: 111.461884124794USD
2026-11-27: 101.35679783538818USD
2026-11-28: 105.12619168647765USD
2026-11-29: 99.59793243465423USD
2026-11-30: 102.40004128097533USD
2026-12-01: 134.53542428573607USD
2026-12-02: 246.58971250137327USD
2026-12-03: 117.51861528152465USD
2026-12-04: 105.83908894325256USD
2026-12-05: 105.72411350505828USD
2026-12-06: 103.57653870555878USD
2026-12-07: 100.36583614131926USD
2026-12-08: 103.70041425567626USD
2026-12-09: 102.73354777824402USD
2026-12-10: 102.46540841777801USD
2026-12-11: 99.34910512126922USD
2026-12-12: 103.31203797050476USD
2026-12-13: 104.37314142955779USD
2026-12-14: 105.19729008537291USD
2026-12-15: 108.64566492828368USD
2026-12-16: 106.96485914642334USD
2026-12-17: 113.65519798316954USD
2026-12-18: 104.67677874122619USD
2026-12-19: 105.19729008537291USD
2026-12-20: 105.19729008537291USD
2026-12-21: 105.19729008537291USD
2026-12-22: 108.10346703502654USD
2026-12-23: 109.25293101024627USD
2026-12-24: 118.50283783134459USD
2026-12-25: 107.1604993226242USD
2026-12-26: 106.4006074249649USD
2026-12-27: 110.4240729932022USD
2026-12-28: 109.25293101024627USD
2026-12-29: 111.28075574337005USD
2026-12-30: 111.6928172592163USD
2026-12-31: 127.4274122502899USD
2027-01-01: 103.88516417976379USD
2027-01-02: 106.71544247821808USD
2027-01-03: 103.47346140163421USD
2027-01-04: 105.1915161164093USD
2027-01-05: 106.71544247821808USD
2027-01-06: 107.26794981014251USD
2027-01-07: 96.61548101333618USD
2027-01-08: 95.62206794487USD

Su	Mo	Tu	We	Th	Fr	Sa
		1 $135	2 $247	3 $118	4 $106	5 $106
6 $104	7 $100	8 $104	9 $103	10 $102	11 $99	12 $103
13 $104	14 $105	15 $109	16 $107	17 $114	18 $105	19 $105
20 $105	21 $105	22 $108	23 $109	24 $119	25 $107	26 $106
27 $110	28 $109	29 $111	30 $112	31 $127