Is parking available at the property?

Self-parking is available on-site for a fee of CAD 21.00 per night, which includes in/out privileges. Parking is limited, and height restrictions apply.

Are pets allowed at the hotel?

Pets are allowed in specific rooms only, with a fee of CAD 35 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 16:00 to 23:59, and check-out is at 11:00. Early check-in and late check-out are available for a fee of CAD 35, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and public areas. Specific features such as elevators and step-free entrances are not detailed.

Where is the hotel located in relation to key landmarks?

The hotel is located in East Vancouver, within a 10-minute walk of Playland Amusement Park and Pacific Coliseum. It is approximately 0.5 mi from Hastings Racecourse and 0.8 mi from Empire Fields.

What are the policies for guests staying with children?

Up to 2 children aged 18 years and younger can stay free when occupying the parent or guardian's room using existing bedding.

Atrium Hotel Vancouver - Relax in Comfort

Average nightly price at Atrium Hotel Vancouver by month, last 12 months (USD)
Month	Average price
January	US$101
February	US$116
March	US$122
April	US$144
May	US$207
June	US$376
July	US$290
August	US$264
September	US$219
October	US$141
November	US$99
December	US$106

What guests think

Atrium Hotel Vancouver draws praise for clean, comfortable rooms and friendly staff, with many guests appreciating secure underground parking and handy access to the PNE and bus routes, though opinions diverge on the surrounding neighborhood, building age, and overall polish.

Common drawbacks include road and hallway noise due to limited soundproofing, inconsistent breakfast quality and restocking, and occasional issues with air conditioning, heating, or water pressure. Facilities are basic: a small gym, no pool, no full-service restaurant, and a cruise-port shuttle that requires advance sign-up and fills quickly. Expect a straightforward, good-value stay outside downtown Vancouver.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Underground parking is available but tight to navigate and sometimes charged; the cruise-port shuttle operates with limited capacity and must be reserved. The gym is small, there is no pool, and there is no full-service restaurant on site.

Related guest reviews

10

Alyssa

5 Oct 2025

·

Stayed 2 nights

We had a perfect stay! Other than running into the corners of the bed every five min, but that was my fault. Haha! Super nice of you have kids, easy food options within minutes. Restaurants across the street, and you get discounts if you mention you’re staying there. Price was good, staff was super nice and helpful. Loved that they offer breakfast! Only downside was no pool, but we found a ton of other things to keep us busy. Thank you!!!

8

Kalman

26 Jul 2025

·

Stayed 1 night

One of the most important reasons I selected the Atrium Hotel was the free shuttle to the cruise port. I reserved 4 rooms months before we arrived in Vancouver and when we checked in, I was told that the shuttle was completely booked. Four rooms for 1 night over ($1,600) and the hotel would not add another trip that morning. Someone should have told when I called to confirm the reservation to the shuttle time in advance.

4

Marlo

12 Jul 2025

·

Stayed 1 night

This property is in an unsafe area not somewhere you want to walk around. It’s advertised as free shuttle to cruise but there is no shuttle back if you use it for shopping. Also you can not book the shuttle till checked in and first come first serve so not actually a cruise shuttle at all had to uber to get our check in time. Would not stay again.

4

Sean

28 Dec 2025

·

Stayed 2 nights

First this hotel is rated as a 3.5 star hotel, it was probably better to call it a 2 star. The entire right side of the hotel is currently under what seems like flood renovation. Breakfast buffet was mediocre at best as far as quality with an alright selection. Parking was overpriced for the area at $21per day. No soda or vending machine and ice maker out of order. In room safe wasn't bolted down and kept trying to automatically lock and unlock making a horrendous noise until I left the door open. Plenty of options for food nearby.

8

PJ

2 Oct 2025

·

Stayed 2 nights

Room and bathroom were clean. Beds comfy. Parking was cramped and not free as some other reviews posted. The breakfast "buffet" was not much different than a lot of other hotels routinely serve, not impressed.

8

Lisa

31 Aug 2025

·

Stayed 1 night

Clean and comfortable. Close to PNE venue. Very expensive for area. No hotel restaurant or bar.

8

Shahzaib Ur

8 Mar 2025

·

Stayed 3 nights

Pathetic Gym, No swimming pool, awful coffee in the room but coffee was great in the breakfast. Rooms were great, well housekept, bed was comfortable, clean bathroom.

8

Steven

6 Sept 2025

·

Stayed 2 nights

Price was quite reasonable. Excellent shuttle to the cruise port. Very nice room (two queen beds). Fitness center was underwhelming. Not convenient to get to tourist sites from the hotel. But as a place to sleep and shower…very good.

8

Kelli

14 Oct 2025

·

Stayed 1 night

Garage is really tight. Make sure your car is under 6'6"

10

Phyllis

17 Oct 2025

·

Stayed 1 night

Check in was fast. Our room large, clean & comfortable. We took this hotel for the cruise port shuttle. We tried to book the shuttle for our 11:00 check in at the port. The one van they have holds 10 passengers. There was one spot for 10:00. We were offered 8 or 9 am. Not convenient. The area around the hotel is a bit rough. But, there are lots of choices for Asian food within walking distance. The buffet breakfast was excellent. The staff is professional and friendly.

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Cleanliness

Most reviews highlight clean rooms and tidy spaces, with housekeeping often praised. However, a minority report issues such as mold, dusty or poorly cleaned bathrooms, and in rare cases pests or stained carpets.

Related guest reviews

8

Stephanie

24 Feb 2025

·

Stayed 1 night

I was so impressed with the renovation and the hotel itself. It was nicely done and the free breakfast was awesome! I would say the room could’ve been vacuumed and cleaned a bit better(dust and hair on the floor and on toilet). The beds were clean and comfortable though and the staff had a crib already in the room as requested. I was very impressed!

10

Trec

23 Feb 2025

·

Stayed 4 nights

Rooms were so clean and quiet and staff was beyond friendly and helpful.It was refreshing to have a hotel that was cost effective while not compromising comfort, safety and cleanliness.

8

Travis

23 Oct 2025

·

Stayed 3 nights

Mold in shower

10

Anna

17 Feb 2026

·

Stayed 2 nights

Anna from reception is very accommodating. She helped us with early check-in & shuttle service. Room was clean.

6

Katie

31 Mar 2025

·

Stayed 1 night

The room was clean but if you looked closely there was left over hairs on the walls of the bathroom and there was a stone/gem from an earring in the bedding.

10

bly

27 Oct 2025

·

Stayed 1 night

It was a super clean nice space for us!

10

Joshua

16 Nov 2025

·

Stayed 1 night

Clean room, very spacious. Delicious breakfast, staff were amazing. Felt safe and clean. Will stay again

10

Allison

22 Nov 2025

·

Stayed 1 night

Nice clean room. Friendly staff.

6

Johanna

3 Feb 2025

·

Stayed 2 nights

Unfortunately, went home with over 25 bed bug bites. The rest was rather plain.

4

Kyla

26 Jul 2025

·

Stayed 1 night

This room was filthy, there was hair from past guests all over the floor and bathroom. Food crumbs everywhere, and smelled like stale body odour. The walls and everything were covered with dirt. Very disgusting.

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Rooms

Rooms are generally spacious and comfortable, with many updated interiors and some mountain views. Still, multiple guests report road or hallway noise, dated elements or awkward layouts, and occasional AC/heating or low water-pressure issues; balconies may lack seating or views.

Related guest reviews

6

Carol

12 Nov 2025

·

Stayed 1 night

Two things about the room, maybe three. 1. There are no towel bars in the bathroom. It would be good to have a place to hang bath towels. 2. The toilet dispenser is in a very awkward position as it relates to the toilet. Bonus feedback: The room window looked at at a white brick wall. I felt like I was in jail. I laughed about it, but if I ever stay there again, I would ask for a room that doesn't face the brick wall. End

8

Edgar

30 Nov 2025

·

Stayed 2 nights

Pleasant rooms, location, common spaces and helpful staff. Breakfast hours were good but some parts of it were not top quality. Nice view of mountains!

8

Albert

19 Jan 2025

·

Stayed 1 night

Great stay as usual. Rooms are nicely updated and clean. Fan for heating is somewhat loud.

6

Andrew

16 Jun 2025

·

Stayed 2 nights

We stayed as a family for 2 nights in a twin toom with two double beds and a balcony. The location was ok, a 30 minute drive or an hour on public transport to stanley park. The bedroom area itself looked like it had been recently refurbished and was clean and comfortable, although the entrance area and bathroom whilst being perfectly adequate looked like they were due the same refurb. The main issues were firstly the balcony. We had specifically booked the room with a balcony so we could use the space whilst our son fell asleep, however it was unusable for this purpose. There was no seating it looked dirty, uncomfortable and unappealing. In addition the traffic noise was very noticeable in the room, with barely any difference with the window closed, some decent double glazing whilat refurbing the rooms would have gone a long way. Breakfast was ok, not loads of choice but enough and not the biggest room for the size of the hotel but adequate. We also noticed the usenof single use plastic cups both in the bathroom and at breakfast rather than reuseable glasses which seemed outdated in this eco concious age. The parking was a welcome addition albeit a little tight but nothing unmanageable

4

John

5 Feb 2026

·

Stayed 1 night

Noisy, breakfast appalling and could not adjust / switch off AC in the room

8

Jonatan

21 Jun 2025

·

Stayed 2 nights

Nice hotel, unfortunately our air conditioning did not work for the 2 days we stayed so made the room hot and stuffy. They did provide a fan on the second night but it only helped a little bit

10

Joshua

16 Nov 2025

·

Stayed 1 night

Clean room, very spacious. Delicious breakfast, staff were amazing. Felt safe and clean. Will stay again

4

Mayank

8 Nov 2025

·

Stayed 1 night

The room is located next to a busy street with heavy traffic noise, making it quite loud and difficult to rest.

6

Tavis

23 Oct 2025

·

Stayed 2 nights

AC decent, liked the balcony access for freh air as the cleaning supplies used were pretty strong in the room. Pillows not great, pretty lumpy but the beds were decent. Low water pressure in the shower, loud toilet flush. Breakfast was instant eggs, hash browns, sausages, plain yogurt, whole fruit and toaster stuff. Some cerals.

6

Karen

30 Aug 2025

·

Stayed 2 nights

The walls of the rooms are paper thin and so we were kept awake by noise and loud talking in the room next door. Also, no where to purchase beverages except small vending machine

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Service

Staff are widely described as friendly, accommodating, and efficient, with smooth check-in and helpful guidance. A smaller set of reviews cite indifferent or rude front desk interactions, slow responses, and poor resolution or communication around issues and shuttle bookings.

Related guest reviews

8

Celeste

12 Sept 2025

·

Stayed 4 nights

Hotel was sufficient. Maids were a little pushy. I had some work to do in the mornings and they would knock to clean the room even though the do not disturb sign was on the doorknob. The breakfast staff also asked us to hurry up and leave right at 10 am sharp.

2

Elena

10 Nov 2025

·

Stayed 3 nights

The free parking is so hard to turn around from the door. The receiption service is not friendly. The manager of the hotel tends to talk around the problem instead of dealing with it.

10

Anna

17 Feb 2026

·

Stayed 2 nights

Anna from reception is very accommodating. She helped us with early check-in & shuttle service. Room was clean.

4

Thi

18 Sept 2025

·

Stayed 1 night

I've stayed here before and it's always been a good experience. This time, my friends and I got back from a concert around 12 am to find the front part of our room flooded (like the immediate walk in area). We called the front desk and they came up to help clean the mess but they only brought a few towels. He let us know that the unit next to ours (and I think possibly above as well?) had flooded so the water in our unit was leaking through the pipes and into in our room. We were up until 2 am cleaning up. They never offered to switch us to another room and instead we had to worry about water leaking all night. we didn't get any sort of compensation or deal or even an apology from the front desk staff.

10

andrew

29 Oct 2025

·

Stayed 2 nights

Last stayed 14 mths ago. Major changes since then. Excellent service. Room was spotless. Complementary breakfast a major upgrade as to facilities, food quality and choices. Loved the living wall. We had a small problrm with the heating system late evening. Attened to and solved instantly. All the staff were courtious and helpful.

10

Jeff

22 Jul 2025

·

Stayed 1 night

Staff was friendly and helpful.

10

Jaimie

23 Nov 2025

·

Stayed 1 night

Had a quick stay, very easy check in and comfortable night.

10

Darrell

6 Aug 2025

·

Stayed 2 nights

Very easy check-in and great staff. Really tried to make sure guests were satisfied.

4

Timothy

23 Nov 2025

·

Stayed 2 nights

The lady at the front desk was cold and unfriendly. I booked the stay for the relatively low cost and great location, but the low cost went out the window at check in when we found out that parking would cost us $42 and the dog would cost us $70+ (there’s almost nowhere grassy that doesn’t require you and your dog to cross a very busy street, so the dog is as likely to go in your room as out somewhere on the sidewalk). At one point I requested two extra towels and the lady at the front desk seemed put out. She gave them to me and asked for my room number. Why is my room number important when asking for a spare towel? Was I charged?! What else… Amenities are scant. The renovations are annoying. Ice machine was tucked away down a maze of hallways way up on the 4th floor. Breakfast was inedible. Location was great. Yay!

6

James

30 Oct 2025

·

Stayed 2 nights

Room was OK. There's something off about this place, though. Staff is surly and reception never answers the phone. From the moment I arrived, I felt like I was a "mark" as con artists say. I think it's a management problem -- their attitude seems to be to protect the hotel from the guests rather than serve them. I know that's vague, but it's the feeling I had the whole time. If you're there for the downtown Vancouver experience, spend the extra money and stay downtown. There's a large unsavory neighborhood between this hotel and downtown Vancouver. All in all, not worth the money I saved.

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Location

Convenient for the PNE/Coliseum and near bus routes and casual dining, but several guests found it far from downtown and alongside a busy, sometimes rough-feeling stretch of East Hastings with noticeable street noise.

Related guest reviews

8

Linda

26 Oct 2025

·

Stayed 3 nights

My parents stayed at this hotel because it is close to my home. It is a simple older hotel. Clean and with nice staff. The neighbourhood is great to live in but the hotel is on a very loud and busy street corner with lots of traffic. Good location for PNE. Easy transit to downtown but you will pass through the poorest neighborhood in Canada - which is not particularly safe or pleasant. Breakfast was included and my parents enjoyed it. Simple and fine hotel.

10

Paul and Lynn

29 Sept 2025

·

Stayed 2 nights

Perfect location. Tim Horton, Starbucks, Subway, etc nearby. Free shuttle bus to your cruise ship. Staff is friendly and very helpful! Highly recommended!

6

Kathleen

19 Sept 2025

·

Stayed 2 nights

This hotel is far from downtown and not too far from the area where the homeless gather. I would stay downtown

4

Sean

28 Dec 2025

·

Stayed 2 nights

First this hotel is rated as a 3.5 star hotel, it was probably better to call it a 2 star. The entire right side of the hotel is currently under what seems like flood renovation. Breakfast buffet was mediocre at best as far as quality with an alright selection. Parking was overpriced for the area at $21per day. No soda or vending machine and ice maker out of order. In room safe wasn't bolted down and kept trying to automatically lock and unlock making a horrendous noise until I left the door open. Plenty of options for food nearby.

10

Katie

13 Oct 2025

·

Stayed 2 nights

We liked how quiet the hotel was, breakfast was included and it was walking distance to an event at Pacific Coliseum.

10

John

13 Oct 2025

·

Stayed 2 nights

Very predictable hotel….which is good. Excellent location

10

Quyn

22 Nov 2025

·

Stayed 1 night

Easy parking and very walkable

10

Candace

25 Aug 2025

·

Stayed 3 nights

Great location. Easy public transportation qith bus stops right by hotel. Super friendly and helpful staff. Comfy, clean room with beatiful city skyline view. Plenty of restaurants within a block or 2. Highly recommend. Would stay there again.

8

Sean

19 Jan 2025

·

Stayed 2 nights

The Atrium was in a convenient location on the outskirts of downtown Vancouver. The property was great overall and the staff were helpful and friendly. Beds were also comfortable. My only issue with the location was the traffic on East Hastings. Bring some earplugs and you’ll be fine.

8

Jasmine

22 Sept 2025

·

Stayed 1 night

The staff were great. Place is dated and needs new paint, fix holes etc. Just an older place. Was clean enough and safe. The DTES is like 20 blocks from here. I didn’t feel unsafe at any point.

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Dining

Breakfast is included and often appreciated for convenience and selection. Many others describe it as mediocre or repetitive, with items sometimes cold, missing, or running out; coffee quality also varies.

Related guest reviews

10

Carolina

6 Dec 2025

·

Stayed 1 night

Room is clean & comfortable but toilet has no towel racks. Furthermore, continental breakfast is below par. Turkey sausage is tough & no sliced fruits

8

Edythe

22 May 2025

·

Stayed 4 nights

It was very quiet with comfy beds. Plenty of space in the room. The water pressure in the shower was weak. At the breakfast, they ran out of pastries for our last two days and the cut up fruit was old.

8

Roy

22 May 2025

·

Stayed 3 nights

Hotel was very nice, clean rooms , easy access to the city and attractions. Buffet breakfast was not hot enough, eggs always cold .

8

Megan

29 Oct 2025

·

Stayed 7 nights

Everything was good. Only complaint is the breakfast. They didn’t have syrup for over 3 days, no sugar for coffee the same over 3 days, they have only 1 very old oven to toast everything and it’s horrible you must have your bread, bagels or waffles pass 3 times to get the cold off and than you have over 30+ people waiting to use it. The location is good. Was able to do lots of hikes. Even the ones I had to drive 2-3hrs away. But like i said the breakfast needs lots of improvement and better inventory.

10

Clauie

20 Feb 2026

·

Stayed 1 night

Room was great Staff was great Breakfast was great Not so great The amount of annoying emails to rate everything 🙄

4

John

5 Feb 2026

·

Stayed 1 night

Noisy, breakfast appalling and could not adjust / switch off AC in the room

8

Brendan

13 Feb 2026

·

Stayed 2 nights

clean room, comfy bed, great location. The free breakfast was not good. I took a pass on it the second morning.

8

Andrew

28 Feb 2026

·

Stayed 3 nights

Lots of construction, didn't bother me to much. The new rooms look really nice. I did wish the beds were larger. It was really nice having the balcony. Only thing I wasn't a fan of was the breakfast. Nice to have, but wasn't very good.

10

Barbara

24 Oct 2025

·

Stayed 1 night

Great breakfast!

6

Tavis

23 Oct 2025

·

Stayed 2 nights

AC decent, liked the balcony access for freh air as the cleaning supplies used were pretty strong in the room. Pillows not great, pretty lumpy but the beds were decent. Low water pressure in the shower, loud toilet flush. Breakfast was instant eggs, hash browns, sausages, plain yogurt, whole fruit and toaster stuff. Some cerals.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $97	2 $99	3 $99	4 $102	5 $99	6 $140	7 $128
8 $104	9 $104	10 $99	11 $99	12 $99	13 $118	14 $121
15 $99	16 $103	17 $132	18 $102	19 $104	20 $117	21 $119
22 $99	23 $99	24 $99	25 $99	26 $105	27 $137	28 $116
29 $99	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
		1 $109	2 $109	3 $109	4 $122	5 $124
6 $109	7 $109	8 $111	9 $111	10 $109	11 $123	12 $125
13 $109	14 $109	15 $109	16 $109	17 $109	18 $121	19 $132
20 $109	21 $88	22 $109	23 $110	24 $109	25 $120	26 $179
27 $151	28 $137	29 $130	30 $121	31 $159

Atrium Hotel Vancouver

Prices for Atrium Hotel Vancouver

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed, Kitchenette, Corner

Two Queen with Sofa Bed

One Queen Bed Interior

One Queen Bed with Sofa Bed Interior

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Balcony

Room, 1 King Bed with Sofa Bed, Balcony

Two Queen Beds (No View)

Two Queen Beds with Sofa Bed Interior

Suite, 1 King Bed with Sofa Bed, Kitchenette, Corner

Guest reviews of Atrium Hotel Vancouver

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

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Business details