Is parking available at the hotel?

Self parking is available on-site for a fee of CAD 47.00 per night, which includes in/out privileges. Please note that parking is limited and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served on weekdays and weekends from 7:00 AM to 11:30 AM for a fee, approximately CAD 14 to 45 per person.

Are pets allowed at the hotel?

Pets are allowed at the property with a fee of CAD 35.00 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional features may include accessible bathrooms.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Vancouver, just steps from Vancouver Waterfront and a 7-minute walk from Canada Place Cruise Ship Terminal. It is approximately 0.4 miles from Canada Place and 0.2 miles from Vancouver Convention Centre.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool. Pool access is available from 5:00 AM to 11:00 PM.

What are the policies for guests staying with children?

Children 18 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Pinnacle Hotel Harbourfront in Vancouver

Average nightly price at Pinnacle Hotel Harbourfront by month, last 12 months (USD)
Month	Average price
January	US$153
February	US$187
March	US$184
April	US$205
May	US$323
June	US$388
July	US$391
August	US$367
September	US$363
October	US$235
November	US$171
December	US$141

What guests think

At Pinnacle Hotel Harbourfront, travellers highlight a central, walkable location and welcoming staff, while noting dated rooms and reliability issues with the pool and hot tub; many enjoy harbour views, but some report noise and maintenance snags.

Rooms are generally clean, though worn carpets, dim bathrooms and occasional equipment problems appear in multiple comments. On-site dining and breakfast earn frequent praise, though some find prices high or service uneven, and parking is available but can be expensive or confusing. Expect a convenient, lively base with great views in an older property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool and gym and occasional live music, but hot tub jets are repeatedly reported as broken and the pool small or cloudy. Parking is convenient yet often pricey or confusing.

Related guest reviews

10

Michael

7 Feb 2026

·

Stayed 1 night

Comfortable beds, nice brunch in lobby restaurant, friendly staff and nice big pool. Hot tub jets were not working but was still enjoyable. Shame they don’t have a sauna or steam room as there’s lots of space in the pool and fitness area. Wish they had loungers around the pool in some spots instead of just smaller hard plastic chairs. Again, lots of room for loungers and sectional sofas would be a nice touch to add to the relaxation factor that goes with getting away. Was our first stay and I would stay here again.

6

Esther

4 Jan 2026

·

Stayed 2 nights

Beautiful hotel. Great location. Hot tub jet not working for the two days we were there and pool very small. As a business family, we prefer breakfast and hot tub use a must for trips.

8

Lisa

16 Nov 2025

·

Stayed 1 night

Room was outdated but clean. Great location and easy parking. But parking is very expensive. $50 for one night.

6

Lonny

16 Feb 2026

·

Stayed 3 nights

Room was clean and hotel was generally decent but hot tub was a huge disappointment the entire time and was a huge reason we booked this hotel to relax and unwind after long days working the convention - jets not working at all and refills seem to happen at 10pm nightly so if you wait until after kids are done in pool to go down, you end up with cold water … 2 of the 3 nights we stayed, this occurred.

10

Piyush

7 Oct 2025

·

Stayed 1 night

Nice location, easy walk to the seawall. Nice clean pool and weight room.

6

Abhishek

18 Oct 2025

·

Stayed 2 nights

Over all ok. Nice Gym. But swimming pool was not that good. I had requested to warm my food but they did not have a microwave and asked me to get it done from the closest 7-Eleven. That was too pathetic response. I had booked for the harbor view room and paid extra for it but I was given a room in 4th floor which did not have great views .

4

serena

30 Nov 2025

·

Stayed 1 night

There heating system/ ac air system was a whining loud noise, I complained and they moved me to another room which was even worse, there whole system needs maintenance. Also as a gold tier client I didn’t get free parking which was 48 dollars. And only received 20 percent off breakfast, the food came out cold . Not a great experience.

8

tracy

30 Nov 2025

·

Stayed 4 nights

Dinner servers were not top notch, but breakfast servers made up for them. The pool could use an upgrade and the jets were not working in the hot tub so that was disappointing. Room didn’t have a lot of extra toiletries like make up remover or shower caps, but maid service was excellent and view was lovely. Close to the water which made for nice morning walks and close to transit which made getting around downtown easy.

4

Jennifer

28 Dec 2025

·

Stayed 1 night

Staff was nice, but pool was broken, food was overpriced, and beds were uncomfortable. Blackout curtains worked well. Parking was complicated. Christmas decorations liked nice in some parts of the hotel.

10

heide

4 Dec 2025

·

Stayed 2 nights

The property is located in an amazing location ! The staff were courteous and helpful. The live music in the restaurant was great. My only complaint is that the jets on the hot tub have been broken for some time and no repairs appear to be in progress.

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Cleanliness

Most reviews describe clean, spotless rooms and tidy spaces, with a few noting stained or musty carpets and occasional missed details.

Related guest reviews

10

Jason

1 Feb 2026

·

Stayed 3 nights

Clean property and very nice staff

10

Gil

20 Dec 2025

·

Stayed 3 nights

Excellent service, friendly staff, spotless all around, very quiet rooms and hallways, safe surroundings, tasty food at thier restaurant and reasonable price for the room!

10

Erin

22 Feb 2026

·

Stayed 3 nights

Clean room. Had a lovely view of the mountains. Good restaurant.

10

Christopher

20 Feb 2026

·

Stayed 1 night

The room was spotless. The location was excellent. The food at the lounge downstairs was amazing! And the coupons were handy.

6

Stephanie

30 Nov 2025

·

Stayed 1 night

Room was a good size. Linens and towels were clean. Carpet was dated bathroom door louse and heavy, lots of noise from the elevator traffic

10

Mark

25 Dec 2025

·

Stayed 2 nights

Clean

8

Jodie

30 Nov 2025

·

Stayed 2 nights

Shower great hot and clean. Bed clean and comfy. Carpet in hotel felt a little dirty. Area around hotel is awesome.

2

Cameron

15 Nov 2025

·

Stayed 2 nights

Carpets were lumpy and old. Room had a musty smell. The cleanliness of the bathrooms was not great.

10

shawn

26 Nov 2025

·

Stayed 1 night

Clean

6

Lesley

21 Nov 2025

·

Stayed 1 night

The decor is out dated and has multiple different patterns and stripes that just dont compliment each other. The carpet in the room was stained ...because it was a striped multi colored carpet it probably hid the stains in the beginning, not now. I probably wouldn't pick this this place to stay at again. They should reno and update i think.

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AI-generated summary based on recent guest reviews

Rooms

Harbour views and some spacious layouts stand out, but many note dated decor, noisy HVAC or doors, and maintenance quirks like broken locks, dim bathrooms, or finicky fridges/coffee makers. Beds are usually comfortable, though not for everyone.

Related guest reviews

6

Phil

15 Jan 2026

·

Stayed 1 night

Decent location, nice staff but the hotel has seen better days. Needs a refresh to retain a four star ranking.

6

Mary

13 Oct 2025

·

Stayed 3 nights

Staff were very friendly and helpful. Room was a good size, but full sized beds instead of queens is rough. HVAC incredibly loud, and turned on and off all night, making it hard to sleep. We paid for a harbor view room, but were only on the 5th floor. While we could see a sliver of the harbor, we mainly had a view of the trees across the street. All in all, it was fine, but I was glad we got a good deal. Full price would not have been worth it.

8

Heather

12 Nov 2025

·

Stayed 1 night

This room had a fantastic view and very comfortable beds! It was also very quiet overnight, even with the patio door wide open. However, there were a few disappointing things: the Keurig coffee maker did not work, the mini fridge froze solid all of our food, and the sink tap dripped continuously. But the location was so good! Not sure I would come back.

6

Hannah

16 Nov 2025

·

Stayed 1 night

Lobby is beautiful. Bathroom door handle was broken and it was a sliding door so didn’t even lock. Dated rooms. No major complaints. Staff was nice. Restaurant is excellent. Fairly clean.

6

Frank

17 Jan 2026

·

Stayed 4 nights

Room was dated and needed a refresh

2

Grant

21 Nov 2025

·

Stayed 1 night

Very disappointed. The lock was broken right off the door when I got there, the window didn’t shut all the way the latch is off and cold air coming in all night. The tv wasn’t working and I called about 4-5 times and they said some one is coming and never ever came. The hot tub jets were also broken. They gave me gift certificates for drinks but they were expired for like 2 months. Weird experience for a hotel I was looking forward to.

6

Stephanie

30 Nov 2025

·

Stayed 1 night

Room was a good size. Linens and towels were clean. Carpet was dated bathroom door louse and heavy, lots of noise from the elevator traffic

8

Ian

31 Jan 2026

·

Stayed 5 nights

Good room, but the AC unit was pretty noisy.

6

Florian

17 Dec 2025

·

Stayed 1 night

The rooms really could use an update, pretty old

4

FANG WEI

3 Jan 2026

·

Stayed 1 night

Every one slams the door the whole morning, very noisy. Thanks.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful and accommodating, with smooth check-ins, early access and occasional upgrades; a few report inconsistent VIP perks or curt restaurant/front-desk interactions.

Related guest reviews

10

Mark

29 Nov 2025

·

Stayed 1 night

Just a one night stay. The Bellperson made our day when he helped us get a taxi to airport. All staff were nice but the Bellperson was especially helpful. Nice room with a great view of harbour.

10

Catherine

10 Dec 2025

·

Stayed 2 nights

Front end staff and waitress in restaurant were exceptional

10

Michael

25 Feb 2026

·

Stayed 1 night

Staff was excellent from front door to the front desk.

10

Rajmund

29 Nov 2025

·

Stayed 3 nights

Alex at reception was fantastic!

10

Richard

16 Feb 2026

·

Stayed 2 nights

The entire staff is very friendly and accommodating. The room was clean and quiet even being near an elevator. Not our first stay with them and not our last. Great location can’t wait to visit again.

8

Jessica

22 Nov 2025

·

Stayed 1 night

Check-in service and the room was great! Our check-in staff member was very professional. We had issues with check-out. We received a letter under our door as an Expedia VIP member the night before, informing us that we could take advantage of late check-out at 2pm. When we tried to get into our room at 1:30pm, the key wouldn’t work. My husband had to go downstairs while I waited with the kids upstairs. The maid came around and told me it was because check-out was at 12pm. Though I told her we had late check-out, she didn’t seem to understand and reiterated that check-out was at 12pm as that’s what her schedule had said. When my husband went to get a new key, he said the front desk woman was very rude and didn’t even check the computer. She told him that check-out was at 1pm. When he mentioned that we had a letter, she insisted that no such letters exist and demanded that we provide proof. When we returned after a few minutes, we had to wait in line. The staff member didn’t acknowledge what had happened and interacted with my husband as if she were seeing him for the first time. There was no apology for the situation or the inconvenience, and the whole interaction felt strangely uncomfortable, even though we hadn’t done anything wrong to our knowledge. I’d suggest keeping the letter with you if you receive it and decide to use the late check-out, just in case you run into the same issue we did.

10

Shannon

12 Nov 2025

·

Stayed 2 nights

First time staying but will definitely make this our go to stop over when in town. Staff were super friendly from the front end as well as housekeeping staff, all made our stay a pleasant one. Very close to walk and shop, hit up restaurants etc…

8

Mahdis

19 Nov 2025

·

Stayed 1 night

⭐️ Review: Good Hotel, But Platinum Perks Are Very Inconsistent The hotel itself is good — great location, clean, and comfortable. I’ve stayed here three times, and overall the property delivers a pleasant experience. However, the Expedia Platinum perks are completely inconsistent. Whether you receive early check-in, late check-out, or an upgrade depends entirely on who checks you in. Sometimes you might get everything (and even more), and other times you get nothing at all. On one of my stays, I had reserved a city-view room but was given a low-level room facing the backyard instead — even though Platinum perks include possible room upgrades when available. For a property listed as VIP Access, these benefits shouldn’t be subjective or depend on the staff member at the counter. Expedia should ensure a consistent standard so Platinum members know what to expect.

2

Dallas

26 Dec 2025

·

Stayed 1 night

The staff wasn’t the friendliest especially being Christmas and same goes for the buffet. We weren’t greeted nor were we treated I felt very nicely by our server and we usually never get this at our stays

10

Sean M

2 Nov 2025

·

Stayed 3 nights

We had some issues with our room the first night, but that was resolved right away and the manager did his very best to ensure everything was fixed and to our liking. The new room we had came with a gorgeous view and a comfortable king size bed. Thanks so much to the manager for accommodating our request. We’ll definitely stay at this property again and will recommend it to others.

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AI-generated summary based on recent guest reviews

Location

Consistently praised for a central, walkable setting near the waterfront, Canada Place and Stanley Park, with easy access to transit and dining.

Related guest reviews

10

Earl

24 Nov 2025

·

Stayed 6 nights

Excellent location.

10

Anthony

16 Oct 2025

·

Stayed 4 nights

Perfect location! Super accessible - staff was amazing they made our trip special

10

Rochelle D

26 Jan 2026

·

Stayed 1 night

Excellent location, clean, comfortable stay 👌

8

Stephen

3 Oct 2025

·

Stayed 1 night

Booked this hotel for it's proximity to the Canada Place cruise terminal. It was very convenient! Great location and nice views of the harbor. The hotel staff were friendly. The hotel is need of refurbishment, but noticed that is planned for spring of 2026 (so that's a good thing). The restaurant on property was very good. Overall, we enjoyed our stay.

10

JEROOEN

20 Oct 2025

·

Stayed 3 nights

Great location to visit Stanley Park & downtown for the night life!

10

Daniel

18 Oct 2025

·

Stayed 7 nights

Great property in the heart of Coal Harbour. Highly recommended for anyone looking to explore the Downtown West End and surrounding areas.

10

Tracy

26 Oct 2025

·

Stayed 1 night

I love the location, easy to walk to shopping and restaurants, etc.

10

Deborah

17 Nov 2025

·

Stayed 1 night

We had a great check in experience. As we arrived very early and were still able to get into our room. This was a nice way to start our weekend getaway. Hotel is in a very convenient location.

8

Heewon

12 Nov 2025

·

Stayed 1 night

The hotel is located in the middle of the downtown Vancouver. Five minutes to Canada place! Great location! Loved it:))))

10

Kim

11 Dec 2025

·

Stayed 2 nights

Great location, almost on the waterfront. Nice atmosphere.

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Dining

Many enjoy the on-site P2B restaurant and breakfast, noting tasty food and live music; downsides include high prices and occasional cold dishes or uneven service.

Related guest reviews

10

Brendan

25 Nov 2025

·

Stayed 1 night

Lovely stay! Our upgraded room was so nice and the staff were kind and helpful! Only mishap was a bar tender who was too excited to end his shift, charged me for food before it had even arrived, including asking for a tip, the food ended up being not good, cold soggy fries, and when I made mention I was told “well you already paid” as he folded his apron to go clock out.

10

Kerry

7 Nov 2025

·

Stayed 1 night

Best breakfast ever. Friendly staff!! Definitely would return!

10

Robert

12 Nov 2025

·

Stayed 1 night

Great stay in downtown Vancouver! Wonderful restaurant in the hotel. Close to the sea wall and Stanley Park.

10

Martin

9 Feb 2026

·

Stayed 1 night

Room was ready when we arrived. Great view and comfortable. P2B restaurant is a cut above!

10

Alexandra

15 Nov 2025

·

Stayed 2 nights

Excellent Location, good value for price and awesome dining and breakfast options.

6

Shirley

31 Oct 2025

·

Stayed 1 night

We had Appies and drinks the day we arrived and love the food and smooshed along with our service. I asked for a toothbrush and toothpaste which I had forgotten and it never came. I had to call again in the morning and they hung it on the door instead of knocking so I didn’t even know they had dropped it off. Breakfast was terrible, the packed eggs were cold and hard when they should have been fresh amd soft poached. My friends breakfast was correct but also cold except for the potatoes. So disappointed! Also the discount vouchers for $15.00 off were for lunch when we had to check out and leave. The vouchers are a rouse were they don’t expect anyone to use them. Definitely would eat breakfast there again. Room was okay fairly clean except for the floor, the carpet could use a washing.

8

Charles

22 Dec 2025

·

Stayed 7 nights

Great breakfast, caring personnel

10

Betty

20 Oct 2025

·

Stayed 1 night

Great dining room and wonderful guitar players in the bar/ dining area in the evening!

10

Christopher

20 Feb 2026

·

Stayed 1 night

The room was spotless. The location was excellent. The food at the lounge downstairs was amazing! And the coupons were handy.

10

Christina Marie

30 Sept 2025

·

Stayed 4 nights

Great location, delicious restaurant, and very clean!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $132	2 $132	3 $153	4 $142	5 $183	6 $183	7 $183
8 $204	9 $183	10 $216	11 $192	12 $144	13 $173	14 $161
15 $124	16 $132	17 $183	18 $354	19 $156	20 $178	21 $155
22 $183	23	24	25 $178	26 $178	27 $178	28 $161
29 $156	30

Su	Mo	Tu	We	Th	Fr	Sa
		1 $353	2 $306	3	4 $161	5 $173
6 $144	7 $143	8 $173	9 $183	10 $201	11 $183	12 $161
13 $144	14 $144	15 $161	16 $162	17 $178	18 $218	19 $218
20 $161	21 $162	22 $161	23 $161	24 $161	25 $161	26 $162
27 $161	28 $162	29 $162	30 $161	31 $162

Pinnacle Hotel Harbourfront

Prices for Pinnacle Hotel Harbourfront

Monthly average prices

About this property

Location

Guest reviews of Pinnacle Hotel Harbourfront

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Pinnacle Hotel Harbourfront

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