Name: Comfort Inn Western
Address: 49 Kepler Street (Corner of Timor and Kepler Streets), Warrnambool, Victoria, Australia, Warrnambool, Victoria, AU
Price range: $78–$143 per night
Rating: 8.48

What guests think

At Comfort Inn Western, travellers praise the central, walkable Warrnambool location and friendly staff, while noting generally comfortable rooms, with recurring critiques about tight parking, occasional noise from nearby venues, and inconsistent bathroom upkeep and maintenance.

Service feedback ranges from helpful interactions to unmanned reception, delayed housekeeping, and poor responses to issues. Rooms suit short stays, with comfortable beds; several reports note small bathrooms, occasional drafts, temperamental water temperature, and patchy Wi‑Fi. There is no consistent on‑site dining, but nearby cafes and eateries are plentiful, and one review says continental breakfast is no longer offered. Best suited to short, simple stays in the heart of town.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site parking is repeatedly described as tight and limited. The property is older with some tired exterior areas, and a few reviews note renovations or a need for updates.

Related guest reviews

8

Christine

Aug 8, 2024

·

Stayed 1 night

Stairs and outside a bit tired

6

Suzanne

Mar 21, 2025

·

Stayed 3 nights

Manager was very friendly and helpful. Was in walking distance to restaurants conveniently located next to IGA. Our room didn't have a fan in the bathroom which is probably why there were black spots on the ceiling both the basin and the shower pan had cracks. Had off road parking which was good but was very tight for larger vehicles and there was no designated parking spots

8

Claire

Oct 27, 2024

·

Stayed 1 night

Clean and tidy, comfortable pillows and beds. The parking is tight when fully booked as it was when we stayed and is next door to a hotel which had live music on the night we stayed.

10

Rohan

Jun 1, 2023

·

Stayed 1 night

Very clean and tidy with adequate facilities

10

Danny

Oct 13, 2024

·

Stayed 1 night

Clean, spacious, but parking was very tight...

8

Malcolm

Jan 31, 2024

·

Stayed 1 night

Although the hotel was built some decades ago it had been recently renovated to a good standard, given that it still retained the layout of the older motel style of the 70's or so. Parking was rather limited and tight.

6

John

Mar 13, 2025

·

Stayed 1 night

I think it’s in the process of being renovated

6

Nikola

Nov 15, 2025

·

Stayed 3 nights

Carpark is limited not that many spots

6

Jon

Nov 26, 2025

·

Stayed 2 nights

Parking is tight and inadequate spaces for the number of rooms. Bins in direct line of sight from our door. Signs of black mould in the bathroom. No exhaust fan. Freezer door was broken. Light in coffee making area not working. The chap at the front desk was very friendly and efficient.

6

David

Jun 11, 2023

·

Stayed 2 nights

Becoming tired. Needs revamp of facities, particularly bathroom.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms generally clean, but recurring reports cite black mold in bathrooms, occasional stains, and missed or late servicing.

Related guest reviews

6

Emmaline

Sep 28, 2025

·

Stayed 2 nights

OVerall, yes, very clean and well presented, but the Bathroom needed alot of grout cleaning as there were some black mold. Otherwise pretty good. The only other issue was the desk was rarely manned always a sign to call if needed, which was a bit painful. Otherwise the room was extremely neat and tidy, well presented but that Bathroom just let it down alot.

6

Nicole

Dec 4, 2022

·

Stayed 1 night

We were checked into our room and arrived to find the room not cleaned - bathroom dirty and floor unvaccumed - this happened after 2pm check in time - once reception notified they promptly sent a cleaner into rectify. A little disappointing but the issue was fixed.

8

Adam

Oct 21, 2024

·

Stayed 2 nights

Carpet was wet with mould . Otherwise unit was fine

10

Patrick

Feb 1, 2026

·

Stayed 1 night

Great place to stay in Warrnambool in a super location close to the train station and shops and restaurants. The room was clean, bed was very comfortable, and the shower was excellent. Staff were friendly and the check in (and check out) was very easy.

4

Somnas

Apr 11, 2024

·

Stayed 1 night

Room number 1 has mold on the bathroom wall and ceiling. Quilt covers has stains

6

Deborah

Mar 17, 2025

·

Stayed 1 night

It was somewhat convenient but the items in the bathroom had not been refilled

6

Jon

Nov 26, 2025

·

Stayed 2 nights

Parking is tight and inadequate spaces for the number of rooms. Bins in direct line of sight from our door. Signs of black mould in the bathroom. No exhaust fan. Freezer door was broken. Light in coffee making area not working. The chap at the front desk was very friendly and efficient.

6

Liam

Jul 2, 2024

·

Stayed 3 nights

Quite an average stay, not sure how they've got such a high rating, seems more like a 3.5/4 star stay. There was black mold in the shower, and stains on the bedding. Was okay for the price, though not as good as we were expecting. Overall okay. Would rate, personally, 3.5/4 star hotel.

6

Robert

Jan 26, 2026

·

Stayed 1 night

The bathroom was quite dusty and dirty in places. The cupboard had stains and the toilet was not cleaned adequately

6

Tania and Shane

Jul 31, 2025

·

Stayed 1 night

This has always been our go to motel andcwe were a little disappointed with our stay this time round. The room was ok, bathroom needs improving as there was a large amount mould in the shower recess, could really do with a deep clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms suit short stays and beds are comfortable, but several reviews mention small bathrooms or rooms, occasional drafts, temperamental water temperature, and intermittent Wi‑Fi.

Related guest reviews

8

Claire

Oct 27, 2024

·

Stayed 1 night

Clean and tidy, comfortable pillows and beds. The parking is tight when fully booked as it was when we stayed and is next door to a hotel which had live music on the night we stayed.

6

Tim

Jul 31, 2025

·

Stayed 2 nights

Property was very central but a band played on Friday night nearby and it was noisy in the room. Very cold so we had to keep the heater turned up high to keep the room comfortable. Heater was a bit noisy. Had to fill gaps under door with towels to stop cold breeze blowing in. Some mould around bathroom sink and kettle didn’t work. Overall the property is a bit tired but acceptable.

6

Priscilla

Mar 19, 2024

·

Stayed 3 nights

The room was as expected. Recently had a remodel so clean and comfortable. Good use made of the space. Shower had a rain shower head which was nice with good hot water supply. One of those shallow square basins which makes filling the kettle tricky. Good linen. Comfy bed. Good wifi. There’s a coffee shop next door for breakfast and coffee - it closes early though. One issue we had hasn’t been addressed by the management. I sent them an email to say that our service for the room was very late - 4:30pm. We were in the room when she knocked on the door resting between our days activities and going out for dinner. When she asked to clean the room we said we’d go out. We were keen to get a service as we’d missed out the previous day as it was also late in the afternoon and my husband was having a nap at the time. We returned to the unit a couple of hours later to collect something for dinner to find the door open! Luckily nothing was taken but made us feel uneasy about how seriously they take security. I emailed them via the app to see what they had to say but still waiting for a response.

6

Irene

Oct 21, 2024

·

Stayed 1 night

the room was clean but very small and not enough lights and the shower door did not close properly and no coffee table

10

Patrick

Feb 1, 2026

·

Stayed 1 night

Great place to stay in Warrnambool in a super location close to the train station and shops and restaurants. The room was clean, bed was very comfortable, and the shower was excellent. Staff were friendly and the check in (and check out) was very easy.

10

Danny

Oct 13, 2024

·

Stayed 1 night

Clean, spacious, but parking was very tight...

8

Damien

Jun 15, 2024

·

Stayed 1 night

Good hotel the water temperature in shower was very temperamental though very hard to find good balance

8

Ron

Jul 10, 2022

·

Stayed 1 night

Great location, clean comfortable rooms. Internet was an issue, it kept dropping out.

8

Martyn

Mar 29, 2025

·

Stayed 1 night

All in all and good stay though was noisy from people leaving early in the morning.

10

Ikuo

Dec 12, 2022

·

Stayed 1 night

Power showers ! Great location, rooms were well maintained and clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Experiences range from friendly, helpful staff and smooth check‑ins to concerns about unmanned reception, delayed housekeeping or security lapses, booking/name mix‑ups, and unsympathetic responses.

Related guest reviews

6

Emmaline

Sep 28, 2025

·

Stayed 2 nights

OVerall, yes, very clean and well presented, but the Bathroom needed alot of grout cleaning as there were some black mold. Otherwise pretty good. The only other issue was the desk was rarely manned always a sign to call if needed, which was a bit painful. Otherwise the room was extremely neat and tidy, well presented but that Bathroom just let it down alot.

6

Priscilla

Mar 19, 2024

·

Stayed 3 nights

The room was as expected. Recently had a remodel so clean and comfortable. Good use made of the space. Shower had a rain shower head which was nice with good hot water supply. One of those shallow square basins which makes filling the kettle tricky. Good linen. Comfy bed. Good wifi. There’s a coffee shop next door for breakfast and coffee - it closes early though. One issue we had hasn’t been addressed by the management. I sent them an email to say that our service for the room was very late - 4:30pm. We were in the room when she knocked on the door resting between our days activities and going out for dinner. When she asked to clean the room we said we’d go out. We were keen to get a service as we’d missed out the previous day as it was also late in the afternoon and my husband was having a nap at the time. We returned to the unit a couple of hours later to collect something for dinner to find the door open! Luckily nothing was taken but made us feel uneasy about how seriously they take security. I emailed them via the app to see what they had to say but still waiting for a response.

4

John

Mar 26, 2023

·

Stayed 1 night

The bathroom is very small and the shower is REALLY small. The small fridge froze $35.00 worth of berries, veggies, cheese and a brand new one litre of milk. When I finally, after leaving a message for a return call, spoke to someone at the desk I didn’t get an apology but rather it was insinuated that it was my fault. I explained the situation a couple of times but got no where. In my mind this was very poor customer service. In our opinion it is the responsibility of the hotel to ensure the fridge is set properly . After all, it is their equipment. We have travelled extensively in Australia and have never had this fridge issue or such rude service.

10

Patrick

Feb 1, 2026

·

Stayed 1 night

Great place to stay in Warrnambool in a super location close to the train station and shops and restaurants. The room was clean, bed was very comfortable, and the shower was excellent. Staff were friendly and the check in (and check out) was very easy.

10

Vivienne

Aug 19, 2025

·

Stayed 3 nights

Service was very good. Polite and supportive. Sumar also gave us a lift to an event when the taxi failed to show up. Location was so convenient. Next time we will ask for a ground floor room, so we don’t have to carry luggage up the stairs.

6

Jon

Nov 26, 2025

·

Stayed 2 nights

Parking is tight and inadequate spaces for the number of rooms. Bins in direct line of sight from our door. Signs of black mould in the bathroom. No exhaust fan. Freezer door was broken. Light in coffee making area not working. The chap at the front desk was very friendly and efficient.

10

Robyn

Oct 13, 2023

·

Stayed 1 night

We were able to leave our luggage safely at Reception until it was time to catch our train back to Geelong. Warrnambool and the Comfort Inn Western provided us with a delightful change of scenery and an enjoyable stay.

8

Paula

Aug 24, 2025

·

Stayed 1 night

Was not impressed to find no one at the reception when I arrived -I was early but called number and was advised someone would be back at 2 when check in opens… I called again at 2 and there was no answer, with staff returning at 2:15.not ideal when keen to get in the room asap

2

C.Perry

Jul 9, 2024

·

Stayed 1 night

There are 3 Comfort Inns in Warnambool. We went to the first two to discover they did not have our booking. the 2nd motel rang Comfort Inn Western, where again they did not have a booking under Perry. we then had to book elsewhere. Yesterday I got a call from Comfort Inn Western to see why we hadn't arrived. They had booking under Mr Andrew, which is my christian name. I know Asian people do refer to people formally by their Christian name but that is not my fault! I was told I could not get a refund. Fair to say I will not be booking any of your motels again

10

James

May 1, 2024

·

Stayed 1 night

Great location- proximity to the railway station is very good. Staff were super helpful as I had booked the wrong date but they had capacity to accommodate us and alter our booking without charge. Couldn’t ask for anything more.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Consistently praised as central and walkable, close to the train station, shops, supermarkets, and eateries. Some guests experienced noise from nearby venues on certain nights.

Related guest reviews

6

Tim

Jul 31, 2025

·

Stayed 2 nights

Property was very central but a band played on Friday night nearby and it was noisy in the room. Very cold so we had to keep the heater turned up high to keep the room comfortable. Heater was a bit noisy. Had to fill gaps under door with towels to stop cold breeze blowing in. Some mould around bathroom sink and kettle didn’t work. Overall the property is a bit tired but acceptable.

10

Patrick

Feb 1, 2026

·

Stayed 1 night

Great place to stay in Warrnambool in a super location close to the train station and shops and restaurants. The room was clean, bed was very comfortable, and the shower was excellent. Staff were friendly and the check in (and check out) was very easy.

8

Sarah

Jan 14, 2025

·

Stayed 1 night

Had a nice one night stay. Clean and quiet and close to everything.

10

Judy

Aug 27, 2025

·

Stayed 2 nights

Very convenient location. I just parked and walked everywhere. Friendly staff. Clean room.

8

Laura

Oct 26, 2024

·

Stayed 1 night

Well located for train station, walking around the established part of town. Lovely bar and laundrette right across the street and grocery store with liquor next door.

10

Stuart

Mar 24, 2024

·

Nice room. Located near flagstaff hill. Supermarket next door. All good.

10

Vivienne

Aug 19, 2025

·

Stayed 3 nights

Service was very good. Polite and supportive. Sumar also gave us a lift to an event when the taxi failed to show up. Location was so convenient. Next time we will ask for a ground floor room, so we don’t have to carry luggage up the stairs.

8

Cyril

Jul 18, 2024

·

Stayed 1 night

Comfort Inn Western,Warrnambool was a suitable overnight stay after a day out at Port Campbell. It was close to many dining options. Dinner was a 5 minute walk to Liebig St and breakfast was just around the corner (a one minute walk!).

10

Jason

Nov 12, 2024

·

Stayed 1 night

Great location and convenient.

8

Katie

Oct 30, 2024

·

Stayed 2 nights

great location, central, fantastic cafe onsite

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

No consistent on‑site dining feedback; several reviews note a cafe next door and plenty of nearby eateries. One guest reports continental breakfast is no longer offered.

Related guest reviews

8

Ross

Jun 3, 2023

·

Stayed 2 nights

The property was clean and well equipped. The bathroom and shower become very slippery when wet and can result in slips. Website indicates that continental breakfast is available but this is no longer an option.

8

Chiyuki

Jul 26, 2024

·

Stayed 1 night

IGA is just nextdoor.

8

Jeff

Jul 11, 2025

·

Stayed 2 nights

All was good except a pub was advertised as next door, incorrect it closed a year ago, our room was not serviced, supposedly you need to inform them if you want made up, so a pre covid sign says, however in the compendium it states leave your sign on the door, THERE WERE NONE.

8

Nicole

May 21, 2023

·

Stayed 1 night

The accomodation was basic, but everything I needed. Lots of choice for meals. (Pub right next door) Room was clean and nicely presented. I was early to check in, but the staff didn’t seem to rush the job. They did a terrific job and then let me know when it was ready. Great spot. - thanks.

8

Laura

Oct 26, 2024

·

Stayed 1 night

Well located for train station, walking around the established part of town. Lovely bar and laundrette right across the street and grocery store with liquor next door.

8

Colin

Dec 18, 2022

·

Loved the properties central location. Room very clean and appears to have recently been renovated. Supermarket next door, many restaurants nearby and town a 5 minute walk

10

Stuart

Mar 24, 2024

·

Nice room. Located near flagstaff hill. Supermarket next door. All good.

8

Cyril

Jul 18, 2024

·

Stayed 1 night

Comfort Inn Western,Warrnambool was a suitable overnight stay after a day out at Port Campbell. It was close to many dining options. Dinner was a 5 minute walk to Liebig St and breakfast was just around the corner (a one minute walk!).

10

Alexander

Jan 13, 2025

·

Stayed 1 night

Friendly helpful staff. Very nice clean rooms at reasonable price. Great Cafe next door and eating options close by.

8

Katie

Oct 30, 2024

·

Stayed 2 nights

great location, central, fantastic cafe onsite

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$146
February	$117
March	$119
April	$109
May	$96
June	$94
July	$90
August	$84
September	$96
October	$94
November	$100
December	$124

Su	Mo	Tu	We	Th	Fr	Sa
				1 $101	2 $109	3 $121
4 $86	5 $107	6 $104	7 $113	8 $109	9 $106	10 $110
11 $85	12 $106	13 $103	14 $101	15 $96	16 $95	17 $133
18 $86	19 $104	20 $103	21 $111	22 $102	23 $104	24 $113
25 $81	26 $98	27 $106	28 $105	29	30 $96	31 $107

Comfort Inn Western

Prices for Comfort Inn Western

Monthly average prices

About this property

Location

Room options

Standard Suite

Standard Room, 1 King Bed

Guest reviews of Comfort Inn Western

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn Western

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23 $94	24 $83	25 $143	26 $132
27 $78	28 $90	29 $97	30 $105