Name: Best Western Plus Winnipeg Airport Hotel
Address: 1715 Wellington Avenue, St. James, Winnipeg, Canada, Winnipeg, Manitoba, CA
Price range: $108–$245 per night
Rating: 7.43

What guests think

At Best Western Plus Winnipeg Airport Hotel, travellers highlight the convenient airport location, consistently friendly staff, and generally comfortable rooms, but also note dated spaces, uneven cleanliness, periodic facility closures, and a lobby and exterior that can feel unsettled.

Reports frequently mention pools, hot tubs, or the gym being closed or cold, one elevator out of service, and added parking fees. Guests often appreciate quick airport transfers, but some experienced missed shuttles or taxi substitutions and noise from events or other guests. Restaurant feedback is mixed, with some praising a good buffet while others cite limited hours, slow service, and high prices; breakfast is not always included. Expect convenience near the airport with trade-offs in upkeep and crowding.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent reports note the pool, hot tub, or gym closed or cold, one elevator out of service causing long waits, and newly introduced paid parking; the airport shuttle works, though taxis sometimes replace it.

Related guest reviews

2

Om

Nov 23, 2025

·

Stayed 1 night

I have stayed at this property—and many other Best Western locations—several times and have never had a complaint before. I fully understand that the room rates were higher than usual due to the Grey Cup, and that was my own choice. However, during this stay, the amenities that I specifically choose Best Western for were unexpectedly unavailable. After checking in, we went to use the gym, only to be told by the front desk that it was closed. We then decided to enjoy the hot tub, but were informed that it was also under maintenance. Finally, we tried to use the indoor pool, but the water was extremely cold and uncomfortable. When we mentioned this to the front desk staff, they appeared disinterested and simply said “it is what it is.” We explained that we had paid a significantly higher rate and were unable to use a single amenity, and their response was that we “should have called before booking.” I found that reply quite unprofessional, as guests do not typically need to call ahead to confirm whether standard amenities are functioning. I have never requested a refund before, but in this case, I feel extremely disappointed, and I believe it is fair to request compensation for an experience where none of the expected amenities were available.

4

Stephan

Jul 12, 2025

·

Stayed 3 nights

The pool and hot tub were shut down, but nothing was noted on the website. I would have liked to know about that in advance. The hotel was also flooded with evacuees from the forest fires, and they were acting like the hotel belonged to them. There were people yelling late at night, and kids running up and down the hallways during the day. Disappointing to say the least.

10

Elizabeth

Jul 9, 2024

·

Stayed 1 night

We liked that we could park our vehicle and be shuttled to the airport. This is normally a free service

2

Terry

Nov 9, 2025

·

Stayed 1 night

Have stayed here many times in the past, but this will be my last stay- just started charging crazy rates for parking - &14 + Very disappointing!!

4

COLLEEN

May 4, 2025

·

Stayed 2 nights

with only 1 workung elevator ot caused delays

6

Amanda

Oct 11, 2025

·

Stayed 1 night

No pool or fitness centre. Lobby was a mess

8

Terri Anne

Oct 10, 2025

·

Stayed 1 night

Convenient airport shuttle, was able to leave car parked at property. Staff helpful.

8

Kelly

Apr 7, 2025

·

Stayed 1 night

Very convenient for a late night airport arrival. Shuttle driver was not available at 1:30am, so the front desk said to take a taxi and the then paid for the taxi. It was very convenient and hassle free.

4

Alexandra

Apr 3, 2025

·

Stayed 1 night

Only one working elevator

8

Stacy

Mar 27, 2025

·

Stayed 1 night

Front entrance smelled of smoke. Facilities were clean. The hot tub was old, and water was only warm. Pool was cold, but I know there was maintenance on it the previous day, so maybe it just hadn't warmed up yet.

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Cleanliness

Cleanliness is inconsistent: alongside clean rooms, many mention stained or unvacuumed carpets, smoke or musty odors, and dirty common areas; a few also report pests or missed housekeeping.

Related guest reviews

2

Jacklyn

Nov 16, 2025

·

Stayed 1 night

The room was dirty and was not cleaned prior to our visit. There were dirty socks in the end table between the bed and there was an alcohol bottle under the mattress. Hand prints all over mirrors and the bedding was dirty. The floors in our room and in the hotel hallways had food and other debris littering the carpets. Trash cans immediately outside of the entrance doors were overflowing with garbage. After seeing all of this. I did not feel comfortable staying in the hotel and contacted Expedia. Expedia was amazing to deal with and because of their customer service I will continue to book with Expedia. I would not recommend staying at this hotel at all. Completely unacceptable to have rooms in this state and so disappointed in Best Western Hotel Company.

4

Frederick

Oct 11, 2024

·

Stayed 3 nights

Not good, bedbugs, headboard area filthy dirty , I was very disappointed and it’s my favorite hotel stay every time I go

2

Diana

Oct 28, 2024

·

Stayed 1 night

Half an hour after check in we were on the elevator and a cockroach scrambled out of the elevator. Rugs looked like they had not been vacuumed in a very long time and many people loitering around the building outside. Very dirty hotel and we did not feel safe going outside. Called expedia and they requested a refund for which Best western provided. Thank you Expedia. Would not not recommend this hotel to anyone!

2

Devon

Oct 2, 2025

·

Stayed 1 night

Musky smell everywhere, don't go barefoot in your room.

2

Nathan

Oct 1, 2024

·

Stayed 2 nights

This place has bed bugs. I have bite marks all over my body. Avoid at all costs.

2

Blaine

Feb 2, 2025

·

Stayed 1 night

Our room was terrible carpet looked like it hadnt been vacummed in awhile . And ned had what looked like a deied up blood stain on it i took a poc i will send. Outside was numerois people smoking eight in feont of the doors.watched a person get deopped off by cab amd vomit before enterinv hotel. Numerous very intoxicated people in the lobby .

2

Kim Ray

Nov 24, 2025

·

Stayed 6 nights

Had to request refund. Hotel is in a poor sanitary condition. Security is poor as there is no card lock so anyone can acces the elevators and doors. Blood on bed mattress and floor. Worst stay Ive had. Had to go and refund the rest of the stay and move to another hotel.

2

WALTER

Oct 25, 2024

·

Stayed 3 nights

The property is dirty and the carpet smells. Not kept clean

2

David

Jun 26, 2025

·

Stayed 2 nights

Not a very clean property. Carpets looked like they hadn’t been cleaned in years.

2

Margaret

Apr 9, 2025

·

Stayed 1 night

There was garbage over flowing & blowing all over the front entrance. The carpet was not vacuumed properly, you could see dirt & dust along the edges of the wall & in the corners. There was only one elevator working so it was a very long wait. There were a number of intoxicated people both alcohol & drug related loitering in the hall ways. I had called ahead requesting a room on the bottom floor as I had my 85 yr old mother with me. I mentioned that it was a medical trip & she was partially blind with mobility issues. They put us on the 4th floor down a long hallway. The room was very beaten up, carpet had been patched, furniture was scratched & the TV wasn't working. This is a very run down Best Western & this is being extremely polite !!!! I will not be staying here again.

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Rooms

Rooms range from spacious and quiet with comfortable beds to dated and worn, with occasional maintenance issues (e.g., AC controls, TV, door locks) and noise from events or hallways.

Related guest reviews

8

Stephane

Apr 13, 2025

·

Stayed 1 night

Rooms are great! Conveniently located to the Airport! Parking felt safe.

6

Gordon

May 19, 2025

·

Stayed 1 night

Did not like that I couldn’t control the air conditioner. Could not use settings. Had to turn off unit because of continuous running. Also , wish there was a continental breakfast. Location was great, very convenient to airport

4

Adis

Jul 11, 2024

·

Stayed 1 night

Run down hotel, terrible first impression, service was good and room was clean but did not feel comfortable staying there with the outside look and hallway smell.

8

Edward J

Jun 25, 2024

·

Stayed 1 night

Large, clean room, very comfortable bed, loved the pillows. Was quiet.

8

Rick

Jun 16, 2025

·

Stayed 1 night

Rooms were clean, quiet, and comfortable.

6

David

Jun 23, 2024

·

Stayed 4 nights

Close to the airport. Not a lot nearby. Very dated. We stayed 3 nights. The rooms have the wall air conditioner units. By the time we checked out, our room had a really bad musty smell. Probably would choose another place to stay next time.

10

Rev Irene

May 17, 2025

·

Stayed 1 night

Easy check-in. Friendly staff, clean room with good mattress and pillows.

8

Donald

May 24, 2025

·

Stayed 1 night

The washroom door did not close nor lock properly.

8

Janet

Mar 29, 2025

·

Stayed 1 night

Large room that had table and chairs, a comfortable high back chair, microwave, fridge and a little bar cupboard with a sink…very impressed

4

Hanna

Mar 23, 2025

·

Stayed 1 night

quite run down. had to change rooms because our tv didn’t work and no one could help fix it. our first room had tape to seal a window covered by a curtain that had holes. shower was run down and the water pressure was poor. pool and hot tub were gross. take pictures of things as soon as you enter the room or they may get you for things that are already broken before you enter the room.

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Service

Many guests praise friendly, helpful staff and smooth airport assistance, but others experienced slow or overwhelmed check-in, poor communication about closures, repeated key issues, and sporadically rude or unhelpful responses.

Related guest reviews

2

Om

Nov 23, 2025

·

Stayed 1 night

I have stayed at this property—and many other Best Western locations—several times and have never had a complaint before. I fully understand that the room rates were higher than usual due to the Grey Cup, and that was my own choice. However, during this stay, the amenities that I specifically choose Best Western for were unexpectedly unavailable. After checking in, we went to use the gym, only to be told by the front desk that it was closed. We then decided to enjoy the hot tub, but were informed that it was also under maintenance. Finally, we tried to use the indoor pool, but the water was extremely cold and uncomfortable. When we mentioned this to the front desk staff, they appeared disinterested and simply said “it is what it is.” We explained that we had paid a significantly higher rate and were unable to use a single amenity, and their response was that we “should have called before booking.” I found that reply quite unprofessional, as guests do not typically need to call ahead to confirm whether standard amenities are functioning. I have never requested a refund before, but in this case, I feel extremely disappointed, and I believe it is fair to request compensation for an experience where none of the expected amenities were available.

2

Brittany

Dec 20, 2024

·

Stayed 1 night

I always share really great reviews and always pick this hotel because of really great staff. But this time checking in wasnt so great the front desk guy was extremely rude not very happy. I usually love this place was very disappointed checking in.

4

Michael

Dec 9, 2024

·

Stayed 1 night

At check-in, they only had one person to handle all the guests looking to register. Took longer to get registered and keys than I normally would experience at other hotels. They also did not offer an upgrade to Expedia members.

8

Jeanette

Jun 27, 2025

·

Stayed 1 night

Reception/desk clerk very pleasant, helpful, and clear answers to our questions. Our special requests were already done when we checked in. Shuttle service to hotel great after our rental car drop off. Room comfortable & clean. Very satisfied.

2

Oscar

Apr 20, 2025

·

Stayed 1 night

One of the receptionist can verly understand her English. Was awful and very rude. Will never stay here again

8

Erin Faye

Aug 1, 2024

·

Stayed 4 nights

The property itself was what we expected: clean, inviting, easy to navigate. The shining star for this hotel is their staff, Olga. She learned that we had just experienced a horrible flight (delays, cancellations, lost baggage, and rental car issues). She made us feel welcome, upgraded our room, and checked in with us EVERY time we saw her each day. She provided us with any info we needed (where to shop to replace clothing, etc). She went above and beyond! Olga is amazing!!!

10

Ken

Nov 16, 2024

·

Stayed 1 night

The staff at the front desk were very friendly, and quick.

8

Terri Anne

Oct 10, 2025

·

Stayed 1 night

Convenient airport shuttle, was able to leave car parked at property. Staff helpful.

6

Brandon

Dec 26, 2024

·

Stayed 2 nights

Didn't have relevant information listed before arrival which caused a 45 min delay and the desk refused to help until a kind gentleman decided to help us get things figured out the room was nice and clean their policies are very strange tho

10

Leah

Nov 7, 2024

·

Stayed 1 night

The young man at the front desk was so enjoyable. Great people person! Our room was very clean, beds really comfortable. Our stay was short because of a very early flight but would definitely stay here again!

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Location

Very convenient for the airport with shuttle support and practical access to shops, but several guests found the immediate area and entrance busy with smokers or loiterers and did not always feel comfortable.

Related guest reviews

8

Jennifer

May 17, 2025

·

Stayed 1 night

Nice and close to the airport

10

Paul

May 6, 2025

·

Stayed 2 nights

Location, location, location

10

Kenneth

Jul 15, 2025

·

Stayed 1 night

Close to the airport plus airport shuttle.

4

Irene

Apr 17, 2025

·

Stayed 1 night

Bad area

8

chris

Jun 12, 2024

·

Stayed 2 nights

Was close to wear we wanted to be the inside was ok the outside needed to be a bit cleaner but all in all not bad. I would stay again.

8

James

Aug 1, 2024

·

Stayed 3 nights

Clean property close to the airport. Has a free airport shuttle and cabs parked out front.

8

Patricia

Jun 27, 2024

·

Stayed 1 night

This property could use more lighting in the parking lot. Didn’t exactly feel super safe unloading my car.

6

Yogesh Sadanand

Jul 29, 2024

·

Stayed 2 nights

surrounding area not convenient

10

Stephanie

Oct 14, 2025

·

Stayed 1 night

MD and all staff we spoke to at the Best Western was extremely helpful, hospital and made our stay there exceptional. Rooms were clean and comfortable. While the immediate area is not the best for walking, hotel is a short walk from a Super Store for groceries, Tim Hortons for coffee and there is child friendly amenities nearby such as the Flying Squirrel, Airplane Museum and an indoor playground. Overall we had a great experience

8

Ken

Jan 30, 2025

·

Stayed 1 night

All good for the 6hrs we needed before heading to airport. Airport 5 minutes away

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Dining

Dining feedback is mixed: some enjoyed a good breakfast buffet and helpful restaurant staff, while others found hours limited, service slow, and prices high; breakfast is not always included for all rates.

Related guest reviews

6

Karen

Nov 20, 2024

·

Stayed 3 nights

The food options at Dalton. It was very poor. They could not accommodate gluten free as they had limited options, and all of them needed to be baked and their oven was down. Their prices are very expensive in the restaurant, higher than surrounding restaurants. The service was very very slow and the orders inaccurate.

6

Lorraine

Jan 9, 2025

·

Stayed 1 night

Property did not provide breakfast because I booked with Expedia - good hotel - not fancy

6

Frances

Jan 2, 2025

·

Stayed 1 night

Restaurant hours not convenient for checking after 9p.m. or for early next flights.

6

Taevis

Jun 28, 2025

·

Stayed 1 night

It is a very nice hotel and I will be visiting again in the near future. The food wasn’t that great and it was expensive. The room was pretty good. Definitely enjoyed it

4

Trevor

Aug 23, 2024

·

Stayed 1 night

For breakfast, I went to the buffet. No mention of cost. For one cup of coffee, a slice of toast, two breakfast sausages and two slivers of bacon it cost me $21.23. Chances of me staying there again? Not on your life.

8

Joerg

Oct 18, 2025

·

Stayed 1 night

Airport shuttle was on time as promised, friendly and helpful, breakfast buffet was very good, a little bit of everything and very friendly staff

8

TARA

Jan 1, 2026

·

Stayed 1 night

Staff was very nice. The buffet was delicious.

4

WIJASINHAGE

Mar 12, 2025

·

Stayed 1 night

Terrible Service & Overpriced Food No shuttle service—I called five times and ended up taking a taxi. The front desk was overwhelmed, and my key failed twice, forcing me to go back and forth. To make things worse, a small club sandwich and soup cost $48—completely ridiculous. Poor organization, overpriced dining, and frustrating service. Not recommended.

6

Candace

Mar 23, 2025

·

Stayed 1 night

The room was clean, the hot tub at the pool was lukewarm, there were no towels in pool area and when we went to the restaurant was immediately asked for a voucher that we didnt recieve to be told maybe not everyone gets one. The restaurant service was terrible.

10

Nancy

Oct 18, 2025

·

Stayed 1 night

Olexivic was excellent. Super friendly. I know I have spelled his name wrong The restaurant was very helpful when we wanted to take out our order to our room.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$104
February	$113
March	$136
April	$137
May	$138
June	$124
July	$124
August	$117
September	$160
October	$119
November	$132
December	$100

Su	Mo	Tu	We	Th	Fr	Sa
				1 $114	2 $124	3 $120
4 $120	5 $125	6 $126	7 $108	8 $113	9 $119	10 $114
11 $125	12 $127	13 $126	14 $124	15 $147	16 $162	17 $148
18 $120	19 $148	20 $234	21 $228	22 $230	23 $234	24 $245
25 $228	26 $122	27 $134	28 $136	29 $136	30 $140	31 $142

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $183	21 $147	22 $170	23 $159	24 $153	25 $130	26 $128
27 $113	28 $121	29 $120	30 $108

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Jetted Tub (With Sofabed)

Standard Room, 1 Queen Bed, Refrigerator (Pet Friendly)

Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator (Pet Friendly)

Standard Suite, 1 King Bed, Refrigerator (With Sofabed)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Plus Winnipeg Airport Hotel

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Prices for upcoming dates